{ "timestamp": "2026-03-22 00:01:04.1433", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:01:04.1433", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:01:04.1433", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:01:04.1501", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:04:04.1448", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:04:04.1448", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:04:04.1503", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:04:04.1503", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:07:04.2067", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:07:04.2067", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:10:04.1563", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:10:04.1563", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:10:04.1563", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:10:04.1563", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:13:04.1405", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:13:04.1405", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:13:04.1405", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:13:04.1405", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:16:04.1185", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:16:04.1185", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:16:04.1185", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:16:04.1185", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:19:04.1058", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:19:04.1058", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:19:04.1058", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:19:04.1058", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:22:04.1658", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:22:04.1658", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:22:04.1747", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:22:04.1747", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:25:04.1349", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:25:04.1349", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:25:04.1412", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:25:04.1412", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:28:04.1384", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:28:04.1384", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:28:04.1384", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:28:04.1384", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:31:04.1285", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:31:04.1285", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:31:04.1343", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:31:04.1343", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:34:04.1540", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:34:04.1540", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:34:04.1540", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:34:04.1540", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:37:04.1485", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:37:04.1485", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:37:04.1485", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:37:04.1485", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:48.8483", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:48.8483", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:39:48.8483", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:39:48.8483", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:48.8483", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" }
{ "timestamp": "2026-03-22 00:39:48.8483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" }
{ "timestamp": "2026-03-22 00:39:48.8640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:39:48.8640", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:39:48.8640", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:39:48.8640", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:39:48.8640", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:39:49.0450", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00149\\n    <br \/>\\n    <b>Description:<\/b> 4\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651178,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:39:49.041Z\",\"updated_on\":\"2026-03-22T00:39:49.041Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:39:49.0450", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:39:49.0450", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:39:49.0450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:39:49.0544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:39:49.0544", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:39:49.1844", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:39:49.1844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:39:49.1844", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:49.1844", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:49.1844", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:49.1844", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:39:49.1891", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:39:49.1891", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:49.1891", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" }
{ "timestamp": "2026-03-22 00:39:49.1891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" }
{ "timestamp": "2026-03-22 00:39:49.1891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:39:49.1891", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:39:49.1891", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:39:49.1891", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:39:49.1891", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:39:49.3294", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00154\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651180,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:39:49.327Z\",\"updated_on\":\"2026-03-22T00:39:49.327Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:39:49.3294", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:39:49.3294", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:39:49.3294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:39:49.3294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:39:49.3294", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:39:49.4667", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:39:49.4667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:39:49.4667", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:49.4686", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:49.4686", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:49.4686", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:39:49.4686", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:39:49.4686", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:49.4686", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" }
{ "timestamp": "2026-03-22 00:39:49.4686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" }
{ "timestamp": "2026-03-22 00:39:49.4925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:39:49.4925", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:39:49.4925", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:39:49.4925", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:39:49.4925", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:39:49.6221", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00164\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651182,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:39:49.619Z\",\"updated_on\":\"2026-03-22T00:39:49.619Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:39:49.6221", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:39:49.6221", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:39:49.6221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:39:49.6407", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:39:49.6407", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:39:49.7734", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:39:49.7734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:39:49.7734", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:49.7734", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:49.7734", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:49.7734", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:39:49.7862", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:39:49.7862", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:49.7862", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" }
{ "timestamp": "2026-03-22 00:39:49.7862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" }
{ "timestamp": "2026-03-22 00:39:49.7969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:39:49.7969", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:39:49.7969", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:39:49.7969", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:39:49.7969", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:39:49.9262", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00166\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651184,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:39:49.923Z\",\"updated_on\":\"2026-03-22T00:39:49.923Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:39:49.9262", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:39:49.9262", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:39:49.9262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:39:49.9454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:39:49.9454", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:39:50.0752", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:39:50.0752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:39:50.0752", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:50.0752", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:50.0752", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:50.0752", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:39:50.0798", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:39:50.0798", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:50.0798", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" }
{ "timestamp": "2026-03-22 00:39:50.0798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" }
{ "timestamp": "2026-03-22 00:39:50.0798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:39:50.0798", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:39:50.0798", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:39:50.0798", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:39:50.0798", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:39:50.2192", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00175\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> safety person\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651186,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:39:50.217Z\",\"updated_on\":\"2026-03-22T00:39:50.217Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:39:50.2192", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:39:50.2192", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:39:50.2192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:39:50.2410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:39:50.2410", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:39:50.3698", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:39:50.3698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:39:50.3698", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:50.3698", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:50.3698", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:50.3698", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:39:50.3815", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:39:50.3815", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:50.3815", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" }
{ "timestamp": "2026-03-22 00:39:50.3815", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" }
{ "timestamp": "2026-03-22 00:39:50.3927", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:39:50.3927", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:39:50.3927", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:39:50.3927", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:39:50.3927", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:39:50.5218", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00063\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651188,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:39:50.519Z\",\"updated_on\":\"2026-03-22T00:39:50.519Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:39:50.5218", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:39:50.5218", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:39:50.5218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:39:50.5394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:39:50.5394", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:39:50.6678", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:39:50.6678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:39:50.6678", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:50.6678", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:50.6724", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:50.6724", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:39:50.6724", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:39:50.6724", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:50.6724", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" }
{ "timestamp": "2026-03-22 00:39:50.6724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" }
{ "timestamp": "2026-03-22 00:39:50.6945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 00:39:50.6945", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:39:50.6945", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:39:50.6945", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:39:50.6945", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:39:50.8251", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00177\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651190,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:39:50.823Z\",\"updated_on\":\"2026-03-22T00:39:50.823Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:39:50.8251", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:39:50.8251", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:39:50.8251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 00:39:50.8337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 00:39:50.8337", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:39:50.9629", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:39:50.9629", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 00:39:50.9629", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:50.9629", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:50.9629", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:50.9629", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:39:50.9781", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:39:50.9781", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:50.9781", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" }
{ "timestamp": "2026-03-22 00:39:50.9781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" }
{ "timestamp": "2026-03-22 00:39:50.9877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:39:50.9877", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:39:50.9877", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:39:50.9877", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:39:50.9877", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:39:51.1147", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00052\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651192,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:39:51.114Z\",\"updated_on\":\"2026-03-22T00:39:51.114Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:39:51.1147", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:39:51.1147", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:39:51.1147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:39:51.1358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:39:51.1358", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:39:51.2613", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:39:51.2613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:39:51.2687", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:51.2687", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:51.2687", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:51.2687", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:39:51.2816", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:39:51.2816", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:51.2816", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" }
{ "timestamp": "2026-03-22 00:39:51.2816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" }
{ "timestamp": "2026-03-22 00:39:51.2816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 00:39:51.2816", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:39:51.2816", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:39:51.2816", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:39:51.2816", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:39:51.4187", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00178\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651194,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:39:51.417Z\",\"updated_on\":\"2026-03-22T00:39:51.417Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:39:51.4230", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:39:51.4230", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:39:51.4230", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 00:39:51.4394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 00:39:51.4394", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:39:51.5646", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:39:51.5646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 00:39:51.5646", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:51.5646", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:51.5646", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:51.5646", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:39:51.5646", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:39:51.5646", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:51.5646", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" }
{ "timestamp": "2026-03-22 00:39:51.5646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" }
{ "timestamp": "2026-03-22 00:39:51.5843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:39:51.5843", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:39:51.5843", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:39:51.5843", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:39:51.5843", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:39:51.7131", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00179\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651196,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:39:51.710Z\",\"updated_on\":\"2026-03-22T00:39:51.710Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:39:51.7131", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:39:51.7131", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:39:51.7131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:39:51.7305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:39:51.7305", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:39:51.8608", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:39:51.8608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:39:51.8608", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:51.8608", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:51.8608", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:51.8608", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:39:51.8608", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:39:51.8608", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:51.8608", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" }
{ "timestamp": "2026-03-22 00:39:51.8608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" }
{ "timestamp": "2026-03-22 00:39:51.8747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:39:51.8747", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:39:51.8747", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:39:51.8747", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:39:51.8747", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:39:52.0043", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00180\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651198,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:39:52.002Z\",\"updated_on\":\"2026-03-22T00:39:52.002Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:39:52.0043", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:39:52.0043", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:39:52.0043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:39:52.0215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:39:52.0215", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:39:52.1522", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:39:52.1522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:39:52.1522", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:52.1522", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:52.1559", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:52.1559", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:39:52.1559", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:39:52.1559", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:52.1559", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" }
{ "timestamp": "2026-03-22 00:39:52.1559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" }
{ "timestamp": "2026-03-22 00:39:52.1718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:39:52.1718", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:39:52.1718", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:39:52.1718", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:39:52.1718", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:39:52.3022", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00183\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651200,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:39:52.299Z\",\"updated_on\":\"2026-03-22T00:39:52.299Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:39:52.3022", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:39:52.3022", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:39:52.3022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:39:52.3154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:39:52.3154", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:39:52.4434", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:39:52.4434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:39:52.4434", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:52.4434", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:52.4434", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:52.4434", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:39:52.4584", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:39:52.4584", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:52.4584", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" }
{ "timestamp": "2026-03-22 00:39:52.4584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" }
{ "timestamp": "2026-03-22 00:39:52.4684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:39:52.4684", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:39:52.4684", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:39:52.4684", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:39:52.4684", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:39:52.5969", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00184\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651202,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:39:52.595Z\",\"updated_on\":\"2026-03-22T00:39:52.595Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:39:52.5969", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:39:52.5969", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:39:52.5969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:39:52.5969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:39:52.5969", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:39:52.7345", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:39:52.7345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:39:52.7345", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:52.7345", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:52.7345", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:39:52.7345", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:39:52.7502", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:39:52.7502", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:52.7502", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" }
{ "timestamp": "2026-03-22 00:39:52.7502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" }
{ "timestamp": "2026-03-22 00:39:52.7502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:39:52.7502", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:39:52.7502", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:39:52.7502", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:39:52.7502", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:39:52.9197", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TCL\/25\/00024\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> HSE Suggestion\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651204,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:39:52.913Z\",\"updated_on\":\"2026-03-22T00:39:52.913Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:39:52.9197", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:39:52.9217", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:39:52.9217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:39:52.9385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:39:52.9385", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:39:53.0688", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:39:53.0688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:39:53.0688", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:39:53.0688", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:40:04.1193", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:40:04.1193", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:40:04.1248", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:40:04.1248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:43:04.1697", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:43:04.1697", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:43:04.1697", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:43:04.1697", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:46:04.1571", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:46:04.1571", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:46:04.1571", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:46:04.1571", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:49:04.1586", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:49:04.1586", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:49:04.1638", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:49:04.1638", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:52:04.1568", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:52:04.1568", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:52:04.1631", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:52:04.1631", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:48.8662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:48.8662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:48.8662", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:48.8662", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:48.8662", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" }
{ "timestamp": "2026-03-22 00:54:48.8662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" }
{ "timestamp": "2026-03-22 00:54:48.8825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:54:48.8825", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:48.8825", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:48.8825", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:48.8825", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:49.0577", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00053\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651206,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:49.055Z\",\"updated_on\":\"2026-03-22T00:54:49.055Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:49.0577", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:49.0577", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:49.0577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:54:49.0668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:54:49.0668", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:49.1957", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:49.1957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:54:49.1957", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:49.1957", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:49.1957", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:49.1957", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:49.2036", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:49.2036", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:49.2036", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" }
{ "timestamp": "2026-03-22 00:54:49.2036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" }
{ "timestamp": "2026-03-22 00:54:49.2036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 00:54:49.2036", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:49.2036", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:49.2036", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:49.2036", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:49.3457", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00186\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651208,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:49.342Z\",\"updated_on\":\"2026-03-22T00:54:49.342Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:49.3457", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:49.3457", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:49.3457", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 00:54:49.3667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 00:54:49.3667", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:49.4996", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:49.4996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 00:54:49.4996", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:49.4996", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:49.4996", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:49.4996", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:49.4996", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:49.4996", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:49.4996", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" }
{ "timestamp": "2026-03-22 00:54:49.4996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" }
{ "timestamp": "2026-03-22 00:54:49.5244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:54:49.5244", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:49.5244", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:49.5244", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:49.5244", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:49.6566", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00188\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651210,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:49.653Z\",\"updated_on\":\"2026-03-22T00:54:49.653Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:49.6566", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:49.6566", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:49.6566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:54:49.6778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:54:49.6778", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:49.8089", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:49.8089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:54:49.8089", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:49.8089", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:49.8089", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:49.8089", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:49.8137", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:49.8137", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:49.8137", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" }
{ "timestamp": "2026-03-22 00:54:49.8137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" }
{ "timestamp": "2026-03-22 00:54:49.8137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:54:49.8137", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:49.8137", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:49.8137", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:49.8137", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:49.9532", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00055\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651212,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:49.950Z\",\"updated_on\":\"2026-03-22T00:54:49.950Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:49.9532", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:49.9532", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:49.9532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:54:49.9742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:54:49.9742", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:50.1079", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:50.1132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:54:50.1132", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:50.1132", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:50.1132", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:50.1132", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:50.1249", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:50.1249", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:50.1249", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" }
{ "timestamp": "2026-03-22 00:54:50.1249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" }
{ "timestamp": "2026-03-22 00:54:50.1249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 00:54:50.1249", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:50.1249", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:50.1249", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:50.1249", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:50.2649", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00196\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sagar EHS Head\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651214,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:50.262Z\",\"updated_on\":\"2026-03-22T00:54:50.262Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:50.2649", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:50.2649", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:50.2649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 00:54:50.2831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 00:54:50.2831", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:50.4201", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:50.4201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 00:54:50.4201", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:50.4222", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:50.4222", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:50.4222", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:50.4222", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:50.4222", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:50.4222", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" }
{ "timestamp": "2026-03-22 00:54:50.4222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" }
{ "timestamp": "2026-03-22 00:54:50.4447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:54:50.4447", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:50.4447", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:50.4447", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:50.4447", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:50.5755", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00199\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651216,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:50.573Z\",\"updated_on\":\"2026-03-22T00:54:50.573Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:50.5805", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:50.5805", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:50.5805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:54:50.5805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:54:50.5805", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:50.7165", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:50.7165", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:54:50.7165", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:50.7165", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:50.7183", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:50.7183", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:50.7183", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:50.7183", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:50.7183", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" }
{ "timestamp": "2026-03-22 00:54:50.7183", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" }
{ "timestamp": "2026-03-22 00:54:50.7357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:54:50.7357", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:50.7357", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:50.7357", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:50.7357", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:50.8653", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00208\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651218,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:50.868Z\",\"updated_on\":\"2026-03-22T00:54:50.868Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:50.8653", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:50.8653", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:50.8738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:54:50.8899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:54:50.8899", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:51.0191", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:51.0191", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:54:51.0191", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:51.0191", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:51.0191", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:51.0191", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:51.0343", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:51.0343", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:51.0343", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" }
{ "timestamp": "2026-03-22 00:54:51.0343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" }
{ "timestamp": "2026-03-22 00:54:51.0461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:54:51.0461", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:51.0461", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:51.0461", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:51.0461", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:51.1746", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00225\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sayan Mondal\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651220,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:51.172Z\",\"updated_on\":\"2026-03-22T00:54:51.172Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:51.1746", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:51.1746", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:51.1746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:54:51.1952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:54:51.1952", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:51.3238", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:51.3238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:54:51.3238", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:51.3238", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:51.3238", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:51.3238", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:51.3293", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:51.3293", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:51.3293", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" }
{ "timestamp": "2026-03-22 00:54:51.3293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" }
{ "timestamp": "2026-03-22 00:54:51.3293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:54:51.3293", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:51.3293", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:51.3293", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:51.3293", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:51.4607", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00069\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651222,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:51.464Z\",\"updated_on\":\"2026-03-22T00:54:51.464Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:51.4607", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:51.4687", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:51.4687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:54:51.4881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:54:51.4881", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:51.6175", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:51.6175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:54:51.6175", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:51.6175", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:51.6175", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:51.6175", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:51.6265", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:51.6265", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:51.6265", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" }
{ "timestamp": "2026-03-22 00:54:51.6265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" }
{ "timestamp": "2026-03-22 00:54:51.6265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:54:51.6265", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:51.6265", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:51.6265", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:51.6265", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:51.7625", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/LCC\/25\/00010\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Ladder cleaning\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651224,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:51.764Z\",\"updated_on\":\"2026-03-22T00:54:51.764Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:51.7625", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:51.7686", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:51.7686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:54:51.7857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:54:51.7857", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:51.9148", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:51.9148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:54:51.9148", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:51.9148", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:51.9148", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:51.9148", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:51.9290", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:51.9290", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:51.9290", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" }
{ "timestamp": "2026-03-22 00:54:51.9290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" }
{ "timestamp": "2026-03-22 00:54:51.9453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:54:51.9453", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:51.9453", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:51.9453", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:51.9453", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:52.0742", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00254\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651226,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:52.071Z\",\"updated_on\":\"2026-03-22T00:54:52.071Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:52.0742", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:52.0742", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:52.0742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:54:52.0854", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:54:52.0854", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:52.2144", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:52.2144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:54:52.2144", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:52.2144", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:52.2183", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:52.2183", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:52.2183", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:52.2183", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:52.2183", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" }
{ "timestamp": "2026-03-22 00:54:52.2183", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" }
{ "timestamp": "2026-03-22 00:54:52.2385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:54:52.2385", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:52.2385", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:52.2385", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:52.2385", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:52.3677", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00261\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651228,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:52.365Z\",\"updated_on\":\"2026-03-22T00:54:52.365Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:52.3677", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:52.3677", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:52.3677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:54:52.3826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:54:52.3826", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:52.5110", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:52.5110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:54:52.5110", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:52.5110", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:52.5148", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:52.5148", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:52.5148", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:52.5148", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:52.5148", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" }
{ "timestamp": "2026-03-22 00:54:52.5148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" }
{ "timestamp": "2026-03-22 00:54:52.5335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:54:52.5335", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:52.5335", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:52.5335", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:52.5335", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:52.6608", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00267\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651230,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:52.659Z\",\"updated_on\":\"2026-03-22T00:54:52.659Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:52.6608", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:52.6608", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:52.6608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:54:52.6819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:54:52.6819", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:52.8131", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:52.8131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:54:52.8131", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:52.8131", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:52.8131", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:52.8131", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:52.8131", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:52.8131", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:52.8131", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" }
{ "timestamp": "2026-03-22 00:54:52.8131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" }
{ "timestamp": "2026-03-22 00:54:52.8286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:54:52.8286", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:52.8286", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:52.8286", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:52.8286", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:52.9581", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00271\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651232,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:52.957Z\",\"updated_on\":\"2026-03-22T00:54:52.957Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:52.9581", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:52.9581", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:52.9581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:54:52.9796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:54:52.9796", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:53.1060", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:53.1060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:54:53.1060", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:53.1109", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:53.1109", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:54:53.1109", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 00:54:53.1109", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:54:53.1109", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:53.1109", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" }
{ "timestamp": "2026-03-22 00:54:53.1109", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" }
{ "timestamp": "2026-03-22 00:54:53.1317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 00:54:53.1317", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 00:54:53.1317", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 00:54:53.1317", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 00:54:53.1317", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 00:54:53.2625", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00274\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651234,\"delivery_status\":1,\"created_on\":\"2026-03-22T00:54:53.262Z\",\"updated_on\":\"2026-03-22T00:54:53.262Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 00:54:53.2625", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 00:54:53.2664", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 00:54:53.2664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 00:54:53.2852", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 00:54:53.2852", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 00:54:53.4138", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 00:54:53.4138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 00:54:53.4138", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 00:54:53.4138", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:55:04.1525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:55:04.1525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:55:04.1572", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:55:04.1572", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 00:58:04.1142", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 00:58:04.1142", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 00:58:04.1213", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 00:58:04.1213", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:00:02.4879", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:00:02.4879", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1541\"}]}" }
{ "timestamp": "2026-03-22 01:00:02.4879", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 01:00:02.4879", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 01:00:02.5172", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 01:00:02.5172", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 01:00:02.5172", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 01:00:02.5172", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 01:00:02.5172", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 01:00:02.6955", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00036\",\"text\":null,\"html\":\"<p>Dear gopi krishna krishna,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00036<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 02-Feb-2026 10:37:48 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1541?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651236,\"delivery_status\":1,\"created_on\":\"2026-03-22T01:00:02.693Z\",\"updated_on\":\"2026-03-22T01:00:02.693Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 01:00:02.6970", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 01:00:02.6970", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 01:00:02.6970", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 01:00:02.6970", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" }
{ "timestamp": "2026-03-22 01:00:02.6970", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"gopi krishna krishna\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00036\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"02-Feb-2026 10:37:48 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1541?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 01:00:02.8510", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 01:00:02.8510", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 01:00:02.8510", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:00:02.8542", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:00:02.8542", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2884\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1641\"}]}" }
{ "timestamp": "2026-03-22 01:00:02.8542", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 01:00:02.8542", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 01:00:02.8756", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 01:00:02.8756", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 01:00:02.8756", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 01:00:02.8756", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 01:00:02.8756", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 01:00:03.0074", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233aaa442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00044\",\"text\":null,\"html\":\"<p>Dear Abhinav Kumar,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00044<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 10-Feb-2026 03:14:00 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: fsd<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1641?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651238,\"created_on\":\"2026-03-22T01:00:03.004Z\",\"updated_on\":\"2026-03-22T01:00:03.004Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 01:00:03.0074", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 01:00:03.0074", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 01:00:03.0231", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 01:00:03.0231", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2884" }
{ "timestamp": "2026-03-22 01:00:03.0231", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"91072738833504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Kumar\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00044\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"10-Feb-2026 03:14:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: fsd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1641?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 01:00:03.1521", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 01:00:03.1521", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 01:00:03.1521", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:01:04.1335", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:01:04.1335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:01:04.1335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:01:04.1335", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:04:04.1469", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:04:04.1469", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:04:04.1469", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:04:04.1469", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:07:04.1482", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:07:04.1482", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:07:04.1482", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:07:04.1482", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:09:48.9662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:09:48.9662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 01:09:48.9714", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:09:48.9714", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 01:09:48.9714", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" }
{ "timestamp": "2026-03-22 01:09:48.9714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" }
{ "timestamp": "2026-03-22 01:09:48.9714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 01:09:48.9714", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 01:09:48.9714", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 01:09:48.9714", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 01:09:48.9714", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 01:09:49.1611", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00163\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651240,\"delivery_status\":1,\"created_on\":\"2026-03-22T01:09:49.156Z\",\"updated_on\":\"2026-03-22T01:09:49.156Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 01:09:49.1611", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 01:09:49.1611", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 01:09:49.1611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 01:09:49.1782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 01:09:49.1782", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 01:09:49.3092", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 01:09:49.3092", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 01:09:49.3109", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 01:09:49.3109", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:09:49.3109", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:09:49.3109", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 01:09:49.3109", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:09:49.3109", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 01:09:49.3109", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" }
{ "timestamp": "2026-03-22 01:09:49.3109", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" }
{ "timestamp": "2026-03-22 01:09:49.3337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 01:09:49.3337", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 01:09:49.3337", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 01:09:49.3337", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 01:09:49.3337", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 01:09:49.4635", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00066\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651242,\"delivery_status\":1,\"created_on\":\"2026-03-22T01:09:49.460Z\",\"updated_on\":\"2026-03-22T01:09:49.460Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 01:09:49.4635", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 01:09:49.4635", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 01:09:49.4635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 01:09:49.4717", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 01:09:49.4717", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 01:09:49.6016", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 01:09:49.6016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 01:09:49.6016", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 01:09:49.6016", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:09:49.6016", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:09:49.6016", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 01:09:49.6138", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:09:49.6138", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 01:09:49.6138", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" }
{ "timestamp": "2026-03-22 01:09:49.6138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" }
{ "timestamp": "2026-03-22 01:09:49.6235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 01:09:49.6235", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 01:09:49.6235", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 01:09:49.6235", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 01:09:49.6235", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 01:09:49.7719", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00220\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Kumar Samarjeet\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651244,\"delivery_status\":1,\"created_on\":\"2026-03-22T01:09:49.768Z\",\"updated_on\":\"2026-03-22T01:09:49.768Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 01:09:49.7719", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 01:09:49.7719", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 01:09:49.7719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 01:09:49.7959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 01:09:49.7959", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 01:09:49.9248", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 01:09:49.9248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 01:09:49.9248", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 01:09:49.9248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:09:49.9248", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:09:49.9248", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 01:09:49.9362", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:09:49.9362", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 01:09:49.9362", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" }
{ "timestamp": "2026-03-22 01:09:49.9362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" }
{ "timestamp": "2026-03-22 01:09:49.9362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 01:09:49.9362", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 01:09:49.9362", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 01:09:49.9362", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 01:09:49.9362", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 01:09:50.0793", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00231\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651246,\"delivery_status\":1,\"created_on\":\"2026-03-22T01:09:50.076Z\",\"updated_on\":\"2026-03-22T01:09:50.076Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 01:09:50.0793", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 01:09:50.0793", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 01:09:50.0793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 01:09:50.0968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 01:09:50.0968", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 01:09:50.2278", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 01:09:50.2278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 01:09:50.2278", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 01:09:50.2278", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:10:04.1453", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:10:04.1453", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:10:04.1453", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:10:04.1453", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:13:04.1745", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:13:04.1745", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:13:04.1745", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:13:04.1745", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:16:04.1146", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:16:04.1146", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:16:04.1209", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:16:04.1209", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:19:04.1564", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:19:04.1564", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:19:04.1620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:19:04.1620", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:22:04.1358", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:22:04.1358", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:22:04.1421", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:22:04.1421", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:25:04.1400", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:25:04.1400", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:25:04.1400", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:25:04.1400", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:28:04.1496", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:28:04.1496", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:28:04.1589", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:28:04.1589", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:31:04.1183", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:31:04.1183", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:31:04.1183", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:31:04.1183", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:34:04.1539", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:34:04.1539", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:34:04.1629", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:34:04.1629", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:37:04.1889", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:37:04.1889", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:37:04.1889", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:37:04.1889", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:40:04.1624", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:40:04.1624", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:40:04.1624", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:40:04.1624", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:43:04.1284", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:43:04.1284", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:43:04.1345", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:43:04.1345", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:46:04.1723", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:46:04.1723", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:46:04.1723", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:46:04.1723", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:49:04.1226", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:49:04.1226", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:49:04.1226", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:49:04.1282", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:52:04.1750", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:52:04.1750", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:52:04.1750", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:52:04.1750", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:55:04.1489", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:55:04.1489", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:55:04.1547", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:55:04.1547", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 01:58:04.1434", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 01:58:04.1434", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 01:58:04.1514", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 01:58:04.1514", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:01:04.2193", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:01:04.2193", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:01:04.2193", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:01:04.2248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:04:04.1141", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:04:04.1141", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:04:04.1141", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:04:04.1141", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:07:04.1764", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:07:04.1764", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:07:04.1764", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:07:04.1764", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:10:04.1338", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:10:04.1338", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:10:04.1398", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:10:04.1398", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:13:04.1307", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:13:04.1307", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:13:04.1351", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:13:04.1351", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:16:04.1226", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:16:04.1226", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:16:04.1226", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:16:04.1226", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:19:04.1384", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:19:04.1384", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:19:04.1438", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:19:04.1438", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:22:04.1592", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:22:04.1592", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:22:04.1592", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:22:04.1592", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:25:04.1906", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:25:04.1906", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:25:04.1988", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:25:04.1988", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:28:04.1516", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:28:04.1516", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:28:04.1516", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:28:04.1516", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:31:04.1470", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:31:04.1470", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:31:04.1470", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:31:04.1470", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:34:04.1409", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:34:04.1409", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:34:04.1479", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:34:04.1479", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:37:04.1678", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:37:04.1678", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:37:04.1730", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:37:04.1730", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:40:04.1438", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:40:04.1438", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:40:04.1549", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:40:04.1549", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:43:04.1728", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:43:04.1728", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:43:04.1728", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:43:04.1728", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:46:04.1206", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:46:04.1206", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:46:04.1206", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:46:04.1206", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:49:04.1448", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:49:04.1448", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:49:04.1448", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:49:04.1448", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:52:04.1213", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:52:04.1213", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:52:04.1267", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:52:04.1267", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:48.9679", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:48.9679", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 02:54:48.9679", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:54:48.9679", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:48.9679", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" }
{ "timestamp": "2026-03-22 02:54:48.9679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" }
{ "timestamp": "2026-03-22 02:54:48.9850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 02:54:48.9850", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 02:54:48.9850", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 02:54:48.9850", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 02:54:48.9850", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 02:54:49.3900", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00149\\n    <br \/>\\n    <b>Description:<\/b> 4\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651248,\"delivery_status\":1,\"created_on\":\"2026-03-22T02:54:49.386Z\",\"updated_on\":\"2026-03-22T02:54:49.386Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 02:54:49.3900", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 02:54:49.3900", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 02:54:49.3900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 02:54:49.4070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 02:54:49.4070", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 02:54:49.5349", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 02:54:49.5349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 02:54:49.5349", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:49.5349", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:49.5349", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:49.5349", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 02:54:49.5467", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:54:49.5467", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:49.5467", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" }
{ "timestamp": "2026-03-22 02:54:49.5467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" }
{ "timestamp": "2026-03-22 02:54:49.5467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 02:54:49.5467", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 02:54:49.5467", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 02:54:49.5467", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 02:54:49.5467", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 02:54:49.6858", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00154\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651250,\"delivery_status\":1,\"created_on\":\"2026-03-22T02:54:49.682Z\",\"updated_on\":\"2026-03-22T02:54:49.682Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 02:54:49.6858", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 02:54:49.6858", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 02:54:49.6858", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 02:54:49.7043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 02:54:49.7043", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 02:54:49.8375", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 02:54:49.8375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 02:54:49.8391", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:49.8391", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:49.8391", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:49.8391", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 02:54:49.8391", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:54:49.8391", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:49.8391", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" }
{ "timestamp": "2026-03-22 02:54:49.8391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" }
{ "timestamp": "2026-03-22 02:54:49.8614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 02:54:49.8614", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 02:54:49.8614", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 02:54:49.8614", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 02:54:49.8614", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 02:54:49.9852", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00164\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651252,\"delivery_status\":1,\"created_on\":\"2026-03-22T02:54:49.986Z\",\"updated_on\":\"2026-03-22T02:54:49.986Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 02:54:49.9852", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 02:54:49.9852", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 02:54:49.9852", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 02:54:50.0075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 02:54:50.0075", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 02:54:50.1425", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 02:54:50.1425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 02:54:50.1425", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:50.1425", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:50.1425", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:50.1425", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 02:54:50.1605", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:54:50.1605", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:50.1605", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" }
{ "timestamp": "2026-03-22 02:54:50.1605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" }
{ "timestamp": "2026-03-22 02:54:50.1714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 02:54:50.1714", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 02:54:50.1714", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 02:54:50.1714", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 02:54:50.1714", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 02:54:50.3005", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00166\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651254,\"delivery_status\":1,\"created_on\":\"2026-03-22T02:54:50.297Z\",\"updated_on\":\"2026-03-22T02:54:50.297Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 02:54:50.3005", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 02:54:50.3005", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 02:54:50.3005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 02:54:50.3097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 02:54:50.3097", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 02:54:50.4399", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 02:54:50.4399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 02:54:50.4399", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:50.4399", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:50.4399", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:50.4399", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 02:54:50.4515", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:54:50.4515", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:50.4515", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" }
{ "timestamp": "2026-03-22 02:54:50.4515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" }
{ "timestamp": "2026-03-22 02:54:50.4515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 02:54:50.4515", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 02:54:50.4515", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 02:54:50.4515", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 02:54:50.4515", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 02:54:50.5887", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00175\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> safety person\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651256,\"delivery_status\":1,\"created_on\":\"2026-03-22T02:54:50.591Z\",\"updated_on\":\"2026-03-22T02:54:50.591Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 02:54:50.5887", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 02:54:50.5887", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 02:54:50.5887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 02:54:50.6139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 02:54:50.6139", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 02:54:50.7469", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 02:54:50.7469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 02:54:50.7469", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:50.7469", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:50.7469", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:50.7469", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 02:54:50.7605", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:54:50.7605", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:50.7605", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" }
{ "timestamp": "2026-03-22 02:54:50.7605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" }
{ "timestamp": "2026-03-22 02:54:50.7605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 02:54:50.7605", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 02:54:50.7605", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 02:54:50.7605", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 02:54:50.7605", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 02:54:50.9002", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00063\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651258,\"delivery_status\":1,\"created_on\":\"2026-03-22T02:54:50.896Z\",\"updated_on\":\"2026-03-22T02:54:50.896Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 02:54:50.9002", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 02:54:50.9017", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 02:54:50.9017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 02:54:50.9189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 02:54:50.9189", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 02:54:51.0494", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 02:54:51.0494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 02:54:51.0494", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:51.0494", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:51.0494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:51.0494", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 02:54:51.0494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:54:51.0494", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:51.0574", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" }
{ "timestamp": "2026-03-22 02:54:51.0574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" }
{ "timestamp": "2026-03-22 02:54:51.0574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 02:54:51.0574", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 02:54:51.0574", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 02:54:51.0574", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 02:54:51.0574", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 02:54:51.1954", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00177\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651260,\"delivery_status\":1,\"created_on\":\"2026-03-22T02:54:51.192Z\",\"updated_on\":\"2026-03-22T02:54:51.192Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 02:54:51.1954", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 02:54:51.1954", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 02:54:51.1954", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 02:54:51.2146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 02:54:51.2146", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 02:54:51.3428", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 02:54:51.3428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 02:54:51.3428", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:51.3428", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:51.3428", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:51.3428", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 02:54:51.3428", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:54:51.3428", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:51.3428", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" }
{ "timestamp": "2026-03-22 02:54:51.3428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" }
{ "timestamp": "2026-03-22 02:54:51.3602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 02:54:51.3602", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 02:54:51.3602", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 02:54:51.3602", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 02:54:51.3602", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 02:54:51.4904", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00052\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651262,\"delivery_status\":1,\"created_on\":\"2026-03-22T02:54:51.486Z\",\"updated_on\":\"2026-03-22T02:54:51.486Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 02:54:51.4904", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 02:54:51.4904", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 02:54:51.4904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 02:54:51.5085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 02:54:51.5085", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 02:54:51.6401", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 02:54:51.6401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 02:54:51.6401", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:51.6401", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:51.6401", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:51.6401", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 02:54:51.6556", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:54:51.6556", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:51.6556", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" }
{ "timestamp": "2026-03-22 02:54:51.6556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" }
{ "timestamp": "2026-03-22 02:54:51.6556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 02:54:51.6556", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 02:54:51.6556", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 02:54:51.6670", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 02:54:51.6670", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 02:54:51.7953", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00178\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651264,\"delivery_status\":1,\"created_on\":\"2026-03-22T02:54:51.792Z\",\"updated_on\":\"2026-03-22T02:54:51.792Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 02:54:51.7953", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 02:54:51.7953", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 02:54:51.7953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 02:54:51.8117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 02:54:51.8117", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 02:54:51.9414", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 02:54:51.9414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 02:54:51.9414", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:51.9414", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:51.9414", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:51.9414", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 02:54:51.9580", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:54:51.9580", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:51.9580", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" }
{ "timestamp": "2026-03-22 02:54:51.9580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" }
{ "timestamp": "2026-03-22 02:54:51.9692", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 02:54:51.9692", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 02:54:51.9692", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 02:54:51.9692", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 02:54:51.9692", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 02:54:52.0961", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00179\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651266,\"delivery_status\":1,\"created_on\":\"2026-03-22T02:54:52.094Z\",\"updated_on\":\"2026-03-22T02:54:52.094Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 02:54:52.0961", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 02:54:52.0961", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 02:54:52.0961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 02:54:52.1112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 02:54:52.1112", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 02:54:52.2413", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 02:54:52.2413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 02:54:52.2413", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:52.2448", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:52.2448", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:52.2448", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 02:54:52.2448", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:54:52.2448", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:52.2448", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" }
{ "timestamp": "2026-03-22 02:54:52.2607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" }
{ "timestamp": "2026-03-22 02:54:52.2607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 02:54:52.2607", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 02:54:52.2607", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 02:54:52.2607", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 02:54:52.2607", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 02:54:52.4012", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00180\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651268,\"delivery_status\":1,\"created_on\":\"2026-03-22T02:54:52.396Z\",\"updated_on\":\"2026-03-22T02:54:52.396Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 02:54:52.4012", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 02:54:52.4012", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 02:54:52.4012", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 02:54:52.4173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 02:54:52.4173", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 02:54:52.5473", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 02:54:52.5473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 02:54:52.5473", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:52.5473", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:52.5473", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:52.5473", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 02:54:52.5473", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:54:52.5473", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:52.5473", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" }
{ "timestamp": "2026-03-22 02:54:52.5473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" }
{ "timestamp": "2026-03-22 02:54:52.5630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 02:54:52.5630", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 02:54:52.5630", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 02:54:52.5630", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 02:54:52.5630", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 02:54:52.6922", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00183\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651270,\"delivery_status\":1,\"created_on\":\"2026-03-22T02:54:52.690Z\",\"updated_on\":\"2026-03-22T02:54:52.690Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 02:54:52.6922", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 02:54:52.6922", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 02:54:52.6922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 02:54:52.7019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 02:54:52.7019", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 02:54:52.8295", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 02:54:52.8295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 02:54:52.8295", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:52.8295", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:52.8295", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:52.8295", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 02:54:52.8295", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:54:52.8295", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:52.8295", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" }
{ "timestamp": "2026-03-22 02:54:52.8295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" }
{ "timestamp": "2026-03-22 02:54:52.8443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 02:54:52.8443", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 02:54:52.8443", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 02:54:52.8443", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 02:54:52.8443", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 02:54:52.9731", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00184\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651272,\"delivery_status\":1,\"created_on\":\"2026-03-22T02:54:52.970Z\",\"updated_on\":\"2026-03-22T02:54:52.970Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 02:54:52.9731", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 02:54:52.9731", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 02:54:52.9731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 02:54:52.9817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 02:54:52.9817", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 02:54:53.1106", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 02:54:53.1106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 02:54:53.1106", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:53.1106", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:53.1106", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:54:53.1106", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 02:54:53.1106", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:54:53.1106", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:53.1106", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" }
{ "timestamp": "2026-03-22 02:54:53.1106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" }
{ "timestamp": "2026-03-22 02:54:53.1255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 02:54:53.1255", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 02:54:53.1255", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 02:54:53.1255", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 02:54:53.1255", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 02:54:53.2532", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TCL\/25\/00024\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> HSE Suggestion\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651274,\"delivery_status\":1,\"created_on\":\"2026-03-22T02:54:53.250Z\",\"updated_on\":\"2026-03-22T02:54:53.250Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 02:54:53.2532", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 02:54:53.2532", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 02:54:53.2532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 02:54:53.2625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 02:54:53.2625", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 02:54:53.3962", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 02:54:53.3962", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 02:54:53.3962", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 02:54:53.3962", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:55:04.1352", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:55:04.1352", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:55:04.1352", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:55:04.1352", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 02:58:04.1196", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 02:58:04.1196", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 02:58:04.1196", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 02:58:04.1196", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:01:04.1279", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:01:04.1279", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:01:04.1362", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:01:04.1362", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:04:04.1640", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:04:04.1640", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:04:04.1640", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:04:04.1640", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:07:04.1667", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:07:04.1667", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:07:04.1734", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:07:04.1734", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:48.9716", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:48.9716", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:48.9716", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:48.9716", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:48.9716", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" }
{ "timestamp": "2026-03-22 03:09:48.9716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" }
{ "timestamp": "2026-03-22 03:09:48.9876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:09:48.9876", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:48.9876", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:48.9876", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:48.9876", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:49.1639", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00053\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651276,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:49.160Z\",\"updated_on\":\"2026-03-22T03:09:49.160Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:49.1639", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:49.1639", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:49.1639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:09:49.1718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:09:49.1718", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:49.3012", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:49.3012", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:09:49.3012", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:49.3012", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:49.3012", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:49.3012", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:49.3084", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:49.3084", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:49.3084", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" }
{ "timestamp": "2026-03-22 03:09:49.3084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" }
{ "timestamp": "2026-03-22 03:09:49.3084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 03:09:49.3084", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:49.3084", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:49.3084", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:49.3084", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:49.4486", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00186\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651278,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:49.445Z\",\"updated_on\":\"2026-03-22T03:09:49.445Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:49.4486", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:49.4486", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:49.4486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 03:09:49.4639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 03:09:49.4639", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:49.5911", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:49.5911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 03:09:49.5911", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:49.5911", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:49.5911", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:49.5911", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:49.5911", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:49.5911", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:49.5911", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" }
{ "timestamp": "2026-03-22 03:09:49.5911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" }
{ "timestamp": "2026-03-22 03:09:49.6125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:09:49.6125", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:49.6125", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:49.6125", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:49.6125", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:49.7419", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00188\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651280,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:49.739Z\",\"updated_on\":\"2026-03-22T03:09:49.739Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:49.7419", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:49.7419", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:49.7419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:09:49.7525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:09:49.7525", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:49.8946", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:49.8946", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:09:49.8946", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:49.8946", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:49.8946", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:49.8946", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:49.9066", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:49.9066", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:49.9066", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" }
{ "timestamp": "2026-03-22 03:09:49.9066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" }
{ "timestamp": "2026-03-22 03:09:49.9168", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:09:49.9168", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:49.9168", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:49.9168", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:49.9168", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:50.0450", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00055\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651282,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:50.043Z\",\"updated_on\":\"2026-03-22T03:09:50.043Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:50.0450", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:50.0450", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:50.0450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:09:50.0664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:09:50.0664", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:50.2097", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:50.2097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:09:50.2097", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:50.2097", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:50.2139", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:50.2139", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:50.2139", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:50.2139", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:50.2139", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" }
{ "timestamp": "2026-03-22 03:09:50.2139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" }
{ "timestamp": "2026-03-22 03:09:50.2374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 03:09:50.2374", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:50.2374", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:50.2374", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:50.2374", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:50.3672", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00196\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sagar EHS Head\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651284,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:50.364Z\",\"updated_on\":\"2026-03-22T03:09:50.364Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:50.3672", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:50.3672", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:50.3672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 03:09:50.3793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 03:09:50.3793", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:50.5082", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:50.5082", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 03:09:50.5082", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:50.5082", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:50.5082", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:50.5082", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:50.5132", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:50.5132", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:50.5132", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" }
{ "timestamp": "2026-03-22 03:09:50.5132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" }
{ "timestamp": "2026-03-22 03:09:50.5132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:09:50.5132", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:50.5132", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:50.5132", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:50.5132", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:50.6523", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00199\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651286,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:50.649Z\",\"updated_on\":\"2026-03-22T03:09:50.649Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:50.6523", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:50.6523", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:50.6523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:09:50.6729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:09:50.6729", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:50.8106", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:50.8106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:09:50.8106", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:50.8106", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:50.8106", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:50.8106", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:50.8106", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:50.8106", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:50.8106", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" }
{ "timestamp": "2026-03-22 03:09:50.8106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" }
{ "timestamp": "2026-03-22 03:09:50.8261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:09:50.8261", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:50.8261", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:50.8261", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:50.8261", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:50.9555", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00208\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651288,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:50.953Z\",\"updated_on\":\"2026-03-22T03:09:50.953Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:50.9555", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:50.9555", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:50.9555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:09:50.9759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:09:50.9759", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:51.1054", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:51.1054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:09:51.1054", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:51.1054", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:51.1054", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:51.1054", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:51.1054", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:51.1054", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:51.1054", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" }
{ "timestamp": "2026-03-22 03:09:51.1054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" }
{ "timestamp": "2026-03-22 03:09:51.1298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:09:51.1298", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:51.1298", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:51.1298", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:51.1298", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:51.2610", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00225\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sayan Mondal\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651290,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:51.257Z\",\"updated_on\":\"2026-03-22T03:09:51.257Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:51.2610", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:51.2610", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:51.2610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:09:51.2808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:09:51.2808", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:51.4046", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:51.4046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:09:51.4046", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:51.4046", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:51.4046", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:51.4046", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:51.4236", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:51.4236", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:51.4236", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" }
{ "timestamp": "2026-03-22 03:09:51.4236", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" }
{ "timestamp": "2026-03-22 03:09:51.4347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:09:51.4347", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:51.4347", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:51.4347", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:51.4347", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:51.5645", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00069\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651292,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:51.561Z\",\"updated_on\":\"2026-03-22T03:09:51.561Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:51.5645", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:51.5645", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:51.5645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:09:51.5737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:09:51.5737", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:51.7026", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:51.7026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:09:51.7026", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:51.7026", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:51.7026", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:51.7026", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:51.7187", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:51.7187", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:51.7187", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" }
{ "timestamp": "2026-03-22 03:09:51.7187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" }
{ "timestamp": "2026-03-22 03:09:51.7187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:09:51.7292", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:51.7292", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:51.7292", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:51.7292", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:51.8583", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/LCC\/25\/00010\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Ladder cleaning\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651294,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:51.855Z\",\"updated_on\":\"2026-03-22T03:09:51.855Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:51.8583", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:51.8583", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:51.8583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:09:51.8766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:09:51.8766", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:52.0085", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:52.0085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:09:52.0104", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:52.0104", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:52.0104", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:52.0104", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:52.0104", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:52.0104", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:52.0104", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" }
{ "timestamp": "2026-03-22 03:09:52.0104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" }
{ "timestamp": "2026-03-22 03:09:52.0354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:09:52.0354", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:52.0354", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:52.0354", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:52.0354", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:52.1621", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00254\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651296,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:52.162Z\",\"updated_on\":\"2026-03-22T03:09:52.162Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:52.1674", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:52.1674", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:52.1674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:09:52.1848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:09:52.1848", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:52.3128", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:52.3128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:09:52.3128", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:52.3128", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:52.3128", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:52.3128", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:52.3128", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:52.3128", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:52.3128", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" }
{ "timestamp": "2026-03-22 03:09:52.3128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" }
{ "timestamp": "2026-03-22 03:09:52.3273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:09:52.3273", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:52.3273", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:52.3273", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:52.3273", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:52.4497", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00261\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651298,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:52.452Z\",\"updated_on\":\"2026-03-22T03:09:52.452Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:52.4497", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:52.4497", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:52.4497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:09:52.4750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:09:52.4750", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:52.5998", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:52.5998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:09:52.6054", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:52.6054", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:52.6054", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:52.6054", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:52.6216", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:52.6216", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:52.6216", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" }
{ "timestamp": "2026-03-22 03:09:52.6216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" }
{ "timestamp": "2026-03-22 03:09:52.6216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:09:52.6216", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:52.6216", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:52.6216", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:52.6216", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:52.7580", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00267\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651300,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:52.757Z\",\"updated_on\":\"2026-03-22T03:09:52.757Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:52.7619", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:52.7619", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:52.7619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:09:52.7795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:09:52.7795", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:52.9052", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:52.9052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:09:52.9052", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:52.9052", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:52.9052", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:52.9052", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:52.9246", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:52.9246", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:52.9246", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" }
{ "timestamp": "2026-03-22 03:09:52.9246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" }
{ "timestamp": "2026-03-22 03:09:52.9351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:09:52.9351", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:52.9351", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:52.9351", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:52.9351", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:53.0637", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00271\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651302,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:53.060Z\",\"updated_on\":\"2026-03-22T03:09:53.060Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:53.0637", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:53.0637", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:53.0637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:09:53.0858", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:09:53.0858", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:53.2176", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:53.2176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:09:53.2176", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:53.2176", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:53.2176", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:09:53.2176", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:09:53.2351", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:09:53.2351", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:53.2351", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" }
{ "timestamp": "2026-03-22 03:09:53.2351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" }
{ "timestamp": "2026-03-22 03:09:53.2462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:09:53.2462", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:09:53.2462", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:09:53.2462", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:09:53.2462", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:09:53.3771", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00274\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651304,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:09:53.373Z\",\"updated_on\":\"2026-03-22T03:09:53.373Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:09:53.3771", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:09:53.3771", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:09:53.3771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:09:53.3905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:09:53.3905", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:09:53.5197", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:09:53.5197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:09:53.5197", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:09:53.5197", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:10:04.1609", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:10:04.1609", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:10:04.1681", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:10:04.1681", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:13:04.1544", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:13:04.1544", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:13:04.1544", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:13:04.1544", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:16:04.1685", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:16:04.1685", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:16:04.1755", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:16:04.1755", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:19:04.1505", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:19:04.1505", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:19:04.1569", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:19:04.1569", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:22:04.1509", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:22:04.1509", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:22:04.1583", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:22:04.1583", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:24:49.1305", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:24:49.1305", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:24:49.1365", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:24:49.1365", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:24:49.1365", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" }
{ "timestamp": "2026-03-22 03:24:49.1365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" }
{ "timestamp": "2026-03-22 03:24:49.1365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:24:49.1365", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:24:49.1365", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:24:49.1365", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:24:49.1365", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:24:49.3215", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00163\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651306,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:24:49.317Z\",\"updated_on\":\"2026-03-22T03:24:49.317Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:24:49.3215", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:24:49.3215", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:24:49.3215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:24:49.3311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:24:49.3311", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:24:49.4570", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:24:49.4570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:24:49.4630", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:24:49.4630", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:24:49.4630", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:24:49.4630", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:24:49.4787", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:24:49.4787", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:24:49.4787", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" }
{ "timestamp": "2026-03-22 03:24:49.4787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" }
{ "timestamp": "2026-03-22 03:24:49.4787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:24:49.4787", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:24:49.4787", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:24:49.4787", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:24:49.4787", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:24:49.6215", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00066\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651308,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:24:49.617Z\",\"updated_on\":\"2026-03-22T03:24:49.617Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:24:49.6215", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:24:49.6215", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:24:49.6215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:24:49.6215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:24:49.6215", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:24:49.7614", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:24:49.7614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:24:49.7614", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:24:49.7614", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:24:49.7614", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:24:49.7614", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:24:49.7786", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:24:49.7786", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:24:49.7786", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" }
{ "timestamp": "2026-03-22 03:24:49.7786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" }
{ "timestamp": "2026-03-22 03:24:49.7786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:24:49.7786", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:24:49.7786", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:24:49.7786", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:24:49.7786", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:24:49.9184", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00220\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Kumar Samarjeet\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651310,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:24:49.915Z\",\"updated_on\":\"2026-03-22T03:24:49.915Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:24:49.9184", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:24:49.9184", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:24:49.9184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:24:49.9380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:24:49.9380", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:24:50.0669", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:24:50.0669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:24:50.0669", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:24:50.0669", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:24:50.0669", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:24:50.0669", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 03:24:50.0808", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:24:50.0808", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:24:50.0808", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" }
{ "timestamp": "2026-03-22 03:24:50.0808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" }
{ "timestamp": "2026-03-22 03:24:50.0906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 03:24:50.0906", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 03:24:50.0906", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 03:24:50.0906", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 03:24:50.0906", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 03:24:50.2210", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00231\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651312,\"delivery_status\":1,\"created_on\":\"2026-03-22T03:24:50.218Z\",\"updated_on\":\"2026-03-22T03:24:50.218Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 03:24:50.2210", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 03:24:50.2210", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 03:24:50.2210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 03:24:50.2404", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 03:24:50.2404", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 03:24:50.3704", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 03:24:50.3704", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 03:24:50.3704", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 03:24:50.3704", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:25:04.1822", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:25:04.1822", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:25:04.1822", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:25:04.1822", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:28:04.1181", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:28:04.1181", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:28:04.1181", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:28:04.1181", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:31:04.1207", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:31:04.1207", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:31:04.1207", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:31:04.1207", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:34:04.1165", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:34:04.1165", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:34:04.1165", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:34:04.1165", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:37:04.1558", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:37:04.1558", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:37:04.1558", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:37:04.1558", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:40:04.1551", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:40:04.1551", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:40:04.1551", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:40:04.1551", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:43:04.1256", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:43:04.1256", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:43:04.1335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:43:04.1335", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:46:04.1172", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:46:04.1172", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:46:04.1172", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:46:04.1172", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:49:04.1291", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:49:04.1291", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:49:04.1291", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:49:04.1291", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:52:04.1769", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:52:04.1769", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:52:04.1918", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:52:04.1918", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:55:04.1756", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:55:04.1756", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:55:04.1815", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:55:04.1815", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 03:58:04.1159", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 03:58:04.1159", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 03:58:04.1159", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 03:58:04.1159", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:01:04.1469", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:01:04.1469", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:01:04.1469", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:01:04.1469", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:04:04.1457", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:04:04.1457", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:04:04.1457", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:04:04.1457", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:07:04.1807", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:07:04.1807", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:07:04.1858", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:07:04.1858", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:10:04.1293", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:10:04.1293", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:10:04.1376", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:10:04.1376", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:13:04.1366", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:13:04.1366", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:13:04.1366", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:13:04.1366", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:16:04.1453", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:16:04.1453", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:16:04.1453", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:16:04.1453", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:19:04.1300", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:19:04.1300", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:19:04.1300", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:19:04.1300", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:22:04.1503", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:22:04.1503", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:22:04.1560", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:22:04.1560", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:25:04.1242", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:25:04.1242", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:25:04.1242", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:25:04.1242", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:28:04.1296", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:28:04.1296", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:28:04.1296", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:28:04.1296", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:31:04.1499", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:31:04.1499", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:31:04.1499", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:31:04.1579", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:34:04.1585", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:34:04.1585", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:34:04.1585", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:34:04.1585", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:37:04.1584", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:37:04.1584", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:37:04.1584", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:37:04.1677", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:40:04.1238", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:40:04.1238", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:40:04.1238", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:40:04.1238", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:43:04.1572", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:43:04.1572", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:43:04.1630", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:43:04.1630", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:46:04.1514", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:46:04.1514", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:46:04.1580", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:46:04.1580", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:49:04.1594", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:49:04.1594", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:49:04.1594", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:49:04.1594", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:52:04.1590", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:52:04.1590", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:52:04.1590", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:52:04.1590", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:55:04.1721", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:55:04.1721", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:55:04.1813", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:55:04.1813", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 04:58:04.1426", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 04:58:04.1426", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 04:58:04.1490", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 04:58:04.1490", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:01:04.1151", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:01:04.1151", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:01:04.1151", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:01:04.1151", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:04:04.1428", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:04:04.1428", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:04:04.1428", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:04:04.1428", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:07:04.1625", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:07:04.1625", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:07:04.1708", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:07:04.1708", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:09:49.0516", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:09:49.0516", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:09:49.0589", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:09:49.0589", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:09:49.0589", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" }
{ "timestamp": "2026-03-22 05:09:49.0589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" }
{ "timestamp": "2026-03-22 05:09:49.0698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:09:49.0698", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:09:49.0698", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:09:49.0698", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:09:49.0698", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:09:49.2469", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00149\\n    <br \/>\\n    <b>Description:<\/b> 4\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651314,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:09:49.244Z\",\"updated_on\":\"2026-03-22T05:09:49.244Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:09:49.2469", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:09:49.2469", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:09:49.2469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:09:49.2469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:09:49.2469", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:09:49.3963", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:09:49.3963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:09:49.3963", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:09:49.3963", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:09:49.3977", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:09:49.3977", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:09:49.3977", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:09:49.3977", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:09:49.3977", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" }
{ "timestamp": "2026-03-22 05:09:49.3977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" }
{ "timestamp": "2026-03-22 05:09:49.3977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:09:49.3977", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:09:49.3977", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:09:49.3977", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:09:49.3977", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:09:49.5417", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00154\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651316,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:09:49.539Z\",\"updated_on\":\"2026-03-22T05:09:49.539Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:09:49.5417", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:09:49.5417", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:09:49.5417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:09:49.5417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:09:49.5417", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:09:49.6791", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:09:49.6791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:09:49.6791", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:09:49.6791", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:09:49.6791", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:09:49.6791", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:09:49.6959", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:09:49.6959", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:09:49.6959", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" }
{ "timestamp": "2026-03-22 05:09:49.6959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" }
{ "timestamp": "2026-03-22 05:09:49.6959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:09:49.6959", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:09:49.6959", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:09:49.6959", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:09:49.6959", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:09:49.8384", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00164\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651318,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:09:49.836Z\",\"updated_on\":\"2026-03-22T05:09:49.836Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:09:49.8384", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:09:49.8384", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:09:49.8384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:09:49.8581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:09:49.8581", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:09:49.9906", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:09:49.9925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:09:49.9925", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:09:49.9925", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:09:49.9925", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:09:49.9925", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:09:49.9925", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:09:49.9925", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:09:49.9925", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" }
{ "timestamp": "2026-03-22 05:09:49.9925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" }
{ "timestamp": "2026-03-22 05:09:50.0164", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:09:50.0164", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:09:50.0164", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:09:50.0164", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:09:50.0164", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:09:50.1440", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00166\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651320,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:09:50.144Z\",\"updated_on\":\"2026-03-22T05:09:50.144Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:09:50.1440", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:09:50.1440", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:09:50.1440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:09:50.1625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:09:50.1625", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:09:50.2901", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:09:50.2901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:09:50.2901", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:09:50.2901", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:09:50.2901", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:09:50.2901", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:09:50.2901", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:09:50.2901", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:09:50.2901", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" }
{ "timestamp": "2026-03-22 05:09:50.2901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" }
{ "timestamp": "2026-03-22 05:09:50.3066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:09:50.3066", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:09:50.3066", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:09:50.3066", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:09:50.3066", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:09:50.4307", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00175\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> safety person\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651322,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:09:50.434Z\",\"updated_on\":\"2026-03-22T05:09:50.434Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:09:50.4307", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:09:50.4307", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:09:50.4307", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:09:50.4535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:09:50.4535", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:09:50.5833", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:09:50.5833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:09:50.5833", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:09:50.5833", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:10:04.1474", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:10:04.1474", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:10:04.1474", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:10:04.1474", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:13:04.1525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:13:04.1525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:13:04.1609", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:13:04.1609", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:16:04.1708", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:16:04.1708", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:16:04.1783", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:16:04.1783", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:19:04.1054", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:19:04.1054", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:19:04.1107", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:19:04.1107", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:22:04.1728", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:22:04.1728", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:22:04.1728", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:22:04.1728", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:49.0635", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:49.0635", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:24:49.0694", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:24:49.0694", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:49.0694", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" }
{ "timestamp": "2026-03-22 05:24:49.0694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" }
{ "timestamp": "2026-03-22 05:24:49.0694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:24:49.0694", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:24:49.0694", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:24:49.0694", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:24:49.0694", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:24:49.2561", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00063\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651325,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:24:49.253Z\",\"updated_on\":\"2026-03-22T05:24:49.253Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:24:49.2566", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:24:49.2566", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:24:49.2566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:24:49.2566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:24:49.2566", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:24:49.3932", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:24:49.3932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:24:49.3932", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:49.3932", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:49.3932", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:49.3932", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:24:49.4071", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:24:49.4071", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:49.4071", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" }
{ "timestamp": "2026-03-22 05:24:49.4071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" }
{ "timestamp": "2026-03-22 05:24:49.4166", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 05:24:49.4166", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:24:49.4166", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:24:49.4166", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:24:49.4166", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:24:49.5425", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00177\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651327,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:24:49.544Z\",\"updated_on\":\"2026-03-22T05:24:49.544Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:24:49.5425", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:24:49.5425", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:24:49.5425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 05:24:49.5580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 05:24:49.5580", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:24:49.6883", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:24:49.6883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 05:24:49.6883", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:49.6883", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:49.6883", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:49.6883", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:24:49.7003", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:24:49.7003", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:49.7003", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" }
{ "timestamp": "2026-03-22 05:24:49.7003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" }
{ "timestamp": "2026-03-22 05:24:49.7134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:24:49.7134", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:24:49.7134", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:24:49.7134", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:24:49.7134", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:24:49.8379", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00052\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651329,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:24:49.841Z\",\"updated_on\":\"2026-03-22T05:24:49.841Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:24:49.8379", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:24:49.8379", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:24:49.8379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:24:49.8512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:24:49.8512", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:24:49.9775", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:24:49.9775", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:24:49.9775", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:49.9775", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:49.9775", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:49.9775", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:24:49.9966", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:24:49.9966", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:49.9966", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" }
{ "timestamp": "2026-03-22 05:24:49.9966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" }
{ "timestamp": "2026-03-22 05:24:50.0072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 05:24:50.0072", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:24:50.0072", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:24:50.0072", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:24:50.0072", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:24:50.1377", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00178\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651331,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:24:50.135Z\",\"updated_on\":\"2026-03-22T05:24:50.135Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:24:50.1377", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:24:50.1377", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:24:50.1377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 05:24:50.1557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 05:24:50.1557", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:24:50.2855", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:24:50.2855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 05:24:50.2855", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:50.2876", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:50.2876", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:50.2876", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:24:50.2876", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:24:50.2876", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:50.2876", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" }
{ "timestamp": "2026-03-22 05:24:50.2876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" }
{ "timestamp": "2026-03-22 05:24:50.3080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:24:50.3080", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:24:50.3080", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:24:50.3080", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:24:50.3080", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:24:50.4360", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00179\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651333,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:24:50.435Z\",\"updated_on\":\"2026-03-22T05:24:50.435Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:24:50.4360", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:24:50.4360", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:24:50.4360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:24:50.4567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:24:50.4567", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:24:50.5845", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:24:50.7326", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00180\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651335,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:24:50.730Z\",\"updated_on\":\"2026-03-22T05:24:50.730Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:24:50.7326", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:24:50.7326", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:24:50.7326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:24:50.7516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:24:50.7516", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:24:50.8825", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:24:50.8825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:24:50.8825", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:50.8825", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:50.8825", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:50.8825", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:24:50.8991", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:24:50.8991", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:50.8991", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" }
{ "timestamp": "2026-03-22 05:24:50.8991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" }
{ "timestamp": "2026-03-22 05:24:50.8991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:24:50.8991", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:24:50.8991", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:24:50.8991", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:24:50.8991", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:24:51.0392", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00183\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651337,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:24:51.037Z\",\"updated_on\":\"2026-03-22T05:24:51.037Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:24:51.0392", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:24:51.0392", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:24:51.0392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:24:51.0589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:24:51.0589", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:24:51.1891", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:24:51.1891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:24:51.1891", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:51.1891", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:51.1940", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:51.1940", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:24:51.1940", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:24:51.1940", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:51.1940", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" }
{ "timestamp": "2026-03-22 05:24:51.1940", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" }
{ "timestamp": "2026-03-22 05:24:51.2135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:24:51.2135", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:24:51.2135", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:24:51.2135", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:24:51.2135", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:24:51.3419", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00184\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651339,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:24:51.341Z\",\"updated_on\":\"2026-03-22T05:24:51.341Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:24:51.3419", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:24:51.3419", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:24:51.3419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:24:51.3525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:24:51.3525", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:24:51.4733", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:24:51.4733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:24:51.4733", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:51.4733", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:51.4834", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:51.4834", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:24:51.4942", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:24:51.4942", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:51.4942", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" }
{ "timestamp": "2026-03-22 05:24:51.4942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" }
{ "timestamp": "2026-03-22 05:24:51.4942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:24:51.4942", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:24:51.4942", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:24:51.4942", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:24:51.4942", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:24:51.6356", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TCL\/25\/00024\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> HSE Suggestion\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651341,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:24:51.633Z\",\"updated_on\":\"2026-03-22T05:24:51.633Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:24:51.6356", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:24:51.6356", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:24:51.6356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:24:51.6578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:24:51.6578", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:24:51.7870", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:24:51.7880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:24:51.7880", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:51.7880", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:51.7880", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:51.7880", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:24:51.7880", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:24:51.7880", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:51.7880", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" }
{ "timestamp": "2026-03-22 05:24:51.7880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" }
{ "timestamp": "2026-03-22 05:24:51.8163", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:24:51.8163", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:24:51.8163", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:24:51.8163", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:24:51.8163", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:24:51.9449", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00053\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651343,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:24:51.944Z\",\"updated_on\":\"2026-03-22T05:24:51.944Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:24:51.9449", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:24:51.9449", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:24:51.9449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:24:51.9664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:24:51.9664", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:24:52.1002", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:24:52.1002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:24:52.1002", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:52.1002", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:52.1002", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:52.1002", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:24:52.1160", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:24:52.1160", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:52.1160", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" }
{ "timestamp": "2026-03-22 05:24:52.1160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" }
{ "timestamp": "2026-03-22 05:24:52.1160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 05:24:52.1160", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:24:52.1160", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:24:52.1160", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:24:52.1160", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:24:52.2669", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00186\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651345,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:24:52.264Z\",\"updated_on\":\"2026-03-22T05:24:52.264Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:24:52.2669", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:24:52.2669", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:24:52.2669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 05:24:52.2857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 05:24:52.2857", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:24:52.4144", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:24:52.4144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 05:24:52.4144", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:52.4144", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:52.4144", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:52.4144", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:24:52.4144", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:24:52.4144", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:52.4144", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" }
{ "timestamp": "2026-03-22 05:24:52.4144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" }
{ "timestamp": "2026-03-22 05:24:52.4299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:24:52.4299", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:24:52.4299", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:24:52.4299", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:24:52.4299", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:24:52.5857", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00188\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651347,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:24:52.584Z\",\"updated_on\":\"2026-03-22T05:24:52.584Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:24:52.5857", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:24:52.5857", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:24:52.5857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:24:52.6026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:24:52.6026", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:24:52.7325", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:24:52.7325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:24:52.7325", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:52.7325", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:52.7325", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:52.7325", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:24:52.7491", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:24:52.7491", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:52.7491", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" }
{ "timestamp": "2026-03-22 05:24:52.7491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" }
{ "timestamp": "2026-03-22 05:24:52.7587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:24:52.7587", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:24:52.7587", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:24:52.7587", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:24:52.7587", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:24:52.8894", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00055\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651349,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:24:52.887Z\",\"updated_on\":\"2026-03-22T05:24:52.887Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:24:52.8894", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:24:52.8894", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:24:52.8894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:24:52.9083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:24:52.9083", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:24:53.0357", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:24:53.0357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:24:53.0409", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:53.0409", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:53.0409", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:24:53.0409", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:24:53.0542", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:24:53.0542", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:53.0542", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" }
{ "timestamp": "2026-03-22 05:24:53.0542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" }
{ "timestamp": "2026-03-22 05:24:53.0542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 05:24:53.0542", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:24:53.0542", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:24:53.0542", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:24:53.0542", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:24:53.1959", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00196\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sagar EHS Head\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651351,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:24:53.193Z\",\"updated_on\":\"2026-03-22T05:24:53.193Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:24:53.1959", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:24:53.1959", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:24:53.1959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 05:24:53.2154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 05:24:53.2154", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:24:53.3461", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:24:53.3461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 05:24:53.3531", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:24:53.3531", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:25:04.1525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:25:04.1525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:25:04.1525", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:25:04.1525", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:28:04.1353", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:28:04.1353", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:28:04.1353", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:28:04.1353", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:31:04.1327", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:31:04.1327", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:31:04.1327", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:31:04.1327", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:34:04.1423", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:34:04.1423", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:34:04.1423", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:34:04.1423", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:37:04.1465", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:37:04.1465", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:37:04.1525", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:37:04.1525", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:49.0374", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:49.0374", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:39:49.0374", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:39:49.0374", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:49.0374", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" }
{ "timestamp": "2026-03-22 05:39:49.0374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" }
{ "timestamp": "2026-03-22 05:39:49.0374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:39:49.0374", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:39:49.0374", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:39:49.0374", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:39:49.0374", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:39:49.2259", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00199\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651353,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:39:49.224Z\",\"updated_on\":\"2026-03-22T05:39:49.224Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:39:49.2259", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:39:49.2259", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:39:49.2259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:39:49.2259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:39:49.2259", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:39:49.3677", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:39:49.3677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:39:49.3677", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:49.3677", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:49.3677", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:49.3677", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:39:49.3677", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:39:49.3677", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:49.3677", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" }
{ "timestamp": "2026-03-22 05:39:49.3677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" }
{ "timestamp": "2026-03-22 05:39:49.3839", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:39:49.3839", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:39:49.3839", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:39:49.3839", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:39:49.3839", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:39:49.5130", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00208\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651355,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:39:49.511Z\",\"updated_on\":\"2026-03-22T05:39:49.511Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:39:49.5130", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:39:49.5130", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:39:49.5130", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:39:49.5232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:39:49.5232", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:39:49.6538", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:39:49.6538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:39:49.6538", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:49.6538", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:49.6538", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:49.6538", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:39:49.6538", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:39:49.6538", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:49.6538", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" }
{ "timestamp": "2026-03-22 05:39:49.6538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" }
{ "timestamp": "2026-03-22 05:39:49.6713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:39:49.6713", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:39:49.6713", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:39:49.6713", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:39:49.6713", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:39:49.8017", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00225\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sayan Mondal\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651357,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:39:49.800Z\",\"updated_on\":\"2026-03-22T05:39:49.800Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:39:49.8017", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:39:49.8017", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:39:49.8017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:39:49.8136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:39:49.8136", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:39:49.9446", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:39:49.9446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:39:49.9446", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:49.9446", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:49.9446", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:49.9446", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:39:49.9446", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:39:49.9446", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:49.9446", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" }
{ "timestamp": "2026-03-22 05:39:49.9446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" }
{ "timestamp": "2026-03-22 05:39:49.9882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:39:49.9882", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:39:49.9882", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:39:49.9882", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:39:49.9882", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:39:50.1179", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00069\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651359,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:39:50.116Z\",\"updated_on\":\"2026-03-22T05:39:50.116Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:39:50.1179", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:39:50.1179", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:39:50.1179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:39:50.1379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:39:50.1379", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:39:50.2679", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:39:50.2679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:39:50.2679", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:50.2679", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:50.2679", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:50.2679", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:39:50.2742", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:39:50.2742", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:50.2742", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" }
{ "timestamp": "2026-03-22 05:39:50.2742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" }
{ "timestamp": "2026-03-22 05:39:50.2961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:39:50.2961", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:39:50.2961", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:39:50.2961", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:39:50.2961", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:39:50.4259", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/LCC\/25\/00010\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Ladder cleaning\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651361,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:39:50.424Z\",\"updated_on\":\"2026-03-22T05:39:50.424Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:39:50.4259", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:39:50.4259", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:39:50.4259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:39:50.4375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:39:50.4375", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:39:50.5666", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:39:50.5666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:39:50.5666", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:50.5666", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:50.5666", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:50.5666", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:39:50.5725", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:39:50.5725", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:50.5725", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" }
{ "timestamp": "2026-03-22 05:39:50.5725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" }
{ "timestamp": "2026-03-22 05:39:50.5725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:39:50.5725", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:39:50.5725", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:39:50.5725", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:39:50.5725", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:39:50.7222", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00254\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651363,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:39:50.715Z\",\"updated_on\":\"2026-03-22T05:39:50.715Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:39:50.7222", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:39:50.7222", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:39:50.7222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:39:50.7320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:39:50.7320", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:39:50.8655", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:39:50.8655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:39:50.8655", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:50.8655", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:50.8655", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:50.8655", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:39:50.8655", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:39:50.8655", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:50.8655", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" }
{ "timestamp": "2026-03-22 05:39:50.8655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" }
{ "timestamp": "2026-03-22 05:39:50.8872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:39:50.8872", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:39:50.8872", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:39:50.8872", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:39:50.8872", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:39:51.0170", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00261\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651365,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:39:51.015Z\",\"updated_on\":\"2026-03-22T05:39:51.015Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:39:51.0170", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:39:51.0170", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:39:51.0170", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:39:51.0354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:39:51.0354", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:39:51.1614", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:39:51.1614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:39:51.1614", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:51.1614", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:51.1614", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:51.1672", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:39:51.1672", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:39:51.1672", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:51.1672", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" }
{ "timestamp": "2026-03-22 05:39:51.1672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" }
{ "timestamp": "2026-03-22 05:39:51.1850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:39:51.1850", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:39:51.1850", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:39:51.1850", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:39:51.1850", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:39:51.3165", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00267\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651367,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:39:51.314Z\",\"updated_on\":\"2026-03-22T05:39:51.314Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:39:51.3165", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:39:51.3165", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:39:51.3165", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:39:51.3302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:39:51.3302", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:39:51.4597", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:39:51.6026", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00271\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651369,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:39:51.601Z\",\"updated_on\":\"2026-03-22T05:39:51.601Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:39:51.6026", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:39:51.6026", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:39:51.6026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:39:51.6226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:39:51.6226", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:39:51.7522", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:39:51.7522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:39:51.7522", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:51.7522", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:51.7561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:39:51.7561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:39:51.7561", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:39:51.7561", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:51.7561", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" }
{ "timestamp": "2026-03-22 05:39:51.7561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" }
{ "timestamp": "2026-03-22 05:39:51.7729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:39:51.7729", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:39:51.7729", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:39:51.7729", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:39:51.7729", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:39:51.8973", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00274\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651371,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:39:51.901Z\",\"updated_on\":\"2026-03-22T05:39:51.901Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:39:51.8973", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:39:51.8973", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:39:51.8973", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:39:51.9229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:39:51.9229", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:39:52.0535", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:39:52.0535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:39:52.0535", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:39:52.0535", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:40:04.1518", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:40:04.1518", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:40:04.1518", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:40:04.1518", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:43:04.1224", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:43:04.1224", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:43:04.1316", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:43:04.1316", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:46:04.1326", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:46:04.1326", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:46:04.1412", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:46:04.1412", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:49:04.1610", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:49:04.1610", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:49:04.1610", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:49:04.1676", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:52:04.1758", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:52:04.1758", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:52:04.1845", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:52:04.1845", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:54:49.2119", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:54:49.2119", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:54:49.2119", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:54:49.2119", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:54:49.2119", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" }
{ "timestamp": "2026-03-22 05:54:49.2119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" }
{ "timestamp": "2026-03-22 05:54:49.2283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:54:49.2283", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:54:49.2283", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:54:49.2283", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:54:49.2283", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:54:49.4038", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00163\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651373,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:54:49.402Z\",\"updated_on\":\"2026-03-22T05:54:49.402Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:54:49.4038", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:54:49.4038", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:54:49.4038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:54:49.4116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:54:49.4116", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:54:49.5406", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:54:49.5406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:54:49.5406", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:54:49.5406", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:54:49.5406", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:54:49.5406", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:54:49.5523", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:54:49.5523", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:54:49.5523", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" }
{ "timestamp": "2026-03-22 05:54:49.5523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" }
{ "timestamp": "2026-03-22 05:54:49.5523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:54:49.5523", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:54:49.5523", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:54:49.5523", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:54:49.5523", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:54:49.6916", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00066\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651375,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:54:49.692Z\",\"updated_on\":\"2026-03-22T05:54:49.692Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:54:49.6936", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:54:49.6936", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:54:49.6936", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:54:49.7106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:54:49.7106", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:54:49.8363", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:54:49.8363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:54:49.8363", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:54:49.8363", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:54:49.8363", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:54:49.8363", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:54:49.8517", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:54:49.8517", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:54:49.8517", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" }
{ "timestamp": "2026-03-22 05:54:49.8517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" }
{ "timestamp": "2026-03-22 05:54:49.8517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:54:49.8517", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:54:49.8517", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:54:49.8517", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:54:49.8517", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:54:49.9853", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00220\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Kumar Samarjeet\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651377,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:54:49.991Z\",\"updated_on\":\"2026-03-22T05:54:49.991Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:54:49.9939", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:54:49.9939", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:54:49.9939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:54:50.0118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:54:50.0118", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:54:50.1408", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:54:50.1408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:54:50.1408", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:54:50.1408", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:54:50.1408", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:54:50.1408", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 05:54:50.1458", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:54:50.1458", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:54:50.1458", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" }
{ "timestamp": "2026-03-22 05:54:50.1458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" }
{ "timestamp": "2026-03-22 05:54:50.1458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 05:54:50.1458", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 05:54:50.1458", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 05:54:50.1458", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 05:54:50.1458", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 05:54:50.2768", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00231\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651379,\"delivery_status\":1,\"created_on\":\"2026-03-22T05:54:50.283Z\",\"updated_on\":\"2026-03-22T05:54:50.283Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 05:54:50.2768", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 05:54:50.2768", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 05:54:50.2900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 05:54:50.3076", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 05:54:50.3076", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 05:54:50.4341", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 05:54:50.4341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 05:54:50.4341", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 05:54:50.4341", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:55:04.1614", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:55:04.1614", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:55:04.1614", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:55:04.1614", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 05:58:04.1794", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 05:58:04.1794", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 05:58:04.1794", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 05:58:04.1794", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:00:02.4339", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:00:02.4339", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1793\"}]}" }
{ "timestamp": "2026-03-22 06:00:02.4386", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:00:02.4386", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:00:02.4529", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:00:02.4529", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:00:02.4529", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:00:02.4529", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:00:02.4529", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:00:02.6299", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00057\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00057<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 13-Mar-2026 05:00:48 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> sdfsdf\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1793?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651381,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:00:02.625Z\",\"updated_on\":\"2026-03-22T06:00:02.625Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:00:02.6299", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:00:02.6299", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:00:02.6480", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:00:02.6480", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 06:00:02.6480", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00057\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"13-Mar-2026 05:00:48 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"sdfsdfLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1793?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:00:02.7773", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:00:02.7773", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:00:02.7773", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:00:02.7773", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:00:02.7773", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2993\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1792\"}]}" }
{ "timestamp": "2026-03-22 06:00:02.7835", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:00:02.7835", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:00:02.7835", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:00:02.7835", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:00:02.7835", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2993" }
{ "timestamp": "2026-03-22 06:00:02.7835", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"911236547796\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"contrapatient\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00056\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"13-Mar-2026 04:59:38 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"oloLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1792?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:00:02.9181", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:00:02.9243", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:00:02.9243", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:00:02.9243", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:00:02.9243", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2993\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1806\"}]}" }
{ "timestamp": "2026-03-22 06:00:02.9243", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:00:02.9243", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:00:02.9482", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:00:02.9482", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:00:02.9482", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2993" }
{ "timestamp": "2026-03-22 06:00:02.9482", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"911236547796\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"contrapatient\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00064\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"18-Mar-2026 06:35:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Injury description updateLocation: Dibrugarh India update\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1806?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:00:03.0780", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:00:03.0780", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:00:03.0780", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:00:03.0780", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:00:03.0780", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"3046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1805\"}]}" }
{ "timestamp": "2026-03-22 06:00:03.0780", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:00:03.0780", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:00:03.1001", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:00:03.1001", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:00:03.1001", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:00:03.1001", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:00:03.1001", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:00:03.2295", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"ccreator@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00063\",\"text\":null,\"html\":\"<p>Dear Customer Compaint creator,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00063<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 18-Mar-2026 06:29:40 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Testtt\\nLocation: Testtt<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1805?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651385,\"created_on\":\"2026-03-22T06:00:03.228Z\",\"updated_on\":\"2026-03-22T06:00:03.228Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:00:03.2295", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:00:03.2295", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:00:03.2455", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:00:03.2455", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 3046" }
{ "timestamp": "2026-03-22 06:00:03.2455", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917778855447\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Customer Compaint creator\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00063\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"18-Mar-2026 06:29:40 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"TestttLocation: Testtt\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1805?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:00:03.3756", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:00:03.3756", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:00:03.3756", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:01:04.1380", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:01:04.1380", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:01:04.1438", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:01:04.1438", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:04:04.1685", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:04:04.1685", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:04:04.1685", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:04:04.1685", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:07:04.2650", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:07:04.2650", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:07:04.2650", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:07:04.2735", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:10:04.1519", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:10:04.1519", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:10:04.1519", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:10:04.1519", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:13:04.1561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:13:04.1561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:13:04.1654", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:13:04.1654", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:16:04.1598", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:16:04.1598", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:16:04.1598", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:16:04.1598", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:19:04.1669", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:19:04.1669", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:19:04.1669", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:19:04.1669", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:22:04.1909", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:22:04.1909", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:22:04.1951", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:22:04.1951", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:25:04.1494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:25:04.1494", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:25:04.1494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:25:04.1494", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:28:04.1192", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:28:04.1192", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:28:04.1192", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:28:04.1192", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:02.5314", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:02.5314", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"843\"}]}" }
{ "timestamp": "2026-03-22 06:30:02.5314", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:02.5314", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:02.5486", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:02.5486", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:02.5486", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:02.5486", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:02.5486", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:02.7219", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00365\",\"text\":null,\"html\":\"<p>Dear Rajkumar Pativada,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00365<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:57 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/843?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651392,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:02.720Z\",\"updated_on\":\"2026-03-22T06:30:02.720Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:02.7219", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:02.7219", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:02.7396", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:02.7396", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" }
{ "timestamp": "2026-03-22 06:30:02.7396", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00365\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/843?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:02.8658", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:02.8658", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:02.8658", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:02.8658", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:02.8658", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"844\"}]}" }
{ "timestamp": "2026-03-22 06:30:02.8749", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:02.8749", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:02.8749", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:02.8749", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:02.8749", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:02.8749", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:02.8749", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:03.0141", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00366\",\"text\":null,\"html\":\"<p>Dear Rajkumar Pativada,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00366<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:22:00 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/844?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651394,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:03.012Z\",\"updated_on\":\"2026-03-22T06:30:03.012Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:03.0150", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:03.0150", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:03.0312", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:03.0312", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" }
{ "timestamp": "2026-03-22 06:30:03.0312", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00366\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/844?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:03.1594", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:03.1594", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:03.1594", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:03.1594", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:03.1594", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"845\"}]}" }
{ "timestamp": "2026-03-22 06:30:03.1735", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:03.1735", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:03.1735", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:03.1735", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:03.1735", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:03.1735", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:03.1735", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:03.3147", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00367\",\"text\":null,\"html\":\"<p>Dear Rajkumar Pativada,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00367<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:22:03 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/845?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651396,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:03.314Z\",\"updated_on\":\"2026-03-22T06:30:03.314Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:03.3147", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:03.3147", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:03.3350", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:03.3350", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" }
{ "timestamp": "2026-03-22 06:30:03.3350", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00367\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:03 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/845?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:03.4642", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:03.4642", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:03.4642", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:03.4642", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:03.4642", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1197\"}]}" }
{ "timestamp": "2026-03-22 06:30:03.4799", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:03.4799", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:03.4906", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:03.4906", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:03.4906", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:03.4906", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:03.4906", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:03.6148", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00521\",\"text\":null,\"html\":\"<p>Dear Rajkumar Pativada,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00521<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 30-Dec-2025 01:55:58 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> NA\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1197?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651398,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:03.618Z\",\"updated_on\":\"2026-03-22T06:30:03.618Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:03.6148", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:03.6148", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:03.6305", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:03.6305", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" }
{ "timestamp": "2026-03-22 06:30:03.6305", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00521\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 01:55:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1197?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:03.7596", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:03.7596", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:03.7596", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:03.7596", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:03.7596", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1482\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1039\"}]}" }
{ "timestamp": "2026-03-22 06:30:03.7738", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:03.7738", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:03.7851", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:03.7851", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:03.7851", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:03.7851", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:03.7851", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:03.9145", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"kumarsamarjeet.19@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00480\",\"text\":null,\"html\":\"<p>Dear Kumar Samarjeet,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00480<br>\\n    <strong>Reported By:<\/strong> Shreya Ved<br>\\n    <strong>Date & Time:<\/strong> 26-Nov-2025 11:38:15 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> tedt\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1039?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651400,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:03.913Z\",\"updated_on\":\"2026-03-22T06:30:03.913Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:03.9145", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:03.9145", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:03.9237", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:03.9237", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1482" }
{ "timestamp": "2026-03-22 06:30:03.9237", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918249683426\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00480\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"26-Nov-2025 11:38:15 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tedtLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1039?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:04.0521", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:04.0521", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:04.0521", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:04.0521", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:04.0521", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"794\"}]}" }
{ "timestamp": "2026-03-22 06:30:04.0678", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:04.0678", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:04.0781", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:04.0781", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:04.0781", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:04.0781", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:04.0781", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:04.2070", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00316\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00316<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 30-Oct-2025 11:57:40 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: Hyderabad, Andhra Pradesh<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/794?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651402,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:04.206Z\",\"updated_on\":\"2026-03-22T06:30:04.206Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:04.2070", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:04.2070", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:04.2215", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:04.2215", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 06:30:04.2215", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00316\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:57:40 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: Hyderabad, Andhra Pradesh\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/794?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:04.3635", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:04.3635", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:04.3635", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:04.3635", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:04.3635", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"797\"}]}" }
{ "timestamp": "2026-03-22 06:30:04.3795", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:04.3795", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:04.3900", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:04.3900", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:04.3900", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:04.3900", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:04.3900", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:04.5200", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00319\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00319<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 30-Oct-2025 11:58:37 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> test\\nLocation: Delhi<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/797?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651404,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:04.518Z\",\"updated_on\":\"2026-03-22T06:30:04.518Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:04.5200", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:04.5200", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:04.5389", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:04.5389", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 06:30:04.5389", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00319\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:58:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testLocation: Delhi\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/797?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:04.6709", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:04.6709", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:04.6709", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:04.6709", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:04.6709", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"804\"}]}" }
{ "timestamp": "2026-03-22 06:30:04.6709", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:04.6709", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:04.6709", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:04.6709", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:04.6709", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:04.6709", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:04.6709", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:04.8144", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00326\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00326<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:01:20 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Had a bruise on ear\\nLocation: Hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/804?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651406,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:04.813Z\",\"updated_on\":\"2026-03-22T06:30:04.813Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:04.8144", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:04.8144", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:04.8346", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:04.8346", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 06:30:04.8346", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00326\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:20 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Had a bruise on earLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/804?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:04.9642", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:04.9642", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:04.9642", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:04.9642", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:04.9642", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"812\"}]}" }
{ "timestamp": "2026-03-22 06:30:04.9736", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:04.9736", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:04.9736", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:04.9835", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:04.9835", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:04.9835", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:04.9835", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:05.1081", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00334\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00334<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:05:16 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: T3F10<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/812?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651408,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:05.112Z\",\"updated_on\":\"2026-03-22T06:30:05.112Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:05.1081", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:05.1151", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:05.1315", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:05.1315", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 06:30:05.1315", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00334\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:05:16 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: T3F10\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/812?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:05.2701", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:05.2701", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:05.2701", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:05.2701", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:05.2701", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1305\"}]}" }
{ "timestamp": "2026-03-22 06:30:05.2835", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:05.2835", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:05.2835", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:05.2835", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:05.2835", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:05.2835", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:05.2835", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:05.4185", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00007\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00007<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 06-Jan-2026 09:37:53 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> NA\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1305?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651410,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:05.423Z\",\"updated_on\":\"2026-03-22T06:30:05.423Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:05.4251", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:05.4251", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:05.4401", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:05.4401", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 06:30:05.4401", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00007\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"06-Jan-2026 09:37:53 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1305?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:05.5799", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:05.5799", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:05.5799", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:05.5799", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:05.5799", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1794\"}]}" }
{ "timestamp": "2026-03-22 06:30:05.5977", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:05.5977", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:05.6101", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:05.6101", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:05.6101", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:05.6101", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:05.6101", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:05.7375", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00058\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00058<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 13-Mar-2026 05:52:59 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> gdhj\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1794?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651412,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:05.739Z\",\"updated_on\":\"2026-03-22T06:30:05.739Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:05.7375", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:05.7375", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:05.7495", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:05.7495", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 06:30:05.7495", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00058\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"13-Mar-2026 05:52:59 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"gdhjLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1794?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:05.8786", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:05.8786", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:05.8786", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:05.8786", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:05.8786", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"811\"}]}" }
{ "timestamp": "2026-03-22 06:30:05.8945", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:05.8945", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:05.8945", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:05.9053", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:05.9053", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:05.9053", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:05.9053", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:06.0357", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00333\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00333<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:04:06 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/811?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651414,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:06.034Z\",\"updated_on\":\"2026-03-22T06:30:06.034Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:06.0357", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:06.0357", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:06.0551", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:06.0551", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:06.0551", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00333\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:04:06 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/811?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:06.1862", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:06.1862", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:06.1882", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:06.1882", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:06.1882", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"813\"}]}" }
{ "timestamp": "2026-03-22 06:30:06.1882", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:06.2025", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:06.2025", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:06.2025", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:06.2025", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:06.2025", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:06.2025", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:06.3425", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00335\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00335<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:08:52 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Injury\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/813?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651416,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:06.341Z\",\"updated_on\":\"2026-03-22T06:30:06.341Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:06.3437", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:06.3437", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:06.3620", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:06.3620", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:06.3620", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00335\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:08:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/813?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:06.4960", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:06.4960", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:06.4960", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:06.4960", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:06.4960", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"816\"}]}" }
{ "timestamp": "2026-03-22 06:30:06.5015", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:06.5015", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:06.5015", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:06.5015", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:06.5015", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:06.5015", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:06.5015", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:06.6396", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00338\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00338<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:10:30 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/816?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651418,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:06.639Z\",\"updated_on\":\"2026-03-22T06:30:06.639Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:06.6396", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:06.6420", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:06.6575", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:06.6575", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:06.6575", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00338\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:10:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/816?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:06.7902", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:06.7902", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:06.7902", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:06.7902", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:06.7902", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"831\"}]}" }
{ "timestamp": "2026-03-22 06:30:06.7902", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:06.7902", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:06.8042", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:06.8042", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:06.8042", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:06.8042", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:06.8042", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:06.9342", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00353\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00353<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:43 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/831?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651420,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:06.933Z\",\"updated_on\":\"2026-03-22T06:30:06.933Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:06.9342", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:06.9342", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:06.9497", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:06.9497", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:06.9497", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00353\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:43 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/831?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:07.0791", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:07.0791", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:07.0791", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:07.0791", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:07.0791", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"832\"}]}" }
{ "timestamp": "2026-03-22 06:30:07.0791", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:07.0791", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:07.0978", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:07.0978", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:07.0978", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:07.0978", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:07.0978", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:07.2259", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00354\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00354<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:46 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/832?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651422,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:07.225Z\",\"updated_on\":\"2026-03-22T06:30:07.225Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:07.2259", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:07.2259", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:07.2353", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:07.2353", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:07.2353", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00354\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/832?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:07.3645", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:07.3645", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:07.3645", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:07.3645", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:07.3645", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"833\"}]}" }
{ "timestamp": "2026-03-22 06:30:07.3810", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:07.3810", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:07.3920", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:07.3920", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:07.3920", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:07.3920", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:07.3920", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:07.5209", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00355\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00355<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:49 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/833?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651424,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:07.520Z\",\"updated_on\":\"2026-03-22T06:30:07.520Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:07.5209", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:07.5209", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:07.5380", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:07.5380", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:07.5380", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00355\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/833?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:07.6662", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:07.6662", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:07.6662", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:07.6662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:07.6711", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"834\"}]}" }
{ "timestamp": "2026-03-22 06:30:07.6711", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:07.6711", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:07.6928", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:07.6928", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:07.6928", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:07.6928", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:07.6928", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:07.8187", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00356\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00356<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:52 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/834?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651426,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:07.821Z\",\"updated_on\":\"2026-03-22T06:30:07.821Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:07.8187", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:07.8187", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:07.8341", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:07.8341", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:07.8341", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00356\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/834?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:07.9619", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:07.9619", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:07.9619", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:07.9619", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:07.9619", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"836\"}]}" }
{ "timestamp": "2026-03-22 06:30:07.9619", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:07.9619", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:07.9753", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:07.9753", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:07.9753", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:07.9753", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:07.9753", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:08.1036", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00358\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00358<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:57 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/836?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651428,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:08.102Z\",\"updated_on\":\"2026-03-22T06:30:08.102Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:08.1036", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:08.1036", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:08.1222", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:08.1222", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:08.1222", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00358\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/836?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:08.2489", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:08.2537", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:08.2537", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:08.2537", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:08.2537", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"837\"}]}" }
{ "timestamp": "2026-03-22 06:30:08.2659", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:08.2659", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:08.2659", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:08.2659", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:08.2659", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:08.2659", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:08.2659", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:08.4057", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00359\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00359<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:59 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/837?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651430,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:08.406Z\",\"updated_on\":\"2026-03-22T06:30:08.406Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:08.4057", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:08.4057", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:08.4262", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:08.4262", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:08.4262", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00359\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:59 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/837?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:08.5608", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:08.5608", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:08.5626", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:08.5626", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:08.5626", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"838\"}]}" }
{ "timestamp": "2026-03-22 06:30:08.5626", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:08.5626", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:08.5868", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:08.5868", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:08.5868", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:08.5868", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:08.5868", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:08.7167", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00360\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00360<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:02 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/838?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651432,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:08.715Z\",\"updated_on\":\"2026-03-22T06:30:08.715Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:08.7167", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:08.7185", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:08.7344", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:08.7344", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:08.7344", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00360\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:02 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/838?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:08.8648", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:08.8648", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:08.8648", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:08.8648", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:08.8648", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"839\"}]}" }
{ "timestamp": "2026-03-22 06:30:08.8796", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:08.8796", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:08.8941", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:08.8941", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:08.8941", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:08.8941", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:08.8941", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:09.0147", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00361\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00361<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:05 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/839?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651434,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:09.022Z\",\"updated_on\":\"2026-03-22T06:30:09.022Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:09.0147", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:09.0147", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:09.0319", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:09.0319", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:09.0319", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00361\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:05 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/839?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:09.1607", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:09.1607", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:09.1607", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:09.1607", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:09.1607", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"840\"}]}" }
{ "timestamp": "2026-03-22 06:30:09.1716", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:09.1716", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:09.1716", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:09.1716", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:09.1716", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:09.1716", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:09.1716", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:09.3116", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00362\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00362<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:08 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/840?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651436,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:09.310Z\",\"updated_on\":\"2026-03-22T06:30:09.310Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:09.3116", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:09.3116", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:09.3303", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:09.3303", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:09.3303", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00362\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:08 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/840?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:09.4595", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:09.4595", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:09.4595", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:09.4595", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:09.4595", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"841\"}]}" }
{ "timestamp": "2026-03-22 06:30:09.4801", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:09.4801", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:09.4909", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:09.4909", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:09.4909", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:09.4909", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:09.4909", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:09.6170", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00363\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00363<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:11 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/841?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651438,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:09.619Z\",\"updated_on\":\"2026-03-22T06:30:09.619Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:09.6170", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:09.6170", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:09.6405", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:09.6405", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:09.6405", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00363\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:11 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/841?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:09.7875", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:09.7875", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:09.7875", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:09.7875", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:09.7875", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"842\"}]}" }
{ "timestamp": "2026-03-22 06:30:09.8011", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:09.8011", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:09.8119", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:09.8119", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:09.8119", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:09.8119", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:09.8119", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:09.9447", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00364\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00364<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:14 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/842?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651440,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:09.943Z\",\"updated_on\":\"2026-03-22T06:30:09.943Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:09.9447", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:09.9447", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:09.9641", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:09.9641", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:09.9641", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00364\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/842?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:10.1150", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:10.1150", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:10.1150", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:10.1150", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:10.1150", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"857\"}]}" }
{ "timestamp": "2026-03-22 06:30:10.1150", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:10.1150", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:10.1321", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:10.1321", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:10.1321", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:10.1321", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:10.1321", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:10.2611", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00376\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00376<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 06:01:58 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> hc\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/857?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651442,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:10.261Z\",\"updated_on\":\"2026-03-22T06:30:10.261Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:10.2611", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:10.2611", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:10.2826", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:10.2826", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:10.2826", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00376\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:01:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/857?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:10.4090", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:10.4090", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:10.4090", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:10.4090", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:10.4090", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"858\"}]}" }
{ "timestamp": "2026-03-22 06:30:10.4090", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:10.4090", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:10.4277", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:10.4277", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:10.4277", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:10.4277", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:10.4277", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:10.5572", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00377\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00377<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 06:24:41 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> hc\\nLocation: Updated Health record <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/858?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651444,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:10.556Z\",\"updated_on\":\"2026-03-22T06:30:10.556Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:10.5572", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:10.5572", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:10.5730", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:10.5730", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:10.5730", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00377\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:24:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/858?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:10.7090", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:10.7090", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:10.7090", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:10.7090", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:10.7090", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"861\"}]}" }
{ "timestamp": "2026-03-22 06:30:10.7090", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:10.7090", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:10.7231", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:10.7231", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:10.7231", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:10.7231", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:10.7231", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:10.8519", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00380\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00380<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 09:19:01 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> hc\\nLocation: Updated Health record - 3<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/861?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651446,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:10.851Z\",\"updated_on\":\"2026-03-22T06:30:10.851Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:10.8519", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:10.8519", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:10.8607", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:10.8607", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:10.8607", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00380\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 09:19:01 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record - 3\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/861?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:10.9889", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:10.9889", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:10.9889", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:10.9889", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:10.9889", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"865\"}]}" }
{ "timestamp": "2026-03-22 06:30:10.9889", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:10.9889", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:11.0067", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:11.0067", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:11.0067", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:11.0067", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:11.0067", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:11.1355", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00384\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00384<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 11:05:50 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> bbbbbbbbbbbbbbbbbbbbbbbbbb\\nLocation: hyd<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/865?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651448,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:11.135Z\",\"updated_on\":\"2026-03-22T06:30:11.135Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:11.1355", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:11.1355", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:11.1505", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:11.1505", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:11.1505", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00384\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:05:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bbbbbbbbbbbbbbbbbbbbbbbbbbLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/865?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:11.2788", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:11.2788", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:11.2788", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:11.2788", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:11.2788", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"977\"}]}" }
{ "timestamp": "2026-03-22 06:30:11.2836", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:11.2836", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:11.2836", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:11.2836", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:11.2836", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:11.2836", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:11.2836", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:11.4220", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00449\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00449<br>\\n    <strong>Reported By:<\/strong> Shreya Ved<br>\\n    <strong>Date & Time:<\/strong> 15-Nov-2025 04:43:44 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> internal bleeding\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/977?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651450,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:11.421Z\",\"updated_on\":\"2026-03-22T06:30:11.421Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:11.4220", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:11.4220", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:11.4220", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:11.4220", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:11.4220", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00449\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"15-Nov-2025 04:43:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"internal bleedingLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/977?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:11.5587", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:11.5587", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:11.5587", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:11.5587", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:11.5587", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1295\"}]}" }
{ "timestamp": "2026-03-22 06:30:11.5647", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:11.5647", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:11.5647", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:11.5647", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:11.5647", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:11.5647", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:11.5647", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:11.7023", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00004\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00004<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 05-Jan-2026 01:23:41 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> NA\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1295?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651452,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:11.702Z\",\"updated_on\":\"2026-03-22T06:30:11.702Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:11.7023", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:11.7023", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:11.7023", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:11.7023", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:11.7023", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00004\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:23:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1295?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:11.8396", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:11.8396", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:11.8396", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:11.8396", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:11.8396", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1296\"}]}" }
{ "timestamp": "2026-03-22 06:30:11.8444", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:11.8444", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:11.8764", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:11.8764", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:11.8764", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:11.8764", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:11.8764", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:12.0058", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00005\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00005<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 05-Jan-2026 01:28:00 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Critical\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1296?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651454,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:12.005Z\",\"updated_on\":\"2026-03-22T06:30:12.005Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:12.0058", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:12.0058", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:12.0058", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:12.0058", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 06:30:12.0058", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00005\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:28:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CriticalLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1296?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:12.1424", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:12.1424", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:12.1424", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:12.1424", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:12.1424", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"805\"}]}" }
{ "timestamp": "2026-03-22 06:30:12.1424", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:12.1424", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:12.1673", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:12.1673", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:12.1673", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:12.1673", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:12.1673", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:12.2955", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00327\",\"text\":null,\"html\":\"<p>Dear DebrajTestUser6 Testt,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00327<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:01:31 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/805?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651456,\"created_on\":\"2026-03-22T06:30:12.295Z\",\"updated_on\":\"2026-03-22T06:30:12.295Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:12.2955", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:12.2981", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:12.2981", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:12.2981", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" }
{ "timestamp": "2026-03-22 06:30:12.2981", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00327\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:31 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/805?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:12.4368", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:12.4368", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:12.4368", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:12.4368", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:12.4368", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"806\"}]}" }
{ "timestamp": "2026-03-22 06:30:12.4368", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:12.4368", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:12.4594", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:12.4594", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:12.4594", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:12.4594", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:12.4594", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:12.5881", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00328\",\"text\":null,\"html\":\"<p>Dear DebrajTestUser6 Testt,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00328<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:02:00 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/806?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651458,\"created_on\":\"2026-03-22T06:30:12.587Z\",\"updated_on\":\"2026-03-22T06:30:12.587Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:12.5881", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:12.5881", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:12.6073", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:12.6073", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" }
{ "timestamp": "2026-03-22 06:30:12.6073", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00328\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:02:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/806?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:12.7357", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:12.7357", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:12.7357", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:12.7357", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:12.7357", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"809\"}]}" }
{ "timestamp": "2026-03-22 06:30:12.7357", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:12.7357", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:12.7569", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:12.7569", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:12.7569", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:12.7569", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:12.7569", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:12.8802", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00331\",\"text\":null,\"html\":\"<p>Dear DebrajTestUser6 Testt,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00331<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:03:34 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/809?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651460,\"created_on\":\"2026-03-22T06:30:12.885Z\",\"updated_on\":\"2026-03-22T06:30:12.885Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:12.8802", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:12.8802", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:12.9053", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:12.9053", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" }
{ "timestamp": "2026-03-22 06:30:12.9053", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00331\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:03:34 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/809?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:13.0339", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:13.0339", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:13.0339", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:13.0339", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:13.0339", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"814\"}]}" }
{ "timestamp": "2026-03-22 06:30:13.0339", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:13.0339", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:13.0477", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:13.0477", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:13.0477", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:13.0477", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:13.0477", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:13.1731", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00336\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00336<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:09:44 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/814?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651462,\"created_on\":\"2026-03-22T06:30:13.175Z\",\"updated_on\":\"2026-03-22T06:30:13.175Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:13.1731", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:13.1731", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:13.1955", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:13.1955", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:13.1955", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00336\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/814?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:13.3248", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:13.3248", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:13.3248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:13.3248", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:13.3289", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"815\"}]}" }
{ "timestamp": "2026-03-22 06:30:13.3289", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:13.3289", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:13.3489", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:13.3489", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:13.3489", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:13.3489", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:13.3489", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:13.4789", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00337\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00337<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:09:58 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/815?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651464,\"created_on\":\"2026-03-22T06:30:13.477Z\",\"updated_on\":\"2026-03-22T06:30:13.477Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:13.4789", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:13.4789", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:13.4965", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:13.4965", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:13.4965", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00337\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:58 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/815?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:13.6253", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:13.6253", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:13.6253", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:13.6253", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:13.6253", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"817\"}]}" }
{ "timestamp": "2026-03-22 06:30:13.6253", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:13.6253", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:13.6486", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:13.6486", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:13.6486", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:13.6486", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:13.6486", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:13.7787", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00339\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00339<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:14 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/817?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651466,\"created_on\":\"2026-03-22T06:30:13.777Z\",\"updated_on\":\"2026-03-22T06:30:13.777Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:13.7787", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:13.7787", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:13.7877", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:13.7877", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:13.7877", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00339\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/817?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:13.9160", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:13.9160", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:13.9160", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:13.9160", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:13.9160", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"818\"}]}" }
{ "timestamp": "2026-03-22 06:30:13.9328", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:13.9328", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:13.9439", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:13.9439", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:13.9439", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:13.9439", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:13.9439", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:14.0883", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00340\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00340<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:17 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/818?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651468,\"created_on\":\"2026-03-22T06:30:14.087Z\",\"updated_on\":\"2026-03-22T06:30:14.087Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:14.0883", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:14.0883", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:14.1056", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:14.1056", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:14.1056", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00340\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:17 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/818?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:14.2343", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:14.2343", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:14.2343", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:14.2343", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:14.2343", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"819\"}]}" }
{ "timestamp": "2026-03-22 06:30:14.2343", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:14.2343", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:14.2496", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:14.2496", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:14.2496", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:14.2496", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:14.2496", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:14.3857", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00341\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00341<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:19 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/819?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651470,\"created_on\":\"2026-03-22T06:30:14.388Z\",\"updated_on\":\"2026-03-22T06:30:14.388Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:14.3902", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:14.3902", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:14.4072", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:14.4072", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:14.4072", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00341\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:19 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/819?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:14.5383", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:14.5383", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:14.5383", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:14.5383", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:14.5383", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"820\"}]}" }
{ "timestamp": "2026-03-22 06:30:14.5383", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:14.5383", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:14.5534", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:14.5534", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:14.5534", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:14.5534", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:14.5534", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:14.6859", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00342\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00342<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:22 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/820?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651472,\"created_on\":\"2026-03-22T06:30:14.685Z\",\"updated_on\":\"2026-03-22T06:30:14.685Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:14.6875", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:14.6875", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:14.7029", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:14.7029", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:14.7029", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00342\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:22 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/820?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:14.8333", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:14.8333", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:14.8333", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:14.8333", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:14.8333", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"821\"}]}" }
{ "timestamp": "2026-03-22 06:30:14.8432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:14.8432", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:14.8432", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:14.8432", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:14.8432", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:14.8432", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:14.8432", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:14.9861", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00343\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00343<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:25 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/821?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651474,\"created_on\":\"2026-03-22T06:30:14.986Z\",\"updated_on\":\"2026-03-22T06:30:14.986Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:14.9861", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:14.9861", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:15.0020", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:15.0020", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:15.0020", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00343\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:25 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/821?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:15.1365", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:15.1365", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:15.1365", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:15.1404", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:15.1404", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"822\"}]}" }
{ "timestamp": "2026-03-22 06:30:15.1404", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:15.1404", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:15.1618", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:15.1618", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:15.1618", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:15.1618", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:15.1618", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:15.2905", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00344\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00344<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:27 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/822?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651476,\"created_on\":\"2026-03-22T06:30:15.289Z\",\"updated_on\":\"2026-03-22T06:30:15.289Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:15.2905", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:15.2905", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:15.3076", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:15.3076", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:15.3076", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00344\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:27 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/822?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:15.4366", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:15.4366", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:15.4366", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:15.4366", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:15.4366", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"823\"}]}" }
{ "timestamp": "2026-03-22 06:30:15.4531", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:15.4531", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:15.4531", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:15.4531", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:15.4531", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:15.4531", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:15.4531", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:15.5927", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00345\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00345<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:30 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/823?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651478,\"created_on\":\"2026-03-22T06:30:15.591Z\",\"updated_on\":\"2026-03-22T06:30:15.591Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:15.5927", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:15.5927", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:15.5927", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:15.5927", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:15.5927", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00345\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/823?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:15.7327", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:15.7327", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:15.7349", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:15.7349", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:15.7349", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"824\"}]}" }
{ "timestamp": "2026-03-22 06:30:15.7349", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:15.7349", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:15.7585", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:15.7585", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:15.7585", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:15.7585", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:15.7585", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:15.8879", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00346\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00346<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:33 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/824?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651480,\"created_on\":\"2026-03-22T06:30:15.886Z\",\"updated_on\":\"2026-03-22T06:30:15.886Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:15.8879", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:15.8879", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:15.9067", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:15.9067", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:15.9067", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00346\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:33 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/824?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:16.0352", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:16.0352", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:16.0352", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:16.0352", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:16.0352", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"825\"}]}" }
{ "timestamp": "2026-03-22 06:30:16.0483", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:16.0483", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:16.0483", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:16.0483", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:16.0483", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:16.0483", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:16.0483", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:16.1848", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00347\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00347<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:36 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/825?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651482,\"created_on\":\"2026-03-22T06:30:16.183Z\",\"updated_on\":\"2026-03-22T06:30:16.183Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:16.1848", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:16.1848", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:16.2007", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:16.2007", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:16.2007", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00347\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:36 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/825?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:16.3273", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:16.3273", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:16.3273", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:16.3273", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:16.3273", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"826\"}]}" }
{ "timestamp": "2026-03-22 06:30:16.3273", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:16.3273", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:16.3435", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:16.3435", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:16.3435", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:16.3435", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:16.3435", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:16.4723", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00348\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00348<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:38 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/826?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651484,\"created_on\":\"2026-03-22T06:30:16.471Z\",\"updated_on\":\"2026-03-22T06:30:16.471Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:16.4723", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:16.4723", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:16.4985", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:16.4990", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:16.4990", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00348\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:38 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/826?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:16.6246", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:16.6246", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:16.6246", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:16.6246", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:16.6246", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"828\"}]}" }
{ "timestamp": "2026-03-22 06:30:16.6432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:16.6432", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:16.6432", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:16.6432", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:16.6432", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:16.6432", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:16.6432", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:16.7875", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00350\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00350<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:44 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/828?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651486,\"created_on\":\"2026-03-22T06:30:16.786Z\",\"updated_on\":\"2026-03-22T06:30:16.786Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:16.7875", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:16.7875", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:16.8080", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:16.8080", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:16.8080", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00350\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/828?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:16.9316", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:16.9316", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:16.9379", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:16.9379", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:16.9379", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"829\"}]}" }
{ "timestamp": "2026-03-22 06:30:16.9379", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:16.9379", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:16.9606", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:16.9606", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:16.9606", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:16.9606", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:16.9606", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:17.0887", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00351\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00351<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:46 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/829?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651488,\"created_on\":\"2026-03-22T06:30:17.088Z\",\"updated_on\":\"2026-03-22T06:30:17.088Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:17.0887", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:17.0887", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:17.0990", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.0990", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:17.0990", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00351\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/829?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:17.2285", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:17.2350", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.2350", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.2350", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.2350", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"830\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.2350", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.2350", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:17.2577", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.2577", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:17.2577", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:17.2577", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:17.2577", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:17.3863", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00352\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00352<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:49 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/830?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651490,\"created_on\":\"2026-03-22T06:30:17.385Z\",\"updated_on\":\"2026-03-22T06:30:17.385Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:17.3899", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:17.3899", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:17.4075", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.4075", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:17.4075", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00352\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/830?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:17.5353", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:17.5353", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.5353", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.5353", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.5353", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"866\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.5523", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.5523", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:17.5695", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.5695", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:17.5695", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:17.5695", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:17.5695", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:17.6964", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00385\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00385<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 11:10:43 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> bjj\\nLocation: hyd<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/866?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651492,\"created_on\":\"2026-03-22T06:30:17.698Z\",\"updated_on\":\"2026-03-22T06:30:17.698Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:17.6964", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:17.6964", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:17.7136", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.7136", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 06:30:17.7136", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00385\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:10:43 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bjjLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/866?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:17.8434", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:17.8434", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.8434", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.8434", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.8434", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"795\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.8604", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.8604", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:17.8604", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.8604", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.8604", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.8604", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.8604", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"796\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.8747", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.8747", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:17.8747", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.8747", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.8747", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.8747", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.8747", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"798\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.8747", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.8747", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:17.8964", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.8964", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.8964", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.8964", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.8964", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"799\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.8964", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.8964", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:17.9086", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.9086", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.9086", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9086", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9086", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"800\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.9086", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.9086", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:17.9207", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.9207", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.9207", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9207", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9207", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"801\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.9207", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.9207", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:17.9207", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.9207", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.9207", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9207", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9207", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"802\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.9378", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.9378", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:17.9378", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.9378", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.9378", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9378", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9378", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"803\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.9378", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.9378", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:17.9585", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.9585", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.9585", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9585", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9585", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"807\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.9585", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.9585", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:17.9705", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.9705", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.9705", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9705", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9705", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"789\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.9705", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.9705", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:17.9705", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.9705", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.9705", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9705", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9832", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"791\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.9832", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.9832", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:17.9832", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.9832", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.9832", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9832", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9832", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"793\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.9996", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.9996", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:17.9996", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:17.9996", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:17.9996", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9996", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:17.9996", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"808\"}]}" }
{ "timestamp": "2026-03-22 06:30:17.9996", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:17.9996", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:18.0194", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:18.0194", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:18.0194", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:18.0194", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:18.0194", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"810\"}]}" }
{ "timestamp": "2026-03-22 06:30:18.0194", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:18.0194", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:18.0319", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:18.0319", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:18.0319", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:18.0319", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:18.0319", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"864\"}]}" }
{ "timestamp": "2026-03-22 06:30:18.0319", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:18.0319", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:18.0319", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:18.0319", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:18.0319", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:18.0319", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:18.0319", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2629\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"863\"}]}" }
{ "timestamp": "2026-03-22 06:30:18.0493", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:18.0493", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:18.0493", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:18.0493", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:18.0493", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:18.0493", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:18.0493", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:18.1859", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"manoharsai566@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00382\",\"text\":null,\"html\":\"<p>Dear Manohar P,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00382<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 10:37:37 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> tff\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/863?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651494,\"created_on\":\"2026-03-22T06:30:18.185Z\",\"updated_on\":\"2026-03-22T06:30:18.185Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:18.1859", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:18.1859", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:18.1950", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:18.1950", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2629" }
{ "timestamp": "2026-03-22 06:30:18.1950", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919110581198\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Manohar P\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00382\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 10:37:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tffLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/863?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:18.3205", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:18.3205", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:18.3205", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:18.3205", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:18.3205", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1077\"}]}" }
{ "timestamp": "2026-03-22 06:30:18.3383", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:18.3383", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:18.3495", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:18.3495", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:18.3495", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:18.3495", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:18.3495", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:18.4784", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00489\",\"text\":null,\"html\":\"<p>Dear Shreya Ved,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00489<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 03-Dec-2025 01:31:50 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> none\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1077?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651496,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:18.477Z\",\"updated_on\":\"2026-03-22T06:30:18.477Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:18.4784", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:18.4784", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:18.4936", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:18.4936", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" }
{ "timestamp": "2026-03-22 06:30:18.4936", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00489\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"03-Dec-2025 01:31:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"noneLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1077?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:18.6296", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:18.6296", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:18.6296", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:18.6296", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:18.6296", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1297\"}]}" }
{ "timestamp": "2026-03-22 06:30:18.6421", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:18.6421", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:18.6421", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:18.6421", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:18.6421", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:18.6421", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:18.6421", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:18.7827", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00006\",\"text\":null,\"html\":\"<p>Dear Shreya Ved,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00006<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 05-Jan-2026 02:58:58 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> CRITICAL PAIN\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1297?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651498,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:18.781Z\",\"updated_on\":\"2026-03-22T06:30:18.781Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:18.7827", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:18.7827", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:18.8007", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:18.8007", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" }
{ "timestamp": "2026-03-22 06:30:18.8007", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00006\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 02:58:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CRITICAL PAINLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1297?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:18.9292", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:18.9292", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:18.9292", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:18.9292", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:18.9292", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1807\"}]}" }
{ "timestamp": "2026-03-22 06:30:18.9292", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:18.9292", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:18.9461", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:18.9461", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:18.9461", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:18.9461", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:18.9461", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:19.0750", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00065\",\"text\":null,\"html\":\"<p>Dear Shreya Ved,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00065<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 18-Mar-2026 07:03:08 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Detailed description\\nLocation: hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1807?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651500,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:19.073Z\",\"updated_on\":\"2026-03-22T06:30:19.073Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:19.0750", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:19.0750", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:19.0945", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:19.0945", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" }
{ "timestamp": "2026-03-22 06:30:19.0945", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00065\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"18-Mar-2026 07:03:08 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Detailed descriptionLocation: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1807?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:19.2235", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:19.2235", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:19.2235", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:19.2235", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:19.2235", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1388\"}]}" }
{ "timestamp": "2026-03-22 06:30:19.2374", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:19.2374", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:19.2374", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:19.2374", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:19.2490", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:19.2490", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:19.2490", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:19.3782", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00011\",\"text\":null,\"html\":\"<p>Dear gopi krishna krishna,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00011<br>\\n    <strong>Reported By:<\/strong> Shreya Ved<br>\\n    <strong>Date & Time:<\/strong> 09-Jan-2026 05:20:23 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Detailed description\\nLocation: hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1388?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651502,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:19.377Z\",\"updated_on\":\"2026-03-22T06:30:19.377Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:19.3782", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:19.3782", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:19.3984", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:19.3984", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" }
{ "timestamp": "2026-03-22 06:30:19.3984", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"gopi krishna krishna\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00011\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 05:20:23 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Detailed descriptionLocation: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1388?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:19.5254", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:19.5254", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:19.5254", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:19.5254", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:19.5314", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1395\"}]}" }
{ "timestamp": "2026-03-22 06:30:19.5314", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:19.5314", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:19.5559", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:19.5559", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:19.5559", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:19.5559", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:19.5559", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:19.6831", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00012\",\"text\":null,\"html\":\"<p>Dear gopi krishna krishna,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00012<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 09-Jan-2026 06:41:12 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> det\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1395?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651504,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:19.683Z\",\"updated_on\":\"2026-03-22T06:30:19.683Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:19.6831", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:19.6874", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:19.7032", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:19.7032", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" }
{ "timestamp": "2026-03-22 06:30:19.7032", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"gopi krishna krishna\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00012\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 06:41:12 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"detLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1395?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:19.8324", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:19.8324", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:19.8324", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:19.8324", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:19.8324", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1404\"}]}" }
{ "timestamp": "2026-03-22 06:30:19.8467", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:19.8467", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:19.8600", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:19.8600", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:19.8600", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:19.8600", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:19.8600", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:19.9868", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00014\",\"text\":null,\"html\":\"<p>Dear gopi krishna krishna,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00014<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 12-Jan-2026 01:25:44 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Injury\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1404?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651506,\"delivery_status\":1,\"created_on\":\"2026-03-22T06:30:19.988Z\",\"updated_on\":\"2026-03-22T06:30:19.988Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:19.9868", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:19.9868", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:20.0000", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:20.0000", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" }
{ "timestamp": "2026-03-22 06:30:20.0000", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"gopi krishna krishna\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00014\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"12-Jan-2026 01:25:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1404?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:20.1266", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:20.1266", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:20.1266", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:20.1266", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:20.1266", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2881\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1451\"}]}" }
{ "timestamp": "2026-03-22 06:30:20.1411", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:20.1411", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:20.1411", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:20.1411", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 06:30:20.1411", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 06:30:20.1411", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 06:30:20.1411", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 06:30:20.2803", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"shreya.v@smosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00024\",\"text\":null,\"html\":\"<p>Dear Kushwanth Immidisetty,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00024<br>\\n    <strong>Reported By:<\/strong> Shreya Ved<br>\\n    <strong>Date & Time:<\/strong> 20-Jan-2026 06:48:51 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> 1\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1451?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651508,\"created_on\":\"2026-03-22T06:30:20.279Z\",\"updated_on\":\"2026-03-22T06:30:20.279Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 06:30:20.2803", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 06:30:20.2803", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 06:30:20.3020", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:20.3020", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2881" }
{ "timestamp": "2026-03-22 06:30:20.3020", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917075027960\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kushwanth Immidisetty\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00024\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"20-Jan-2026 06:48:51 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"1Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1451?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 06:30:20.4310", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 06:30:20.4310", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:20.4310", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:20.4310", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:20.4310", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1198\"}]}" }
{ "timestamp": "2026-03-22 06:30:20.4430", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:20.4430", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:20.4538", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:20.4538", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:20.4538", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:20.4538", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:20.4538", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1212\"}]}" }
{ "timestamp": "2026-03-22 06:30:20.4538", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:20.4538", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:20.4538", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:20.4538", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:20.4538", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:20.4538", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:20.4538", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2934\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1419\"}]}" }
{ "timestamp": "2026-03-22 06:30:20.4697", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:20.4697", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:20.4697", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:20.4697", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:20.4697", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:20.4697", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:30:20.4697", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2982\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1540\"}]}" }
{ "timestamp": "2026-03-22 06:30:20.4697", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 06:30:20.4697", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 06:30:20.4905", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 06:30:20.4905", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 06:30:20.4905", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:31:04.1534", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:31:04.1534", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:31:04.1606", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:31:04.1606", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:34:04.1575", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:34:04.1575", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:34:04.1663", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:34:04.1663", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:37:04.1930", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:37:04.1930", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:37:04.2017", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:37:04.2017", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:40:04.1589", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:40:04.1589", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:40:04.1663", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:40:04.1663", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:43:04.1218", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:43:04.1218", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:43:04.1281", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:43:04.1281", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:46:04.1296", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:46:04.1296", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:46:04.1296", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:46:04.1296", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:46:15.8568", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-03-22 06:46:15.8739", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-03-22 06:46:20.1224", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-03-22 06:46:20.1375", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-03-22 06:46:20.3720", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-03-22 06:46:20.3905", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-03-22 06:49:04.1891", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:49:04.1891", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:49:04.4348", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:49:04.4348", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:52:04.1768", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:52:04.1768", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:52:04.1784", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:52:04.1784", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:55:04.1668", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:55:04.1668", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:55:04.1757", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:55:04.1757", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 06:58:04.1514", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 06:58:04.1514", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 06:58:04.1592", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 06:58:04.1592", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:01:04.1583", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:01:04.1583", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:01:04.1583", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:01:04.1583", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:04:04.1197", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:04:04.1197", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:04:04.1197", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:04:04.1197", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:07:04.1953", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:07:04.1953", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:07:04.1953", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:07:04.1953", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:10:04.1624", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:10:04.1624", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:10:04.1624", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:10:04.1624", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:13:04.1644", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:13:04.1644", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:13:04.1719", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:13:04.1719", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:16:04.1366", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:16:04.1366", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:16:04.1372", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:16:04.1372", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:19:04.1563", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:19:04.1563", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:19:04.1652", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:19:04.1652", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:22:04.1612", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:22:04.1612", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:22:04.1617", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:22:04.1617", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:25:04.1488", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:25:04.1488", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:25:04.1488", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:25:04.1488", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:28:04.1202", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:28:04.1202", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:28:04.1264", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:28:04.1264", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:31:04.1328", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:31:04.1328", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:31:04.1423", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:31:04.1423", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:34:04.1528", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:34:04.1528", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:34:04.1528", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:34:04.1528", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:37:04.1899", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:37:04.1899", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:37:04.1958", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:37:04.1958", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:39:49.1246", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:39:49.1246", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:39:49.1314", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:39:49.1314", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:39:49.1314", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" }
{ "timestamp": "2026-03-22 07:39:49.1434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" }
{ "timestamp": "2026-03-22 07:39:49.1918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:39:49.1918", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:39:49.1918", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:39:49.1918", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:39:49.1918", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:39:49.4560", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00149\\n    <br \/>\\n    <b>Description:<\/b> 4\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651519,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:39:49.451Z\",\"updated_on\":\"2026-03-22T07:39:49.451Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:39:49.4560", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:39:49.4560", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:39:49.4560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:39:49.4871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:39:49.4871", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:39:49.6255", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:39:49.6255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:39:49.6255", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:39:49.6255", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:39:49.6255", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:39:49.6301", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:39:49.6446", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:39:49.6446", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:39:49.6446", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" }
{ "timestamp": "2026-03-22 07:39:49.6446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" }
{ "timestamp": "2026-03-22 07:39:49.6446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:39:49.6446", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:39:49.6446", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:39:49.6446", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:39:49.6446", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:39:49.7850", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00154\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651521,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:39:49.784Z\",\"updated_on\":\"2026-03-22T07:39:49.784Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:39:49.7850", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:39:49.7850", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:39:49.7850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:39:49.7850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:39:49.7850", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:39:49.9235", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:39:49.9244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:39:49.9244", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:39:49.9244", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:39:49.9244", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:39:49.9244", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:39:49.9244", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:39:49.9244", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:39:49.9244", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" }
{ "timestamp": "2026-03-22 07:39:49.9244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" }
{ "timestamp": "2026-03-22 07:39:49.9497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:39:49.9497", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:39:49.9497", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:39:49.9497", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:39:49.9497", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:39:50.0795", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00164\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651523,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:39:50.079Z\",\"updated_on\":\"2026-03-22T07:39:50.079Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:39:50.0809", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:39:50.0809", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:39:50.0809", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:39:50.0809", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:39:50.0809", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:39:50.2256", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:39:50.2256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:39:50.2256", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:39:50.2256", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:39:50.2256", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:39:50.2256", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:39:50.2256", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:39:50.2256", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:39:50.2256", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" }
{ "timestamp": "2026-03-22 07:39:50.2256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" }
{ "timestamp": "2026-03-22 07:39:50.2443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:39:50.2443", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:39:50.2443", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:39:50.2443", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:39:50.2443", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:39:50.3712", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00166\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651525,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:39:50.371Z\",\"updated_on\":\"2026-03-22T07:39:50.371Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:39:50.3712", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:39:50.3712", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:39:50.3712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:39:50.3908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:39:50.3908", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:39:50.5192", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:39:50.5192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:39:50.5192", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:39:50.5192", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:39:50.5192", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:39:50.5192", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:39:50.5192", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:39:50.5192", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:39:50.5192", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" }
{ "timestamp": "2026-03-22 07:39:50.5192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" }
{ "timestamp": "2026-03-22 07:39:50.5383", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:39:50.5383", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:39:50.5383", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:39:50.5383", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:39:50.5383", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:39:50.6680", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00175\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> safety person\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651527,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:39:50.667Z\",\"updated_on\":\"2026-03-22T07:39:50.667Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:39:50.6680", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:39:50.6680", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:39:50.6680", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:39:50.6866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:39:50.6866", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:39:50.8215", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:39:50.8215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:39:50.8215", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:39:50.8215", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:40:04.1478", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:40:04.1478", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:40:04.1478", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:40:04.1478", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:43:04.1051", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:43:04.1051", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:43:04.1136", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:43:04.1136", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:46:04.1124", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:46:04.1124", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:46:04.1124", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:46:04.1124", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:49:04.1449", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:49:04.1449", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:49:04.1579", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:49:04.1579", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:52:04.1488", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:52:04.1488", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:52:04.1488", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:52:04.1488", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:49.1650", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:49.1650", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:49.1650", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:49.1650", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:49.1650", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" }
{ "timestamp": "2026-03-22 07:54:49.1650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" }
{ "timestamp": "2026-03-22 07:54:49.1853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:54:49.1853", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:49.1853", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:49.1853", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:49.1853", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:49.3693", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00063\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651529,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:49.371Z\",\"updated_on\":\"2026-03-22T07:54:49.371Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:49.3693", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:49.3693", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:49.3693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:54:49.3845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:54:49.3845", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:49.5190", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:49.5190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:54:49.5190", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:49.5190", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:49.5190", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:49.5190", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:49.5190", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:49.5190", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:49.5190", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" }
{ "timestamp": "2026-03-22 07:54:49.5190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" }
{ "timestamp": "2026-03-22 07:54:49.5382", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 07:54:49.5382", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:49.5382", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:49.5382", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:49.5382", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:49.6809", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00177\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651531,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:49.679Z\",\"updated_on\":\"2026-03-22T07:54:49.679Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:49.6809", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:49.6809", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:49.6809", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 07:54:49.6993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 07:54:49.6993", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:49.8284", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:49.8284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 07:54:49.8284", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:49.8310", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:49.8310", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:49.8310", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:49.8310", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:49.8310", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:49.8310", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" }
{ "timestamp": "2026-03-22 07:54:49.8310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" }
{ "timestamp": "2026-03-22 07:54:49.8519", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:54:49.8519", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:49.8519", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:49.8519", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:49.8519", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:49.9811", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00052\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651533,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:49.979Z\",\"updated_on\":\"2026-03-22T07:54:49.979Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:49.9811", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:49.9811", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:49.9811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:54:50.0004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:54:50.0004", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:50.1293", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:50.1293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:54:50.1293", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:50.1293", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:50.1293", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:50.1293", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:50.1293", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:50.1293", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:50.1293", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" }
{ "timestamp": "2026-03-22 07:54:50.1293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" }
{ "timestamp": "2026-03-22 07:54:50.1431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 07:54:50.1431", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:50.1431", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:50.1431", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:50.1431", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:50.2719", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00178\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651535,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:50.270Z\",\"updated_on\":\"2026-03-22T07:54:50.270Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:50.2719", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:50.2719", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:50.2719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 07:54:50.2916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 07:54:50.2916", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:50.4212", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:50.4212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 07:54:50.4212", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:50.4212", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:50.4258", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:50.4258", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:50.4258", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:50.4258", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:50.4258", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" }
{ "timestamp": "2026-03-22 07:54:50.4258", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" }
{ "timestamp": "2026-03-22 07:54:50.4436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:54:50.4436", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:50.4436", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:50.4436", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:50.4436", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:50.5743", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00179\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651537,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:50.572Z\",\"updated_on\":\"2026-03-22T07:54:50.572Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:50.5743", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:50.5743", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:50.5743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:54:50.5911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:54:50.5911", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:50.7207", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:50.7207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:54:50.7207", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:50.7207", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:50.7207", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:50.7207", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:50.7207", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:50.7207", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:50.7207", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" }
{ "timestamp": "2026-03-22 07:54:50.7207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" }
{ "timestamp": "2026-03-22 07:54:50.7463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:54:50.7463", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:50.7463", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:50.7463", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:50.7463", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:50.8765", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00180\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651539,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:50.875Z\",\"updated_on\":\"2026-03-22T07:54:50.875Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:50.8765", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:50.8765", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:50.8771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:54:50.8771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:54:50.8771", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:51.0135", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:51.0135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:54:51.0135", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:51.0135", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:51.0179", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:51.0179", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:51.0179", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:51.0179", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:51.0179", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" }
{ "timestamp": "2026-03-22 07:54:51.0179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" }
{ "timestamp": "2026-03-22 07:54:51.0397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:54:51.0397", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:51.0397", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:51.0397", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:51.0397", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:51.1727", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00183\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651541,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:51.170Z\",\"updated_on\":\"2026-03-22T07:54:51.170Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:51.1727", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:51.1727", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:51.1727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:54:51.1830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:54:51.1830", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:51.3123", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:51.3123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:54:51.3123", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:51.3123", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:51.3123", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:51.3123", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:51.3249", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:51.3249", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:51.3249", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" }
{ "timestamp": "2026-03-22 07:54:51.3249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" }
{ "timestamp": "2026-03-22 07:54:51.3357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:54:51.3357", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:51.3357", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:51.3357", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:51.3357", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:51.4657", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00184\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651543,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:51.465Z\",\"updated_on\":\"2026-03-22T07:54:51.465Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:51.4657", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:51.4657", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:51.4657", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:54:51.4861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:54:51.4866", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:51.6155", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:51.6155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:54:51.6155", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:51.6155", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:51.6155", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:51.6155", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:51.6155", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:51.6155", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:51.6155", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" }
{ "timestamp": "2026-03-22 07:54:51.6155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" }
{ "timestamp": "2026-03-22 07:54:51.6339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:54:51.6339", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:51.6339", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:51.6339", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:51.6339", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:51.7587", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TCL\/25\/00024\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> HSE Suggestion\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651545,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:51.761Z\",\"updated_on\":\"2026-03-22T07:54:51.761Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:51.7587", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:51.7587", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:51.7587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:54:51.7815", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:54:51.7815", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:51.9098", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:51.9098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:54:51.9098", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:51.9098", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:51.9098", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:51.9098", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:51.9098", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:51.9098", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:51.9098", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" }
{ "timestamp": "2026-03-22 07:54:51.9098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" }
{ "timestamp": "2026-03-22 07:54:51.9258", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:54:51.9258", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:51.9258", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:51.9258", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:51.9258", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:52.0520", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00053\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651547,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:52.052Z\",\"updated_on\":\"2026-03-22T07:54:52.052Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:52.0520", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:52.0520", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:52.0520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:54:52.0720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:54:52.0720", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:52.2012", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:52.2012", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:54:52.2012", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:52.2012", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:52.2012", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:52.2059", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:52.2059", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:52.2059", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:52.2059", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" }
{ "timestamp": "2026-03-22 07:54:52.2059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" }
{ "timestamp": "2026-03-22 07:54:52.2276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 07:54:52.2276", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:52.2276", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:52.2276", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:52.2276", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:52.3558", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00186\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651549,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:52.354Z\",\"updated_on\":\"2026-03-22T07:54:52.354Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:52.3558", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:52.3558", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:52.3558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 07:54:52.3715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 07:54:52.3715", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:52.5021", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:52.5021", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 07:54:52.5021", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:52.5021", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:52.5021", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:52.5021", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:52.5021", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:52.5021", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:52.5021", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" }
{ "timestamp": "2026-03-22 07:54:52.5021", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" }
{ "timestamp": "2026-03-22 07:54:52.5278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:54:52.5278", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:52.5278", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:52.5278", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:52.5278", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:52.6660", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00188\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651551,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:52.663Z\",\"updated_on\":\"2026-03-22T07:54:52.663Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:52.6660", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:52.6660", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:52.6660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:54:52.6760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:54:52.6760", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:52.8055", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:52.8055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:54:52.8055", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:52.8055", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:52.8055", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:52.8055", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:52.8187", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:52.8187", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:52.8187", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" }
{ "timestamp": "2026-03-22 07:54:52.8187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" }
{ "timestamp": "2026-03-22 07:54:52.8187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:54:52.8187", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:52.8187", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:52.8187", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:52.8187", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:52.9580", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00055\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651553,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:52.956Z\",\"updated_on\":\"2026-03-22T07:54:52.956Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:52.9580", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:52.9580", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:52.9580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:54:52.9777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:54:52.9777", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:53.1070", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:53.1070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:54:53.1070", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:53.1070", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:53.1070", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:53.1070", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:53.1182", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:53.1182", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:53.1182", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" }
{ "timestamp": "2026-03-22 07:54:53.1182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" }
{ "timestamp": "2026-03-22 07:54:53.1289", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 07:54:53.1289", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:53.1289", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:53.1289", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:53.1289", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:53.2603", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00196\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sagar EHS Head\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651555,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:53.258Z\",\"updated_on\":\"2026-03-22T07:54:53.258Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:53.2603", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:53.2603", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:53.2603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 07:54:53.2793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 07:54:53.2793", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:53.4071", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:53.4071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 07:54:53.4071", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:53.4071", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:53.4091", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:54:53.4091", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 07:54:53.4091", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:54:53.4091", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:53.4091", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" }
{ "timestamp": "2026-03-22 07:54:53.4091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" }
{ "timestamp": "2026-03-22 07:54:53.4091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 07:54:53.4091", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 07:54:53.4091", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 07:54:53.4241", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 07:54:53.4241", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 07:54:53.5533", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00199\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651557,\"delivery_status\":1,\"created_on\":\"2026-03-22T07:54:53.551Z\",\"updated_on\":\"2026-03-22T07:54:53.551Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 07:54:53.5533", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 07:54:53.5533", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 07:54:53.5533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 07:54:53.5645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 07:54:53.5645", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 07:54:53.7036", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 07:54:53.7036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 07:54:53.7036", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 07:54:53.7036", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:55:04.1794", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:55:04.1794", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:55:04.1794", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:55:04.1794", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 07:58:04.1760", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 07:58:04.1760", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 07:58:04.1760", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 07:58:04.1760", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:01:04.1346", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:01:04.1346", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:01:04.1431", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:01:04.1431", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:04:04.1291", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:04:04.1291", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:04:04.1359", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:04:04.1359", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:07:04.1699", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:07:04.1699", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:07:04.1772", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:07:04.1772", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:49.1869", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:49.1869", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 08:09:49.1916", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:09:49.1916", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:49.1916", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" }
{ "timestamp": "2026-03-22 08:09:49.1916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" }
{ "timestamp": "2026-03-22 08:09:49.2052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 08:09:49.2052", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 08:09:49.2052", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 08:09:49.2052", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 08:09:49.2052", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 08:09:49.3805", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00208\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651559,\"delivery_status\":1,\"created_on\":\"2026-03-22T08:09:49.379Z\",\"updated_on\":\"2026-03-22T08:09:49.379Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 08:09:49.3805", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 08:09:49.3805", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 08:09:49.3805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 08:09:49.3805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 08:09:49.3805", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 08:09:49.5168", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 08:09:49.5168", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 08:09:49.5168", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:49.5168", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:49.5181", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:49.5181", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 08:09:49.5181", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:09:49.5181", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:49.5181", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" }
{ "timestamp": "2026-03-22 08:09:49.5181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" }
{ "timestamp": "2026-03-22 08:09:49.5181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 08:09:49.5181", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 08:09:49.5181", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 08:09:49.5181", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 08:09:49.5181", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 08:09:49.6604", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00225\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sayan Mondal\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651561,\"delivery_status\":1,\"created_on\":\"2026-03-22T08:09:49.659Z\",\"updated_on\":\"2026-03-22T08:09:49.659Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 08:09:49.6604", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 08:09:49.6604", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 08:09:49.6604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 08:09:49.6604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 08:09:49.6604", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 08:09:49.8010", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 08:09:49.8010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 08:09:49.8010", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:49.8010", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:49.8010", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:49.8010", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 08:09:49.8010", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:09:49.8010", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:49.8010", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" }
{ "timestamp": "2026-03-22 08:09:49.8010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" }
{ "timestamp": "2026-03-22 08:09:49.8224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 08:09:49.8224", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 08:09:49.8224", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 08:09:49.8224", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 08:09:49.8224", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 08:09:49.9523", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00069\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651563,\"delivery_status\":1,\"created_on\":\"2026-03-22T08:09:49.951Z\",\"updated_on\":\"2026-03-22T08:09:49.951Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 08:09:49.9523", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 08:09:49.9523", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 08:09:49.9523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 08:09:49.9640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 08:09:49.9640", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 08:09:50.0938", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 08:09:50.0938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 08:09:50.0938", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:50.0938", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:50.0961", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:50.0961", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 08:09:50.0961", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:09:50.0961", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:50.0961", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" }
{ "timestamp": "2026-03-22 08:09:50.0961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" }
{ "timestamp": "2026-03-22 08:09:50.1149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 08:09:50.1149", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 08:09:50.1149", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 08:09:50.1149", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 08:09:50.1149", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 08:09:50.2441", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/LCC\/25\/00010\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Ladder cleaning\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651565,\"delivery_status\":1,\"created_on\":\"2026-03-22T08:09:50.243Z\",\"updated_on\":\"2026-03-22T08:09:50.243Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 08:09:50.2441", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 08:09:50.2441", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 08:09:50.2441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 08:09:50.2606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 08:09:50.2606", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 08:09:50.3903", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 08:09:50.3903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 08:09:50.3920", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:50.3920", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:50.3920", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:50.3920", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 08:09:50.3920", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:09:50.3920", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:50.3920", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" }
{ "timestamp": "2026-03-22 08:09:50.3920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" }
{ "timestamp": "2026-03-22 08:09:50.4170", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 08:09:50.4170", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 08:09:50.4170", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 08:09:50.4170", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 08:09:50.4170", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 08:09:50.5493", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00254\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651567,\"delivery_status\":1,\"created_on\":\"2026-03-22T08:09:50.547Z\",\"updated_on\":\"2026-03-22T08:09:50.547Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 08:09:50.5493", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 08:09:50.5493", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 08:09:50.5493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 08:09:50.5700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 08:09:50.5700", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 08:09:50.6992", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 08:09:50.6992", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 08:09:50.6992", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:50.6992", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:50.6992", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:50.6992", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 08:09:50.7059", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:09:50.7059", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:50.7059", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" }
{ "timestamp": "2026-03-22 08:09:50.7059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" }
{ "timestamp": "2026-03-22 08:09:50.7059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 08:09:50.7059", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 08:09:50.7059", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 08:09:50.7059", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 08:09:50.7059", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 08:09:50.8524", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00261\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651569,\"delivery_status\":1,\"created_on\":\"2026-03-22T08:09:50.851Z\",\"updated_on\":\"2026-03-22T08:09:50.851Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 08:09:50.8524", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 08:09:50.8524", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 08:09:50.8524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 08:09:50.8737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 08:09:50.8737", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 08:09:51.0016", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 08:09:51.0016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 08:09:51.0016", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:51.0016", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:51.0016", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:51.0016", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 08:09:51.0016", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:09:51.0016", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:51.0016", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" }
{ "timestamp": "2026-03-22 08:09:51.0016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" }
{ "timestamp": "2026-03-22 08:09:51.0186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 08:09:51.0186", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 08:09:51.0186", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 08:09:51.0186", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 08:09:51.0186", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 08:09:51.1471", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00267\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651571,\"delivery_status\":1,\"created_on\":\"2026-03-22T08:09:51.147Z\",\"updated_on\":\"2026-03-22T08:09:51.147Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 08:09:51.1471", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 08:09:51.1471", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 08:09:51.1471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 08:09:51.1701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 08:09:51.1701", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 08:09:51.3006", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 08:09:51.3006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 08:09:51.3006", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:51.3006", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:51.3006", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:51.3006", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 08:09:51.3006", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:09:51.3006", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:51.3006", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" }
{ "timestamp": "2026-03-22 08:09:51.3006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" }
{ "timestamp": "2026-03-22 08:09:51.3231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 08:09:51.3231", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 08:09:51.3231", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 08:09:51.3231", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 08:09:51.3231", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 08:09:51.4520", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00271\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651573,\"delivery_status\":1,\"created_on\":\"2026-03-22T08:09:51.450Z\",\"updated_on\":\"2026-03-22T08:09:51.450Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 08:09:51.4520", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 08:09:51.4520", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 08:09:51.4520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 08:09:51.4647", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 08:09:51.4647", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 08:09:51.5949", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 08:09:51.5957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 08:09:51.5957", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:51.5957", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:51.5957", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:09:51.5957", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 08:09:51.5957", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:09:51.5957", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:51.6114", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" }
{ "timestamp": "2026-03-22 08:09:51.6114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" }
{ "timestamp": "2026-03-22 08:09:51.6114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 08:09:51.6114", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 08:09:51.6114", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 08:09:51.6114", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 08:09:51.6114", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 08:09:51.7523", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00274\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651575,\"delivery_status\":1,\"created_on\":\"2026-03-22T08:09:51.753Z\",\"updated_on\":\"2026-03-22T08:09:51.753Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 08:09:51.7523", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 08:09:51.7523", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 08:09:51.7523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 08:09:51.7683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 08:09:51.7683", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 08:09:51.8984", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 08:09:51.8984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 08:09:51.8984", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:09:51.8984", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:10:04.1864", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:10:04.1864", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:10:04.1931", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:10:04.1931", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:13:04.1415", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:13:04.1415", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:13:04.1415", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:13:04.1415", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:16:04.1695", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:16:04.1695", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:16:04.1695", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:16:04.1695", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:19:04.1190", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:19:04.1190", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:19:04.1190", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:19:04.1190", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:22:04.1595", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:22:04.1595", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:22:04.1655", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:22:04.1655", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:24:49.2052", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:24:49.2052", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 08:24:49.2052", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:24:49.2052", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:24:49.2052", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" }
{ "timestamp": "2026-03-22 08:24:49.2052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" }
{ "timestamp": "2026-03-22 08:24:49.2243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 08:24:49.2243", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 08:24:49.2243", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 08:24:49.2243", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 08:24:49.2243", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 08:24:49.4085", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00163\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651577,\"delivery_status\":1,\"created_on\":\"2026-03-22T08:24:49.405Z\",\"updated_on\":\"2026-03-22T08:24:49.405Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 08:24:49.4085", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 08:24:49.4085", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 08:24:49.4085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 08:24:49.4270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 08:24:49.4270", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 08:24:49.5662", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 08:24:49.5662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 08:24:49.5662", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:24:49.5662", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:24:49.5662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:24:49.5662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 08:24:49.5806", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:24:49.5806", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:24:49.5806", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" }
{ "timestamp": "2026-03-22 08:24:49.5806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" }
{ "timestamp": "2026-03-22 08:24:49.5806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 08:24:49.5806", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 08:24:49.5806", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 08:24:49.5806", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 08:24:49.5806", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 08:24:49.7306", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00066\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651579,\"delivery_status\":1,\"created_on\":\"2026-03-22T08:24:49.728Z\",\"updated_on\":\"2026-03-22T08:24:49.728Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 08:24:49.7306", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 08:24:49.7306", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 08:24:49.7306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 08:24:49.7553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 08:24:49.7553", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 08:24:49.8844", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 08:24:49.8844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 08:24:49.8844", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:24:49.8844", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:24:49.8844", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:24:49.8844", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 08:24:49.8923", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:24:49.8923", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:24:49.8923", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" }
{ "timestamp": "2026-03-22 08:24:49.8923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" }
{ "timestamp": "2026-03-22 08:24:49.8923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 08:24:49.8923", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 08:24:49.8923", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 08:24:49.8923", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 08:24:49.8923", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 08:24:50.0309", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00220\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Kumar Samarjeet\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651581,\"delivery_status\":1,\"created_on\":\"2026-03-22T08:24:50.030Z\",\"updated_on\":\"2026-03-22T08:24:50.030Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 08:24:50.0309", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 08:24:50.0309", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 08:24:50.0309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 08:24:50.0410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 08:24:50.0410", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 08:24:50.1698", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 08:24:50.1698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 08:24:50.1698", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:24:50.1698", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:24:50.1698", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:24:50.1698", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 08:24:50.1831", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:24:50.1831", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:24:50.1831", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" }
{ "timestamp": "2026-03-22 08:24:50.1831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" }
{ "timestamp": "2026-03-22 08:24:50.1959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 08:24:50.1959", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 08:24:50.1959", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 08:24:50.1959", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 08:24:50.1959", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 08:24:50.3260", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00231\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651583,\"delivery_status\":1,\"created_on\":\"2026-03-22T08:24:50.324Z\",\"updated_on\":\"2026-03-22T08:24:50.324Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 08:24:50.3260", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 08:24:50.3260", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 08:24:50.3260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 08:24:50.3459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 08:24:50.3459", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 08:24:50.4736", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 08:24:50.4736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 08:24:50.4736", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 08:24:50.4736", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:25:04.1473", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:25:04.1473", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:25:04.1473", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:25:04.1473", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:28:04.1353", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:28:04.1353", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:28:04.1429", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:28:04.1429", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:31:04.1387", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:31:04.1387", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:31:04.1387", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:31:04.1387", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:34:04.1474", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:34:04.1474", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:34:04.1474", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:34:04.1474", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:37:04.1588", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:37:04.1588", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:37:04.1641", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:37:04.1641", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:40:04.1557", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:40:04.1557", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:40:04.1620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:40:04.1620", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:43:04.1250", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:43:04.1250", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:43:04.1250", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:43:04.1250", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:46:04.1425", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:46:04.1425", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:46:04.1505", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:46:04.1505", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:49:04.1315", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:49:04.1315", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:49:04.1315", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:49:04.1315", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:52:04.1343", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:52:04.1343", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:52:04.1343", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:52:04.1343", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:55:04.1470", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:55:04.1470", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:55:04.1470", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:55:04.1470", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 08:58:04.1249", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 08:58:04.1249", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 08:58:04.1249", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 08:58:04.1249", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:00:02.4499", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:00:02.4499", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1541\"}]}" }
{ "timestamp": "2026-03-22 09:00:02.4499", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 09:00:02.4499", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 09:00:02.4777", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 09:00:02.4777", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 09:00:02.4798", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 09:00:02.4798", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 09:00:02.4798", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 09:00:02.6492", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00036\",\"text\":null,\"html\":\"<p>Dear gopi krishna krishna,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00036<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 02-Feb-2026 10:37:48 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1541?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651585,\"delivery_status\":1,\"created_on\":\"2026-03-22T09:00:02.651Z\",\"updated_on\":\"2026-03-22T09:00:02.651Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 09:00:02.6492", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 09:00:02.6544", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 09:00:02.6544", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 09:00:02.6544", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" }
{ "timestamp": "2026-03-22 09:00:02.6544", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"gopi krishna krishna\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00036\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"02-Feb-2026 10:37:48 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1541?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 09:00:02.7845", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 09:00:02.7845", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 09:00:02.7943", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:00:02.7943", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:00:02.7943", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2884\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1641\"}]}" }
{ "timestamp": "2026-03-22 09:00:02.8109", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 09:00:02.8109", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 09:00:02.8109", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 09:00:02.8109", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 09:00:02.8109", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 09:00:02.8109", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 09:00:02.8109", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 09:00:02.9514", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233aaa442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00044\",\"text\":null,\"html\":\"<p>Dear Abhinav Kumar,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00044<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 10-Feb-2026 03:14:00 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: fsd<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1641?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651587,\"created_on\":\"2026-03-22T09:00:02.949Z\",\"updated_on\":\"2026-03-22T09:00:02.949Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 09:00:02.9514", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 09:00:02.9514", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 09:00:02.9694", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 09:00:02.9694", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2884" }
{ "timestamp": "2026-03-22 09:00:02.9694", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"91072738833504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Kumar\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00044\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"10-Feb-2026 03:14:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: fsd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1641?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 09:00:03.1033", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 09:00:03.1033", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 09:00:03.1051", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:01:04.1430", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:01:04.1430", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:01:04.1546", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:01:04.1546", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:04:04.1583", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:04:04.1583", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:04:04.1646", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:04:04.1646", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:07:04.1611", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:07:04.1611", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:07:04.1611", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:07:04.1611", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:10:04.1624", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:10:04.1624", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:10:04.1624", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:10:04.1624", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:13:04.1400", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:13:04.1400", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:13:04.1400", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:13:04.1400", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:16:04.1769", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:16:04.1769", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:16:04.1827", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:16:04.1827", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:19:04.1207", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:19:04.1207", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:19:04.1207", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:19:04.1207", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:22:04.1594", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:22:04.1594", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:22:04.1594", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:22:04.1594", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:25:04.1573", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:25:04.1573", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:25:04.1573", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:25:04.1573", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:28:04.1670", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:28:04.1670", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:28:04.1739", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:28:04.1739", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:31:04.1547", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:31:04.1547", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:31:04.1547", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:31:04.1547", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:34:04.1392", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:34:04.1392", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:34:04.1468", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:34:04.1468", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:37:04.2014", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:37:04.2014", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:37:04.2091", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:37:04.2091", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:40:04.1457", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:40:04.1457", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:40:04.1457", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:40:04.1457", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:43:04.3322", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:43:04.3322", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:43:04.3409", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:43:04.3409", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:46:04.1451", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:46:04.1451", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:46:04.1527", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:46:04.1527", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:49:04.1205", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:49:04.1205", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:49:04.1205", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:49:04.1205", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:52:04.1650", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:52:04.1650", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:52:04.1650", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:52:04.1650", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:54:49.2326", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:54:49.2330", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 09:54:49.2330", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:54:49.2330", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 09:54:49.2330", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" }
{ "timestamp": "2026-03-22 09:54:49.2330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" }
{ "timestamp": "2026-03-22 09:54:49.2330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 09:54:49.2488", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 09:54:49.2488", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 09:54:49.2488", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 09:54:49.2488", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 09:54:49.4261", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00149\\n    <br \/>\\n    <b>Description:<\/b> 4\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651613,\"delivery_status\":1,\"created_on\":\"2026-03-22T09:54:49.423Z\",\"updated_on\":\"2026-03-22T09:54:49.423Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 09:54:49.4261", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 09:54:49.4261", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 09:54:49.4261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 09:54:49.4261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 09:54:49.4261", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 09:54:49.5611", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 09:54:49.5611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 09:54:49.5611", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 09:54:49.5611", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:54:49.5611", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:54:49.5611", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 09:54:49.5611", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:54:49.5611", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 09:54:49.5611", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" }
{ "timestamp": "2026-03-22 09:54:49.5611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" }
{ "timestamp": "2026-03-22 09:54:49.5823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 09:54:49.5823", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 09:54:49.5823", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 09:54:49.5823", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 09:54:49.5823", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 09:54:49.7227", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00154\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651615,\"delivery_status\":1,\"created_on\":\"2026-03-22T09:54:49.717Z\",\"updated_on\":\"2026-03-22T09:54:49.717Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 09:54:49.7227", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 09:54:49.7227", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 09:54:49.7227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 09:54:49.7397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 09:54:49.7397", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 09:54:49.8734", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 09:54:49.8742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 09:54:49.8742", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 09:54:49.8742", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:54:49.8742", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:54:49.8742", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 09:54:49.8906", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:54:49.8906", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 09:54:49.8906", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" }
{ "timestamp": "2026-03-22 09:54:49.8906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" }
{ "timestamp": "2026-03-22 09:54:49.8906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 09:54:49.8906", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 09:54:49.8906", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 09:54:49.8906", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 09:54:49.8906", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 09:54:50.0337", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00164\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651617,\"delivery_status\":1,\"created_on\":\"2026-03-22T09:54:50.032Z\",\"updated_on\":\"2026-03-22T09:54:50.032Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 09:54:50.0337", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 09:54:50.0337", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 09:54:50.0337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 09:54:50.0508", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 09:54:50.0508", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 09:54:50.1797", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 09:54:50.1797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 09:54:50.1797", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 09:54:50.1797", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:54:50.1797", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:54:50.1797", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 09:54:50.1925", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:54:50.1925", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 09:54:50.1925", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" }
{ "timestamp": "2026-03-22 09:54:50.1925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" }
{ "timestamp": "2026-03-22 09:54:50.2027", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 09:54:50.2027", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 09:54:50.2027", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 09:54:50.2027", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 09:54:50.2027", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 09:54:50.3306", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00166\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651619,\"delivery_status\":1,\"created_on\":\"2026-03-22T09:54:50.330Z\",\"updated_on\":\"2026-03-22T09:54:50.330Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 09:54:50.3306", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 09:54:50.3306", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 09:54:50.3306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 09:54:50.3433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 09:54:50.3433", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 09:54:50.4719", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 09:54:50.4719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 09:54:50.4719", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 09:54:50.4719", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:54:50.4719", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:54:50.4719", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 09:54:50.4871", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:54:50.4871", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 09:54:50.4871", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" }
{ "timestamp": "2026-03-22 09:54:50.4871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" }
{ "timestamp": "2026-03-22 09:54:50.4871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 09:54:50.4871", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 09:54:50.4871", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 09:54:50.4871", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 09:54:50.4871", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 09:54:50.6261", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00175\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> safety person\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651621,\"delivery_status\":1,\"created_on\":\"2026-03-22T09:54:50.626Z\",\"updated_on\":\"2026-03-22T09:54:50.626Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 09:54:50.6261", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 09:54:50.6261", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 09:54:50.6261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 09:54:50.6261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 09:54:50.6261", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 09:54:50.7666", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 09:54:50.7666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 09:54:50.7666", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 09:54:50.7666", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:55:04.1774", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:55:04.1774", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:55:04.1863", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:55:04.1863", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 09:58:04.1585", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 09:58:04.1585", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 09:58:04.1585", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 09:58:04.1585", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:01:04.1289", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:01:04.1289", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:01:04.1342", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:01:04.1342", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:04:04.3553", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:04:04.3553", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:04:04.3553", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:04:04.3553", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:49.2767", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:49.2767", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:49.2817", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:49.2817", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:49.2817", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" }
{ "timestamp": "2026-03-22 10:09:49.2817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" }
{ "timestamp": "2026-03-22 10:09:49.2817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:09:49.2817", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:49.2817", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:49.2817", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:49.2817", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:49.4688", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00063\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651628,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:49.467Z\",\"updated_on\":\"2026-03-22T10:09:49.467Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:49.4688", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:49.4688", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:49.4688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:09:49.4688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:09:49.4688", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:49.6074", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:49.6074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:09:49.6074", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:49.6074", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:49.6074", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:49.6074", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:49.6074", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:49.6074", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:49.6074", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" }
{ "timestamp": "2026-03-22 10:09:49.6074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" }
{ "timestamp": "2026-03-22 10:09:49.6636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 10:09:49.6636", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:49.6636", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:49.6636", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:49.6636", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:49.7937", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00177\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651630,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:49.792Z\",\"updated_on\":\"2026-03-22T10:09:49.792Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:49.7937", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:49.7937", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:49.7937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 10:09:49.8035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 10:09:49.8035", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:49.9320", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:49.9320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 10:09:49.9320", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:49.9320", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:49.9357", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:49.9357", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:49.9357", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:49.9357", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:49.9357", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" }
{ "timestamp": "2026-03-22 10:09:49.9357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" }
{ "timestamp": "2026-03-22 10:09:49.9517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:09:49.9517", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:49.9517", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:49.9517", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:49.9517", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:50.0840", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00052\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651632,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:50.083Z\",\"updated_on\":\"2026-03-22T10:09:50.083Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:50.0840", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:50.0840", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:50.0840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:09:50.0945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:09:50.0945", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:50.2241", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:50.2241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:09:50.2241", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:50.2241", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:50.2241", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:50.2241", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:50.2342", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:50.2342", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:50.2342", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" }
{ "timestamp": "2026-03-22 10:09:50.2342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" }
{ "timestamp": "2026-03-22 10:09:50.2529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 10:09:50.2529", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:50.2529", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:50.2529", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:50.2529", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:50.3826", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00178\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651634,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:50.381Z\",\"updated_on\":\"2026-03-22T10:09:50.381Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:50.3826", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:50.3826", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:50.3826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 10:09:50.3933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 10:09:50.3933", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:50.5204", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:50.5204", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 10:09:50.5204", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:50.5204", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:50.5204", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:50.5204", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:50.5365", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:50.5365", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:50.5365", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" }
{ "timestamp": "2026-03-22 10:09:50.5365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" }
{ "timestamp": "2026-03-22 10:09:50.5477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:09:50.5477", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:50.5477", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:50.5477", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:50.5477", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:50.6757", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00179\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651636,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:50.676Z\",\"updated_on\":\"2026-03-22T10:09:50.676Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:50.6757", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:50.6757", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:50.6757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:09:50.6940", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:09:50.6940", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:50.8205", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:50.8205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:09:50.8205", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:50.8205", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:50.8266", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:50.8266", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:50.8266", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:50.8266", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:50.8266", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" }
{ "timestamp": "2026-03-22 10:09:50.8266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" }
{ "timestamp": "2026-03-22 10:09:50.8489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:09:50.8489", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:50.8489", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:50.8489", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:50.8489", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:50.9810", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00180\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651638,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:50.979Z\",\"updated_on\":\"2026-03-22T10:09:50.979Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:50.9810", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:50.9810", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:50.9810", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:09:50.9909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:09:50.9909", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:51.1226", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:51.1226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:09:51.1243", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:51.1243", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:51.1243", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:51.1243", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:51.1243", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:51.1243", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:51.1243", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" }
{ "timestamp": "2026-03-22 10:09:51.1243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" }
{ "timestamp": "2026-03-22 10:09:51.1460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:09:51.1460", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:51.1460", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:51.1460", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:51.1460", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:51.2740", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00183\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651640,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:51.273Z\",\"updated_on\":\"2026-03-22T10:09:51.273Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:51.2740", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:51.2740", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:51.2740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:09:51.2951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:09:51.2951", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:51.4232", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:51.4232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:09:51.4232", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:51.4232", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:51.4232", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:51.4232", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:51.4232", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:51.4232", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:51.4232", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" }
{ "timestamp": "2026-03-22 10:09:51.4232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" }
{ "timestamp": "2026-03-22 10:09:51.4422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:09:51.4422", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:51.4422", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:51.4422", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:51.4422", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:51.5673", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00184\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651642,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:51.570Z\",\"updated_on\":\"2026-03-22T10:09:51.570Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:51.5673", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:51.5673", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:51.5673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:09:51.5964", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:09:51.5964", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:51.7238", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:51.7238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:09:51.7238", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:51.7238", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:51.7341", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:51.7341", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:51.7341", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:51.7341", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:51.7341", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" }
{ "timestamp": "2026-03-22 10:09:51.7341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" }
{ "timestamp": "2026-03-22 10:09:51.7490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:09:51.7490", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:51.7490", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:51.7490", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:51.7490", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:51.8919", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TCL\/25\/00024\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> HSE Suggestion\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651644,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:51.885Z\",\"updated_on\":\"2026-03-22T10:09:51.885Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:51.8919", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:51.8919", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:51.8919", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:09:51.9118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:09:51.9118", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:52.0413", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:52.0413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:09:52.0413", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:52.0413", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:52.0450", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:52.0450", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:52.0450", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:52.0450", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:52.0450", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" }
{ "timestamp": "2026-03-22 10:09:52.0450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" }
{ "timestamp": "2026-03-22 10:09:52.0698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:09:52.0698", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:52.0698", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:52.0698", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:52.0698", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:52.1986", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00053\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651646,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:52.197Z\",\"updated_on\":\"2026-03-22T10:09:52.197Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:52.1986", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:52.1986", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:52.1986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:09:52.2171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:09:52.2171", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:52.3488", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:52.3488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:09:52.3488", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:52.3488", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:52.3488", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:52.3488", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:52.3647", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:52.3647", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:52.3647", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" }
{ "timestamp": "2026-03-22 10:09:52.3647", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" }
{ "timestamp": "2026-03-22 10:09:52.3749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 10:09:52.3749", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:52.3749", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:52.3749", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:52.3749", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:52.5038", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00186\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651648,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:52.502Z\",\"updated_on\":\"2026-03-22T10:09:52.502Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:52.5038", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:52.5038", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:52.5038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 10:09:52.5211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 10:09:52.5211", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:52.6506", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:52.6506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 10:09:52.6506", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:52.6506", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:52.6549", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:52.6549", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:52.6549", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:52.6549", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:52.6549", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" }
{ "timestamp": "2026-03-22 10:09:52.6549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" }
{ "timestamp": "2026-03-22 10:09:52.6753", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:09:52.6753", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:52.6753", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:52.6753", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:52.6753", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:52.8049", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00188\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651650,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:52.804Z\",\"updated_on\":\"2026-03-22T10:09:52.804Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:52.8049", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:52.8049", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:52.8049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:09:52.8158", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:09:52.8158", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:52.9484", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:52.9484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:09:52.9514", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:52.9514", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:52.9514", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:52.9514", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:52.9514", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:52.9514", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:52.9514", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" }
{ "timestamp": "2026-03-22 10:09:52.9514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" }
{ "timestamp": "2026-03-22 10:09:52.9739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:09:52.9739", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:52.9739", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:52.9739", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:52.9739", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:53.1074", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00055\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651652,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:53.106Z\",\"updated_on\":\"2026-03-22T10:09:53.106Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:53.1074", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:53.1074", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:53.1074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:09:53.1247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:09:53.1247", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:53.2537", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:53.2537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:09:53.2537", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:53.2537", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:53.2537", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:53.2537", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:53.2689", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:53.2689", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:53.2689", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" }
{ "timestamp": "2026-03-22 10:09:53.2689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" }
{ "timestamp": "2026-03-22 10:09:53.2798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 10:09:53.2798", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:53.2798", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:53.2798", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:53.2798", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:53.4089", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00196\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sagar EHS Head\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651654,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:53.408Z\",\"updated_on\":\"2026-03-22T10:09:53.408Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:53.4089", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:53.4089", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:53.4089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 10:09:53.4269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 10:09:53.4269", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:53.5561", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:53.5561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 10:09:53.5561", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:53.5561", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:53.5561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:09:53.5561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:09:53.5620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:09:53.5620", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:53.5620", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" }
{ "timestamp": "2026-03-22 10:09:53.5620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" }
{ "timestamp": "2026-03-22 10:09:53.5620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:09:53.5620", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:09:53.5620", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:09:53.5620", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:09:53.5620", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:09:53.7014", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00199\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651656,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:09:53.699Z\",\"updated_on\":\"2026-03-22T10:09:53.699Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:09:53.7014", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:09:53.7014", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:09:53.7014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:09:53.7212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:09:53.7212", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:09:53.8527", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:09:53.8527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:09:53.8527", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:09:53.8527", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:10:04.1486", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:10:04.1486", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:10:04.1541", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:10:04.1541", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:13:04.1807", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:13:04.1807", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:13:04.1867", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:13:04.1867", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:16:04.1320", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:16:04.1320", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:16:04.1320", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:16:04.1320", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:19:04.1727", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:19:04.1727", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:19:04.1780", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:19:04.1780", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:22:04.1919", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:22:04.1919", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:22:04.1919", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:22:04.1919", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:49.2485", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:49.2485", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:24:49.2485", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:24:49.2485", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:49.2485", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" }
{ "timestamp": "2026-03-22 10:24:49.2485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" }
{ "timestamp": "2026-03-22 10:24:49.2713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:24:49.2713", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:24:49.2713", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:24:49.2713", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:24:49.2713", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:24:49.4562", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00208\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651660,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:24:49.454Z\",\"updated_on\":\"2026-03-22T10:24:49.454Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:24:49.4562", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:24:49.4562", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:24:49.4562", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:24:49.4673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:24:49.4673", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:24:49.5963", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:24:49.5963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:24:49.5963", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:49.5963", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:49.5963", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:49.5963", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:24:49.5963", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:24:49.5963", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:49.5963", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" }
{ "timestamp": "2026-03-22 10:24:49.5963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" }
{ "timestamp": "2026-03-22 10:24:49.6104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:24:49.6104", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:24:49.6104", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:24:49.6104", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:24:49.6104", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:24:49.7451", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00225\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sayan Mondal\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651662,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:24:49.739Z\",\"updated_on\":\"2026-03-22T10:24:49.739Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:24:49.7451", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:24:49.7451", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:24:49.7451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:24:49.7631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:24:49.7631", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:24:49.8902", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:24:49.8902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:24:49.8902", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:49.8902", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:49.8902", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:49.8902", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:24:49.9072", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:24:49.9072", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:49.9072", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" }
{ "timestamp": "2026-03-22 10:24:49.9072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" }
{ "timestamp": "2026-03-22 10:24:49.9072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:24:49.9072", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:24:49.9072", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:24:49.9072", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:24:49.9072", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:24:50.0455", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00069\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651664,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:24:50.045Z\",\"updated_on\":\"2026-03-22T10:24:50.045Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:24:50.0455", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:24:50.0455", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:24:50.0455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:24:50.0673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:24:50.0673", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:24:50.1958", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:24:50.1958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:24:50.1958", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:50.1958", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:50.1958", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:50.1958", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:24:50.2105", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:24:50.2105", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:50.2105", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" }
{ "timestamp": "2026-03-22 10:24:50.2105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" }
{ "timestamp": "2026-03-22 10:24:50.2197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:24:50.2197", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:24:50.2197", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:24:50.2197", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:24:50.2197", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:24:50.3492", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/LCC\/25\/00010\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Ladder cleaning\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651666,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:24:50.348Z\",\"updated_on\":\"2026-03-22T10:24:50.348Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:24:50.3492", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:24:50.3492", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:24:50.3492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:24:50.3655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:24:50.3655", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:24:50.4922", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:24:50.4922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:24:50.4922", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:50.4922", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:50.4922", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:50.4922", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:24:50.5098", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:24:50.5098", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:50.5098", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" }
{ "timestamp": "2026-03-22 10:24:50.5098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" }
{ "timestamp": "2026-03-22 10:24:50.5204", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:24:50.5204", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:24:50.5204", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:24:50.5204", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:24:50.5204", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:24:50.6464", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00254\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651668,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:24:50.648Z\",\"updated_on\":\"2026-03-22T10:24:50.648Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:24:50.6464", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:24:50.6464", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:24:50.6464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:24:50.6604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:24:50.6604", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:24:50.7897", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:24:50.7897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:24:50.7897", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:50.7897", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:50.7897", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:50.7947", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:24:50.7947", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:24:50.7947", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:50.7947", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" }
{ "timestamp": "2026-03-22 10:24:50.7947", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" }
{ "timestamp": "2026-03-22 10:24:50.8120", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:24:50.8120", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:24:50.8120", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:24:50.8120", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:24:50.8120", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:24:50.9369", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00261\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651670,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:24:50.940Z\",\"updated_on\":\"2026-03-22T10:24:50.940Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:24:50.9369", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:24:50.9369", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:24:50.9369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:24:50.9593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:24:50.9593", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:24:51.0887", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:24:51.0887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:24:51.0887", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:51.0887", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:51.0887", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:51.0887", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:24:51.0977", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:24:51.0977", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:51.0977", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" }
{ "timestamp": "2026-03-22 10:24:51.0977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" }
{ "timestamp": "2026-03-22 10:24:51.0977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:24:51.0977", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:24:51.0977", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:24:51.1070", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:24:51.1070", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:24:51.2359", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00267\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651672,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:24:51.234Z\",\"updated_on\":\"2026-03-22T10:24:51.234Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:24:51.2359", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:24:51.2359", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:24:51.2359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:24:51.2547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:24:51.2547", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:24:51.3838", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:24:51.3838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:24:51.3838", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:51.3838", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:51.3838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:51.3838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:24:51.3889", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:24:51.3889", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:51.3889", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" }
{ "timestamp": "2026-03-22 10:24:51.3889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" }
{ "timestamp": "2026-03-22 10:24:51.3889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:24:51.3889", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:24:51.3889", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:24:51.3889", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:24:51.3889", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:24:51.5273", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00271\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651674,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:24:51.528Z\",\"updated_on\":\"2026-03-22T10:24:51.528Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:24:51.5296", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:24:51.5296", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:24:51.5296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:24:51.5464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:24:51.5464", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:24:51.6717", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:24:51.6717", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:24:51.6717", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:51.6717", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:51.6717", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:24:51.6717", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:24:51.6886", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:24:51.6886", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:51.6886", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" }
{ "timestamp": "2026-03-22 10:24:51.6886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" }
{ "timestamp": "2026-03-22 10:24:51.6886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:24:51.6886", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:24:51.6886", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:24:51.6886", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:24:51.6886", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:24:51.8346", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00274\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651676,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:24:51.834Z\",\"updated_on\":\"2026-03-22T10:24:51.834Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:24:51.8346", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:24:51.8346", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:24:51.8346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:24:51.8527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:24:51.8527", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:24:51.9845", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:24:51.9845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:24:51.9845", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:24:51.9845", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:25:04.1462", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:25:04.1462", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:25:04.1462", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:25:04.1462", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:28:04.1480", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:28:04.1480", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:28:04.1543", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:28:04.1543", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:31:04.1210", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:31:04.1210", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:31:04.1210", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:31:04.1210", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:34:04.1213", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:34:04.1213", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:34:04.1213", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:34:04.1213", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:37:04.1715", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:37:04.1718", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:37:04.1718", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:37:04.1718", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:39:49.3556", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:39:49.3556", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:39:49.3607", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:39:49.3607", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:39:49.3607", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" }
{ "timestamp": "2026-03-22 10:39:49.3607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" }
{ "timestamp": "2026-03-22 10:39:49.3607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:39:49.3607", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:39:49.3607", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:39:49.3607", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:39:49.3607", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:39:49.5506", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00163\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651678,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:39:49.548Z\",\"updated_on\":\"2026-03-22T10:39:49.548Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:39:49.5506", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:39:49.5506", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:39:49.5506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:39:49.5670", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:39:49.5670", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:39:49.6979", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:39:49.6979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:39:49.6979", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:39:49.7006", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:39:49.7006", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:39:49.7006", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:39:49.7006", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:39:49.7006", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:39:49.7006", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" }
{ "timestamp": "2026-03-22 10:39:49.7006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" }
{ "timestamp": "2026-03-22 10:39:49.7225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:39:49.7225", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:39:49.7225", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:39:49.7225", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:39:49.7225", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:39:49.8515", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00066\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651680,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:39:49.850Z\",\"updated_on\":\"2026-03-22T10:39:49.850Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:39:49.8515", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:39:49.8515", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:39:49.8515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:39:49.8614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:39:49.8614", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:39:49.9904", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:39:49.9904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:39:49.9904", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:39:49.9904", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:39:49.9904", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:39:49.9904", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:39:50.0007", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:39:50.0007", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:39:50.0007", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" }
{ "timestamp": "2026-03-22 10:39:50.0007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" }
{ "timestamp": "2026-03-22 10:39:50.0007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:39:50.0007", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:39:50.0007", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:39:50.0007", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:39:50.0007", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:39:50.1405", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00220\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Kumar Samarjeet\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651682,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:39:50.139Z\",\"updated_on\":\"2026-03-22T10:39:50.139Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:39:50.1405", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:39:50.1405", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:39:50.1405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:39:50.1609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:39:50.1609", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:39:50.2926", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:39:50.2926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:39:50.2941", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:39:50.2941", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:39:50.2941", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:39:50.2941", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 10:39:50.2941", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:39:50.2941", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:39:50.2941", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" }
{ "timestamp": "2026-03-22 10:39:50.2941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" }
{ "timestamp": "2026-03-22 10:39:50.3123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 10:39:50.3123", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 10:39:50.3123", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 10:39:50.3123", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 10:39:50.3123", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 10:39:50.4392", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00231\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651684,\"delivery_status\":1,\"created_on\":\"2026-03-22T10:39:50.440Z\",\"updated_on\":\"2026-03-22T10:39:50.440Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 10:39:50.4392", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 10:39:50.4392", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 10:39:50.4392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 10:39:50.4552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 10:39:50.4552", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 10:39:50.5851", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 10:39:50.5851", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 10:39:50.5851", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 10:39:50.5851", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:40:04.1345", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:40:04.1345", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:40:04.1392", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:40:04.1392", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:43:04.1265", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:43:04.1265", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:43:04.1265", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:43:04.1265", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:46:04.1311", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:46:04.1311", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:46:04.1311", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:46:04.1311", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:49:04.1220", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:49:04.1220", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:49:04.1286", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:49:04.1286", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:52:04.1671", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:52:04.1671", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:52:04.1720", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:52:04.1720", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:55:04.1285", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:55:04.1285", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:55:04.1285", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:55:04.1285", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 10:58:04.1409", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 10:58:04.1409", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 10:58:04.1504", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 10:58:04.1504", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:01:04.1160", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:01:04.1160", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:01:04.1160", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:01:04.1160", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:04:04.1430", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:04:04.1430", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:04:04.1430", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:04:04.1430", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:07:04.1722", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:07:04.1722", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:07:04.1722", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:07:04.1722", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:10:04.1564", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:10:04.1564", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:10:04.1564", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:10:04.1564", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:13:04.1512", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:13:04.1512", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:13:04.1512", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:13:04.1512", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:16:04.1236", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:16:04.1236", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:16:04.1325", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:16:04.1325", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:19:04.1182", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:19:04.1182", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:19:04.1182", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:19:04.1268", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:22:04.1949", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:22:04.1949", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:22:04.2036", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:22:04.2036", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:25:04.1490", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:25:04.1490", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:25:04.1562", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:25:04.1562", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:28:04.1326", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:28:04.1326", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:28:04.1416", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:28:04.1416", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:31:04.1546", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:31:04.1546", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:31:04.1546", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:31:04.1546", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:34:04.1440", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:34:04.1440", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:34:04.1440", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:34:04.1440", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:37:04.1800", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:37:04.1800", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:37:04.1800", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:37:04.1800", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:40:04.1569", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:40:04.1569", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:40:04.1569", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:40:04.1569", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:43:04.1442", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:43:04.1442", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:43:04.1498", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:43:04.1498", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:46:04.1380", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:46:04.1380", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:46:04.1380", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:46:04.1380", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:49:04.1551", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:49:04.1551", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:49:04.1599", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:49:04.1599", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:52:04.1459", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:52:04.1459", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:52:04.1459", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:52:04.1459", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:55:04.1217", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:55:04.1217", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:55:04.1217", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:55:04.1217", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 11:58:04.1506", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 11:58:04.1506", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 11:58:04.1506", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 11:58:04.1506", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:01:04.1433", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:01:04.1433", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:01:04.1491", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:01:04.1491", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:04:04.1708", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:04:04.1708", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:04:04.1794", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:04:04.1794", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:07:04.1596", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:07:04.1596", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:07:04.1596", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:07:04.1596", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:09:48.5118", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:09:48.5118", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[2629]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/COI\/APP\/26\/00012\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"Ambulance Padams\"},{\"Key\":\"Site\",\"Value\":\"Coimbatore\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"22-Mar-2026 05:39:48 PM\"},{\"Key\":\"InspectionId\",\"Value\":\"5801\"}]}" }
{ "timestamp": "2026-03-22 12:09:48.5118", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:09:48.5118", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" }
{ "timestamp": "2026-03-22 12:09:48.5118", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" }
{ "timestamp": "2026-03-22 12:09:48.5362", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user2629" }
{ "timestamp": "2026-03-22 12:09:48.5362", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919110581198\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Manohar P\"},{\"type\":\"text\",\"text\":\"I\/TTK\/COI\/APP\/26\/00012\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"Ambulance Padams\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"22-Mar-2026 05:39:48 PM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5801?dlType=viewInspection&orgID=387\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:09:49.0037", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:09:49.0037", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: manoharsai566@gmail.com" }
{ "timestamp": "2026-03-22 12:09:49.0037", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:09:49.0037", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:09:49.0037", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:09:49.0037", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:09:49.1395", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"manoharsai566@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/COI\/APP\/26\/00012 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"<html>\\n<head>\\n<\/head>\\n<body>\\n    Dear Manohar P,<br><br>\\n    A new inspection I\/TTK\/COI\/APP\/26\/00012 has been created from Asset Schedule Maintenance.<br><br>\\n\\n    <b>Inspection Name:<\/b> Asset Scheduled Maintenance Inspection<br><br>\\n    <b>Type:<\/b> Ambulance Padams<br><br>\\n    <b>Site:<\/b> Coimbatore<br><br>\\n    <b>Status:<\/b> Draft<br><br>\\n    <b>Created By:<\/b> System at 22-Mar-2026 05:39:48 PM<br><br>\\n\\n    You can view the inspection details by clicking the link below:<br>\\n    https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5801?dlType=viewInspection&orgID=387<br><br>\\n\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------<br>\\n    OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651693,\"created_on\":\"2026-03-22T12:09:49.138Z\",\"updated_on\":\"2026-03-22T12:09:49.138Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:09:49.1395", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:09:49.1395", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:09:49.1395", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" }
{ "timestamp": "2026-03-22 12:09:49.1395", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:09:49.1395", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:09:49.1395", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[2629]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/NEP\/APP\/26\/00001\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"Ambulance Padams\"},{\"Key\":\"Site\",\"Value\":\"new sitess\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"22-Mar-2026 05:39:48 PM\"},{\"Key\":\"InspectionId\",\"Value\":\"5806\"}]}" }
{ "timestamp": "2026-03-22 12:09:49.1395", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:09:49.1395", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" }
{ "timestamp": "2026-03-22 12:09:49.1395", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" }
{ "timestamp": "2026-03-22 12:09:49.1395", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user2629" }
{ "timestamp": "2026-03-22 12:09:49.1395", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919110581198\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Manohar P\"},{\"type\":\"text\",\"text\":\"I\/TTK\/NEP\/APP\/26\/00001\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"Ambulance Padams\"},{\"type\":\"text\",\"text\":\"new sitess\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"22-Mar-2026 05:39:48 PM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5806?dlType=viewInspection&orgID=387\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:09:49.2773", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:09:49.2773", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: manoharsai566@gmail.com" }
{ "timestamp": "2026-03-22 12:09:49.2773", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:09:49.2773", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:09:49.2773", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:09:49.2773", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:09:49.4056", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"manoharsai566@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/NEP\/APP\/26\/00001 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"<html>\\n<head>\\n<\/head>\\n<body>\\n    Dear Manohar P,<br><br>\\n    A new inspection I\/TTK\/NEP\/APP\/26\/00001 has been created from Asset Schedule Maintenance.<br><br>\\n\\n    <b>Inspection Name:<\/b> Asset Scheduled Maintenance Inspection<br><br>\\n    <b>Type:<\/b> Ambulance Padams<br><br>\\n    <b>Site:<\/b> new sitess<br><br>\\n    <b>Status:<\/b> Draft<br><br>\\n    <b>Created By:<\/b> System at 22-Mar-2026 05:39:48 PM<br><br>\\n\\n    You can view the inspection details by clicking the link below:<br>\\n    https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5806?dlType=viewInspection&orgID=387<br><br>\\n\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------<br>\\n    OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651696,\"created_on\":\"2026-03-22T12:09:49.404Z\",\"updated_on\":\"2026-03-22T12:09:49.404Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:09:49.4056", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:09:49.4056", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:09:49.4056", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" }
{ "timestamp": "2026-03-22 12:09:49.4056", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:09:49.5749", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:09:49.5749", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:09:49.5749", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:09:49.5749", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:09:49.5749", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" }
{ "timestamp": "2026-03-22 12:09:49.5749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" }
{ "timestamp": "2026-03-22 12:09:49.5749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:09:49.5749", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:09:49.5749", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:09:49.5749", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:09:49.5749", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:09:49.7160", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00149\\n    <br \/>\\n    <b>Description:<\/b> 4\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651697,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:09:49.715Z\",\"updated_on\":\"2026-03-22T12:09:49.715Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:09:49.7160", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:09:49.7160", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:09:49.7160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:09:49.7160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:09:49.7160", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:09:49.8547", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:09:49.8547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:09:49.8547", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:09:49.8547", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:09:49.8547", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:09:49.8547", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:09:49.8547", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:09:49.8547", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:09:49.8547", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" }
{ "timestamp": "2026-03-22 12:09:49.8547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" }
{ "timestamp": "2026-03-22 12:09:49.8707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:09:49.8707", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:09:49.8707", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:09:49.8707", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:09:49.8707", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:09:49.9959", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00154\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651699,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:09:49.999Z\",\"updated_on\":\"2026-03-22T12:09:49.999Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:09:49.9959", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:09:49.9959", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:09:49.9959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:09:50.0148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:09:50.0148", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:09:50.1441", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:09:50.1441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:09:50.1441", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:09:50.1441", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:09:50.1441", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:09:50.1441", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:09:50.1588", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:09:50.1588", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:09:50.1588", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" }
{ "timestamp": "2026-03-22 12:09:50.1588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" }
{ "timestamp": "2026-03-22 12:09:50.1702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:09:50.1702", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:09:50.1702", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:09:50.1702", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:09:50.1702", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:09:50.2991", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00164\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651701,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:09:50.297Z\",\"updated_on\":\"2026-03-22T12:09:50.297Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:09:50.2991", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:09:50.2991", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:09:50.2991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:09:50.3167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:09:50.3167", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:09:50.4419", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:09:50.4419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:09:50.4419", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:09:50.4419", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:09:50.4484", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:09:50.4484", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:09:50.4484", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:09:50.4484", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:09:50.4484", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" }
{ "timestamp": "2026-03-22 12:09:50.4484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" }
{ "timestamp": "2026-03-22 12:09:50.4673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:09:50.4673", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:09:50.4673", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:09:50.4673", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:09:50.4673", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:09:50.5924", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00166\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651703,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:09:50.595Z\",\"updated_on\":\"2026-03-22T12:09:50.595Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:09:50.5924", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:09:50.5924", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:09:50.5924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:09:50.6148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:09:50.6148", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:09:50.7368", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:09:50.7368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:09:50.7368", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:09:50.7368", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:09:50.7444", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:09:50.7444", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:09:50.7444", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:09:50.7444", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:09:50.7444", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" }
{ "timestamp": "2026-03-22 12:09:50.7444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" }
{ "timestamp": "2026-03-22 12:09:50.7444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:09:50.7444", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:09:50.7444", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:09:50.7444", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:09:50.7444", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:09:50.8885", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00175\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> safety person\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651705,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:09:50.887Z\",\"updated_on\":\"2026-03-22T12:09:50.887Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:09:50.8885", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:09:50.8885", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:09:50.8885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:09:50.9144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:09:50.9144", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:09:51.0393", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:09:51.0393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:09:51.0444", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:09:51.0444", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:10:04.1397", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:10:04.1397", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:10:04.1397", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:10:04.1397", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:13:04.1404", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:13:04.1404", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:13:04.1474", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:13:04.1474", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:16:04.1322", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:16:04.1322", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:16:04.1322", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:16:04.1322", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:19:04.1333", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:19:04.1333", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:19:04.1333", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:19:04.1333", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:22:04.1615", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:22:04.1615", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:22:04.1615", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:22:04.1615", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:49.2864", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:49.2864", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:49.2917", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:49.2917", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:49.2917", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" }
{ "timestamp": "2026-03-22 12:24:49.2917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" }
{ "timestamp": "2026-03-22 12:24:49.2917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:24:49.2917", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:49.2917", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:49.2917", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:49.2917", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:49.4791", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00063\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651707,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:49.477Z\",\"updated_on\":\"2026-03-22T12:24:49.477Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:49.4791", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:49.4791", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:49.4791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:24:49.4791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:24:49.4791", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:49.6149", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:49.6149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:24:49.6149", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:49.6149", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:49.6149", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:49.6149", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:49.6203", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:49.6203", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:49.6203", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" }
{ "timestamp": "2026-03-22 12:24:49.6203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" }
{ "timestamp": "2026-03-22 12:24:49.6203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 12:24:49.6203", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:49.6203", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:49.6203", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:49.6203", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:49.7599", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00177\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651709,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:49.758Z\",\"updated_on\":\"2026-03-22T12:24:49.758Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:49.7599", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:49.7599", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:49.7599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 12:24:49.7599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 12:24:49.7599", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:49.9033", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:49.9033", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 12:24:49.9033", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:49.9033", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:49.9033", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:49.9033", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:49.9033", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:49.9033", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:49.9033", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" }
{ "timestamp": "2026-03-22 12:24:49.9033", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" }
{ "timestamp": "2026-03-22 12:24:49.9242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:24:49.9242", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:49.9242", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:49.9242", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:49.9242", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:50.0507", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00052\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651711,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:50.052Z\",\"updated_on\":\"2026-03-22T12:24:50.052Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:50.0507", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:50.0507", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:50.0507", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:24:50.0701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:24:50.0701", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:50.2014", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:50.2014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:24:50.2014", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:50.2014", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:50.2014", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:50.2014", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:50.2014", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:50.2014", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:50.2014", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" }
{ "timestamp": "2026-03-22 12:24:50.2014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" }
{ "timestamp": "2026-03-22 12:24:50.2154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 12:24:50.2154", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:50.2154", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:50.2154", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:50.2154", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:50.3589", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00178\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651713,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:50.353Z\",\"updated_on\":\"2026-03-22T12:24:50.353Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:50.3589", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:50.3589", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:50.3589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 12:24:50.3785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 12:24:50.3785", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:50.5060", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:50.5060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 12:24:50.5060", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:50.5060", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:50.5060", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:50.5060", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:50.5133", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:50.5133", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:50.5133", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" }
{ "timestamp": "2026-03-22 12:24:50.5133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" }
{ "timestamp": "2026-03-22 12:24:50.5133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:24:50.5133", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:50.5133", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:50.5133", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:50.5133", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:50.6465", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00179\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651715,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:50.649Z\",\"updated_on\":\"2026-03-22T12:24:50.649Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:50.6516", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:50.6516", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:50.6516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:24:50.6697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:24:50.6697", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:50.7979", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:50.7979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:24:50.7979", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:50.7979", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:50.7979", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:50.7979", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:50.8138", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:50.8138", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:50.8138", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" }
{ "timestamp": "2026-03-22 12:24:50.8138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" }
{ "timestamp": "2026-03-22 12:24:50.8261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:24:50.8261", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:50.8261", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:50.8261", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:50.8261", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:50.9556", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00180\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651717,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:50.954Z\",\"updated_on\":\"2026-03-22T12:24:50.954Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:50.9556", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:50.9556", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:50.9556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:24:50.9759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:24:50.9759", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:51.1042", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:51.1042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:24:51.1042", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:51.1042", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:51.1042", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:51.1042", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:51.1042", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:51.1042", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:51.1042", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" }
{ "timestamp": "2026-03-22 12:24:51.1042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" }
{ "timestamp": "2026-03-22 12:24:51.1250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:24:51.1250", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:51.1250", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:51.1250", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:51.1250", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:51.2464", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00183\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651719,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:51.252Z\",\"updated_on\":\"2026-03-22T12:24:51.252Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:51.2464", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:51.2464", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:51.2464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:24:51.2636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:24:51.2636", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:51.3919", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:51.3919", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:24:51.3919", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:51.3919", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:51.3919", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:51.3919", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:51.4072", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:51.4072", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:51.4072", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" }
{ "timestamp": "2026-03-22 12:24:51.4072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" }
{ "timestamp": "2026-03-22 12:24:51.4193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:24:51.4193", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:51.4193", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:51.4193", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:51.4193", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:51.5462", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00184\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651721,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:51.547Z\",\"updated_on\":\"2026-03-22T12:24:51.547Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:51.5462", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:51.5462", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:51.5462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:24:51.5659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:24:51.5659", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:51.6945", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:51.6945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:24:51.6945", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:51.6945", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:51.6982", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:51.6982", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:51.6982", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:51.6982", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:51.6982", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" }
{ "timestamp": "2026-03-22 12:24:51.6982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" }
{ "timestamp": "2026-03-22 12:24:51.7186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:24:51.7186", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:51.7186", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:51.7186", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:51.7186", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:51.8544", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TCL\/25\/00024\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> HSE Suggestion\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651723,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:51.853Z\",\"updated_on\":\"2026-03-22T12:24:51.853Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:51.8544", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:51.8544", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:51.8544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:24:51.8741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:24:51.8741", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:52.0036", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:52.0036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:24:52.0036", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:52.0036", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:52.0036", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:52.0036", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:52.0036", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:52.0036", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:52.0036", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" }
{ "timestamp": "2026-03-22 12:24:52.0036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" }
{ "timestamp": "2026-03-22 12:24:52.0171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:24:52.0171", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:52.0171", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:52.0171", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:52.0171", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:52.1460", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00053\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651725,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:52.145Z\",\"updated_on\":\"2026-03-22T12:24:52.145Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:52.1460", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:52.1460", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:52.1460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:24:52.1672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:24:52.1672", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:52.2958", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:52.2958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:24:52.2958", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:52.2958", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:52.2958", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:52.2958", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:52.2958", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:52.2958", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:52.2958", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" }
{ "timestamp": "2026-03-22 12:24:52.2958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" }
{ "timestamp": "2026-03-22 12:24:52.3117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 12:24:52.3117", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:52.3117", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:52.3117", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:52.3117", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:52.4501", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00186\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651727,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:52.447Z\",\"updated_on\":\"2026-03-22T12:24:52.447Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:52.4501", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:52.4501", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:52.4501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 12:24:52.4629", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 12:24:52.4629", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:52.5903", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:52.5903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 12:24:52.5903", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:52.5903", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:52.5903", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:52.5903", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:52.5903", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:52.5903", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:52.5903", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" }
{ "timestamp": "2026-03-22 12:24:52.5903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" }
{ "timestamp": "2026-03-22 12:24:52.6076", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:24:52.6076", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:52.6076", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:52.6076", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:52.6076", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:52.7365", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00188\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651729,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:52.735Z\",\"updated_on\":\"2026-03-22T12:24:52.735Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:52.7365", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:52.7365", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:52.7365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:24:52.7453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:24:52.7453", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:52.8743", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:52.8743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:24:52.8743", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:52.8743", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:52.8743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:52.8743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:52.8743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:52.8743", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:52.8743", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" }
{ "timestamp": "2026-03-22 12:24:52.8743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" }
{ "timestamp": "2026-03-22 12:24:52.8938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:24:52.8938", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:52.8938", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:52.8938", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:52.8938", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:53.0230", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00055\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651731,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:53.021Z\",\"updated_on\":\"2026-03-22T12:24:53.021Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:53.0230", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:53.0230", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:53.0230", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:24:53.0340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:24:53.0340", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:53.1629", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:53.1629", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:24:53.1629", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:53.1629", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:53.1629", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:53.1629", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:53.1696", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:53.1696", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:53.1696", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" }
{ "timestamp": "2026-03-22 12:24:53.1696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" }
{ "timestamp": "2026-03-22 12:24:53.1696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 12:24:53.1696", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:53.1696", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:53.1815", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:53.1815", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:53.3206", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00196\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sagar EHS Head\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651733,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:53.319Z\",\"updated_on\":\"2026-03-22T12:24:53.319Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:53.3206", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:53.3206", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:53.3206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 12:24:53.3320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 12:24:53.3320", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:53.4611", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:53.4611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 12:24:53.4611", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:53.4611", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:53.4611", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:24:53.4611", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:24:53.4668", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:24:53.4668", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:53.4668", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" }
{ "timestamp": "2026-03-22 12:24:53.4668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" }
{ "timestamp": "2026-03-22 12:24:53.4668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:24:53.4668", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:24:53.4668", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:24:53.4668", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:24:53.4668", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:24:53.6258", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00199\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651735,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:24:53.624Z\",\"updated_on\":\"2026-03-22T12:24:53.624Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:24:53.6258", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:24:53.6258", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:24:53.6258", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:24:53.6370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:24:53.6370", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:24:53.7665", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:24:53.7665", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:24:53.7665", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:24:53.7665", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:25:04.1707", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:25:04.1707", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:25:04.1707", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:25:04.1707", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:28:04.1424", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:28:04.1424", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:28:04.1501", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:28:04.1501", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:31:04.1624", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:31:04.1624", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:31:04.1624", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:31:04.1624", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:34:04.1494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:34:04.1494", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:34:04.1494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:34:04.1494", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:37:04.1556", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:37:04.1556", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:37:04.1556", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:37:04.1556", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:49.3203", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:49.3203", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:39:49.3271", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:39:49.3271", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:49.3271", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" }
{ "timestamp": "2026-03-22 12:39:49.3271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" }
{ "timestamp": "2026-03-22 12:39:49.3271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:39:49.3271", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:39:49.3371", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:39:49.3371", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:39:49.3371", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:39:49.5140", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00208\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651737,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:39:49.511Z\",\"updated_on\":\"2026-03-22T12:39:49.511Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:39:49.5140", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:39:49.5140", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:39:49.5140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:39:49.5140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:39:49.5140", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:39:49.6536", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:39:49.6536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:39:49.6536", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:49.6536", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:49.6536", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:49.6536", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:39:49.6536", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:39:49.6536", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:49.6536", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" }
{ "timestamp": "2026-03-22 12:39:49.6652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" }
{ "timestamp": "2026-03-22 12:39:49.6652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:39:49.6652", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:39:49.6652", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:39:49.6652", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:39:49.6652", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:39:49.8047", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00225\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sayan Mondal\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651739,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:39:49.803Z\",\"updated_on\":\"2026-03-22T12:39:49.803Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:39:49.8047", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:39:49.8057", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:39:49.8057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:39:49.8057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:39:49.8057", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:39:49.9475", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:39:49.9475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:39:49.9475", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:49.9475", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:49.9475", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:49.9475", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:39:49.9475", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:39:49.9475", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:49.9475", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" }
{ "timestamp": "2026-03-22 12:39:49.9475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" }
{ "timestamp": "2026-03-22 12:39:49.9628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:39:49.9628", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:39:49.9628", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:39:49.9628", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:39:49.9628", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:39:50.0940", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00069\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651741,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:39:50.092Z\",\"updated_on\":\"2026-03-22T12:39:50.092Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:39:50.0940", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:39:50.0940", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:39:50.0940", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:39:50.1121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:39:50.1121", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:39:50.2432", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:39:50.2432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:39:50.2432", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:50.2432", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:50.2432", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:50.2432", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:39:50.2432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:39:50.2432", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:50.2432", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" }
{ "timestamp": "2026-03-22 12:39:50.2432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" }
{ "timestamp": "2026-03-22 12:39:50.2590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:39:50.2590", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:39:50.2590", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:39:50.2590", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:39:50.2590", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:39:50.3881", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/LCC\/25\/00010\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Ladder cleaning\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651743,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:39:50.386Z\",\"updated_on\":\"2026-03-22T12:39:50.386Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:39:50.3881", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:39:50.3881", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:39:50.3881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:39:50.4066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:39:50.4066", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:39:50.5361", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:39:50.5361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:39:50.5361", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:50.5361", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:50.5361", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:50.5361", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:39:50.5533", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:39:50.5533", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:50.5533", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" }
{ "timestamp": "2026-03-22 12:39:50.5533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" }
{ "timestamp": "2026-03-22 12:39:50.5629", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:39:50.5629", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:39:50.5629", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:39:50.5629", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:39:50.5629", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:39:50.6932", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00254\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651745,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:39:50.692Z\",\"updated_on\":\"2026-03-22T12:39:50.692Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:39:50.6932", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:39:50.6932", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:39:50.6932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:39:50.7035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:39:50.7035", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:39:50.8336", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:39:50.8336", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:39:50.8336", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:50.8336", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:50.8336", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:50.8378", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:39:50.8378", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:39:50.8378", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:50.8378", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" }
{ "timestamp": "2026-03-22 12:39:50.8378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" }
{ "timestamp": "2026-03-22 12:39:50.8552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:39:50.8552", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:39:50.8552", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:39:50.8552", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:39:50.8552", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:39:50.9760", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00261\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651747,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:39:50.983Z\",\"updated_on\":\"2026-03-22T12:39:50.983Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:39:50.9863", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:39:50.9863", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:39:50.9863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:39:51.0006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:39:51.0006", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:39:51.1339", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:39:51.1339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:39:51.1339", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:51.1339", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:51.1339", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:51.1339", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:39:51.1339", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:39:51.1339", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:51.1339", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" }
{ "timestamp": "2026-03-22 12:39:51.1339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" }
{ "timestamp": "2026-03-22 12:39:51.1564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:39:51.1564", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:39:51.1564", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:39:51.1564", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:39:51.1564", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:39:51.2888", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00267\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651749,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:39:51.287Z\",\"updated_on\":\"2026-03-22T12:39:51.287Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:39:51.2888", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:39:51.2905", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:39:51.2905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:39:51.3078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:39:51.3078", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:39:51.4378", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:39:51.4378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:39:51.4378", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:51.4378", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:51.4378", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:51.4378", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:39:51.4511", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:39:51.4511", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:51.4511", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" }
{ "timestamp": "2026-03-22 12:39:51.4511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" }
{ "timestamp": "2026-03-22 12:39:51.4511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:39:51.4511", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:39:51.4511", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:39:51.4511", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:39:51.4511", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:39:51.5885", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00271\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651751,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:39:51.588Z\",\"updated_on\":\"2026-03-22T12:39:51.588Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:39:51.5885", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:39:51.5885", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:39:51.5885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:39:51.5885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:39:51.6028", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:39:51.7277", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:39:51.7277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:39:51.7277", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:51.7277", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:51.7277", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:39:51.7277", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:39:51.7277", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:39:51.7277", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:51.7277", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" }
{ "timestamp": "2026-03-22 12:39:51.7277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" }
{ "timestamp": "2026-03-22 12:39:51.7464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:39:51.7464", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:39:51.7464", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:39:51.7464", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:39:51.7464", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:39:51.8900", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00274\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651753,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:39:51.886Z\",\"updated_on\":\"2026-03-22T12:39:51.886Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:39:51.8900", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:39:51.8900", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:39:51.8900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:39:51.9086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:39:51.9086", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:39:52.0509", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:39:52.0509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:39:52.0509", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:39:52.0509", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:40:04.1478", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:40:04.1478", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:40:04.1533", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:40:04.1533", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:43:04.1668", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:43:04.1668", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:43:04.1668", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:43:04.1668", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:46:04.1308", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:46:04.1308", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:46:04.1308", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:46:04.1308", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:49:04.1345", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:49:04.1345", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:49:04.1435", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:49:04.1435", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:52:04.1943", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:52:04.1943", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:52:04.1997", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:52:04.1997", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:54:49.4423", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:54:49.4423", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:54:49.4477", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:54:49.4477", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:54:49.4477", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" }
{ "timestamp": "2026-03-22 12:54:49.4477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" }
{ "timestamp": "2026-03-22 12:54:49.4477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:54:49.4477", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:54:49.4477", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:54:49.4477", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:54:49.4477", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:54:49.6353", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00163\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651755,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:54:49.633Z\",\"updated_on\":\"2026-03-22T12:54:49.633Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:54:49.6353", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:54:49.6353", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:54:49.6353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:54:49.6353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:54:49.6353", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:54:49.7746", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:54:49.7746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:54:49.7746", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:54:49.7746", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:54:49.7746", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:54:49.7746", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:54:49.7746", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:54:49.7746", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:54:49.7746", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" }
{ "timestamp": "2026-03-22 12:54:49.7746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" }
{ "timestamp": "2026-03-22 12:54:49.7909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:54:49.7909", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:54:49.7909", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:54:49.7909", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:54:49.7909", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:54:49.9183", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00066\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651757,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:54:49.918Z\",\"updated_on\":\"2026-03-22T12:54:49.918Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:54:49.9183", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:54:49.9183", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:54:49.9183", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:54:49.9392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:54:49.9392", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:54:50.0685", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:54:50.0685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:54:50.0685", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:54:50.0685", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:54:50.0685", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:54:50.0729", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:54:50.0729", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:54:50.0729", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:54:50.0729", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" }
{ "timestamp": "2026-03-22 12:54:50.0729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" }
{ "timestamp": "2026-03-22 12:54:50.0927", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:54:50.0927", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:54:50.0927", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:54:50.0927", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:54:50.0927", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:54:50.2214", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00220\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Kumar Samarjeet\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651759,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:54:50.219Z\",\"updated_on\":\"2026-03-22T12:54:50.219Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:54:50.2214", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:54:50.2214", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:54:50.2214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:54:50.2400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:54:50.2400", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:54:50.3674", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:54:50.3694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:54:50.3694", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:54:50.3694", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:54:50.3694", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:54:50.3694", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 12:54:50.3694", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:54:50.3694", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:54:50.3694", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" }
{ "timestamp": "2026-03-22 12:54:50.3694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" }
{ "timestamp": "2026-03-22 12:54:50.3694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 12:54:50.3694", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 12:54:50.3694", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 12:54:50.3694", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 12:54:50.3694", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 12:54:50.5140", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00231\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651761,\"delivery_status\":1,\"created_on\":\"2026-03-22T12:54:50.515Z\",\"updated_on\":\"2026-03-22T12:54:50.515Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 12:54:50.5140", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 12:54:50.5140", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 12:54:50.5140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 12:54:50.5410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 12:54:50.5410", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 12:54:50.6740", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 12:54:50.6740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 12:54:50.6740", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 12:54:50.6740", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:55:04.1338", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:55:04.1338", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:55:04.1338", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:55:04.1338", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 12:58:04.1154", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 12:58:04.1154", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 12:58:04.1154", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 12:58:04.1154", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:01:04.1503", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:01:04.1503", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:01:04.1503", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:01:04.1503", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:04:04.1479", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:04:04.1479", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:04:04.1479", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:04:04.1479", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:07:04.1581", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:07:04.1581", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:07:04.1581", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:07:04.1581", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:10:04.1591", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:10:04.1591", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:10:04.1677", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:10:04.1677", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:13:04.1228", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:13:04.1228", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:13:04.1228", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:13:04.1301", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:16:04.1270", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:16:04.1270", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:16:04.1270", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:16:04.1270", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:19:04.1416", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:19:04.1416", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:19:04.1416", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:19:04.1416", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:22:04.1408", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:22:04.1408", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:22:04.1408", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:22:04.1408", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:25:04.1645", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:25:04.1645", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:25:04.1645", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:25:04.1645", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:28:04.1525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:28:04.1525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:28:04.1525", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:28:04.1525", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:31:04.1418", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:31:04.1418", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:31:04.1418", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:31:04.1418", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:34:04.1465", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:34:04.1465", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:34:04.1465", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:34:04.1465", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:37:04.1634", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:37:04.1634", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:37:04.1735", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:37:04.1735", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:40:04.1158", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:40:04.1158", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:40:04.1170", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:40:04.1170", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:43:04.1493", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:43:04.1493", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:43:04.1493", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:43:04.1493", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:46:04.1287", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:46:04.1287", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:46:04.1287", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:46:04.1287", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:49:04.2005", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:49:04.2005", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:49:04.2005", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:49:04.2005", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:52:04.1825", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:52:04.1825", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:52:04.1825", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:52:04.1825", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:55:04.1460", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:55:04.1460", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:55:04.1472", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:55:04.1472", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 13:58:04.1537", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 13:58:04.1537", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 13:58:04.1537", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 13:58:04.1537", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:00:02.5548", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:00:02.5548", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1793\"}]}" }
{ "timestamp": "2026-03-22 14:00:02.5548", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:00:02.5548", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:00:02.5742", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:00:02.5742", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:00:02.5742", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:00:02.5742", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:00:02.5742", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:00:02.7458", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00057\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00057<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 13-Mar-2026 05:00:48 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> sdfsdf\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1793?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651804,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:00:02.744Z\",\"updated_on\":\"2026-03-22T14:00:02.744Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:00:02.7458", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:00:02.7458", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:00:02.7647", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:00:02.7647", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 14:00:02.7647", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00057\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"13-Mar-2026 05:00:48 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"sdfsdfLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1793?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:00:02.8958", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:00:02.8958", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:00:02.8958", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:00:02.8958", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:00:02.8958", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2993\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1792\"}]}" }
{ "timestamp": "2026-03-22 14:00:02.9104", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:00:02.9104", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:00:02.9104", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:00:02.9104", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:00:02.9104", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2993" }
{ "timestamp": "2026-03-22 14:00:02.9104", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"911236547796\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"contrapatient\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00056\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"13-Mar-2026 04:59:38 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"oloLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1792?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:00:03.0530", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:00:03.0530", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:00:03.0530", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:00:03.0530", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:00:03.0530", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2993\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1806\"}]}" }
{ "timestamp": "2026-03-22 14:00:03.0530", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:00:03.0530", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:00:03.0689", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:00:03.0689", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:00:03.0689", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2993" }
{ "timestamp": "2026-03-22 14:00:03.0689", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"911236547796\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"contrapatient\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00064\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"18-Mar-2026 06:35:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Injury description updateLocation: Dibrugarh India update\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1806?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:00:03.2019", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:00:03.2019", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:00:03.2019", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:00:03.2050", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:00:03.2050", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"3046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1805\"}]}" }
{ "timestamp": "2026-03-22 14:00:03.2050", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:00:03.2050", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:00:03.2302", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:00:03.2302", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:00:03.2302", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:00:03.2302", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:00:03.2302", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:00:03.3557", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"ccreator@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00063\",\"text\":null,\"html\":\"<p>Dear Customer Compaint creator,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00063<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 18-Mar-2026 06:29:40 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Testtt\\nLocation: Testtt<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1805?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651808,\"created_on\":\"2026-03-22T14:00:03.359Z\",\"updated_on\":\"2026-03-22T14:00:03.359Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:00:03.3611", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:00:03.3611", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:00:03.3611", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:00:03.3611", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 3046" }
{ "timestamp": "2026-03-22 14:00:03.3611", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917778855447\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Customer Compaint creator\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00063\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"18-Mar-2026 06:29:40 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"TestttLocation: Testtt\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1805?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:00:03.4991", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:00:03.4991", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:00:03.5009", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:01:04.1394", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:01:04.1394", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:01:04.1406", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:01:04.1406", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:04:04.2014", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:04:04.2014", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:04:04.2014", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:04:04.2014", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:07:04.1899", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:07:04.1899", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:07:04.1967", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:07:04.1967", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:10:04.1743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:10:04.1743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:10:04.1809", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:10:04.1809", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:13:04.1520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:13:04.1520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:13:04.1612", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:13:04.1612", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:16:04.1523", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:16:04.1523", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:16:04.1627", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:16:04.1627", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:19:04.1162", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:19:04.1162", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:19:04.1252", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:19:04.1252", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:22:04.1743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:22:04.1743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:22:04.1818", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:22:04.1818", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:24:49.5919", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:24:49.5919", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:24:49.5919", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:24:49.5992", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:24:49.5992", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" }
{ "timestamp": "2026-03-22 14:24:49.5992", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" }
{ "timestamp": "2026-03-22 14:24:49.6213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:24:49.6213", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:24:49.6213", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:24:49.6213", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:24:49.6213", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:24:49.7932", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00149\\n    <br \/>\\n    <b>Description:<\/b> 4\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651815,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:24:49.794Z\",\"updated_on\":\"2026-03-22T14:24:49.794Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:24:49.7932", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:24:49.7932", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:24:49.7932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:24:49.8045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:24:49.8045", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:24:49.9316", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:24:49.9316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:24:49.9316", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:24:49.9316", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:24:49.9316", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:24:49.9316", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:24:49.9455", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:24:49.9455", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:24:49.9455", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" }
{ "timestamp": "2026-03-22 14:24:49.9455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" }
{ "timestamp": "2026-03-22 14:24:49.9455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:24:49.9455", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:24:49.9455", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:24:49.9455", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:24:49.9455", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:24:50.0821", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00154\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651817,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:24:50.082Z\",\"updated_on\":\"2026-03-22T14:24:50.082Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:24:50.0821", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:24:50.0852", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:24:50.0852", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:24:50.1006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:24:50.1006", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:24:50.2307", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:24:50.2307", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:24:50.2307", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:24:50.2307", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:24:50.2307", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:24:50.2307", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:24:50.2452", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:24:50.2452", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:24:50.2452", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" }
{ "timestamp": "2026-03-22 14:24:50.2452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" }
{ "timestamp": "2026-03-22 14:24:50.2564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:24:50.2564", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:24:50.2564", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:24:50.2564", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:24:50.2564", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:24:50.3882", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00164\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651819,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:24:50.388Z\",\"updated_on\":\"2026-03-22T14:24:50.388Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:24:50.3882", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:24:50.3882", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:24:50.3882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:24:50.3985", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:24:50.3985", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:24:50.5273", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:24:50.5273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:24:50.5273", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:24:50.5273", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:24:50.5273", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:24:50.5273", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:24:50.5502", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:24:50.5502", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:24:50.5502", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" }
{ "timestamp": "2026-03-22 14:24:50.5502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" }
{ "timestamp": "2026-03-22 14:24:50.5622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:24:50.5622", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:24:50.5622", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:24:50.5622", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:24:50.5622", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:24:50.6915", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00166\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651821,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:24:50.690Z\",\"updated_on\":\"2026-03-22T14:24:50.690Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:24:50.6915", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:24:50.6933", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:24:50.6933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:24:50.6933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:24:50.6933", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:24:50.8364", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:24:50.8364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:24:50.8364", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:24:50.8364", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:24:50.8364", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:24:50.8364", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:24:50.8519", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:24:50.8519", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:24:50.8519", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" }
{ "timestamp": "2026-03-22 14:24:50.8519", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" }
{ "timestamp": "2026-03-22 14:24:50.8519", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:24:50.8519", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:24:50.8519", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:24:50.8519", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:24:50.8519", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:24:50.9885", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00175\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> safety person\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651823,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:24:50.989Z\",\"updated_on\":\"2026-03-22T14:24:50.989Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:24:50.9885", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:24:50.9919", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:24:50.9919", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:24:51.0081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:24:51.0081", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:24:51.1526", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:24:51.1526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:24:51.1526", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:24:51.1526", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:25:04.1509", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:25:04.1509", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:25:04.1509", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:25:04.1509", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:28:04.1499", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:28:04.1499", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:28:04.1499", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:28:04.1499", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:02.5308", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:02.5308", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"843\"}]}" }
{ "timestamp": "2026-03-22 14:30:02.5378", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:02.5378", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:02.5505", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:02.5505", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:02.5505", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:02.5505", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:02.5505", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:02.7270", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00365\",\"text\":null,\"html\":\"<p>Dear Rajkumar Pativada,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00365<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:57 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/843?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651826,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:02.725Z\",\"updated_on\":\"2026-03-22T14:30:02.725Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:02.7270", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:02.7270", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:02.7352", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:02.7352", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" }
{ "timestamp": "2026-03-22 14:30:02.7352", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00365\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/843?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:02.8655", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:02.8655", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:02.8655", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:02.8655", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:02.8655", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"844\"}]}" }
{ "timestamp": "2026-03-22 14:30:02.8796", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:02.8796", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:02.8796", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:02.8796", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:02.8796", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:02.8908", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:02.8908", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:03.0198", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00366\",\"text\":null,\"html\":\"<p>Dear Rajkumar Pativada,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00366<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:22:00 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/844?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651828,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:03.018Z\",\"updated_on\":\"2026-03-22T14:30:03.018Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:03.0198", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:03.0198", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:03.0332", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:03.0332", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" }
{ "timestamp": "2026-03-22 14:30:03.0332", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00366\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/844?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:03.1636", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:03.1636", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:03.1636", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:03.1636", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:03.1636", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"845\"}]}" }
{ "timestamp": "2026-03-22 14:30:03.1779", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:03.1779", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:03.1878", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:03.1878", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:03.1878", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:03.1878", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:03.1878", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:03.3175", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00367\",\"text\":null,\"html\":\"<p>Dear Rajkumar Pativada,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00367<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:22:03 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/845?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651830,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:03.318Z\",\"updated_on\":\"2026-03-22T14:30:03.318Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:03.3175", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:03.3175", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:03.3359", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:03.3359", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" }
{ "timestamp": "2026-03-22 14:30:03.3359", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00367\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:03 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/845?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:03.4666", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:03.4666", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:03.4666", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:03.4666", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:03.4666", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1197\"}]}" }
{ "timestamp": "2026-03-22 14:30:03.4739", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:03.4739", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:03.4863", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:03.4863", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:03.4863", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:03.4863", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:03.4863", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:03.6170", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00521\",\"text\":null,\"html\":\"<p>Dear Rajkumar Pativada,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00521<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 30-Dec-2025 01:55:58 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> NA\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1197?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651832,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:03.615Z\",\"updated_on\":\"2026-03-22T14:30:03.615Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:03.6170", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:03.6170", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:03.6367", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:03.6367", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" }
{ "timestamp": "2026-03-22 14:30:03.6367", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00521\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 01:55:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1197?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:03.7649", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:03.7649", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:03.7687", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:03.7687", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:03.7687", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1482\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1039\"}]}" }
{ "timestamp": "2026-03-22 14:30:03.7687", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:03.7687", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:03.7825", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:03.7825", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:03.7825", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:03.7825", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:03.7825", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:03.9134", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"kumarsamarjeet.19@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00480\",\"text\":null,\"html\":\"<p>Dear Kumar Samarjeet,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00480<br>\\n    <strong>Reported By:<\/strong> Shreya Ved<br>\\n    <strong>Date & Time:<\/strong> 26-Nov-2025 11:38:15 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> tedt\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1039?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651834,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:03.912Z\",\"updated_on\":\"2026-03-22T14:30:03.912Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:03.9134", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:03.9134", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:03.9310", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:03.9310", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1482" }
{ "timestamp": "2026-03-22 14:30:03.9310", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918249683426\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00480\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"26-Nov-2025 11:38:15 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tedtLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1039?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:04.0637", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:04.0637", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:04.0637", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:04.0637", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:04.0637", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"794\"}]}" }
{ "timestamp": "2026-03-22 14:30:04.0790", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:04.0790", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:04.0790", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:04.0790", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:04.0790", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:04.0790", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:04.0790", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:04.2178", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00316\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00316<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 30-Oct-2025 11:57:40 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: Hyderabad, Andhra Pradesh<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/794?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651836,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:04.216Z\",\"updated_on\":\"2026-03-22T14:30:04.216Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:04.2178", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:04.2201", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:04.2370", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:04.2370", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 14:30:04.2370", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00316\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:57:40 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: Hyderabad, Andhra Pradesh\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/794?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:04.3667", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:04.3667", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:04.3667", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:04.3667", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:04.3667", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"797\"}]}" }
{ "timestamp": "2026-03-22 14:30:04.3828", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:04.3828", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:04.3929", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:04.3929", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:04.3929", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:04.3929", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:04.3929", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:04.5229", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00319\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00319<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 30-Oct-2025 11:58:37 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> test\\nLocation: Delhi<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/797?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651838,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:04.522Z\",\"updated_on\":\"2026-03-22T14:30:04.522Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:04.5229", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:04.5229", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:04.5327", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:04.5327", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 14:30:04.5327", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00319\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:58:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testLocation: Delhi\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/797?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:04.6625", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:04.6625", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:04.6625", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:04.6625", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:04.6625", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"804\"}]}" }
{ "timestamp": "2026-03-22 14:30:04.6797", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:04.6797", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:04.6910", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:04.6910", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:04.6910", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:04.6910", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:04.6910", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:04.8212", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00326\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00326<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:01:20 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Had a bruise on ear\\nLocation: Hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/804?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651840,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:04.820Z\",\"updated_on\":\"2026-03-22T14:30:04.820Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:04.8212", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:04.8212", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:04.8303", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:04.8303", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 14:30:04.8303", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00326\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:20 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Had a bruise on earLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/804?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:04.9603", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:04.9603", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:04.9603", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:04.9603", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:04.9603", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"812\"}]}" }
{ "timestamp": "2026-03-22 14:30:04.9717", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:04.9717", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:04.9717", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:04.9717", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:04.9717", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:04.9717", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:04.9717", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:05.1103", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00334\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00334<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:05:16 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: T3F10<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/812?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651842,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:05.112Z\",\"updated_on\":\"2026-03-22T14:30:05.112Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:05.1103", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:05.1103", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:05.1328", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:05.1328", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 14:30:05.1328", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00334\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:05:16 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: T3F10\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/812?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:05.2634", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:05.2634", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:05.2634", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:05.2661", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:05.2661", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1305\"}]}" }
{ "timestamp": "2026-03-22 14:30:05.2661", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:05.2661", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:05.2842", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:05.2842", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:05.2842", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:05.2842", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:05.2842", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:05.4213", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00007\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00007<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 06-Jan-2026 09:37:53 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> NA\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1305?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651844,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:05.419Z\",\"updated_on\":\"2026-03-22T14:30:05.419Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:05.4221", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:05.4221", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:05.4400", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:05.4400", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 14:30:05.4400", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00007\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"06-Jan-2026 09:37:53 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1305?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:05.5880", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:05.5880", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:05.5880", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:05.5880", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:05.5880", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1794\"}]}" }
{ "timestamp": "2026-03-22 14:30:05.5880", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:05.5880", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:05.6043", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:05.6043", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:05.6043", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:05.6043", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:05.6043", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:05.7407", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00058\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00058<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 13-Mar-2026 05:52:59 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> gdhj\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1794?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651846,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:05.739Z\",\"updated_on\":\"2026-03-22T14:30:05.739Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:05.7407", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:05.7407", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:05.7581", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:05.7581", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 14:30:05.7581", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00058\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"13-Mar-2026 05:52:59 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"gdhjLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1794?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:05.8884", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:05.8884", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:05.8884", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:05.8917", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:05.8917", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"811\"}]}" }
{ "timestamp": "2026-03-22 14:30:05.8917", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:05.8917", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:05.9123", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:05.9123", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:05.9123", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:05.9123", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:05.9123", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:06.0471", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00333\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00333<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:04:06 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/811?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651848,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:06.043Z\",\"updated_on\":\"2026-03-22T14:30:06.043Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:06.0471", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:06.0471", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:06.0639", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:06.0639", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:06.0639", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00333\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:04:06 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/811?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:06.1953", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:06.1953", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:06.1953", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:06.1953", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:06.1953", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"813\"}]}" }
{ "timestamp": "2026-03-22 14:30:06.2078", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:06.2078", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:06.2078", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:06.2078", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:06.2190", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:06.2190", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:06.2190", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:06.3422", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00335\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00335<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:08:52 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Injury\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/813?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651850,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:06.346Z\",\"updated_on\":\"2026-03-22T14:30:06.346Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:06.3422", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:06.3422", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:06.3576", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:06.3576", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:06.3576", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00335\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:08:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/813?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:06.4890", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:06.4890", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:06.4890", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:06.4890", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:06.4890", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"816\"}]}" }
{ "timestamp": "2026-03-22 14:30:06.5043", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:06.5043", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:06.5043", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:06.5158", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:06.5158", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:06.5158", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:06.5158", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:06.6408", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00338\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00338<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:10:30 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/816?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651852,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:06.643Z\",\"updated_on\":\"2026-03-22T14:30:06.643Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:06.6408", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:06.6408", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:06.6575", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:06.6575", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:06.6575", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00338\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:10:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/816?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:06.7871", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:06.7871", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:06.7871", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:06.7871", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:06.7871", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"831\"}]}" }
{ "timestamp": "2026-03-22 14:30:06.8025", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:06.8025", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:06.8134", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:06.8134", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:06.8134", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:06.8134", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:06.8134", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:06.9447", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00353\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00353<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:43 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/831?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651854,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:06.943Z\",\"updated_on\":\"2026-03-22T14:30:06.943Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:06.9447", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:06.9447", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:06.9635", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:06.9635", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:06.9635", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00353\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:43 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/831?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:07.0925", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:07.0938", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:07.0938", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:07.0938", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:07.0938", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"832\"}]}" }
{ "timestamp": "2026-03-22 14:30:07.0938", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:07.0938", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:07.1165", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:07.1165", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:07.1165", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:07.1165", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:07.1165", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:07.2407", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00354\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00354<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:46 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/832?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651856,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:07.245Z\",\"updated_on\":\"2026-03-22T14:30:07.245Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:07.2407", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:07.2407", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:07.2563", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:07.2563", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:07.2563", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00354\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/832?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:07.3878", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:07.3878", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:07.3878", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:07.3878", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:07.3878", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"833\"}]}" }
{ "timestamp": "2026-03-22 14:30:07.3931", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:07.3931", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:07.3931", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:07.3931", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:07.3931", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:07.3931", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:07.3931", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:07.5329", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00355\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00355<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:49 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/833?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651858,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:07.531Z\",\"updated_on\":\"2026-03-22T14:30:07.531Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:07.5329", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:07.5329", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:07.5515", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:07.5515", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:07.5515", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00355\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/833?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:07.6805", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:07.6805", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:07.6805", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:07.6805", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:07.6805", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"834\"}]}" }
{ "timestamp": "2026-03-22 14:30:07.6805", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:07.6805", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:07.6952", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:07.6952", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:07.6952", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:07.6952", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:07.6952", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:07.8232", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00356\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00356<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:52 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/834?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651860,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:07.823Z\",\"updated_on\":\"2026-03-22T14:30:07.823Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:07.8232", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:07.8232", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:07.8426", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:07.8426", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:07.8426", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00356\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/834?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:07.9714", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:07.9714", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:07.9714", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:07.9714", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:07.9714", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"836\"}]}" }
{ "timestamp": "2026-03-22 14:30:07.9714", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:07.9714", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:07.9890", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:07.9890", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:07.9890", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:07.9890", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:07.9890", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:08.1171", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00358\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00358<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:57 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/836?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651862,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:08.118Z\",\"updated_on\":\"2026-03-22T14:30:08.118Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:08.1171", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:08.1171", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:08.1286", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:08.1286", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:08.1286", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00358\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/836?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:08.2624", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:08.2624", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:08.2624", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:08.2659", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:08.2659", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"837\"}]}" }
{ "timestamp": "2026-03-22 14:30:08.2659", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:08.2659", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:08.2865", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:08.2865", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:08.2865", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:08.2865", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:08.2865", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:08.4156", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00359\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00359<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:59 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/837?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651864,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:08.414Z\",\"updated_on\":\"2026-03-22T14:30:08.414Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:08.4156", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:08.4156", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:08.4338", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:08.4338", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:08.4338", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00359\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:59 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/837?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:08.5643", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:08.5643", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:08.5643", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:08.5643", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:08.5643", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"838\"}]}" }
{ "timestamp": "2026-03-22 14:30:08.5781", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:08.5781", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:08.5781", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:08.5781", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:08.5781", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:08.5781", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:08.5781", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:08.7185", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00360\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00360<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:02 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/838?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651866,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:08.717Z\",\"updated_on\":\"2026-03-22T14:30:08.717Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:08.7185", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:08.7203", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:08.7360", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:08.7360", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:08.7360", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00360\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:02 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/838?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:08.8648", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:08.8648", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:08.8648", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:08.8648", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:08.8648", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"839\"}]}" }
{ "timestamp": "2026-03-22 14:30:08.8648", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:08.8648", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:08.8799", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:08.8799", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:08.8799", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:08.8799", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:08.8799", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:09.0102", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00361\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00361<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:05 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/839?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651868,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:09.009Z\",\"updated_on\":\"2026-03-22T14:30:09.009Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:09.0102", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:09.0102", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:09.0276", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:09.0276", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:09.0276", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00361\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:05 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/839?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:09.1589", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:09.1589", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:09.1589", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:09.1589", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:09.1589", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"840\"}]}" }
{ "timestamp": "2026-03-22 14:30:09.1724", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:09.1724", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:09.1724", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:09.1724", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:09.1724", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:09.1724", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:09.1724", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:09.3121", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00362\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00362<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:08 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/840?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651870,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:09.311Z\",\"updated_on\":\"2026-03-22T14:30:09.311Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:09.3121", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:09.3141", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:09.3297", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:09.3297", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:09.3297", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00362\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:08 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/840?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:09.4589", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:09.4589", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:09.4589", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:09.4589", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:09.4589", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"841\"}]}" }
{ "timestamp": "2026-03-22 14:30:09.4716", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:09.4716", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:09.4716", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:09.4716", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:09.4716", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:09.4716", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:09.4716", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:09.6175", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00363\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00363<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:11 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/841?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651872,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:09.614Z\",\"updated_on\":\"2026-03-22T14:30:09.614Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:09.6175", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:09.6175", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:09.6332", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:09.6332", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:09.6332", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00363\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:11 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/841?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:09.7652", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:09.7652", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:09.7652", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:09.7662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:09.7662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"842\"}]}" }
{ "timestamp": "2026-03-22 14:30:09.7662", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:09.7662", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:09.7811", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:09.7811", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:09.7811", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:09.7811", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:09.7811", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:09.9217", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00364\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00364<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:14 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/842?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651874,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:09.921Z\",\"updated_on\":\"2026-03-22T14:30:09.921Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:09.9217", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:09.9217", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:09.9217", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:09.9217", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:09.9217", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00364\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/842?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:10.0593", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:10.0593", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:10.0593", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:10.0593", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:10.0593", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"857\"}]}" }
{ "timestamp": "2026-03-22 14:30:10.0639", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:10.0639", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:10.0799", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:10.0799", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:10.0799", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:10.0799", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:10.0799", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:10.2081", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00376\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00376<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 06:01:58 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> hc\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/857?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651876,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:10.207Z\",\"updated_on\":\"2026-03-22T14:30:10.207Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:10.2081", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:10.2081", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:10.2081", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:10.2081", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:10.2188", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00376\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:01:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/857?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:10.3484", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:10.3484", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:10.3484", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:10.3484", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:10.3484", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"858\"}]}" }
{ "timestamp": "2026-03-22 14:30:10.3484", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:10.3484", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:10.3691", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:10.3691", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:10.3691", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:10.3691", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:10.3691", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:10.4975", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00377\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00377<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 06:24:41 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> hc\\nLocation: Updated Health record <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/858?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651878,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:10.496Z\",\"updated_on\":\"2026-03-22T14:30:10.496Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:10.4975", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:10.4975", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:10.5071", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:10.5071", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:10.5071", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00377\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:24:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/858?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:10.6344", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:10.6344", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:10.6344", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:10.6344", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:10.6344", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"861\"}]}" }
{ "timestamp": "2026-03-22 14:30:10.6409", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:10.6409", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:10.6619", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:10.6619", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:10.6619", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:10.6619", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:10.6619", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:10.7931", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00380\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00380<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 09:19:01 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> hc\\nLocation: Updated Health record - 3<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/861?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651880,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:10.792Z\",\"updated_on\":\"2026-03-22T14:30:10.792Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:10.7931", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:10.7931", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:10.8097", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:10.8097", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:10.8097", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00380\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 09:19:01 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record - 3\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/861?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:10.9389", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:10.9389", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:10.9389", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:10.9389", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:10.9389", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"865\"}]}" }
{ "timestamp": "2026-03-22 14:30:10.9389", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:10.9389", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:10.9532", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:10.9532", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:10.9532", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:10.9532", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:10.9532", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:11.0813", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00384\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00384<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 11:05:50 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> bbbbbbbbbbbbbbbbbbbbbbbbbb\\nLocation: hyd<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/865?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651882,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:11.081Z\",\"updated_on\":\"2026-03-22T14:30:11.081Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:11.0813", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:11.0813", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:11.1134", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:11.1134", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:11.1134", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00384\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:05:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bbbbbbbbbbbbbbbbbbbbbbbbbbLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/865?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:11.2432", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:11.2432", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:11.2432", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:11.2432", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:11.2432", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"977\"}]}" }
{ "timestamp": "2026-03-22 14:30:11.2432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:11.2432", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:11.2580", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:11.2580", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:11.2580", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:11.2580", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:11.2580", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:11.3866", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00449\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00449<br>\\n    <strong>Reported By:<\/strong> Shreya Ved<br>\\n    <strong>Date & Time:<\/strong> 15-Nov-2025 04:43:44 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> internal bleeding\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/977?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651884,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:11.385Z\",\"updated_on\":\"2026-03-22T14:30:11.385Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:11.3866", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:11.3866", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:11.3940", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:11.3940", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:11.3940", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00449\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"15-Nov-2025 04:43:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"internal bleedingLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/977?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:11.5226", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:11.5226", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:11.5226", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:11.5226", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:11.5226", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1295\"}]}" }
{ "timestamp": "2026-03-22 14:30:11.5226", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:11.5226", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:11.5364", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:11.5364", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:11.5364", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:11.5364", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:11.5364", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:11.6656", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00004\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00004<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 05-Jan-2026 01:23:41 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> NA\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1295?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651886,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:11.664Z\",\"updated_on\":\"2026-03-22T14:30:11.664Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:11.6656", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:11.6656", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:11.6827", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:11.6827", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:11.6827", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00004\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:23:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1295?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:11.8125", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:11.8125", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:11.8125", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:11.8125", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:11.8125", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1296\"}]}" }
{ "timestamp": "2026-03-22 14:30:11.8125", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:11.8125", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:11.8359", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:11.8359", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:11.8359", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:11.8359", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:11.8359", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:11.9648", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00005\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00005<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 05-Jan-2026 01:28:00 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Critical\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1296?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651888,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:11.964Z\",\"updated_on\":\"2026-03-22T14:30:11.964Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:11.9648", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:11.9648", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:11.9841", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:11.9841", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 14:30:11.9841", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00005\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:28:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CriticalLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1296?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:12.1103", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:12.1103", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:12.1103", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:12.1103", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:12.1103", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"805\"}]}" }
{ "timestamp": "2026-03-22 14:30:12.1259", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:12.1259", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:12.1259", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:12.1259", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:12.1259", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:12.1259", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:12.1259", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:12.2612", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00327\",\"text\":null,\"html\":\"<p>Dear DebrajTestUser6 Testt,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00327<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:01:31 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/805?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651890,\"created_on\":\"2026-03-22T14:30:12.262Z\",\"updated_on\":\"2026-03-22T14:30:12.262Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:12.2612", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:12.2612", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:12.2743", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:12.2743", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" }
{ "timestamp": "2026-03-22 14:30:12.2743", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00327\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:31 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/805?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:12.4052", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:12.4052", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:12.4072", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:12.4072", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:12.4072", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"806\"}]}" }
{ "timestamp": "2026-03-22 14:30:12.4316", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:12.4316", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:12.4437", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:12.4437", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:12.4437", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:12.4437", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:12.4437", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:12.5783", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00328\",\"text\":null,\"html\":\"<p>Dear DebrajTestUser6 Testt,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00328<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:02:00 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/806?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651892,\"created_on\":\"2026-03-22T14:30:12.577Z\",\"updated_on\":\"2026-03-22T14:30:12.577Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:12.5783", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:12.5783", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:12.5783", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:12.5783", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" }
{ "timestamp": "2026-03-22 14:30:12.5783", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00328\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:02:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/806?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:12.7166", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:12.7166", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:12.7166", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:12.7166", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:12.7166", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"809\"}]}" }
{ "timestamp": "2026-03-22 14:30:12.7286", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:12.7286", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:12.7385", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:12.7385", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:12.7385", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:12.7385", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:12.7385", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:12.8676", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00331\",\"text\":null,\"html\":\"<p>Dear DebrajTestUser6 Testt,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00331<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:03:34 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/809?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651894,\"created_on\":\"2026-03-22T14:30:12.866Z\",\"updated_on\":\"2026-03-22T14:30:12.866Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:12.8676", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:12.8676", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:12.8870", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:12.8870", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" }
{ "timestamp": "2026-03-22 14:30:12.8870", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00331\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:03:34 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/809?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:13.0191", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:13.0191", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:13.0191", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:13.0191", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:13.0191", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"814\"}]}" }
{ "timestamp": "2026-03-22 14:30:13.0191", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:13.0191", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:13.0398", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:13.0398", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:13.0398", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:13.0398", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:13.0398", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:13.1720", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00336\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00336<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:09:44 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/814?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651896,\"created_on\":\"2026-03-22T14:30:13.170Z\",\"updated_on\":\"2026-03-22T14:30:13.170Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:13.1720", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:13.1720", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:13.1920", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:13.1920", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:13.1920", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00336\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/814?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:13.3204", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:13.3204", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:13.3204", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:13.3204", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:13.3204", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"815\"}]}" }
{ "timestamp": "2026-03-22 14:30:13.3204", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:13.3204", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:13.3346", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:13.3346", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:13.3346", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:13.3346", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:13.3346", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:13.4568", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00337\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00337<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:09:58 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/815?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651898,\"created_on\":\"2026-03-22T14:30:13.462Z\",\"updated_on\":\"2026-03-22T14:30:13.462Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:13.4568", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:13.4568", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:13.4764", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:13.4764", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:13.4764", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00337\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:58 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/815?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:13.6054", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:13.6054", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:13.6054", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:13.6054", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:13.6054", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"817\"}]}" }
{ "timestamp": "2026-03-22 14:30:13.6159", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:13.6159", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:13.6255", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:13.6255", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:13.6255", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:13.6255", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:13.6255", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:13.7549", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00339\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00339<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:14 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/817?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651900,\"created_on\":\"2026-03-22T14:30:13.753Z\",\"updated_on\":\"2026-03-22T14:30:13.753Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:13.7549", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:13.7549", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:13.7727", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:13.7727", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:13.7727", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00339\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/817?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:13.9020", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:13.9020", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:13.9020", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:13.9020", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:13.9020", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"818\"}]}" }
{ "timestamp": "2026-03-22 14:30:13.9162", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:13.9162", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:13.9269", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:13.9269", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:13.9269", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:13.9269", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:13.9269", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:14.0665", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00340\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00340<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:17 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/818?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651902,\"created_on\":\"2026-03-22T14:30:14.065Z\",\"updated_on\":\"2026-03-22T14:30:14.065Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:14.0665", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:14.0665", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:14.0665", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:14.0665", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:14.0665", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00340\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:17 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/818?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:14.2055", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:14.2055", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:14.2055", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:14.2055", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:14.2055", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"819\"}]}" }
{ "timestamp": "2026-03-22 14:30:14.2217", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:14.2217", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:14.2217", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:14.2217", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:14.2217", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:14.2217", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:14.2217", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:14.3681", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00341\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00341<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:19 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/819?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651904,\"created_on\":\"2026-03-22T14:30:14.367Z\",\"updated_on\":\"2026-03-22T14:30:14.367Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:14.3681", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:14.3681", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:14.3861", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:14.3861", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:14.3861", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00341\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:19 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/819?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:14.5150", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:14.5159", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:14.5159", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:14.5159", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:14.5159", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"820\"}]}" }
{ "timestamp": "2026-03-22 14:30:14.5159", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:14.5159", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:14.5408", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:14.5408", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:14.5408", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:14.5408", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:14.5408", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:14.6701", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00342\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00342<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:22 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/820?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651906,\"created_on\":\"2026-03-22T14:30:14.668Z\",\"updated_on\":\"2026-03-22T14:30:14.668Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:14.6701", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:14.6717", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:14.6717", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:14.6717", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:14.6717", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00342\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:22 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/820?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:14.8151", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:14.8151", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:14.8151", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:14.8151", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:14.8151", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"821\"}]}" }
{ "timestamp": "2026-03-22 14:30:14.8151", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:14.8151", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:14.8295", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:14.8295", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:14.8295", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:14.8295", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:14.8295", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:14.9507", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00343\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00343<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:25 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/821?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651908,\"created_on\":\"2026-03-22T14:30:14.957Z\",\"updated_on\":\"2026-03-22T14:30:14.957Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:14.9507", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:14.9603", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:14.9764", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:14.9764", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:14.9764", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00343\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:25 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/821?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:15.1082", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:15.1082", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:15.1100", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:15.1100", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:15.1100", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"822\"}]}" }
{ "timestamp": "2026-03-22 14:30:15.1100", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:15.1100", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:15.1333", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:15.1333", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:15.1333", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:15.1333", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:15.1333", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:15.2619", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00344\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00344<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:27 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/822?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651910,\"created_on\":\"2026-03-22T14:30:15.261Z\",\"updated_on\":\"2026-03-22T14:30:15.261Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:15.2619", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:15.2619", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:15.2797", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:15.2797", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:15.2797", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00344\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:27 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/822?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:15.4097", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:15.4097", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:15.4097", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:15.4097", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:15.4097", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"823\"}]}" }
{ "timestamp": "2026-03-22 14:30:15.4251", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:15.4251", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:15.4251", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:15.4251", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:15.4251", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:15.4251", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:15.4251", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:15.5590", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00345\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00345<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:30 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/823?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651912,\"created_on\":\"2026-03-22T14:30:15.564Z\",\"updated_on\":\"2026-03-22T14:30:15.564Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:15.5590", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:15.5590", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:15.5740", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:15.5740", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:15.5740", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00345\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/823?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:15.6999", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:15.6999", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:15.7045", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:15.7045", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:15.7045", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"824\"}]}" }
{ "timestamp": "2026-03-22 14:30:15.7045", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:15.7045", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:15.7280", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:15.7280", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:15.7280", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:15.7280", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:15.7280", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:15.8580", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00346\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00346<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:33 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/824?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651914,\"created_on\":\"2026-03-22T14:30:15.857Z\",\"updated_on\":\"2026-03-22T14:30:15.857Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:15.8580", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:15.8598", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:15.8598", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:15.8598", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:15.8598", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00346\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:33 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/824?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:16.0026", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:16.0026", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:16.0026", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:16.0026", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:16.0026", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"825\"}]}" }
{ "timestamp": "2026-03-22 14:30:16.0181", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:16.0181", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:16.0181", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:16.0181", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:16.0181", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:16.0181", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:16.0181", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:16.1578", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00347\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00347<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:36 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/825?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651916,\"created_on\":\"2026-03-22T14:30:16.157Z\",\"updated_on\":\"2026-03-22T14:30:16.157Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:16.1578", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:16.1578", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:16.1774", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:16.1774", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:16.1774", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00347\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:36 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/825?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:16.3071", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:16.3071", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:16.3071", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:16.3071", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:16.3071", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"826\"}]}" }
{ "timestamp": "2026-03-22 14:30:16.3131", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:16.3131", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:16.3131", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:16.3131", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:16.3131", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:16.3131", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:16.3131", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:16.4504", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00348\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00348<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:38 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/826?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651918,\"created_on\":\"2026-03-22T14:30:16.449Z\",\"updated_on\":\"2026-03-22T14:30:16.449Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:16.4504", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:16.4504", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:16.4703", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:16.4703", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:16.4703", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00348\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:38 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/826?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:16.5997", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:16.5997", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:16.5997", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:16.5997", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:16.5997", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"828\"}]}" }
{ "timestamp": "2026-03-22 14:30:16.5997", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:16.5997", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:16.6167", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:16.6167", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:16.6167", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:16.6167", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:16.6167", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:16.7464", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00350\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00350<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:44 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/828?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651920,\"created_on\":\"2026-03-22T14:30:16.745Z\",\"updated_on\":\"2026-03-22T14:30:16.745Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:16.7464", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:16.7464", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:16.7648", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:16.7648", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:16.7648", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00350\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/828?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:16.8927", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:16.8927", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:16.8927", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:16.8927", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:16.8927", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"829\"}]}" }
{ "timestamp": "2026-03-22 14:30:16.9079", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:16.9079", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:16.9218", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:16.9218", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:16.9218", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:16.9218", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:16.9218", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:17.0430", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00351\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00351<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:46 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/829?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651922,\"created_on\":\"2026-03-22T14:30:17.050Z\",\"updated_on\":\"2026-03-22T14:30:17.050Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:17.0430", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:17.0430", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:17.0600", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.0600", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:17.0600", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00351\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/829?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:17.1888", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:17.1888", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.1888", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.1888", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.1888", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"830\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.2063", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.2063", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.2063", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.2063", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:17.2063", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:17.2063", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:17.2063", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:17.3470", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00352\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00352<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:49 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/830?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651924,\"created_on\":\"2026-03-22T14:30:17.345Z\",\"updated_on\":\"2026-03-22T14:30:17.345Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:17.3470", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:17.3470", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:17.3610", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.3610", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:17.3610", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00352\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/830?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:17.4904", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:17.4904", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.4904", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.4904", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.4904", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"866\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.5000", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.5000", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.5000", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.5000", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:17.5000", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:17.5000", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:17.5000", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:17.6399", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00385\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00385<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 11:10:43 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> bjj\\nLocation: hyd<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/866?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651926,\"created_on\":\"2026-03-22T14:30:17.638Z\",\"updated_on\":\"2026-03-22T14:30:17.638Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:17.6399", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:17.6414", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:17.6619", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.6619", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 14:30:17.6619", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00385\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:10:43 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bjjLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/866?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:17.7916", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:17.7916", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.7916", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.7916", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.7916", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"795\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.7966", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.7966", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.7966", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.7966", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.7966", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.7966", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.7966", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"796\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.7966", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.7966", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.8171", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.8171", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.8171", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8171", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8171", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"798\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.8171", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.8171", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.8284", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.8284", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.8284", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8284", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8284", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"799\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.8284", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.8284", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.8284", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.8284", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.8284", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8284", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8284", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"800\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.8449", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.8449", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.8449", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.8449", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.8449", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8449", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8449", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"801\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.8449", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.8449", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.8675", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.8675", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.8675", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8675", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8675", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"802\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.8675", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.8675", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.8789", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.8789", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.8789", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8789", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8789", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"803\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.8789", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.8789", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.8906", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.8906", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.8906", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8906", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8906", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"807\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.8906", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.8906", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.8906", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.8906", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.8906", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8906", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.8906", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"789\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.9074", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.9074", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.9074", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.9074", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.9074", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.9074", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.9074", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"791\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.9074", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.9074", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.9268", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.9268", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.9268", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.9268", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.9268", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"793\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.9268", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.9268", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.9386", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.9386", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.9386", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.9386", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.9386", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"808\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.9386", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.9386", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.9386", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.9386", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.9386", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.9386", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.9386", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"810\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.9551", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.9551", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.9551", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.9551", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.9551", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.9551", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.9551", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"864\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.9551", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.9551", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.9743", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.9743", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:17.9743", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.9743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:17.9743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2629\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"863\"}]}" }
{ "timestamp": "2026-03-22 14:30:17.9743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:17.9743", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:17.9869", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:17.9869", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:17.9869", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:17.9869", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:17.9869", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:18.1119", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"manoharsai566@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00382\",\"text\":null,\"html\":\"<p>Dear Manohar P,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00382<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 10:37:37 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> tff\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/863?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651928,\"created_on\":\"2026-03-22T14:30:18.115Z\",\"updated_on\":\"2026-03-22T14:30:18.115Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:18.1119", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:18.1119", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:18.1257", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:18.1257", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2629" }
{ "timestamp": "2026-03-22 14:30:18.1257", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919110581198\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Manohar P\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00382\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 10:37:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tffLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/863?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:18.2556", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:18.2556", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:18.2556", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:18.2556", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:18.2556", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1077\"}]}" }
{ "timestamp": "2026-03-22 14:30:18.2681", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:18.2681", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:18.2681", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:18.2681", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:18.2681", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:18.2681", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:18.2681", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:18.4224", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00489\",\"text\":null,\"html\":\"<p>Dear Shreya Ved,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00489<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 03-Dec-2025 01:31:50 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> none\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1077?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651930,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:18.421Z\",\"updated_on\":\"2026-03-22T14:30:18.421Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:18.4224", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:18.4224", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:18.4377", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:18.4377", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" }
{ "timestamp": "2026-03-22 14:30:18.4377", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00489\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"03-Dec-2025 01:31:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"noneLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1077?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:18.5746", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:18.5746", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:18.5746", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:18.5746", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:18.5786", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1297\"}]}" }
{ "timestamp": "2026-03-22 14:30:18.5786", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:18.5786", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:18.6008", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:18.6008", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:18.6008", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:18.6008", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:18.6008", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:18.7382", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00006\",\"text\":null,\"html\":\"<p>Dear Shreya Ved,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00006<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 05-Jan-2026 02:58:58 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> CRITICAL PAIN\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1297?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651932,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:18.737Z\",\"updated_on\":\"2026-03-22T14:30:18.737Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:18.7382", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:18.7382", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:18.7552", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:18.7552", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" }
{ "timestamp": "2026-03-22 14:30:18.7552", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00006\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 02:58:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CRITICAL PAINLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1297?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:18.8851", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:18.8851", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:18.8851", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:18.8851", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:18.8851", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1807\"}]}" }
{ "timestamp": "2026-03-22 14:30:18.8851", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:18.8906", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:18.8906", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:18.8906", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:18.8906", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:18.8906", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:18.8906", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:19.0286", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00065\",\"text\":null,\"html\":\"<p>Dear Shreya Ved,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00065<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 18-Mar-2026 07:03:08 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Detailed description\\nLocation: hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1807?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651934,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:19.027Z\",\"updated_on\":\"2026-03-22T14:30:19.027Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:19.0286", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:19.0286", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:19.0503", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:19.0503", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" }
{ "timestamp": "2026-03-22 14:30:19.0503", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00065\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"18-Mar-2026 07:03:08 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Detailed descriptionLocation: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1807?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:19.1784", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:19.1784", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:19.1784", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:19.1784", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:19.1784", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1388\"}]}" }
{ "timestamp": "2026-03-22 14:30:19.1924", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:19.1924", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:19.1924", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:19.1924", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:19.1924", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:19.1924", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:19.1924", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:19.3286", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00011\",\"text\":null,\"html\":\"<p>Dear gopi krishna krishna,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00011<br>\\n    <strong>Reported By:<\/strong> Shreya Ved<br>\\n    <strong>Date & Time:<\/strong> 09-Jan-2026 05:20:23 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Detailed description\\nLocation: hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1388?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651936,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:19.328Z\",\"updated_on\":\"2026-03-22T14:30:19.328Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:19.3286", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:19.3286", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:19.3473", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:19.3473", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" }
{ "timestamp": "2026-03-22 14:30:19.3473", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"gopi krishna krishna\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00011\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 05:20:23 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Detailed descriptionLocation: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1388?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:19.4811", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:19.4811", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:19.4811", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:19.4846", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:19.4846", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1395\"}]}" }
{ "timestamp": "2026-03-22 14:30:19.4846", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:19.4846", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:19.5057", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:19.5057", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:19.5057", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:19.5057", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:19.5057", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:19.6350", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00012\",\"text\":null,\"html\":\"<p>Dear gopi krishna krishna,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00012<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 09-Jan-2026 06:41:12 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> det\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1395?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651938,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:19.634Z\",\"updated_on\":\"2026-03-22T14:30:19.634Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:19.6350", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:19.6350", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:19.6446", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:19.6446", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" }
{ "timestamp": "2026-03-22 14:30:19.6446", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"gopi krishna krishna\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00012\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 06:41:12 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"detLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1395?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:19.7719", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:19.7719", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:19.7719", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:19.7719", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:19.7719", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1404\"}]}" }
{ "timestamp": "2026-03-22 14:30:19.7814", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:19.7814", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:19.7814", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:19.7814", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:19.7814", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:19.7814", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:19.7814", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:19.9246", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00014\",\"text\":null,\"html\":\"<p>Dear gopi krishna krishna,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00014<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 12-Jan-2026 01:25:44 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Injury\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1404?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651940,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:30:19.920Z\",\"updated_on\":\"2026-03-22T14:30:19.920Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:19.9246", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:19.9246", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:19.9398", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:19.9398", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" }
{ "timestamp": "2026-03-22 14:30:19.9398", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"gopi krishna krishna\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00014\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"12-Jan-2026 01:25:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1404?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:20.0685", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:20.0685", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:20.0685", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:20.0685", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:20.0685", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2881\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1451\"}]}" }
{ "timestamp": "2026-03-22 14:30:20.0826", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:20.0826", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:20.0939", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:20.0939", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:30:20.0939", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:30:20.0939", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:30:20.0939", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:30:20.2225", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"shreya.v@smosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00024\",\"text\":null,\"html\":\"<p>Dear Kushwanth Immidisetty,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00024<br>\\n    <strong>Reported By:<\/strong> Shreya Ved<br>\\n    <strong>Date & Time:<\/strong> 20-Jan-2026 06:48:51 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> 1\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1451?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651942,\"created_on\":\"2026-03-22T14:30:20.221Z\",\"updated_on\":\"2026-03-22T14:30:20.221Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:30:20.2225", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:30:20.2225", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:30:20.2413", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:20.2413", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2881" }
{ "timestamp": "2026-03-22 14:30:20.2413", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917075027960\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kushwanth Immidisetty\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00024\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"20-Jan-2026 06:48:51 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"1Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1451?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:30:20.3683", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:30:20.3683", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:20.3683", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:20.3683", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:20.3683", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1198\"}]}" }
{ "timestamp": "2026-03-22 14:30:20.3762", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:20.3762", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:20.3762", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:20.3762", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:20.3762", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:20.3762", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:20.3762", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1212\"}]}" }
{ "timestamp": "2026-03-22 14:30:20.3918", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:20.3918", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:20.3918", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:20.3918", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:20.3918", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:20.3918", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:20.3918", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2934\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1419\"}]}" }
{ "timestamp": "2026-03-22 14:30:20.3918", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:20.4059", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:20.4059", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:20.4059", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:20.4059", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:20.4059", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:30:20.4059", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2982\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1540\"}]}" }
{ "timestamp": "2026-03-22 14:30:20.4059", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 14:30:20.4059", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 14:30:20.4288", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 14:30:20.4288", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 14:30:20.4288", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:31:04.1558", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:31:04.1558", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:31:04.1558", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:31:04.1558", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:34:04.1367", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:34:04.1367", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:34:04.1367", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:34:04.1367", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:37:04.2209", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:37:04.2209", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:37:04.2209", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:37:04.2269", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:49.4414", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:49.4414", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:49.4466", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:49.4466", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:49.4466", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" }
{ "timestamp": "2026-03-22 14:39:49.4466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" }
{ "timestamp": "2026-03-22 14:39:49.4466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:39:49.4466", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:49.4466", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:49.4466", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:49.4466", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:49.6324", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00063\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651946,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:49.630Z\",\"updated_on\":\"2026-03-22T14:39:49.630Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:49.6324", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:49.6324", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:49.6324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:39:49.6537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:39:49.6537", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:49.7830", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:49.7830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:39:49.7830", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:49.7830", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:49.7830", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:49.7830", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:49.7908", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:49.7908", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:49.7908", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" }
{ "timestamp": "2026-03-22 14:39:49.7908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" }
{ "timestamp": "2026-03-22 14:39:49.8058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 14:39:49.8058", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:49.8058", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:49.8058", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:49.8058", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:49.9361", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00177\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651948,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:49.935Z\",\"updated_on\":\"2026-03-22T14:39:49.935Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:49.9361", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:49.9361", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:49.9361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 14:39:49.9481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 14:39:49.9481", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:50.0777", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:50.0777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 14:39:50.0777", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:50.0777", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:50.0777", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:50.0777", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:50.0843", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:50.0843", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:50.0843", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" }
{ "timestamp": "2026-03-22 14:39:50.0843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" }
{ "timestamp": "2026-03-22 14:39:50.1075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:39:50.1075", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:50.1075", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:50.1075", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:50.1075", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:50.2476", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00052\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651950,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:50.246Z\",\"updated_on\":\"2026-03-22T14:39:50.246Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:50.2476", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:50.2476", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:50.2476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:39:50.2608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:39:50.2608", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:50.3909", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:50.3909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:39:50.3909", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:50.3909", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:50.3909", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:50.3909", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:50.3968", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:50.3968", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:50.3968", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" }
{ "timestamp": "2026-03-22 14:39:50.3968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" }
{ "timestamp": "2026-03-22 14:39:50.4128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 14:39:50.4128", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:50.4128", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:50.4128", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:50.4128", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:50.5504", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00178\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651952,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:50.549Z\",\"updated_on\":\"2026-03-22T14:39:50.549Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:50.5504", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:50.5523", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:50.5523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 14:39:50.5688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 14:39:50.5688", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:50.7003", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:50.7003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 14:39:50.7003", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:50.7003", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:50.7003", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:50.7003", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:50.7003", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:50.7003", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:50.7003", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" }
{ "timestamp": "2026-03-22 14:39:50.7003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" }
{ "timestamp": "2026-03-22 14:39:50.7169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:39:50.7169", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:50.7169", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:50.7169", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:50.7169", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:50.8584", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00179\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651954,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:50.852Z\",\"updated_on\":\"2026-03-22T14:39:50.852Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:50.8584", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:50.8584", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:50.8584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:39:50.8673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:39:50.8673", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:50.9991", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:50.9991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:39:50.9991", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:50.9991", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:50.9991", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:50.9991", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:50.9991", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:50.9991", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:50.9991", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" }
{ "timestamp": "2026-03-22 14:39:50.9991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" }
{ "timestamp": "2026-03-22 14:39:51.0156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:39:51.0156", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:51.0156", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:51.0156", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:51.0156", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:51.1545", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00180\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651956,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:51.153Z\",\"updated_on\":\"2026-03-22T14:39:51.153Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:51.1545", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:51.1545", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:51.1545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:39:51.1637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:39:51.1637", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:51.2953", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:51.2953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:39:51.2953", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:51.2953", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:51.2953", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:51.2953", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:51.2953", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:51.3025", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:51.3025", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" }
{ "timestamp": "2026-03-22 14:39:51.3025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" }
{ "timestamp": "2026-03-22 14:39:51.3220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:39:51.3220", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:51.3220", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:51.3220", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:51.3220", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:51.4509", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00183\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651958,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:51.450Z\",\"updated_on\":\"2026-03-22T14:39:51.450Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:51.4509", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:51.4509", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:51.4509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:39:51.4589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:39:51.4589", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:51.5872", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:51.5872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:39:51.5872", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:51.5872", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:51.5872", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:51.5872", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:51.5872", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:51.5872", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:51.5872", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" }
{ "timestamp": "2026-03-22 14:39:51.5872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" }
{ "timestamp": "2026-03-22 14:39:51.6123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:39:51.6123", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:51.6123", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:51.6123", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:51.6123", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:51.7413", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00184\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651960,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:51.740Z\",\"updated_on\":\"2026-03-22T14:39:51.740Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:51.7413", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:51.7413", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:51.7413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:39:51.7590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:39:51.7590", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:51.8880", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:51.8880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:39:51.8880", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:51.8880", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:51.8880", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:51.8880", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:51.8880", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:51.8880", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:51.8880", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" }
{ "timestamp": "2026-03-22 14:39:51.8880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" }
{ "timestamp": "2026-03-22 14:39:51.9280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:39:51.9280", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:51.9280", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:51.9280", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:51.9280", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:52.0580", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TCL\/25\/00024\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> HSE Suggestion\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651962,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:52.057Z\",\"updated_on\":\"2026-03-22T14:39:52.057Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:52.0580", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:52.0580", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:52.0580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:39:52.0580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:39:52.0580", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:52.1958", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:52.1958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:39:52.1958", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:52.1958", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:52.1958", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:52.1958", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:52.1958", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:52.1958", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:52.1958", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" }
{ "timestamp": "2026-03-22 14:39:52.1958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" }
{ "timestamp": "2026-03-22 14:39:52.2222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:39:52.2222", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:52.2222", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:52.2222", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:52.2222", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:52.3519", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00053\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651964,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:52.351Z\",\"updated_on\":\"2026-03-22T14:39:52.351Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:52.3519", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:52.3519", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:52.3519", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:39:52.3666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:39:52.3666", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:52.4959", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:52.4959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:39:52.4959", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:52.4959", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:52.4959", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:52.4959", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:52.4959", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:52.4959", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:52.4959", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" }
{ "timestamp": "2026-03-22 14:39:52.4959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" }
{ "timestamp": "2026-03-22 14:39:52.5296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 14:39:52.5296", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:52.5296", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:52.5296", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:52.5296", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:52.6591", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00186\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651966,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:52.658Z\",\"updated_on\":\"2026-03-22T14:39:52.658Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:52.6591", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:52.6591", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:52.6591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 14:39:52.6712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 14:39:52.6712", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:52.8020", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:52.8023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 14:39:52.8023", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:52.8023", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:52.8023", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:52.8023", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:52.8023", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:52.8023", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:52.8023", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" }
{ "timestamp": "2026-03-22 14:39:52.8023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" }
{ "timestamp": "2026-03-22 14:39:52.8451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:39:52.8451", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:52.8451", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:52.8451", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:52.8451", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:52.9856", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00188\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651968,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:52.983Z\",\"updated_on\":\"2026-03-22T14:39:52.983Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:52.9856", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:52.9856", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:52.9856", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:39:52.9963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:39:52.9963", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:53.1331", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:53.1331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:39:53.1331", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:53.1331", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:53.1331", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:53.1331", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:53.1479", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:53.1479", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:53.1479", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" }
{ "timestamp": "2026-03-22 14:39:53.1479", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" }
{ "timestamp": "2026-03-22 14:39:53.1479", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:39:53.1479", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:53.1479", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:53.1479", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:53.1479", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:53.2877", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00055\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651970,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:53.287Z\",\"updated_on\":\"2026-03-22T14:39:53.287Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:53.2877", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:53.2877", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:53.2877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:39:53.2877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:39:53.2877", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:53.4270", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:53.4270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:39:53.4270", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:53.4270", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:53.4270", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:53.4270", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:53.4270", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:53.4270", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:53.4270", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" }
{ "timestamp": "2026-03-22 14:39:53.4270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" }
{ "timestamp": "2026-03-22 14:39:53.4475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 14:39:53.4475", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:53.4475", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:53.4475", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:53.4475", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:53.5770", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00196\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sagar EHS Head\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651972,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:53.575Z\",\"updated_on\":\"2026-03-22T14:39:53.575Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:53.5770", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:53.5770", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:53.5770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 14:39:53.5876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 14:39:53.5876", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:53.7165", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:53.7165", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 14:39:53.7165", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:53.7165", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:53.7165", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:39:53.7165", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:39:53.7165", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:39:53.7165", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:53.7165", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" }
{ "timestamp": "2026-03-22 14:39:53.7165", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" }
{ "timestamp": "2026-03-22 14:39:53.7320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:39:53.7320", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:39:53.7320", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:39:53.7320", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:39:53.7320", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:39:53.8604", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00199\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651974,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:39:53.859Z\",\"updated_on\":\"2026-03-22T14:39:53.859Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:39:53.8604", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:39:53.8604", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:39:53.8604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:39:53.8705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:39:53.8705", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:39:53.9992", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:39:53.9992", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:39:53.9992", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:39:53.9992", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:40:04.1484", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:40:04.1484", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:40:04.1484", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:40:04.1484", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:43:04.1672", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:43:04.1672", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:43:04.1672", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:43:04.1672", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:46:04.1334", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:46:04.1334", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:46:04.1334", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:46:04.1393", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:49:04.1558", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:49:04.1558", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:49:04.1558", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:49:04.1558", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:52:04.1564", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:52:04.1564", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:52:04.1564", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:52:04.1564", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:49.3146", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:49.3146", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:54:49.3199", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:54:49.3199", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:49.3199", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" }
{ "timestamp": "2026-03-22 14:54:49.3199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" }
{ "timestamp": "2026-03-22 14:54:49.3199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:54:49.3199", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:54:49.3199", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:54:49.3199", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:54:49.3199", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:54:49.5057", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00208\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651977,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:54:49.504Z\",\"updated_on\":\"2026-03-22T14:54:49.504Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:54:49.5057", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:54:49.5057", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:54:49.5057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:54:49.5057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:54:49.5057", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:54:49.6453", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:54:49.6453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:54:49.6453", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:49.6465", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:49.6465", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:49.6465", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:54:49.6465", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:54:49.6465", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:49.6465", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" }
{ "timestamp": "2026-03-22 14:54:49.6465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" }
{ "timestamp": "2026-03-22 14:54:49.6653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:54:49.6653", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:54:49.6653", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:54:49.6653", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:54:49.6653", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:54:49.7961", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00225\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sayan Mondal\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651979,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:54:49.794Z\",\"updated_on\":\"2026-03-22T14:54:49.794Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:54:49.7961", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:54:49.7961", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:54:49.7961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:54:49.8060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:54:49.8060", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:54:49.9356", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:54:49.9356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:54:49.9356", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:49.9356", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:49.9356", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:49.9356", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:54:49.9507", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:54:49.9507", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:49.9507", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" }
{ "timestamp": "2026-03-22 14:54:49.9507", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" }
{ "timestamp": "2026-03-22 14:54:49.9611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:54:49.9611", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:54:49.9611", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:54:49.9611", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:54:49.9611", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:54:50.0902", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00069\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651981,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:54:50.089Z\",\"updated_on\":\"2026-03-22T14:54:50.089Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:54:50.0902", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:54:50.0902", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:54:50.0902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:54:50.1093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:54:50.1093", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:54:50.2390", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:54:50.2398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:54:50.2398", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:50.2398", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:50.2398", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:50.2398", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:54:50.2398", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:54:50.2398", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:50.2398", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" }
{ "timestamp": "2026-03-22 14:54:50.2398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" }
{ "timestamp": "2026-03-22 14:54:50.2619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:54:50.2619", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:54:50.2619", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:54:50.2619", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:54:50.2619", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:54:50.3920", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/LCC\/25\/00010\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Ladder cleaning\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651983,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:54:50.390Z\",\"updated_on\":\"2026-03-22T14:54:50.390Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:54:50.3920", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:54:50.3920", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:54:50.3920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:54:50.4169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:54:50.4169", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:54:50.5455", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:54:50.5455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:54:50.5455", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:50.5455", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:50.5455", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:50.5455", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:54:50.5455", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:54:50.5455", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:50.5455", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" }
{ "timestamp": "2026-03-22 14:54:50.5455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" }
{ "timestamp": "2026-03-22 14:54:50.5590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:54:50.5590", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:54:50.5590", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:54:50.5590", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:54:50.5590", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:54:50.6876", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00254\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651985,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:54:50.687Z\",\"updated_on\":\"2026-03-22T14:54:50.687Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:54:50.6876", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:54:50.6876", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:54:50.6876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:54:50.6996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:54:50.6996", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:54:50.8290", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:54:50.8290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:54:50.8290", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:50.8290", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:50.8290", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:50.8335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:54:50.8335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:54:50.8335", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:50.8335", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" }
{ "timestamp": "2026-03-22 14:54:50.8335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" }
{ "timestamp": "2026-03-22 14:54:50.8539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:54:50.8539", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:54:50.8539", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:54:50.8539", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:54:50.8539", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:54:50.9838", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00261\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651987,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:54:50.982Z\",\"updated_on\":\"2026-03-22T14:54:50.982Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:54:50.9838", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:54:50.9838", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:54:50.9838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:54:51.0014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:54:51.0014", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:54:51.1300", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:54:51.1300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:54:51.1300", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:51.1300", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:51.1300", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:51.1300", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:54:51.1300", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:54:51.1300", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:51.1300", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" }
{ "timestamp": "2026-03-22 14:54:51.1300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" }
{ "timestamp": "2026-03-22 14:54:51.1554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:54:51.1554", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:54:51.1554", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:54:51.1554", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:54:51.1554", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:54:51.3019", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00267\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651989,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:54:51.300Z\",\"updated_on\":\"2026-03-22T14:54:51.300Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:54:51.3019", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:54:51.3019", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:54:51.3019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:54:51.3181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:54:51.3181", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:54:51.4658", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:54:51.4658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:54:51.4658", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:51.4658", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:51.4658", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:51.4658", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:54:51.4787", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:54:51.4787", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:51.4787", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" }
{ "timestamp": "2026-03-22 14:54:51.4787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" }
{ "timestamp": "2026-03-22 14:54:51.4892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:54:51.4892", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:54:51.4892", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:54:51.4892", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:54:51.4892", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:54:51.6182", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00271\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651991,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:54:51.617Z\",\"updated_on\":\"2026-03-22T14:54:51.617Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:54:51.6182", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:54:51.6182", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:54:51.6182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:54:51.6182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:54:51.6182", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:54:51.7644", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:54:51.7644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:54:51.7644", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:51.7644", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:51.7644", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:54:51.7644", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 14:54:51.7796", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:54:51.7796", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:51.7796", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" }
{ "timestamp": "2026-03-22 14:54:51.7796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" }
{ "timestamp": "2026-03-22 14:54:51.7889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 14:54:51.7889", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 14:54:51.7889", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 14:54:51.7889", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 14:54:51.7889", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 14:54:51.9182", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00274\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651993,\"delivery_status\":1,\"created_on\":\"2026-03-22T14:54:51.917Z\",\"updated_on\":\"2026-03-22T14:54:51.917Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 14:54:51.9182", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 14:54:51.9182", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 14:54:51.9182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 14:54:51.9369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 14:54:51.9369", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 14:54:52.0709", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 14:54:52.0709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 14:54:52.0709", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 14:54:52.0709", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:55:04.1199", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:55:04.1199", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:55:04.1199", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:55:04.1296", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 14:58:04.1570", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 14:58:04.1570", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 14:58:04.1657", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 14:58:04.1657", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:01:04.1495", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:01:04.1495", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:01:04.1564", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:01:04.1564", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:04:04.1412", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:04:04.1412", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:04:04.1412", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:04:04.1412", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:07:04.1551", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:07:04.1551", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:07:04.1551", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:07:04.1551", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:09:49.4566", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:09:49.4566", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 15:09:49.4613", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:09:49.4613", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 15:09:49.4613", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" }
{ "timestamp": "2026-03-22 15:09:49.4613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" }
{ "timestamp": "2026-03-22 15:09:49.4613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 15:09:49.4613", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 15:09:49.4613", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 15:09:49.4613", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 15:09:49.4613", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 15:09:49.6624", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00163\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651995,\"delivery_status\":1,\"created_on\":\"2026-03-22T15:09:49.660Z\",\"updated_on\":\"2026-03-22T15:09:49.660Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 15:09:49.6624", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 15:09:49.6624", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 15:09:49.6624", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 15:09:49.6782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 15:09:49.6782", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 15:09:49.8108", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 15:09:49.8108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 15:09:49.8108", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 15:09:49.8108", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:09:49.8108", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:09:49.8108", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 15:09:49.8108", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:09:49.8108", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 15:09:49.8172", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" }
{ "timestamp": "2026-03-22 15:09:49.8172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" }
{ "timestamp": "2026-03-22 15:09:49.8172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 15:09:49.8172", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 15:09:49.8172", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 15:09:49.8172", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 15:09:49.8172", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 15:09:49.9575", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00066\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651997,\"delivery_status\":1,\"created_on\":\"2026-03-22T15:09:49.956Z\",\"updated_on\":\"2026-03-22T15:09:49.956Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 15:09:49.9575", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 15:09:49.9575", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 15:09:49.9575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 15:09:49.9752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 15:09:49.9752", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 15:09:50.1019", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 15:09:50.1019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 15:09:50.1019", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 15:09:50.1019", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:09:50.1019", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:09:50.1019", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 15:09:50.1183", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:09:50.1183", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 15:09:50.1183", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" }
{ "timestamp": "2026-03-22 15:09:50.1183", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" }
{ "timestamp": "2026-03-22 15:09:50.1183", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 15:09:50.1183", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 15:09:50.1183", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 15:09:50.1183", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 15:09:50.1183", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 15:09:50.2525", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00220\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Kumar Samarjeet\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":651999,\"delivery_status\":1,\"created_on\":\"2026-03-22T15:09:50.255Z\",\"updated_on\":\"2026-03-22T15:09:50.255Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 15:09:50.2582", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 15:09:50.2582", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 15:09:50.2582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 15:09:50.2740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 15:09:50.2740", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 15:09:50.4056", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 15:09:50.4056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 15:09:50.4056", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 15:09:50.4056", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:09:50.4056", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:09:50.4056", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 15:09:50.4181", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:09:50.4181", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 15:09:50.4181", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" }
{ "timestamp": "2026-03-22 15:09:50.4181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" }
{ "timestamp": "2026-03-22 15:09:50.4286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 15:09:50.4286", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 15:09:50.4286", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 15:09:50.4286", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 15:09:50.4286", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 15:09:50.5606", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00231\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652001,\"delivery_status\":1,\"created_on\":\"2026-03-22T15:09:50.559Z\",\"updated_on\":\"2026-03-22T15:09:50.559Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 15:09:50.5606", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 15:09:50.5606", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 15:09:50.5606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 15:09:50.5771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 15:09:50.5771", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 15:09:50.7068", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 15:09:50.7068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 15:09:50.7086", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 15:09:50.7086", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:10:04.1743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:10:04.1743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:10:04.1798", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:10:04.1798", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:13:04.1251", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:13:04.1251", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:13:04.1342", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:13:04.1342", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:16:04.1458", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:16:04.1458", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:16:04.1458", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:16:04.1458", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:19:04.1809", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:19:04.1809", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:19:04.1822", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:19:04.1822", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:22:04.1500", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:22:04.1500", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:22:04.1500", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:22:04.1500", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:25:04.1618", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:25:04.1618", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:25:04.1618", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:25:04.1618", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:28:04.1232", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:28:04.1232", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:28:04.1297", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:28:04.1297", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:31:04.1869", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:31:04.1869", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:31:04.1869", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:31:04.1869", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:34:04.1270", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:34:04.1270", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:34:04.1363", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:34:04.1363", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:37:04.1551", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:37:04.1551", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:37:04.1637", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:37:04.1637", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:40:04.1578", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:40:04.1578", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:40:04.1596", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:40:04.1596", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:43:04.1386", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:43:04.1386", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:43:04.1471", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:43:04.1471", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:46:04.1074", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:46:04.1074", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:46:04.1074", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:46:04.1074", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:49:04.1370", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:49:04.1370", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:49:04.1370", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:49:04.1370", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:52:04.1593", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:52:04.1593", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:52:04.1671", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:52:04.1671", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:55:04.1486", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:55:04.1486", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:55:04.1486", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:55:04.1486", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 15:58:04.1440", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 15:58:04.1440", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 15:58:04.1440", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 15:58:04.1440", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:01:04.1388", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:01:04.1388", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:04:04.1802", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:04:04.1802", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:04:04.1914", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:04:04.1914", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:07:04.1518", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:07:04.1518", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:07:04.1518", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:07:04.1518", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:10:04.1734", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:10:04.1734", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:10:04.1805", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:10:04.1805", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:13:04.1417", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:13:04.1417", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:13:04.1417", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:13:04.1417", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:16:04.1402", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:16:04.1402", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:16:04.1402", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:16:04.1402", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:19:04.1088", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:19:04.1088", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:19:04.1088", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:19:04.1088", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:22:04.1662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:22:04.1662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:22:04.1662", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:22:04.1662", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:25:04.1427", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:25:04.1427", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:25:04.1432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:25:04.1432", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:28:04.1575", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:28:04.1575", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:28:04.1575", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:28:04.1575", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:31:04.1563", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:31:04.1563", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:31:04.1563", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:31:04.1563", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:34:04.1402", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:34:04.1402", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:34:04.1489", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:34:04.1489", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:37:04.3174", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:37:04.3174", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:37:04.3389", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:37:04.3389", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:39:49.4133", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:39:49.4133", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:39:49.4133", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:39:49.4133", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:39:49.4133", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" }
{ "timestamp": "2026-03-22 16:39:49.4133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" }
{ "timestamp": "2026-03-22 16:39:49.4318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:39:49.4318", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:39:49.4318", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:39:49.4318", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:39:49.4318", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:39:50.0115", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00149\\n    <br \/>\\n    <b>Description:<\/b> 4\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652009,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:39:50.009Z\",\"updated_on\":\"2026-03-22T16:39:50.009Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:39:50.0115", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:39:50.0115", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:39:50.0115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:39:50.0283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:39:50.0283", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:39:50.1640", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:39:50.1640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:39:50.1640", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:39:50.1640", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:39:50.1640", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:39:50.1640", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:39:50.1774", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:39:50.1774", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:39:50.1774", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" }
{ "timestamp": "2026-03-22 16:39:50.1774", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" }
{ "timestamp": "2026-03-22 16:39:50.1774", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:39:50.1774", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:39:50.1774", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:39:50.1774", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:39:50.1774", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:39:50.3227", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00154\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652011,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:39:50.320Z\",\"updated_on\":\"2026-03-22T16:39:50.320Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:39:50.3227", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:39:50.3227", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:39:50.3227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:39:50.3421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:39:50.3421", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:39:50.4745", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:39:50.4745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:39:50.4745", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:39:50.4745", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:39:50.4745", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:39:50.4745", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:39:50.4889", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:39:50.4889", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:39:50.4889", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" }
{ "timestamp": "2026-03-22 16:39:50.4889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" }
{ "timestamp": "2026-03-22 16:39:50.4889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:39:50.4889", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:39:50.4889", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:39:50.4889", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:39:50.4889", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:39:50.6300", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00164\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652013,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:39:50.628Z\",\"updated_on\":\"2026-03-22T16:39:50.628Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:39:50.6300", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:39:50.6300", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:39:50.6300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:39:50.6473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:39:50.6473", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:39:50.7762", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:39:50.7762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:39:50.7762", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:39:50.7762", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:39:50.7762", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:39:50.7762", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:39:50.7762", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:39:50.7831", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:39:50.7831", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" }
{ "timestamp": "2026-03-22 16:39:50.7831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" }
{ "timestamp": "2026-03-22 16:39:50.7831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:39:50.7831", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:39:50.7831", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:39:50.7831", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:39:50.7831", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:39:50.9223", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00166\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652015,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:39:50.921Z\",\"updated_on\":\"2026-03-22T16:39:50.921Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:39:50.9223", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:39:50.9243", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:39:50.9243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:39:50.9417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:39:50.9417", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:39:51.0696", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:39:51.0696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:39:51.0696", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:39:51.0696", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:39:51.0696", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:39:51.0696", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:39:51.0811", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:39:51.0811", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:39:51.0811", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" }
{ "timestamp": "2026-03-22 16:39:51.0811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" }
{ "timestamp": "2026-03-22 16:39:51.0811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:39:51.0811", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:39:51.0811", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:39:51.0811", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:39:51.0811", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:39:51.2243", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00175\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> safety person\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652017,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:39:51.223Z\",\"updated_on\":\"2026-03-22T16:39:51.223Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:39:51.2243", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:39:51.2243", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:39:51.2243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:39:51.2388", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:39:51.2388", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:39:51.3609", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:39:51.3677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:39:51.3677", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:39:51.3677", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:40:04.1599", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:40:04.1599", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:40:04.1599", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:40:04.1599", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:43:04.1666", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:43:04.1666", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:43:04.1718", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:43:04.1718", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:46:04.1617", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:46:04.1617", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:46:04.1684", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:46:04.1684", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:49:04.1589", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:49:04.1589", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:49:04.1647", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:49:04.1647", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:52:04.1586", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:52:04.1586", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:52:04.1636", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:52:04.1636", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:49.3987", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:49.3987", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:49.3987", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:49.3987", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:49.3987", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" }
{ "timestamp": "2026-03-22 16:54:49.3987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" }
{ "timestamp": "2026-03-22 16:54:49.4142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:54:49.4142", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:49.4142", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:49.4142", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:49.4142", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:49.5899", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00063\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652023,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:49.587Z\",\"updated_on\":\"2026-03-22T16:54:49.587Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:49.5899", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:49.5899", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:49.5899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:54:49.6016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:54:49.6016", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:49.7317", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:49.7317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:54:49.7317", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:49.7317", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:49.7317", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:49.7317", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:49.7364", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:49.7364", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:49.7364", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" }
{ "timestamp": "2026-03-22 16:54:49.7364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" }
{ "timestamp": "2026-03-22 16:54:49.7364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 16:54:49.7364", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:49.7364", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:49.7364", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:49.7364", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:49.8793", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00177\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652025,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:49.875Z\",\"updated_on\":\"2026-03-22T16:54:49.875Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:49.8793", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:49.8793", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:49.8793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 16:54:49.8990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 16:54:49.8990", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:50.0281", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:50.0281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 16:54:50.0281", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:50.0281", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:50.0330", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:50.0330", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:50.0330", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:50.0330", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:50.0330", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" }
{ "timestamp": "2026-03-22 16:54:50.0330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" }
{ "timestamp": "2026-03-22 16:54:50.0603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:54:50.0603", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:50.0603", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:50.0603", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:50.0603", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:50.2082", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00052\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652027,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:50.206Z\",\"updated_on\":\"2026-03-22T16:54:50.206Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:50.2082", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:50.2082", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:50.2082", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:54:50.2281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:54:50.2281", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:50.3632", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:50.3632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:54:50.3632", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:50.3632", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:50.3632", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:50.3632", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:50.3632", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:50.3632", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:50.3632", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" }
{ "timestamp": "2026-03-22 16:54:50.3632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" }
{ "timestamp": "2026-03-22 16:54:50.3772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 16:54:50.3772", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:50.3772", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:50.3772", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:50.3772", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:50.5205", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00178\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652029,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:50.521Z\",\"updated_on\":\"2026-03-22T16:54:50.521Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:50.5205", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:50.5205", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:50.5205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 16:54:50.5439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 16:54:50.5439", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:50.6740", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:50.6740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 16:54:50.6740", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:50.6740", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:50.6740", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:50.6740", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:50.6740", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:50.6740", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:50.6740", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" }
{ "timestamp": "2026-03-22 16:54:50.6740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" }
{ "timestamp": "2026-03-22 16:54:50.6961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:54:50.6961", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:50.6961", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:50.6961", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:50.6961", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:50.8247", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00179\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652031,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:50.824Z\",\"updated_on\":\"2026-03-22T16:54:50.824Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:50.8247", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:50.8247", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:50.8247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:54:50.8459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:54:50.8459", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:50.9732", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:50.9732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:54:50.9732", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:50.9732", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:50.9732", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:50.9732", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:50.9925", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:50.9925", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:50.9925", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" }
{ "timestamp": "2026-03-22 16:54:50.9925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" }
{ "timestamp": "2026-03-22 16:54:51.0029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:54:51.0029", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:51.0029", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:51.0029", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:51.0029", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:51.1347", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00180\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652033,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:51.133Z\",\"updated_on\":\"2026-03-22T16:54:51.133Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:51.1347", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:51.1347", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:51.1347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:54:51.1457", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:54:51.1457", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:51.2803", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:51.2803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:54:51.2803", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:51.2803", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:51.2840", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:51.2840", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:51.2840", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:51.2840", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:51.2840", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" }
{ "timestamp": "2026-03-22 16:54:51.2840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" }
{ "timestamp": "2026-03-22 16:54:51.3049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:54:51.3049", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:51.3049", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:51.3049", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:51.3049", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:51.4335", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00183\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652035,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:51.432Z\",\"updated_on\":\"2026-03-22T16:54:51.432Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:51.4335", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:51.4335", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:51.4335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:54:51.4472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:54:51.4472", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:51.5773", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:51.5773", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:54:51.5773", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:51.5773", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:51.5814", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:51.5814", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:51.5814", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:51.5814", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:51.5814", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" }
{ "timestamp": "2026-03-22 16:54:51.5814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" }
{ "timestamp": "2026-03-22 16:54:51.6063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:54:51.6063", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:51.6063", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:51.6063", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:51.6063", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:51.7359", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00184\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652037,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:51.734Z\",\"updated_on\":\"2026-03-22T16:54:51.734Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:51.7359", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:51.7359", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:51.7359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:54:51.7530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:54:51.7530", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:51.8829", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:51.8829", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:54:51.8829", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:51.8829", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:51.8829", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:51.8829", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:51.8829", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:51.8829", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:51.8829", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" }
{ "timestamp": "2026-03-22 16:54:51.8829", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" }
{ "timestamp": "2026-03-22 16:54:51.8989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:54:51.8989", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:51.8989", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:51.8989", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:51.8989", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:52.0283", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TCL\/25\/00024\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> HSE Suggestion\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652039,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:52.026Z\",\"updated_on\":\"2026-03-22T16:54:52.026Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:52.0283", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:52.0283", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:52.0283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:54:52.0467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:54:52.0467", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:52.1762", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:52.1762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:54:52.1762", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:52.1762", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:52.1762", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:52.1762", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:52.1900", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:52.1900", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:52.1900", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" }
{ "timestamp": "2026-03-22 16:54:52.1900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" }
{ "timestamp": "2026-03-22 16:54:52.1900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:54:52.1900", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:52.1900", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:52.1900", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:52.1900", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:52.3298", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00053\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652041,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:52.328Z\",\"updated_on\":\"2026-03-22T16:54:52.328Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:52.3298", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:52.3298", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:52.3298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:54:52.3485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:54:52.3485", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:52.4725", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:52.4725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:54:52.4725", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:52.4725", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:52.4725", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:52.4725", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:52.4924", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:52.4924", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:52.4924", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" }
{ "timestamp": "2026-03-22 16:54:52.4924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" }
{ "timestamp": "2026-03-22 16:54:52.5038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 16:54:52.5038", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:52.5038", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:52.5038", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:52.5038", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:52.6254", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00186\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652043,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:52.630Z\",\"updated_on\":\"2026-03-22T16:54:52.630Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:52.6254", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:52.6254", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:52.6254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 16:54:52.6450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 16:54:52.6450", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:52.7742", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:52.7742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 16:54:52.7742", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:52.7742", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:52.7742", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:52.7742", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:52.7899", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:52.7899", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:52.7899", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" }
{ "timestamp": "2026-03-22 16:54:52.7899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" }
{ "timestamp": "2026-03-22 16:54:52.8005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:54:52.8005", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:52.8005", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:52.8005", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:52.8005", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:52.9262", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00188\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652045,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:52.928Z\",\"updated_on\":\"2026-03-22T16:54:52.928Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:52.9262", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:52.9262", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:52.9262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:54:52.9399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:54:52.9399", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:53.0685", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:53.0685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:54:53.0685", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:53.0685", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:53.0685", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:53.0685", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:53.0875", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:53.0875", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:53.0875", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" }
{ "timestamp": "2026-03-22 16:54:53.0875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" }
{ "timestamp": "2026-03-22 16:54:53.0976", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:54:53.0976", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:53.0976", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:53.0976", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:53.0976", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:53.2198", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00055\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652047,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:53.225Z\",\"updated_on\":\"2026-03-22T16:54:53.225Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:53.2198", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:53.2288", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:53.2288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:54:53.2477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:54:53.2477", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:53.3755", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:53.3755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:54:53.3806", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:53.3806", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:53.3806", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:53.3806", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:53.3930", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:53.3930", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:53.3930", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" }
{ "timestamp": "2026-03-22 16:54:53.3930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" }
{ "timestamp": "2026-03-22 16:54:53.3930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 16:54:53.3930", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:53.3930", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:53.3930", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:53.3930", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:53.5313", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00196\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sagar EHS Head\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652049,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:53.531Z\",\"updated_on\":\"2026-03-22T16:54:53.531Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:53.5313", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:53.5313", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:53.5313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 16:54:53.5467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 16:54:53.5467", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:53.6785", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:53.6785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 16:54:53.6785", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:53.6785", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:53.6785", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:54:53.6785", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 16:54:53.6785", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:54:53.6785", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:53.6785", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" }
{ "timestamp": "2026-03-22 16:54:53.6785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" }
{ "timestamp": "2026-03-22 16:54:53.6944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 16:54:53.6944", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 16:54:53.6944", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 16:54:53.6944", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 16:54:53.6944", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 16:54:53.8242", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00199\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652051,\"delivery_status\":1,\"created_on\":\"2026-03-22T16:54:53.822Z\",\"updated_on\":\"2026-03-22T16:54:53.822Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 16:54:53.8242", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 16:54:53.8242", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 16:54:53.8242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 16:54:53.8427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 16:54:53.8427", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 16:54:53.9719", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 16:54:53.9719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 16:54:53.9719", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 16:54:53.9719", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:55:04.1539", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:55:04.1539", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:55:04.1597", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:55:04.1597", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 16:58:04.1325", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 16:58:04.1325", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 16:58:04.1387", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 16:58:04.1387", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:00:02.7445", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:00:02.7445", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1541\"}]}" }
{ "timestamp": "2026-03-22 17:00:02.7493", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 17:00:02.7493", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 17:00:02.7695", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 17:00:02.7695", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:00:02.7695", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:00:02.7695", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:00:02.7695", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:00:02.9497", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00036\",\"text\":null,\"html\":\"<p>Dear gopi krishna krishna,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00036<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 02-Feb-2026 10:37:48 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1541?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652057,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:00:02.947Z\",\"updated_on\":\"2026-03-22T17:00:02.947Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:00:02.9497", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:00:02.9497", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:00:02.9497", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 17:00:02.9497", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" }
{ "timestamp": "2026-03-22 17:00:02.9497", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"gopi krishna krishna\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00036\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"02-Feb-2026 10:37:48 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1541?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:00:03.0886", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:00:03.0886", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 17:00:03.0886", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:00:03.0902", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:00:03.0902", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2884\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1641\"}]}" }
{ "timestamp": "2026-03-22 17:00:03.0902", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 17:00:03.0902", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 17:00:03.1088", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 17:00:03.1088", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:00:03.1088", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:00:03.1088", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:00:03.1088", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:00:03.2381", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233aaa442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00044\",\"text\":null,\"html\":\"<p>Dear Abhinav Kumar,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00044<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 10-Feb-2026 03:14:00 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: fsd<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1641?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652059,\"created_on\":\"2026-03-22T17:00:03.236Z\",\"updated_on\":\"2026-03-22T17:00:03.236Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:00:03.2381", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:00:03.2381", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:00:03.2567", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 17:00:03.2567", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2884" }
{ "timestamp": "2026-03-22 17:00:03.2567", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"91072738833504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Kumar\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00044\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"10-Feb-2026 03:14:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: fsd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1641?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:00:03.3870", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:00:03.3870", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 17:00:03.3870", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:01:04.1279", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:01:04.1279", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:01:04.1357", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:01:04.1357", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:04:04.1028", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:04:04.1028", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:04:04.1028", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:04:04.1028", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:07:04.1634", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:07:04.1634", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:07:04.1634", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:07:04.1634", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:48.5705", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:48.5705", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/COI\/APP\/26\/00013\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"Ambulance Padams\"},{\"Key\":\"Site\",\"Value\":\"Coimbatore\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"22-Mar-2026 10:39:48 PM\"},{\"Key\":\"InspectionId\",\"Value\":\"5807\"}]}" }
{ "timestamp": "2026-03-22 17:09:48.5705", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:09:48.5705", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" }
{ "timestamp": "2026-03-22 17:09:48.5705", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" }
{ "timestamp": "2026-03-22 17:09:48.5824", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" }
{ "timestamp": "2026-03-22 17:09:48.5824", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/COI\/APP\/26\/00013\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"Ambulance Padams\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"22-Mar-2026 10:39:48 PM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5807?dlType=viewInspection&orgID=387\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:09:48.7255", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:09:48.7255", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" }
{ "timestamp": "2026-03-22 17:09:48.7255", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:09:48.7255", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:09:48.7255", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:09:48.7255", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:09:48.8553", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/COI\/APP\/26\/00013 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"<html>\\n<head>\\n<\/head>\\n<body>\\n    Dear Rajkumar Pativada,<br><br>\\n    A new inspection I\/TTK\/COI\/APP\/26\/00013 has been created from Asset Schedule Maintenance.<br><br>\\n\\n    <b>Inspection Name:<\/b> Asset Scheduled Maintenance Inspection<br><br>\\n    <b>Type:<\/b> Ambulance Padams<br><br>\\n    <b>Site:<\/b> Coimbatore<br><br>\\n    <b>Status:<\/b> Draft<br><br>\\n    <b>Created By:<\/b> System at 22-Mar-2026 10:39:48 PM<br><br>\\n\\n    You can view the inspection details by clicking the link below:<br>\\n    https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5807?dlType=viewInspection&orgID=387<br><br>\\n\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------<br>\\n    OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652071,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:09:48.854Z\",\"updated_on\":\"2026-03-22T17:09:48.854Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:09:48.8553", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:09:48.8553", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:09:48.8553", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" }
{ "timestamp": "2026-03-22 17:09:48.8553", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:49.5217", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:49.5217", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 17:09:49.5217", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:09:49.5217", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:49.5217", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" }
{ "timestamp": "2026-03-22 17:09:49.5217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" }
{ "timestamp": "2026-03-22 17:09:49.5361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 17:09:49.5361", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:09:49.5361", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:09:49.5361", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:09:49.5361", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:09:49.6656", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00208\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652072,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:09:49.664Z\",\"updated_on\":\"2026-03-22T17:09:49.664Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:09:49.6656", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:09:49.6656", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:09:49.6656", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 17:09:49.6755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 17:09:49.6755", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:09:49.8056", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:09:49.8056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 17:09:49.8056", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:49.8056", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:49.8056", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:49.8056", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 17:09:49.8056", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:09:49.8056", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:49.8056", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" }
{ "timestamp": "2026-03-22 17:09:49.8056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" }
{ "timestamp": "2026-03-22 17:09:49.8262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 17:09:49.8262", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:09:49.8262", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:09:49.8262", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:09:49.8262", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:09:49.9561", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00225\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sayan Mondal\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652074,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:09:49.955Z\",\"updated_on\":\"2026-03-22T17:09:49.955Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:09:49.9561", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:09:49.9561", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:09:49.9561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 17:09:49.9561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 17:09:49.9561", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:09:50.1125", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:09:50.1125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 17:09:50.1125", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:50.1125", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:50.1125", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:50.1125", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 17:09:50.1268", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:09:50.1268", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:50.1268", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" }
{ "timestamp": "2026-03-22 17:09:50.1268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" }
{ "timestamp": "2026-03-22 17:09:50.1268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 17:09:50.1268", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:09:50.1268", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:09:50.1268", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:09:50.1268", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:09:50.2682", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00069\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652076,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:09:50.266Z\",\"updated_on\":\"2026-03-22T17:09:50.266Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:09:50.2682", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:09:50.2682", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:09:50.2682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 17:09:50.2864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 17:09:50.2864", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:09:50.4303", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:09:50.4303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 17:09:50.4303", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:50.4303", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:50.4303", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:50.4303", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 17:09:50.4418", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:09:50.4418", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:50.4418", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" }
{ "timestamp": "2026-03-22 17:09:50.4418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" }
{ "timestamp": "2026-03-22 17:09:50.4418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 17:09:50.4418", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:09:50.4418", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:09:50.4418", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:09:50.4418", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:09:50.5820", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/LCC\/25\/00010\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Ladder cleaning\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652078,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:09:50.580Z\",\"updated_on\":\"2026-03-22T17:09:50.580Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:09:50.5820", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:09:50.5820", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:09:50.5820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 17:09:50.6007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 17:09:50.6007", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:09:50.7289", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:09:50.7289", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 17:09:50.7289", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:50.7289", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:50.7289", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:50.7289", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 17:09:50.7289", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:09:50.7289", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:50.7289", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" }
{ "timestamp": "2026-03-22 17:09:50.7289", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" }
{ "timestamp": "2026-03-22 17:09:50.7437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 17:09:50.7437", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:09:50.7437", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:09:50.7437", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:09:50.7437", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:09:50.8740", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00254\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652080,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:09:50.872Z\",\"updated_on\":\"2026-03-22T17:09:50.872Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:09:50.8740", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:09:50.8765", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:09:50.8765", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 17:09:50.8920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 17:09:50.8920", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:09:51.0211", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:09:51.0211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 17:09:51.0211", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:51.0211", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:51.0211", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:51.0211", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 17:09:51.0364", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:09:51.0364", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:51.0364", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" }
{ "timestamp": "2026-03-22 17:09:51.0364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" }
{ "timestamp": "2026-03-22 17:09:51.0364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 17:09:51.0478", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:09:51.0478", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:09:51.0478", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:09:51.0478", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:09:51.1746", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00261\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652082,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:09:51.175Z\",\"updated_on\":\"2026-03-22T17:09:51.175Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:09:51.1746", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:09:51.1746", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:09:51.1746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 17:09:51.1966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 17:09:51.1966", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:09:51.3257", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:09:51.3257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 17:09:51.3257", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:51.3257", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:51.3294", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:51.3294", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 17:09:51.3294", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:09:51.3294", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:51.3294", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" }
{ "timestamp": "2026-03-22 17:09:51.3294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" }
{ "timestamp": "2026-03-22 17:09:51.3506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 17:09:51.3506", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:09:51.3506", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:09:51.3506", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:09:51.3506", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:09:51.4795", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00267\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652084,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:09:51.479Z\",\"updated_on\":\"2026-03-22T17:09:51.479Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:09:51.4795", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:09:51.4795", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:09:51.4795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 17:09:51.4877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 17:09:51.4877", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:09:51.6169", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:09:51.6169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 17:09:51.6169", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:51.6169", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:51.6169", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:51.6169", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 17:09:51.6314", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:09:51.6314", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:51.6314", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" }
{ "timestamp": "2026-03-22 17:09:51.6314", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" }
{ "timestamp": "2026-03-22 17:09:51.6314", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 17:09:51.6417", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:09:51.6417", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:09:51.6417", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:09:51.6417", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:09:51.7706", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00271\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652086,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:09:51.769Z\",\"updated_on\":\"2026-03-22T17:09:51.769Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:09:51.7706", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:09:51.7706", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:09:51.7706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 17:09:51.7879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 17:09:51.7879", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:09:51.9169", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:09:51.9169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 17:09:51.9169", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:51.9169", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:51.9169", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:09:51.9169", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 17:09:51.9304", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:09:51.9304", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:51.9304", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" }
{ "timestamp": "2026-03-22 17:09:51.9304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" }
{ "timestamp": "2026-03-22 17:09:51.9396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 17:09:51.9396", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:09:51.9396", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:09:51.9396", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:09:51.9396", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:09:52.0689", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00274\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652088,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:09:52.067Z\",\"updated_on\":\"2026-03-22T17:09:52.067Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:09:52.0689", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:09:52.0689", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:09:52.0689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 17:09:52.0878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 17:09:52.0878", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:09:52.2194", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:09:52.2194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 17:09:52.2194", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:09:52.2194", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:10:04.1530", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:10:04.1530", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:10:04.1580", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:10:04.1580", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:13:04.1407", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:13:04.1407", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:13:04.1407", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:13:04.1407", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:16:04.1347", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:19:04.1594", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:19:04.1594", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:19:04.1660", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:19:04.1660", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:22:04.1656", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:22:04.1656", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:22:04.1656", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:22:04.1656", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:24:48.4956", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:24:48.4956", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 17:24:48.5004", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:24:48.5004", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:24:48.5004", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" }
{ "timestamp": "2026-03-22 17:24:48.5004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" }
{ "timestamp": "2026-03-22 17:24:48.5004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 17:24:48.5004", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:24:48.5004", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:24:48.5004", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:24:48.5004", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:24:48.6901", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00163\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652090,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:24:48.687Z\",\"updated_on\":\"2026-03-22T17:24:48.687Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:24:48.6901", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:24:48.6901", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:24:48.6901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 17:24:48.7097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 17:24:48.7097", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:24:48.8438", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:24:48.8438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 17:24:48.8438", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:24:48.8455", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:24:48.8455", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:24:48.8455", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 17:24:48.8455", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:24:48.8455", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:24:48.8455", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" }
{ "timestamp": "2026-03-22 17:24:48.8455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" }
{ "timestamp": "2026-03-22 17:24:48.8660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 17:24:48.8660", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:24:48.8660", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:24:48.8660", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:24:48.8660", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:24:48.9984", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00066\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652092,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:24:48.996Z\",\"updated_on\":\"2026-03-22T17:24:48.996Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:24:48.9984", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:24:48.9984", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:24:48.9984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 17:24:49.0180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 17:24:49.0180", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:24:49.1489", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:24:49.1489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 17:24:49.1489", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:24:49.1489", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:24:49.1489", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:24:49.1489", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 17:24:49.1632", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:24:49.1632", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:24:49.1632", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" }
{ "timestamp": "2026-03-22 17:24:49.1632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" }
{ "timestamp": "2026-03-22 17:24:49.1723", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 17:24:49.1723", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:24:49.1723", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:24:49.1723", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:24:49.1723", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:24:49.3027", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00220\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Kumar Samarjeet\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652094,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:24:49.301Z\",\"updated_on\":\"2026-03-22T17:24:49.301Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:24:49.3027", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:24:49.3027", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:24:49.3027", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 17:24:49.3193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 17:24:49.3193", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:24:49.4495", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:24:49.4495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 17:24:49.4495", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:24:49.4495", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:24:49.4495", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:24:49.4542", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 17:24:49.4542", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:24:49.4542", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:24:49.4542", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" }
{ "timestamp": "2026-03-22 17:24:49.4542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" }
{ "timestamp": "2026-03-22 17:24:49.4801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 17:24:49.4801", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 17:24:49.4801", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 17:24:49.4801", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 17:24:49.4801", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 17:24:49.6092", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00231\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652096,\"delivery_status\":1,\"created_on\":\"2026-03-22T17:24:49.608Z\",\"updated_on\":\"2026-03-22T17:24:49.608Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 17:24:49.6092", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 17:24:49.6092", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 17:24:49.6092", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 17:24:49.6180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 17:24:49.6180", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 17:24:49.7472", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 17:24:49.7472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 17:24:49.7472", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 17:24:49.7472", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:25:04.1708", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:25:04.1708", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:25:04.1759", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:25:04.1759", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:28:04.1751", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:28:04.1751", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:28:04.1751", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:28:04.1751", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:31:04.1433", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:31:04.1433", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:31:04.1433", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:31:04.1433", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:34:04.1438", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:34:04.1438", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:34:04.1503", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:34:04.1503", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:37:04.1567", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:37:04.1567", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:37:04.1614", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:37:04.1614", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:40:04.1447", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:40:04.1447", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:40:04.1447", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:40:04.1447", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:40:28.7804", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-03-22 17:40:28.7998", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-03-22 17:40:33.0481", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-03-22 17:40:33.0614", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-03-22 17:40:33.2960", "level": "Info", "severity": "INFO", "message": "### Start Notification Sender Program.cs Execution ###" }
{ "timestamp": "2026-03-22 17:40:33.3143", "level": "Info", "severity": "INFO", "message": "### Calling ConfigureService.Configure() function ###" }
{ "timestamp": "2026-03-22 17:43:04.1633", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:43:04.1633", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:43:04.4097", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:43:04.4097", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:46:04.1401", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:46:04.1401", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:46:04.1401", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:46:04.1401", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:49:04.1426", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:49:04.1426", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:49:04.1509", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:49:04.1509", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:52:04.2098", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:52:04.2098", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:52:04.2282", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:52:04.2282", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:55:04.2106", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:55:04.2106", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:55:04.2233", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:55:04.2233", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 17:58:04.1971", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 17:58:04.1971", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 17:58:04.1991", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 17:58:04.1991", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:01:04.1991", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:01:04.1991", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:01:04.1991", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:01:04.1991", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:04:04.2211", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:04:04.2211", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:04:04.2263", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:04:04.2263", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:07:04.2226", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:07:04.2226", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:07:04.2226", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:07:04.2226", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:10:04.2314", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:10:04.2314", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:10:04.2377", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:10:04.2377", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:13:04.1832", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:13:04.1832", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:13:04.1832", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:13:04.1832", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:16:04.1460", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:16:04.1460", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:16:04.1536", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:16:04.1536", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:19:04.1257", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:19:04.1257", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:19:04.1318", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:19:04.1318", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:22:04.1674", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:22:04.1674", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:22:04.1793", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:22:04.1793", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:25:04.1576", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:25:04.1576", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:25:04.1576", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:25:04.1576", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:28:04.1303", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:28:04.1303", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:28:04.1443", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:28:04.1443", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:31:04.1458", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:31:04.1458", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:31:04.1553", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:31:04.1553", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:34:04.1457", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:34:04.1457", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:34:04.1457", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:34:04.1457", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:37:04.1606", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:37:04.1606", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:37:04.1606", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:37:04.1606", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:40:04.1467", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:40:04.1467", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:40:04.1540", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:40:04.1540", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:43:04.1311", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:43:04.1311", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:43:04.1386", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:43:04.1386", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:46:04.1461", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:46:04.1461", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:46:04.1521", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:46:04.1521", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:49:04.1419", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:49:04.1419", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:49:04.1488", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:49:04.1488", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:52:04.1520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:52:04.1520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:52:04.1591", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:52:04.1591", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:55:04.1652", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:55:04.1652", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:55:04.1709", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:55:04.1709", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 18:58:04.1213", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 18:58:04.1213", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 18:58:04.1213", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 18:58:04.1213", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:01:04.1384", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:01:04.1384", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:01:04.1384", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:01:04.1384", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:04:04.1129", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:04:04.1129", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:04:04.1129", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:04:04.1129", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:07:04.1620", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:07:04.1620", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:07:04.1620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:07:04.1620", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:09:47.6688", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:09:47.6694", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/COI\/WT-\/26\/00137\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Coimbatore\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"23-Mar-2026 12:39:47 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5809\"}]}" }
{ "timestamp": "2026-03-22 19:09:47.6694", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:09:47.6694", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" }
{ "timestamp": "2026-03-22 19:09:47.6694", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" }
{ "timestamp": "2026-03-22 19:09:47.7240", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" }
{ "timestamp": "2026-03-22 19:09:47.7540", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/COI\/WT-\/26\/00137\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"23-Mar-2026 12:39:47 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5809?dlType=viewInspection&orgID=387\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:09:47.9514", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:09:47.9514", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" }
{ "timestamp": "2026-03-22 19:09:47.9514", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:09:47.9514", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:09:47.9514", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:09:47.9514", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:09:48.1154", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/COI\/WT-\/26\/00137 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"<html>\\n<head>\\n<\/head>\\n<body>\\n    Dear Rajkumar Pativada,<br><br>\\n    A new inspection I\/TTK\/COI\/WT-\/26\/00137 has been created from Asset Schedule Maintenance.<br><br>\\n\\n    <b>Inspection Name:<\/b> Asset Scheduled Maintenance Inspection<br><br>\\n    <b>Type:<\/b> WATER TANKER - 3<br><br>\\n    <b>Site:<\/b> Coimbatore<br><br>\\n    <b>Status:<\/b> Draft<br><br>\\n    <b>Created By:<\/b> System at 23-Mar-2026 12:39:47 AM<br><br>\\n\\n    You can view the inspection details by clicking the link below:<br>\\n    https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5809?dlType=viewInspection&orgID=387<br><br>\\n\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------<br>\\n    OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652114,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:09:48.110Z\",\"updated_on\":\"2026-03-22T19:09:48.110Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:09:48.1154", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:09:48.1154", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:09:48.1154", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" }
{ "timestamp": "2026-03-22 19:09:48.1154", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:09:48.1154", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:09:48.1154", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[2629]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/HOS\/APP\/26\/00003\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"Ambulance Padams\"},{\"Key\":\"Site\",\"Value\":\"Hosur\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"23-Mar-2026 12:39:47 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5814\"}]}" }
{ "timestamp": "2026-03-22 19:09:48.1154", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:09:48.1154", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" }
{ "timestamp": "2026-03-22 19:09:48.1154", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" }
{ "timestamp": "2026-03-22 19:09:48.1274", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user2629" }
{ "timestamp": "2026-03-22 19:09:48.1274", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919110581198\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Manohar P\"},{\"type\":\"text\",\"text\":\"I\/TTK\/HOS\/APP\/26\/00003\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"Ambulance Padams\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"23-Mar-2026 12:39:47 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5814?dlType=viewInspection&orgID=387\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:09:48.2625", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:09:48.2631", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: manoharsai566@gmail.com" }
{ "timestamp": "2026-03-22 19:09:48.2631", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:09:48.2631", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:09:48.2631", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:09:48.2631", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:09:48.3918", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"manoharsai566@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/HOS\/APP\/26\/00003 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"<html>\\n<head>\\n<\/head>\\n<body>\\n    Dear Manohar P,<br><br>\\n    A new inspection I\/TTK\/HOS\/APP\/26\/00003 has been created from Asset Schedule Maintenance.<br><br>\\n\\n    <b>Inspection Name:<\/b> Asset Scheduled Maintenance Inspection<br><br>\\n    <b>Type:<\/b> Ambulance Padams<br><br>\\n    <b>Site:<\/b> Hosur<br><br>\\n    <b>Status:<\/b> Draft<br><br>\\n    <b>Created By:<\/b> System at 23-Mar-2026 12:39:47 AM<br><br>\\n\\n    You can view the inspection details by clicking the link below:<br>\\n    https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5814?dlType=viewInspection&orgID=387<br><br>\\n\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------<br>\\n    OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652121,\"created_on\":\"2026-03-22T19:09:48.390Z\",\"updated_on\":\"2026-03-22T19:09:48.390Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:09:48.3918", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:09:48.3918", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:09:48.3918", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" }
{ "timestamp": "2026-03-22 19:09:48.3918", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:09:49.0066", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:09:49.0066", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:09:49.0066", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:09:49.0066", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:09:49.0066", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" }
{ "timestamp": "2026-03-22 19:09:49.0135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" }
{ "timestamp": "2026-03-22 19:09:49.0378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:09:49.0378", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:09:49.0378", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:09:49.0378", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:09:49.0378", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:09:49.1670", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00149\\n    <br \/>\\n    <b>Description:<\/b> 4\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652122,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:09:49.165Z\",\"updated_on\":\"2026-03-22T19:09:49.165Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:09:49.1670", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:09:49.1670", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:09:49.1670", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:09:49.2016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:09:49.2016", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:09:49.3313", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:09:49.3313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:09:49.3313", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:09:49.3313", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:09:49.3313", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:09:49.3313", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:09:49.3313", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:09:49.3313", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:09:49.3313", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" }
{ "timestamp": "2026-03-22 19:09:49.3313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" }
{ "timestamp": "2026-03-22 19:09:49.3572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:09:49.3572", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:09:49.3572", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:09:49.3572", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:09:49.3572", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:09:49.4871", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00154\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652124,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:09:49.484Z\",\"updated_on\":\"2026-03-22T19:09:49.484Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:09:49.4871", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:09:49.4871", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:09:49.4871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:09:49.5022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:09:49.5022", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:09:49.6308", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:09:49.6308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:09:49.6308", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:09:49.6308", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:09:49.6308", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:09:49.6308", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:09:49.6400", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:09:49.6400", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:09:49.6400", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" }
{ "timestamp": "2026-03-22 19:09:49.6400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" }
{ "timestamp": "2026-03-22 19:09:49.6400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:09:49.6400", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:09:49.6400", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:09:49.6400", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:09:49.6400", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:09:49.7774", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00164\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652126,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:09:49.775Z\",\"updated_on\":\"2026-03-22T19:09:49.775Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:09:49.7774", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:09:49.7790", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:09:49.7790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:09:49.7944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:09:49.7944", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:09:49.9237", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:09:49.9237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:09:49.9237", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:09:49.9237", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:09:49.9237", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:09:49.9237", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:09:49.9237", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:09:49.9237", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:09:49.9237", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" }
{ "timestamp": "2026-03-22 19:09:49.9237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" }
{ "timestamp": "2026-03-22 19:09:49.9442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:09:49.9442", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:09:49.9442", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:09:49.9442", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:09:49.9442", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:09:50.0699", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00166\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652128,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:09:50.070Z\",\"updated_on\":\"2026-03-22T19:09:50.070Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:09:50.0699", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:09:50.0699", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:09:50.0699", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:09:50.0803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:09:50.0803", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:09:50.2032", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:09:50.2032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:09:50.2032", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:09:50.2032", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:09:50.2032", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:09:50.2032", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:09:50.2335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:09:50.2335", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:09:50.2335", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" }
{ "timestamp": "2026-03-22 19:09:50.2335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" }
{ "timestamp": "2026-03-22 19:09:50.2335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:09:50.2335", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:09:50.2335", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:09:50.2335", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:09:50.2335", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:09:50.3745", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00175\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> safety person\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652130,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:09:50.372Z\",\"updated_on\":\"2026-03-22T19:09:50.372Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:09:50.3745", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:09:50.3745", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:09:50.3745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:09:50.3961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:09:50.3961", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:09:50.5206", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:09:50.5206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:09:50.5206", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:09:50.5206", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:10:04.1450", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:10:04.1450", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:10:04.1450", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:10:04.1450", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:13:04.1342", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:13:04.1347", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:13:04.1347", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:13:04.1347", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:16:04.1298", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:16:04.1298", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:16:04.1360", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:16:04.1360", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:19:04.1561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:19:04.1561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:19:04.1623", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:19:04.1623", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:22:04.3870", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:22:04.3870", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:22:04.3952", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:22:04.3952", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:48.4608", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:48.4608", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:48.4666", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:48.4666", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:48.4666", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" }
{ "timestamp": "2026-03-22 19:24:48.4666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" }
{ "timestamp": "2026-03-22 19:24:48.4666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:24:48.4666", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:48.4666", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:48.4666", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:48.4666", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:48.6614", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00063\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652133,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:48.658Z\",\"updated_on\":\"2026-03-22T19:24:48.658Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:48.6614", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:48.6614", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:48.6614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:24:48.6614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:24:48.6614", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:48.7980", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:48.7980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:24:48.7980", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:48.7980", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:48.7980", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:48.7980", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:48.7980", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:48.7980", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:48.7980", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" }
{ "timestamp": "2026-03-22 19:24:48.7980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" }
{ "timestamp": "2026-03-22 19:24:48.8141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 19:24:48.8141", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:48.8141", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:48.8141", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:48.8141", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:48.9442", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00177\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652135,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:48.941Z\",\"updated_on\":\"2026-03-22T19:24:48.941Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:48.9442", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:48.9442", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:48.9442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 19:24:48.9637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 19:24:48.9637", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:49.0939", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:49.0939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 19:24:49.0939", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:49.0939", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:49.0939", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:49.0939", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:49.1111", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:49.1111", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:49.1111", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" }
{ "timestamp": "2026-03-22 19:24:49.1111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" }
{ "timestamp": "2026-03-22 19:24:49.1111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:24:49.1221", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:49.1221", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:49.1221", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:49.1221", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:49.2509", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00052\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652137,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:49.248Z\",\"updated_on\":\"2026-03-22T19:24:49.248Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:49.2509", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:49.2509", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:49.2509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:24:49.2509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:24:49.2509", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:49.3885", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:49.3885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:24:49.3885", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:49.3885", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:49.3885", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:49.3885", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:49.3885", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:49.3885", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:49.3885", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" }
{ "timestamp": "2026-03-22 19:24:49.3885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" }
{ "timestamp": "2026-03-22 19:24:49.4078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 19:24:49.4078", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:49.4078", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:49.4078", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:49.4078", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:49.5368", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00178\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652139,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:49.534Z\",\"updated_on\":\"2026-03-22T19:24:49.534Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:49.5368", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:49.5368", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:49.5368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 19:24:49.5519", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 19:24:49.5519", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:49.6803", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:49.6803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 19:24:49.6803", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:49.6803", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:49.6845", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:49.6845", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:49.6845", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:49.6845", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:49.6845", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" }
{ "timestamp": "2026-03-22 19:24:49.6845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" }
{ "timestamp": "2026-03-22 19:24:49.7046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:24:49.7046", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:49.7046", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:49.7046", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:49.7046", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:49.8339", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00179\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652141,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:49.831Z\",\"updated_on\":\"2026-03-22T19:24:49.831Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:49.8339", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:49.8339", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:49.8339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:24:49.8543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:24:49.8543", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:49.9831", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:49.9831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:24:49.9831", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:49.9831", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:49.9831", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:49.9831", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:49.9831", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:49.9831", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:49.9831", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" }
{ "timestamp": "2026-03-22 19:24:49.9831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" }
{ "timestamp": "2026-03-22 19:24:50.0001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:24:50.0001", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:50.0001", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:50.0001", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:50.0001", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:50.1308", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00180\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652143,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:50.128Z\",\"updated_on\":\"2026-03-22T19:24:50.128Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:50.1308", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:50.1308", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:50.1308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:24:50.1498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:24:50.1498", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:50.2838", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:50.2838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:24:50.2838", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:50.2838", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:50.2838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:50.2838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:50.2838", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:50.2838", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:50.2838", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" }
{ "timestamp": "2026-03-22 19:24:50.2838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" }
{ "timestamp": "2026-03-22 19:24:50.2987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:24:50.2987", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:50.2987", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:50.2987", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:50.2987", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:50.4296", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00183\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652145,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:50.427Z\",\"updated_on\":\"2026-03-22T19:24:50.427Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:50.4296", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:50.4296", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:50.4296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:24:50.4494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:24:50.4494", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:50.5755", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:50.5755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:24:50.5755", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:50.5755", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:50.5755", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:50.5755", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:50.5959", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:50.5959", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:50.5959", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" }
{ "timestamp": "2026-03-22 19:24:50.5959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" }
{ "timestamp": "2026-03-22 19:24:50.6070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:24:50.6070", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:50.6070", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:50.6070", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:50.6070", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:50.7436", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00184\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652147,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:50.741Z\",\"updated_on\":\"2026-03-22T19:24:50.741Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:50.7436", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:50.7436", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:50.7436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:24:50.7628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:24:50.7628", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:50.8921", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:50.8921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:24:50.8921", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:50.8921", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:50.8921", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:50.8921", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:50.9085", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:50.9085", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:50.9085", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" }
{ "timestamp": "2026-03-22 19:24:50.9085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" }
{ "timestamp": "2026-03-22 19:24:50.9085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:24:50.9085", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:50.9189", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:50.9189", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:50.9189", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:51.0471", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TCL\/25\/00024\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> HSE Suggestion\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652149,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:51.045Z\",\"updated_on\":\"2026-03-22T19:24:51.045Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:51.0471", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:51.0471", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:51.0471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:24:51.0604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:24:51.0604", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:51.1876", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:51.1876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:24:51.1876", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:51.1876", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:51.1876", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:51.1876", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:51.2027", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:51.2027", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:51.2027", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" }
{ "timestamp": "2026-03-22 19:24:51.2027", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" }
{ "timestamp": "2026-03-22 19:24:51.2027", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:24:51.2027", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:51.2027", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:51.2027", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:51.2027", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:51.3399", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00053\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652151,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:51.340Z\",\"updated_on\":\"2026-03-22T19:24:51.340Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:51.3399", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:51.3399", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:51.3399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:24:51.3533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:24:51.3533", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:51.4825", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:51.4825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:24:51.4825", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:51.4825", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:51.4825", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:51.4825", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:51.4825", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:51.4825", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:51.4825", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" }
{ "timestamp": "2026-03-22 19:24:51.4825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" }
{ "timestamp": "2026-03-22 19:24:51.5037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 19:24:51.5037", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:51.5037", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:51.5037", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:51.5037", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:51.6339", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00186\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652153,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:51.631Z\",\"updated_on\":\"2026-03-22T19:24:51.631Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:51.6339", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:51.6339", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:51.6339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 19:24:51.6523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 19:24:51.6523", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:51.7808", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:51.7808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 19:24:51.7808", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:51.7808", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:51.7808", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:51.7808", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:51.7808", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:51.7808", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:51.7808", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" }
{ "timestamp": "2026-03-22 19:24:51.7808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" }
{ "timestamp": "2026-03-22 19:24:51.7965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:24:51.7965", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:51.7965", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:51.7965", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:51.7965", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:51.9257", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00188\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652155,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:51.923Z\",\"updated_on\":\"2026-03-22T19:24:51.923Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:51.9257", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:51.9257", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:51.9257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:24:51.9449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:24:51.9449", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:52.0736", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:52.0736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:24:52.0756", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:52.0756", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:52.0756", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:52.0756", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:52.0756", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:52.0756", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:52.0756", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" }
{ "timestamp": "2026-03-22 19:24:52.0756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" }
{ "timestamp": "2026-03-22 19:24:52.0980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:24:52.0980", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:52.0980", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:52.0980", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:52.0980", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:52.2277", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00055\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652157,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:52.225Z\",\"updated_on\":\"2026-03-22T19:24:52.225Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:52.2277", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:52.2277", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:52.2277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:24:52.2483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:24:52.2483", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:52.3931", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:52.3931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:24:52.3931", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:52.3931", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:52.3931", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:52.3931", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:52.4107", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:52.4107", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:52.4107", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" }
{ "timestamp": "2026-03-22 19:24:52.4107", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" }
{ "timestamp": "2026-03-22 19:24:52.4216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 19:24:52.4216", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:52.4216", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:52.4216", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:52.4216", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:52.5678", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00196\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sagar EHS Head\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652159,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:52.562Z\",\"updated_on\":\"2026-03-22T19:24:52.562Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:52.5678", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:52.5678", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:52.5678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 19:24:52.5857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 19:24:52.5857", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:52.7159", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:52.7159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 19:24:52.7159", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:52.7159", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:52.7159", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:24:52.7159", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:24:52.7159", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:24:52.7159", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:52.7159", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" }
{ "timestamp": "2026-03-22 19:24:52.7159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" }
{ "timestamp": "2026-03-22 19:24:52.7403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:24:52.7403", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:24:52.7403", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:24:52.7403", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:24:52.7403", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:24:52.8622", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00199\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652161,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:24:52.867Z\",\"updated_on\":\"2026-03-22T19:24:52.867Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:24:52.8622", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:24:52.8622", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:24:52.8622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:24:52.8781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:24:52.8781", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:24:53.0066", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:24:53.0066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:24:53.0066", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:24:53.0066", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:25:04.1474", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:25:04.1474", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:25:04.1542", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:25:04.1542", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:28:04.2013", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:28:04.2013", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:28:04.2013", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:28:04.2013", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:31:04.1360", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:31:04.1360", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:31:04.1360", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:31:04.1360", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:34:04.1179", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:34:04.1179", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:34:04.1179", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:34:04.1179", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:37:04.1394", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:37:04.1394", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:37:04.1472", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:37:04.1472", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:48.4632", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:48.4632", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:39:48.4681", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:39:48.4681", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:48.4681", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" }
{ "timestamp": "2026-03-22 19:39:48.4681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" }
{ "timestamp": "2026-03-22 19:39:48.4681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:39:48.4681", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:39:48.4681", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:39:48.4681", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:39:48.4681", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:39:48.6547", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00208\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652163,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:39:48.652Z\",\"updated_on\":\"2026-03-22T19:39:48.652Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:39:48.6547", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:39:48.6547", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:39:48.6547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:39:48.6547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:39:48.6547", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:39:48.7903", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:39:48.7903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:39:48.7903", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:48.7941", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:48.7941", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:48.7941", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:39:48.7941", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:39:48.7941", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:48.7941", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" }
{ "timestamp": "2026-03-22 19:39:48.7941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" }
{ "timestamp": "2026-03-22 19:39:48.8146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:39:48.8146", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:39:48.8146", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:39:48.8146", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:39:48.8146", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:39:48.9451", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00225\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sayan Mondal\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652165,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:39:48.942Z\",\"updated_on\":\"2026-03-22T19:39:48.942Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:39:48.9451", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:39:48.9451", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:39:48.9451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:39:48.9618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:39:48.9618", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:39:49.0921", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:39:49.0921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:39:49.0921", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:49.0921", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:49.0921", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:49.0921", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:39:49.1078", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:39:49.1078", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:49.1078", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" }
{ "timestamp": "2026-03-22 19:39:49.1078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" }
{ "timestamp": "2026-03-22 19:39:49.1078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:39:49.1078", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:39:49.1078", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:39:49.1078", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:39:49.1078", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:39:49.2467", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00069\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652167,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:39:49.245Z\",\"updated_on\":\"2026-03-22T19:39:49.245Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:39:49.2467", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:39:49.2467", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:39:49.2467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:39:49.2467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:39:49.2467", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:39:49.3859", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:39:49.3886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:39:49.3886", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:49.3886", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:49.3886", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:49.3886", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:39:49.3886", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:39:49.3886", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:49.3886", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" }
{ "timestamp": "2026-03-22 19:39:49.4031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" }
{ "timestamp": "2026-03-22 19:39:49.4031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:39:49.4031", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:39:49.4031", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:39:49.4031", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:39:49.4031", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:39:49.5423", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/LCC\/25\/00010\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Ladder cleaning\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652169,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:39:49.541Z\",\"updated_on\":\"2026-03-22T19:39:49.541Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:39:49.5437", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:39:49.5437", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:39:49.5437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:39:49.5437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:39:49.5437", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:39:49.6848", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:39:49.6848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:39:49.6848", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:49.6848", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:49.6848", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:49.6848", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:39:49.6848", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:39:49.6848", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:49.6848", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" }
{ "timestamp": "2026-03-22 19:39:49.6997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" }
{ "timestamp": "2026-03-22 19:39:49.6997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:39:49.6997", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:39:49.6997", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:39:49.6997", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:39:49.6997", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:39:49.8401", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00254\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652171,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:39:49.838Z\",\"updated_on\":\"2026-03-22T19:39:49.838Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:39:49.8401", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:39:49.8401", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:39:49.8401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:39:49.8681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:39:49.8681", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:39:49.9971", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:39:49.9971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:39:49.9971", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:49.9971", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:49.9971", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:49.9971", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:39:49.9971", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:39:50.0125", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:50.0125", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" }
{ "timestamp": "2026-03-22 19:39:50.0125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" }
{ "timestamp": "2026-03-22 19:39:50.0125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:39:50.0125", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:39:50.0125", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:39:50.0125", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:39:50.0125", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:39:50.1516", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00261\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652173,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:39:50.149Z\",\"updated_on\":\"2026-03-22T19:39:50.149Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:39:50.1516", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:39:50.1516", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:39:50.1516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:39:50.1679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:39:50.1685", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:39:50.2990", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:39:50.2990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:39:50.2990", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:50.2990", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:50.2990", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:50.2990", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:39:50.2990", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:39:50.2990", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:50.2990", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" }
{ "timestamp": "2026-03-22 19:39:50.2990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" }
{ "timestamp": "2026-03-22 19:39:50.3141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:39:50.3141", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:39:50.3141", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:39:50.3141", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:39:50.3141", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:39:50.4446", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00267\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652175,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:39:50.442Z\",\"updated_on\":\"2026-03-22T19:39:50.442Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:39:50.4446", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:39:50.4446", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:39:50.4446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:39:50.4638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:39:50.4638", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:39:50.5948", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:39:50.5948", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:39:50.5948", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:50.5948", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:50.5948", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:50.5948", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:39:50.6099", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:39:50.6099", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:50.6099", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" }
{ "timestamp": "2026-03-22 19:39:50.6099", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" }
{ "timestamp": "2026-03-22 19:39:50.6099", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:39:50.6099", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:39:50.6217", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:39:50.6217", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:39:50.6217", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:39:50.7677", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00271\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652177,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:39:50.763Z\",\"updated_on\":\"2026-03-22T19:39:50.763Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:39:50.7677", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:39:50.7677", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:39:50.7677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:39:50.7870", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:39:50.7870", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:39:50.9115", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:39:50.9214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:39:50.9214", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:50.9214", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:50.9214", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:50.9214", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:39:50.9351", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:39:50.9351", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:50.9351", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" }
{ "timestamp": "2026-03-22 19:39:50.9351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" }
{ "timestamp": "2026-03-22 19:39:50.9351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:39:50.9351", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:39:50.9351", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:39:50.9351", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:39:50.9351", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:39:51.0700", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00274\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652179,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:39:51.073Z\",\"updated_on\":\"2026-03-22T19:39:51.073Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:39:51.0700", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:39:51.0700", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:39:51.0700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:39:51.0835", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:39:51.0835", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:39:51.2155", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:39:51.2155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:39:51.2155", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:51.2155", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:51.2155", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:51.2155", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:39:51.2155", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:39:51.2155", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:51.2155", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" }
{ "timestamp": "2026-03-22 19:39:51.2155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" }
{ "timestamp": "2026-03-22 19:39:51.2381", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:39:51.2381", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:39:51.2381", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:39:51.2381", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:39:51.2381", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:39:51.3673", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00163\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652181,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:39:51.365Z\",\"updated_on\":\"2026-03-22T19:39:51.365Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:39:51.3673", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:39:51.3673", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:39:51.3673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:39:51.3810", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:39:51.3810", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:39:51.5190", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:39:51.5190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:39:51.5190", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:51.5190", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:51.5190", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:51.5190", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:39:51.5323", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:39:51.5323", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:51.5323", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" }
{ "timestamp": "2026-03-22 19:39:51.5323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" }
{ "timestamp": "2026-03-22 19:39:51.5323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:39:51.5323", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:39:51.5323", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:39:51.5323", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:39:51.5434", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:39:51.6729", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00066\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652183,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:39:51.674Z\",\"updated_on\":\"2026-03-22T19:39:51.674Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:39:51.6729", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:39:51.6729", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:39:51.6729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:39:51.7017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:39:51.7017", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:39:51.8366", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:39:51.8366", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:39:51.8366", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:51.8366", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:51.8366", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:51.8366", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:39:51.8424", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:39:51.8424", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:51.8424", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" }
{ "timestamp": "2026-03-22 19:39:51.8424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" }
{ "timestamp": "2026-03-22 19:39:51.8424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:39:51.8424", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:39:51.8424", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:39:51.8424", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:39:51.8424", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:39:51.9840", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00220\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Kumar Samarjeet\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652185,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:39:51.981Z\",\"updated_on\":\"2026-03-22T19:39:51.981Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:39:51.9840", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:39:51.9840", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:39:51.9840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:39:52.0017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:39:52.0017", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:39:52.1312", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:39:52.1312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:39:52.1312", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:52.1312", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:52.1312", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:39:52.1312", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 19:39:52.1466", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:39:52.1466", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:52.1466", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" }
{ "timestamp": "2026-03-22 19:39:52.1466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" }
{ "timestamp": "2026-03-22 19:39:52.1574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 19:39:52.1574", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 19:39:52.1574", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 19:39:52.1574", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 19:39:52.1574", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 19:39:52.2787", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00231\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652187,\"delivery_status\":1,\"created_on\":\"2026-03-22T19:39:52.284Z\",\"updated_on\":\"2026-03-22T19:39:52.284Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 19:39:52.2787", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 19:39:52.2787", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 19:39:52.2787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 19:39:52.3038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 19:39:52.3038", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 19:39:52.4284", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 19:39:52.4284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 19:39:52.4345", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 19:39:52.4345", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:40:04.1636", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:40:04.1636", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:40:04.1708", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:40:04.1708", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:43:04.1079", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:43:04.1079", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:43:04.1079", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:43:04.1079", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:46:04.1496", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:46:04.1496", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:46:04.1496", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:46:04.1496", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:49:04.1658", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:49:04.1658", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:49:04.1658", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:49:04.1742", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:52:04.1543", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:52:04.1543", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:52:04.1603", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:52:04.1603", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:55:04.1713", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:55:04.1713", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:55:04.1713", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:55:04.1713", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 19:58:04.1235", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 19:58:04.1235", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 19:58:04.1235", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 19:58:04.1235", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:01:04.1306", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:01:04.1306", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:01:04.1306", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:01:04.1306", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:04:04.1629", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:04:04.1629", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:04:04.1629", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:04:04.1629", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:07:04.1543", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:07:04.1543", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:07:04.1601", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:07:04.1601", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:10:04.1237", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:10:04.1237", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:10:04.1237", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:10:04.1237", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:13:04.1525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:13:04.1525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:13:04.1525", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:13:04.1525", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:16:04.1246", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:16:04.1246", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:16:04.1345", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:16:04.1345", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:19:04.1493", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:19:04.1493", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:19:04.1493", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:19:04.1493", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:22:04.1674", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:22:04.1674", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:22:04.1761", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:22:04.1761", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:25:04.1452", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:25:04.1452", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:25:04.1452", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:25:04.1452", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:28:04.1512", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:28:04.1512", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:28:04.1512", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:28:04.1512", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:31:04.1573", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:31:04.1573", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:31:04.1633", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:31:04.1633", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:34:04.1393", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:34:04.1393", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:34:04.1437", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:34:04.1437", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:37:04.1375", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:37:04.1375", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:37:04.1458", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:37:04.1458", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:40:04.1345", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:40:04.1345", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:40:04.1394", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:40:04.1394", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:43:04.1366", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:43:04.1366", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:43:04.1366", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:43:04.1366", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:46:04.1462", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:46:04.1462", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:46:04.1462", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:46:04.1462", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:49:04.1329", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:49:04.1329", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:49:04.1329", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:49:04.1329", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:52:04.1614", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:52:04.1614", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:52:04.1614", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:52:04.1614", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:55:04.1551", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:55:04.1551", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:55:04.1551", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:55:04.1551", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 20:58:04.1168", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 20:58:04.1168", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 20:58:04.1168", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 20:58:04.1168", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:01:04.1212", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:01:04.1212", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:01:04.1212", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:01:04.1212", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:04:04.1486", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:04:04.1486", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:04:04.1486", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:04:04.1486", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:07:04.1435", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:07:04.1435", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:07:04.1435", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:07:04.1435", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:10:04.1433", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:10:04.1433", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:10:04.1506", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:10:04.1506", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:13:04.1129", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:13:04.1129", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:13:04.1186", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:13:04.1186", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:16:04.1225", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:16:04.1225", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:16:04.1279", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:16:04.1279", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:19:04.1377", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:19:04.1377", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:19:04.1454", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:19:04.1454", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:22:04.1530", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:22:04.1530", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:22:04.1530", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:22:04.1530", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:24:48.5309", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:24:48.5309", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:24:48.5309", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:24:48.5309", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:24:48.5309", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" }
{ "timestamp": "2026-03-22 21:24:48.5309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" }
{ "timestamp": "2026-03-22 21:24:48.5466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:24:48.5466", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:24:48.5466", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:24:48.5466", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:24:48.5466", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:24:48.7235", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00149\\n    <br \/>\\n    <b>Description:<\/b> 4\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652199,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:24:48.722Z\",\"updated_on\":\"2026-03-22T21:24:48.722Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:24:48.7235", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:24:48.7235", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:24:48.7235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:24:48.7304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:24:48.7304", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:24:48.8589", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:24:48.8589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:24:48.8589", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:24:48.8589", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:25:04.1415", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:25:04.1415", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:25:04.1415", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:25:04.1415", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:28:04.1467", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:28:04.1467", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:28:04.1467", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:28:04.1467", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:31:04.1407", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:31:04.1407", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:31:04.1459", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:31:04.1459", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:34:04.1629", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:34:04.1629", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:34:04.1629", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:34:04.1629", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:37:04.1800", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:37:04.1800", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:37:04.1854", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:37:04.1854", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:48.5129", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:48.5129", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:48.5129", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:48.5129", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:48.5129", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" }
{ "timestamp": "2026-03-22 21:39:48.5129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" }
{ "timestamp": "2026-03-22 21:39:48.5285", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:48.5285", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:48.5285", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:48.5285", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:48.5285", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:48.7050", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00154\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652201,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:48.703Z\",\"updated_on\":\"2026-03-22T21:39:48.703Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:48.7050", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:48.7050", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:48.7050", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:48.7134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:48.7134", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:48.8427", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:48.8427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:48.8427", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:48.8427", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:48.8427", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:48.8427", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:48.8427", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:48.8427", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:48.8427", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" }
{ "timestamp": "2026-03-22 21:39:48.8427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" }
{ "timestamp": "2026-03-22 21:39:48.8549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:48.8549", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:48.8549", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:48.8549", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:48.8549", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:48.9846", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00164\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652203,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:48.982Z\",\"updated_on\":\"2026-03-22T21:39:48.982Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:48.9846", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:48.9846", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:48.9846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:49.0028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:49.0028", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:49.1230", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:49.1230", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:49.1230", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:49.1338", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:49.1338", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:49.1338", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:49.1338", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:49.1338", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:49.1338", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" }
{ "timestamp": "2026-03-22 21:39:49.1338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" }
{ "timestamp": "2026-03-22 21:39:49.1515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:49.1515", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:49.1515", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:49.1515", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:49.1515", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:49.2804", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00166\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652205,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:49.278Z\",\"updated_on\":\"2026-03-22T21:39:49.278Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:49.2804", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:49.2804", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:49.2804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:49.2989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:49.2989", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:49.4335", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:49.4335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:49.4335", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:49.4335", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:49.4335", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:49.4335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:49.4470", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:49.4470", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:49.4470", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" }
{ "timestamp": "2026-03-22 21:39:49.4470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" }
{ "timestamp": "2026-03-22 21:39:49.4470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:49.4470", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:49.4470", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:49.4470", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:49.4470", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:49.5872", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00175\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> safety person\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652207,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:49.586Z\",\"updated_on\":\"2026-03-22T21:39:49.586Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:49.5872", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:49.5872", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:49.5872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:49.5872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:49.5872", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:49.7234", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:49.7296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:49.7296", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:49.7296", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:49.7296", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:49.7296", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:49.7440", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:49.7440", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:49.7440", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" }
{ "timestamp": "2026-03-22 21:39:49.7440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" }
{ "timestamp": "2026-03-22 21:39:49.7440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:49.7440", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:49.7440", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:49.7440", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:49.7440", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:49.8868", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00063\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652209,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:49.883Z\",\"updated_on\":\"2026-03-22T21:39:49.883Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:49.8868", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:49.8868", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:49.8868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:49.9020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:49.9020", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:50.0310", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:50.0310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:50.0310", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:50.0310", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:50.0310", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:50.0310", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:50.0452", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:50.0452", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:50.0452", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" }
{ "timestamp": "2026-03-22 21:39:50.0452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" }
{ "timestamp": "2026-03-22 21:39:50.0557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 21:39:50.0557", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:50.0557", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:50.0557", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:50.0557", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:50.1788", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00177\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652211,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:50.182Z\",\"updated_on\":\"2026-03-22T21:39:50.182Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:50.1788", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:50.1863", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:50.1863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 21:39:50.2035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 21:39:50.2035", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:50.3344", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:50.3344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 21:39:50.3344", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:50.3344", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:50.3344", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:50.3344", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:50.3398", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:50.3398", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:50.3398", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" }
{ "timestamp": "2026-03-22 21:39:50.3398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" }
{ "timestamp": "2026-03-22 21:39:50.3398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:50.3398", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:50.3398", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:50.3398", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:50.3398", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:50.4767", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00052\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652213,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:50.475Z\",\"updated_on\":\"2026-03-22T21:39:50.475Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:50.4772", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:50.4772", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:50.4772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:50.4965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:50.4965", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:50.6251", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:50.6251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:50.6251", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:50.6251", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:50.6251", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:50.6251", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:50.6349", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:50.6349", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:50.6349", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" }
{ "timestamp": "2026-03-22 21:39:50.6349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" }
{ "timestamp": "2026-03-22 21:39:50.6349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 21:39:50.6349", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:50.6349", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:50.6349", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:50.6349", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:50.7716", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00178\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652215,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:50.771Z\",\"updated_on\":\"2026-03-22T21:39:50.771Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:50.7716", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:50.7744", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:50.7744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 21:39:50.7904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 21:39:50.7904", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:50.9192", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:50.9192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 21:39:50.9192", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:50.9192", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:50.9192", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:50.9192", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:50.9343", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:50.9343", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:50.9343", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" }
{ "timestamp": "2026-03-22 21:39:50.9343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" }
{ "timestamp": "2026-03-22 21:39:50.9343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:50.9343", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:50.9343", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:50.9343", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:50.9343", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:51.0732", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00179\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652217,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:51.071Z\",\"updated_on\":\"2026-03-22T21:39:51.071Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:51.0732", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:51.0732", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:51.0732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:51.0732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:51.0732", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:51.2244", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:51.2244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:51.2244", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:51.2244", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:51.2244", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:51.2277", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:51.2277", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:51.2277", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:51.2277", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" }
{ "timestamp": "2026-03-22 21:39:51.2277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" }
{ "timestamp": "2026-03-22 21:39:51.2447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:51.2447", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:51.2447", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:51.2447", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:51.2447", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:51.3728", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00180\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652219,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:51.372Z\",\"updated_on\":\"2026-03-22T21:39:51.372Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:51.3728", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:51.3728", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:51.3728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:51.3888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:51.3888", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:51.5349", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:51.5349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:51.5349", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:51.5401", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:51.5401", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:51.5401", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:51.5401", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:51.5557", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:51.5557", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" }
{ "timestamp": "2026-03-22 21:39:51.5557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" }
{ "timestamp": "2026-03-22 21:39:51.5557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:51.5557", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:51.5557", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:51.5557", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:51.5557", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:51.6945", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00183\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652221,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:51.693Z\",\"updated_on\":\"2026-03-22T21:39:51.693Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:51.6945", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:51.6962", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:51.6962", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:51.7138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:51.7138", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:51.8428", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:51.8428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:51.8428", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:51.8428", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:51.8428", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:51.8428", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:51.8585", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:51.8585", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:51.8585", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" }
{ "timestamp": "2026-03-22 21:39:51.8585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" }
{ "timestamp": "2026-03-22 21:39:51.8682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:51.8682", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:51.8682", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:51.8682", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:51.8682", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:52.0010", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00184\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652223,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:51.999Z\",\"updated_on\":\"2026-03-22T21:39:51.999Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:52.0010", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:52.0010", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:52.0010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:52.0190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:52.0190", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:52.1476", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:52.1476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:52.1476", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:52.1476", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:52.1476", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:52.1476", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:52.1527", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:52.1527", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:52.1527", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" }
{ "timestamp": "2026-03-22 21:39:52.1527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" }
{ "timestamp": "2026-03-22 21:39:52.1527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:52.1527", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:52.1527", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:52.1527", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:52.1527", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:52.2913", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TCL\/25\/00024\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> HSE Suggestion\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652225,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:52.289Z\",\"updated_on\":\"2026-03-22T21:39:52.289Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:52.2913", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:52.2913", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:52.2913", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:52.3096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:52.3096", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:52.4379", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:52.4379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:52.4379", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:52.4379", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:52.4379", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:52.4379", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:52.4529", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:52.4529", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:52.4529", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" }
{ "timestamp": "2026-03-22 21:39:52.4529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" }
{ "timestamp": "2026-03-22 21:39:52.4630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:52.4630", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:52.4630", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:52.4630", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:52.4630", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:52.5918", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00053\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652227,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:52.590Z\",\"updated_on\":\"2026-03-22T21:39:52.590Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:52.5918", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:52.5918", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:52.5918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:52.6112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:52.6112", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:52.7399", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:52.7399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:52.7399", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:52.7399", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:52.7441", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:52.7441", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:52.7441", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:52.7441", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:52.7441", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" }
{ "timestamp": "2026-03-22 21:39:52.7441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" }
{ "timestamp": "2026-03-22 21:39:52.7676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 21:39:52.7676", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:52.7676", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:52.7676", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:52.7676", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:52.8951", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00186\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652229,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:52.894Z\",\"updated_on\":\"2026-03-22T21:39:52.894Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:52.8951", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:52.8951", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:52.8951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 21:39:52.9065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 21:39:52.9065", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:53.0270", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:53.0270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 21:39:53.0270", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:53.0270", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:53.0270", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:53.0270", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:53.0495", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:53.0495", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:53.0495", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" }
{ "timestamp": "2026-03-22 21:39:53.0495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" }
{ "timestamp": "2026-03-22 21:39:53.0596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:53.0596", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:53.0596", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:53.0596", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:53.0596", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:53.1864", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00188\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652231,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:53.187Z\",\"updated_on\":\"2026-03-22T21:39:53.187Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:53.1864", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:53.1864", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:53.1864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:53.2077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:53.2077", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:53.3367", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:53.3367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:53.3367", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:53.3367", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:53.3367", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:53.3367", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:53.3529", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:53.3529", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:53.3529", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" }
{ "timestamp": "2026-03-22 21:39:53.3529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" }
{ "timestamp": "2026-03-22 21:39:53.3529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:53.3529", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:53.3529", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:53.3529", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:53.3529", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:53.4929", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00055\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652233,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:53.491Z\",\"updated_on\":\"2026-03-22T21:39:53.491Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:53.4929", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:53.4929", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:53.4929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:53.5144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:53.5144", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:53.6403", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:53.6403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:53.6403", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:53.6403", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:53.6403", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:53.6403", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:53.6403", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:53.6403", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:53.6403", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" }
{ "timestamp": "2026-03-22 21:39:53.6403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" }
{ "timestamp": "2026-03-22 21:39:53.6567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 21:39:53.6567", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:53.6567", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:53.6567", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:53.6567", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:53.7850", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00196\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sagar EHS Head\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652235,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:53.783Z\",\"updated_on\":\"2026-03-22T21:39:53.783Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:53.7850", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:53.7850", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:53.7850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 21:39:53.8038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 21:39:53.8038", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:53.9360", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:53.9360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 21:39:53.9360", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:53.9360", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:53.9360", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:39:53.9360", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:39:53.9521", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:39:53.9521", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:53.9521", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" }
{ "timestamp": "2026-03-22 21:39:53.9521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" }
{ "timestamp": "2026-03-22 21:39:53.9617", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:39:53.9617", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:39:53.9617", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:39:53.9617", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:39:53.9617", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:39:54.0931", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00199\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652237,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:39:54.091Z\",\"updated_on\":\"2026-03-22T21:39:54.091Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:39:54.0931", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:39:54.0931", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:39:54.0931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:39:54.1095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:39:54.1095", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:39:54.2379", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:39:54.2379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:39:54.2379", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:39:54.2379", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:40:04.1426", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:40:04.1426", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:40:04.1507", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:40:04.1507", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:43:04.1445", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:43:04.1445", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:43:04.1500", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:43:04.1500", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:46:04.1096", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:46:04.1096", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:46:04.1169", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:46:04.1169", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:49:04.1105", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:49:04.1105", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:49:04.1105", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:49:04.1105", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:52:04.1662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:52:04.1662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:52:04.1710", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:52:04.1710", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:48.4998", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:48.4998", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:54:48.4998", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:54:48.4998", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:48.4998", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" }
{ "timestamp": "2026-03-22 21:54:48.4998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" }
{ "timestamp": "2026-03-22 21:54:48.5140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:54:48.5140", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:54:48.5140", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:54:48.5140", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:54:48.5140", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:54:48.6918", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00208\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652239,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:54:48.689Z\",\"updated_on\":\"2026-03-22T21:54:48.689Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:54:48.6918", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:54:48.6918", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:54:48.6918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:54:48.6991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:54:48.6991", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:54:48.8301", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:54:48.8301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:54:48.8301", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:48.8301", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:48.8301", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:48.8301", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:54:48.8456", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:54:48.8456", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:48.8456", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" }
{ "timestamp": "2026-03-22 21:54:48.8456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" }
{ "timestamp": "2026-03-22 21:54:48.8583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:54:48.8583", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:54:48.8583", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:54:48.8583", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:54:48.8583", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:54:48.9961", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00225\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sayan Mondal\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652241,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:54:48.993Z\",\"updated_on\":\"2026-03-22T21:54:48.993Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:54:48.9961", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:54:48.9961", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:54:48.9961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:54:49.0157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:54:49.0157", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:54:49.1487", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:54:49.1487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:54:49.1487", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:49.1491", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:49.1491", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:49.1491", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:54:49.1491", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:54:49.1491", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:49.1491", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" }
{ "timestamp": "2026-03-22 21:54:49.1491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" }
{ "timestamp": "2026-03-22 21:54:49.1491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:54:49.1491", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:54:49.1491", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:54:49.1491", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:54:49.1491", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:54:49.2959", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00069\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652243,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:54:49.293Z\",\"updated_on\":\"2026-03-22T21:54:49.293Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:54:49.2959", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:54:49.2959", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:54:49.2959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:54:49.3153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:54:49.3153", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:54:49.4462", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:54:49.4462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:54:49.4462", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:49.4462", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:49.4462", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:49.4462", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:54:49.4462", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:54:49.4462", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:49.4462", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" }
{ "timestamp": "2026-03-22 21:54:49.4462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" }
{ "timestamp": "2026-03-22 21:54:49.4676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:54:49.4676", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:54:49.4676", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:54:49.4676", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:54:49.4676", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:54:49.5983", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/LCC\/25\/00010\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Ladder cleaning\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652245,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:54:49.596Z\",\"updated_on\":\"2026-03-22T21:54:49.596Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:54:49.5983", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:54:49.5983", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:54:49.5983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:54:49.6234", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:54:49.6234", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:54:49.7552", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:54:49.7552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:54:49.7552", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:49.7552", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:49.7585", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:49.7585", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:54:49.7585", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:54:49.7585", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:49.7585", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" }
{ "timestamp": "2026-03-22 21:54:49.7585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" }
{ "timestamp": "2026-03-22 21:54:49.7829", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:54:49.7829", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:54:49.7829", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:54:49.7829", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:54:49.7829", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:54:49.9097", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00254\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652247,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:54:49.911Z\",\"updated_on\":\"2026-03-22T21:54:49.911Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:54:49.9097", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:54:49.9097", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:54:49.9097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:54:49.9225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:54:49.9225", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:54:50.0560", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:54:50.0560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:54:50.0560", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:50.0560", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:50.0560", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:50.0560", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:54:50.0560", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:54:50.0560", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:50.0560", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" }
{ "timestamp": "2026-03-22 21:54:50.0560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" }
{ "timestamp": "2026-03-22 21:54:50.0806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:54:50.0806", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:54:50.0806", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:54:50.0806", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:54:50.0806", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:54:50.2125", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00261\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652249,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:54:50.209Z\",\"updated_on\":\"2026-03-22T21:54:50.209Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:54:50.2125", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:54:50.2125", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:54:50.2125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:54:50.2125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:54:50.2125", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:54:50.3581", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:54:50.3581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:54:50.3581", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:50.3581", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:50.3581", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:50.3581", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:54:50.3729", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:54:50.3729", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:50.3729", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" }
{ "timestamp": "2026-03-22 21:54:50.3729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" }
{ "timestamp": "2026-03-22 21:54:50.3729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:54:50.3729", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:54:50.3729", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:54:50.3836", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:54:50.3836", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:54:50.5123", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00267\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652251,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:54:50.513Z\",\"updated_on\":\"2026-03-22T21:54:50.513Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:54:50.5123", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:54:50.5123", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:54:50.5123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:54:50.5349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:54:50.5349", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:54:50.6659", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:54:50.6659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:54:50.6659", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:50.6659", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:50.6659", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:50.6659", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:54:50.6813", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:54:50.6813", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:50.6813", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" }
{ "timestamp": "2026-03-22 21:54:50.6813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" }
{ "timestamp": "2026-03-22 21:54:50.6813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:54:50.6813", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:54:50.6813", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:54:50.6813", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:54:50.6813", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:54:50.8233", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00271\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652253,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:54:50.821Z\",\"updated_on\":\"2026-03-22T21:54:50.821Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:54:50.8233", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:54:50.8233", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:54:50.8233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:54:50.8430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:54:50.8430", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:54:50.9759", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:54:50.9759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:54:50.9759", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:50.9759", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:50.9759", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:50.9759", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:54:50.9808", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:54:50.9808", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:50.9808", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" }
{ "timestamp": "2026-03-22 21:54:50.9808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" }
{ "timestamp": "2026-03-22 21:54:50.9808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:54:50.9808", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:54:50.9808", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:54:50.9808", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:54:50.9808", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:54:51.1169", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00274\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652255,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:54:51.116Z\",\"updated_on\":\"2026-03-22T21:54:51.116Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:54:51.1169", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:54:51.1201", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:54:51.1201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:54:51.1367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:54:51.1367", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:54:51.2663", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:54:51.2663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:54:51.2663", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:51.2663", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:51.2663", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:51.2663", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:54:51.2809", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:54:51.2809", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:51.2809", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" }
{ "timestamp": "2026-03-22 21:54:51.2809", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" }
{ "timestamp": "2026-03-22 21:54:51.2910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:54:51.2910", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:54:51.2910", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:54:51.2910", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:54:51.2910", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:54:51.4223", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00163\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652257,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:54:51.420Z\",\"updated_on\":\"2026-03-22T21:54:51.420Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:54:51.4223", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:54:51.4223", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:54:51.4223", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:54:51.4423", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:54:51.4423", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:54:51.5699", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:54:51.5739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:54:51.5739", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:51.5739", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:51.5739", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:51.5739", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:54:51.5879", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:54:51.5879", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:51.5879", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" }
{ "timestamp": "2026-03-22 21:54:51.5879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" }
{ "timestamp": "2026-03-22 21:54:51.5879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:54:51.5879", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:54:51.5879", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:54:51.5879", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:54:51.6021", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:54:51.7299", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00066\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652259,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:54:51.728Z\",\"updated_on\":\"2026-03-22T21:54:51.728Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:54:51.7299", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:54:51.7299", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:54:51.7299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:54:51.7299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:54:51.7299", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:54:51.8632", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:54:51.8632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:54:51.8700", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:51.8700", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:51.8700", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:51.8700", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:54:51.8700", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:54:51.8700", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:51.8700", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" }
{ "timestamp": "2026-03-22 21:54:51.8700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" }
{ "timestamp": "2026-03-22 21:54:51.8927", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:54:51.8927", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:54:51.8927", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:54:51.8927", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:54:51.8927", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:54:52.0215", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00220\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Kumar Samarjeet\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652261,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:54:52.020Z\",\"updated_on\":\"2026-03-22T21:54:52.020Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:54:52.0215", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:54:52.0241", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:54:52.0241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:54:52.0411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:54:52.0411", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:54:52.1709", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:54:52.1709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:54:52.1709", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:52.1709", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:52.1709", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:54:52.1709", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 21:54:52.1837", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:54:52.1837", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:52.1837", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" }
{ "timestamp": "2026-03-22 21:54:52.1837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" }
{ "timestamp": "2026-03-22 21:54:52.1837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 21:54:52.1837", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 21:54:52.1837", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 21:54:52.1837", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 21:54:52.1837", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 21:54:52.3342", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00231\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> ExtensionRequested (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652263,\"delivery_status\":1,\"created_on\":\"2026-03-22T21:54:52.328Z\",\"updated_on\":\"2026-03-22T21:54:52.328Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 21:54:52.3362", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 21:54:52.3362", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 21:54:52.3362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 21:54:52.3534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 21:54:52.3534", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 21:54:52.4819", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 21:54:52.4819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 21:54:52.4819", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 21:54:52.4819", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:55:04.1536", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:55:04.1536", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:55:04.1536", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:55:04.1536", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 21:58:04.1179", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 21:58:04.1179", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 21:58:04.1179", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 21:58:04.1179", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:00:02.6787", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:00:02.6787", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1793\"}]}" }
{ "timestamp": "2026-03-22 22:00:02.6787", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:00:02.6787", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:00:02.7064", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:00:02.7064", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:00:02.7064", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:00:02.7064", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:00:02.7064", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:00:02.8842", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00057\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00057<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 13-Mar-2026 05:00:48 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> sdfsdf\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1793?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652265,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:00:02.881Z\",\"updated_on\":\"2026-03-22T22:00:02.881Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:00:02.8842", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:00:02.8842", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:00:02.9046", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:00:02.9046", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 22:00:02.9046", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00057\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"13-Mar-2026 05:00:48 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"sdfsdfLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1793?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:00:03.0347", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:00:03.0347", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:00:03.0347", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:00:03.0347", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:00:03.0347", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2993\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1792\"}]}" }
{ "timestamp": "2026-03-22 22:00:03.0507", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:00:03.0507", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:00:03.0507", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:00:03.0507", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:00:03.0507", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2993" }
{ "timestamp": "2026-03-22 22:00:03.0507", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"911236547796\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"contrapatient\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00056\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"13-Mar-2026 04:59:38 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"oloLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1792?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:00:03.1914", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:00:03.1914", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:00:03.1914", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:00:03.1914", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:00:03.1914", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2993\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1806\"}]}" }
{ "timestamp": "2026-03-22 22:00:03.1914", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:00:03.1914", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:00:03.2150", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:00:03.2150", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:00:03.2150", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2993" }
{ "timestamp": "2026-03-22 22:00:03.2150", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"911236547796\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"contrapatient\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00064\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"18-Mar-2026 06:35:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Injury description updateLocation: Dibrugarh India update\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1806?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:00:03.3469", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:00:03.3469", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:00:03.3469", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:00:03.3469", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:00:03.3469", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"3046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1805\"}]}" }
{ "timestamp": "2026-03-22 22:00:03.3469", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:00:03.3469", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:00:03.3723", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:00:03.3723", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:00:03.3723", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:00:03.3723", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:00:03.3723", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:00:03.5018", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"ccreator@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00063\",\"text\":null,\"html\":\"<p>Dear Customer Compaint creator,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00063<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 18-Mar-2026 06:29:40 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Testtt\\nLocation: Testtt<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1805?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652269,\"created_on\":\"2026-03-22T22:00:03.500Z\",\"updated_on\":\"2026-03-22T22:00:03.500Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:00:03.5018", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:00:03.5037", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:00:03.5037", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:00:03.5037", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 3046" }
{ "timestamp": "2026-03-22 22:00:03.5037", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917778855447\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Customer Compaint creator\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00063\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"18-Mar-2026 06:29:40 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"TestttLocation: Testtt\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1805?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:00:03.6481", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:00:03.6481", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:00:03.6481", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:01:04.1408", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:01:04.1408", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:01:04.1489", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:01:04.1489", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:04:04.1364", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:04:04.1364", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:04:04.1433", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:04:04.1433", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:07:04.1491", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:07:04.1491", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:07:04.1569", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:07:04.1569", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:10:04.1422", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:10:04.1422", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:10:04.1509", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:10:04.1509", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:13:04.1484", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:13:04.1484", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:13:04.1484", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:13:04.1484", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:16:04.1387", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:16:04.1387", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:16:04.1441", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:16:04.1441", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:19:04.1552", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:19:04.1552", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:19:04.1552", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:19:04.1552", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:22:04.1462", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:22:04.1462", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:22:04.1462", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:22:04.1462", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:25:04.2227", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:25:04.2227", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:25:04.2342", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:25:04.2342", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:28:04.1425", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:28:04.1425", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:28:04.1475", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:28:04.1475", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:02.6643", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:02.6643", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"843\"}]}" }
{ "timestamp": "2026-03-22 22:30:02.6643", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:02.6643", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:02.6843", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:02.6843", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:02.6843", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:02.6843", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:02.6843", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:02.8593", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00365\",\"text\":null,\"html\":\"<p>Dear Rajkumar Pativada,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00365<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:57 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/843?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652271,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:02.856Z\",\"updated_on\":\"2026-03-22T22:30:02.856Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:02.8593", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:02.8610", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:02.8793", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:02.8793", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" }
{ "timestamp": "2026-03-22 22:30:02.8793", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00365\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/843?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:03.0118", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:03.0118", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:03.0118", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:03.0118", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:03.0118", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"844\"}]}" }
{ "timestamp": "2026-03-22 22:30:03.0189", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:03.0189", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:03.0189", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:03.0189", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:03.0189", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:03.0189", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:03.0189", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:03.1605", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00366\",\"text\":null,\"html\":\"<p>Dear Rajkumar Pativada,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00366<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:22:00 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/844?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652273,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:03.158Z\",\"updated_on\":\"2026-03-22T22:30:03.158Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:03.1605", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:03.1605", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:03.1605", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:03.1605", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" }
{ "timestamp": "2026-03-22 22:30:03.1605", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00366\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/844?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:03.3012", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:03.3012", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:03.3012", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:03.3012", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:03.3012", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"845\"}]}" }
{ "timestamp": "2026-03-22 22:30:03.3012", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:03.3012", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:03.3170", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:03.3170", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:03.3170", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:03.3170", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:03.3170", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:03.4466", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00367\",\"text\":null,\"html\":\"<p>Dear Rajkumar Pativada,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00367<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:22:03 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/845?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652275,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:03.445Z\",\"updated_on\":\"2026-03-22T22:30:03.445Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:03.4466", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:03.4466", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:03.4580", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:03.4580", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" }
{ "timestamp": "2026-03-22 22:30:03.4580", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00367\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:03 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/845?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:03.5870", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:03.5870", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:03.5870", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:03.5870", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:03.5870", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1197\"}]}" }
{ "timestamp": "2026-03-22 22:30:03.5964", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:03.5964", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:03.5964", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:03.5964", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:03.5964", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:03.5964", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:03.5964", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:03.7380", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00521\",\"text\":null,\"html\":\"<p>Dear Rajkumar Pativada,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00521<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 30-Dec-2025 01:55:58 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> NA\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1197?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652277,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:03.737Z\",\"updated_on\":\"2026-03-22T22:30:03.737Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:03.7380", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:03.7380", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:03.7380", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:03.7380", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" }
{ "timestamp": "2026-03-22 22:30:03.7380", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00521\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 01:55:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1197?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:03.8783", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:03.8783", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:03.8783", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:03.8783", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:03.8783", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1482\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1039\"}]}" }
{ "timestamp": "2026-03-22 22:30:03.8783", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:03.8783", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:03.9046", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:03.9046", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:03.9046", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:03.9046", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:03.9046", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:04.0390", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"kumarsamarjeet.19@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00480\",\"text\":null,\"html\":\"<p>Dear Kumar Samarjeet,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00480<br>\\n    <strong>Reported By:<\/strong> Shreya Ved<br>\\n    <strong>Date & Time:<\/strong> 26-Nov-2025 11:38:15 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> tedt\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1039?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652279,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:04.034Z\",\"updated_on\":\"2026-03-22T22:30:04.034Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:04.0390", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:04.0390", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:04.0486", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:04.0486", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1482" }
{ "timestamp": "2026-03-22 22:30:04.0486", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918249683426\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00480\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"26-Nov-2025 11:38:15 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tedtLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1039?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:04.1794", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:04.1794", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:04.1794", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:04.1794", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:04.1794", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"794\"}]}" }
{ "timestamp": "2026-03-22 22:30:04.1794", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:04.1794", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:04.1944", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:04.1944", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:04.1944", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:04.1944", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:04.1944", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:04.3254", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00316\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00316<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 30-Oct-2025 11:57:40 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: Hyderabad, Andhra Pradesh<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/794?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652281,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:04.323Z\",\"updated_on\":\"2026-03-22T22:30:04.323Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:04.3254", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:04.3254", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:04.3445", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:04.3450", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 22:30:04.3450", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00316\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:57:40 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: Hyderabad, Andhra Pradesh\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/794?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:04.4739", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:04.4739", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:04.4739", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:04.4739", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:04.4739", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"797\"}]}" }
{ "timestamp": "2026-03-22 22:30:04.4739", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:04.4739", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:04.4896", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:04.4896", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:04.4896", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:04.4896", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:04.4896", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:04.6175", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00319\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00319<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 30-Oct-2025 11:58:37 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> test\\nLocation: Delhi<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/797?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652283,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:04.616Z\",\"updated_on\":\"2026-03-22T22:30:04.616Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:04.6175", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:04.6175", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:04.6367", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:04.6367", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 22:30:04.6367", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00319\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:58:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testLocation: Delhi\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/797?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:04.7662", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:04.7670", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:04.7670", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:04.7670", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:04.7670", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"804\"}]}" }
{ "timestamp": "2026-03-22 22:30:04.7670", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:04.7670", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:04.7906", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:04.7906", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:04.7906", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:04.7906", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:04.7906", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:04.9196", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00326\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00326<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:01:20 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Had a bruise on ear\\nLocation: Hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/804?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652285,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:04.917Z\",\"updated_on\":\"2026-03-22T22:30:04.917Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:04.9196", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:04.9196", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:04.9362", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:04.9362", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 22:30:04.9362", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00326\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:20 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Had a bruise on earLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/804?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:05.0654", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:05.0654", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:05.0654", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:05.0654", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:05.0654", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"812\"}]}" }
{ "timestamp": "2026-03-22 22:30:05.0809", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:05.0809", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:05.0809", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:05.0809", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:05.0809", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:05.0809", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:05.0809", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:05.2200", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00334\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00334<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:05:16 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Location: T3F10<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/812?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652287,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:05.218Z\",\"updated_on\":\"2026-03-22T22:30:05.218Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:05.2200", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:05.2200", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:05.2200", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:05.2200", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 22:30:05.2200", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00334\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:05:16 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: T3F10\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/812?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:05.3617", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:05.3617", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:05.3617", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:05.3617", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:05.3617", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1305\"}]}" }
{ "timestamp": "2026-03-22 22:30:05.3762", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:05.3762", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:05.3762", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:05.3762", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:05.3762", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:05.3762", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:05.3762", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:05.5169", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00007\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00007<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 06-Jan-2026 09:37:53 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> NA\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1305?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652289,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:05.515Z\",\"updated_on\":\"2026-03-22T22:30:05.515Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:05.5169", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:05.5169", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:05.5169", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:05.5326", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 22:30:05.5326", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00007\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"06-Jan-2026 09:37:53 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1305?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:05.6773", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:05.6773", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:05.6773", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:05.6773", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:05.6773", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1794\"}]}" }
{ "timestamp": "2026-03-22 22:30:05.6928", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:05.6928", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:05.7044", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:05.7044", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:05.7044", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:05.7044", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:05.7044", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:05.8372", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00058\",\"text\":null,\"html\":\"<p>Dear Abhinav Srivastava,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00058<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 13-Mar-2026 05:52:59 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> gdhj\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1794?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652291,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:05.835Z\",\"updated_on\":\"2026-03-22T22:30:05.835Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:05.8372", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:05.8372", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:05.8540", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:05.8540", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" }
{ "timestamp": "2026-03-22 22:30:05.8540", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00058\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"13-Mar-2026 05:52:59 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"gdhjLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1794?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:05.9861", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:05.9861", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:05.9861", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:05.9861", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:05.9861", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"811\"}]}" }
{ "timestamp": "2026-03-22 22:30:05.9861", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:05.9861", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:06.0089", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:06.0089", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:06.0089", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:06.0089", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:06.0089", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:06.1384", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00333\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00333<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:04:06 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/811?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652293,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:06.136Z\",\"updated_on\":\"2026-03-22T22:30:06.136Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:06.1384", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:06.1384", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:06.1550", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:06.1550", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:06.1550", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00333\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:04:06 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/811?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:06.2860", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:06.2860", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:06.2860", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:06.2860", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:06.2860", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"813\"}]}" }
{ "timestamp": "2026-03-22 22:30:06.2860", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:06.2860", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:06.3050", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:06.3050", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:06.3050", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:06.3050", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:06.3050", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:06.4351", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00335\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00335<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:08:52 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Injury\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/813?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652295,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:06.433Z\",\"updated_on\":\"2026-03-22T22:30:06.433Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:06.4351", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:06.4351", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:06.4540", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:06.4540", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:06.4546", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00335\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:08:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/813?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:06.5844", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:06.5844", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:06.5844", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:06.5844", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:06.5844", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"816\"}]}" }
{ "timestamp": "2026-03-22 22:30:06.5981", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:06.5981", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:06.5981", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:06.5981", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:06.5981", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:06.5981", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:06.5981", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:06.7381", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00338\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00338<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:10:30 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/816?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652297,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:06.735Z\",\"updated_on\":\"2026-03-22T22:30:06.735Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:06.7381", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:06.7381", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:06.7524", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:06.7524", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:06.7524", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00338\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:10:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/816?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:06.8806", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:06.8806", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:06.8806", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:06.8806", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:06.8806", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"831\"}]}" }
{ "timestamp": "2026-03-22 22:30:06.8981", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:06.8981", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:06.9087", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:06.9087", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:06.9087", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:06.9087", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:06.9087", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:07.0304", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00353\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00353<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:43 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/831?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652299,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:07.035Z\",\"updated_on\":\"2026-03-22T22:30:07.035Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:07.0379", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:07.0379", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:07.0379", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:07.0379", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:07.0379", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00353\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:43 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/831?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:07.1757", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:07.1757", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:07.1757", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:07.1757", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:07.1757", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"832\"}]}" }
{ "timestamp": "2026-03-22 22:30:07.1757", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:07.1757", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:07.2029", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:07.2029", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:07.2029", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:07.2029", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:07.2029", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:07.3321", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00354\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00354<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:46 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/832?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652301,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:07.330Z\",\"updated_on\":\"2026-03-22T22:30:07.330Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:07.3321", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:07.3321", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:07.3516", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:07.3516", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:07.3516", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00354\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/832?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:07.4814", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:07.4814", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:07.4814", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:07.4814", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:07.4814", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"833\"}]}" }
{ "timestamp": "2026-03-22 22:30:07.4869", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:07.4869", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:07.4869", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:07.4869", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:07.4869", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:07.4869", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:07.4869", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:07.6268", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00355\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00355<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:49 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/833?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652303,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:07.624Z\",\"updated_on\":\"2026-03-22T22:30:07.624Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:07.6268", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:07.6268", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:07.6473", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:07.6473", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:07.6473", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00355\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/833?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:07.7785", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:07.7785", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:07.7785", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:07.7785", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:07.7824", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"834\"}]}" }
{ "timestamp": "2026-03-22 22:30:07.7824", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:07.7824", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:07.7991", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:07.7991", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:07.7991", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:07.7991", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:07.7991", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:07.9267", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00356\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00356<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:52 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/834?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652305,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:07.926Z\",\"updated_on\":\"2026-03-22T22:30:07.926Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:07.9267", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:07.9267", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:07.9465", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:07.9465", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:07.9465", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00356\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/834?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:08.0745", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:08.0745", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:08.0745", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:08.0745", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:08.0796", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"836\"}]}" }
{ "timestamp": "2026-03-22 22:30:08.0796", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:08.0796", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:08.1006", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:08.1006", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:08.1006", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:08.1006", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:08.1006", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:08.2309", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00358\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00358<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:57 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/836?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652307,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:08.230Z\",\"updated_on\":\"2026-03-22T22:30:08.230Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:08.2309", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:08.2309", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:08.2405", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:08.2405", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:08.2405", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00358\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/836?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:08.3721", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:08.3721", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:08.3721", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:08.3721", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:08.3721", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"837\"}]}" }
{ "timestamp": "2026-03-22 22:30:08.3868", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:08.3868", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:08.3975", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:08.3975", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:08.3975", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:08.3975", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:08.3975", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:08.5262", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00359\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00359<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:20:59 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/837?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652309,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:08.524Z\",\"updated_on\":\"2026-03-22T22:30:08.524Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:08.5262", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:08.5262", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:08.5401", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:08.5401", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:08.5401", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00359\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:59 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/837?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:08.6696", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:08.6696", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:08.6696", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:08.6735", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:08.6735", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"838\"}]}" }
{ "timestamp": "2026-03-22 22:30:08.6735", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:08.6735", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:08.6967", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:08.6967", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:08.6967", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:08.6967", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:08.6967", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:08.8262", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00360\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00360<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:02 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/838?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652311,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:08.824Z\",\"updated_on\":\"2026-03-22T22:30:08.824Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:08.8262", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:08.8262", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:08.8438", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:08.8438", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:08.8438", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00360\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:02 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/838?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:08.9725", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:08.9725", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:08.9725", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:08.9725", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:08.9725", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"839\"}]}" }
{ "timestamp": "2026-03-22 22:30:08.9725", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:08.9725", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:08.9871", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:08.9871", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:08.9871", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:08.9871", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:08.9871", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:09.1143", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00361\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00361<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:05 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/839?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652313,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:09.112Z\",\"updated_on\":\"2026-03-22T22:30:09.112Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:09.1143", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:09.1143", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:09.1346", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:09.1346", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:09.1346", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00361\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:05 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/839?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:09.2614", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:09.2614", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:09.2614", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:09.2668", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:09.2668", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"840\"}]}" }
{ "timestamp": "2026-03-22 22:30:09.2668", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:09.2668", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:09.2852", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:09.2852", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:09.2852", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:09.2852", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:09.2852", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:09.4145", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00362\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00362<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:08 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/840?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652315,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:09.412Z\",\"updated_on\":\"2026-03-22T22:30:09.412Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:09.4145", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:09.4145", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:09.4325", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:09.4325", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:09.4325", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00362\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:08 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/840?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:09.5603", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:09.5603", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:09.5603", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:09.5603", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:09.5603", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"841\"}]}" }
{ "timestamp": "2026-03-22 22:30:09.5743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:09.5743", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:09.5842", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:09.5842", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:09.5842", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:09.5842", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:09.5842", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:09.7124", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00363\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00363<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:11 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/841?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652317,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:09.711Z\",\"updated_on\":\"2026-03-22T22:30:09.711Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:09.7124", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:09.7124", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:09.7360", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:09.7360", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:09.7360", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00363\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:11 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/841?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:09.8727", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:09.8727", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:09.8727", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:09.8727", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:09.8727", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"842\"}]}" }
{ "timestamp": "2026-03-22 22:30:09.8782", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:09.8782", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:09.8782", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:09.8782", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:09.8782", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:09.8782", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:09.8782", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:10.0184", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00364\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00364<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:21:14 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/842?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652319,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:10.016Z\",\"updated_on\":\"2026-03-22T22:30:10.016Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:10.0184", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:10.0184", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:10.0184", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:10.0184", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:10.0184", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00364\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/842?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:10.1680", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:10.1680", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:10.1680", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:10.1680", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:10.1680", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"857\"}]}" }
{ "timestamp": "2026-03-22 22:30:10.1680", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:10.1680", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:10.1818", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:10.1818", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:10.1818", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:10.1818", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:10.1818", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:10.3120", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00376\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00376<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 06:01:58 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> hc\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/857?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652321,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:10.309Z\",\"updated_on\":\"2026-03-22T22:30:10.309Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:10.3120", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:10.3120", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:10.3211", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:10.3211", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:10.3211", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00376\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:01:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/857?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:10.4568", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:10.4568", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:10.4568", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:10.4568", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:10.4568", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"858\"}]}" }
{ "timestamp": "2026-03-22 22:30:10.4568", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:10.4568", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:10.4726", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:10.4726", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:10.4726", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:10.4726", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:10.4726", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:10.6017", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00377\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00377<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 06:24:41 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> hc\\nLocation: Updated Health record <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/858?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652323,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:10.601Z\",\"updated_on\":\"2026-03-22T22:30:10.601Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:10.6017", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:10.6017", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:10.6128", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:10.6128", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:10.6128", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00377\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:24:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/858?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:10.7422", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:10.7422", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:10.7422", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:10.7422", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:10.7422", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"861\"}]}" }
{ "timestamp": "2026-03-22 22:30:10.7422", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:10.7422", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:10.7557", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:10.7557", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:10.7557", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:10.7557", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:10.7557", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:10.8834", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00380\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00380<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 09:19:01 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> hc\\nLocation: Updated Health record - 3<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/861?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652325,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:10.881Z\",\"updated_on\":\"2026-03-22T22:30:10.881Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:10.8834", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:10.8834", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:10.8969", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:10.8969", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:10.8969", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00380\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 09:19:01 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record - 3\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/861?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:11.0274", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:11.0274", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:11.0274", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:11.0274", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:11.0274", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"865\"}]}" }
{ "timestamp": "2026-03-22 22:30:11.0274", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:11.0274", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:11.0420", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:11.0420", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:11.0420", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:11.0420", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:11.0420", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:11.1749", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00384\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00384<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 11:05:50 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> bbbbbbbbbbbbbbbbbbbbbbbbbb\\nLocation: hyd<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/865?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652327,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:11.172Z\",\"updated_on\":\"2026-03-22T22:30:11.172Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:11.1749", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:11.1749", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:11.1749", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:11.1749", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:11.1749", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00384\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:05:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bbbbbbbbbbbbbbbbbbbbbbbbbbLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/865?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:11.3147", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:11.3147", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:11.3147", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:11.3147", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:11.3147", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"977\"}]}" }
{ "timestamp": "2026-03-22 22:30:11.3147", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:11.3147", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:11.3335", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:11.3335", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:11.3335", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:11.3335", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:11.3335", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:11.4627", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00449\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00449<br>\\n    <strong>Reported By:<\/strong> Shreya Ved<br>\\n    <strong>Date & Time:<\/strong> 15-Nov-2025 04:43:44 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> internal bleeding\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/977?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652329,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:11.460Z\",\"updated_on\":\"2026-03-22T22:30:11.460Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:11.4627", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:11.4627", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:11.4781", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:11.4781", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:11.4781", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00449\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"15-Nov-2025 04:43:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"internal bleedingLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/977?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:11.6081", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:11.6081", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:11.6081", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:11.6081", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:11.6081", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1295\"}]}" }
{ "timestamp": "2026-03-22 22:30:11.6130", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:11.6130", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:11.6130", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:11.6130", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:11.6130", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:11.6130", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:11.6130", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:11.7511", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00004\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00004<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 05-Jan-2026 01:23:41 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> NA\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1295?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652331,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:11.749Z\",\"updated_on\":\"2026-03-22T22:30:11.749Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:11.7511", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:11.7511", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:11.7700", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:11.7700", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:11.7700", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00004\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:23:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1295?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:11.8991", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:11.8991", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:11.8991", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:11.8991", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:11.8991", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1296\"}]}" }
{ "timestamp": "2026-03-22 22:30:11.9114", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:11.9114", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:11.9114", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:11.9114", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:11.9114", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:11.9114", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:11.9114", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:12.0511", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00005\",\"text\":null,\"html\":\"<p>Dear Lalit Aditya Kola,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00005<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 05-Jan-2026 01:28:00 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Critical\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1296?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652333,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:12.048Z\",\"updated_on\":\"2026-03-22T22:30:12.048Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:12.0511", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:12.0511", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:12.0670", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:12.0670", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" }
{ "timestamp": "2026-03-22 22:30:12.0670", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00005\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:28:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CriticalLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1296?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:12.1960", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:12.1960", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:12.1960", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:12.1960", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:12.1960", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"805\"}]}" }
{ "timestamp": "2026-03-22 22:30:12.2091", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:12.2091", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:12.2091", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:12.2091", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:12.2091", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:12.2199", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:12.2199", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:12.3463", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00327\",\"text\":null,\"html\":\"<p>Dear DebrajTestUser6 Testt,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00327<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:01:31 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/805?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652335,\"created_on\":\"2026-03-22T22:30:12.345Z\",\"updated_on\":\"2026-03-22T22:30:12.345Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:12.3463", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:12.3463", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:12.3463", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:12.3463", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" }
{ "timestamp": "2026-03-22 22:30:12.3463", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00327\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:31 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/805?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:12.4896", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:12.4896", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:12.4896", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:12.4896", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:12.4896", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"806\"}]}" }
{ "timestamp": "2026-03-22 22:30:12.5014", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:12.5014", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:12.5014", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:12.5014", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:12.5014", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:12.5014", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:12.5014", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:12.6400", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00328\",\"text\":null,\"html\":\"<p>Dear DebrajTestUser6 Testt,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00328<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:02:00 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/806?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652337,\"created_on\":\"2026-03-22T22:30:12.639Z\",\"updated_on\":\"2026-03-22T22:30:12.639Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:12.6418", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:12.6418", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:12.6418", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:12.6418", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" }
{ "timestamp": "2026-03-22 22:30:12.6418", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00328\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:02:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/806?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:12.7836", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:12.7836", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:12.7836", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:12.7836", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:12.7836", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"809\"}]}" }
{ "timestamp": "2026-03-22 22:30:12.7982", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:12.7982", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:12.7982", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:12.7982", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:12.7982", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:12.7982", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:12.7982", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:12.9373", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00331\",\"text\":null,\"html\":\"<p>Dear DebrajTestUser6 Testt,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00331<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:03:34 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/809?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652339,\"created_on\":\"2026-03-22T22:30:12.936Z\",\"updated_on\":\"2026-03-22T22:30:12.936Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:12.9392", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:12.9392", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:12.9570", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:12.9570", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" }
{ "timestamp": "2026-03-22 22:30:12.9570", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00331\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:03:34 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/809?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:13.0853", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:13.0853", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:13.0853", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:13.0853", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:13.0853", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"814\"}]}" }
{ "timestamp": "2026-03-22 22:30:13.0853", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:13.0853", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:13.0991", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:13.0991", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:13.0991", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:13.0991", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:13.0991", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:13.2280", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00336\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00336<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:09:44 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/814?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652341,\"created_on\":\"2026-03-22T22:30:13.226Z\",\"updated_on\":\"2026-03-22T22:30:13.226Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:13.2280", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:13.2280", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:13.2366", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:13.2366", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:13.2366", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00336\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/814?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:13.3671", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:13.3671", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:13.3671", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:13.3671", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:13.3671", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"815\"}]}" }
{ "timestamp": "2026-03-22 22:30:13.3837", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:13.3837", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:13.3937", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:13.3937", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:13.3937", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:13.3937", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:13.3937", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:13.5231", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00337\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00337<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:09:58 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/815?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652343,\"created_on\":\"2026-03-22T22:30:13.521Z\",\"updated_on\":\"2026-03-22T22:30:13.521Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:13.5231", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:13.5231", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:13.5424", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:13.5424", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:13.5424", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00337\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:58 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/815?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:13.6686", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:13.6686", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:13.6729", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:13.6729", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:13.6729", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"817\"}]}" }
{ "timestamp": "2026-03-22 22:30:13.6729", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:13.6729", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:13.6962", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:13.6962", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:13.6962", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:13.6962", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:13.6962", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:13.8245", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00339\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00339<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:14 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/817?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652345,\"created_on\":\"2026-03-22T22:30:13.822Z\",\"updated_on\":\"2026-03-22T22:30:13.822Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:13.8245", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:13.8245", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:13.8340", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:13.8340", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:13.8340", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00339\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/817?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:13.9633", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:13.9633", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:13.9633", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:13.9633", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:13.9633", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"818\"}]}" }
{ "timestamp": "2026-03-22 22:30:13.9761", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:13.9761", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:13.9858", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:13.9858", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:13.9858", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:13.9858", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:13.9858", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:14.1208", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00340\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00340<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:17 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/818?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652347,\"created_on\":\"2026-03-22T22:30:14.117Z\",\"updated_on\":\"2026-03-22T22:30:14.117Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:14.1208", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:14.1208", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:14.1328", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:14.1328", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:14.1328", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00340\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:17 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/818?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:14.2653", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:14.2653", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:14.2677", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:14.2677", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:14.2677", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"819\"}]}" }
{ "timestamp": "2026-03-22 22:30:14.2677", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:14.2677", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:14.2889", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:14.2889", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:14.2889", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:14.2889", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:14.2889", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:14.4244", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00341\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00341<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:19 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/819?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652349,\"created_on\":\"2026-03-22T22:30:14.422Z\",\"updated_on\":\"2026-03-22T22:30:14.422Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:14.4244", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:14.4244", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:14.4418", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:14.4418", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:14.4418", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00341\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:19 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/819?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:14.5669", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:14.5669", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:14.5669", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:14.5669", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:14.5669", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"820\"}]}" }
{ "timestamp": "2026-03-22 22:30:14.5876", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:14.5876", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:14.5988", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:14.5988", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:14.5988", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:14.5988", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:14.5988", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:14.7284", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00342\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00342<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:22 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/820?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652351,\"created_on\":\"2026-03-22T22:30:14.726Z\",\"updated_on\":\"2026-03-22T22:30:14.726Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:14.7284", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:14.7284", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:14.7467", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:14.7467", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:14.7467", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00342\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:22 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/820?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:14.8805", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:14.8805", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:14.8805", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:14.8805", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:14.8805", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"821\"}]}" }
{ "timestamp": "2026-03-22 22:30:14.8805", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:14.8805", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:14.8966", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:14.8966", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:14.8966", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:14.8966", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:14.8966", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:15.0247", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00343\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00343<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:25 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/821?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652353,\"created_on\":\"2026-03-22T22:30:15.022Z\",\"updated_on\":\"2026-03-22T22:30:15.022Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:15.0247", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:15.0247", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:15.0419", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:15.0419", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:15.0419", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00343\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:25 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/821?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:15.1722", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:15.1722", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:15.1722", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:15.1722", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:15.1745", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"822\"}]}" }
{ "timestamp": "2026-03-22 22:30:15.1745", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:15.1745", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:15.1923", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:15.1923", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:15.1923", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:15.1923", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:15.1923", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:15.3211", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00344\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00344<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:27 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/822?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652355,\"created_on\":\"2026-03-22T22:30:15.318Z\",\"updated_on\":\"2026-03-22T22:30:15.318Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:15.3211", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:15.3211", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:15.3389", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:15.3389", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:15.3389", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00344\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:27 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/822?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:15.4668", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:15.4668", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:15.4668", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:15.4705", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:15.4705", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"823\"}]}" }
{ "timestamp": "2026-03-22 22:30:15.4705", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:15.4705", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:15.4934", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:15.4934", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:15.4934", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:15.4934", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:15.4934", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:15.6223", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00345\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00345<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:30 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/823?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652357,\"created_on\":\"2026-03-22T22:30:15.620Z\",\"updated_on\":\"2026-03-22T22:30:15.620Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:15.6223", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:15.6223", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:15.6340", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:15.6340", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:15.6340", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00345\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/823?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:15.7634", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:15.7634", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:15.7634", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:15.7666", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:15.7666", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"824\"}]}" }
{ "timestamp": "2026-03-22 22:30:15.7666", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:15.7666", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:15.7882", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:15.7882", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:15.7882", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:15.7882", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:15.7882", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:15.9164", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00346\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00346<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:33 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/824?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652359,\"created_on\":\"2026-03-22T22:30:15.914Z\",\"updated_on\":\"2026-03-22T22:30:15.914Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:15.9164", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:15.9164", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:15.9412", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:15.9412", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:15.9412", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00346\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:33 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/824?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:16.0705", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:16.0705", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:16.0705", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:16.0705", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:16.0705", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"825\"}]}" }
{ "timestamp": "2026-03-22 22:30:16.0841", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:16.0841", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:16.0841", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:16.0841", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:16.0841", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:16.0948", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:16.0948", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:16.2220", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00347\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00347<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:36 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/825?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652361,\"created_on\":\"2026-03-22T22:30:16.220Z\",\"updated_on\":\"2026-03-22T22:30:16.220Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:16.2220", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:16.2220", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:16.2392", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:16.2392", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:16.2392", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00347\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:36 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/825?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:16.3676", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:16.3676", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:16.3676", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:16.3676", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:16.3676", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"826\"}]}" }
{ "timestamp": "2026-03-22 22:30:16.3676", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:16.3676", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:16.3817", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:16.3817", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:16.3817", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:16.3817", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:16.3817", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:16.5099", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00348\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00348<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:38 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/826?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652363,\"created_on\":\"2026-03-22T22:30:16.508Z\",\"updated_on\":\"2026-03-22T22:30:16.508Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:16.5099", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:16.5099", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:16.5266", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:16.5266", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:16.5266", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00348\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:38 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/826?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:16.6544", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:16.6544", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:16.6544", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:16.6544", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:16.6585", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"828\"}]}" }
{ "timestamp": "2026-03-22 22:30:16.6585", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:16.6585", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:16.6753", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:16.6753", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:16.6753", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:16.6753", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:16.6753", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:16.8040", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00350\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00350<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:44 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/828?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652365,\"created_on\":\"2026-03-22T22:30:16.802Z\",\"updated_on\":\"2026-03-22T22:30:16.802Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:16.8040", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:16.8040", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:16.8215", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:16.8215", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:16.8215", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00350\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/828?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:16.9554", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:16.9554", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:16.9554", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:16.9554", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:16.9554", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"829\"}]}" }
{ "timestamp": "2026-03-22 22:30:16.9706", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:16.9706", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:16.9706", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:16.9706", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:16.9706", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:16.9706", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:16.9706", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:17.1126", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00351\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00351<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:46 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/829?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652367,\"created_on\":\"2026-03-22T22:30:17.110Z\",\"updated_on\":\"2026-03-22T22:30:17.110Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:17.1126", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:17.1126", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:17.1126", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.1126", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:17.1126", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00351\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/829?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:17.2522", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:17.2522", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.2522", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.2522", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.2522", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"830\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.2522", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.2522", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:17.2754", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.2754", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:17.2754", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:17.2754", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:17.2754", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:17.4050", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00352\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00352<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 31-Oct-2025 12:17:49 AM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> No\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/830?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652369,\"created_on\":\"2026-03-22T22:30:17.403Z\",\"updated_on\":\"2026-03-22T22:30:17.403Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:17.4050", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:17.4050", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:17.4209", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.4209", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:17.4209", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00352\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/830?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:17.5487", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:17.5487", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.5487", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.5487", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.5487", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"866\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.5639", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.5639", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:17.5639", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.5639", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:17.5639", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:17.5639", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:17.5639", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:17.7037", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00385\",\"text\":null,\"html\":\"<p>Dear Mounika OSM,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00385<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 11:10:43 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> bjj\\nLocation: hyd<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/866?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652371,\"created_on\":\"2026-03-22T22:30:17.701Z\",\"updated_on\":\"2026-03-22T22:30:17.701Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:17.7046", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:17.7046", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:17.7214", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.7214", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" }
{ "timestamp": "2026-03-22 22:30:17.7214", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00385\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:10:43 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bjjLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/866?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:17.8494", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:17.8494", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.8494", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.8494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.8494", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"795\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.8494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.8494", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:17.8629", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.8629", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.8629", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.8629", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.8629", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"796\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.8629", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.8629", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:17.8629", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.8629", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.8629", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.8629", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.8629", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"798\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.8794", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.8794", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:17.8794", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.8794", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.8794", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.8794", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.8794", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"799\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.8916", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.8916", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:17.8916", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.8916", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.8916", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.8916", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.8916", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"800\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.8916", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.8916", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:17.9107", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.9107", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.9107", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9107", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9107", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"801\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.9107", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.9107", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:17.9107", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.9107", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.9107", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9107", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9107", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"802\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.9269", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.9269", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:17.9269", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.9269", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.9269", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9269", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9269", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"803\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.9269", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.9392", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:17.9392", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.9392", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.9392", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9392", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9392", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"807\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.9392", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.9392", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:17.9582", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.9582", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.9582", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9582", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9582", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"789\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.9582", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.9582", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:17.9582", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.9701", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.9701", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9701", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9701", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"791\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.9701", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.9701", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:17.9701", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.9701", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.9701", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9701", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9701", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"793\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.9859", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.9859", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:17.9859", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:17.9859", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:17.9859", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9859", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:17.9859", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"808\"}]}" }
{ "timestamp": "2026-03-22 22:30:17.9859", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:17.9859", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:18.0054", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:18.0054", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:18.0054", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:18.0054", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:18.0054", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"810\"}]}" }
{ "timestamp": "2026-03-22 22:30:18.0054", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:18.0054", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:18.0169", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:18.0169", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:18.0169", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:18.0169", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:18.0169", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"864\"}]}" }
{ "timestamp": "2026-03-22 22:30:18.0169", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:18.0169", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:18.0169", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:18.0169", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:18.0169", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:18.0169", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:18.0169", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2629\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"863\"}]}" }
{ "timestamp": "2026-03-22 22:30:18.0338", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:18.0338", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:18.0338", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:18.0338", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:18.0338", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:18.0338", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:18.0338", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:18.1699", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"manoharsai566@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00382\",\"text\":null,\"html\":\"<p>Dear Manohar P,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00382<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 04-Nov-2025 10:37:37 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> tff\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/863?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652373,\"created_on\":\"2026-03-22T22:30:18.168Z\",\"updated_on\":\"2026-03-22T22:30:18.168Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:18.1699", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:18.1699", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:18.1912", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:18.1912", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2629" }
{ "timestamp": "2026-03-22 22:30:18.1912", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919110581198\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Manohar P\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00382\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 10:37:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tffLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/863?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:18.3200", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:18.3200", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:18.3200", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:18.3200", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:18.3200", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1077\"}]}" }
{ "timestamp": "2026-03-22 22:30:18.3340", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:18.3340", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:18.3454", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:18.3454", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:18.3454", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:18.3454", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:18.3454", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:18.4743", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00489\",\"text\":null,\"html\":\"<p>Dear Shreya Ved,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00489<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 03-Dec-2025 01:31:50 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> none\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1077?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652375,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:18.472Z\",\"updated_on\":\"2026-03-22T22:30:18.472Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:18.4743", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:18.4743", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:18.4897", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:18.4897", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" }
{ "timestamp": "2026-03-22 22:30:18.4897", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00489\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"03-Dec-2025 01:31:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"noneLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1077?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:18.6229", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:18.6229", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:18.6285", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:18.6285", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:18.6285", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1297\"}]}" }
{ "timestamp": "2026-03-22 22:30:18.6285", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:18.6285", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:18.6428", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:18.6428", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:18.6428", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:18.6428", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:18.6428", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:18.7733", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00006\",\"text\":null,\"html\":\"<p>Dear Shreya Ved,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00006<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 05-Jan-2026 02:58:58 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> CRITICAL PAIN\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1297?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652377,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:18.771Z\",\"updated_on\":\"2026-03-22T22:30:18.771Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:18.7733", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:18.7733", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:18.7914", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:18.7914", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" }
{ "timestamp": "2026-03-22 22:30:18.7914", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00006\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 02:58:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CRITICAL PAINLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1297?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:18.9204", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:18.9204", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:18.9204", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:18.9245", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:18.9245", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1807\"}]}" }
{ "timestamp": "2026-03-22 22:30:18.9245", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:18.9245", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:18.9406", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:18.9406", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:18.9406", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:18.9406", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:18.9406", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:19.0694", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00065\",\"text\":null,\"html\":\"<p>Dear Shreya Ved,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00065<br>\\n    <strong>Reported By:<\/strong> Rajkumar Pativada<br>\\n    <strong>Date & Time:<\/strong> 18-Mar-2026 07:03:08 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Detailed description\\nLocation: hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1807?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652379,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:19.067Z\",\"updated_on\":\"2026-03-22T22:30:19.067Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:19.0694", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:19.0694", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:19.0869", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:19.0869", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" }
{ "timestamp": "2026-03-22 22:30:19.0869", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00065\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"18-Mar-2026 07:03:08 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Detailed descriptionLocation: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1807?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:19.2157", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:19.2157", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:19.2157", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:19.2157", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:19.2201", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1388\"}]}" }
{ "timestamp": "2026-03-22 22:30:19.2201", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:19.2201", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:19.2391", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:19.2391", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:19.2391", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:19.2391", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:19.2391", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:19.3701", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00011\",\"text\":null,\"html\":\"<p>Dear gopi krishna krishna,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00011<br>\\n    <strong>Reported By:<\/strong> Shreya Ved<br>\\n    <strong>Date & Time:<\/strong> 09-Jan-2026 05:20:23 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Detailed description\\nLocation: hyderabad<br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1388?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652381,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:19.368Z\",\"updated_on\":\"2026-03-22T22:30:19.368Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:19.3701", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:19.3701", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:19.3806", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:19.3806", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" }
{ "timestamp": "2026-03-22 22:30:19.3806", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"gopi krishna krishna\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00011\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 05:20:23 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Detailed descriptionLocation: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1388?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:19.5084", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:19.5084", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:19.5084", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:19.5084", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:19.5084", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1395\"}]}" }
{ "timestamp": "2026-03-22 22:30:19.5197", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:19.5197", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:19.5197", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:19.5197", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:19.5197", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:19.5197", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:19.5197", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:19.6599", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00012\",\"text\":null,\"html\":\"<p>Dear gopi krishna krishna,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00012<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 09-Jan-2026 06:41:12 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> det\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1395?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652383,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:19.658Z\",\"updated_on\":\"2026-03-22T22:30:19.658Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:19.6599", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:19.6599", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:19.6599", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:19.6599", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" }
{ "timestamp": "2026-03-22 22:30:19.6599", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"gopi krishna krishna\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00012\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 06:41:12 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"detLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1395?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:19.8011", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:19.8011", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:19.8011", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:19.8011", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:19.8011", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1404\"}]}" }
{ "timestamp": "2026-03-22 22:30:19.8011", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:19.8011", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:19.8204", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:19.8204", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:19.8204", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:19.8204", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:19.8204", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:19.9492", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00014\",\"text\":null,\"html\":\"<p>Dear gopi krishna krishna,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00014<br>\\n    <strong>Reported By:<\/strong> Lalit Aditya Kola<br>\\n    <strong>Date & Time:<\/strong> 12-Jan-2026 01:25:44 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> Injury\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1404?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652385,\"delivery_status\":1,\"created_on\":\"2026-03-22T22:30:19.947Z\",\"updated_on\":\"2026-03-22T22:30:19.947Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:19.9492", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:19.9492", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:19.9668", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:19.9668", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" }
{ "timestamp": "2026-03-22 22:30:19.9668", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"gopi krishna krishna\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00014\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"12-Jan-2026 01:25:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1404?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:20.0949", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:20.0949", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:20.0949", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:20.0949", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:20.0949", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2881\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1451\"}]}" }
{ "timestamp": "2026-03-22 22:30:20.0949", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:20.0949", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:20.1108", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:20.1108", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 22:30:20.1108", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 22:30:20.1108", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 22:30:20.1108", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 22:30:20.2380", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"shreya.v@smosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00024\",\"text\":null,\"html\":\"<p>Dear Kushwanth Immidisetty,<\/p>\\n\\n<p>\\n    This is a gentle reminder that a <strong>Work Injury Incident<\/strong> is still pending submission.\\n    Please review and submit it at the earliest.\\n<\/p>\\n\\n<p>\\n    <strong>Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00024<br>\\n    <strong>Reported By:<\/strong> Shreya Ved<br>\\n    <strong>Date & Time:<\/strong> 20-Jan-2026 06:48:51 PM<br>\\n    <strong>Site:<\/strong> Coimbatore<br>\\n    <strong>Description:<\/strong> 1\\nLocation: <br>\\n<\/p>\\n\\n<p>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1451?dlType=viewIncidentReport\\\">Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n<p>\\n    Regards,<br>\\n    <br \/>\\n    EHS Department - TTK Prestige\\n    <br>\\n    -----------------------------------------------\\n    <br>\\n    OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652387,\"created_on\":\"2026-03-22T22:30:20.237Z\",\"updated_on\":\"2026-03-22T22:30:20.237Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 22:30:20.2380", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 22:30:20.2380", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 22:30:20.2580", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:20.2580", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2881" }
{ "timestamp": "2026-03-22 22:30:20.2580", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917075027960\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kushwanth Immidisetty\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00024\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"20-Jan-2026 06:48:51 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"1Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1451?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" }
{ "timestamp": "2026-03-22 22:30:20.3855", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 22:30:20.3855", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:20.3855", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:20.3855", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:20.3855", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1198\"}]}" }
{ "timestamp": "2026-03-22 22:30:20.4019", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:20.4019", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:20.4130", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:20.4130", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:20.4130", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:20.4130", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:20.4130", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1212\"}]}" }
{ "timestamp": "2026-03-22 22:30:20.4130", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:20.4130", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:20.4254", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:20.4254", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:20.4254", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:20.4254", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:20.4254", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2934\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1419\"}]}" }
{ "timestamp": "2026-03-22 22:30:20.4254", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:20.4254", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:20.4385", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:20.4385", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:20.4385", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:20.4385", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:30:20.4385", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2982\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1540\"}]}" }
{ "timestamp": "2026-03-22 22:30:20.4385", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" }
{ "timestamp": "2026-03-22 22:30:20.4385", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" }
{ "timestamp": "2026-03-22 22:30:20.4385", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" }
{ "timestamp": "2026-03-22 22:30:20.4385", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury  ###" }
{ "timestamp": "2026-03-22 22:30:20.4385", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:31:04.1438", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:31:04.1438", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:31:04.1438", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:31:04.1438", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:34:04.1238", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:34:04.1238", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:34:04.1238", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:34:04.1238", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:37:04.1710", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:37:04.1710", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:37:04.1710", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:37:04.1710", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:40:04.1664", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:40:04.1664", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:40:04.1664", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:40:04.1664", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:43:04.1520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:43:04.1520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:43:04.1520", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:43:04.1520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:46:04.1414", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:46:04.1414", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:46:04.1414", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:46:04.1414", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:49:04.1469", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:49:04.1469", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:49:04.1534", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:49:04.1534", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:52:04.1438", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:52:04.1438", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:52:04.1438", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:52:04.1438", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:55:04.1151", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:55:04.1151", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:55:04.1151", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:55:04.1151", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 22:58:04.1552", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 22:58:04.1552", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 22:58:04.1634", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 22:58:04.1634", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:01:04.1407", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:01:04.1407", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:01:04.1407", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:01:04.1407", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:04:04.1306", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:04:04.1306", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:04:04.1306", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:04:04.1306", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:07:04.1708", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:07:04.1708", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:07:04.1708", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:07:04.1708", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:10:04.1426", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:10:04.1426", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:10:04.1506", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:10:04.1506", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:13:04.1327", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:13:04.1327", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:13:04.1327", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:13:04.1327", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:16:04.1379", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:16:04.1379", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:16:04.1433", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:16:04.1433", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:19:04.1360", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:19:04.1360", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:19:04.1410", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:19:04.1410", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:22:04.1671", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:22:04.1671", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:22:04.1671", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:22:04.1671", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:25:04.1602", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:25:04.1614", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:25:04.1614", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:25:04.1614", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:28:04.1298", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:28:04.1298", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:28:04.1298", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:28:04.1298", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:31:04.1450", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:31:04.1450", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:31:04.1450", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:31:04.1450", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:34:04.1298", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:34:04.1298", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:34:04.1298", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:34:04.1361", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:37:04.1881", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:37:04.1881", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:37:04.1881", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:37:04.1881", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:39:48.5881", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:39:48.5881", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:39:48.5881", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:39:48.5881", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:39:48.5881", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" }
{ "timestamp": "2026-03-22 23:39:48.5881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" }
{ "timestamp": "2026-03-22 23:39:48.6046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:39:48.6046", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:39:48.6046", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:39:48.6046", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:39:48.6046", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:39:48.7820", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00149\\n    <br \/>\\n    <b>Description:<\/b> 4\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652389,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:39:48.779Z\",\"updated_on\":\"2026-03-22T23:39:48.779Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:39:48.7820", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:39:48.7820", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:39:48.7820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:39:48.7893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:39:48.7893", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:39:48.9202", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:39:48.9202", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:39:48.9202", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:39:48.9202", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:40:04.1529", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:40:04.1529", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:40:04.1622", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:40:04.1622", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:43:04.1352", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:43:04.1352", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:43:04.1422", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:43:04.1422", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:46:04.1532", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:46:04.1532", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:46:04.1580", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:46:04.1580", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:49:04.1296", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:49:04.1296", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:49:04.1369", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:49:04.1369", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:52:04.1627", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:52:04.1627", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:52:04.1685", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:52:04.1685", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:48.5806", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:48.5806", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:48.5857", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:48.5857", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:48.5857", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" }
{ "timestamp": "2026-03-22 23:54:48.5857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" }
{ "timestamp": "2026-03-22 23:54:48.5857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:48.5857", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:48.5857", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:48.5857", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:48.5857", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:48.7734", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00154\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652391,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:48.771Z\",\"updated_on\":\"2026-03-22T23:54:48.771Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:48.7734", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:48.7734", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:48.7734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:48.7734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:48.7734", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:48.9115", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:48.9115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:48.9115", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:48.9115", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:48.9115", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:48.9115", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:48.9115", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:48.9115", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:48.9115", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" }
{ "timestamp": "2026-03-22 23:54:48.9115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" }
{ "timestamp": "2026-03-22 23:54:48.9292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:48.9292", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:48.9292", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:48.9292", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:48.9292", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:49.0585", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00164\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652393,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:49.056Z\",\"updated_on\":\"2026-03-22T23:54:49.056Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:49.0585", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:49.0585", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:49.0585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:49.0804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:49.0804", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:49.2095", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:49.2095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:49.2095", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:49.2095", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:49.2095", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:49.2095", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:49.2244", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:49.2244", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:49.2244", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" }
{ "timestamp": "2026-03-22 23:54:49.2244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" }
{ "timestamp": "2026-03-22 23:54:49.2244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:49.2244", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:49.2244", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:49.2244", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:49.2244", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:49.3638", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00166\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> VV SITE EHS NEW\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652395,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:49.362Z\",\"updated_on\":\"2026-03-22T23:54:49.362Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:49.3638", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:49.3638", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:49.3638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:49.3638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:49.3638", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:49.5018", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:49.5018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:49.5018", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:49.5018", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:49.5018", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:49.5018", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:49.5098", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:49.5098", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:49.5098", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" }
{ "timestamp": "2026-03-22 23:54:49.5098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" }
{ "timestamp": "2026-03-22 23:54:49.5098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:49.5098", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:49.5098", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:49.5205", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:49.5205", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:49.6490", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00175\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> safety person\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652397,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:49.647Z\",\"updated_on\":\"2026-03-22T23:54:49.647Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:49.6490", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:49.6490", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:49.6490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:49.6490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:49.6490", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:49.7886", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:49.7886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:49.7886", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:49.7886", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:49.7886", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:49.7886", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:49.7886", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:49.7886", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:49.7886", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" }
{ "timestamp": "2026-03-22 23:54:49.7886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" }
{ "timestamp": "2026-03-22 23:54:49.8048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:49.8048", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:49.8048", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:49.8048", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:49.8048", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:49.9334", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TTA\/25\/00063\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Condition\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652399,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:49.931Z\",\"updated_on\":\"2026-03-22T23:54:49.931Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:49.9334", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:49.9334", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:49.9334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:49.9432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:49.9432", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:50.0722", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:50.0722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:50.0722", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:50.0722", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:50.0722", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:50.0722", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:50.0722", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:50.0722", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:50.0722", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" }
{ "timestamp": "2026-03-22 23:54:50.0722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" }
{ "timestamp": "2026-03-22 23:54:50.0869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 23:54:50.0869", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:50.0869", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:50.0869", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:50.0869", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:50.2162", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00177\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652401,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:50.214Z\",\"updated_on\":\"2026-03-22T23:54:50.214Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:50.2162", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:50.2162", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:50.2162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 23:54:50.2287", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 23:54:50.2287", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:50.3615", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:50.3615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 23:54:50.3615", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:50.3615", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:50.3615", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:50.3615", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:50.3675", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:50.3675", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:50.3675", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" }
{ "timestamp": "2026-03-22 23:54:50.3675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" }
{ "timestamp": "2026-03-22 23:54:50.3675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:50.3675", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:50.3675", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:50.3675", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:50.3675", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:50.5148", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00052\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652403,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:50.507Z\",\"updated_on\":\"2026-03-22T23:54:50.507Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:50.5148", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:50.5148", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:50.5148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:50.5252", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:50.5252", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:50.6598", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:50.6598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:50.6598", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:50.6598", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:50.6608", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:50.6608", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:50.6608", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:50.6608", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:50.6608", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" }
{ "timestamp": "2026-03-22 23:54:50.6608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" }
{ "timestamp": "2026-03-22 23:54:50.6608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 23:54:50.6608", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:50.6765", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:50.6765", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:50.6765", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:50.7976", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00178\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652405,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:50.804Z\",\"updated_on\":\"2026-03-22T23:54:50.804Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:50.8064", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:50.8064", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:50.8064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 23:54:50.8252", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 23:54:50.8252", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:50.9554", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:50.9554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 23:54:50.9583", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:50.9583", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:50.9583", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:50.9583", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:50.9583", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:50.9583", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:50.9583", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" }
{ "timestamp": "2026-03-22 23:54:50.9583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" }
{ "timestamp": "2026-03-22 23:54:50.9834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:50.9834", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:50.9834", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:50.9834", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:50.9834", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:51.1108", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00179\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Mounika OSM\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652407,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:51.110Z\",\"updated_on\":\"2026-03-22T23:54:51.110Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:51.1108", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:51.1108", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:51.1108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:51.1271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:51.1271", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:51.2632", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:51.2632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:51.2632", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:51.2632", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:51.2632", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:51.2632", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:51.2739", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:51.2739", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:51.2739", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" }
{ "timestamp": "2026-03-22 23:54:51.2739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" }
{ "timestamp": "2026-03-22 23:54:51.2739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:51.2739", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:51.2739", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:51.2739", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:51.2739", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:51.4137", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00180\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652409,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:51.414Z\",\"updated_on\":\"2026-03-22T23:54:51.414Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:51.4137", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:51.4137", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:51.4137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:51.4332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:51.4332", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:51.5627", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:51.5627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:51.5627", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:51.5627", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:51.5627", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:51.5627", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:51.5685", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:51.5685", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:51.5685", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" }
{ "timestamp": "2026-03-22 23:54:51.5685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" }
{ "timestamp": "2026-03-22 23:54:51.5685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:51.5685", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:51.5685", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:51.5685", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:51.5685", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:51.7068", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00183\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652411,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:51.704Z\",\"updated_on\":\"2026-03-22T23:54:51.704Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:51.7068", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:51.7086", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:51.7086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:51.7278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:51.7278", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:51.8540", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:51.8540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:51.8540", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:51.8540", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:51.8540", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:51.8540", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:51.8661", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:51.8661", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:51.8661", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" }
{ "timestamp": "2026-03-22 23:54:51.8661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" }
{ "timestamp": "2026-03-22 23:54:51.8661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:51.8661", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:51.8661", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:51.8661", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:51.8661", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:52.0038", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00184\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652413,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:52.003Z\",\"updated_on\":\"2026-03-22T23:54:52.003Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:52.0038", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:52.0068", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:52.0068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:52.0241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:52.0241", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:52.1484", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:52.1484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:52.1484", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:52.1484", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:52.1484", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:52.1484", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:52.1674", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:52.1674", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:52.1674", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" }
{ "timestamp": "2026-03-22 23:54:52.1674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" }
{ "timestamp": "2026-03-22 23:54:52.1786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:52.1786", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:52.1786", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:52.1786", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:52.1786", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:52.3023", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/TCL\/25\/00024\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> HSE Suggestion\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652415,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:52.305Z\",\"updated_on\":\"2026-03-22T23:54:52.305Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:52.3023", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:52.3023", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:52.3023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:52.3190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:52.3190", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:52.4479", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:52.4479", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:52.4479", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:52.4479", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:52.4479", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:52.4479", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:52.4622", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:52.4622", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:52.4622", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" }
{ "timestamp": "2026-03-22 23:54:52.4622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" }
{ "timestamp": "2026-03-22 23:54:52.4622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:52.4622", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:52.4622", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:52.4622", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:52.4622", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:52.6137", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00053\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652417,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:52.608Z\",\"updated_on\":\"2026-03-22T23:54:52.608Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:52.6137", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:52.6137", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:52.6137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:52.6137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:52.6137", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:52.7720", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:52.7720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:52.7720", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:52.7720", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:52.7720", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:52.7720", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:52.7877", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:52.7877", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:52.7877", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" }
{ "timestamp": "2026-03-22 23:54:52.7877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" }
{ "timestamp": "2026-03-22 23:54:52.7877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 23:54:52.7877", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:52.7877", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:52.7877", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:52.7877", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:52.9322", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00186\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Rajkumar Pativada\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652419,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:52.939Z\",\"updated_on\":\"2026-03-22T23:54:52.939Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:52.9424", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:52.9424", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:52.9424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 23:54:52.9614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 23:54:52.9614", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:53.0897", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:53.0897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 23:54:53.0897", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:53.0897", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:53.0897", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:53.0897", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:53.1044", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:53.1044", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:53.1044", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" }
{ "timestamp": "2026-03-22 23:54:53.1044", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" }
{ "timestamp": "2026-03-22 23:54:53.1143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:53.1143", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:53.1143", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:53.1143", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:53.1143", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:53.2437", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00188\\n    <br \/>\\n    <b>Description:<\/b> 5\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652421,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:53.241Z\",\"updated_on\":\"2026-03-22T23:54:53.241Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:53.2437", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:53.2437", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:53.2437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:53.2636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:53.2636", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:53.3924", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:53.3924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:53.3924", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:53.3924", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:53.3961", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:53.3961", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:53.3961", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:53.3961", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:53.3961", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" }
{ "timestamp": "2026-03-22 23:54:53.3961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" }
{ "timestamp": "2026-03-22 23:54:53.4132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:53.4132", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:53.4132", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:53.4132", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:53.4132", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:53.5421", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/SAB\/25\/00055\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Unsafe Act\\n    <br \/>\\n    <b>Reported by:<\/b> Shreya Ved\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652423,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:53.540Z\",\"updated_on\":\"2026-03-22T23:54:53.540Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:53.5421", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:53.5421", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:53.5421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:53.5616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:53.5616", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:53.6942", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:53.6942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:53.6942", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:53.6942", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:53.6942", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:53.6942", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:53.6942", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:53.6942", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:53.6942", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" }
{ "timestamp": "2026-03-22 23:54:53.6942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" }
{ "timestamp": "2026-03-22 23:54:53.7090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" }
{ "timestamp": "2026-03-22 23:54:53.7090", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:53.7090", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:53.7090", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:53.7090", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:53.8373", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Abhinav Srivastava,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00196\\n    <br \/>\\n    <b>Description:<\/b> 2\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Sagar EHS Head\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652425,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:53.835Z\",\"updated_on\":\"2026-03-22T23:54:53.835Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:53.8373", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:53.8373", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:53.8373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" }
{ "timestamp": "2026-03-22 23:54:53.8563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" }
{ "timestamp": "2026-03-22 23:54:53.8563", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:53.9856", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:53.9856", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" }
{ "timestamp": "2026-03-22 23:54:53.9856", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:53.9856", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:53.9895", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:54:53.9895", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" }
{ "timestamp": "2026-03-22 23:54:53.9895", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:54:53.9895", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:53.9895", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" }
{ "timestamp": "2026-03-22 23:54:53.9895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" }
{ "timestamp": "2026-03-22 23:54:54.0121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" }
{ "timestamp": "2026-03-22 23:54:54.0121", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" }
{ "timestamp": "2026-03-22 23:54:54.0121", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" }
{ "timestamp": "2026-03-22 23:54:54.0121", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" }
{ "timestamp": "2026-03-22 23:54:54.0121", "level": "Info", "severity": "INFO", "message": "Generating Email Request" }
{ "timestamp": "2026-03-22 23:54:54.1410", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" <ttk_dsms@oqsha.com>\",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"<html>\\n  <head> <\/head>\\n  <body>\\n    Dear Lalit Aditya Kola,\\n    <br \/>\\n    <br \/>\\n    A Safety Alert has been escalated to you.\\n    <br \/>\\n    <br \/>\\n    <b>Safety Alert details<\/b>\\n    <br \/>\\n    <b>UID:<\/b> T\/TTK\/NMM\/25\/00199\\n    <br \/>\\n    <b>Description:<\/b> N\/A\\n    <br \/>\\n    <b>Site:<\/b> Coimbatore\\n    <br \/>\\n    <b>Category:<\/b> Near Misses\\n    <br \/>\\n    <b>Reported by:<\/b> Lalit Aditya Kola\\n    <br \/>\\n    <b>Organisation:<\/b> TTK Beta - QA\\n    <br \/>\\n    <b>Status:<\/b> Assigned (Escalated to You)\\n    <br \/>\\n    <br \/>\\n    You can view Safety Alert details by clicking on the link below,\\n    <br \/>\\n    <a href=\\\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\\\">https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n    <br \/>\\n    <br \/>\\n    <p>\\n      Regards,<br \/><br \/>\\n      EHS Department - TTK Prestige<br \/>\\n      -----------------------------------------------<br \/>\\n      OQSHA - Powered by Osmosys\\n    <\/p>\\n  <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":652427,\"delivery_status\":1,\"created_on\":\"2026-03-22T23:54:54.139Z\",\"updated_on\":\"2026-03-22T23:54:54.139Z\",\"status\":1,\"retry_count\":0}" }
{ "timestamp": "2026-03-22 23:54:54.1410", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" }
{ "timestamp": "2026-03-22 23:54:54.1410", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" }
{ "timestamp": "2026-03-22 23:54:54.1410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" }
{ "timestamp": "2026-03-22 23:54:54.1608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" }
{ "timestamp": "2026-03-22 23:54:54.1608", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" }
{ "timestamp": "2026-03-22 23:54:54.2902", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" }
{ "timestamp": "2026-03-22 23:54:54.2902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" }
{ "timestamp": "2026-03-22 23:54:54.2902", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" }
{ "timestamp": "2026-03-22 23:54:54.2902", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:55:04.1538", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:55:04.1538", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:55:04.1538", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:55:04.1538", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }
{ "timestamp": "2026-03-22 23:58:04.1693", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" }
{ "timestamp": "2026-03-22 23:58:04.1693", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" }
{ "timestamp": "2026-03-22 23:58:04.1735", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" }
{ "timestamp": "2026-03-22 23:58:04.1735", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }