{ "timestamp": "2026-03-15 00:00:02.2060", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:00:02.2065", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1541\"}]}" } { "timestamp": "2026-03-15 00:00:02.2065", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 00:00:02.2065", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 00:00:02.2277", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 00:00:02.2277", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 00:00:02.2277", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 00:00:02.2277", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 00:00:02.2277", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 00:00:02.4033", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00036\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00036
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 02-Feb-2026 10:37:48 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":639977,\"delivery_status\":1,\"created_on\":\"2026-03-15T00:00:02.401Z\",\"updated_on\":\"2026-03-15T00:00:02.401Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 00:00:02.4033", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 00:00:02.4033", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 00:00:02.4191", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 00:00:02.4191", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-15 00:00:02.4191", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00036\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"02-Feb-2026 10:37:48 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1541?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 00:00:02.5490", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 00:00:02.5490", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 00:00:02.5490", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:00:02.5503", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:00:02.5503", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2884\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1641\"}]}" } { "timestamp": "2026-03-15 00:00:02.5503", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 00:00:02.5503", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 00:00:02.5503", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 00:00:02.5503", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 00:00:02.5503", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 00:00:02.5503", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 00:00:02.5503", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 00:00:02.6924", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233aaa442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00044\",\"text\":null,\"html\":\"

Dear Abhinav Kumar,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00044
\\n Reported By:<\/strong> Shreya Ved
\\n Date & Time:<\/strong> 10-Feb-2026 03:14:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: fsd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":639979,\"created_on\":\"2026-03-15T00:00:02.690Z\",\"updated_on\":\"2026-03-15T00:00:02.690Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 00:00:02.6924", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 00:00:02.6924", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 00:00:02.6924", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 00:00:02.6924", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2884" } { "timestamp": "2026-03-15 00:00:02.7066", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"91072738833504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Kumar\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00044\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"10-Feb-2026 03:14:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: fsd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1641?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 00:00:02.8406", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 00:00:02.8406", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 00:00:02.8406", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:01:04.1452", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:01:04.1452", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:01:04.1452", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:01:04.1452", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:01:04.1452", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:01:04.1452", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:01:04.1452", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:01:04.1452", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:01:04.1452", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:01:04.1452", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:01:04.1452", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:01:04.1452", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:01:04.1452", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:01:04.1591", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:01:04.1591", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:01:04.1749", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:01:04.7588", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:01:04.7588", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:01:04.7588", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:01:04.7740", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:01:05.3127", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:01:05.3164", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:01:05.3164", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:01:05.3164", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:01:05.9309", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:01:05.9309", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:01:05.9309", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:01:05.9309", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:01:05.9309", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:01:05.9309", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:01:05.9309", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:01:05.9309", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:01:05.9309", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:01:05.9309", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:01:05.9409", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:01:05.9409", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:04:04.2334", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:04:04.2603", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:04:04.8094", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:04:04.8118", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:04:04.8118", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:04:04.8118", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:04:05.3796", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:04:05.3796", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:04:05.3796", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:04:05.4090", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:04:05.9964", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:04:06.0036", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:04:06.0036", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:04:06.0036", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:04:06.0036", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:04:06.0036", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:04:06.0036", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:04:06.0036", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:04:06.0036", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:04:06.0036", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:04:06.0036", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:04:06.0036", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:07:04.2009", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:07:04.2145", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:07:04.2340", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:07:04.7528", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:07:04.7528", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:07:04.7528", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:07:04.7669", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:07:05.3107", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:07:05.3107", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:07:05.3107", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:07:05.3340", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:07:05.9290", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:07:05.9342", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:07:05.9342", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:07:05.9342", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:07:05.9342", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:07:05.9342", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:07:05.9342", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:07:05.9342", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:07:05.9342", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:07:05.9342", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:07:05.9342", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:07:05.9342", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:10:04.1522", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:10:04.1522", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:10:04.1522", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:10:04.1522", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:10:04.1522", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:10:04.1522", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:10:04.1522", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:10:04.1522", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:10:04.1522", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:10:04.1522", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:10:04.1522", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:10:04.1522", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:10:04.1522", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:10:04.1522", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:10:04.1646", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:10:04.1646", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:10:04.7058", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:10:04.7058", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:10:04.7058", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:10:04.7225", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:10:05.2759", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:10:05.2759", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:10:05.2759", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:10:05.2980", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:10:05.8986", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:10:05.8986", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:10:05.8986", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:10:05.8986", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:10:05.8986", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:10:05.8986", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:10:05.8986", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:10:05.8986", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:10:05.8986", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:10:05.8986", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:10:05.8986", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:10:05.8986", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:13:04.1856", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:13:04.1856", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:13:04.1856", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:13:04.1856", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:13:04.1856", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:13:04.1856", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:13:04.1856", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:13:04.1856", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:13:04.1856", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:13:04.1856", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:13:04.1923", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:13:04.1923", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:13:04.1923", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:13:04.1923", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:13:04.1923", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:13:04.2150", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:13:04.7812", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:13:04.7812", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:13:04.7812", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:13:04.7971", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:13:05.3346", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:13:05.3346", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:13:05.3346", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:13:05.3556", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:13:05.9636", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:13:05.9636", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:13:05.9636", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:13:05.9636", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:13:05.9636", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:13:05.9636", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:13:05.9636", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:13:05.9636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:13:05.9636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:13:05.9746", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:13:05.9746", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:13:05.9746", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:16:04.1462", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:16:04.1462", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:16:04.1462", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:16:04.1462", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:16:04.1462", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:16:04.1462", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:16:04.1462", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:16:04.1462", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:16:04.1462", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:16:04.1462", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:16:04.1462", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:16:04.1462", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:16:04.1462", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:16:04.1462", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:16:04.1580", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:16:04.1784", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:16:04.7049", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:16:04.7049", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:16:04.7049", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:16:04.7203", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:16:05.2332", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:16:05.2358", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:16:05.2358", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:16:05.2554", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:16:05.8478", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:16:05.8478", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:16:05.8478", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:16:05.8478", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:16:05.8478", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:16:05.8478", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:16:05.8478", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:16:05.8478", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:16:05.8478", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:16:05.8478", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:16:05.8478", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:16:05.8478", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:19:04.1939", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:19:04.1939", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:19:04.1939", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:19:04.1939", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:19:04.1939", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:19:04.1939", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:19:04.1939", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:19:04.1939", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:19:04.1939", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:19:04.1939", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:19:04.1939", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:19:04.1939", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:19:04.1939", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:19:04.2021", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:19:04.2021", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:19:04.2021", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:19:04.8064", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:19:04.8064", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:19:04.8064", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:19:04.8218", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:19:05.3906", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:19:05.3906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:19:05.3906", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:19:05.4051", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:19:05.9993", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:19:05.9993", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:19:05.9993", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:19:05.9993", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:19:05.9993", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:19:05.9993", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:19:05.9993", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:19:05.9993", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:19:05.9993", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:19:05.9993", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:19:06.0143", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:19:06.0143", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:22:04.2120", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:22:04.2120", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:22:04.2204", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:22:04.2204", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:22:04.2204", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:22:04.2204", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:22:04.2204", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:22:04.2204", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:22:04.2204", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:22:04.2204", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:22:04.2204", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:22:04.2204", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:22:04.2204", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:22:04.2204", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:22:04.2204", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:22:04.2426", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:22:04.7661", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:22:04.7661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:22:04.7661", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:22:04.7888", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:22:05.3540", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:22:05.3562", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:22:05.3562", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:22:05.3708", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:22:05.9701", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:22:05.9701", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:22:05.9701", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:22:05.9701", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:22:05.9701", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:22:05.9701", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:22:05.9701", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:22:05.9701", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:22:05.9701", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:22:05.9796", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:22:05.9796", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:22:05.9796", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:24:48.9541", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:24:48.9541", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 00:24:48.9541", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:24:48.9541", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 00:24:48.9541", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-15 00:24:48.9541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-15 00:24:48.9692", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 00:24:48.9692", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 00:24:48.9692", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 00:24:48.9692", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 00:24:48.9692", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 00:24:49.1468", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":639981,\"delivery_status\":1,\"created_on\":\"2026-03-15T00:24:49.144Z\",\"updated_on\":\"2026-03-15T00:24:49.144Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 00:24:49.1468", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 00:24:49.1468", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 00:24:49.1468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 00:24:49.1553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 00:24:49.1553", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 00:24:49.2842", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 00:24:49.2842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 00:24:49.2842", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 00:24:49.2842", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:24:49.2842", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:24:49.2842", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 00:24:49.2924", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:24:49.2924", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 00:24:49.2924", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-15 00:24:49.2924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-15 00:24:49.2924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 00:24:49.2924", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 00:24:49.2924", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 00:24:49.2924", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 00:24:49.2924", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 00:24:49.4321", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":639983,\"delivery_status\":1,\"created_on\":\"2026-03-15T00:24:49.430Z\",\"updated_on\":\"2026-03-15T00:24:49.430Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 00:24:49.4321", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 00:24:49.4321", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 00:24:49.4321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 00:24:49.4456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 00:24:49.4456", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 00:24:49.5737", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 00:24:49.5737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 00:24:49.5737", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 00:24:49.5737", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:24:49.5737", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:24:49.5737", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 00:24:49.5737", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:24:49.5737", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 00:24:49.5737", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-15 00:24:49.5737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-15 00:24:49.5892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 00:24:49.5892", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 00:24:49.5892", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 00:24:49.5892", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 00:24:49.5892", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 00:24:49.7206", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":639985,\"delivery_status\":1,\"created_on\":\"2026-03-15T00:24:49.718Z\",\"updated_on\":\"2026-03-15T00:24:49.718Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 00:24:49.7206", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 00:24:49.7206", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 00:24:49.7206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 00:24:49.7367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 00:24:49.7367", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 00:24:49.8800", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 00:24:49.8800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 00:24:49.8800", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 00:24:49.8800", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:24:49.8800", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:24:49.8800", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 00:24:49.8890", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:24:49.8890", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 00:24:49.8890", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-15 00:24:49.8890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-15 00:24:49.9009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 00:24:49.9009", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 00:24:49.9009", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 00:24:49.9009", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 00:24:49.9009", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 00:24:50.0266", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":639987,\"delivery_status\":1,\"created_on\":\"2026-03-15T00:24:50.027Z\",\"updated_on\":\"2026-03-15T00:24:50.027Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 00:24:50.0266", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 00:24:50.0266", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 00:24:50.0266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 00:24:50.0430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 00:24:50.0430", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 00:24:50.1669", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 00:24:50.1669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 00:24:50.1669", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 00:24:50.1669", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:24:50.1669", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:24:50.1669", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 00:24:50.1798", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:24:50.1798", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 00:24:50.1798", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-15 00:24:50.1798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-15 00:24:50.1798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 00:24:50.1798", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 00:24:50.1798", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 00:24:50.1798", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 00:24:50.1798", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 00:24:50.3225", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":639989,\"delivery_status\":1,\"created_on\":\"2026-03-15T00:24:50.320Z\",\"updated_on\":\"2026-03-15T00:24:50.320Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 00:24:50.3225", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 00:24:50.3225", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 00:24:50.3225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 00:24:50.3225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 00:24:50.3225", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 00:24:50.4626", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 00:24:50.4626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 00:24:50.4626", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 00:24:50.4626", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:24:50.4626", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:24:50.4626", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 00:24:50.4626", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:24:50.4626", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 00:24:50.4626", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-15 00:24:50.4626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-15 00:24:50.4816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 00:24:50.4816", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 00:24:50.4816", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 00:24:50.4816", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 00:24:50.4816", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 00:24:50.6087", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":639991,\"delivery_status\":1,\"created_on\":\"2026-03-15T00:24:50.609Z\",\"updated_on\":\"2026-03-15T00:24:50.609Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 00:24:50.6087", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 00:24:50.6087", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 00:24:50.6087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 00:24:50.6192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 00:24:50.6192", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 00:24:50.7483", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 00:24:50.7483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 00:24:50.7483", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 00:24:50.7483", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:24:50.7483", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:24:50.7483", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 00:24:50.7483", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:24:50.7483", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 00:24:50.7483", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-15 00:24:50.7483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-15 00:24:50.7664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 00:24:50.7664", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 00:24:50.7664", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 00:24:50.7664", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 00:24:50.7664", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 00:24:50.8958", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":639993,\"delivery_status\":1,\"created_on\":\"2026-03-15T00:24:50.894Z\",\"updated_on\":\"2026-03-15T00:24:50.894Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 00:24:50.8958", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 00:24:50.8958", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 00:24:50.8958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 00:24:50.9092", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 00:24:50.9092", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 00:24:51.0377", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 00:24:51.0377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 00:24:51.0377", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 00:24:51.0377", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:25:04.4058", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:25:04.4058", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:25:04.4137", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:25:04.4137", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:25:04.4137", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:25:04.4137", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:25:04.4137", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:25:04.4137", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:25:04.4137", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:25:04.4137", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:25:04.4137", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:25:04.4137", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:25:04.4137", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:25:04.4137", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:25:04.4137", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:25:04.4539", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:25:05.0000", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:25:05.0095", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:25:05.0095", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:25:05.0379", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:25:05.6021", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:25:05.6021", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:25:05.6021", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:25:05.6279", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:25:06.2144", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:25:06.2144", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:25:06.2144", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:25:06.2144", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:25:06.2144", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:25:06.2144", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:25:06.2144", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:25:06.2144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:25:06.2144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:25:06.2144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:25:06.2144", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:25:06.2144", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:28:04.1799", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:28:04.1799", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:28:04.1799", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:28:04.1799", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:28:04.1799", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:28:04.1799", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:28:04.1799", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:28:04.1799", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:28:04.1799", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:28:04.1799", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:28:04.1799", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:28:04.1799", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:28:04.1799", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:28:04.1799", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:28:04.1953", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:28:04.2138", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:28:04.7316", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:28:04.7316", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:28:04.7316", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:28:04.7484", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:28:05.2934", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:28:05.2934", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:28:05.2934", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:28:05.3115", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:28:05.9113", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:28:05.9113", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:28:05.9113", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:28:05.9113", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:28:05.9113", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:28:05.9113", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:28:05.9113", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:28:05.9113", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:28:05.9113", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:28:05.9113", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:28:05.9113", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:28:05.9113", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:31:04.1825", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:31:04.1825", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:31:04.1886", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:31:04.1886", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:31:04.1886", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:31:04.1886", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:31:04.1886", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:31:04.1886", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:31:04.1886", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:31:04.1886", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:31:04.1886", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:31:04.1886", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:31:04.1886", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:31:04.1886", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:31:04.1886", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:31:04.2047", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:31:04.7894", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:31:04.7894", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:31:04.7894", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:31:04.8123", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:31:05.3563", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:31:05.3614", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:31:05.3614", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:31:05.3757", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:31:05.9536", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:31:05.9561", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:31:05.9561", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:31:05.9561", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:31:05.9561", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:31:05.9561", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:31:05.9561", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:31:05.9561", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:31:05.9561", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:31:05.9561", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:31:05.9561", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:31:05.9561", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:34:04.1496", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:34:04.1496", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:34:04.1566", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:34:04.1566", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:34:04.1566", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:34:04.1566", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:34:04.1566", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:34:04.1566", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:34:04.1566", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:34:04.1566", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:34:04.1566", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:34:04.1566", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:34:04.1566", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:34:04.1566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:34:04.1566", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:34:04.1757", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:34:04.7399", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:34:04.7399", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:34:04.7399", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:34:04.7620", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:34:05.3088", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:34:05.3116", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:34:05.3116", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:34:05.3116", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:34:05.9143", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:34:05.9143", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:34:05.9143", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:34:05.9143", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:34:05.9143", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:34:05.9143", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:34:05.9143", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:34:05.9143", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:34:05.9220", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:34:05.9220", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:34:05.9220", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:34:05.9220", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:37:04.2226", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:37:04.2226", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:37:04.2226", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:37:04.2289", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:37:04.2289", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:37:04.2289", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:37:04.2289", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:37:04.2289", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:37:04.2289", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:37:04.2289", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:37:04.2289", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:37:04.2289", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:37:04.2289", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:37:04.2289", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:37:04.2289", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:37:04.2289", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:37:04.7657", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:37:04.7657", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:37:04.7657", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:37:04.7832", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:37:05.3255", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:37:05.3255", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:37:05.3255", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:37:05.3441", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:37:05.9695", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:37:05.9695", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:37:05.9695", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:37:05.9695", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:37:05.9695", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:37:05.9695", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:37:05.9695", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:37:05.9695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:37:05.9695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:37:05.9695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:37:05.9800", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:37:05.9800", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:40:04.1554", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:40:04.1554", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:40:04.1554", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:40:04.1554", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:40:04.1554", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:40:04.1554", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:40:04.1554", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:40:04.1554", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:40:04.1554", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:40:04.1554", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:40:04.1554", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:40:04.1554", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:40:04.1554", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:40:04.1635", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:40:04.1635", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:40:04.1635", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:40:04.7023", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:40:04.7023", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:40:04.7023", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:40:04.7222", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:40:05.2685", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:40:05.2685", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:40:05.2735", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:40:05.2895", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:40:05.8527", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:40:05.8527", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:40:05.8527", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:40:05.8527", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:40:05.8527", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:40:05.8527", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:40:05.8527", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:40:05.8527", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:40:05.8527", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:40:05.8527", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:40:05.8527", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:40:05.8527", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:43:04.1725", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:43:04.1725", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:43:04.1776", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:43:04.1776", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:43:04.1776", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:43:04.1776", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:43:04.1776", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:43:04.1776", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:43:04.1776", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:43:04.1776", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:43:04.1776", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:43:04.1776", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:43:04.1776", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:43:04.1776", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:43:04.1776", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:43:04.1965", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:43:04.7577", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:43:04.7577", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:43:04.7577", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:43:04.7747", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:43:05.3214", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:43:05.3214", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:43:05.3214", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:43:05.3348", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:43:05.9249", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:43:05.9281", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:43:05.9281", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:43:05.9281", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:43:05.9281", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:43:05.9281", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:43:05.9281", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:43:05.9281", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:43:05.9281", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:43:05.9281", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:43:05.9281", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:43:05.9281", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:46:04.2073", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:46:04.2073", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:46:04.2073", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:46:04.2073", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:46:04.2073", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:46:04.2073", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:46:04.2073", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:46:04.2073", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:46:04.2073", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:46:04.2073", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:46:04.2073", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:46:04.2073", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:46:04.2073", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:46:04.2073", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:46:04.2191", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:46:04.2390", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:46:04.7745", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:46:04.7822", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:46:04.7822", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:46:04.8236", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:46:05.3832", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:46:05.3832", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:46:05.3972", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:46:05.4370", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:46:06.0732", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:46:06.0732", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:46:06.0732", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:46:06.0732", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:46:06.0732", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:46:06.0732", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:46:06.0732", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:46:06.0732", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:46:06.0793", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:46:06.0793", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:46:06.0793", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:46:06.0793", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:49:04.1745", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:49:04.1745", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:49:04.1745", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:49:04.1745", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:49:04.1745", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:49:04.1745", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:49:04.1745", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:49:04.1745", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:49:04.1745", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:49:04.1745", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:49:04.1745", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:49:04.1745", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:49:04.1745", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:49:04.1745", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:49:04.1880", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:49:04.1880", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:49:04.7089", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:49:04.7089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:49:04.7089", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:49:04.7297", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:49:05.2809", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:49:05.2809", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:49:05.2809", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:49:05.2989", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:49:05.9248", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:49:05.9248", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:49:05.9248", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:49:05.9248", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:49:05.9248", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:49:05.9248", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:49:05.9248", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:49:05.9248", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:49:05.9248", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:49:05.9363", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:49:05.9363", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:49:05.9363", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:52:04.2162", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:52:04.2377", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:52:04.7570", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:52:04.7597", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:52:04.7597", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:52:04.7597", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:52:05.3199", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:52:05.3199", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:52:05.3289", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:52:05.3432", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:52:05.9467", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:52:05.9499", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:52:05.9499", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:52:05.9499", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:52:05.9499", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:52:05.9499", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:52:05.9499", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:52:05.9499", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:52:05.9499", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:52:05.9499", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:52:05.9499", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:52:05.9499", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:55:04.1572", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:55:04.1572", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:55:04.1654", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:55:04.1654", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:55:04.1654", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:55:04.1654", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:55:04.1654", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:55:04.1654", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:55:04.1654", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:55:04.1654", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:55:04.1654", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:55:04.1654", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:55:04.1654", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:55:04.1654", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:55:04.1654", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:55:04.1654", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:55:04.6997", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:55:04.6997", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:55:04.6997", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:55:04.7163", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:55:05.2718", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:55:05.2738", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:55:05.2738", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:55:05.3045", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:55:05.9070", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:55:05.9070", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:55:05.9070", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:55:05.9070", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:55:05.9070", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:55:05.9070", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:55:05.9070", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:55:05.9070", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:55:05.9134", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:55:05.9134", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:55:05.9134", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:55:05.9134", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 00:58:04.1541", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 00:58:04.1541", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 00:58:04.1603", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 00:58:04.1603", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 00:58:04.1603", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 00:58:04.1603", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:58:04.1603", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:58:04.1603", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:58:04.1603", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:58:04.1603", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:58:04.1603", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:58:04.1603", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 00:58:04.1603", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 00:58:04.1603", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 00:58:04.1603", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 00:58:04.1859", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:58:04.7127", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:58:04.7127", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 00:58:04.7127", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 00:58:04.7327", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:58:05.2718", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:58:05.2718", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 00:58:05.2718", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 00:58:05.2920", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 00:58:05.8859", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 00:58:05.8859", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 00:58:05.8859", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:58:05.8859", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 00:58:05.8859", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 00:58:05.8859", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 00:58:05.8859", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 00:58:05.8859", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 00:58:05.8859", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 00:58:05.8964", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 00:58:05.8964", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 00:58:05.8964", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:01:04.1680", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:01:04.1680", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:01:04.1773", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:01:04.1773", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:01:04.1773", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:01:04.1773", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:01:04.1773", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:01:04.1773", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:01:04.1773", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:01:04.1773", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:01:04.1773", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:01:04.1773", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:01:04.1773", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:01:04.1773", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:01:04.1773", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:01:04.2027", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:01:04.7080", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:01:04.7080", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:01:04.7080", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:01:04.7218", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:01:05.2814", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:01:05.2814", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:01:05.2814", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:01:05.3067", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:01:05.9046", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:01:05.9096", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:01:05.9096", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:01:05.9096", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:01:05.9096", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:01:05.9096", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:01:05.9096", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:01:05.9096", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:01:05.9096", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:01:05.9096", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:01:05.9096", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:01:05.9096", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:04:04.2130", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:04:04.2130", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:04:04.2194", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:04:04.2194", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:04:04.2194", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:04:04.2194", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:04:04.2194", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:04:04.2194", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:04:04.2194", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:04:04.2194", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:04:04.2194", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:04:04.2194", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:04:04.2194", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:04:04.2194", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:04:04.2194", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:04:04.2378", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:04:04.8059", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:04:04.8059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:04:04.8097", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:04:04.8097", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:04:05.3873", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:04:05.3896", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:04:05.3896", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:04:05.3896", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:04:06.0101", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:04:06.0141", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:04:06.0141", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:04:06.0141", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:04:06.0141", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:04:06.0141", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:04:06.0141", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:04:06.0141", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:04:06.0141", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:04:06.0141", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:04:06.0141", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:04:06.0141", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:07:04.2256", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:07:04.2256", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:07:04.2302", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:07:04.2302", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:07:04.2302", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:07:04.2302", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:07:04.2302", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:07:04.2302", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:07:04.2302", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:07:04.2302", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:07:04.2302", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:07:04.2302", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:07:04.2302", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:07:04.2302", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:07:04.2302", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:07:04.2302", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:07:04.7600", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:07:04.7600", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:07:04.7600", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:07:04.7763", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:07:05.3243", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:07:05.3243", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:07:05.3243", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:07:05.3386", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:07:05.9584", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:07:05.9584", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:07:05.9584", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:07:05.9584", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:07:05.9584", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:07:05.9584", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:07:05.9584", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:07:05.9628", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:07:05.9628", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:07:05.9628", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:07:05.9628", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:07:05.9628", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:10:04.1801", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:10:04.2060", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:10:04.7401", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:10:04.7417", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:10:04.7417", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:10:04.7417", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:10:05.3170", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:10:05.3227", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:10:05.3227", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:10:05.3408", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:10:05.9373", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:10:05.9435", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:10:05.9435", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:10:05.9435", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:10:05.9435", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:10:05.9435", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:10:05.9435", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:10:05.9435", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:10:05.9435", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:10:05.9435", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:10:05.9435", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:10:05.9435", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:13:04.1651", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:13:04.1651", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:13:04.1651", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:13:04.1651", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:13:04.1651", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:13:04.1651", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:13:04.1651", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:13:04.1651", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:13:04.1651", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:13:04.1651", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:13:04.1651", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:13:04.1651", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:13:04.1651", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:13:04.1651", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:13:04.1757", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:13:04.1757", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:13:04.7045", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:13:04.7061", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:13:04.7061", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:13:04.7061", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:13:05.2486", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:13:05.2486", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:13:05.2546", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:13:05.2712", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:13:05.8535", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:13:05.8535", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:13:05.8535", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:13:05.8535", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:13:05.8535", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:13:05.8535", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:13:05.8535", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:13:05.8535", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:13:05.8535", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:13:05.8622", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:13:05.8622", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:13:05.8622", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:16:04.1642", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:16:04.1642", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:16:04.1642", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:16:04.1642", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:16:04.1642", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:16:04.1642", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:16:04.1642", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:16:04.1873", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:16:04.6956", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:16:04.6956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:16:04.6956", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:16:04.7137", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:16:05.2757", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:16:05.2757", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:16:05.2832", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:16:05.2988", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:16:05.9161", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:16:05.9161", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:16:05.9161", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:16:05.9161", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:16:05.9161", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:16:05.9161", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:16:05.9161", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:16:05.9161", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:16:05.9238", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:16:05.9238", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:16:05.9238", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:16:05.9238", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:19:04.1913", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:19:04.1913", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:19:04.1913", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:19:04.1913", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:19:04.1913", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:19:04.1913", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:19:04.1913", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:19:04.1913", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:19:04.1913", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:19:04.1913", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:19:04.1913", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:19:04.1913", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:19:04.1913", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:19:04.1913", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:19:04.1999", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:19:04.1999", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:19:04.7176", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:19:04.7176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:19:04.7176", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:19:04.7317", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:19:05.2606", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:19:05.2632", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:19:05.2632", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:19:05.2803", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:19:05.8913", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:19:05.8913", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:19:05.8913", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:19:05.8913", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:19:05.8913", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:19:05.8913", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:19:05.8913", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:19:05.8913", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:19:05.8913", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:19:05.8913", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:19:05.9028", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:19:05.9028", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:22:04.2009", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:22:04.2009", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:22:04.2009", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:22:04.2009", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:22:04.2009", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:22:04.2009", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:22:04.2009", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:22:04.2009", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:22:04.2009", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:22:04.2009", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:22:04.2009", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:22:04.2009", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:22:04.2009", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:22:04.2138", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:22:04.2138", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:22:04.2318", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:22:04.7590", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:22:04.7590", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:22:04.7590", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:22:04.7590", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:22:05.3167", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:22:05.3167", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:22:05.3231", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:22:05.3231", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:22:05.9457", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:22:05.9490", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:22:05.9490", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:22:05.9490", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:22:05.9490", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:22:05.9490", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:22:05.9490", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:22:05.9490", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:22:05.9490", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:22:05.9490", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:22:05.9490", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:22:05.9490", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:48.9266", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:48.9266", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:48.9312", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:48.9312", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:48.9312", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-15 01:24:48.9312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-15 01:24:48.9312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:24:48.9312", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:48.9312", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:48.9435", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:48.9435", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:49.1190", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":639995,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:49.116Z\",\"updated_on\":\"2026-03-15T01:24:49.116Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:49.1190", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:49.1190", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:49.1190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:24:49.1190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:24:49.1190", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:49.2570", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:49.2570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:24:49.2570", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:49.2570", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:49.2570", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:49.2570", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:49.2570", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:49.2570", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:49.2570", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-15 01:24:49.2570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-15 01:24:49.2767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:24:49.2767", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:49.2767", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:49.2767", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:49.2767", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:49.4062", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":639997,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:49.404Z\",\"updated_on\":\"2026-03-15T01:24:49.404Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:49.4062", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:49.4062", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:49.4062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:24:49.4235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:24:49.4235", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:49.5508", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:49.5508", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:24:49.5561", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:49.5561", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:49.5561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:49.5561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:49.5561", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:49.5561", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:49.5561", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-15 01:24:49.5561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-15 01:24:49.5738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:24:49.5738", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:49.5738", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:49.5738", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:49.5738", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:49.7062", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":639999,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:49.705Z\",\"updated_on\":\"2026-03-15T01:24:49.705Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:49.7062", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:49.7062", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:49.7062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:24:49.7173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:24:49.7173", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:49.8466", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:49.8466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:24:49.8466", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:49.8466", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:49.8466", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:49.8466", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:49.8543", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:49.8543", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:49.8543", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-15 01:24:49.8543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-15 01:24:49.8654", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:24:49.8654", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:49.8654", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:49.8654", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:49.8654", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:49.9943", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640001,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:49.992Z\",\"updated_on\":\"2026-03-15T01:24:49.992Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:49.9943", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:49.9943", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:49.9943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:24:50.0072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:24:50.0072", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:50.1355", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:50.1355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:24:50.1355", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:50.1355", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:50.1355", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:50.1355", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:50.1355", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:50.1355", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:50.1355", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-15 01:24:50.1355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-15 01:24:50.1522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:24:50.1522", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:50.1522", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:50.1522", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:50.1522", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:50.2816", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640003,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:50.279Z\",\"updated_on\":\"2026-03-15T01:24:50.279Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:50.2816", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:50.2816", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:50.2816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:24:50.2939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:24:50.2939", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:50.4233", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:50.4233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:24:50.4233", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:50.4233", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:50.4233", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:50.4233", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:50.4292", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:50.4292", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:50.4292", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-15 01:24:50.4292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-15 01:24:50.4292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:24:50.4292", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:50.4292", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:50.4292", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:50.4292", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:50.5685", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640005,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:50.566Z\",\"updated_on\":\"2026-03-15T01:24:50.566Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:50.5685", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:50.5685", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:50.5685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:24:50.5685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:24:50.5685", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:50.7087", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:50.7087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:24:50.7087", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:50.7087", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:50.7104", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:50.7104", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:50.7104", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:50.7104", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:50.7104", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-15 01:24:50.7104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-15 01:24:50.7250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 01:24:50.7250", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:50.7250", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:50.7250", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:50.7250", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:50.8555", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640007,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:50.853Z\",\"updated_on\":\"2026-03-15T01:24:50.853Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:50.8555", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:50.8555", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:50.8555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 01:24:50.8698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 01:24:50.8698", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:50.9908", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:50.9908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 01:24:50.9908", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:50.9908", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:50.9908", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:50.9908", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:51.0072", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:51.0072", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:51.0072", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-15 01:24:51.0072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-15 01:24:51.0072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:24:51.0072", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:51.0072", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:51.0072", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:51.0072", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:51.1470", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640009,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:51.146Z\",\"updated_on\":\"2026-03-15T01:24:51.146Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:51.1470", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:51.1470", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:51.1470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:24:51.1470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:24:51.1470", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:51.2883", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:51.2883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:24:51.2883", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:51.2883", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:51.2883", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:51.2883", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:51.2883", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:51.2883", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:51.2883", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-15 01:24:51.2883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-15 01:24:51.3055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 01:24:51.3055", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:51.3055", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:51.3055", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:51.3055", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:51.4323", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640011,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:51.433Z\",\"updated_on\":\"2026-03-15T01:24:51.433Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:51.4323", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:51.4323", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:51.4323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 01:24:51.4449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 01:24:51.4449", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:51.5751", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:51.5751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 01:24:51.5751", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:51.5751", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:51.5751", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:51.5751", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:51.5751", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:51.5751", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:51.5751", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-15 01:24:51.5751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-15 01:24:51.5935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:24:51.5935", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:51.5935", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:51.5935", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:51.5935", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:51.7227", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640013,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:51.721Z\",\"updated_on\":\"2026-03-15T01:24:51.721Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:51.7227", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:51.7227", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:51.7227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:24:51.7340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:24:51.7340", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:51.8787", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:51.8787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:24:51.8787", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:51.8787", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:51.8812", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:51.8812", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:51.8812", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:51.8812", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:51.8812", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-15 01:24:51.8812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-15 01:24:51.8975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:24:51.8975", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:51.8975", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:51.8975", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:51.8975", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:52.0339", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640015,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:52.031Z\",\"updated_on\":\"2026-03-15T01:24:52.031Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:52.0339", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:52.0339", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:52.0339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:24:52.0490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:24:52.0490", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:52.1823", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:52.1823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:24:52.1823", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:52.1823", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:52.1823", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:52.1823", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:52.1823", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:52.1823", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:52.1823", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-15 01:24:52.1823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-15 01:24:52.1991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:24:52.1991", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:52.1991", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:52.1991", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:52.1991", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:52.3244", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640017,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:52.328Z\",\"updated_on\":\"2026-03-15T01:24:52.328Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:52.3244", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:52.3244", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:52.3244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:24:52.3437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:24:52.3437", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:52.4704", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:52.4704", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:24:52.4704", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:52.4704", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:52.4748", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:52.4748", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:52.4748", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:52.4748", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:52.4748", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-15 01:24:52.4748", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-15 01:24:52.4932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:24:52.4932", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:52.4932", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:52.4932", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:52.4932", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:52.6216", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640019,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:52.620Z\",\"updated_on\":\"2026-03-15T01:24:52.620Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:52.6216", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:52.6216", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:52.6216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:24:52.6312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:24:52.6312", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:52.7600", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:52.7600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:24:52.7600", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:52.7600", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:52.7600", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:52.7600", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:52.7600", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:52.7600", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:52.7600", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-15 01:24:52.7600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-15 01:24:52.7773", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 01:24:52.7773", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:52.7773", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:52.7773", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:52.7773", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:52.9049", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640021,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:52.906Z\",\"updated_on\":\"2026-03-15T01:24:52.906Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:52.9049", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:52.9049", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:52.9049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 01:24:52.9185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 01:24:52.9185", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:53.0449", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:53.0449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 01:24:53.0449", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:53.0449", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:53.0449", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:53.0449", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:53.0548", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:53.0548", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:53.0548", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-15 01:24:53.0548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-15 01:24:53.0548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:24:53.0548", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:53.0548", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:53.0548", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:53.0548", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:53.1981", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640023,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:53.196Z\",\"updated_on\":\"2026-03-15T01:24:53.196Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:53.1981", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:53.1981", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:53.1981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:24:53.2136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:24:53.2136", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:53.3449", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:53.3449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:24:53.3449", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:53.3449", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:53.3500", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:53.3500", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:53.3500", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:53.3500", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:53.3500", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-15 01:24:53.3500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-15 01:24:53.3666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 01:24:53.3666", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:53.3666", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:53.3666", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:53.3666", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:53.4945", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640025,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:53.494Z\",\"updated_on\":\"2026-03-15T01:24:53.494Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:53.4945", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:53.4945", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:53.4945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 01:24:53.5087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 01:24:53.5087", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:53.6388", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:53.6388", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 01:24:53.6388", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:53.6388", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:24:53.6388", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:24:53.6388", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:24:53.6388", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:24:53.6388", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:53.6388", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" } { "timestamp": "2026-03-15 01:24:53.6388", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" } { "timestamp": "2026-03-15 01:24:53.6543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:24:53.6543", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:24:53.6543", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:24:53.6543", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:24:53.6543", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:24:53.7829", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640027,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:24:53.781Z\",\"updated_on\":\"2026-03-15T01:24:53.781Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:24:53.7829", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:24:53.7829", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:24:53.7829", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:24:53.7959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:24:53.7959", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:24:53.9218", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:24:53.9218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:24:53.9218", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:24:53.9218", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:25:04.1573", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:25:04.1573", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:25:04.1651", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:25:04.1651", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:25:04.1651", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:25:04.1651", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:25:04.1651", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:25:04.1651", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:25:04.1651", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:25:04.1651", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:25:04.1651", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:25:04.1651", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:25:04.1651", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:25:04.1651", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:25:04.1651", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:25:04.1791", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:25:04.7054", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:25:04.7054", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:25:04.7054", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:25:04.7258", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:25:05.2714", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:25:05.2714", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:25:05.2714", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:25:05.2924", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:25:06.1410", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:25:06.1410", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:25:06.1410", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:25:06.1410", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:25:06.1410", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:25:06.1410", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:25:06.1410", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:25:06.1410", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:25:06.1464", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:25:06.1464", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:25:06.1464", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:25:06.1464", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:28:04.1975", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:28:04.1975", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:28:04.2056", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:28:04.2056", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:28:04.2056", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:28:04.2056", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:28:04.2056", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:28:04.2056", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:28:04.2056", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:28:04.2056", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:28:04.2056", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:28:04.2056", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:28:04.2056", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:28:04.2056", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:28:04.2056", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:28:04.2276", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:28:04.7423", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:28:04.7423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:28:04.7423", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:28:04.7573", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:28:05.3046", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:28:05.3046", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:28:05.3046", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:28:05.3262", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:28:05.9396", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:28:05.9420", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:28:05.9420", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:28:05.9420", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:28:05.9420", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:28:05.9420", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:28:05.9420", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:28:05.9420", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:28:05.9420", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:28:05.9420", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:28:05.9420", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:28:05.9420", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:31:04.1421", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:31:04.1421", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:31:04.1421", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:31:04.1421", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:31:04.1421", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:31:04.1421", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:31:04.1421", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:31:04.1421", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:31:04.1421", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:31:04.1421", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:31:04.1421", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:31:04.1421", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:31:04.1421", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:31:04.1421", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:31:04.1566", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:31:04.1566", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:31:04.7151", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:31:04.7151", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:31:04.7189", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:31:04.7189", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:31:05.2809", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:31:05.2809", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:31:05.2809", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:31:05.2809", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:31:05.8891", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:31:05.8917", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:31:05.8917", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:31:05.8917", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:31:05.8917", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:31:05.8917", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:31:05.8917", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:31:05.8917", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:31:05.8917", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:31:05.8917", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:31:05.8917", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:31:05.8917", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:34:04.1445", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:34:04.1445", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:34:04.1528", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:34:04.1528", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:34:04.1528", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:34:04.1528", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:34:04.1528", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:34:04.1528", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:34:04.1528", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:34:04.1528", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:34:04.1528", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:34:04.1528", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:34:04.1528", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:34:04.1528", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:34:04.1528", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:34:04.1710", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:34:04.6724", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:34:04.6724", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:34:04.6724", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:34:04.6920", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:34:05.2311", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:34:05.2311", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:34:05.2311", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:34:05.2582", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:34:05.8655", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:34:05.8655", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:34:05.8655", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:34:05.8655", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:34:05.8655", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:34:05.8655", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:34:05.8655", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:34:05.8655", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:34:05.8725", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:34:05.8725", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:34:05.8725", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:34:05.8725", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:37:04.1986", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:37:04.2240", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:37:04.7559", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:37:04.7559", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:37:04.7596", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:37:04.7596", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:37:05.3178", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:37:05.3235", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:37:05.3235", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:37:05.3364", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:37:05.8964", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:37:05.9002", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:37:05.9002", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:37:05.9002", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:37:05.9002", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:37:05.9002", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:37:05.9002", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:37:05.9002", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:37:05.9002", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:37:05.9002", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:37:05.9002", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:37:05.9002", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:39:49.1254", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:39:49.1254", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:39:49.1316", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:39:49.1316", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:39:49.1316", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-15 01:39:49.1316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-15 01:39:49.1316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:39:49.1316", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:39:49.1316", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:39:49.1316", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:39:49.1316", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:39:49.3129", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640029,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:39:49.315Z\",\"updated_on\":\"2026-03-15T01:39:49.315Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:39:49.3190", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:39:49.3190", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:39:49.3190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:39:49.3190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:39:49.3190", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:39:49.4584", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:39:49.4584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:39:49.4584", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:39:49.4584", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:40:04.2680", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:40:04.2680", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:40:04.2724", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:40:04.2724", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:40:04.2724", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:40:04.2724", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:40:04.2724", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:40:04.2724", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:40:04.2724", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:40:04.2724", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:40:04.2724", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:40:04.2724", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:40:04.2724", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:40:04.2724", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:40:04.2724", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:40:04.3005", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:40:04.8282", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:40:04.8282", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:40:04.8282", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:40:04.8536", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:40:05.4291", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:40:05.4291", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:40:05.4291", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:40:05.4623", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:40:06.0432", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:40:06.0432", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:40:06.0432", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:40:06.0432", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:40:06.0432", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:40:06.0432", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:40:06.0432", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:40:06.0432", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:40:06.0432", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:40:06.0524", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:40:06.0524", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:40:06.0524", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:43:04.1696", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:43:04.1696", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:43:04.1758", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:43:04.1758", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:43:04.1758", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:43:04.1758", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:43:04.1758", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:43:04.1758", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:43:04.1758", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:43:04.1758", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:43:04.1758", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:43:04.1758", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:43:04.1758", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:43:04.1758", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:43:04.1758", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:43:04.1973", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:43:04.7491", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:43:04.7491", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:43:04.7527", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:43:04.7527", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:43:05.4710", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:43:05.4710", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:43:05.4710", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:43:05.4884", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:43:06.0882", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:43:06.0882", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:43:06.0882", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:43:06.0882", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:43:06.0882", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:43:06.0882", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:43:06.0882", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:43:06.0882", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:43:06.0957", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:43:06.0957", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:43:06.0957", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:43:06.0957", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:46:04.2350", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:46:04.2662", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:46:04.8046", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:46:04.8046", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:46:04.8046", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:46:04.8239", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:46:05.3843", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:46:05.3843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:46:05.3843", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:46:05.4081", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:46:06.0058", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:46:06.0058", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:46:06.0058", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:46:06.0058", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:46:06.0058", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:46:06.0058", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:46:06.0058", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:46:06.0058", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:46:06.0058", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:46:06.0149", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:46:06.0149", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:46:06.0149", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:49:04.1731", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:49:04.1731", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:49:04.1731", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:49:04.1731", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:49:04.1731", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:49:04.1731", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:49:04.1731", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:49:04.1731", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:49:04.1731", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:49:04.1731", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:49:04.1731", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:49:04.1731", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:49:04.1731", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:49:04.1841", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:49:04.1841", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:49:04.1841", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:49:04.7120", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:49:04.7120", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:49:04.7155", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:49:04.7155", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:49:05.2732", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:49:05.2776", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:49:05.2776", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:49:05.2962", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:49:05.8832", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:49:05.8874", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:49:05.8874", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:49:05.8874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:49:05.8874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:49:05.8874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:49:05.8874", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:49:05.8874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:49:05.8874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:49:05.8874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:49:05.8874", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:49:05.8874", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:52:04.2004", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:52:04.2259", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:52:04.7320", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:52:04.7320", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:52:04.7320", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:52:04.7478", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:52:05.3090", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:52:05.3090", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:52:05.3090", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:52:05.3251", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:52:05.9007", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:52:05.9007", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:52:05.9007", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:52:05.9007", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:52:05.9007", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:52:05.9007", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:52:05.9007", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:52:05.9007", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:52:05.9007", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:52:05.9007", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:52:05.9007", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:52:05.9007", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:54:48.9843", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:54:48.9843", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:54:48.9843", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:54:48.9843", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:54:48.9843", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-15 01:54:48.9892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-15 01:54:48.9892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:54:48.9892", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:54:48.9892", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:54:48.9892", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:54:48.9892", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:54:49.1736", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640031,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:54:49.171Z\",\"updated_on\":\"2026-03-15T01:54:49.171Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:54:49.1736", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:54:49.1736", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:54:49.1736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:54:49.1825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:54:49.1825", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:54:49.3114", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:54:49.3114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:54:49.3114", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:54:49.3114", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:54:49.3114", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:54:49.3114", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:54:49.3194", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:54:49.3194", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:54:49.3194", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-15 01:54:49.3194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-15 01:54:49.3194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:54:49.3194", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:54:49.3194", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:54:49.3194", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:54:49.3194", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:54:49.4602", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640033,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:54:49.458Z\",\"updated_on\":\"2026-03-15T01:54:49.458Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:54:49.4602", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:54:49.4602", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:54:49.4602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:54:49.4737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:54:49.4737", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:54:49.6031", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:54:49.6031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:54:49.6031", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:54:49.6031", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:54:49.6031", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:54:49.6031", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:54:49.6031", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:54:49.6031", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:54:49.6031", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-15 01:54:49.6031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-15 01:54:49.6200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:54:49.6200", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:54:49.6200", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:54:49.6200", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:54:49.6200", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:54:49.7469", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640035,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:54:49.747Z\",\"updated_on\":\"2026-03-15T01:54:49.747Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:54:49.7469", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:54:49.7469", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:54:49.7469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:54:49.7581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:54:49.7581", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:54:49.8828", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:54:49.8828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:54:49.8828", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:54:49.8828", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:54:49.8828", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:54:49.8828", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 01:54:49.8828", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:54:49.8828", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:54:49.8828", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-15 01:54:49.8828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-15 01:54:49.9049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 01:54:49.9049", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 01:54:49.9049", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 01:54:49.9049", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 01:54:49.9049", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 01:54:50.0295", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640037,\"delivery_status\":1,\"created_on\":\"2026-03-15T01:54:50.031Z\",\"updated_on\":\"2026-03-15T01:54:50.031Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 01:54:50.0295", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 01:54:50.0295", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 01:54:50.0362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 01:54:50.0362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 01:54:50.0362", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 01:54:50.1798", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 01:54:50.1798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 01:54:50.1798", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 01:54:50.1798", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:55:04.2051", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:55:04.2051", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:55:04.2131", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:55:04.2131", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:55:04.2131", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:55:04.2131", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:55:04.2131", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:55:04.2131", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:55:04.2131", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:55:04.2131", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:55:04.2131", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:55:04.2131", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:55:04.2131", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:55:04.2131", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:55:04.2264", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:55:04.2429", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:55:04.7841", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:55:04.7858", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:55:04.7858", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:55:04.8029", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:55:05.3501", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:55:05.3501", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:55:05.3501", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:55:05.3647", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:55:05.9423", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:55:05.9423", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:55:05.9423", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:55:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:55:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:55:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:55:05.9423", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:55:05.9423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:55:05.9423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:55:05.9423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:55:05.9423", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:55:05.9423", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 01:58:04.1893", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 01:58:04.1893", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 01:58:04.1893", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 01:58:04.1893", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 01:58:04.1893", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 01:58:04.1893", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:58:04.1893", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:58:04.1893", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:58:04.1893", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:58:04.1893", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:58:04.1893", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:58:04.1893", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 01:58:04.1893", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 01:58:04.1893", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 01:58:04.2050", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 01:58:04.2050", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:58:04.7341", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:58:04.7362", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 01:58:04.7362", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 01:58:04.7525", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:58:05.3090", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:58:05.3158", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 01:58:05.3158", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 01:58:05.3158", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 01:58:05.9040", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 01:58:05.9079", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 01:58:05.9079", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:58:05.9079", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 01:58:05.9079", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 01:58:05.9079", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 01:58:05.9079", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 01:58:05.9079", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 01:58:05.9079", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 01:58:05.9079", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 01:58:05.9079", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 01:58:05.9079", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:01:04.1726", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:01:04.1726", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:01:04.1726", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:01:04.1726", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:01:04.1726", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:01:04.1726", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:01:04.1726", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:01:04.1726", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:01:04.1726", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:01:04.1726", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:01:04.1726", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:01:04.1726", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:01:04.1726", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:01:04.1726", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:01:04.1863", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:01:04.2068", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:01:04.8187", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:01:04.8187", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:01:04.8270", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:01:04.8424", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:01:05.3798", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:01:05.3798", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:01:05.3798", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:01:05.3962", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:01:06.0004", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:01:06.0004", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:01:06.0004", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:01:06.0004", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:01:06.0004", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:01:06.0004", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:01:06.0004", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:01:06.0004", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:01:06.0004", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:01:06.0004", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:01:06.0004", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:01:06.0004", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:04:04.1656", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:04:04.1656", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:04:04.1730", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:04:04.1730", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:04:04.1730", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:04:04.1730", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:04:04.1730", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:04:04.1730", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:04:04.1730", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:04:04.1730", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:04:04.1730", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:04:04.1730", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:04:04.1730", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:04:04.1730", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:04:04.1730", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:04:04.1907", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:04:04.7112", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:04:04.7145", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:04:04.7145", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:04:04.7145", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:04:05.2748", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:04:05.2764", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:04:05.2764", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:04:05.2994", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:04:05.9044", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:04:05.9044", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:04:05.9044", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:04:05.9044", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:04:05.9044", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:04:05.9044", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:04:05.9044", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:04:05.9044", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:04:05.9044", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:04:05.9174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:04:05.9174", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:04:05.9174", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:07:04.1990", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:07:04.1990", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:07:04.1990", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:07:04.1990", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:07:04.1990", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:07:04.1990", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:07:04.1990", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:07:04.1990", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:07:04.1990", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:07:04.1990", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:07:04.1990", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:07:04.1990", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:07:04.1990", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:07:04.2139", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:07:04.2139", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:07:04.2324", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:07:04.7578", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:07:04.7578", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:07:04.7578", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:07:04.7777", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:07:05.3438", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:07:05.3438", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:07:05.3438", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:07:05.3624", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:07:05.9587", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:07:05.9615", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:07:05.9615", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:07:05.9615", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:07:05.9615", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:07:05.9615", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:07:05.9615", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:07:05.9615", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:07:05.9615", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:07:05.9615", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:07:05.9615", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:07:05.9615", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:09:49.0253", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:09:49.0253", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 02:09:49.0253", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:09:49.0253", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:09:49.0253", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-15 02:09:49.0253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-15 02:09:49.0403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 02:09:49.0403", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 02:09:49.0403", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 02:09:49.0403", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 02:09:49.0403", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 02:09:49.2197", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640039,\"delivery_status\":1,\"created_on\":\"2026-03-15T02:09:49.217Z\",\"updated_on\":\"2026-03-15T02:09:49.217Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 02:09:49.2197", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 02:09:49.2197", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 02:09:49.2197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 02:09:49.2284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 02:09:49.2284", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 02:09:49.3573", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 02:09:49.3573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 02:09:49.3573", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:09:49.3573", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:10:04.2291", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:10:04.2291", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:10:04.2291", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:10:04.2291", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:10:04.2291", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:10:04.2291", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:10:04.2291", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:10:04.2291", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:10:04.2291", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:10:04.2291", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:10:04.2291", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:10:04.2291", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:10:04.2387", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:10:04.2387", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:10:04.2387", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:10:04.2653", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:10:04.8035", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:10:04.8035", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:10:04.8035", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:10:04.8214", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:10:05.3749", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:10:05.3749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:10:05.3807", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:10:05.4010", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:10:05.9965", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:10:05.9965", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:10:05.9965", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:10:05.9965", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:10:05.9965", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:10:05.9965", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:10:05.9965", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:10:05.9965", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:10:05.9965", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:10:06.0062", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:10:06.0062", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:10:06.0062", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:13:04.1921", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:13:04.1921", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:13:04.1921", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:13:04.1921", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:13:04.1921", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:13:04.1921", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:13:04.1921", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:13:04.1921", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:13:04.1921", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:13:04.1921", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:13:04.1921", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:13:04.1921", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:13:04.1921", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:13:04.1921", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:13:04.2059", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:13:04.2214", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:13:04.7978", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:13:04.7978", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:13:04.7978", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:13:04.8154", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:13:05.3661", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:13:05.3661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:13:05.3661", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:13:05.3796", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:13:05.9727", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:13:05.9727", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:13:05.9727", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:13:05.9727", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:13:05.9727", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:13:05.9727", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:13:05.9727", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:13:05.9727", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:13:05.9727", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:13:05.9727", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:13:05.9727", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:13:05.9727", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:16:04.1388", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:16:04.1388", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:16:04.1388", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:16:04.1388", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:16:04.1388", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:16:04.1388", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:16:04.1388", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:16:04.1388", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:16:04.1388", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:16:04.1388", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:16:04.1388", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:16:04.1388", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:16:04.1388", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:16:04.1388", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:16:04.1559", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:16:04.1559", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:16:04.6871", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:16:04.6871", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:16:04.6871", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:16:04.7048", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:16:05.2497", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:16:05.2497", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:16:05.2497", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:16:05.2762", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:16:05.8517", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:16:05.8517", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:16:05.8517", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:16:05.8517", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:16:05.8517", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:16:05.8517", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:16:05.8517", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:16:05.8517", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:16:05.8605", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:16:05.8605", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:16:05.8605", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:16:05.8605", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:19:04.1688", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:19:04.1938", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:19:04.7013", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:19:04.7013", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:19:04.7013", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:19:04.7162", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:19:05.2606", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:19:05.2606", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:19:05.2764", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:19:05.2925", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:19:05.8771", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:19:05.8771", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:19:05.8771", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:19:05.8771", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:19:05.8771", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:19:05.8771", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:19:05.8771", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:19:05.8771", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:19:05.8771", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:19:05.8859", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:19:05.8859", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:19:05.8859", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:22:04.2154", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:22:04.2384", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:22:04.7467", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:22:04.7467", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:22:04.7467", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:22:04.7624", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:22:05.4767", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:22:05.4767", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:22:05.4767", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:22:05.4767", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:22:06.0519", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:22:06.0554", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:22:06.0554", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:22:06.0554", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:22:06.0554", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:22:06.0554", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:22:06.0554", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:22:06.0554", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:22:06.0554", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:22:06.0554", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:22:06.0554", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:22:06.0554", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:24:49.1277", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:24:49.1277", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 02:24:49.1326", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:24:49.1326", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:24:49.1326", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-15 02:24:49.1326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-15 02:24:49.1326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 02:24:49.1326", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 02:24:49.1326", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 02:24:49.1326", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 02:24:49.1326", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 02:24:49.3194", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640041,\"delivery_status\":1,\"created_on\":\"2026-03-15T02:24:49.317Z\",\"updated_on\":\"2026-03-15T02:24:49.317Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 02:24:49.3194", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 02:24:49.3194", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 02:24:49.3194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 02:24:49.3327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 02:24:49.3327", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 02:24:49.4606", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 02:24:49.4606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 02:24:49.4606", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:24:49.4606", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:24:49.4606", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:24:49.4606", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 02:24:49.4606", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:24:49.4606", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:24:49.4606", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-15 02:24:49.4606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-15 02:24:49.4828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 02:24:49.4828", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 02:24:49.4828", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 02:24:49.4828", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 02:24:49.4828", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 02:24:49.6131", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640043,\"delivery_status\":1,\"created_on\":\"2026-03-15T02:24:49.611Z\",\"updated_on\":\"2026-03-15T02:24:49.611Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 02:24:49.6131", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 02:24:49.6138", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 02:24:49.6138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 02:24:49.6138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 02:24:49.6138", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 02:24:49.7519", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 02:24:49.7519", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 02:24:49.7519", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:24:49.7519", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:24:49.7544", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:24:49.7544", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 02:24:49.7544", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:24:49.7544", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:24:49.7544", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-15 02:24:49.7544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-15 02:24:49.7544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 02:24:49.7544", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 02:24:49.7544", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 02:24:49.7696", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 02:24:49.7696", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 02:24:49.8987", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640045,\"delivery_status\":1,\"created_on\":\"2026-03-15T02:24:49.896Z\",\"updated_on\":\"2026-03-15T02:24:49.896Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 02:24:49.8987", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 02:24:49.8987", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 02:24:49.8987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 02:24:49.8987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 02:24:49.9104", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 02:24:50.0395", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 02:24:50.0395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 02:24:50.0395", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:24:50.0395", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:25:04.2920", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:25:04.2920", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:25:04.2920", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:25:04.2920", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:25:04.2920", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:25:04.2920", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:25:04.2920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:25:04.2920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:25:04.2920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:25:04.2920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:25:04.2920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:25:04.2920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:25:04.2920", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:25:04.3023", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:25:04.3023", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:25:04.3521", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:25:04.8958", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:25:04.8958", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:25:04.8958", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:25:04.9178", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:25:05.5124", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:25:05.5124", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:25:05.5124", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:25:05.5342", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:25:06.1538", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:25:06.1538", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:25:06.1538", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:25:06.1538", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:25:06.1538", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:25:06.1538", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:25:06.1538", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:25:06.1538", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:25:06.1605", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:25:06.1605", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:25:06.1605", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:25:06.1605", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:28:04.1931", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:28:04.1931", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:28:04.1931", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:28:04.1931", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:28:04.1931", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:28:04.1931", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:28:04.1931", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:28:04.1931", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:28:04.1931", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:28:04.1931", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:28:04.1931", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:28:04.1931", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:28:04.1931", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:28:04.2054", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:28:04.2054", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:28:04.2252", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:28:04.7576", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:28:04.7576", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:28:04.7576", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:28:04.7747", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:28:05.3181", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:28:05.3181", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:28:05.3181", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:28:05.3470", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:28:05.9236", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:28:05.9236", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:28:05.9236", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:28:05.9236", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:28:05.9236", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:28:05.9236", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:28:05.9236", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:28:05.9236", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:28:05.9236", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:28:05.9236", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:28:05.9236", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:28:05.9236", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:31:04.1490", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:31:04.1490", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:31:04.1556", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:31:04.1556", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:31:04.1556", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:31:04.1556", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:31:04.1556", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:31:04.1556", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:31:04.1556", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:31:04.1556", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:31:04.1556", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:31:04.1556", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:31:04.1556", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:31:04.1556", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:31:04.1556", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:31:04.1696", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:31:04.6849", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:31:04.6849", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:31:04.6849", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:31:04.7028", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:31:05.2290", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:31:05.2344", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:31:05.2344", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:31:05.2344", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:31:05.8239", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:31:05.8266", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:31:05.8266", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:31:05.8266", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:31:05.8266", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:31:05.8266", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:31:05.8266", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:31:05.8266", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:31:05.8266", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:31:05.8266", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:31:05.8266", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:31:05.8266", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:34:04.1628", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:34:04.1628", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:34:04.1682", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:34:04.1682", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:34:04.1682", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:34:04.1682", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:34:04.1682", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:34:04.1682", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:34:04.1682", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:34:04.1682", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:34:04.1682", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:34:04.1682", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:34:04.1682", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:34:04.1682", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:34:04.1682", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:34:04.1840", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:34:04.6992", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:34:04.6992", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:34:04.6992", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:34:04.7139", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:34:05.2478", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:34:05.2478", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:34:05.2615", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:34:05.2840", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:34:05.8757", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:34:05.8757", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:34:05.8757", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:34:05.8757", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:34:05.8757", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:34:05.8757", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:34:05.8757", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:34:05.8757", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:34:05.8757", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:34:05.8757", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:34:05.8861", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:34:05.8861", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:37:04.2165", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:37:04.2165", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:37:04.2165", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:37:04.2165", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:37:04.2165", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:37:04.2165", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:37:04.2165", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:37:04.2165", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:37:04.2165", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:37:04.2165", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:37:04.2165", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:37:04.2165", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:37:04.2165", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:37:04.2255", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:37:04.2255", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:37:04.2255", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:37:04.7755", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:37:04.7755", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:37:04.7755", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:37:04.7918", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:37:05.3352", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:37:05.3352", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:37:05.3352", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:37:05.3582", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:37:05.9619", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:37:05.9619", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:37:05.9619", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:37:05.9619", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:37:05.9619", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:37:05.9619", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:37:05.9619", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:37:05.9619", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:37:05.9619", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:37:05.9619", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:37:05.9619", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:37:05.9619", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:39:49.0051", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:39:49.0051", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 02:39:49.0051", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:39:49.0051", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:39:49.0051", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-15 02:39:49.0051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-15 02:39:49.0051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 02:39:49.0051", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 02:39:49.0051", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 02:39:49.0192", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 02:39:49.0192", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 02:39:49.1961", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640051,\"delivery_status\":1,\"created_on\":\"2026-03-15T02:39:49.193Z\",\"updated_on\":\"2026-03-15T02:39:49.193Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 02:39:49.1961", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 02:39:49.1961", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 02:39:49.1961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 02:39:49.1961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 02:39:49.1961", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 02:39:49.3333", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 02:39:49.3333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 02:39:49.3333", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:39:49.3333", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:39:49.3333", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:39:49.3333", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 02:39:49.3333", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:39:49.3333", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:39:49.3333", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-15 02:39:49.3333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-15 02:39:49.3476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 02:39:49.3476", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 02:39:49.3476", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 02:39:49.3476", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 02:39:49.3476", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 02:39:49.4811", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640053,\"delivery_status\":1,\"created_on\":\"2026-03-15T02:39:49.484Z\",\"updated_on\":\"2026-03-15T02:39:49.484Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 02:39:49.4811", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 02:39:49.4891", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 02:39:49.4891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 02:39:49.5036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 02:39:49.5036", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 02:39:49.6355", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 02:39:49.6355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 02:39:49.6355", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:39:49.6355", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:39:49.6355", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:39:49.6355", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 02:39:49.6447", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:39:49.6447", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:39:49.6447", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-15 02:39:49.6447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-15 02:39:49.6447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 02:39:49.6447", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 02:39:49.6447", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 02:39:49.6447", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 02:39:49.6447", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 02:39:49.7844", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640055,\"delivery_status\":1,\"created_on\":\"2026-03-15T02:39:49.782Z\",\"updated_on\":\"2026-03-15T02:39:49.782Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 02:39:49.7844", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 02:39:49.7844", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 02:39:49.7844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 02:39:49.7979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 02:39:49.7979", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 02:39:49.9338", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 02:39:49.9338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 02:39:49.9338", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:39:49.9338", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:39:49.9338", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:39:49.9338", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 02:39:49.9338", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:39:49.9338", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:39:49.9410", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-15 02:39:49.9410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-15 02:39:49.9410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 02:39:49.9410", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 02:39:49.9410", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 02:39:49.9410", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 02:39:49.9410", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 02:39:50.0749", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640057,\"delivery_status\":1,\"created_on\":\"2026-03-15T02:39:50.078Z\",\"updated_on\":\"2026-03-15T02:39:50.078Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 02:39:50.0749", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 02:39:50.0817", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 02:39:50.0817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 02:39:50.0817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 02:39:50.0817", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 02:39:50.2202", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 02:39:50.2202", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 02:39:50.2202", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:39:50.2202", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:40:04.1578", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:40:04.1578", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:40:04.1621", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:40:04.1621", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:40:04.1621", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:40:04.1621", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:40:04.1621", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:40:04.1621", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:40:04.1621", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:40:04.1621", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:40:04.1621", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:40:04.1621", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:40:04.1621", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:40:04.1621", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:40:04.1621", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:40:04.1920", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:40:04.7171", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:40:04.7242", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:40:04.7242", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:40:04.7528", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:40:05.3262", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:40:05.3262", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:40:05.3317", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:40:05.3470", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:40:05.9572", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:40:05.9572", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:40:05.9572", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:40:05.9572", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:40:05.9572", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:40:05.9572", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:40:05.9572", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:40:05.9572", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:40:05.9572", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:40:05.9572", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:40:05.9815", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:40:05.9815", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:43:04.1943", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:43:04.1943", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:43:04.1943", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:43:04.2035", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:43:04.2035", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:43:04.2294", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:43:04.7489", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:43:04.7505", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:43:04.7505", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:43:04.7505", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:43:05.3246", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:43:05.3246", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:43:05.3288", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:43:05.3467", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:43:05.9244", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:43:05.9244", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:43:05.9244", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:43:05.9244", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:43:05.9244", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:43:05.9244", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:43:05.9244", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:43:05.9244", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:43:05.9244", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:43:05.9244", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:43:05.9244", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:43:05.9244", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:46:04.1649", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:46:04.1649", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:46:04.1734", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:46:04.1734", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:46:04.1734", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:46:04.1734", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:46:04.1734", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:46:04.1734", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:46:04.1734", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:46:04.1734", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:46:04.1734", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:46:04.1734", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:46:04.1734", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:46:04.1734", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:46:04.1734", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:46:04.1949", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:46:04.7107", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:46:04.7107", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:46:04.7107", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:46:04.7276", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:46:05.2922", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:46:05.2945", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:46:05.2945", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:46:05.3124", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:46:05.9256", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:46:05.9256", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:46:05.9256", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:46:05.9256", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:46:05.9256", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:46:05.9256", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:46:05.9256", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:46:05.9256", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:46:05.9346", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:46:05.9346", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:46:05.9346", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:46:05.9346", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:49:04.1393", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:49:04.1393", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:49:04.1393", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:49:04.1393", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:49:04.1393", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:49:04.1393", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:49:04.1393", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:49:04.1393", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:49:04.1499", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:49:04.1499", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:49:04.1499", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:49:04.1499", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:49:04.1499", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:49:04.1499", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:49:04.1499", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:49:04.1704", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:49:04.6881", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:49:04.6881", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:49:04.6881", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:49:04.7066", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:49:05.2702", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:49:05.2702", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:49:05.2702", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:49:05.2829", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:49:05.8556", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:49:05.8556", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:49:05.8556", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:49:05.8556", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:49:05.8556", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:49:05.8556", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:49:05.8556", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:49:05.8556", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:49:05.8556", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:49:05.8556", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:49:05.8556", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:49:05.8689", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:52:04.1840", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:52:04.1840", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:52:04.1840", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:52:04.1840", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:52:04.1840", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:52:04.1840", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:52:04.1840", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:52:04.1840", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:52:04.1840", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:52:04.1840", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:52:04.1840", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:52:04.1840", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:52:04.1840", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:52:04.1840", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:52:04.1945", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:52:04.1945", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:52:04.9099", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:52:04.9126", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:52:04.9126", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:52:04.9126", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:52:05.4665", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:52:05.4665", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:52:05.4665", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:52:05.4807", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:52:06.1162", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:52:06.1162", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:52:06.1162", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:52:06.1162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:52:06.1162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:52:06.1162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:52:06.1162", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:52:06.1162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:52:06.1162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:52:06.1162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:52:06.1162", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:52:06.1162", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:54:49.1067", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:54:49.1067", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 02:54:49.1130", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:54:49.1130", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:54:49.1130", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-15 02:54:49.1130", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-15 02:54:49.1130", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 02:54:49.1130", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 02:54:49.1130", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 02:54:49.1130", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 02:54:49.1130", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 02:54:49.2983", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640075,\"delivery_status\":1,\"created_on\":\"2026-03-15T02:54:49.296Z\",\"updated_on\":\"2026-03-15T02:54:49.296Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 02:54:49.2983", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 02:54:49.2983", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 02:54:49.2983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 02:54:49.3078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 02:54:49.3078", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 02:54:49.4386", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 02:54:49.4386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 02:54:49.4386", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:54:49.4386", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:54:49.4386", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:54:49.4386", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 02:54:49.4459", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:54:49.4459", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:54:49.4459", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-15 02:54:49.4459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-15 02:54:49.4459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 02:54:49.4459", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 02:54:49.4565", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 02:54:49.4565", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 02:54:49.4565", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 02:54:49.5836", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640077,\"delivery_status\":1,\"created_on\":\"2026-03-15T02:54:49.583Z\",\"updated_on\":\"2026-03-15T02:54:49.583Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 02:54:49.5836", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 02:54:49.5836", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 02:54:49.5836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 02:54:49.6031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 02:54:49.6031", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 02:54:49.7326", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 02:54:49.7326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 02:54:49.7326", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:54:49.7326", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:54:49.7326", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:54:49.7326", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 02:54:49.7390", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:54:49.7390", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:54:49.7390", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-15 02:54:49.7390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-15 02:54:49.7390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 02:54:49.7390", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 02:54:49.7390", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 02:54:49.7390", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 02:54:49.7390", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 02:54:49.8812", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640079,\"delivery_status\":1,\"created_on\":\"2026-03-15T02:54:49.878Z\",\"updated_on\":\"2026-03-15T02:54:49.878Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 02:54:49.8812", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 02:54:49.8812", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 02:54:49.8812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 02:54:49.9015", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 02:54:49.9015", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 02:54:50.0321", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 02:54:50.0321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 02:54:50.0321", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 02:54:50.0321", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:55:04.2484", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:55:04.2484", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:55:04.2583", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:55:04.2583", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:55:04.2583", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:55:04.2583", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:55:04.2583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:55:04.2583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:55:04.2583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:55:04.2583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:55:04.2583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:55:04.2583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:55:04.2583", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:55:04.2583", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:55:04.2583", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:55:04.2732", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:55:04.8077", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:55:04.8077", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:55:04.8077", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:55:04.8373", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:55:05.4036", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:55:05.4036", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:55:05.4036", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:55:05.4205", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:55:06.0087", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:55:06.0087", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:55:06.0087", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:55:06.0087", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:55:06.0087", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:55:06.0087", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:55:06.0087", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:55:06.0087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:55:06.0087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:55:06.0087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:55:06.0212", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:55:06.0212", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 02:58:04.1742", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 02:58:04.1742", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 02:58:04.1742", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 02:58:04.1742", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 02:58:04.1742", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 02:58:04.1742", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:58:04.1742", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:58:04.1742", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:58:04.1742", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:58:04.1742", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:58:04.1742", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:58:04.1742", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 02:58:04.1742", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 02:58:04.1874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 02:58:04.1874", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 02:58:04.2073", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:58:04.7307", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:58:04.7307", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 02:58:04.7356", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 02:58:04.7356", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:58:05.2953", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:58:05.2986", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 02:58:05.2986", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 02:58:05.3129", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 02:58:05.8916", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 02:58:05.8916", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 02:58:05.8916", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:58:05.8916", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 02:58:05.8916", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 02:58:05.8916", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 02:58:05.8916", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 02:58:05.8916", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 02:58:05.8916", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 02:58:05.8916", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 02:58:05.8916", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 02:58:05.8916", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:01:04.1374", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:01:04.1623", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:01:04.6822", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:01:04.6822", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:01:04.6876", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:01:04.7001", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:01:05.2411", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:01:05.2411", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:01:05.2411", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:01:05.2638", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:01:05.8280", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:01:05.8280", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:01:05.8280", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:01:05.8280", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:01:05.8280", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:01:05.8280", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:01:05.8280", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:01:05.8280", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:01:05.8280", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:01:05.8280", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:01:05.8280", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:01:05.8280", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:04:04.1684", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:04:04.1684", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:04:04.1684", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:04:04.1684", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:04:04.1684", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:04:04.1684", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:04:04.1684", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:04:04.1684", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:04:04.1684", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:04:04.1684", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:04:04.1684", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:04:04.1684", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:04:04.1684", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:04:04.1808", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:04:04.1808", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:04:04.2010", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:04:04.7343", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:04:04.7343", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:04:04.7343", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:04:04.7513", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:04:05.3186", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:04:05.3214", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:04:05.3214", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:04:05.3214", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:04:05.9216", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:04:05.9216", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:04:05.9216", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:04:05.9216", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:04:05.9216", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:04:05.9216", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:04:05.9216", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:04:05.9216", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:04:05.9216", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:04:05.9216", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:04:05.9307", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:04:05.9307", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:07:04.1837", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:07:04.1837", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:07:04.1837", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:07:04.1837", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:07:04.1837", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:07:04.1837", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:07:04.1837", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:07:04.1837", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:07:04.1837", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:07:04.1837", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:07:04.1837", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:07:04.1837", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:07:04.1837", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:07:04.1963", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:07:04.1963", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:07:04.1963", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:07:04.7123", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:07:04.7123", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:07:04.7123", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:07:04.7291", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:07:05.2792", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:07:05.2792", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:07:05.2792", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:07:05.2999", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:07:05.8951", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:07:05.8951", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:07:05.8951", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:07:05.8951", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:07:05.8951", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:07:05.9014", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:07:05.9014", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:07:05.9014", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:07:05.9014", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:07:05.9014", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:07:05.9014", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:07:05.9014", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:10:04.2340", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:10:04.2340", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:10:04.2395", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:10:04.2395", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:10:04.2395", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:10:04.2395", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:10:04.2395", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:10:04.2395", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:10:04.2395", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:10:04.2395", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:10:04.2395", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:10:04.2395", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:10:04.2395", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:10:04.2395", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:10:04.2395", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:10:04.2659", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:10:04.8365", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:10:04.8365", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:10:04.8365", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:10:04.8547", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:10:05.4246", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:10:05.4246", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:10:05.4246", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:10:05.4418", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:10:06.0168", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:10:06.0200", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:10:06.0200", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:10:06.0200", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:10:06.0200", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:10:06.0200", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:10:06.0200", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:10:06.0200", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:10:06.0200", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:10:06.0200", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:10:06.0200", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:10:06.0200", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:13:04.1758", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:13:04.1758", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:13:04.1758", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:13:04.1758", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:13:04.1758", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:13:04.1758", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:13:04.1758", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:13:04.1758", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:13:04.1758", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:13:04.1758", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:13:04.1758", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:13:04.1758", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:13:04.1758", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:13:04.1891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:13:04.1891", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:13:04.2070", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:13:04.7334", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:13:04.7334", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:13:04.7334", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:13:04.7334", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:13:05.2962", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:13:05.2962", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:13:05.2962", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:13:05.3151", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:13:05.9138", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:13:05.9138", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:13:05.9138", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:13:05.9138", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:13:05.9138", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:13:05.9138", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:13:05.9138", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:13:05.9138", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:13:05.9138", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:13:05.9231", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:13:05.9231", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:13:05.9231", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:16:04.1838", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:16:04.1838", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:16:04.1838", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:16:04.1838", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:16:04.2055", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:16:04.7206", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:16:04.7206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:16:04.7206", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:16:04.7340", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:16:05.2458", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:16:05.2458", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:16:05.2458", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:16:05.2458", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:16:05.8602", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:16:05.8602", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:16:05.8602", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:16:05.8602", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:16:05.8602", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:16:05.8602", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:16:05.8602", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:16:05.8602", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:16:05.8709", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:16:05.8709", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:16:05.8709", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:16:05.8709", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:19:04.1648", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:19:04.1944", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:19:04.7602", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:19:04.7602", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:19:04.7602", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:19:04.7790", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:19:05.3237", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:19:05.3237", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:19:05.3237", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:19:05.3237", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:19:05.9206", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:19:05.9206", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:19:05.9206", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:19:05.9206", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:19:05.9206", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:19:05.9206", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:19:05.9206", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:19:05.9206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:19:05.9206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:19:05.9315", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:19:05.9315", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:19:05.9315", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:22:04.2329", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:22:04.2329", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:22:04.2394", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:22:04.2394", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:22:04.2394", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:22:04.2394", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:22:04.2394", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:22:04.2394", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:22:04.2394", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:22:04.2394", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:22:04.2394", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:22:04.2394", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:22:04.2394", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:22:04.2394", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:22:04.2394", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:22:04.2692", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:22:04.8238", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:22:04.8238", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:22:04.8238", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:22:04.8575", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:22:05.4324", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:22:05.4324", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:22:05.4324", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:22:05.4561", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:22:06.0401", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:22:06.0401", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:22:06.0401", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:22:06.0401", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:22:06.0401", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:22:06.0401", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:22:06.0401", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:22:06.0401", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:22:06.0401", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:22:06.0401", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:22:06.0520", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:22:06.0520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:25:04.1662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:25:04.1662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:25:04.1741", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:25:04.1741", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:25:04.1741", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:25:04.1741", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:25:04.1741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:25:04.1741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:25:04.1741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:25:04.1741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:25:04.1741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:25:04.1741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:25:04.1741", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:25:04.1741", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:25:04.1741", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:25:04.1931", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:25:04.7159", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:25:04.7159", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:25:04.7159", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:25:04.7432", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:25:05.3157", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:25:05.3157", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:25:05.3157", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:25:05.3641", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:25:05.9892", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:25:05.9892", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:25:05.9892", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:25:05.9892", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:25:05.9892", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:25:05.9892", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:25:05.9892", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:25:05.9892", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:25:05.9892", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:25:05.9892", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:25:05.9892", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:25:05.9892", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:28:04.1923", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:28:04.1923", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:28:04.2073", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:28:04.2073", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:28:04.2073", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:28:04.2073", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:28:04.2073", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:28:04.2073", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:28:04.2073", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:28:04.2073", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:28:04.2073", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:28:04.2073", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:28:04.2073", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:28:04.2073", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:28:04.2073", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:28:04.2301", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:28:04.7530", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:28:04.7530", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:28:04.7530", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:28:04.7693", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:28:05.3081", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:28:05.3081", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:28:05.3123", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:28:05.3267", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:28:05.9204", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:28:05.9204", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:28:05.9204", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:28:05.9204", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:28:05.9204", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:28:05.9204", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:28:05.9204", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:28:05.9204", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:28:05.9204", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:28:05.9204", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:28:05.9204", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:28:05.9204", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:31:04.1881", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:31:04.1881", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:31:04.1881", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:31:04.1881", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:31:04.1881", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:31:04.1881", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:31:04.1881", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:31:04.1881", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:31:04.1881", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:31:04.1881", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:31:04.1983", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:31:04.1983", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:31:04.1983", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:31:04.1983", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:31:04.1983", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:31:04.2153", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:31:04.7326", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:31:04.7326", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:31:04.7326", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:31:04.7476", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:31:05.2819", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:31:05.2819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:31:05.2819", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:31:05.3068", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:31:05.9130", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:31:05.9130", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:31:05.9130", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:31:05.9170", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:31:05.9170", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:31:05.9170", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:31:05.9170", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:31:05.9170", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:31:05.9170", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:31:05.9170", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:31:05.9170", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:31:05.9170", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:34:04.1582", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:34:04.1582", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:34:04.1672", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:34:04.1672", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:34:04.1672", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:34:04.1672", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:34:04.1672", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:34:04.1672", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:34:04.1672", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:34:04.1672", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:34:04.1672", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:34:04.1672", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:34:04.1672", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:34:04.1672", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:34:04.1672", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:34:04.1903", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:34:04.7180", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:34:04.7180", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:34:04.7180", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:34:04.7343", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:34:05.2762", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:34:05.2762", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:34:05.2762", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:34:05.3017", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:34:05.9138", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:34:05.9138", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:34:05.9138", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:34:05.9138", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:34:05.9138", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:34:05.9138", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:34:05.9138", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:34:05.9138", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:34:05.9138", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:34:05.9138", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:34:05.9138", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:34:05.9138", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:37:04.2119", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:37:04.2119", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:37:04.2119", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:37:04.2119", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:37:04.2119", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:37:04.2119", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:37:04.2119", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:37:04.2235", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:37:04.2235", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:37:04.2235", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:37:04.2235", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:37:04.2235", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:37:04.2235", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:37:04.2235", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:37:04.2235", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:37:04.2489", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:37:04.7899", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:37:04.7899", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:37:04.7899", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:37:04.8046", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:37:05.3192", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:37:05.3192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:37:05.3192", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:37:05.3514", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:37:05.9745", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:37:05.9745", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:37:05.9745", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:37:05.9745", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:37:05.9745", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:37:05.9745", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:37:05.9745", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:37:05.9745", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:37:05.9745", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:37:05.9745", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:37:05.9745", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:37:05.9745", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:39:49.0458", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:39:49.0458", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:39:49.0516", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:39:49.0516", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:49.0516", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-15 03:39:49.0516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-15 03:39:49.0647", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 03:39:49.0647", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:39:49.0647", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:39:49.0647", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:39:49.0647", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:39:49.2422", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640086,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:39:49.239Z\",\"updated_on\":\"2026-03-15T03:39:49.239Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:39:49.2422", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:39:49.2422", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:39:49.2422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 03:39:49.2545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 03:39:49.2545", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:39:49.3837", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:39:49.3837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 03:39:49.3837", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:49.3837", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:39:49.3837", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:39:49.3837", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:39:49.3920", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:39:49.3920", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:49.3920", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-15 03:39:49.3920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-15 03:39:49.3920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 03:39:49.3920", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:39:49.3920", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:39:49.3920", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:39:49.3920", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:39:49.5314", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640088,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:39:49.529Z\",\"updated_on\":\"2026-03-15T03:39:49.529Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:39:49.5314", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:39:49.5314", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:39:49.5314", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 03:39:49.5470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 03:39:49.5470", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:39:49.6701", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:39:49.6701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 03:39:49.6701", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:49.6701", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:39:49.6773", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:39:49.6773", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:39:49.6773", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:39:49.6773", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:49.6773", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-15 03:39:49.6773", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-15 03:39:49.6917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 03:39:49.6917", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:39:49.6917", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:39:49.6917", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:39:49.6917", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:39:49.8206", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640090,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:39:49.819Z\",\"updated_on\":\"2026-03-15T03:39:49.819Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:39:49.8206", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:39:49.8206", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:39:49.8206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 03:39:49.8365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 03:39:49.8365", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:39:49.9722", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:39:49.9722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 03:39:49.9722", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:49.9722", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:39:49.9722", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:39:49.9722", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:39:49.9722", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:39:49.9722", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:49.9722", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-15 03:39:49.9722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-15 03:39:49.9920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 03:39:49.9920", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:39:49.9920", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:39:49.9920", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:39:49.9920", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:39:50.1222", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640092,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:39:50.121Z\",\"updated_on\":\"2026-03-15T03:39:50.121Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:39:50.1222", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:39:50.1222", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:39:50.1222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 03:39:50.1357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 03:39:50.1357", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:39:50.2645", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:39:50.2645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 03:39:50.2645", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:50.2645", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:39:50.2645", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:39:50.2645", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:39:50.2721", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:39:50.2721", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:50.2721", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-15 03:39:50.2721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-15 03:39:50.2840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 03:39:50.2840", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:39:50.2840", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:39:50.2840", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:39:50.2840", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:39:50.4103", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640094,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:39:50.410Z\",\"updated_on\":\"2026-03-15T03:39:50.410Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:39:50.4103", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:39:50.4103", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:39:50.4103", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 03:39:50.4244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 03:39:50.4244", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:39:50.5541", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:39:50.5541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 03:39:50.5541", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:50.5541", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:39:50.5541", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:39:50.5541", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:39:50.5541", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:39:50.5541", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:50.5541", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-15 03:39:50.5541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-15 03:39:50.5737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 03:39:50.5737", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:39:50.5737", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:39:50.5737", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:39:50.5737", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:39:50.7011", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640096,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:39:50.700Z\",\"updated_on\":\"2026-03-15T03:39:50.700Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:39:50.7011", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:39:50.7011", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:39:50.7011", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 03:39:50.7116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 03:39:50.7116", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:39:50.8394", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:39:50.8394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 03:39:50.8394", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:50.8394", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:39:50.8394", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:39:50.8394", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:39:50.8475", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:39:50.8475", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:50.8475", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-15 03:39:50.8475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-15 03:39:50.8475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 03:39:50.8475", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:39:50.8609", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:39:50.8609", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:39:50.8609", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:39:50.9992", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640098,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:39:50.996Z\",\"updated_on\":\"2026-03-15T03:39:50.996Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:39:50.9992", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:39:50.9992", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:39:50.9992", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 03:39:51.0129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 03:39:51.0129", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:39:51.1389", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:39:51.1389", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 03:39:51.1389", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:51.1389", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:39:51.1465", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:39:51.1465", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:39:51.1465", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:39:51.1465", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:51.1465", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-15 03:39:51.1465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-15 03:39:51.1629", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 03:39:51.1629", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:39:51.1629", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:39:51.1629", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:39:51.1629", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:39:51.2902", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640100,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:39:51.290Z\",\"updated_on\":\"2026-03-15T03:39:51.290Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:39:51.2902", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:39:51.2902", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:39:51.2902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 03:39:51.3125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 03:39:51.3125", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:39:51.4418", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:39:51.4418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 03:39:51.4418", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:51.4418", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:39:51.4418", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:39:51.4418", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:39:51.4418", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:39:51.4418", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:51.4418", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-15 03:39:51.4418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-15 03:39:51.4561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 03:39:51.4561", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:39:51.4561", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:39:51.4561", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:39:51.4561", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:39:51.5852", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640102,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:39:51.583Z\",\"updated_on\":\"2026-03-15T03:39:51.583Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:39:51.5852", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:39:51.5852", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:39:51.5852", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 03:39:51.6038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 03:39:51.6038", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:39:51.7243", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:39:51.7243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 03:39:51.7243", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:51.7243", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:39:51.7243", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:39:51.7243", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:39:51.7372", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:39:51.7372", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:51.7372", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-15 03:39:51.7372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-15 03:39:51.7518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 03:39:51.7518", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:39:51.7518", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:39:51.7518", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:39:51.7518", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:39:51.8795", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640104,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:39:51.878Z\",\"updated_on\":\"2026-03-15T03:39:51.878Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:39:51.8795", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:39:51.8795", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:39:51.8795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 03:39:51.8937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 03:39:51.8937", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:39:52.0221", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:39:52.0221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 03:39:52.0221", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:52.0221", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:39:52.0221", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:39:52.0221", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:39:52.0221", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:39:52.0221", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:52.0221", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-15 03:39:52.0221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-15 03:39:52.0401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 03:39:52.0401", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:39:52.0401", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:39:52.0401", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:39:52.0401", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:39:52.1705", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640106,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:39:52.170Z\",\"updated_on\":\"2026-03-15T03:39:52.170Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:39:52.1705", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:39:52.1705", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:39:52.1705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 03:39:52.1857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 03:39:52.1857", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:39:52.3171", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:39:52.3171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 03:39:52.3171", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:52.3171", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:39:52.3171", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:39:52.3171", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:39:52.3171", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:39:52.3171", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:52.3171", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-15 03:39:52.3171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-15 03:39:52.3363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 03:39:52.3363", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:39:52.3363", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:39:52.3363", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:39:52.3363", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:39:52.4646", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640108,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:39:52.463Z\",\"updated_on\":\"2026-03-15T03:39:52.463Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:39:52.4646", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:39:52.4646", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:39:52.4646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 03:39:52.4793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 03:39:52.4793", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:39:52.6082", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:39:52.6082", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 03:39:52.6082", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:39:52.6082", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:40:04.2315", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:40:04.2315", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:40:04.2360", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:40:04.2360", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:40:04.2360", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:40:04.2360", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:40:04.2360", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:40:04.2360", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:40:04.2360", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:40:04.2360", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:40:04.2360", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:40:04.2360", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:40:04.2360", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:40:04.2360", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:40:04.2360", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:40:04.2652", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:40:04.8097", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:40:04.8097", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:40:04.8139", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:40:04.8306", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:40:05.3906", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:40:05.3938", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:40:05.3938", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:40:05.4112", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:40:06.0282", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:40:06.0282", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:40:06.0282", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:40:06.0282", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:40:06.0282", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:40:06.0282", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:40:06.0282", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:40:06.0282", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:40:06.0354", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:40:06.0354", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:40:06.0354", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:40:06.0354", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:43:04.1800", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:43:04.1800", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:43:04.1800", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:43:04.1800", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:43:04.1800", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:43:04.1800", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:43:04.1860", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:43:04.1860", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:43:04.1860", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:43:04.1860", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:43:04.1860", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:43:04.1860", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:43:04.1860", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:43:04.1860", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:43:04.1860", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:43:04.2023", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:43:04.7238", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:43:04.7238", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:43:04.7238", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:43:04.7427", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:43:05.3031", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:43:05.3031", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:43:05.3031", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:43:05.3230", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:43:05.9592", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:43:05.9592", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:43:05.9592", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:43:05.9592", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:43:05.9592", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:43:05.9592", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:43:05.9592", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:43:05.9592", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:43:05.9692", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:43:05.9692", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:43:05.9692", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:43:05.9692", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:46:04.1993", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:46:04.2271", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:46:04.7585", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:46:04.7607", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:46:04.7607", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:46:04.7607", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:46:05.3405", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:46:05.3405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:46:05.3405", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:46:05.3542", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:46:05.9530", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:46:05.9530", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:46:05.9530", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:46:05.9530", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:46:05.9530", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:46:05.9530", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:46:05.9530", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:46:05.9530", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:46:05.9530", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:46:05.9530", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:46:05.9646", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:46:05.9646", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:49:04.1673", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:49:04.1892", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:49:04.7022", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:49:04.7022", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:49:04.7022", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:49:04.7206", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:49:05.2653", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:49:05.2653", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:49:05.2653", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:49:05.2875", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:49:05.9126", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:49:05.9160", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:49:05.9160", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:49:05.9160", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:49:05.9160", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:49:05.9160", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:49:05.9160", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:49:05.9160", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:49:05.9160", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:49:05.9160", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:49:05.9160", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:49:05.9160", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:52:04.2256", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:52:04.2498", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:52:04.7978", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:52:04.7978", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:52:04.8027", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:52:04.8173", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:52:05.3924", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:52:05.3924", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:52:05.3953", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:52:05.3953", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:52:05.9947", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:52:05.9947", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:52:05.9947", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:52:05.9947", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:52:05.9947", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:52:05.9947", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:52:05.9947", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:52:05.9947", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:52:05.9947", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:52:06.0047", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:52:06.0047", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:52:06.0047", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:54:49.0372", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:54:49.0372", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:54:49.0372", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:54:49.0372", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:54:49.0372", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-15 03:54:49.0372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-15 03:54:49.0523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 03:54:49.0523", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:54:49.0523", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:54:49.0523", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:54:49.0523", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:54:49.2299", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640114,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:54:49.226Z\",\"updated_on\":\"2026-03-15T03:54:49.226Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:54:49.2299", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:54:49.2299", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:54:49.2299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 03:54:49.2379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 03:54:49.2379", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:54:49.3680", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:54:49.3680", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 03:54:49.3680", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:54:49.3680", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:54:49.3680", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:54:49.3680", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:54:49.3680", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:54:49.3769", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:54:49.3769", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-15 03:54:49.3769", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-15 03:54:49.3769", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 03:54:49.3769", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:54:49.3769", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:54:49.3769", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:54:49.3769", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:54:49.5097", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640116,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:54:49.513Z\",\"updated_on\":\"2026-03-15T03:54:49.513Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:54:49.5097", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:54:49.5097", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:54:49.5097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 03:54:49.5296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 03:54:49.5296", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:54:49.6604", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:54:49.6604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 03:54:49.6604", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:54:49.6604", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:54:49.6604", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:54:49.6604", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:54:49.6604", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:54:49.6604", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:54:49.6604", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-15 03:54:49.6604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-15 03:54:49.6760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 03:54:49.6760", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:54:49.6760", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:54:49.6760", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:54:49.6760", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:54:49.8018", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640118,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:54:49.803Z\",\"updated_on\":\"2026-03-15T03:54:49.803Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:54:49.8018", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:54:49.8018", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:54:49.8018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 03:54:49.8195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 03:54:49.8195", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:54:49.9499", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:54:49.9499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 03:54:49.9499", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:54:49.9499", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:54:49.9499", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:54:49.9499", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:54:49.9555", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:54:49.9555", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:54:49.9555", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-15 03:54:49.9555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-15 03:54:49.9555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 03:54:49.9555", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:54:49.9555", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:54:49.9555", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:54:49.9555", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:54:50.0941", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640120,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:54:50.093Z\",\"updated_on\":\"2026-03-15T03:54:50.093Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:54:50.0941", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:54:50.0941", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:54:50.0941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 03:54:50.1081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 03:54:50.1081", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:54:50.2603", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:54:50.2603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 03:54:50.2603", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:54:50.2603", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:54:50.2603", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:54:50.2603", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 03:54:50.2709", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:54:50.2709", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:54:50.2709", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" } { "timestamp": "2026-03-15 03:54:50.2709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" } { "timestamp": "2026-03-15 03:54:50.2709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 03:54:50.2709", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 03:54:50.2709", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 03:54:50.2709", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 03:54:50.2709", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 03:54:50.4163", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640122,\"delivery_status\":1,\"created_on\":\"2026-03-15T03:54:50.415Z\",\"updated_on\":\"2026-03-15T03:54:50.415Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 03:54:50.4163", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 03:54:50.4163", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 03:54:50.4163", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 03:54:50.4283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 03:54:50.4283", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 03:54:50.5768", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 03:54:50.5768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 03:54:50.5768", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 03:54:50.5768", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:55:04.2189", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:55:04.2189", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:55:04.2260", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:55:04.2260", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:55:04.2260", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:55:04.2260", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:55:04.2260", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:55:04.2260", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:55:04.2260", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:55:04.2260", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:55:04.2260", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:55:04.2260", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:55:04.2260", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:55:04.2260", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:55:04.2260", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:55:04.2455", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:55:04.7729", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:55:04.7729", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:55:04.7729", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:55:04.8148", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:55:05.3737", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:55:05.3786", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:55:05.3786", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:55:05.4108", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:55:05.9840", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:55:05.9891", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:55:05.9891", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:55:05.9891", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:55:05.9891", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:55:05.9891", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:55:05.9891", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:55:05.9891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:55:05.9891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:55:05.9891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:55:05.9891", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:55:05.9891", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 03:58:04.1889", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 03:58:04.1889", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 03:58:04.1889", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 03:58:04.1889", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 03:58:04.1889", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 03:58:04.1889", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:58:04.1889", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:58:04.1889", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:58:04.1889", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:58:04.1889", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:58:04.1889", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:58:04.1889", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 03:58:04.1889", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 03:58:04.1889", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 03:58:04.2056", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 03:58:04.2226", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:58:04.7612", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:58:04.7612", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 03:58:04.7649", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 03:58:04.7649", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:58:05.3364", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:58:05.3364", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 03:58:05.3364", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 03:58:05.3580", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 03:58:05.9557", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 03:58:05.9557", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 03:58:05.9557", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:58:05.9557", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 03:58:05.9557", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 03:58:05.9557", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 03:58:05.9557", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 03:58:05.9557", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 03:58:05.9557", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 03:58:05.9557", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 03:58:05.9675", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 03:58:05.9675", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:00:02.2030", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:00:02.2030", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2993\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1792\"}]}" } { "timestamp": "2026-03-15 04:00:02.2030", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 04:00:02.2030", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 04:00:02.2303", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 04:00:02.2309", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 04:00:02.2309", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2993" } { "timestamp": "2026-03-15 04:00:02.2309", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"911236547796\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"contrapatient\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00056\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"13-Mar-2026 04:59:38 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"oloLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1792?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 04:00:02.3585", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 04:00:02.3585", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 04:00:02.3585", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:01:04.1482", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:01:04.1482", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:01:04.1530", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:01:04.1530", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:01:04.1530", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:01:04.1530", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:01:04.1530", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:01:04.1530", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:01:04.1530", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:01:04.1530", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:01:04.1530", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:01:04.1530", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:01:04.1530", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:01:04.1530", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:01:04.1530", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:01:04.1826", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:01:04.7007", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:01:04.7007", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:01:04.7007", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:01:04.7173", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:01:05.2595", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:01:05.2622", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:01:05.2622", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:01:05.2842", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:01:05.8450", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:01:05.8450", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:01:05.8450", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:01:05.8450", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:01:05.8450", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:01:05.8450", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:01:05.8450", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:01:05.8450", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:01:05.8450", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:01:05.8450", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:01:05.8548", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:01:05.8548", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:04:04.1617", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:04:04.1617", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:04:04.1673", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:04:04.1673", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:04:04.1673", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:04:04.1673", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:04:04.1673", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:04:04.1673", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:04:04.1673", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:04:04.1673", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:04:04.1673", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:04:04.1673", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:04:04.1673", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:04:04.1673", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:04:04.1673", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:04:04.1887", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:04:04.7265", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:04:04.7265", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:04:04.7265", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:04:04.7265", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:04:05.2831", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:04:05.2831", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:04:05.2831", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:04:05.3104", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:04:05.9005", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:04:05.9005", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:04:05.9005", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:04:05.9005", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:04:05.9005", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:04:05.9005", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:04:05.9005", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:04:05.9005", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:04:05.9005", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:04:05.9005", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:04:05.9005", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:04:05.9005", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:07:04.2139", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:07:04.2139", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:07:04.2139", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:07:04.2139", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:07:04.2139", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:07:04.2139", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:07:04.2139", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:07:04.2139", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:07:04.2139", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:07:04.2139", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:07:04.2139", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:07:04.2139", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:07:04.2139", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:07:04.2139", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:07:04.2262", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:07:04.2485", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:07:04.7705", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:07:04.7705", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:07:04.7705", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:07:04.7705", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:07:05.3129", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:07:05.3129", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:07:05.3129", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:07:05.3273", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:07:05.9214", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:07:05.9214", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:07:05.9214", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:07:05.9214", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:07:05.9214", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:07:05.9214", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:07:05.9214", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:07:05.9266", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:07:05.9266", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:07:05.9266", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:07:05.9266", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:07:05.9266", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:09:49.0673", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:09:49.0673", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 04:09:49.0673", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:09:49.0673", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:09:49.0673", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-15 04:09:49.0673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-15 04:09:49.0852", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 04:09:49.0852", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 04:09:49.0852", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 04:09:49.0852", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 04:09:49.0852", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 04:09:49.3365", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640125,\"delivery_status\":1,\"created_on\":\"2026-03-15T04:09:49.337Z\",\"updated_on\":\"2026-03-15T04:09:49.337Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 04:09:49.3365", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 04:09:49.3365", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 04:09:49.3365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 04:09:49.3492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 04:09:49.3492", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 04:09:49.4945", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 04:09:49.4945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 04:09:49.4945", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:09:49.4945", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:09:49.4945", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:09:49.4945", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 04:09:49.5032", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:09:49.5032", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:09:49.5032", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-15 04:09:49.5032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-15 04:09:49.5032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 04:09:49.5032", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 04:09:49.5032", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 04:09:49.5168", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 04:09:49.5168", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 04:09:49.6589", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640127,\"delivery_status\":1,\"created_on\":\"2026-03-15T04:09:49.656Z\",\"updated_on\":\"2026-03-15T04:09:49.656Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 04:09:49.6589", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 04:09:49.6589", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 04:09:49.6589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 04:09:49.6589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 04:09:49.6589", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 04:09:49.7999", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 04:09:49.7999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 04:09:49.7999", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:09:49.7999", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:09:49.7999", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:09:49.7999", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 04:09:49.7999", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:09:49.7999", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:09:49.7999", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-15 04:09:49.7999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-15 04:09:49.8194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 04:09:49.8194", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 04:09:49.8194", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 04:09:49.8194", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 04:09:49.8194", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 04:09:49.9447", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640129,\"delivery_status\":1,\"created_on\":\"2026-03-15T04:09:49.946Z\",\"updated_on\":\"2026-03-15T04:09:49.946Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 04:09:49.9447", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 04:09:49.9447", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 04:09:49.9447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 04:09:49.9626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 04:09:49.9626", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 04:09:50.0916", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 04:09:50.0916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 04:09:50.0916", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:09:50.0916", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:09:50.0916", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:09:50.0916", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 04:09:50.1007", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:09:50.1007", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:09:50.1007", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-15 04:09:50.1007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-15 04:09:50.1007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 04:09:50.1007", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 04:09:50.1106", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 04:09:50.1106", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 04:09:50.1106", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 04:09:50.2400", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640131,\"delivery_status\":1,\"created_on\":\"2026-03-15T04:09:50.237Z\",\"updated_on\":\"2026-03-15T04:09:50.237Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 04:09:50.2400", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 04:09:50.2400", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 04:09:50.2400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 04:09:50.2578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 04:09:50.2578", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 04:09:50.3911", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 04:09:50.3911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 04:09:50.3911", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:09:50.3911", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:10:04.4195", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:10:04.4195", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:10:04.4249", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:10:04.4249", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:10:04.4249", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:10:04.4249", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:10:04.4249", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:10:04.4249", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:10:04.4249", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:10:04.4249", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:10:04.4249", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:10:04.4249", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:10:04.4249", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:10:04.4249", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:10:04.4249", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:10:04.4626", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:10:05.0446", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:10:05.0562", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:10:05.0562", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:10:05.0895", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:10:05.6590", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:10:05.6590", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:10:05.6800", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:10:05.6970", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:10:06.2821", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:10:06.2821", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:10:06.2821", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:10:06.2821", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:10:06.2821", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:10:06.2821", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:10:06.2821", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:10:06.2821", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:10:06.2821", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:10:06.2821", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:10:06.2821", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:10:06.2821", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:13:04.1693", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:13:04.1977", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:13:04.7166", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:13:04.7166", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:13:04.7166", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:13:04.7333", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:13:05.2926", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:13:05.2947", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:13:05.2947", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:13:05.2947", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:13:05.8996", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:13:05.8996", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:13:05.8996", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:13:05.8996", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:13:05.8996", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:13:05.8996", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:13:05.8996", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:13:05.8996", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:13:05.9058", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:13:05.9058", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:13:05.9058", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:13:05.9058", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:16:04.1456", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:16:04.1456", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:16:04.1543", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:16:04.1543", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:16:04.1543", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:16:04.1543", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:16:04.1543", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:16:04.1543", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:16:04.1543", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:16:04.1543", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:16:04.1543", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:16:04.1543", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:16:04.1543", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:16:04.1543", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:16:04.1543", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:16:04.1777", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:16:04.6944", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:16:04.6944", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:16:04.6975", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:16:04.6975", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:16:05.2575", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:16:05.2600", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:16:05.2600", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:16:05.2762", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:16:05.8831", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:16:05.8854", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:16:05.8854", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:16:05.8854", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:16:05.8854", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:16:05.8854", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:16:05.8854", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:16:05.8854", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:16:05.8854", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:16:05.8854", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:16:05.8854", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:16:05.8854", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:19:04.1570", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:19:04.1570", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:19:04.1570", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:19:04.1570", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:19:04.1570", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:19:04.1628", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:19:04.1628", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:19:04.1628", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:19:04.1628", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:19:04.1628", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:19:04.1628", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:19:04.1628", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:19:04.1628", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:19:04.1628", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:19:04.1628", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:19:04.1794", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:19:04.6876", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:19:04.6876", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:19:04.6876", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:19:04.7054", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:19:05.2655", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:19:05.2655", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:19:05.2655", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:19:05.2885", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:19:05.8932", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:19:05.8932", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:19:05.8970", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:19:05.8970", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:19:05.8970", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:19:05.8970", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:19:05.8970", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:19:05.8970", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:19:05.8970", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:19:05.8970", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:19:05.8970", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:19:05.8970", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:22:04.1977", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:22:04.1977", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:22:04.1977", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:22:04.1977", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:22:04.1977", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:22:04.1977", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:22:04.1977", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:22:04.1977", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:22:04.1977", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:22:04.1977", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:22:04.1977", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:22:04.1977", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:22:04.1977", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:22:04.1977", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:22:04.2076", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:22:04.2076", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:22:04.7276", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:22:04.7276", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:22:04.7276", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:22:04.7437", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:22:05.3109", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:22:05.3173", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:22:05.3173", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:22:05.3318", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:22:05.9271", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:22:05.9271", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:22:05.9271", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:22:05.9271", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:22:05.9271", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:22:05.9271", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:22:05.9271", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:22:05.9271", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:22:05.9271", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:22:05.9271", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:22:05.9271", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:22:05.9406", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:24:49.3140", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:24:49.3140", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 04:24:49.3140", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:24:49.3140", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:24:49.3140", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-15 04:24:49.3140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-15 04:24:49.3295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 04:24:49.3295", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 04:24:49.3295", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 04:24:49.3295", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 04:24:49.3295", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 04:24:49.5053", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640133,\"delivery_status\":1,\"created_on\":\"2026-03-15T04:24:49.503Z\",\"updated_on\":\"2026-03-15T04:24:49.503Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 04:24:49.5053", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 04:24:49.5053", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 04:24:49.5053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 04:24:49.5053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 04:24:49.5053", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 04:24:49.6422", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 04:24:49.6422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 04:24:49.6422", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:24:49.6422", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:24:49.6422", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:24:49.6422", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 04:24:49.6422", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:24:49.6422", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:24:49.6422", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-15 04:24:49.6422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-15 04:24:49.6607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 04:24:49.6607", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 04:24:49.6607", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 04:24:49.6607", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 04:24:49.6607", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 04:24:49.7895", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640135,\"delivery_status\":1,\"created_on\":\"2026-03-15T04:24:49.789Z\",\"updated_on\":\"2026-03-15T04:24:49.789Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 04:24:49.7895", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 04:24:49.7895", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 04:24:49.7895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 04:24:49.8022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 04:24:49.8022", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 04:24:49.9304", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 04:24:49.9304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 04:24:49.9304", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:24:49.9304", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:25:04.1596", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:25:04.1806", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:25:04.7088", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:25:04.7088", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:25:04.7088", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:25:04.7347", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:25:05.2994", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:25:05.2994", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:25:05.2994", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:25:05.3177", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:25:05.9070", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:25:05.9070", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:25:05.9070", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:25:05.9070", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:25:05.9070", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:25:05.9070", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:25:05.9070", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:25:05.9070", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:25:05.9070", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:25:05.9070", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:25:05.9070", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:25:05.9070", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:28:04.1713", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:28:04.1713", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:28:04.1713", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:28:04.1713", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:28:04.1713", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:28:04.1713", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:28:04.1713", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:28:04.1713", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:28:04.1713", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:28:04.1713", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:28:04.1713", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:28:04.1713", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:28:04.1713", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:28:04.1713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:28:04.1874", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:28:04.2045", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:28:04.7255", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:28:04.7255", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:28:04.7255", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:28:04.7415", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:28:05.3211", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:28:05.3211", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:28:05.3211", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:28:05.3370", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:28:05.9335", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:28:05.9366", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:28:05.9366", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:28:05.9366", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:28:05.9366", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:28:05.9366", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:28:05.9366", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:28:05.9366", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:28:05.9366", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:28:05.9366", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:28:05.9366", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:28:05.9366", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:30:02.3810", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:30:02.3810", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1793\"}]}" } { "timestamp": "2026-03-15 04:30:02.3856", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 04:30:02.3856", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 04:30:02.4206", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 04:30:02.4206", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 04:30:02.4206", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 04:30:02.4206", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 04:30:02.4206", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 04:30:02.6046", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00057\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00057
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 13-Mar-2026 05:00:48 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> sdfsdf\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640137,\"delivery_status\":1,\"created_on\":\"2026-03-15T04:30:02.602Z\",\"updated_on\":\"2026-03-15T04:30:02.602Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 04:30:02.6046", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 04:30:02.6046", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 04:30:02.6046", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 04:30:02.6046", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-15 04:30:02.6046", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00057\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"13-Mar-2026 05:00:48 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"sdfsdfLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1793?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 04:30:02.7449", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 04:30:02.7449", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 04:30:02.7449", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:31:04.2097", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:31:04.2097", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:31:04.2167", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:31:04.2167", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:31:04.2167", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:31:04.2167", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:31:04.2167", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:31:04.2167", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:31:04.2167", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:31:04.2167", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:31:04.2167", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:31:04.2167", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:31:04.2167", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:31:04.2167", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:31:04.2167", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:31:04.2403", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:31:04.7603", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:31:04.7603", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:31:04.7603", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:31:04.7789", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:31:05.3551", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:31:05.3551", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:31:05.3551", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:31:05.4021", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:31:05.9858", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:31:05.9858", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:31:05.9858", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:31:05.9858", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:31:05.9858", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:31:05.9858", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:31:05.9858", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:31:05.9858", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:31:05.9936", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:31:05.9936", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:31:05.9936", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:31:05.9936", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:34:04.1851", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:34:04.1851", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:34:04.1851", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:34:04.1851", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:34:04.1851", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:34:04.1851", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:34:04.1851", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:34:04.1851", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:34:04.1851", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:34:04.1851", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:34:04.1851", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:34:04.1851", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:34:04.1936", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:34:04.1936", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:34:04.1936", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:34:04.2104", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:34:04.7581", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:34:04.7581", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:34:04.7581", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:34:04.7745", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:34:05.3412", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:34:05.3412", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:34:05.3412", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:34:05.3608", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:34:05.9477", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:34:05.9477", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:34:05.9477", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:34:05.9477", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:34:05.9477", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:34:05.9477", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:34:05.9477", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:34:05.9477", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:34:05.9477", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:34:05.9477", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:34:05.9610", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:34:05.9610", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:37:04.2080", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:37:04.2287", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:37:04.7469", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:37:04.7469", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:37:04.7469", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:37:04.7612", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:37:05.3104", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:37:05.3104", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:37:05.3153", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:37:05.3153", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:37:05.9411", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:37:05.9411", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:37:05.9411", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:37:05.9411", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:37:05.9411", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:37:05.9411", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:37:05.9411", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:37:05.9411", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:37:05.9411", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:37:05.9411", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:37:05.9411", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:37:05.9411", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:39:49.1760", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:39:49.1760", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 04:39:49.1760", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:39:49.1760", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:39:49.1760", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-15 04:39:49.1760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-15 04:39:49.1904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 04:39:49.1904", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 04:39:49.1904", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 04:39:49.1904", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 04:39:49.1904", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 04:39:49.3659", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640139,\"delivery_status\":1,\"created_on\":\"2026-03-15T04:39:49.364Z\",\"updated_on\":\"2026-03-15T04:39:49.364Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 04:39:49.3659", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 04:39:49.3659", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 04:39:49.3659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 04:39:49.3787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 04:39:49.3787", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 04:39:49.5083", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 04:39:49.5083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 04:39:49.5083", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:39:49.5083", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:39:49.5083", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:39:49.5083", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 04:39:49.5083", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:39:49.5083", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:39:49.5083", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-15 04:39:49.5083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-15 04:39:49.5285", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 04:39:49.5285", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 04:39:49.5285", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 04:39:49.5285", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 04:39:49.5285", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 04:39:49.6536", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640141,\"delivery_status\":1,\"created_on\":\"2026-03-15T04:39:49.656Z\",\"updated_on\":\"2026-03-15T04:39:49.656Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 04:39:49.6536", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 04:39:49.6536", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 04:39:49.6536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 04:39:49.6701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 04:39:49.6701", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 04:39:49.8005", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 04:39:49.8005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 04:39:49.8005", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:39:49.8005", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:39:49.8005", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:39:49.8005", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 04:39:49.8151", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:39:49.8151", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:39:49.8151", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-15 04:39:49.8151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-15 04:39:49.8151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 04:39:49.8151", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 04:39:49.8151", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 04:39:49.8151", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 04:39:49.8151", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 04:39:49.9565", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640143,\"delivery_status\":1,\"created_on\":\"2026-03-15T04:39:49.959Z\",\"updated_on\":\"2026-03-15T04:39:49.959Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 04:39:49.9565", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 04:39:49.9565", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 04:39:49.9565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 04:39:49.9745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 04:39:49.9745", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 04:39:50.1078", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 04:39:50.1078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 04:39:50.1078", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:39:50.1078", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:40:04.2105", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:40:04.2105", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:40:04.2105", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:40:04.2105", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:40:04.2105", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:40:04.2105", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:40:04.2105", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:40:04.2105", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:40:04.2105", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:40:04.2105", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:40:04.2105", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:40:04.2185", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:40:04.2185", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:40:04.2185", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:40:04.2185", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:40:04.2185", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:40:04.7509", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:40:04.7509", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:40:04.7509", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:40:04.7680", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:40:05.3163", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:40:05.3163", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:40:05.3163", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:40:05.3340", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:40:05.9423", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:40:05.9423", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:40:05.9423", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:40:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:40:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:40:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:40:05.9423", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:40:05.9423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:40:05.9423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:40:05.9528", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:40:05.9528", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:40:05.9528", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:43:04.1586", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:43:04.1586", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:43:04.1586", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:43:04.1586", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:43:04.1586", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:43:04.1586", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:43:04.1586", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:43:04.1586", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:43:04.1586", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:43:04.1586", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:43:04.1586", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:43:04.1586", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:43:04.1586", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:43:04.1586", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:43:04.1695", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:43:04.1855", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:43:04.7385", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:43:04.7385", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:43:04.7385", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:43:04.7521", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:43:05.2972", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:43:05.2972", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:43:05.2972", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:43:05.3146", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:43:05.9226", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:43:05.9226", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:43:05.9226", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:43:05.9226", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:43:05.9226", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:43:05.9226", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:43:05.9226", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:43:05.9226", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:43:05.9226", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:43:05.9226", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:43:05.9342", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:43:05.9342", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:46:04.1659", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:46:04.1964", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:46:04.7158", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:46:04.7158", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:46:04.7158", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:46:04.7326", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:46:05.3024", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:46:05.3024", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:46:05.3058", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:46:05.3297", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:46:05.9498", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:46:05.9498", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:46:05.9498", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:46:05.9498", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:46:05.9498", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:46:05.9498", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:46:05.9498", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:46:05.9498", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:46:05.9498", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:46:05.9498", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:46:05.9498", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:46:05.9622", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:49:04.1712", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:49:04.1712", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:49:04.1712", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:49:04.1712", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:49:04.1772", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:49:04.1772", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:49:04.1772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:49:04.1772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:49:04.1772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:49:04.1772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:49:04.1772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:49:04.1772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:49:04.1772", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:49:04.1772", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:49:04.1772", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:49:04.1983", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:49:04.7148", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:49:04.7148", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:49:04.7148", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:49:04.7311", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:49:05.2906", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:49:05.2906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:49:05.2906", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:49:05.3120", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:49:05.9090", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:49:05.9122", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:49:05.9122", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:49:05.9122", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:49:05.9122", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:49:05.9122", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:49:05.9122", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:49:05.9122", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:49:05.9122", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:49:05.9122", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:49:05.9122", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:49:05.9122", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:52:04.2174", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:52:04.2174", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:52:04.2230", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:52:04.2230", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:52:04.2230", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:52:04.2230", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:52:04.2230", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:52:04.2230", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:52:04.2230", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:52:04.2230", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:52:04.2230", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:52:04.2230", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:52:04.2230", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:52:04.2230", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:52:04.2230", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:52:04.2431", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:52:04.7844", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:52:04.7844", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:52:04.7844", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:52:04.7844", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:52:05.3569", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:52:05.3569", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:52:05.3617", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:52:05.3617", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:52:05.9713", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:52:05.9713", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:52:05.9713", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:52:05.9713", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:52:05.9713", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:52:05.9713", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:52:05.9713", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:52:05.9713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:52:05.9713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:52:05.9713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:52:05.9713", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:52:05.9713", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:54:49.0770", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:54:49.0770", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 04:54:49.0840", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:54:49.0840", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:54:49.0840", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-15 04:54:49.0840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-15 04:54:49.0945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 04:54:49.0945", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 04:54:49.0945", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 04:54:49.0945", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 04:54:49.0945", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 04:54:49.2716", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640145,\"delivery_status\":1,\"created_on\":\"2026-03-15T04:54:49.269Z\",\"updated_on\":\"2026-03-15T04:54:49.269Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 04:54:49.2716", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 04:54:49.2716", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 04:54:49.2716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 04:54:49.2716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 04:54:49.2716", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 04:54:49.4093", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 04:54:49.4093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 04:54:49.4093", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 04:54:49.4093", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:55:04.1792", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:55:04.1792", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:55:04.1874", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:55:04.1874", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:55:04.1874", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:55:04.1874", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:55:04.1874", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:55:04.1874", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:55:04.1874", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:55:04.1874", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:55:04.1874", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:55:04.1874", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:55:04.1874", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:55:04.1874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:55:04.1874", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:55:04.2051", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:55:04.7213", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:55:04.7213", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:55:04.7213", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:55:04.7369", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:55:05.2543", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:55:05.2543", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:55:05.2543", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:55:05.2767", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:55:05.8743", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:55:05.8743", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:55:05.8743", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:55:05.8743", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:55:05.8743", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:55:05.8743", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:55:05.8743", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:55:05.8743", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:55:05.8743", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:55:05.8743", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:55:05.8743", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:55:05.8743", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 04:58:04.1722", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 04:58:04.1722", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 04:58:04.1722", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 04:58:04.1722", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 04:58:04.1722", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 04:58:04.1722", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:58:04.1722", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:58:04.1722", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:58:04.1722", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:58:04.1722", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:58:04.1722", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:58:04.1722", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 04:58:04.1722", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 04:58:04.1832", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 04:58:04.1832", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 04:58:04.2020", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:58:04.7681", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:58:04.7681", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 04:58:04.7681", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 04:58:04.7831", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:58:05.3404", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:58:05.3404", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 04:58:05.3404", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 04:58:05.3554", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 04:58:05.9315", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 04:58:05.9346", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 04:58:05.9346", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:58:05.9346", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 04:58:05.9346", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 04:58:05.9346", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 04:58:05.9346", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 04:58:05.9346", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 04:58:05.9346", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 04:58:05.9346", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 04:58:05.9346", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 04:58:05.9346", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:02.2323", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:02.2323", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"843\"}]}" } { "timestamp": "2026-03-15 05:00:02.2323", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:02.2323", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:02.2536", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:02.2536", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:02.2536", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:02.2536", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:02.2536", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:02.4326", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00365\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00365
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:57 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640147,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:02.431Z\",\"updated_on\":\"2026-03-15T05:00:02.431Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:02.4326", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:02.4326", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:02.4482", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:02.4482", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-15 05:00:02.4482", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00365\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/843?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:02.5799", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:02.5799", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:02.5799", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:02.5799", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:02.5799", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"844\"}]}" } { "timestamp": "2026-03-15 05:00:02.5916", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:02.5916", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:02.6041", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:02.6041", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:02.6041", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:02.6041", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:02.6041", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:02.7355", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00366\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00366
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:22:00 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640149,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:02.733Z\",\"updated_on\":\"2026-03-15T05:00:02.733Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:02.7355", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:02.7355", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:02.7489", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:02.7489", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-15 05:00:02.7489", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00366\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/844?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:02.8792", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:02.8792", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:02.8792", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:02.8792", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:02.8792", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"845\"}]}" } { "timestamp": "2026-03-15 05:00:02.8792", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:02.8792", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:02.8925", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:02.8925", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:02.8925", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:02.8925", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:02.8925", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:03.0247", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00367\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00367
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:22:03 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640151,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:03.022Z\",\"updated_on\":\"2026-03-15T05:00:03.022Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:03.0247", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:03.0255", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:03.0460", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:03.0460", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-15 05:00:03.0460", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00367\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:03 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/845?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:03.1773", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:03.1773", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:03.1773", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:03.1773", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:03.1773", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1197\"}]}" } { "timestamp": "2026-03-15 05:00:03.1849", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:03.1849", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:03.1849", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:03.1969", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:03.1969", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:03.1969", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:03.1969", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:03.3276", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00521\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00521
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 01:55:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640153,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:03.327Z\",\"updated_on\":\"2026-03-15T05:00:03.327Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:03.3276", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:03.3276", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:03.3436", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:03.3436", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-15 05:00:03.3436", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00521\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 01:55:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1197?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:03.4744", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:03.4744", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:03.4744", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:03.4744", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:03.4744", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1482\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1039\"}]}" } { "timestamp": "2026-03-15 05:00:03.4825", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:03.4825", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:03.4825", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:03.4825", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:03.4825", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:03.4825", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:03.4941", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:03.6181", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"kumarsamarjeet.19@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00480\",\"text\":null,\"html\":\"

Dear Kumar Samarjeet,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00480
\\n Reported By:<\/strong> Shreya Ved
\\n Date & Time:<\/strong> 26-Nov-2025 11:38:15 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> tedt\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640155,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:03.621Z\",\"updated_on\":\"2026-03-15T05:00:03.621Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:03.6181", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:03.6238", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:03.6238", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:03.6343", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1482" } { "timestamp": "2026-03-15 05:00:03.6343", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918249683426\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00480\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"26-Nov-2025 11:38:15 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tedtLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1039?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:03.7635", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:03.7635", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:03.7635", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:03.7635", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:03.7635", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"794\"}]}" } { "timestamp": "2026-03-15 05:00:03.7635", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:03.7635", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:03.7834", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:03.7834", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:03.7834", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:03.7834", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:03.7834", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:03.9122", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00316\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00316
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 30-Oct-2025 11:57:40 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: Hyderabad, Andhra Pradesh
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640157,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:03.910Z\",\"updated_on\":\"2026-03-15T05:00:03.910Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:03.9122", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:03.9122", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:03.9215", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:03.9215", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-15 05:00:03.9215", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00316\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:57:40 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: Hyderabad, Andhra Pradesh\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/794?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:04.0478", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:04.0478", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:04.0478", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:04.0478", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:04.0478", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"797\"}]}" } { "timestamp": "2026-03-15 05:00:04.0588", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:04.0588", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:04.0588", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:04.0588", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:04.0588", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:04.0588", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:04.0588", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:04.1959", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00319\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00319
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 30-Oct-2025 11:58:37 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> test\\nLocation: Delhi
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640159,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:04.195Z\",\"updated_on\":\"2026-03-15T05:00:04.195Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:04.1959", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:04.1959", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:04.2113", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:04.2113", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-15 05:00:04.2113", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00319\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:58:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testLocation: Delhi\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/797?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:04.3384", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:04.3384", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:04.3384", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:04.3384", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:04.3384", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"804\"}]}" } { "timestamp": "2026-03-15 05:00:04.3384", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:04.3384", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:04.3571", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:04.3571", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:04.3571", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:04.3571", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:04.3571", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:04.4827", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00326\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00326
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:01:20 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Had a bruise on ear\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640161,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:04.485Z\",\"updated_on\":\"2026-03-15T05:00:04.485Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:04.4827", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:04.4827", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:04.4996", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:04.4996", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-15 05:00:04.4996", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00326\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:20 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Had a bruise on earLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/804?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:04.6527", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:04.6527", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:04.6527", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:04.6527", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:04.6527", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"812\"}]}" } { "timestamp": "2026-03-15 05:00:04.6527", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:04.6527", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:04.6670", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:04.6670", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:04.6670", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:04.6670", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:04.6670", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:04.8060", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00334\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00334
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:05:16 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: T3F10
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640163,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:04.803Z\",\"updated_on\":\"2026-03-15T05:00:04.803Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:04.8060", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:04.8060", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:04.8060", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:04.8220", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-15 05:00:04.8220", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00334\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:05:16 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: T3F10\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/812?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:04.9523", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:04.9523", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:04.9523", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:04.9523", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:04.9523", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1305\"}]}" } { "timestamp": "2026-03-15 05:00:04.9523", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:04.9523", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:04.9723", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:04.9723", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:04.9723", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:04.9723", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:04.9723", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:05.1019", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00007\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00007
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 06-Jan-2026 09:37:53 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640165,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:05.099Z\",\"updated_on\":\"2026-03-15T05:00:05.099Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:05.1019", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:05.1019", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:05.1156", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:05.1156", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-15 05:00:05.1156", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00007\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"06-Jan-2026 09:37:53 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1305?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:05.2442", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:05.2442", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:05.2442", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:05.2442", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:05.2442", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1794\"}]}" } { "timestamp": "2026-03-15 05:00:05.2442", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:05.2442", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:05.2672", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:05.2672", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:05.2672", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:05.2672", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:05.2672", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:05.3913", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00058\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00058
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 13-Mar-2026 05:52:59 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> gdhj\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640167,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:05.395Z\",\"updated_on\":\"2026-03-15T05:00:05.395Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:05.3913", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:05.3913", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:05.4077", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:05.4077", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-15 05:00:05.4077", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00058\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"13-Mar-2026 05:52:59 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"gdhjLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1794?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:05.5385", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:05.5385", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:05.5385", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:05.5408", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:05.5408", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"811\"}]}" } { "timestamp": "2026-03-15 05:00:05.5408", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:05.5408", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:05.5564", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:05.5564", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:05.5564", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:05.5564", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:05.5564", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:05.6824", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00333\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00333
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:04:06 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640169,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:05.685Z\",\"updated_on\":\"2026-03-15T05:00:05.685Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:05.6824", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:05.6824", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:05.7007", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:05.7007", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:05.7007", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00333\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:04:06 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/811?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:05.8311", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:05.8311", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:05.8311", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:05.8311", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:05.8311", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"813\"}]}" } { "timestamp": "2026-03-15 05:00:05.8418", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:05.8418", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:05.8418", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:05.8418", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:05.8418", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:05.8418", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:05.8418", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:05.9826", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00335\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00335
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:08:52 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640171,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:05.980Z\",\"updated_on\":\"2026-03-15T05:00:05.980Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:05.9826", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:05.9826", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:05.9963", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:05.9963", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:05.9963", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00335\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:08:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/813?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:06.1208", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:06.1208", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:06.1208", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:06.1208", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:06.1208", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"816\"}]}" } { "timestamp": "2026-03-15 05:00:06.1353", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:06.1353", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:06.1353", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:06.1353", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:06.1353", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:06.1353", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:06.1353", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:06.2769", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00338\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00338
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:10:30 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640173,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:06.277Z\",\"updated_on\":\"2026-03-15T05:00:06.277Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:06.2769", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:06.2769", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:06.2921", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:06.2921", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:06.2921", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00338\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:10:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/816?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:06.4151", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:06.4151", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:06.4224", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:06.4224", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:06.4224", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"831\"}]}" } { "timestamp": "2026-03-15 05:00:06.4224", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:06.4224", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:06.4360", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:06.4360", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:06.4360", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:06.4360", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:06.4360", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:06.5619", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00353\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00353
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:43 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640175,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:06.563Z\",\"updated_on\":\"2026-03-15T05:00:06.563Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:06.5619", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:06.5619", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:06.5782", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:06.5782", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:06.5782", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00353\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:43 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/831?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:06.7043", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:06.7043", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:06.7043", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:06.7043", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:06.7043", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"832\"}]}" } { "timestamp": "2026-03-15 05:00:06.7162", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:06.7162", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:06.7162", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:06.7162", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:06.7162", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:06.7162", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:06.7162", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:06.8543", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00354\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00354
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:46 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640177,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:06.852Z\",\"updated_on\":\"2026-03-15T05:00:06.852Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:06.8543", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:06.8543", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:06.8543", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:06.8687", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:06.8687", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00354\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/832?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:06.9972", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:06.9972", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:06.9972", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:06.9972", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:06.9972", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"833\"}]}" } { "timestamp": "2026-03-15 05:00:06.9972", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:06.9972", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:07.0161", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:07.0161", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:07.0161", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:07.0161", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:07.0161", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:07.1400", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00355\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00355
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:49 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640179,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:07.143Z\",\"updated_on\":\"2026-03-15T05:00:07.143Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:07.1400", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:07.1400", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:07.1531", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:07.1531", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:07.1531", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00355\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/833?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:07.2805", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:07.2805", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:07.2805", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:07.2805", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:07.2805", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"834\"}]}" } { "timestamp": "2026-03-15 05:00:07.2805", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:07.2805", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:07.2953", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:07.2953", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:07.2953", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:07.2953", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:07.2953", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:07.4260", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00356\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00356
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:52 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640181,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:07.424Z\",\"updated_on\":\"2026-03-15T05:00:07.424Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:07.4260", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:07.4260", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:07.4404", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:07.4404", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:07.4404", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00356\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/834?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:07.5707", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:07.5707", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:07.5707", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:07.5717", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:07.5717", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"836\"}]}" } { "timestamp": "2026-03-15 05:00:07.5717", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:07.5717", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:07.5972", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:07.5972", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:07.5972", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:07.5972", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:07.5972", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:07.7258", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00358\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00358
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:57 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640183,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:07.725Z\",\"updated_on\":\"2026-03-15T05:00:07.725Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:07.7258", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:07.7258", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:07.7354", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:07.7354", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:07.7354", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00358\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/836?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:07.8643", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:07.8643", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:07.8643", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:07.8643", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:07.8643", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"837\"}]}" } { "timestamp": "2026-03-15 05:00:07.8701", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:07.8701", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:07.8701", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:07.8701", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:07.8701", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:07.8701", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:07.8701", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:08.0130", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00359\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00359
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:59 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640185,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:08.011Z\",\"updated_on\":\"2026-03-15T05:00:08.011Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:08.0130", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:08.0130", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:08.0359", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:08.0359", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:08.0359", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00359\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:59 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/837?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:08.1647", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:08.1647", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:08.1647", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:08.1657", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:08.1657", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"838\"}]}" } { "timestamp": "2026-03-15 05:00:08.1657", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:08.1657", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:08.1824", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:08.1824", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:08.1824", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:08.1824", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:08.1824", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:08.3120", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00360\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00360
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:02 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640187,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:08.310Z\",\"updated_on\":\"2026-03-15T05:00:08.310Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:08.3120", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:08.3120", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:08.3120", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:08.3120", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:08.3120", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00360\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:02 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/838?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:08.4492", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:08.4492", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:08.4492", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:08.4492", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:08.4492", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"839\"}]}" } { "timestamp": "2026-03-15 05:00:08.4492", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:08.4492", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:08.4690", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:08.4690", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:08.4690", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:08.4690", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:08.4690", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:08.5980", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00361\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00361
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:05 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640189,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:08.596Z\",\"updated_on\":\"2026-03-15T05:00:08.596Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:08.5980", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:08.5980", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:08.6246", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:08.6246", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:08.6246", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00361\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:05 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/839?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:08.7586", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:08.7586", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:08.7586", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:08.7594", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:08.7594", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"840\"}]}" } { "timestamp": "2026-03-15 05:00:08.7594", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:08.7594", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:08.7779", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:08.7779", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:08.7779", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:08.7779", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:08.7779", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:08.9127", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00362\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00362
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:08 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640191,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:08.911Z\",\"updated_on\":\"2026-03-15T05:00:08.911Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:08.9127", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:08.9127", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:08.9258", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:08.9258", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:08.9258", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00362\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:08 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/840?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:09.0546", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:09.0546", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:09.0546", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:09.0570", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:09.0570", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"841\"}]}" } { "timestamp": "2026-03-15 05:00:09.0570", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:09.0570", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:09.0570", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:09.0570", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:09.0570", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:09.0719", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:09.0719", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:09.2004", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00363\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00363
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:11 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640193,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:09.198Z\",\"updated_on\":\"2026-03-15T05:00:09.198Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:09.2004", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:09.2004", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:09.2130", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:09.2130", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:09.2130", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00363\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:11 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/841?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:09.3387", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:09.3387", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:09.3387", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:09.3387", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:09.3387", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"842\"}]}" } { "timestamp": "2026-03-15 05:00:09.3387", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:09.3387", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:09.3582", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:09.3582", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:09.3582", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:09.3582", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:09.3582", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:09.4815", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00364\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00364
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:14 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640195,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:09.484Z\",\"updated_on\":\"2026-03-15T05:00:09.484Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:09.4815", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:09.4815", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:09.4988", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:09.4988", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:09.4988", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00364\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/842?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:09.6264", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:09.6264", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:09.6264", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:09.6264", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:09.6264", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"857\"}]}" } { "timestamp": "2026-03-15 05:00:09.6342", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:09.6342", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:09.6342", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:09.6342", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:09.6342", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:09.6342", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:09.6342", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:09.7824", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00376\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00376
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 06:01:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640197,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:09.782Z\",\"updated_on\":\"2026-03-15T05:00:09.782Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:09.7824", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:09.7824", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:09.7993", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:09.7993", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:09.7993", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00376\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:01:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/857?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:09.9196", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:09.9196", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:09.9196", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:09.9196", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:09.9310", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"858\"}]}" } { "timestamp": "2026-03-15 05:00:09.9310", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:09.9310", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:09.9516", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:09.9516", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:09.9516", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:09.9516", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:09.9516", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:10.0802", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00377\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00377
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 06:24:41 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation: Updated Health record
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640199,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:10.078Z\",\"updated_on\":\"2026-03-15T05:00:10.078Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:10.0802", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:10.0802", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:10.0903", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:10.0903", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:10.0903", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00377\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:24:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/858?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:10.2191", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:10.2191", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:10.2191", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:10.2191", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:10.2191", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"861\"}]}" } { "timestamp": "2026-03-15 05:00:10.2191", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:10.2191", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:10.2348", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:10.2348", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:10.2348", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:10.2348", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:10.2348", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:10.3640", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00380\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00380
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 04-Nov-2025 09:19:01 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation: Updated Health record - 3
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640201,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:10.362Z\",\"updated_on\":\"2026-03-15T05:00:10.362Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:10.3640", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:10.3640", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:10.3731", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:10.3731", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:10.3731", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00380\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 09:19:01 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record - 3\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/861?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:10.5017", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:10.5017", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:10.5017", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:10.5017", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:10.5017", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"865\"}]}" } { "timestamp": "2026-03-15 05:00:10.5017", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:10.5017", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:10.5183", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:10.5183", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:10.5183", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:10.5183", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:10.5183", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:10.6478", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00384\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00384
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 11:05:50 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> bbbbbbbbbbbbbbbbbbbbbbbbbb\\nLocation: hyd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640203,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:10.647Z\",\"updated_on\":\"2026-03-15T05:00:10.647Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:10.6478", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:10.6478", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:10.6624", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:10.6624", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:10.6624", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00384\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:05:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bbbbbbbbbbbbbbbbbbbbbbbbbbLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/865?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:10.7836", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:10.7836", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:10.7836", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:10.7921", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:10.7921", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"977\"}]}" } { "timestamp": "2026-03-15 05:00:10.7921", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:10.7921", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:10.7921", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:10.7921", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:10.7921", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:10.7921", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:10.7921", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:10.9334", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00449\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00449
\\n Reported By:<\/strong> Shreya Ved
\\n Date & Time:<\/strong> 15-Nov-2025 04:43:44 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> internal bleeding\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640205,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:10.932Z\",\"updated_on\":\"2026-03-15T05:00:10.932Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:10.9334", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:10.9334", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:10.9501", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:10.9501", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:10.9501", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00449\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"15-Nov-2025 04:43:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"internal bleedingLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/977?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:11.0758", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:11.0758", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:11.0758", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:11.0758", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:11.0758", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1295\"}]}" } { "timestamp": "2026-03-15 05:00:11.0758", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:11.0758", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:11.0967", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:11.0967", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:11.0967", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:11.0967", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:11.0967", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:11.2217", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00004\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00004
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 01:23:41 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640207,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:11.223Z\",\"updated_on\":\"2026-03-15T05:00:11.223Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:11.2217", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:11.2217", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:11.2379", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:11.2379", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:11.2379", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00004\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:23:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1295?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:11.3650", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:11.3650", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:11.3650", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:11.3650", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:11.3650", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1296\"}]}" } { "timestamp": "2026-03-15 05:00:11.3724", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:11.3724", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:11.3724", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:11.3724", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:11.3724", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:11.3724", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:11.3724", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:11.5119", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00005\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00005
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 01:28:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Critical\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640209,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:11.510Z\",\"updated_on\":\"2026-03-15T05:00:11.510Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:11.5119", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:11.5119", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:11.5119", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:11.5119", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-15 05:00:11.5119", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00005\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:28:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CriticalLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1296?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:11.6491", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:11.6491", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:11.6491", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:11.6513", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:11.6513", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"805\"}]}" } { "timestamp": "2026-03-15 05:00:11.6513", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:11.6513", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:11.6673", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:11.6673", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:11.6673", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:11.6673", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:11.6673", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:11.7967", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00327\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00327
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:01:31 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640211,\"created_on\":\"2026-03-15T05:00:11.794Z\",\"updated_on\":\"2026-03-15T05:00:11.794Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:11.7967", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:11.7967", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:11.8146", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:11.8146", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-15 05:00:11.8146", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00327\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:31 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/805?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:11.9426", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:11.9426", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:11.9426", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:11.9426", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:11.9426", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"806\"}]}" } { "timestamp": "2026-03-15 05:00:11.9528", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:11.9528", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:11.9628", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:11.9628", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:11.9628", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:11.9628", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:11.9628", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:12.0918", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00328\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00328
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:02:00 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640213,\"created_on\":\"2026-03-15T05:00:12.089Z\",\"updated_on\":\"2026-03-15T05:00:12.089Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:12.0918", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:12.0918", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:12.1040", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:12.1040", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-15 05:00:12.1040", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00328\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:02:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/806?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:12.2314", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:12.2314", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:12.2314", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:12.2314", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:12.2314", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"809\"}]}" } { "timestamp": "2026-03-15 05:00:12.2314", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:12.2314", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:12.2480", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:12.2480", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:12.2480", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:12.2480", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:12.2480", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:12.3773", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00331\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00331
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:03:34 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640215,\"created_on\":\"2026-03-15T05:00:12.376Z\",\"updated_on\":\"2026-03-15T05:00:12.376Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:12.3773", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:12.3773", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:12.3896", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:12.3896", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-15 05:00:12.3896", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00331\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:03:34 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/809?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:12.5184", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:12.5184", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:12.5184", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:12.5184", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:12.5184", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"814\"}]}" } { "timestamp": "2026-03-15 05:00:12.5254", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:12.5254", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:12.5254", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:12.5254", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:12.5254", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:12.5254", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:12.5254", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:12.6634", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00336\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00336
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:09:44 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640217,\"created_on\":\"2026-03-15T05:00:12.663Z\",\"updated_on\":\"2026-03-15T05:00:12.663Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:12.6634", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:12.6634", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:12.6769", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:12.6769", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:12.6769", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00336\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/814?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:12.8152", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:12.8152", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:12.8152", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:12.8152", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:12.8216", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"815\"}]}" } { "timestamp": "2026-03-15 05:00:12.8216", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:12.8216", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:12.8429", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:12.8429", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:12.8429", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:12.8429", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:12.8429", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:12.9944", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00337\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00337
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:09:58 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640219,\"created_on\":\"2026-03-15T05:00:12.992Z\",\"updated_on\":\"2026-03-15T05:00:12.992Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:12.9944", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:12.9944", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:12.9944", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:12.9944", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:12.9944", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00337\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:58 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/815?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:13.1288", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:13.1288", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:13.1288", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:13.1348", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:13.1348", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"817\"}]}" } { "timestamp": "2026-03-15 05:00:13.1348", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:13.1348", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:13.1533", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:13.1533", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:13.1533", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:13.1533", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:13.1533", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:13.2764", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00339\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00339
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:14 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640221,\"created_on\":\"2026-03-15T05:00:13.280Z\",\"updated_on\":\"2026-03-15T05:00:13.280Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:13.2764", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:13.2764", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:13.2946", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:13.2946", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:13.2946", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00339\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/817?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:13.4214", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:13.4214", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:13.4214", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:13.4214", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:13.4214", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"818\"}]}" } { "timestamp": "2026-03-15 05:00:13.4214", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:13.4214", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:13.4404", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:13.4404", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:13.4404", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:13.4404", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:13.4404", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:13.5669", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00340\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00340
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:17 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640223,\"created_on\":\"2026-03-15T05:00:13.567Z\",\"updated_on\":\"2026-03-15T05:00:13.567Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:13.5669", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:13.5669", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:13.5826", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:13.5826", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:13.5826", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00340\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:17 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/818?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:13.7042", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:13.7042", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:13.7042", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:13.7042", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:13.7042", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"819\"}]}" } { "timestamp": "2026-03-15 05:00:13.7159", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:13.7159", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:13.7159", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:13.7159", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:13.7159", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:13.7159", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:13.7159", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:13.8634", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00341\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00341
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:19 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640225,\"created_on\":\"2026-03-15T05:00:13.862Z\",\"updated_on\":\"2026-03-15T05:00:13.862Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:13.8634", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:13.8634", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:13.8795", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:13.8795", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:13.8795", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00341\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:19 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/819?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:14.0133", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:14.0133", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:14.0133", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:14.0133", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:14.0133", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"820\"}]}" } { "timestamp": "2026-03-15 05:00:14.0133", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:14.0133", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:14.0296", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:14.0296", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:14.0296", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:14.0296", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:14.0296", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:14.1571", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00342\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00342
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:22 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640227,\"created_on\":\"2026-03-15T05:00:14.157Z\",\"updated_on\":\"2026-03-15T05:00:14.157Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:14.1571", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:14.1571", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:14.1722", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:14.1722", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:14.1722", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00342\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:22 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/820?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:14.3012", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:14.3012", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:14.3012", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:14.3012", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:14.3012", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"821\"}]}" } { "timestamp": "2026-03-15 05:00:14.3069", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:14.3069", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:14.3069", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:14.3069", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:14.3069", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:14.3069", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:14.3069", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:14.4406", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00343\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00343
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:25 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640229,\"created_on\":\"2026-03-15T05:00:14.442Z\",\"updated_on\":\"2026-03-15T05:00:14.442Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:14.4406", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:14.4406", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:14.4522", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:14.4522", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:14.4522", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00343\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:25 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/821?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:14.5817", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:14.5817", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:14.5817", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:14.5817", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:14.5817", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"822\"}]}" } { "timestamp": "2026-03-15 05:00:14.5893", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:14.5893", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:14.5893", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:14.5893", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:14.5893", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:14.5893", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:14.5893", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:14.7293", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00344\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00344
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:27 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640231,\"created_on\":\"2026-03-15T05:00:14.726Z\",\"updated_on\":\"2026-03-15T05:00:14.726Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:14.7293", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:14.7293", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:14.7435", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:14.7435", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:14.7435", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00344\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:27 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/822?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:14.8692", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:14.8692", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:14.8692", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:14.8692", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:14.8692", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"823\"}]}" } { "timestamp": "2026-03-15 05:00:14.8855", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:14.8855", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:14.8855", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:14.8855", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:14.8855", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:14.8855", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:14.8855", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:15.0252", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00345\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00345
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:30 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640233,\"created_on\":\"2026-03-15T05:00:15.023Z\",\"updated_on\":\"2026-03-15T05:00:15.023Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:15.0252", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:15.0252", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:15.0252", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:15.0252", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:15.0252", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00345\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/823?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:15.1681", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:15.1681", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:15.1681", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:15.1681", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:15.1681", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"824\"}]}" } { "timestamp": "2026-03-15 05:00:15.1681", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:15.1681", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:15.1830", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:15.1830", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:15.1830", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:15.1830", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:15.1830", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:15.3051", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00346\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00346
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:33 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640235,\"created_on\":\"2026-03-15T05:00:15.312Z\",\"updated_on\":\"2026-03-15T05:00:15.312Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:15.3051", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:15.3051", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:15.3256", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:15.3256", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:15.3256", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00346\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:33 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/824?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:15.4507", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:15.4507", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:15.4507", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:15.4507", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:15.4507", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"825\"}]}" } { "timestamp": "2026-03-15 05:00:15.4507", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:15.4507", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:15.4715", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:15.4715", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:15.4715", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:15.4715", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:15.4715", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:15.6010", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00347\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00347
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:36 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640237,\"created_on\":\"2026-03-15T05:00:15.599Z\",\"updated_on\":\"2026-03-15T05:00:15.599Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:15.6010", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:15.6010", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:15.6115", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:15.6115", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:15.6115", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00347\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:36 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/825?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:15.7440", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:15.7440", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:15.7440", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:15.7440", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:15.7440", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"826\"}]}" } { "timestamp": "2026-03-15 05:00:15.7440", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:15.7440", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:15.7623", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:15.7623", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:15.7623", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:15.7623", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:15.7623", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:15.8882", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00348\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00348
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:38 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640239,\"created_on\":\"2026-03-15T05:00:15.889Z\",\"updated_on\":\"2026-03-15T05:00:15.889Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:15.8882", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:15.8882", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:15.9061", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:15.9061", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:15.9061", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00348\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:38 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/826?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:16.0322", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:16.0322", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:16.0322", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:16.0322", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:16.0322", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"828\"}]}" } { "timestamp": "2026-03-15 05:00:16.0402", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:16.0402", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:16.0402", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:16.0402", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:16.0402", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:16.0402", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:16.0402", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:16.1799", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00350\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00350
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:44 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640241,\"created_on\":\"2026-03-15T05:00:16.178Z\",\"updated_on\":\"2026-03-15T05:00:16.178Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:16.1799", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:16.1799", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:16.1881", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:16.1881", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:16.1881", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00350\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/828?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:16.3170", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:16.3170", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:16.3170", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:16.3170", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:16.3170", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"829\"}]}" } { "timestamp": "2026-03-15 05:00:16.3237", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:16.3237", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:16.3237", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:16.3237", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:16.3237", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:16.3237", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:16.3237", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:16.4628", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00351\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00351
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:46 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640243,\"created_on\":\"2026-03-15T05:00:16.461Z\",\"updated_on\":\"2026-03-15T05:00:16.461Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:16.4628", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:16.4628", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:16.4628", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:16.4628", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:16.4628", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00351\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/829?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:16.5979", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:16.5979", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:16.5979", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:16.6034", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:16.6034", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"830\"}]}" } { "timestamp": "2026-03-15 05:00:16.6034", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:16.6034", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:16.6203", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:16.6203", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:16.6203", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:16.6203", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:16.6203", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:16.7495", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00352\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00352
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:49 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640245,\"created_on\":\"2026-03-15T05:00:16.751Z\",\"updated_on\":\"2026-03-15T05:00:16.751Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:16.7495", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:16.7495", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:16.7682", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:16.7682", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:16.7682", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00352\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/830?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:16.9042", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:16.9042", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:16.9042", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:16.9042", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:16.9042", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"866\"}]}" } { "timestamp": "2026-03-15 05:00:16.9042", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:16.9042", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:16.9239", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:16.9239", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:16.9239", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:16.9239", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:16.9239", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:17.0594", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00385\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00385
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 11:10:43 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> bjj\\nLocation: hyd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640247,\"created_on\":\"2026-03-15T05:00:17.062Z\",\"updated_on\":\"2026-03-15T05:00:17.062Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:17.0594", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:17.0594", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:17.0775", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.0775", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-15 05:00:17.0775", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00385\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:10:43 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bjjLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/866?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:17.2042", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:17.2042", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.2042", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.2042", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.2042", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"795\"}]}" } { "timestamp": "2026-03-15 05:00:17.2157", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.2157", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.2157", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.2157", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.2157", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.2157", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.2157", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"796\"}]}" } { "timestamp": "2026-03-15 05:00:17.2296", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.2296", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.2296", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.2296", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.2296", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.2296", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.2296", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"798\"}]}" } { "timestamp": "2026-03-15 05:00:17.2296", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.2296", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.2517", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.2517", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.2517", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.2517", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.2517", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"799\"}]}" } { "timestamp": "2026-03-15 05:00:17.2517", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.2517", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.2643", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.2643", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.2643", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.2643", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.2643", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"800\"}]}" } { "timestamp": "2026-03-15 05:00:17.2643", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.2643", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.2795", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.2795", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.2795", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.2795", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.2795", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"801\"}]}" } { "timestamp": "2026-03-15 05:00:17.2795", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.2795", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.2943", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.2943", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.2943", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.2943", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.2943", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"802\"}]}" } { "timestamp": "2026-03-15 05:00:17.2943", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.2943", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3085", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.3085", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3085", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3085", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3085", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"803\"}]}" } { "timestamp": "2026-03-15 05:00:17.3085", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.3085", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3085", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.3240", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3240", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3240", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3240", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"807\"}]}" } { "timestamp": "2026-03-15 05:00:17.3240", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.3240", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3240", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.3240", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3240", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3240", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3240", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"789\"}]}" } { "timestamp": "2026-03-15 05:00:17.3398", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.3398", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3398", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.3398", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3398", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3398", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3398", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"791\"}]}" } { "timestamp": "2026-03-15 05:00:17.3398", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.3398", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3595", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.3595", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3595", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3595", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3595", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"793\"}]}" } { "timestamp": "2026-03-15 05:00:17.3595", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.3595", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3718", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.3718", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3718", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3718", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3718", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"808\"}]}" } { "timestamp": "2026-03-15 05:00:17.3718", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.3718", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3842", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.3842", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3842", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3842", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3842", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"810\"}]}" } { "timestamp": "2026-03-15 05:00:17.3842", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.3842", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3842", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.3842", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.3842", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3842", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.3842", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"864\"}]}" } { "timestamp": "2026-03-15 05:00:17.4008", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.4008", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.4008", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.4008", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.4008", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.4008", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.4008", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2629\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"863\"}]}" } { "timestamp": "2026-03-15 05:00:17.4008", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.4008", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.4200", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.4200", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:17.4200", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:17.4200", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:17.4200", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:17.5485", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"manoharsai566@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00382\",\"text\":null,\"html\":\"

Dear Manohar P,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00382
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 10:37:37 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> tff\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640249,\"created_on\":\"2026-03-15T05:00:17.547Z\",\"updated_on\":\"2026-03-15T05:00:17.547Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:17.5485", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:17.5485", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:17.5701", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.5701", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2629" } { "timestamp": "2026-03-15 05:00:17.5701", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919110581198\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Manohar P\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00382\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 10:37:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tffLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/863?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:17.7002", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:17.7002", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.7002", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.7002", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.7002", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1077\"}]}" } { "timestamp": "2026-03-15 05:00:17.7002", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.7002", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.7148", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.7148", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:17.7148", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:17.7148", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:17.7148", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:17.8465", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00489\",\"text\":null,\"html\":\"

Dear Shreya Ved,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00489
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 03-Dec-2025 01:31:50 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> none\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640251,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:17.844Z\",\"updated_on\":\"2026-03-15T05:00:17.844Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:17.8465", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:17.8465", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:17.8692", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:17.8692", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" } { "timestamp": "2026-03-15 05:00:17.8692", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00489\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"03-Dec-2025 01:31:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"noneLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1077?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:17.9983", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:17.9983", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:17.9983", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.9983", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:17.9983", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1297\"}]}" } { "timestamp": "2026-03-15 05:00:17.9983", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:17.9983", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:18.0145", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:18.0145", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:18.0145", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:18.0145", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:18.0145", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:18.1431", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00006\",\"text\":null,\"html\":\"

Dear Shreya Ved,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00006
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 02:58:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> CRITICAL PAIN\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640253,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:18.141Z\",\"updated_on\":\"2026-03-15T05:00:18.141Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:18.1431", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:18.1431", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:18.1564", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:18.1564", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" } { "timestamp": "2026-03-15 05:00:18.1564", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00006\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 02:58:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CRITICAL PAINLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1297?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:18.2848", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:18.2848", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:18.2848", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:18.2848", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:18.2848", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1388\"}]}" } { "timestamp": "2026-03-15 05:00:18.2924", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:18.2924", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:18.2924", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:18.2924", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:18.2924", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:18.2924", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:18.2924", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:18.4301", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00011\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00011
\\n Reported By:<\/strong> Shreya Ved
\\n Date & Time:<\/strong> 09-Jan-2026 05:20:23 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Detailed description\\nLocation: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640255,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:18.428Z\",\"updated_on\":\"2026-03-15T05:00:18.428Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:18.4301", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:18.4301", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:18.4399", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:18.4399", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-15 05:00:18.4399", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00011\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 05:20:23 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Detailed descriptionLocation: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1388?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:18.5685", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:18.5685", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:18.5685", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:18.5685", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:18.5685", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1395\"}]}" } { "timestamp": "2026-03-15 05:00:18.5759", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:18.5759", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:18.5759", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:18.5871", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:18.5871", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:18.5871", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:18.5871", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:18.7106", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00012\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00012
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 09-Jan-2026 06:41:12 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> det\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640257,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:18.713Z\",\"updated_on\":\"2026-03-15T05:00:18.713Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:18.7157", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:18.7157", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:18.7284", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:18.7284", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-15 05:00:18.7284", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00012\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 06:41:12 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"detLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1395?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:18.8587", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:18.8587", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:18.8587", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:18.8587", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:18.8587", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1404\"}]}" } { "timestamp": "2026-03-15 05:00:18.8587", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:18.8587", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:18.8775", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:18.8775", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:18.8775", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:18.8775", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:18.8775", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:19.0042", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00014\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00014
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 12-Jan-2026 01:25:44 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640259,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:00:19.004Z\",\"updated_on\":\"2026-03-15T05:00:19.004Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:19.0042", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:19.0042", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:19.0221", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:19.0221", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-15 05:00:19.0221", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00014\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"12-Jan-2026 01:25:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1404?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:19.1507", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:19.1507", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:19.1507", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:19.1507", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:19.1507", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2881\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1451\"}]}" } { "timestamp": "2026-03-15 05:00:19.1507", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:19.1507", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:19.1507", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:19.1507", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:00:19.1507", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:00:19.1507", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:00:19.1507", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:00:19.2919", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@smosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00024\",\"text\":null,\"html\":\"

Dear Kushwanth Immidisetty,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00024
\\n Reported By:<\/strong> Shreya Ved
\\n Date & Time:<\/strong> 20-Jan-2026 06:48:51 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> 1\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640261,\"created_on\":\"2026-03-15T05:00:19.290Z\",\"updated_on\":\"2026-03-15T05:00:19.290Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:00:19.2919", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:00:19.2919", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:00:19.3060", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:19.3060", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2881" } { "timestamp": "2026-03-15 05:00:19.3060", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917075027960\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kushwanth Immidisetty\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00024\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"20-Jan-2026 06:48:51 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"1Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1451?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 05:00:19.4274", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:00:19.4274", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:19.4274", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:19.4354", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:19.4354", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1198\"}]}" } { "timestamp": "2026-03-15 05:00:19.4354", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:19.4354", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:19.4501", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:19.4501", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:19.4501", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:19.4501", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:19.4501", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1212\"}]}" } { "timestamp": "2026-03-15 05:00:19.4501", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:19.4501", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:19.4672", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:19.4672", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:19.4672", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:19.4672", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:19.4672", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2934\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1419\"}]}" } { "timestamp": "2026-03-15 05:00:19.4672", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:19.4672", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:19.4802", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:19.4802", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:19.4802", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:00:19.4802", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:00:19.4802", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2982\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1540\"}]}" } { "timestamp": "2026-03-15 05:00:19.4802", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 05:00:19.4802", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:19.4945", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 05:00:19.4945", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 05:00:19.4945", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:01:04.1504", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:01:04.1730", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:01:04.6904", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:01:04.6904", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:01:04.6904", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:01:04.7060", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:01:05.2711", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:01:05.2741", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:01:05.2741", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:01:05.2741", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:01:05.8777", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:01:05.8777", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:01:05.8777", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:01:05.8777", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:01:05.8777", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:01:05.8777", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:01:05.8777", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:01:05.8777", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:01:05.8854", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:01:05.8854", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:01:05.8854", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:01:05.8854", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:04:04.1911", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:04:04.1911", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:04:04.1973", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:04:04.1973", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:04:04.1973", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:04:04.1973", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:04:04.1973", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:04:04.1973", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:04:04.1973", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:04:04.1973", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:04:04.1973", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:04:04.1973", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:04:04.1973", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:04:04.1973", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:04:04.1973", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:04:04.2125", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:04:04.7370", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:04:04.7370", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:04:04.7402", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:04:04.7402", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:04:05.3135", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:04:05.3135", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:04:05.3135", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:04:05.3326", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:04:05.9467", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:04:05.9467", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:04:05.9467", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:04:05.9467", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:04:05.9467", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:04:05.9467", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:04:05.9467", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:04:05.9467", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:04:05.9467", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:04:05.9467", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:04:05.9580", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:04:05.9580", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:07:04.2140", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:07:04.2140", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:07:04.2140", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:07:04.2140", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:07:04.2140", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:07:04.2140", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:07:04.2204", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:07:04.2204", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:07:04.2204", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:07:04.2204", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:07:04.2204", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:07:04.2204", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:07:04.2204", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:07:04.2204", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:07:04.2204", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:07:04.2458", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:07:04.7673", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:07:04.7673", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:07:04.7673", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:07:04.7886", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:07:05.3323", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:07:05.3323", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:07:05.3323", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:07:05.3513", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:07:05.9551", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:07:05.9551", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:07:05.9551", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:07:05.9551", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:07:05.9551", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:07:05.9551", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:07:05.9551", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:07:05.9551", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:07:05.9551", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:07:05.9551", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:07:05.9551", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:07:05.9551", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:09:49.0527", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:09:49.0527", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 05:09:49.0527", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:09:49.0527", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 05:09:49.0527", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-15 05:09:49.0527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-15 05:09:49.0672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 05:09:49.0672", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:09:49.0672", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:09:49.0672", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:09:49.0672", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:09:49.2433", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640263,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:09:49.241Z\",\"updated_on\":\"2026-03-15T05:09:49.241Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:09:49.2433", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:09:49.2433", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:09:49.2433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 05:09:49.2525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 05:09:49.2525", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 05:09:49.3732", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:09:49.3732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 05:09:49.3732", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 05:09:49.3732", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:09:49.3833", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:09:49.3833", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 05:09:49.3894", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:09:49.3894", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 05:09:49.3894", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-15 05:09:49.3894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-15 05:09:49.3894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 05:09:49.3894", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:09:49.3894", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:09:49.3894", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:09:49.3894", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:09:49.5284", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640265,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:09:49.528Z\",\"updated_on\":\"2026-03-15T05:09:49.528Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:09:49.5284", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:09:49.5284", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:09:49.5284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 05:09:49.5421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 05:09:49.5421", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 05:09:49.6648", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:09:49.6648", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 05:09:49.6648", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 05:09:49.6648", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:09:49.6729", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:09:49.6729", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 05:09:49.6729", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:09:49.6729", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 05:09:49.6729", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-15 05:09:49.6729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-15 05:09:49.6903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 05:09:49.6903", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:09:49.6903", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:09:49.6903", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:09:49.6903", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:09:49.8219", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640267,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:09:49.819Z\",\"updated_on\":\"2026-03-15T05:09:49.819Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:09:49.8219", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:09:49.8219", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:09:49.8219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 05:09:49.8310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 05:09:49.8310", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 05:09:49.9603", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:09:49.9603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 05:09:49.9603", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 05:09:49.9603", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:10:04.2077", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:10:04.2077", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:10:04.2077", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:10:04.2077", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:10:04.2077", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:10:04.2077", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:10:04.2077", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:10:04.2077", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:10:04.2077", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:10:04.2077", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:10:04.2077", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:10:04.2077", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:10:04.2077", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:10:04.2176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:10:04.2176", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:10:04.2376", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:10:04.7639", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:10:04.7665", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:10:04.7665", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:10:04.8028", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:10:05.3617", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:10:05.3617", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:10:05.3617", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:10:05.3831", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:10:05.9729", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:10:05.9729", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:10:05.9729", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:10:05.9729", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:10:05.9729", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:10:05.9729", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:10:05.9729", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:10:05.9729", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:10:05.9729", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:10:05.9729", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:10:05.9842", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:10:05.9842", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:13:04.1900", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:13:04.1900", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:13:04.1900", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:13:04.1900", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:13:04.1900", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:13:04.1900", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:13:04.1900", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:13:04.1900", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:13:04.1900", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:13:04.1900", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:13:04.1900", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:13:04.1900", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:13:04.1900", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:13:04.1900", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:13:04.1989", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:13:04.2147", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:13:04.8075", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:13:04.8107", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:13:04.8107", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:13:04.8301", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:13:05.4016", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:13:05.4016", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:13:05.4016", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:13:05.4418", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:13:06.0346", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:13:06.0346", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:13:06.0346", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:13:06.0346", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:13:06.0346", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:13:06.0346", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:13:06.0346", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:13:06.0346", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:13:06.0346", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:13:06.0435", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:13:06.0435", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:13:06.0435", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:16:04.1600", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:16:04.1600", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:16:04.1672", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:16:04.1672", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:16:04.1672", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:16:04.1672", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:16:04.1672", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:16:04.1672", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:16:04.1672", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:16:04.1672", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:16:04.1672", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:16:04.1672", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:16:04.1672", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:16:04.1672", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:16:04.1672", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:16:04.1892", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:16:04.7030", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:16:04.7030", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:16:04.7030", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:16:04.7175", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:16:05.2771", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:16:05.2771", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:16:05.2771", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:16:05.2964", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:16:05.8788", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:16:05.8788", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:16:05.8788", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:16:05.8788", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:16:05.8788", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:16:05.8788", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:16:05.8788", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:16:05.8788", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:16:05.8854", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:16:05.8854", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:16:05.8854", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:16:05.8854", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:19:04.2018", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:19:04.2018", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:19:04.2078", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:19:04.2078", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:19:04.2078", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:19:04.2078", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:19:04.2078", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:19:04.2078", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:19:04.2078", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:19:04.2078", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:19:04.2078", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:19:04.2078", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:19:04.2078", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:19:04.2078", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:19:04.2078", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:19:04.2346", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:19:04.7574", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:19:04.7574", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:19:04.7574", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:19:04.7744", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:19:05.3417", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:19:05.3417", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:19:05.3417", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:19:05.3582", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:19:05.9670", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:19:05.9670", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:19:05.9670", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:19:05.9670", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:19:05.9670", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:19:05.9670", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:19:05.9670", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:19:05.9670", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:19:05.9755", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:19:05.9755", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:19:05.9755", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:19:05.9755", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:22:04.3017", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:22:04.3017", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:22:04.3200", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:22:04.3200", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:22:04.3200", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:22:04.3200", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:22:04.3200", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:22:04.3200", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:22:04.3200", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:22:04.3200", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:22:04.3200", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:22:04.3200", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:22:04.3200", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:22:04.3200", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:22:04.3200", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:22:04.3494", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:22:04.8795", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:22:04.8795", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:22:04.8961", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:22:04.9254", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:22:05.4934", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:22:05.4934", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:22:05.5023", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:22:05.5296", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:22:06.1510", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:22:06.1510", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:22:06.1510", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:22:06.1510", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:22:06.1510", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:22:06.1510", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:22:06.1510", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:22:06.1510", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:22:06.1593", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:22:06.1593", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:22:06.1593", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:22:06.1593", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:24:49.0892", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:24:49.0892", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 05:24:49.0970", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:24:49.0970", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 05:24:49.0970", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-15 05:24:49.0970", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-15 05:24:49.1097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 05:24:49.1097", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:24:49.1097", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:24:49.1097", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:24:49.1097", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:24:49.2919", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640269,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:24:49.289Z\",\"updated_on\":\"2026-03-15T05:24:49.289Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:24:49.2919", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:24:49.2919", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:24:49.2919", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 05:24:49.3045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 05:24:49.3045", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 05:24:49.4340", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:24:49.4340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 05:24:49.4340", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 05:24:49.4340", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:24:49.4357", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:24:49.4357", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 05:24:49.4357", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:24:49.4357", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 05:24:49.4357", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-15 05:24:49.4357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-15 05:24:49.4357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 05:24:49.4357", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:24:49.4357", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:24:49.4514", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:24:49.4514", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:24:49.5797", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640271,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:24:49.579Z\",\"updated_on\":\"2026-03-15T05:24:49.579Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:24:49.5797", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:24:49.5797", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:24:49.5797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 05:24:49.5797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 05:24:49.5797", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 05:24:49.7208", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:24:49.7208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 05:24:49.7208", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 05:24:49.7208", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:24:49.7208", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:24:49.7208", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 05:24:49.7208", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:24:49.7208", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 05:24:49.7208", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-15 05:24:49.7208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-15 05:24:49.7382", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 05:24:49.7382", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:24:49.7382", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:24:49.7382", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:24:49.7382", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:24:49.8674", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640273,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:24:49.865Z\",\"updated_on\":\"2026-03-15T05:24:49.865Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:24:49.8674", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:24:49.8674", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:24:49.8674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 05:24:49.8883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 05:24:49.8889", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 05:24:50.0244", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:24:50.0244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 05:24:50.0244", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 05:24:50.0244", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:25:04.2124", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:25:04.2124", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:25:04.2168", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:25:04.2168", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:25:04.2168", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:25:04.2168", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:25:04.2168", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:25:04.2168", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:25:04.2168", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:25:04.2168", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:25:04.2168", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:25:04.2168", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:25:04.2168", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:25:04.2168", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:25:04.2168", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:25:04.2469", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:25:04.8065", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:25:04.8065", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:25:04.8150", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:25:04.8441", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:25:05.4604", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:25:05.4604", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:25:05.4697", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:25:05.4903", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:25:06.0773", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:25:06.0773", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:25:06.0773", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:25:06.0773", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:25:06.0773", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:25:06.0773", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:25:06.0773", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:25:06.0773", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:25:06.0773", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:25:06.0773", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:25:06.0773", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:25:06.0773", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:28:04.1786", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:28:04.1786", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:28:04.1836", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:28:04.1836", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:28:04.1836", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:28:04.1836", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:28:04.1836", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:28:04.1836", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:28:04.1836", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:28:04.1836", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:28:04.1836", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:28:04.1836", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:28:04.1836", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:28:04.1836", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:28:04.1836", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:28:04.2030", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:28:04.7290", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:28:04.7311", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:28:04.7311", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:28:04.7460", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:28:05.2916", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:28:05.2948", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:28:05.2948", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:28:05.3106", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:28:05.8807", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:28:05.8807", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:28:05.8807", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:28:05.8807", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:28:05.8807", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:28:05.8807", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:28:05.8807", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:28:05.8807", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:28:05.8882", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:28:05.8882", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:28:05.8882", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:28:05.8882", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:31:04.1638", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:31:04.1910", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:31:04.7030", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:31:04.7030", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:31:04.7030", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:31:04.7185", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:31:05.2638", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:31:05.2638", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:31:05.2638", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:31:05.2859", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:31:05.8766", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:31:05.8766", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:31:05.8766", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:31:05.8766", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:31:05.8766", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:31:05.8766", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:31:05.8766", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:31:05.8822", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:31:05.8822", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:31:05.8822", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:31:05.8822", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:31:05.8822", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:34:04.1629", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:34:04.1933", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:34:04.7113", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:34:04.7113", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:34:04.7113", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:34:04.7268", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:34:05.2920", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:34:05.3037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:34:05.3037", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:34:05.3277", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:34:05.9090", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:34:05.9124", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:34:05.9124", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:34:05.9124", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:34:05.9124", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:34:05.9124", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:34:05.9124", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:34:05.9124", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:34:05.9124", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:34:05.9124", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:34:05.9124", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:34:05.9124", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:37:04.2125", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:37:04.2125", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:37:04.2125", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:37:04.2125", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:37:04.2125", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:37:04.2125", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:37:04.2195", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:37:04.2195", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:37:04.2195", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:37:04.2195", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:37:04.2195", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:37:04.2195", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:37:04.2195", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:37:04.2195", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:37:04.2195", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:37:04.2401", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:37:04.7606", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:37:04.7606", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:37:04.7606", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:37:04.7774", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:37:05.3256", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:37:05.3256", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:37:05.3298", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:37:05.3522", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:37:05.9694", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:37:05.9730", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:37:05.9730", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:37:05.9730", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:37:05.9730", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:37:05.9730", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:37:05.9730", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:37:05.9730", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:37:05.9730", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:37:05.9730", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:37:05.9730", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:37:05.9730", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:40:04.1991", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:40:04.1991", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:40:04.2032", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:40:04.2032", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:40:04.2032", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:40:04.2032", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:40:04.2032", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:40:04.2032", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:40:04.2032", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:40:04.2032", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:40:04.2032", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:40:04.2032", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:40:04.2032", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:40:04.2032", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:40:04.2032", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:40:04.2309", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:40:04.7602", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:40:04.7602", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:40:04.7674", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:40:04.7925", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:40:05.3603", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:40:05.3603", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:40:05.3603", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:40:05.3777", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:40:05.9692", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:40:05.9692", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:40:05.9692", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:40:05.9692", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:40:05.9692", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:40:05.9692", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:40:05.9692", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:40:05.9692", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:40:05.9692", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:40:05.9692", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:40:05.9838", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:40:05.9838", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:43:04.1895", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:43:04.1895", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:43:04.1895", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:43:04.1895", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:43:04.1895", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:43:04.1895", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:43:04.1975", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:43:04.1975", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:43:04.1975", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:43:04.1975", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:43:04.1975", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:43:04.1975", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:43:04.7308", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:43:04.7308", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:43:04.7308", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:43:04.7461", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:43:05.2934", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:43:05.2934", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:43:05.2934", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:43:05.3168", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:43:05.9029", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:43:05.9029", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:43:05.9029", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:43:05.9029", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:43:05.9029", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:43:05.9029", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:43:05.9029", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:43:05.9029", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:43:05.9029", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:43:05.9029", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:43:05.9029", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:43:05.9029", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:46:04.1468", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:46:04.1468", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:46:04.1520", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:46:04.1520", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:46:04.1520", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:46:04.1520", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:46:04.1520", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:46:04.1520", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:46:04.1520", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:46:04.1520", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:46:04.1520", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:46:04.1520", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:46:04.1520", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:46:04.1520", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:46:04.1520", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:46:04.1748", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:46:04.6939", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:46:04.6971", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:46:04.6971", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:46:04.7144", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:46:05.2617", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:46:05.2617", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:46:05.2617", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:46:05.2829", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:46:05.8837", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:46:05.8837", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:46:05.8837", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:46:05.8837", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:46:05.8837", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:46:05.8837", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:46:05.8837", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:46:05.8837", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:46:05.8837", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:46:05.8837", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:46:05.8837", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:46:05.8837", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:49:04.1671", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:49:04.1671", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:49:04.1671", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:49:04.1671", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:49:04.1671", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:49:04.1671", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:49:04.1671", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:49:04.1671", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:49:04.1671", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:49:04.1671", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:49:04.1671", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:49:04.1671", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:49:04.1671", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:49:04.1757", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:49:04.1757", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:49:04.2005", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:49:04.7272", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:49:04.7272", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:49:04.7272", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:49:04.7523", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:49:05.3118", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:49:05.3118", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:49:05.3170", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:49:05.3339", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:49:05.9463", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:49:05.9463", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:49:05.9463", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:49:05.9463", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:49:05.9463", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:49:05.9463", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:49:05.9463", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:49:05.9463", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:49:05.9463", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:49:05.9463", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:49:05.9463", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:49:05.9571", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:52:04.2442", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:52:04.2442", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:52:04.2442", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:52:04.2442", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:52:04.2442", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:52:04.2505", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:52:04.2505", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:52:04.2505", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:52:04.2505", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:52:04.2505", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:52:04.2505", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:52:04.2505", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:52:04.2505", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:52:04.2505", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:52:04.2505", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:52:04.2781", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:52:04.7906", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:52:04.7906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:52:04.7906", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:52:04.8180", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:52:05.3644", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:52:05.3644", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:52:05.3644", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:52:05.3902", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:52:06.0053", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:52:06.0053", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:52:06.0053", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:52:06.0053", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:52:06.0053", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:52:06.0053", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:52:06.0053", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:52:06.0053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:52:06.0053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:52:06.0053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:52:06.0176", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:52:06.0176", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:54:49.0795", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:54:49.0795", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 05:54:49.0795", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:54:49.0795", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 05:54:49.0795", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-15 05:54:49.0795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-15 05:54:49.0955", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 05:54:49.0955", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 05:54:49.0955", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 05:54:49.0955", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 05:54:49.0955", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 05:54:49.2709", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640275,\"delivery_status\":1,\"created_on\":\"2026-03-15T05:54:49.269Z\",\"updated_on\":\"2026-03-15T05:54:49.269Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 05:54:49.2709", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 05:54:49.2709", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 05:54:49.2709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 05:54:49.2709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 05:54:49.2709", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 05:54:49.4062", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 05:54:49.4062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 05:54:49.4062", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 05:54:49.4062", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:55:04.1974", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:55:04.1974", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:55:04.2025", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:55:04.2025", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:55:04.2025", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:55:04.2025", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:55:04.2025", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:55:04.2025", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:55:04.2025", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:55:04.2025", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:55:04.2025", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:55:04.2025", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:55:04.2025", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:55:04.2025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:55:04.2025", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:55:04.2226", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:55:04.7460", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:55:04.7481", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:55:04.7481", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:55:04.7481", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:55:05.3124", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:55:05.3124", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:55:05.3124", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:55:05.3266", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:55:05.9579", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:55:05.9579", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:55:05.9579", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:55:05.9579", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:55:05.9579", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:55:05.9579", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:55:05.9579", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:55:05.9579", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:55:05.9579", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:55:05.9674", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:55:05.9674", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:55:05.9674", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 05:58:04.1691", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 05:58:04.1906", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:58:04.7077", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:58:04.7077", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 05:58:04.7077", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 05:58:04.7261", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:58:05.2735", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:58:05.2759", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 05:58:05.2759", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 05:58:05.2759", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 05:58:05.8902", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 05:58:05.8902", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 05:58:05.8902", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:58:05.8902", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 05:58:05.8902", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 05:58:05.8902", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 05:58:05.8902", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 05:58:05.8902", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 05:58:05.8902", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 05:58:05.8902", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 05:58:05.8902", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 05:58:05.9003", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:01:04.1631", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:01:04.1883", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:01:04.7369", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:01:04.7369", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:01:04.7422", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:01:04.7422", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:01:05.3150", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:01:05.3150", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:01:05.3189", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:01:05.3189", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:01:05.9443", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:01:05.9443", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:01:05.9443", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:01:05.9443", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:01:05.9443", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:01:05.9443", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:01:05.9443", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:01:05.9443", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:01:05.9443", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:01:05.9443", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:01:05.9443", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:01:05.9443", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:04:04.1699", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:04:04.1699", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:04:04.1753", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:04:04.1753", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:04:04.1753", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:04:04.1753", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:04:04.1753", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:04:04.1753", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:04:04.1753", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:04:04.1753", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:04:04.1753", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:04:04.1753", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:04:04.1753", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:04:04.1753", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:04:04.1753", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:04:04.2021", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:04:04.7350", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:04:04.7350", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:04:04.7383", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:04:04.7383", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:04:05.3014", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:04:05.3014", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:04:05.3014", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:04:05.3220", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:04:05.9381", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:04:05.9435", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:04:05.9435", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:04:05.9435", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:04:05.9435", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:04:05.9435", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:04:05.9435", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:04:05.9435", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:04:05.9435", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:04:05.9435", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:04:05.9435", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:04:05.9435", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:07:04.2305", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:07:04.2305", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:07:04.2383", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:07:04.2383", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:07:04.2383", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:07:04.2383", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:07:04.2383", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:07:04.2383", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:07:04.2383", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:07:04.2383", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:07:04.2383", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:07:04.2383", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:07:04.2383", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:07:04.2383", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:07:04.2383", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:07:04.2527", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:07:04.7555", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:07:04.7555", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:07:04.7555", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:07:04.7727", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:07:05.3538", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:07:05.3538", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:07:05.3641", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:07:05.3898", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:07:05.9858", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:07:05.9858", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:07:05.9858", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:07:05.9858", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:07:05.9858", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:07:05.9858", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:07:05.9858", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:07:05.9858", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:07:05.9858", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:07:05.9858", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:07:05.9858", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:07:05.9858", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:09:49.6365", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:09:49.6365", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:09:49.6454", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:09:49.6454", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:49.6454", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-15 06:09:49.6454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-15 06:09:49.6743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:09:49.6743", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:09:49.6743", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:09:49.6743", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:09:49.6743", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:09:49.8515", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640277,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:09:49.848Z\",\"updated_on\":\"2026-03-15T06:09:49.848Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:09:49.8515", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:09:49.8515", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:09:49.8515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:09:49.8608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:09:49.8608", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:09:49.9902", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:09:49.9902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:09:49.9902", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:49.9902", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:09:49.9902", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:09:49.9902", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:09:49.9902", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:09:49.9969", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:49.9969", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-15 06:09:49.9969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-15 06:09:49.9969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:09:49.9969", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:09:49.9969", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:09:49.9969", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:09:49.9969", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:09:50.1359", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640279,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:09:50.134Z\",\"updated_on\":\"2026-03-15T06:09:50.134Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:09:50.1359", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:09:50.1359", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:09:50.1359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:09:50.1577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:09:50.1577", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:09:50.2873", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:09:50.2873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:09:50.2873", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:50.2873", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:09:50.2873", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:09:50.2873", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:09:50.2991", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:09:50.2991", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:50.2991", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-15 06:09:50.2991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-15 06:09:50.3186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:09:50.3186", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:09:50.3186", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:09:50.3186", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:09:50.3186", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:09:50.4468", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640281,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:09:50.446Z\",\"updated_on\":\"2026-03-15T06:09:50.446Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:09:50.4468", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:09:50.4468", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:09:50.4468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:09:50.4597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:09:50.4597", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:09:50.5883", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:09:50.5883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:09:50.5883", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:50.5883", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:09:50.5883", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:09:50.5883", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:09:50.5937", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:09:50.5937", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:50.5937", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-15 06:09:50.5937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-15 06:09:50.5937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:09:50.5937", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:09:50.5937", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:09:50.5937", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:09:50.5937", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:09:50.7339", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640283,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:09:50.732Z\",\"updated_on\":\"2026-03-15T06:09:50.732Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:09:50.7339", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:09:50.7339", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:09:50.7339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:09:50.7471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:09:50.7471", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:09:50.8808", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:09:50.8808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:09:50.8808", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:50.8808", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:09:50.8808", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:09:50.8808", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:09:50.8808", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:09:50.8808", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:50.8808", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-15 06:09:50.8808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-15 06:09:50.8981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:09:50.8981", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:09:50.8981", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:09:50.8981", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:09:50.8981", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:09:51.0330", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640285,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:09:51.031Z\",\"updated_on\":\"2026-03-15T06:09:51.031Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:09:51.0330", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:09:51.0330", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:09:51.0330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:09:51.0459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:09:51.0459", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:09:51.1903", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:09:51.1903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:09:51.1903", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:51.1903", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:09:51.1903", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:09:51.1903", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:09:51.1903", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:09:51.1903", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:51.1903", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-15 06:09:51.1999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-15 06:09:51.1999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 06:09:51.1999", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:09:51.1999", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:09:51.1999", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:09:51.1999", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:09:51.3417", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640287,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:09:51.340Z\",\"updated_on\":\"2026-03-15T06:09:51.340Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:09:51.3417", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:09:51.3417", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:09:51.3417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 06:09:51.3417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 06:09:51.3417", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:09:51.4782", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:09:51.4782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 06:09:51.4782", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:51.4782", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:09:51.4828", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:09:51.4828", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:09:51.4828", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:09:51.4828", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:51.4828", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-15 06:09:51.4828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-15 06:09:51.5015", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:09:51.5015", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:09:51.5015", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:09:51.5015", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:09:51.5015", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:09:51.6264", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640289,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:09:51.627Z\",\"updated_on\":\"2026-03-15T06:09:51.627Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:09:51.6264", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:09:51.6264", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:09:51.6264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:09:51.6431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:09:51.6431", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:09:51.7721", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:09:51.7721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:09:51.7721", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:51.7721", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:09:51.7721", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:09:51.7721", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:09:51.7781", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:09:51.7781", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:51.7781", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-15 06:09:51.7781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-15 06:09:51.7781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 06:09:51.7781", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:09:51.7781", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:09:51.7781", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:09:51.7781", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:09:51.9201", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640291,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:09:51.916Z\",\"updated_on\":\"2026-03-15T06:09:51.916Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:09:51.9201", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:09:51.9201", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:09:51.9201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 06:09:51.9362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 06:09:51.9362", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:09:52.0649", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:09:52.0649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 06:09:52.0649", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:52.0649", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:09:52.0649", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:09:52.0649", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:09:52.0649", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:09:52.0649", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:52.0649", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-15 06:09:52.0649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-15 06:09:52.0816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:09:52.0816", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:09:52.0816", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:09:52.0816", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:09:52.0816", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:09:52.2104", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640293,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:09:52.209Z\",\"updated_on\":\"2026-03-15T06:09:52.209Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:09:52.2104", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:09:52.2104", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:09:52.2104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:09:52.2242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:09:52.2242", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:09:52.3524", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:09:52.3524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:09:52.3524", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:52.3524", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:09:52.3524", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:09:52.3524", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:09:52.3620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:09:52.3620", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:52.3620", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-15 06:09:52.3620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-15 06:09:52.3721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:09:52.3721", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:09:52.3721", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:09:52.3721", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:09:52.3721", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:09:52.5009", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640295,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:09:52.499Z\",\"updated_on\":\"2026-03-15T06:09:52.499Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:09:52.5009", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:09:52.5009", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:09:52.5009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:09:52.5138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:09:52.5138", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:09:52.6342", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:09:52.6342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:09:52.6440", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:52.6440", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:09:52.6440", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:09:52.6440", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:09:52.6440", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:09:52.6440", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:52.6440", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-15 06:09:52.6440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-15 06:09:52.6611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:09:52.6611", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:09:52.6611", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:09:52.6611", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:09:52.6611", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:09:52.7916", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640297,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:09:52.789Z\",\"updated_on\":\"2026-03-15T06:09:52.789Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:09:52.7916", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:09:52.7916", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:09:52.7916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:09:52.7998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:09:52.7998", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:09:52.9276", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:09:52.9276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:09:52.9276", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:52.9276", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:09:52.9276", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:09:52.9276", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:09:52.9414", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:09:52.9414", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:52.9414", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-15 06:09:52.9414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-15 06:09:52.9513", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:09:52.9513", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:09:52.9513", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:09:52.9513", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:09:52.9513", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:09:53.0815", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640299,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:09:53.079Z\",\"updated_on\":\"2026-03-15T06:09:53.079Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:09:53.0815", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:09:53.0815", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:09:53.0815", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:09:53.0977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:09:53.0977", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:09:53.2262", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:09:53.2262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:09:53.2262", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:09:53.2262", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:10:04.1549", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:10:04.1816", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:10:04.7048", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:10:04.7048", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:10:04.7048", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:10:04.7237", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:10:05.2744", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:10:05.2789", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:10:05.2789", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:10:05.2950", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:10:05.8933", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:10:05.8933", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:10:05.8933", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:10:05.8933", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:10:05.8933", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:10:05.8933", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:10:05.8933", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:10:05.8933", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:10:05.8933", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:10:05.8933", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:10:05.9039", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:10:05.9039", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:13:04.1859", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:13:04.1859", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:13:04.1859", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:13:04.1859", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:13:04.1859", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:13:04.1859", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:13:04.1859", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:13:04.1859", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:13:04.1859", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:13:04.1859", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:13:04.1859", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:13:04.1859", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:13:04.1859", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:13:04.1965", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:13:04.1965", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:13:04.1965", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:13:04.7629", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:13:04.7629", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:13:04.7629", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:13:04.7793", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:13:05.3269", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:13:05.3269", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:13:05.3269", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:13:05.3408", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:13:05.9460", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:13:05.9531", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:13:05.9531", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:13:05.9531", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:13:05.9531", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:13:05.9531", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:13:05.9531", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:13:05.9531", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:13:05.9531", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:13:05.9531", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:13:05.9628", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:13:05.9628", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:16:04.1687", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:16:04.1687", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:16:04.1687", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:16:04.1687", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:16:04.1687", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:16:04.1687", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:16:04.1687", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:16:04.1687", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:16:04.1687", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:16:04.1687", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:16:04.1687", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:16:04.1687", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:16:04.1687", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:16:04.1784", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:16:04.1784", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:16:04.1784", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:16:04.7291", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:16:04.7291", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:16:04.7291", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:16:04.7471", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:16:05.2773", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:16:05.2773", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:16:05.2773", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:16:05.2997", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:16:05.9046", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:16:05.9123", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:16:05.9123", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:16:05.9123", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:16:05.9123", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:16:05.9123", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:16:05.9123", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:16:05.9123", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:16:05.9123", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:16:05.9123", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:16:05.9123", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:16:05.9123", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:19:04.1657", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:19:04.1657", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:19:04.1745", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:19:04.1745", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:19:04.1745", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:19:04.1745", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:19:04.1745", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:19:04.1745", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:19:04.1745", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:19:04.1745", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:19:04.1745", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:19:04.1745", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:19:04.1745", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:19:04.1745", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:19:04.1745", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:19:04.1951", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:19:04.7124", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:19:04.7124", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:19:04.7124", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:19:04.7288", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:19:05.2858", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:19:05.2858", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:19:05.2858", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:19:05.3092", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:19:05.8920", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:19:05.8945", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:19:05.8945", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:19:05.8945", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:19:05.8945", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:19:05.8945", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:19:05.8945", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:19:05.8945", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:19:05.8945", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:19:05.8945", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:19:05.8945", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:19:05.8945", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:22:04.1963", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:22:04.1963", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:22:04.2022", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:22:04.2022", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:22:04.2022", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:22:04.2022", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:22:04.2022", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:22:04.2022", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:22:04.2022", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:22:04.2022", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:22:04.2022", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:22:04.2022", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:22:04.2022", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:22:04.2022", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:22:04.2022", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:22:04.2213", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:22:04.7339", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:22:04.7339", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:22:04.7339", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:22:04.7518", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:22:05.3065", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:22:05.3065", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:22:05.3128", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:22:05.3367", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:22:05.9135", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:22:05.9135", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:22:05.9135", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:22:05.9135", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:22:05.9135", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:22:05.9135", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:22:05.9135", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:22:05.9135", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:22:05.9210", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:22:05.9210", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:22:05.9210", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:22:05.9210", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:24:49.1250", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:24:49.1250", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:24:49.1250", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:24:49.1250", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:49.1250", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-15 06:24:49.1250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-15 06:24:49.1417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:24:49.1417", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:24:49.1417", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:24:49.1417", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:24:49.1417", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:24:49.3169", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640301,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:24:49.315Z\",\"updated_on\":\"2026-03-15T06:24:49.315Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:24:49.3169", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:24:49.3169", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:24:49.3169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:24:49.3242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:24:49.3242", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:24:49.4529", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:24:49.4529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:24:49.4529", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:49.4529", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:24:49.4529", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:24:49.4529", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:24:49.4529", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:24:49.4529", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:49.4529", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-15 06:24:49.4529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-15 06:24:49.4698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:24:49.4698", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:24:49.4698", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:24:49.4698", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:24:49.4698", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:24:49.6001", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640303,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:24:49.598Z\",\"updated_on\":\"2026-03-15T06:24:49.598Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:24:49.6001", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:24:49.6001", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:24:49.6001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:24:49.6110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:24:49.6110", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:24:49.7396", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:24:49.7396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:24:49.7396", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:49.7396", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:24:49.7396", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:24:49.7396", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:24:49.7497", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:24:49.7497", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:49.7497", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-15 06:24:49.7497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-15 06:24:49.7497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 06:24:49.7497", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:24:49.7497", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:24:49.7497", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:24:49.7497", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:24:49.8886", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640305,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:24:49.887Z\",\"updated_on\":\"2026-03-15T06:24:49.887Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:24:49.8886", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:24:49.8886", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:24:49.8886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 06:24:49.8886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 06:24:49.8886", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:24:50.0288", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:24:50.0288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 06:24:50.0288", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:50.0288", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:24:50.0288", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:24:50.0288", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:24:50.0288", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:24:50.0288", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:50.0288", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-15 06:24:50.0288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-15 06:24:50.0513", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:24:50.0513", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:24:50.0513", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:24:50.0513", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:24:50.0513", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:24:50.1749", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640307,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:24:50.178Z\",\"updated_on\":\"2026-03-15T06:24:50.178Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:24:50.1749", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:24:50.1749", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:24:50.1749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:24:50.1929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:24:50.1929", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:24:50.3229", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:24:50.3229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:24:50.3229", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:50.3229", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:24:50.3229", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:24:50.3229", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:24:50.3283", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:24:50.3283", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:50.3283", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-15 06:24:50.3283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-15 06:24:50.3283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:24:50.3283", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:24:50.3283", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:24:50.3283", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:24:50.3283", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:24:50.4660", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640309,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:24:50.465Z\",\"updated_on\":\"2026-03-15T06:24:50.465Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:24:50.4660", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:24:50.4660", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:24:50.4660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:24:50.4660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:24:50.4660", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:24:50.6022", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:24:50.6022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:24:50.6022", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:50.6022", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:24:50.6089", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:24:50.6089", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:24:50.6089", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:24:50.6089", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:50.6089", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-15 06:24:50.6089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-15 06:24:50.6253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 06:24:50.6253", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:24:50.6253", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:24:50.6253", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:24:50.6253", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:24:50.7544", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640311,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:24:50.753Z\",\"updated_on\":\"2026-03-15T06:24:50.753Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:24:50.7544", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:24:50.7544", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:24:50.7544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 06:24:50.7678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 06:24:50.7678", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:24:50.8957", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:24:50.8957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 06:24:50.8957", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:50.8957", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:24:50.9031", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:24:50.9031", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:24:50.9031", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:24:50.9031", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:50.9031", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" } { "timestamp": "2026-03-15 06:24:50.9031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" } { "timestamp": "2026-03-15 06:24:50.9195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:24:50.9195", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:24:50.9195", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:24:50.9195", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:24:50.9195", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:24:51.0397", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640313,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:24:51.047Z\",\"updated_on\":\"2026-03-15T06:24:51.047Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:24:51.0397", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:24:51.0397", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:24:51.0397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:24:51.0598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:24:51.0598", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:24:51.1920", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:24:51.1920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:24:51.1920", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:51.1920", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:24:51.1920", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:24:51.1920", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:24:51.2018", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:24:51.2018", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:51.2018", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-15 06:24:51.2018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-15 06:24:51.2018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:24:51.2018", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:24:51.2018", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:24:51.2018", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:24:51.2018", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:24:51.3501", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640315,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:24:51.348Z\",\"updated_on\":\"2026-03-15T06:24:51.348Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:24:51.3501", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:24:51.3501", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:24:51.3501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:24:51.3593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:24:51.3593", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:24:51.4874", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:24:51.4874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:24:51.4874", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:24:51.4874", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:25:04.2418", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:25:04.2418", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:25:04.2489", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:25:04.2489", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:25:04.2489", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:25:04.2489", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:25:04.2489", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:25:04.2489", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:25:04.2489", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:25:04.2489", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:25:04.2489", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:25:04.2489", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:25:04.2489", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:25:04.2489", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:25:04.2489", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:25:04.2713", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:25:04.8136", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:25:04.8136", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:25:04.8136", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:25:04.8341", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:25:05.4008", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:25:05.4026", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:25:05.4026", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:25:05.4218", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:25:06.0178", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:25:06.0178", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:25:06.0178", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:25:06.0178", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:25:06.0178", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:25:06.0178", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:25:06.0178", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:25:06.0178", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:25:06.0178", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:25:06.0282", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:25:06.0282", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:25:06.0282", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:28:04.1598", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:28:04.1598", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:28:04.1646", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:28:04.1646", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:28:04.1646", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:28:04.1646", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:28:04.1646", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:28:04.1646", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:28:04.1646", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:28:04.1646", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:28:04.1646", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:28:04.1646", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:28:04.1646", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:28:04.1646", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:28:04.1646", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:28:04.1823", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:28:04.6999", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:28:04.6999", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:28:04.6999", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:28:04.7156", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:28:05.2769", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:28:05.2769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:28:05.2769", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:28:05.2956", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:28:05.8773", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:28:05.8773", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:28:05.8773", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:28:05.8773", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:28:05.8773", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:28:05.8773", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:28:05.8773", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:28:05.8773", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:28:05.8864", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:28:05.8864", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:28:05.8864", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:28:05.8864", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:31:04.1601", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:31:04.1601", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:31:04.1659", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:31:04.1659", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:31:04.1659", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:31:04.1659", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:31:04.1659", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:31:04.1659", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:31:04.1659", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:31:04.1659", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:31:04.1659", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:31:04.1659", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:31:04.1659", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:31:04.1659", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:31:04.1659", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:31:04.1874", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:31:04.7221", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:31:04.7242", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:31:04.7242", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:31:04.7242", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:31:05.2845", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:31:05.2878", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:31:05.2878", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:31:05.3072", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:31:05.9423", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:31:05.9446", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:31:05.9446", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:31:05.9446", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:31:05.9446", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:31:05.9446", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:31:05.9446", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:31:05.9446", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:31:05.9446", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:31:05.9446", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:31:05.9446", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:31:05.9446", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:34:04.3944", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:34:04.3944", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:34:04.3944", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:34:04.3944", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:34:04.3944", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:34:04.3944", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:34:04.3944", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:34:04.3944", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:34:04.3944", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:34:04.3944", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:34:04.3944", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:34:04.3944", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:34:04.3944", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:34:04.4082", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:34:04.4082", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:34:04.4597", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:34:05.1787", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:34:05.1787", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:34:05.1787", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:34:05.1962", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:34:05.8049", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:34:05.8049", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:34:05.8049", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:34:05.8301", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:34:06.4328", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:34:06.4328", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:34:06.4328", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:34:06.4328", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:34:06.4328", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:34:06.4328", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:34:06.4399", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:34:06.4399", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:34:06.4399", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:34:06.4399", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:34:06.4399", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:34:06.4399", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:37:04.2040", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:37:04.2040", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:37:04.2040", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:37:04.2040", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:37:04.2040", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:37:04.2040", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:37:04.2040", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:37:04.2040", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:37:04.2040", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:37:04.2040", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:37:04.2040", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:37:04.2040", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:37:04.2040", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:37:04.2040", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:37:04.2239", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:37:04.2355", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:37:04.7564", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:37:04.7564", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:37:04.7564", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:37:04.7731", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:37:05.3191", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:37:05.3191", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:37:05.3191", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:37:05.3335", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:37:05.9496", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:37:05.9496", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:37:05.9523", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:37:05.9523", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:37:05.9523", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:37:05.9523", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:37:05.9523", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:37:05.9523", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:37:05.9523", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:37:05.9523", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:37:05.9523", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:37:05.9523", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:40:04.1930", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:40:04.1930", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:40:04.2001", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:40:04.2001", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:40:04.2001", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:40:04.2001", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:40:04.2001", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:40:04.2001", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:40:04.2001", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:40:04.2001", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:40:04.2001", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:40:04.2001", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:40:04.2001", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:40:04.2001", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:40:04.2001", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:40:04.2364", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:40:04.8159", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:40:04.8159", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:40:04.8159", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:40:04.8411", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:40:05.4129", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:40:05.4129", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:40:05.4178", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:40:05.4390", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:40:06.0487", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:40:06.0487", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:40:06.0487", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:40:06.0487", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:40:06.0487", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:40:06.0487", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:40:06.0487", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:40:06.0487", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:40:06.0487", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:40:06.0586", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:40:06.0586", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:40:06.0586", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:43:04.2083", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:43:04.2083", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:43:04.2143", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:43:04.2143", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:43:04.2143", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:43:04.2143", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:43:04.2143", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:43:04.2143", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:43:04.2143", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:43:04.2143", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:43:04.2143", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:43:04.2143", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:43:04.2143", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:43:04.2143", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:43:04.2143", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:43:04.2311", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:43:04.7506", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:43:04.7506", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:43:04.7506", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:43:04.7657", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:43:05.3287", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:43:05.3287", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:43:05.3287", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:43:05.3494", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:43:05.9830", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:43:05.9830", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:43:05.9830", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:43:05.9830", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:43:05.9830", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:43:05.9830", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:43:05.9830", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:43:05.9830", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:43:05.9830", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:43:05.9945", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:43:05.9945", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:43:05.9945", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:46:04.1572", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:46:04.1572", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:46:04.1661", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:46:04.1661", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:46:04.1661", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:46:04.1661", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:46:04.1661", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:46:04.1661", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:46:04.1661", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:46:04.1661", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:46:04.1661", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:46:04.1661", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:46:04.1661", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:46:04.1661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:46:04.1661", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:46:04.1857", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:46:04.7188", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:46:04.7188", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:46:04.7188", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:46:04.7342", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:46:05.2786", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:46:05.2786", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:46:05.2870", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:46:05.3082", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:46:05.9345", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:46:05.9345", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:46:05.9345", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:46:05.9427", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:46:05.9427", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:46:05.9427", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:46:05.9427", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:46:05.9427", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:46:05.9427", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:46:05.9427", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:46:05.9427", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:46:05.9427", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:49:04.1535", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:49:04.1535", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:49:04.1600", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:49:04.1600", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:49:04.1600", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:49:04.1600", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:49:04.1600", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:49:04.1600", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:49:04.1600", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:49:04.1600", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:49:04.1600", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:49:04.1600", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:49:04.1600", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:49:04.1600", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:49:04.1600", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:49:04.1815", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:49:04.6976", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:49:04.6976", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:49:04.6976", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:49:04.7137", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:49:05.2894", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:49:05.2894", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:49:05.2894", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:49:05.3175", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:49:05.9285", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:49:05.9285", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:49:05.9285", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:49:05.9285", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:49:05.9285", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:49:05.9285", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:49:05.9285", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:49:05.9285", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:49:05.9390", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:49:05.9390", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:49:05.9390", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:49:05.9390", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:52:04.2224", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:52:04.2224", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:52:04.2224", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:52:04.2224", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:52:04.2224", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:52:04.2224", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:52:04.2224", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:52:04.2224", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:52:04.2224", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:52:04.2224", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:52:04.2224", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:52:04.2224", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:52:04.2224", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:52:04.2224", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:52:04.2405", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:52:04.2631", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:52:04.7886", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:52:04.7886", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:52:04.7886", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:52:04.8033", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:52:05.3646", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:52:05.3646", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:52:05.3646", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:52:05.3781", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:52:05.9850", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:52:05.9850", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:52:05.9850", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:52:05.9850", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:52:05.9850", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:52:05.9850", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:52:05.9850", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:52:05.9850", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:52:05.9850", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:52:05.9850", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:52:06.0003", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:52:06.0003", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:54:49.1175", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:54:49.1175", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:54:49.1231", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:54:49.1231", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:54:49.1231", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-15 06:54:49.1231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-15 06:54:49.1231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:54:49.1231", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:54:49.1231", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:54:49.1231", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:54:49.1231", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:54:49.3108", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640317,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:54:49.308Z\",\"updated_on\":\"2026-03-15T06:54:49.308Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:54:49.3108", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:54:49.3108", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:54:49.3108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:54:49.3108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:54:49.3108", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:54:49.4452", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:54:49.4452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:54:49.4452", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:54:49.4452", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:54:49.4497", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:54:49.4497", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 06:54:49.4497", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:54:49.4497", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:54:49.4497", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-15 06:54:49.4497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-15 06:54:49.4653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 06:54:49.4653", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 06:54:49.4653", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 06:54:49.4653", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 06:54:49.4653", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 06:54:49.5935", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640319,\"delivery_status\":1,\"created_on\":\"2026-03-15T06:54:49.591Z\",\"updated_on\":\"2026-03-15T06:54:49.591Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 06:54:49.5935", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 06:54:49.5935", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 06:54:49.5935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 06:54:49.5935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 06:54:49.5935", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 06:54:49.7310", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 06:54:49.7310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 06:54:49.7310", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 06:54:49.7310", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:55:04.3011", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:55:04.3011", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:55:04.3011", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:55:04.3081", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:55:04.3081", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:55:04.3081", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:55:04.3081", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:55:04.3081", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:55:04.3081", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:55:04.3081", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:55:04.3081", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:55:04.3081", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:55:04.3081", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:55:04.3081", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:55:04.3081", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:55:04.3250", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:55:04.8474", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:55:04.8474", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:55:04.8474", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:55:04.8713", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:55:05.4247", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:55:05.4247", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:55:05.4247", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:55:05.4578", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:55:06.0888", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:55:06.0888", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:55:06.0888", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:55:06.0888", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:55:06.0888", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:55:06.0888", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:55:06.0888", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:55:06.0888", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:55:06.0888", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:55:06.0888", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:55:06.0888", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:55:06.0888", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 06:58:04.2179", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 06:58:04.2179", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 06:58:04.2290", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 06:58:04.2290", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 06:58:04.2290", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 06:58:04.2290", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:58:04.2290", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:58:04.2290", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:58:04.2290", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:58:04.2290", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:58:04.2290", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:58:04.2290", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 06:58:04.2290", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 06:58:04.2290", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 06:58:04.2290", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 06:58:04.2529", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:58:04.7761", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:58:04.7761", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 06:58:04.7761", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 06:58:04.7917", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:58:05.3534", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:58:05.3534", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 06:58:05.3534", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 06:58:05.3812", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 06:58:05.9624", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 06:58:05.9624", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 06:58:05.9624", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:58:05.9624", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 06:58:05.9624", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 06:58:05.9624", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 06:58:05.9624", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 06:58:05.9624", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 06:58:05.9624", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 06:58:05.9624", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 06:58:05.9624", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 06:58:05.9624", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:01:04.1627", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:01:04.1627", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:01:04.1627", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:01:04.1627", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:01:04.1627", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:01:04.1627", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:01:04.1781", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:01:04.1781", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:01:04.1990", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:01:04.7105", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:01:04.7105", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:01:04.7105", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:01:04.7276", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:01:05.3047", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:01:05.3047", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:01:05.3047", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:01:05.3266", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:01:05.9384", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:01:05.9384", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:01:05.9384", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:01:05.9384", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:01:05.9384", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:01:05.9384", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:01:05.9384", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:01:05.9384", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:01:05.9445", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:01:05.9445", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:01:05.9445", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:01:05.9445", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:04:04.1835", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:04:04.1835", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:04:04.1896", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:04:04.1896", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:04:04.1896", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:04:04.1896", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:04:04.1896", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:04:04.1896", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:04:04.1896", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:04:04.1896", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:04:04.1896", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:04:04.1896", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:04:04.1896", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:04:04.1896", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:04:04.1896", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:04:04.2110", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:04:04.7303", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:04:04.7303", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:04:04.7303", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:04:04.7602", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:04:05.3059", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:04:05.3059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:04:05.3059", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:04:05.3215", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:04:05.9466", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:04:05.9466", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:04:05.9466", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:04:05.9466", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:04:05.9466", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:04:05.9466", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:04:05.9466", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:04:05.9466", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:04:05.9573", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:04:05.9573", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:04:05.9573", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:04:05.9573", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:07:04.2448", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:07:04.2448", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:07:04.2485", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:07:04.2485", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:07:04.2485", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:07:04.2485", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:07:04.2485", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:07:04.2485", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:07:04.2485", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:07:04.2485", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:07:04.2485", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:07:04.2485", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:07:04.2485", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:07:04.2485", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:07:04.2640", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:07:04.2807", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:07:04.8049", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:07:04.8049", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:07:04.8049", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:07:04.8237", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:07:05.3856", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:07:05.3888", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:07:05.3888", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:07:05.3888", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:07:06.0311", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:07:06.0311", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:07:06.0311", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:07:06.0311", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:07:06.0311", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:07:06.0311", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:07:06.0311", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:07:06.0311", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:07:06.0311", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:07:06.0311", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:07:06.0311", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:07:06.0311", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:09:49.2328", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:09:49.2328", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 07:09:49.2328", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:09:49.2328", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:09:49.2328", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-15 07:09:49.2328", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-15 07:09:49.2546", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 07:09:49.2546", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 07:09:49.2546", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 07:09:49.2546", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 07:09:49.2546", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 07:09:49.4230", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640321,\"delivery_status\":1,\"created_on\":\"2026-03-15T07:09:49.429Z\",\"updated_on\":\"2026-03-15T07:09:49.429Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 07:09:49.4230", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 07:09:49.4230", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 07:09:49.4230", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 07:09:49.4439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 07:09:49.4439", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 07:09:49.5683", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 07:09:49.5683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 07:09:49.5745", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:09:49.5745", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:09:49.5745", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:09:49.5745", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 07:09:49.5745", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:09:49.5745", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:09:49.5745", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-15 07:09:49.5745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-15 07:09:49.5939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 07:09:49.5939", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 07:09:49.5939", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 07:09:49.5939", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 07:09:49.5939", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 07:09:49.7166", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640323,\"delivery_status\":1,\"created_on\":\"2026-03-15T07:09:49.720Z\",\"updated_on\":\"2026-03-15T07:09:49.720Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 07:09:49.7166", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 07:09:49.7166", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 07:09:49.7166", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 07:09:49.7327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 07:09:49.7327", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 07:09:49.8640", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 07:09:49.8640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 07:09:49.8640", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:09:49.8640", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:09:49.8640", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:09:49.8640", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 07:09:49.8708", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:09:49.8708", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:09:49.8708", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-15 07:09:49.8708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-15 07:09:49.8708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 07:09:49.8708", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 07:09:49.8708", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 07:09:49.8708", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 07:09:49.8708", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 07:09:50.0058", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640325,\"delivery_status\":1,\"created_on\":\"2026-03-15T07:09:50.008Z\",\"updated_on\":\"2026-03-15T07:09:50.008Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 07:09:50.0058", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 07:09:50.0122", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 07:09:50.0122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 07:09:50.0280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 07:09:50.0280", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 07:09:50.1562", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 07:09:50.1562", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 07:09:50.1562", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:09:50.1562", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:10:04.2124", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:10:04.2124", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:10:04.2186", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:10:04.2186", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:10:04.2186", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:10:04.2186", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:10:04.2186", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:10:04.2186", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:10:04.2186", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:10:04.2186", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:10:04.2186", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:10:04.2186", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:10:04.2186", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:10:04.2186", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:10:04.2186", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:10:04.2347", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:10:04.7623", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:10:04.7623", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:10:04.7623", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:10:04.7790", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:10:05.3386", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:10:05.3386", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:10:05.3386", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:10:05.3773", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:10:05.9965", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:10:05.9965", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:10:05.9965", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:10:05.9965", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:10:05.9965", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:10:05.9965", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:10:05.9965", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:10:05.9965", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:10:05.9965", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:10:05.9965", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:10:05.9965", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:10:05.9965", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:13:04.2095", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:13:04.2095", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:13:04.2159", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:13:04.2159", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:13:04.2159", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:13:04.2159", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:13:04.2159", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:13:04.2159", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:13:04.2159", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:13:04.2159", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:13:04.2159", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:13:04.2159", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:13:04.2159", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:13:04.2159", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:13:04.2159", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:13:04.2439", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:13:04.7685", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:13:04.7685", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:13:04.7685", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:13:04.7837", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:13:05.3464", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:13:05.3464", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:13:05.3518", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:13:05.3518", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:13:05.9499", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:13:05.9499", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:13:05.9499", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:13:05.9499", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:13:05.9499", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:13:05.9499", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:13:05.9499", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:13:05.9499", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:13:05.9499", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:13:05.9499", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:13:05.9617", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:13:05.9617", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:16:04.1866", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:16:04.1866", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:16:04.1929", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:16:04.1929", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:16:04.1929", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:16:04.1929", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:16:04.1929", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:16:04.1929", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:16:04.1929", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:16:04.1929", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:16:04.1929", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:16:04.1929", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:16:04.1929", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:16:04.1929", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:16:04.1929", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:16:04.2117", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:16:04.7444", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:16:04.7444", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:16:04.7444", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:16:04.7627", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:16:05.3226", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:16:05.3226", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:16:05.3226", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:16:05.3426", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:16:05.9264", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:16:05.9264", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:16:05.9264", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:16:05.9264", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:16:05.9264", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:16:05.9264", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:16:05.9264", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:16:05.9264", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:16:05.9264", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:16:05.9264", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:16:05.9264", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:16:05.9264", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:19:04.1741", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:19:04.1741", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:19:04.1741", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:19:04.1741", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:19:04.1741", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:19:04.1741", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:19:04.1741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:19:04.1741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:19:04.1741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:19:04.1741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:19:04.1741", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:19:04.1741", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:19:04.1741", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:19:04.1899", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:19:04.1899", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:19:04.2137", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:19:04.7316", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:19:04.7316", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:19:04.7381", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:19:04.7381", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:19:05.3081", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:19:05.3131", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:19:05.3131", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:19:05.3131", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:19:05.9303", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:19:05.9303", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:19:05.9303", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:19:05.9303", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:19:05.9303", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:19:05.9303", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:19:05.9303", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:19:05.9303", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:19:05.9303", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:19:05.9303", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:19:05.9403", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:19:05.9403", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:22:04.2356", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:22:04.2629", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:22:04.7988", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:22:04.7988", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:22:04.7988", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:22:04.8157", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:22:05.3944", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:22:05.3944", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:22:05.3944", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:22:05.4068", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:22:06.0464", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:22:06.0464", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:22:06.0464", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:22:06.0464", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:22:06.0464", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:22:06.0464", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:22:06.0464", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:22:06.0464", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:22:06.0464", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:22:06.0464", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:22:06.0610", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:22:06.0610", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:24:49.4187", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:24:49.4187", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 07:24:49.4187", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:24:49.4187", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:24:49.4187", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-15 07:24:49.4187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-15 07:24:49.4343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 07:24:49.4343", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 07:24:49.4343", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 07:24:49.4343", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 07:24:49.4343", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 07:24:49.6105", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640327,\"delivery_status\":1,\"created_on\":\"2026-03-15T07:24:49.608Z\",\"updated_on\":\"2026-03-15T07:24:49.608Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 07:24:49.6105", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 07:24:49.6105", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 07:24:49.6105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 07:24:49.6105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 07:24:49.6196", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 07:24:49.7462", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 07:24:49.7462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 07:24:49.7462", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:24:49.7462", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:25:04.1775", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:25:04.1775", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:25:04.1830", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:25:04.1830", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:25:04.1830", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:25:04.1830", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:25:04.1830", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:25:04.1830", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:25:04.1830", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:25:04.1830", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:25:04.1830", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:25:04.1830", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:25:04.1830", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:25:04.1830", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:25:04.1830", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:25:04.2030", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:25:04.7696", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:25:04.7696", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:25:04.7696", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:25:04.7850", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:25:05.3391", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:25:05.3391", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:25:05.3391", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:25:05.3569", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:25:05.9296", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:25:05.9340", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:25:05.9340", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:25:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:25:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:25:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:25:05.9340", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:25:05.9340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:25:05.9340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:25:05.9340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:25:05.9340", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:25:05.9340", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:28:04.1662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:28:04.1662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:28:04.1662", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:28:04.1662", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:28:04.1662", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:28:04.1662", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:28:04.1662", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:28:04.1662", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:28:04.1662", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:28:04.1662", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:28:04.1662", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:28:04.1662", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:28:04.1662", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:28:04.1662", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:28:04.1801", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:28:04.1994", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:28:04.7144", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:28:04.7144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:28:04.7144", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:28:04.7334", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:28:05.2735", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:28:05.2735", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:28:05.2735", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:28:05.2905", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:28:05.8724", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:28:05.8724", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:28:05.8724", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:28:05.8724", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:28:05.8724", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:28:05.8724", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:28:05.8724", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:28:05.8724", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:28:05.8724", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:28:05.8829", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:28:05.8829", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:28:05.8829", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:31:04.1590", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:31:04.1590", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:31:04.1639", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:31:04.1639", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:31:04.1639", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:31:04.1639", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:31:04.1639", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:31:04.1639", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:31:04.1639", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:31:04.1639", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:31:04.1639", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:31:04.1639", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:31:04.1639", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:31:04.1639", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:31:04.1639", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:31:04.1779", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:31:04.7676", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:31:04.7690", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:31:04.7690", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:31:04.7690", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:31:05.3575", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:31:05.3575", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:31:05.3575", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:31:05.3707", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:31:05.9933", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:31:05.9933", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:31:05.9933", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:31:05.9933", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:31:05.9933", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:31:05.9933", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:31:05.9933", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:31:05.9933", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:31:06.0039", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:31:06.0039", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:31:06.0039", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:31:06.0039", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:34:04.1810", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:34:04.1810", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:34:04.1810", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:34:04.1810", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:34:04.1810", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:34:04.1810", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:34:04.1810", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:34:04.1810", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:34:04.1810", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:34:04.1810", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:34:04.1810", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:34:04.1810", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:34:04.1878", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:34:04.1878", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:34:04.1878", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:34:04.2046", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:34:04.7221", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:34:04.7221", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:34:04.7221", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:34:04.7377", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:34:05.2850", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:34:05.2850", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:34:05.2850", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:34:05.3111", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:34:05.8853", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:34:05.8853", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:34:05.8853", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:34:05.8853", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:34:05.8853", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:34:05.8853", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:34:05.8853", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:34:05.8853", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:34:05.8909", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:34:05.8909", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:34:05.8909", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:34:05.8909", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:37:04.3191", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:37:04.3191", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:37:04.3313", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:37:04.3313", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:37:04.3313", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:37:04.3313", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:37:04.3313", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:37:04.3313", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:37:04.3313", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:37:04.3313", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:37:04.3313", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:37:04.3313", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:37:04.3313", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:37:04.3313", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:37:04.3411", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:37:04.3623", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:37:04.8930", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:37:04.8930", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:37:04.8930", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:37:04.9144", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:37:05.4791", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:37:05.4861", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:37:05.4861", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:37:05.5240", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:37:06.1287", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:37:06.1287", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:37:06.1287", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:37:06.1287", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:37:06.1287", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:37:06.1287", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:37:06.1287", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:37:06.1287", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:37:06.1414", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:37:06.1414", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:37:06.1414", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:37:06.1414", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:39:49.1616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:39:49.1616", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 07:39:49.1673", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:39:49.1673", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:39:49.1673", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-15 07:39:49.1673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-15 07:39:49.1673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 07:39:49.1673", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 07:39:49.1673", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 07:39:49.1673", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 07:39:49.1673", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 07:39:49.3609", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640329,\"delivery_status\":1,\"created_on\":\"2026-03-15T07:39:49.356Z\",\"updated_on\":\"2026-03-15T07:39:49.356Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 07:39:49.3609", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 07:39:49.3609", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 07:39:49.3609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 07:39:49.3692", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 07:39:49.3692", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 07:39:49.4971", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 07:39:49.4971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 07:39:49.4971", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:39:49.4971", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:39:49.4971", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:39:49.4971", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 07:39:49.4971", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:39:49.4971", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:39:49.4971", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-15 07:39:49.4971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-15 07:39:49.5183", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 07:39:49.5183", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 07:39:49.5183", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 07:39:49.5183", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 07:39:49.5183", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 07:39:49.6591", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640331,\"delivery_status\":1,\"created_on\":\"2026-03-15T07:39:49.659Z\",\"updated_on\":\"2026-03-15T07:39:49.659Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 07:39:49.6591", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 07:39:49.6591", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 07:39:49.6591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 07:39:49.6709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 07:39:49.6709", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 07:39:49.7976", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 07:39:49.7976", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 07:39:49.7976", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:39:49.7976", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:39:49.7976", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:39:49.7976", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 07:39:49.8102", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:39:49.8102", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:39:49.8102", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-15 07:39:49.8102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-15 07:39:49.8102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 07:39:49.8102", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 07:39:49.8102", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 07:39:49.8102", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 07:39:49.8102", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 07:39:49.9493", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640333,\"delivery_status\":1,\"created_on\":\"2026-03-15T07:39:49.947Z\",\"updated_on\":\"2026-03-15T07:39:49.947Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 07:39:49.9493", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 07:39:49.9493", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 07:39:49.9493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 07:39:49.9644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 07:39:49.9644", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 07:39:50.0949", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 07:39:50.0949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 07:39:50.0949", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:39:50.0949", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:39:50.0949", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:39:50.0949", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 07:39:50.1046", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:39:50.1046", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:39:50.1046", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-15 07:39:50.1046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-15 07:39:50.1046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 07:39:50.1046", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 07:39:50.1046", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 07:39:50.1046", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 07:39:50.1046", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 07:39:50.2460", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640335,\"delivery_status\":1,\"created_on\":\"2026-03-15T07:39:50.244Z\",\"updated_on\":\"2026-03-15T07:39:50.244Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 07:39:50.2460", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 07:39:50.2460", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 07:39:50.2460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 07:39:50.2613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 07:39:50.2613", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 07:39:50.3811", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 07:39:50.3811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 07:39:50.3914", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:39:50.3914", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:39:50.3914", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:39:50.3914", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 07:39:50.3914", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:39:50.3914", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:39:50.3914", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-15 07:39:50.3914", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-15 07:39:50.4051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 07:39:50.4051", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 07:39:50.4051", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 07:39:50.4051", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 07:39:50.4051", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 07:39:50.5332", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640337,\"delivery_status\":1,\"created_on\":\"2026-03-15T07:39:50.531Z\",\"updated_on\":\"2026-03-15T07:39:50.531Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 07:39:50.5332", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 07:39:50.5332", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 07:39:50.5332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 07:39:50.5451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 07:39:50.5451", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 07:39:50.6723", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 07:39:50.6723", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 07:39:50.6723", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:39:50.6723", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:39:50.6723", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:39:50.6723", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 07:39:50.6723", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:39:50.6723", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:39:50.6723", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-15 07:39:50.6723", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-15 07:39:50.6910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 07:39:50.6910", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 07:39:50.6910", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 07:39:50.6910", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 07:39:50.6910", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 07:39:50.8203", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640339,\"delivery_status\":1,\"created_on\":\"2026-03-15T07:39:50.818Z\",\"updated_on\":\"2026-03-15T07:39:50.818Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 07:39:50.8203", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 07:39:50.8203", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 07:39:50.8203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 07:39:50.8352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 07:39:50.8352", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 07:39:50.9656", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 07:39:50.9656", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 07:39:50.9656", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 07:39:50.9656", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:40:04.1906", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:40:04.1906", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:40:04.1906", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:40:04.1906", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:40:04.1906", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:40:04.1906", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:40:04.1906", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:40:04.1906", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:40:04.1906", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:40:04.1906", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:40:04.1968", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:40:04.1968", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:40:04.1968", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:40:04.1968", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:40:04.1968", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:40:04.2216", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:40:04.7858", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:40:04.7858", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:40:04.7911", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:40:04.7911", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:40:05.3511", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:40:05.3535", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:40:05.3535", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:40:05.3800", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:40:05.9696", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:40:05.9696", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:40:05.9696", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:40:05.9696", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:40:05.9696", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:40:05.9696", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:40:05.9696", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:40:05.9696", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:40:05.9696", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:40:05.9696", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:40:05.9798", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:40:05.9798", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:43:04.2235", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:43:04.2235", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:43:04.2298", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:43:04.2298", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:43:04.2298", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:43:04.2298", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:43:04.2298", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:43:04.2298", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:43:04.2298", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:43:04.2298", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:43:04.2298", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:43:04.2298", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:43:04.2298", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:43:04.2298", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:43:04.2298", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:43:04.2512", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:43:04.7828", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:43:04.7828", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:43:04.7828", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:43:04.7975", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:43:05.3304", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:43:05.3304", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:43:05.3346", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:43:05.3562", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:43:05.9748", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:43:05.9748", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:43:05.9748", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:43:05.9748", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:43:05.9748", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:43:05.9748", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:43:05.9748", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:43:05.9748", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:43:05.9748", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:43:05.9748", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:43:05.9748", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:43:05.9748", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:46:04.1633", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:46:04.1633", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:46:04.1633", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:46:04.1633", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:46:04.1633", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:46:04.1751", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:46:04.1925", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:46:04.7078", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:46:04.7078", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:46:04.7078", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:46:04.7276", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:46:05.2964", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:46:05.2964", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:46:05.3012", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:46:05.3012", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:46:05.9141", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:46:05.9141", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:46:05.9141", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:46:05.9141", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:46:05.9141", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:46:05.9141", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:46:05.9141", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:46:05.9141", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:46:05.9141", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:46:05.9141", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:46:05.9249", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:46:05.9249", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:49:04.1815", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:49:04.1815", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:49:04.1815", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:49:04.1872", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:49:04.1872", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:49:04.1872", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:49:04.1872", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:49:04.1872", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:49:04.1872", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:49:04.1872", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:49:04.1872", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:49:04.1872", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:49:04.1872", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:49:04.1872", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:49:04.1872", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:49:04.2103", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:49:04.7238", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:49:04.7238", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:49:04.7238", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:49:04.7440", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:49:05.3202", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:49:05.3202", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:49:05.3202", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:49:05.3407", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:49:05.9529", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:49:05.9529", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:49:05.9529", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:49:05.9529", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:49:05.9529", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:49:05.9529", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:49:05.9529", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:49:05.9529", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:49:05.9529", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:49:05.9529", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:49:05.9529", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:49:05.9529", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:52:04.1948", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:52:04.1948", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:52:04.2031", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:52:04.2031", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:52:04.2031", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:52:04.2031", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:52:04.2031", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:52:04.2031", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:52:04.2031", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:52:04.2031", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:52:04.2031", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:52:04.2031", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:52:04.2031", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:52:04.2031", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:52:04.2031", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:52:04.2277", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:52:04.7574", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:52:04.7574", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:52:04.7624", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:52:04.7624", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:52:05.3087", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:52:05.3149", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:52:05.3149", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:52:05.3433", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:52:05.9668", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:52:05.9668", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:52:05.9668", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:52:05.9668", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:52:05.9668", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:52:05.9668", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:52:05.9668", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:52:05.9668", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:52:05.9668", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:52:05.9668", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:52:05.9821", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:52:05.9821", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:55:04.2244", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:55:04.2244", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:55:04.2311", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:55:04.2311", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:55:04.2311", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:55:04.2311", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:55:04.2311", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:55:04.2311", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:55:04.2311", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:55:04.2311", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:55:04.2311", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:55:04.2311", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:55:04.2311", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:55:04.2311", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:55:04.2311", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:55:04.2461", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:55:05.1494", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:55:05.1540", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:55:05.1540", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:55:05.1722", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:55:06.2925", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:55:06.2925", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:55:06.2925", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:55:06.3096", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:55:07.1734", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:55:07.1734", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:55:07.1734", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:55:07.1734", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:55:07.1734", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:55:07.1734", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:55:07.1734", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:55:07.1734", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:55:07.1825", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:55:07.1825", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:55:07.1825", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:55:07.1825", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 07:58:04.4968", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 07:58:04.4968", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 07:58:04.4968", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 07:58:04.4968", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 07:58:04.4968", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 07:58:04.4968", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:58:04.4968", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:58:04.4968", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:58:04.4968", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:58:04.4968", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:58:04.4968", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:58:04.4968", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 07:58:04.4968", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 07:58:04.4968", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 07:58:04.5071", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 07:58:04.5439", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:58:05.0892", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:58:05.1003", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 07:58:05.1003", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 07:58:05.1484", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:58:05.7697", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:58:05.7843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 07:58:05.7978", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 07:58:05.8765", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 07:58:06.5572", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 07:58:06.5572", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 07:58:06.5572", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:58:06.5572", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 07:58:06.5572", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 07:58:06.5572", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 07:58:06.5572", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 07:58:06.5572", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 07:58:06.5775", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 07:58:06.5915", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 07:58:06.6036", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 07:58:06.6036", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:00:02.2807", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:00:02.2807", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1541\"}]}" } { "timestamp": "2026-03-15 08:00:02.2865", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 08:00:02.2865", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 08:00:02.2865", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 08:00:02.2865", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:00:02.3009", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:00:02.3009", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:00:02.3009", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:00:02.4736", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00036\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00036
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 02-Feb-2026 10:37:48 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640341,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:00:02.471Z\",\"updated_on\":\"2026-03-15T08:00:02.471Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:00:02.4736", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:00:02.4736", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:00:02.4736", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 08:00:02.4736", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-15 08:00:02.4736", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"916303513182\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00036\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"02-Feb-2026 10:37:48 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1541?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 08:00:02.6115", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:00:02.6115", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 08:00:02.6115", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:00:02.6115", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:00:02.6115", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2884\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1641\"}]}" } { "timestamp": "2026-03-15 08:00:02.6213", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-15 08:00:02.6213", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 08:00:02.6315", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 08:00:02.6315", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:00:02.6315", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:00:02.6315", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:00:02.6315", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:00:02.7606", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233aaa442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00044\",\"text\":null,\"html\":\"

Dear Abhinav Kumar,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00044
\\n Reported By:<\/strong> Shreya Ved
\\n Date & Time:<\/strong> 10-Feb-2026 03:14:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: fsd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"delivery_status\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640343,\"created_on\":\"2026-03-15T08:00:02.758Z\",\"updated_on\":\"2026-03-15T08:00:02.758Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:00:02.7606", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:00:02.7606", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:00:02.7718", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-15 08:00:02.7718", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2884" } { "timestamp": "2026-03-15 08:00:02.7718", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"91072738833504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Kumar\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00044\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"10-Feb-2026 03:14:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: fsd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1641?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-15 08:00:02.9012", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:00:02.9012", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-15 08:00:02.9012", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:01:04.2004", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:01:04.2004", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:01:04.2082", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:01:04.2082", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:01:04.2082", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:01:04.2082", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:01:04.2082", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:01:04.2082", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:01:04.2082", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:01:04.2082", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:01:04.2082", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:01:04.2082", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:01:04.2082", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:01:04.2082", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:01:04.2082", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:01:04.2296", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:01:04.7561", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:01:04.7561", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:01:04.7561", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:01:04.7758", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:01:05.3329", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:01:05.3329", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:01:05.3329", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:01:05.3505", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:01:05.9368", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:01:05.9368", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:01:05.9404", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:01:05.9404", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:01:05.9404", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:01:05.9404", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:01:05.9404", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:01:05.9404", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:01:05.9404", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:01:05.9404", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:01:05.9404", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:01:05.9404", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:04:04.2412", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:04:04.2412", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:04:04.2412", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:04:04.2412", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:04:04.2412", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:04:04.2412", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:04:04.2412", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:04:04.2412", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:04:04.2412", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:04:04.2412", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:04:04.2412", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:04:04.2412", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:04:04.2412", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:04:04.2497", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:04:04.2497", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:04:04.2729", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:04:04.7833", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:04:04.7833", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:04:04.7833", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:04:04.8000", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:04:05.3851", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:04:05.3851", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:04:05.3851", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:04:05.4059", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:04:05.9916", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:04:05.9916", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:04:05.9916", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:04:05.9916", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:04:05.9916", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:04:05.9916", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:04:05.9916", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:04:05.9916", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:04:05.9916", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:04:06.0000", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:04:06.0000", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:04:06.0000", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:07:04.2297", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:07:04.2297", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:07:04.2353", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:07:04.2353", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:07:04.2353", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:07:04.2353", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:07:04.2353", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:07:04.2353", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:07:04.2353", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:07:04.2353", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:07:04.2353", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:07:04.2353", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:07:04.2353", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:07:04.2353", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:07:04.2353", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:07:04.2498", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:07:04.7732", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:07:04.7732", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:07:04.7732", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:07:04.7930", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:07:05.3458", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:07:05.3458", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:07:05.3458", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:07:05.3588", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:07:05.9705", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:07:05.9705", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:07:05.9705", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:07:05.9705", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:07:05.9705", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:07:05.9705", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:07:05.9705", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:07:05.9705", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:07:05.9705", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:07:05.9705", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:07:05.9705", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:07:05.9808", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:10:04.1561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:10:04.1561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:10:04.1561", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:10:04.1561", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:10:04.1561", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:10:04.1561", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:10:04.1561", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:10:04.1561", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:10:04.1561", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:10:04.1561", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:10:04.1561", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:10:04.1561", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:10:04.1561", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:10:04.1668", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:10:04.1668", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:10:04.1668", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:10:04.7022", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:10:04.7022", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:10:04.7022", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:10:04.7191", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:10:05.2725", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:10:05.2755", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:10:05.2755", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:10:05.3013", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:10:05.8832", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:10:05.8856", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:10:05.8856", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:10:05.8856", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:10:05.8856", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:10:05.8856", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:10:05.8856", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:10:05.8856", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:10:05.8856", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:10:05.8856", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:10:05.8856", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:10:05.8856", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:13:04.1971", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:13:04.2270", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:13:04.7838", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:13:04.7865", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:13:04.7865", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:13:04.7865", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:13:05.3762", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:13:05.3817", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:13:05.3817", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:13:05.3817", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:13:06.0020", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:13:06.0054", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:13:06.0054", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:13:06.0054", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:13:06.0054", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:13:06.0054", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:13:06.0054", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:13:06.0054", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:13:06.0054", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:13:06.0054", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:13:06.0054", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:13:06.0054", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:16:04.1557", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:16:04.1557", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:16:04.1609", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:16:04.1609", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:16:04.1609", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:16:04.1816", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:16:04.7288", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:16:04.7288", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:16:04.7373", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:16:04.7627", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:16:05.3126", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:16:05.3170", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:16:05.3170", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:16:05.3342", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:16:05.9325", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:16:05.9325", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:16:05.9325", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:16:05.9325", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:16:05.9325", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:16:05.9325", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:16:05.9325", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:16:05.9325", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:16:05.9325", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:16:05.9411", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:16:05.9411", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:16:05.9411", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:19:04.1995", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:19:04.1995", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:19:04.2053", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:19:04.2053", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:19:04.2053", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:19:04.2053", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:19:04.2053", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:19:04.2053", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:19:04.2053", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:19:04.2053", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:19:04.2053", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:19:04.2053", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:19:04.2053", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:19:04.2053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:19:04.2053", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:19:04.2179", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:19:04.8612", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:19:04.8612", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:19:04.8612", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:19:04.8799", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:19:05.4331", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:19:05.4395", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:19:05.4395", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:19:05.4395", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:19:06.0521", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:19:06.0521", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:19:06.0521", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:19:06.0521", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:19:06.0521", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:19:06.0521", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:19:06.0521", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:19:06.0521", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:19:06.0521", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:19:06.0621", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:19:06.0621", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:19:06.0621", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:22:04.2448", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:22:04.2448", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:22:04.2494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:22:04.2494", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:22:04.2494", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:22:04.2650", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:22:04.8061", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:22:04.8061", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:22:04.8093", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:22:04.8237", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:22:05.3825", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:22:05.3825", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:22:05.3873", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:22:05.4051", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:22:06.0513", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:22:06.0580", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:22:06.0580", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:22:06.0580", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:22:06.0580", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:22:06.0580", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:22:06.0580", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:22:06.0580", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:22:06.0580", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:22:06.0759", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:22:06.0759", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:22:06.0759", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:24:49.1936", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:24:49.1936", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:24:49.1988", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:24:49.1988", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:24:49.1988", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-15 08:24:49.1988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-15 08:24:49.1988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:24:49.1988", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:24:49.1988", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:24:49.1988", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:24:49.1988", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:24:49.4906", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640345,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:24:49.488Z\",\"updated_on\":\"2026-03-15T08:24:49.488Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:24:49.4906", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:24:49.4906", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:24:49.4906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:24:49.5035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:24:49.5035", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:24:49.6265", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:24:49.6265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:24:49.6265", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:24:49.6265", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:25:04.2525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:25:04.2525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:25:04.2525", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:25:04.2525", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:25:04.2582", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:25:04.2582", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:25:04.2582", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:25:04.2582", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:25:04.2582", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:25:04.2582", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:25:04.2582", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:25:04.2582", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:25:04.2582", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:25:04.2582", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:25:04.2582", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:25:04.2582", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:25:04.8044", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:25:04.8069", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:25:04.8069", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:25:04.8306", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:25:05.4074", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:25:05.4074", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:25:05.4164", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:25:05.4342", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:25:06.0675", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:25:06.0709", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:25:06.0709", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:25:06.0709", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:25:06.0709", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:25:06.0709", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:25:06.0709", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:25:06.0709", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:25:06.0709", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:25:06.0709", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:25:06.0709", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:25:06.0709", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:28:04.2079", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:28:04.2079", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:28:04.2315", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:28:04.7566", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:28:04.7566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:28:04.7566", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:28:04.7719", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:28:05.3177", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:28:05.3177", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:28:05.3177", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:28:05.3449", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:28:05.9351", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:28:05.9351", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:28:05.9351", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:28:05.9351", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:28:05.9351", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:28:05.9351", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:28:05.9351", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:28:05.9351", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:28:05.9425", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:28:05.9425", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:28:05.9425", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:28:05.9425", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:31:04.1537", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:31:04.1537", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:31:04.1601", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:31:04.1601", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:31:04.1601", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:31:04.1601", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:31:04.1601", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:31:04.1601", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:31:04.1601", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:31:04.1601", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:31:04.1601", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:31:04.1601", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:31:04.1601", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:31:04.1601", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:31:04.1601", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:31:04.1779", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:31:04.6964", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:31:04.6964", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:31:04.6964", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:31:04.7185", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:31:05.2525", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:31:05.2525", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:31:05.2525", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:31:05.2685", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:31:05.8803", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:31:05.8803", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:31:05.8803", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:31:05.8803", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:31:05.8803", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:31:05.8803", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:31:05.8803", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:31:05.8803", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:31:05.8803", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:31:05.8803", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:31:05.8803", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:31:05.8803", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:34:04.1416", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:34:04.1416", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:34:04.1416", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:34:04.1416", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:34:04.1416", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:34:04.1416", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:34:04.1416", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:34:04.1416", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:34:04.1416", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:34:04.1416", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:34:04.1416", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:34:04.1416", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:34:04.1416", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:34:04.1547", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:34:04.1547", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:34:04.1734", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:34:04.7101", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:34:04.7101", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:34:04.7101", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:34:04.7290", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:34:05.2933", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:34:05.2985", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:34:05.2985", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:34:05.3151", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:34:05.9120", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:34:05.9120", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:34:05.9120", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:34:05.9120", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:34:05.9120", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:34:05.9120", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:34:05.9120", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:34:05.9120", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:34:05.9120", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:34:05.9215", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:34:05.9215", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:34:05.9215", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:37:04.3557", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:37:04.3905", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:37:04.9277", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:37:04.9277", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:37:04.9277", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:37:04.9472", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:37:05.5053", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:37:05.5053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:37:05.5053", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:37:05.5278", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:37:06.1269", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:37:06.1269", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:37:06.1269", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:37:06.1269", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:37:06.1269", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:37:06.1269", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:37:06.1269", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:37:06.1269", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:37:06.1269", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:37:06.1378", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:37:06.1378", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:37:06.1378", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:39:49.1871", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:39:49.1871", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:39:49.1871", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:39:49.1871", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:49.1871", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-15 08:39:49.1871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-15 08:39:49.2016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:39:49.2016", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:39:49.2016", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:39:49.2016", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:39:49.2016", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:39:49.3794", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640347,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:39:49.377Z\",\"updated_on\":\"2026-03-15T08:39:49.377Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:39:49.3794", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:39:49.3794", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:39:49.3794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:39:49.3909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:39:49.3909", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:39:49.5185", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:39:49.5185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:39:49.5185", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:49.5185", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:39:49.5185", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:39:49.5185", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:39:49.5250", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:39:49.5250", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:49.5250", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-15 08:39:49.5250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-15 08:39:49.5250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:39:49.5250", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:39:49.5250", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:39:49.5250", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:39:49.5250", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:39:49.6634", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640349,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:39:49.662Z\",\"updated_on\":\"2026-03-15T08:39:49.662Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:39:49.6634", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:39:49.6634", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:39:49.6634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:39:49.6752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:39:49.6752", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:39:49.8025", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:39:49.8025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:39:49.8025", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:49.8025", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:39:49.8047", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:39:49.8047", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:39:49.8047", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:39:49.8047", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:49.8047", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-15 08:39:49.8047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-15 08:39:49.8047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:39:49.8047", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:39:49.8203", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:39:49.8203", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:39:49.8203", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:39:49.9423", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640351,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:39:49.946Z\",\"updated_on\":\"2026-03-15T08:39:49.946Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:39:49.9423", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:39:49.9423", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:39:49.9423", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:39:49.9577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:39:49.9577", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:39:50.0860", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:39:50.0860", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:39:50.0860", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:50.0860", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:39:50.0860", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:39:50.0860", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:39:50.0860", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:39:50.0860", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:50.0860", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-15 08:39:50.0860", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-15 08:39:50.1039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:39:50.1039", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:39:50.1039", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:39:50.1039", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:39:50.1039", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:39:50.2418", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640353,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:39:50.239Z\",\"updated_on\":\"2026-03-15T08:39:50.239Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:39:50.2418", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:39:50.2418", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:39:50.2418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:39:50.2550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:39:50.2550", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:39:50.3838", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:39:50.3838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:39:50.3838", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:50.3838", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:39:50.3838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:39:50.3838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:39:50.3838", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:39:50.3838", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:50.3838", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-15 08:39:50.3838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-15 08:39:50.4014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:39:50.4014", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:39:50.4014", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:39:50.4014", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:39:50.4014", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:39:50.5310", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640355,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:39:50.529Z\",\"updated_on\":\"2026-03-15T08:39:50.529Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:39:50.5310", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:39:50.5310", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:39:50.5310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:39:50.5446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:39:50.5446", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:39:50.6728", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:39:50.6728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:39:50.6728", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:50.6728", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:39:50.6728", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:39:50.6728", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:39:50.6807", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:39:50.6807", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:50.6807", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-15 08:39:50.6807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-15 08:39:50.6807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 08:39:50.6807", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:39:50.6807", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:39:50.6807", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:39:50.6807", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:39:50.8208", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640357,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:39:50.819Z\",\"updated_on\":\"2026-03-15T08:39:50.819Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:39:50.8208", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:39:50.8208", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:39:50.8208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 08:39:50.8208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 08:39:50.8208", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:39:50.9539", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:39:50.9539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 08:39:50.9539", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:50.9539", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:39:50.9616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:39:50.9616", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:39:50.9616", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:39:50.9616", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:50.9616", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-15 08:39:50.9616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-15 08:39:50.9616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:39:50.9616", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:39:50.9616", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:39:50.9616", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:39:50.9616", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:39:51.1054", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640359,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:39:51.103Z\",\"updated_on\":\"2026-03-15T08:39:51.103Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:39:51.1054", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:39:51.1054", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:39:51.1054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:39:51.1177", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:39:51.1177", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:39:51.2467", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:39:51.2467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:39:51.2467", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:51.2467", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:39:51.2467", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:39:51.2467", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:39:51.2467", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:39:51.2467", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:51.2467", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-15 08:39:51.2467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-15 08:39:51.2628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 08:39:51.2628", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:39:51.2628", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:39:51.2628", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:39:51.2628", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:39:51.3941", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640361,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:39:51.392Z\",\"updated_on\":\"2026-03-15T08:39:51.392Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:39:51.3941", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:39:51.3941", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:39:51.3941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 08:39:51.4084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 08:39:51.4084", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:39:51.5364", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:39:51.5364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 08:39:51.5364", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:51.5364", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:39:51.5395", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:39:51.5395", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:39:51.5395", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:39:51.5395", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:51.5395", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-15 08:39:51.5395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-15 08:39:51.5550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:39:51.5550", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:39:51.5550", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:39:51.5550", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:39:51.5550", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:39:51.6809", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640363,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:39:51.682Z\",\"updated_on\":\"2026-03-15T08:39:51.682Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:39:51.6809", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:39:51.6809", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:39:51.6809", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:39:51.6967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:39:51.6967", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:39:51.8238", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:39:51.8238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:39:51.8238", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:51.8238", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:39:51.8238", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:39:51.8238", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:39:51.8238", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:39:51.8238", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:51.8238", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-15 08:39:51.8238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-15 08:39:51.8437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:39:51.8437", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:39:51.8437", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:39:51.8437", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:39:51.8437", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:39:51.9683", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640365,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:39:51.970Z\",\"updated_on\":\"2026-03-15T08:39:51.970Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:39:51.9683", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:39:51.9683", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:39:51.9683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:39:51.9831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:39:51.9831", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:39:52.1088", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:39:52.1088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:39:52.1088", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:52.1088", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:39:52.1088", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:39:52.1088", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:39:52.1174", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:39:52.1174", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:52.1174", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-15 08:39:52.1174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-15 08:39:52.1174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:39:52.1174", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:39:52.1174", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:39:52.1174", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:39:52.1174", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:39:52.2533", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640367,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:39:52.255Z\",\"updated_on\":\"2026-03-15T08:39:52.255Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:39:52.2533", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:39:52.2533", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:39:52.2533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:39:52.2698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:39:52.2698", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:39:52.3981", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:39:52.3993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:39:52.3993", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:52.3993", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:39:52.3993", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:39:52.3993", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:39:52.3993", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:39:52.3993", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:52.3993", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-15 08:39:52.3993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-15 08:39:52.4205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:39:52.4205", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:39:52.4205", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:39:52.4205", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:39:52.4205", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:39:52.5510", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640369,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:39:52.549Z\",\"updated_on\":\"2026-03-15T08:39:52.549Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:39:52.5510", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:39:52.5510", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:39:52.5510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:39:52.5683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:39:52.5683", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:39:52.6953", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:39:52.6953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:39:52.6953", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:39:52.6953", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:40:04.1722", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:40:04.1722", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:40:04.1722", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:40:04.1722", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:40:04.1722", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:40:04.1722", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:40:04.1722", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:40:04.1722", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:40:04.1722", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:40:04.1722", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:40:04.1722", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:40:04.1722", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:40:04.1722", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:40:04.1810", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:40:04.1810", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:40:04.1810", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:40:04.7249", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:40:04.7271", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:40:04.7271", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:40:04.7271", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:40:05.2898", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:40:05.2898", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:40:05.2898", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:40:05.3127", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:40:05.9294", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:40:05.9294", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:40:05.9294", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:40:05.9294", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:40:05.9294", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:40:05.9294", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:40:05.9294", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:40:05.9294", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:40:05.9294", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:40:05.9294", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:40:05.9294", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:40:05.9294", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:43:04.2026", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:43:04.2026", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:43:04.2079", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:43:04.2079", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:43:04.2079", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:43:04.2079", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:43:04.2079", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:43:04.2079", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:43:04.2079", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:43:04.2079", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:43:04.2079", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:43:04.2079", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:43:04.2079", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:43:04.2079", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:43:04.2079", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:43:04.2289", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:43:04.7481", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:43:04.7481", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:43:04.7481", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:43:04.7628", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:43:05.3172", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:43:05.3172", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:43:05.3172", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:43:05.3374", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:43:05.9331", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:43:05.9331", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:43:05.9331", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:43:05.9331", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:43:05.9331", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:43:05.9331", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:43:05.9331", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:43:05.9331", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:43:05.9331", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:43:05.9438", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:43:05.9438", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:43:05.9438", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:46:04.1416", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:46:04.1633", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:46:04.6956", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:46:04.6956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:46:04.6956", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:46:04.7137", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:46:05.2761", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:46:05.2761", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:46:05.2761", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:46:05.2987", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:46:05.9542", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:46:05.9542", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:46:05.9542", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:46:05.9542", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:46:05.9542", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:46:05.9542", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:46:05.9542", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:46:05.9542", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:46:05.9542", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:46:05.9542", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:46:05.9542", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:46:05.9542", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:49:04.1644", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:49:04.1644", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:49:04.1644", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:49:04.1644", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:49:04.1644", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:49:04.1644", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:49:04.1644", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:49:04.1644", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:49:04.1644", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:49:04.1644", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:49:04.1700", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:49:04.1700", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:49:04.1700", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:49:04.1700", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:49:04.1700", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:49:04.1948", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:49:04.7142", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:49:04.7142", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:49:04.7175", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:49:04.7175", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:49:05.2873", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:49:05.2873", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:49:05.2873", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:49:05.3040", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:49:05.9340", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:49:05.9383", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:49:05.9383", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:49:05.9383", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:49:05.9383", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:49:05.9383", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:49:05.9383", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:49:05.9383", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:49:05.9383", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:49:05.9383", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:49:05.9383", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:49:05.9383", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:52:04.2786", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:52:04.3000", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:52:04.8455", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:52:04.8455", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:52:04.8455", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:52:04.8647", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:52:05.4403", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:52:05.4403", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:52:05.4403", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:52:05.4636", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:52:06.0534", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:52:06.0574", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:52:06.0574", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:52:06.0574", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:52:06.0574", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:52:06.0574", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:52:06.0574", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:52:06.0574", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:52:06.0574", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:52:06.0574", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:52:06.0574", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:52:06.0574", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:54:49.1868", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:54:49.1868", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:54:49.1868", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:54:49.1868", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:49.1868", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-15 08:54:49.1868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-15 08:54:49.2014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:54:49.2014", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:54:49.2014", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:54:49.2014", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:54:49.2014", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:54:49.3754", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640371,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:54:49.373Z\",\"updated_on\":\"2026-03-15T08:54:49.373Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:54:49.3754", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:54:49.3754", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:54:49.3754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:54:49.3838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:54:49.3838", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:54:49.5123", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:54:49.5123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:54:49.5123", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:49.5123", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:54:49.5123", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:54:49.5123", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:54:49.5123", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:54:49.5123", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:49.5123", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-15 08:54:49.5123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-15 08:54:49.5287", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:54:49.5287", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:54:49.5287", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:54:49.5287", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:54:49.5287", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:54:49.6571", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640373,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:54:49.656Z\",\"updated_on\":\"2026-03-15T08:54:49.656Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:54:49.6571", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:54:49.6571", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:54:49.6571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:54:49.6705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:54:49.6705", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:54:49.7997", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:54:49.7997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:54:49.7997", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:49.7997", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:54:49.7997", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:54:49.7997", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:54:49.8064", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:54:49.8064", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:49.8064", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-15 08:54:49.8064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-15 08:54:49.8064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 08:54:49.8064", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:54:49.8064", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:54:49.8064", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:54:49.8064", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:54:49.9440", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640375,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:54:49.943Z\",\"updated_on\":\"2026-03-15T08:54:49.943Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:54:49.9440", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:54:49.9460", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:54:49.9460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 08:54:49.9460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 08:54:49.9460", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:54:50.0820", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:54:50.0820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 08:54:50.0820", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:50.0820", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:54:50.0881", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:54:50.0881", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:54:50.0881", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:54:50.0881", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:50.0881", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-15 08:54:50.0881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-15 08:54:50.1034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:54:50.1034", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:54:50.1034", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:54:50.1034", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:54:50.1034", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:54:50.2334", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640377,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:54:50.231Z\",\"updated_on\":\"2026-03-15T08:54:50.231Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:54:50.2334", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:54:50.2334", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:54:50.2334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:54:50.2468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:54:50.2468", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:54:50.3703", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:54:50.3703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:54:50.3703", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:50.3703", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:54:50.3703", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:54:50.3703", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:54:50.3846", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:54:50.3846", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:50.3846", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-15 08:54:50.3846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-15 08:54:50.3846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:54:50.3846", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:54:50.3846", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:54:50.3846", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:54:50.3846", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:54:50.5208", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640379,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:54:50.522Z\",\"updated_on\":\"2026-03-15T08:54:50.522Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:54:50.5208", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:54:50.5208", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:54:50.5208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:54:50.5384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:54:50.5384", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:54:50.6679", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:54:50.6679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:54:50.6679", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:50.6679", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:54:50.6679", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:54:50.6679", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:54:50.6679", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:54:50.6679", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:50.6679", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-15 08:54:50.6679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-15 08:54:50.6827", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-15 08:54:50.6827", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:54:50.6827", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:54:50.6827", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:54:50.6827", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:54:50.8052", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640381,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:54:50.810Z\",\"updated_on\":\"2026-03-15T08:54:50.810Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:54:50.8052", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:54:50.8052", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:54:50.8052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-15 08:54:50.8227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-15 08:54:50.8227", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:54:50.9525", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:54:50.9525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-15 08:54:50.9525", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:50.9525", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:54:50.9525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:54:50.9525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:54:50.9525", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:54:50.9604", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:50.9604", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" } { "timestamp": "2026-03-15 08:54:50.9604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" } { "timestamp": "2026-03-15 08:54:50.9604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:54:50.9604", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:54:50.9604", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:54:50.9604", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:54:50.9604", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:54:51.1007", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640383,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:54:51.099Z\",\"updated_on\":\"2026-03-15T08:54:51.099Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:54:51.1007", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:54:51.1007", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:54:51.1007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:54:51.1142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:54:51.1142", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:54:51.2421", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:54:51.2421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:54:51.2421", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:51.2421", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:54:51.2421", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:54:51.2421", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 08:54:51.2421", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:54:51.2421", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:51.2421", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-15 08:54:51.2421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-15 08:54:51.2596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 08:54:51.2596", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 08:54:51.2596", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 08:54:51.2596", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 08:54:51.2596", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 08:54:51.3887", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640385,\"delivery_status\":1,\"created_on\":\"2026-03-15T08:54:51.388Z\",\"updated_on\":\"2026-03-15T08:54:51.388Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 08:54:51.3887", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 08:54:51.3887", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 08:54:51.3887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 08:54:51.4017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 08:54:51.4017", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 08:54:51.5296", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 08:54:51.5296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 08:54:51.5296", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 08:54:51.5296", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:55:04.1926", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:55:04.1926", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:55:04.1971", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:55:04.1971", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:55:04.1971", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:55:04.1971", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:55:04.1971", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:55:04.1971", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:55:04.1971", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:55:04.1971", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:55:04.1971", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:55:04.1971", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:55:04.1971", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:55:04.1971", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:55:04.1971", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:55:04.2149", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:55:04.7335", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:55:04.7335", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:55:04.7335", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:55:04.7511", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:55:05.3106", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:55:05.3106", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:55:05.3106", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:55:05.3315", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:55:05.9438", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:55:05.9469", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:55:05.9469", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:55:05.9469", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:55:05.9469", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:55:05.9469", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:55:05.9469", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:55:05.9469", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:55:05.9469", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:55:05.9469", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:55:05.9469", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:55:05.9469", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 08:58:04.1650", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 08:58:04.1650", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 08:58:04.1650", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 08:58:04.1650", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 08:58:04.1650", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 08:58:04.1650", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:58:04.1650", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:58:04.1650", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:58:04.1650", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:58:04.1650", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:58:04.1650", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:58:04.1650", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 08:58:04.1650", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 08:58:04.1771", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 08:58:04.1771", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 08:58:04.1922", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:58:04.7281", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:58:04.7281", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 08:58:04.7281", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 08:58:04.7455", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:58:05.3256", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:58:05.3256", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 08:58:05.3256", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 08:58:05.3489", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 08:58:05.9656", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 08:58:05.9656", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 08:58:05.9656", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:58:05.9656", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 08:58:05.9656", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 08:58:05.9656", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 08:58:05.9656", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 08:58:05.9656", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 08:58:05.9656", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 08:58:05.9736", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 08:58:05.9736", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 08:58:05.9736", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:01:04.1611", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:01:04.1611", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 09:01:04.1611", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 09:01:04.1611", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 09:01:04.1611", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 09:01:04.1611", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:01:04.1611", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:01:04.1611", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:01:04.1611", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:01:04.1611", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:01:04.1611", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:01:04.1611", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:01:04.1611", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 09:01:04.1739", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 09:01:04.1739", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 09:01:04.1881", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:01:04.7056", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:01:04.7056", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 09:01:04.7056", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 09:01:04.7239", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:01:05.2817", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:01:05.2877", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 09:01:05.2877", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 09:01:05.3003", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:01:05.8940", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:01:05.8940", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:01:05.8940", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:01:05.8940", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:01:05.8940", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:01:05.8940", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:01:05.8940", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 09:01:05.8940", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 09:01:05.8940", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 09:01:05.8940", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 09:01:05.9073", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:01:05.9073", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:04:04.1763", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:04:04.1763", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 09:04:04.1857", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 09:04:04.1857", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 09:04:04.1857", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 09:04:04.1857", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:04:04.1857", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:04:04.1857", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:04:04.1857", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:04:04.1857", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:04:04.1857", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:04:04.1857", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:04:04.1857", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 09:04:04.1857", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 09:04:04.1857", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 09:04:04.2076", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:04:04.7291", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:04:04.7291", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 09:04:04.7328", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 09:04:04.7474", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:04:05.2625", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:04:05.2686", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 09:04:05.2686", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 09:04:05.2821", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:04:05.8771", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:04:05.8771", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:04:05.8771", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:04:05.8771", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:04:05.8771", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:04:05.8771", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:04:05.8771", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 09:04:05.8771", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 09:04:05.8771", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 09:04:05.8771", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 09:04:05.8911", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:04:05.8911", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:07:04.2204", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:07:04.2204", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 09:07:04.2289", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 09:07:04.2289", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 09:07:04.2289", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 09:07:04.2289", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:07:04.2289", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:07:04.2289", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:07:04.2289", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:07:04.2289", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:07:04.2289", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:07:04.2289", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:07:04.2289", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 09:07:04.2289", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 09:07:04.2289", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 09:07:04.2557", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:07:04.7842", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:07:04.7842", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 09:07:04.7842", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 09:07:04.7987", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:07:05.3632", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:07:05.3632", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 09:07:05.3632", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 09:07:05.3883", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:07:05.9911", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:07:05.9963", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:07:05.9963", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:07:05.9963", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:07:05.9963", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:07:05.9963", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:07:05.9963", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 09:07:05.9963", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 09:07:05.9963", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 09:07:05.9963", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 09:07:05.9963", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:07:05.9963", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:10:04.2361", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:10:04.2361", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 09:10:04.2418", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 09:10:04.2418", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 09:10:04.2418", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 09:10:04.2418", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:10:04.2418", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:10:04.2418", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:10:04.2418", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:10:04.2418", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:10:04.2418", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:10:04.2418", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:10:04.2418", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 09:10:04.2418", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 09:10:04.2418", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 09:10:04.2592", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:10:04.7907", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:10:04.7907", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 09:10:04.7907", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 09:10:04.8162", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:10:05.3480", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:10:05.3480", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 09:10:05.3521", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 09:10:05.3733", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:10:05.9931", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:10:05.9931", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:10:05.9931", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:10:05.9931", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:10:05.9931", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:10:05.9931", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:10:05.9931", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 09:10:05.9931", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 09:10:05.9931", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 09:10:05.9931", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 09:10:06.0067", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:10:06.0067", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:13:04.1720", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:13:04.1720", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 09:13:04.1770", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 09:13:04.1770", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 09:13:04.1770", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 09:13:04.1770", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:13:04.1770", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:13:04.1770", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:13:04.1770", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:13:04.1770", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:13:04.1770", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:13:04.1770", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:13:04.1770", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 09:13:04.1770", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 09:13:04.1770", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 09:13:04.1985", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:13:04.7165", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:13:04.7165", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 09:13:04.7165", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 09:13:04.7367", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:13:05.2936", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:13:05.2936", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 09:13:05.2936", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 09:13:05.3146", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:13:05.9062", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:13:05.9101", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:13:05.9101", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:13:05.9101", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:13:05.9101", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:13:05.9101", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:13:05.9101", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 09:13:05.9101", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 09:13:05.9101", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 09:13:05.9101", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 09:13:05.9101", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:13:05.9101", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:16:04.1875", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:16:04.1879", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 09:16:04.1879", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 09:16:04.1879", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 09:16:04.1879", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 09:16:04.1879", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:16:04.1879", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:16:04.1879", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:16:04.1879", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:16:04.1879", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:16:04.1879", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:16:04.1879", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:16:04.1879", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 09:16:04.1879", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 09:16:04.1879", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 09:16:04.2064", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:16:04.7278", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:16:04.7278", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 09:16:04.7278", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 09:16:04.7467", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:16:05.3085", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:16:05.3127", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 09:16:05.3127", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 09:16:05.3295", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:16:05.9164", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:16:05.9164", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:16:05.9164", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:16:05.9164", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:16:05.9164", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:16:05.9164", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:16:05.9164", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 09:16:05.9164", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 09:16:05.9241", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 09:16:05.9241", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 09:16:05.9241", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:16:05.9241", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:19:04.1920", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:19:04.1920", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 09:19:04.1920", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 09:19:04.1920", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 09:19:04.1920", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 09:19:04.1920", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:19:04.1920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:19:04.1920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:19:04.1920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:19:04.1920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:19:04.1920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:19:04.1920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:19:04.1920", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 09:19:04.2023", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 09:19:04.2023", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 09:19:04.2210", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:19:04.7400", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:19:04.7400", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 09:19:04.7400", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 09:19:04.7561", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:19:05.3392", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:19:05.3412", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 09:19:05.3412", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 09:19:05.3597", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:19:05.9566", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:19:05.9566", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:19:05.9566", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:19:05.9566", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:19:05.9566", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:19:05.9566", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:19:05.9566", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 09:19:05.9566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 09:19:05.9566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 09:19:05.9664", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 09:19:05.9664", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:19:05.9664", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:22:04.1887", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:22:04.1887", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 09:22:04.1887", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 09:22:04.1887", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 09:22:04.1887", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 09:22:04.1887", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:22:04.1887", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:22:04.1887", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:22:04.1887", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:22:04.1887", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:22:04.1887", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:22:04.1887", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:22:04.1887", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 09:22:04.1985", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 09:22:04.1985", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 09:22:04.1985", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:22:04.9305", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:22:04.9322", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 09:22:04.9322", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 09:22:04.9487", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:22:05.4838", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:22:05.4838", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 09:22:05.4838", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 09:22:05.4985", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:22:06.0712", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:22:06.0761", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:22:06.0761", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:22:06.0761", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:22:06.0761", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:22:06.0761", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:22:06.0761", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 09:22:06.0761", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 09:22:06.0761", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 09:22:06.0761", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 09:22:06.0761", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:22:06.0761", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:24:49.2141", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:24:49.2141", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 09:24:49.2141", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 09:24:49.2141", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 09:24:49.2141", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-15 09:24:49.2141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-15 09:24:49.2281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 09:24:49.2281", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 09:24:49.2281", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 09:24:49.2281", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 09:24:49.2281", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 09:24:49.4043", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640387,\"delivery_status\":1,\"created_on\":\"2026-03-15T09:24:49.401Z\",\"updated_on\":\"2026-03-15T09:24:49.401Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 09:24:49.4043", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 09:24:49.4043", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 09:24:49.4043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 09:24:49.4130", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 09:24:49.4130", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 09:24:49.5443", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 09:24:49.5443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 09:24:49.5443", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 09:24:49.5443", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:24:49.5443", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:24:49.5443", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-15 09:24:49.5443", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-15 09:24:49.5443", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 09:24:49.5443", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-15 09:24:49.5443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-15 09:24:49.5628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-15 09:24:49.5628", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 09:24:49.5628", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 09:24:49.5628", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 09:24:49.5628", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 09:24:49.6902", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":640389,\"delivery_status\":1,\"created_on\":\"2026-03-15T09:24:49.690Z\",\"updated_on\":\"2026-03-15T09:24:49.690Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-15 09:24:49.6902", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-15 09:24:49.6902", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-15 09:24:49.6902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-15 09:24:49.7064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-15 09:24:49.7064", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-15 09:24:49.8517", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-15 09:24:49.8517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-15 09:24:49.8517", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-15 09:24:49.8517", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 09:25:04.1825", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 09:25:04.2049", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:25:04.7171", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:25:04.7171", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 09:25:04.7171", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 09:25:04.7319", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:25:05.2954", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:25:05.2954", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 09:25:05.3037", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 09:25:05.3037", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:25:05.9135", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:25:05.9135", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:25:05.9135", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:25:05.9135", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:25:05.9135", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:25:05.9135", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:25:05.9135", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 09:25:05.9135", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 09:25:05.9135", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 09:25:05.9308", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 09:25:05.9308", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:25:05.9308", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 09:28:04.1917", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 09:28:04.2121", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:28:04.7912", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:28:04.7912", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 09:28:04.7912", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 09:28:04.8075", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:28:05.3487", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:28:05.3487", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 09:28:05.3487", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 09:28:05.3487", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:28:05.9701", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:28:05.9701", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:28:05.9701", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:28:05.9776", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:28:05.9776", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:28:05.9776", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:28:05.9776", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 09:28:05.9776", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 09:28:05.9776", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 09:28:05.9776", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 09:28:05.9776", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:28:05.9776", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 09:31:04.1922", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 09:31:04.2130", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:31:04.7502", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:31:04.7502", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 09:31:04.7502", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 09:31:04.7502", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:31:05.3250", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:31:05.3250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 09:31:05.3288", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 09:31:05.3288", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:31:05.9405", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:31:05.9405", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:31:05.9405", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:31:05.9405", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:31:05.9405", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:31:05.9405", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:31:05.9405", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 09:31:05.9405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 09:31:05.9405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 09:31:05.9405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 09:31:05.9405", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:31:05.9405", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:34:04.1589", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:34:04.1589", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-15 09:34:04.1589", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-15 09:34:04.1589", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-15 09:34:04.1589", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-15 09:34:04.1589", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:34:04.1589", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:34:04.1589", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:34:04.1589", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:34:04.1589", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:34:04.1589", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:34:04.1589", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-15 09:34:04.1589", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-15 09:34:04.1689", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-15 09:34:04.1689", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-15 09:34:04.1861", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:34:04.7062", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:34:04.7062", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-15 09:34:04.7062", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-15 09:34:04.7221", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:34:05.2692", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:34:05.2692", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-15 09:34:05.2807", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-15 09:34:05.2994", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-15 09:34:05.8956", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-15 09:34:05.8956", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-15 09:34:05.8956", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:34:05.8956", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-15 09:34:05.8956", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-15 09:34:05.8956", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-15 09:34:05.8956", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-15 09:34:05.8956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-15 09:34:05.9036", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-15 09:34:05.9036", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-15 09:34:05.9036", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-15 09:34:05.9036", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-15 09:36:07.7679", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-15 09:36:07.7679", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ADD_USER_WITH_CONSENT\",\"EventArgs\":[{\"Key\":\"DisplayName\",\"Value\":\"Rohan Mishra\"},{\"Key\":\"Password\",\"Value\":\"$2a$11$dZF6Un5XKH7BtAMe\/CsGDeHqiNysL2Rd3fnBi8bpB0la7F5IQDdbO\"},{\"Key\":\"OrganisationName\",\"Value\":\"TTK Beta - QA\"},{\"Key\":\"ReferenceId\",\"Value\":\"6faad416-fc16-4dd3-986b-9d550ae5bc64\"},{\"Key\":\"Email\",\"Value\":\"rohan.m@osmosys.co\"}]}" } { "timestamp": "2026-03-15 09:36:07.7766", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ADD_USER_WITH_CONSENT ###" } { "timestamp": "2026-03-15 09:36:07.7766", "level": "Info", "severity": "INFO", "message": "### Started Event for Add User Consent Email ###" } { "timestamp": "2026-03-15 09:36:07.7766", "level": "Info", "severity": "INFO", "message": "Calling Send Email Function for Add User Email" } { "timestamp": "2026-03-15 09:36:07.7766", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-15 09:36:07.7766", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-15 09:36:07.7766", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-15 09:36:07.7766", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-15 09:36:07.9122", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"OQSHA\\\" \",\"to\":\"rohan.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Welcome to OQSHA\",\"text\":null,\"html\":\"Hi Rohan Mishra,\\n

\\nWelcome to TTK Beta - QA on OQSHA!\\n

\\nTTK Beta - QA is adding your details as a user in their system. Please confirm if you consent to this.\\n

\\n\\nYour Details:<\/b>\\n