{ "timestamp": "2026-03-14 00:01:04.1687", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:01:04.1687", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:01:04.1748", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:01:04.1748", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:01:04.1748", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:01:04.1748", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:01:04.1748", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:01:04.1748", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:01:04.1748", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:01:04.1748", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:01:04.1748", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:01:04.1748", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:01:04.1748", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:01:04.1748", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:01:04.1877", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:01:04.2040", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:01:05.0206", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:01:05.0206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:01:05.0206", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:01:05.0390", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:01:05.5970", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:01:05.5970", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:01:05.5970", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:01:05.6198", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:01:06.5252", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:01:06.5252", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:01:06.5252", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:01:06.5252", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:01:06.5252", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:01:06.5252", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:01:06.5252", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:01:06.5252", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:01:06.5323", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:01:06.5323", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:01:06.5323", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:01:06.5323", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:04:04.2700", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:04:04.2700", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:04:04.2700", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:04:04.2700", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:04:04.2700", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:04:04.2700", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:04:04.2700", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:04:04.2700", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:04:04.2700", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:04:04.2700", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:04:04.2700", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:04:04.2700", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:04:04.2700", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:04:04.2792", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:04:04.2792", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:04:04.2989", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:04:04.8402", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:04:04.8402", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:04:04.8402", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:04:04.8564", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:04:05.4215", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:04:05.4215", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:04:05.4215", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:04:05.4446", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:04:06.0382", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:04:06.0382", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:04:06.0382", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:04:06.0382", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:04:06.0382", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:04:06.0382", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:04:06.0382", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:04:06.0382", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:04:06.0441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:04:06.0441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:04:06.0441", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:04:06.0441", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:07:04.4450", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:07:04.4450", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:07:04.4518", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:07:04.4518", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:07:04.4518", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:07:04.4518", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:07:04.4518", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:07:04.4518", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:07:04.4518", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:07:04.4518", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:07:04.4518", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:07:04.4518", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:07:04.4518", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:07:04.4518", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:07:04.4518", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:07:04.4799", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:07:05.0031", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:07:05.0031", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:07:05.0086", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:07:05.0086", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:07:05.5817", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:07:05.5817", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:07:05.5817", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:07:05.6163", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:07:06.2155", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:07:06.2155", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:07:06.2155", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:07:06.2155", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:07:06.2155", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:07:06.2155", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:07:06.2155", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:07:06.2155", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:07:06.2155", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:07:06.2155", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:07:06.2155", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:07:06.2155", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:10:04.1658", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:10:04.1658", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:10:04.1658", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:10:04.1658", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:10:04.1658", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:10:04.1658", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:10:04.1658", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:10:04.1658", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:10:04.1658", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:10:04.1774", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:10:04.1774", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:10:04.1774", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:10:04.1774", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:10:04.1774", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:10:04.1774", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:10:04.1980", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:10:04.7190", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:10:04.7190", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:10:04.7190", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:10:04.7426", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:10:05.3096", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:10:05.3096", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:10:05.3096", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:10:05.3260", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:10:05.9416", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:10:05.9453", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:10:05.9453", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:10:05.9453", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:10:05.9453", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:10:05.9453", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:10:05.9453", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:10:05.9453", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:10:05.9453", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:10:05.9453", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:10:05.9453", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:10:05.9593", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:13:04.6614", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:13:04.6614", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:13:04.6614", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:13:04.6614", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:13:04.6614", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:13:04.6614", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:13:04.6614", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:13:04.6614", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:13:04.6614", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:13:04.6614", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:13:04.6614", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:13:04.6614", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:13:04.6614", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:13:04.6775", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:13:04.6775", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:13:04.7299", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:13:05.3040", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:13:05.3194", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:13:05.3315", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:13:05.3520", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:13:05.9867", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:13:05.9867", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:13:05.9867", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:13:06.0559", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:13:06.7254", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:13:06.7254", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:13:06.7254", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:13:06.7254", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:13:06.7254", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:13:06.7254", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:13:06.7254", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:13:06.7254", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:13:06.7438", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:13:06.7660", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:13:06.7817", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:13:06.7817", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:16:04.2260", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:16:04.2260", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:16:04.2332", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:16:04.2332", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:16:04.2332", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:16:04.2332", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:16:04.2332", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:16:04.2332", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:16:04.2332", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:16:04.2332", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:16:04.2332", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:16:04.2332", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:16:04.2332", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:16:04.2332", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:16:04.2332", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:16:04.2549", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:16:04.8399", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:16:04.8399", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:16:04.8436", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:16:04.8436", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:16:05.4163", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:16:05.4163", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:16:05.4208", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:16:05.4208", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:16:06.0094", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:16:06.0094", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:16:06.0094", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:16:06.0094", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:16:06.0094", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:16:06.0094", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:16:06.0094", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:16:06.0094", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:16:06.0163", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:16:06.0163", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:16:06.0163", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:16:06.0163", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:19:04.3587", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:19:04.3587", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:19:04.3587", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:19:04.3587", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:19:04.3587", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:19:04.3587", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:19:04.3587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:19:04.3587", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:19:04.3587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:19:04.3587", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:19:04.3587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:19:04.3587", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:19:04.3587", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:19:04.3714", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:19:04.3714", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:19:04.3962", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:19:04.9145", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:19:04.9145", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:19:04.9182", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:19:04.9338", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:19:05.4662", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:19:05.4662", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:19:05.4662", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:19:05.4800", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:19:06.0497", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:19:06.0497", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:19:06.0497", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:19:06.0497", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:19:06.0497", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:19:06.0497", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:19:06.0497", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:19:06.0497", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:19:06.0497", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:19:06.0589", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:19:06.0589", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:19:06.0589", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:22:04.2218", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:22:04.2218", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:22:04.2290", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:22:04.2290", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:22:04.2290", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:22:04.2290", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:22:04.2290", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:22:04.2290", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:22:04.2290", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:22:04.2290", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:22:04.2290", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:22:04.2290", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:22:04.2290", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:22:04.2290", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:22:04.2290", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:22:04.2582", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:22:04.8487", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:22:04.8523", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:22:04.8523", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:22:04.8915", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:22:05.4395", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:22:05.4395", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:22:05.4395", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:22:05.4555", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:22:06.0459", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:22:06.0459", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:22:06.0459", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:22:06.0459", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:22:06.0459", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:22:06.0459", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:22:06.0459", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:22:06.0459", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:22:06.0459", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:22:06.0459", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:22:06.0563", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:22:06.0563", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:24:49.3931", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:24:49.3931", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 00:24:49.3978", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:24:49.3978", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:24:49.3978", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-14 00:24:49.3978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-14 00:24:49.4118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 00:24:49.4118", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 00:24:49.4118", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 00:24:49.4118", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 00:24:49.4118", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 00:24:49.5930", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638880,\"delivery_status\":1,\"created_on\":\"2026-03-14T00:24:49.588Z\",\"updated_on\":\"2026-03-14T00:24:49.588Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 00:24:49.5930", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 00:24:49.5930", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 00:24:49.5930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 00:24:49.6024", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 00:24:49.6024", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 00:24:49.7483", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 00:24:49.7483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 00:24:49.7483", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:24:49.7483", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:25:04.1558", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:25:04.1558", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:25:04.1630", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:25:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:25:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:25:04.1630", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:25:04.1837", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:25:04.7079", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:25:04.7079", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:25:04.7079", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:25:04.7079", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:25:05.3063", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:25:05.3063", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:25:05.3063", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:25:05.3330", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:25:05.9423", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:25:05.9423", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:25:05.9423", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:25:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:25:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:25:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:25:05.9423", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:25:05.9423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:25:05.9423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:25:05.9423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:25:05.9423", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:25:05.9423", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:28:04.2009", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:28:04.2009", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:28:04.2074", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:28:04.2074", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:28:04.2074", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:28:04.2074", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:28:04.2074", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:28:04.2074", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:28:04.2074", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:28:04.2074", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:28:04.2074", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:28:04.2074", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:28:04.2074", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:28:04.2074", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:28:04.2074", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:28:04.2252", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:28:04.7434", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:28:04.7434", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:28:04.7434", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:28:04.7605", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:28:05.3307", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:28:05.3307", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:28:05.3307", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:28:05.3590", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:28:06.0156", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:28:06.0176", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:28:06.0176", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:28:06.0176", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:28:06.0176", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:28:06.0176", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:28:06.0176", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:28:06.0176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:28:06.0176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:28:06.0176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:28:06.0176", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:28:06.0176", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:31:04.2042", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:31:04.2042", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:31:04.2042", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:31:04.2042", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:31:04.2042", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:31:04.2042", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:31:04.2042", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:31:04.2042", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:31:04.2042", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:31:04.2042", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:31:04.2042", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:31:04.2042", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:31:04.2042", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:31:04.2042", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:31:04.2187", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:31:04.2327", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:31:04.7551", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:31:04.7551", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:31:04.7551", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:31:04.7979", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:31:05.3617", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:31:05.3617", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:31:05.3617", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:31:05.3861", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:31:05.9603", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:31:05.9603", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:31:05.9603", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:31:05.9603", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:31:05.9603", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:31:05.9603", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:31:05.9603", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:31:05.9603", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:31:05.9675", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:31:05.9675", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:31:05.9675", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:31:05.9675", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:34:04.2646", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:34:04.3004", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:34:04.9484", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:34:04.9484", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:34:04.9484", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:34:04.9647", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:34:05.5075", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:34:05.5075", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:34:05.5130", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:34:05.5275", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:34:06.1174", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:34:06.1174", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:34:06.1201", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:34:06.1201", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:34:06.1201", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:34:06.1201", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:34:06.1201", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:34:06.1201", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:34:06.1201", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:34:06.1201", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:34:06.1201", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:34:06.1201", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:37:04.2957", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:37:04.2957", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:37:04.2957", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:37:04.2957", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:37:04.2957", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:37:04.2957", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:37:04.2957", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:37:04.2957", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:37:04.2957", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:37:04.2957", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:37:04.3049", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:37:04.3049", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:37:04.3049", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:37:04.3049", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:37:04.3049", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:37:04.3446", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:37:04.8692", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:37:04.8692", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:37:04.8692", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:37:04.8844", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:37:05.4336", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:37:05.4336", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:37:05.4336", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:37:05.4495", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:37:06.0543", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:37:06.0573", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:37:06.0573", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:37:06.0573", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:37:06.0573", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:37:06.0573", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:37:06.0573", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:37:06.0573", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:37:06.0573", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:37:06.0573", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:37:06.0573", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:37:06.0573", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:39:49.4367", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:39:49.4367", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 00:39:49.4424", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:39:49.4424", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:39:49.4424", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-14 00:39:49.4424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-14 00:39:49.4424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 00:39:49.4424", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 00:39:49.4424", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 00:39:49.4424", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 00:39:49.4424", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 00:39:49.6270", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638882,\"delivery_status\":1,\"created_on\":\"2026-03-14T00:39:49.626Z\",\"updated_on\":\"2026-03-14T00:39:49.626Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 00:39:49.6270", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 00:39:49.6270", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 00:39:49.6270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 00:39:49.6354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 00:39:49.6354", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 00:39:49.7591", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 00:39:49.7591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 00:39:49.7591", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:39:49.7591", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:39:49.7591", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:39:49.7591", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 00:39:49.7726", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:39:49.7726", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:39:49.7726", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-14 00:39:49.7726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-14 00:39:49.7726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 00:39:49.7726", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 00:39:49.7726", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 00:39:49.7726", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 00:39:49.7726", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 00:39:49.9132", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638884,\"delivery_status\":1,\"created_on\":\"2026-03-14T00:39:49.911Z\",\"updated_on\":\"2026-03-14T00:39:49.911Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 00:39:49.9132", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 00:39:49.9132", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 00:39:49.9132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 00:39:49.9132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 00:39:49.9132", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 00:39:50.0526", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 00:39:50.0526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 00:39:50.0526", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:39:50.0526", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:39:50.0526", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:39:50.0526", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 00:39:50.0526", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:39:50.0526", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:39:50.0526", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-14 00:39:50.0526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-14 00:39:50.0763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 00:39:50.0763", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 00:39:50.0763", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 00:39:50.0763", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 00:39:50.0763", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 00:39:50.2053", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638886,\"delivery_status\":1,\"created_on\":\"2026-03-14T00:39:50.204Z\",\"updated_on\":\"2026-03-14T00:39:50.204Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 00:39:50.2053", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 00:39:50.2053", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 00:39:50.2053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 00:39:50.2350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 00:39:50.2350", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 00:39:50.3691", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 00:39:50.3691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 00:39:50.3691", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:39:50.3691", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:39:50.3691", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:39:50.3691", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 00:39:50.3797", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:39:50.3797", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:39:50.3797", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-14 00:39:50.3797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-14 00:39:50.3797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 00:39:50.3797", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 00:39:50.3797", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 00:39:50.3797", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 00:39:50.3797", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 00:39:50.5191", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638888,\"delivery_status\":1,\"created_on\":\"2026-03-14T00:39:50.517Z\",\"updated_on\":\"2026-03-14T00:39:50.517Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 00:39:50.5191", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 00:39:50.5191", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 00:39:50.5191", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 00:39:50.5295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 00:39:50.5295", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 00:39:50.6581", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 00:39:50.6581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 00:39:50.6581", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:39:50.6581", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:39:50.6581", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:39:50.6581", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 00:39:50.6632", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:39:50.6632", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:39:50.6632", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-14 00:39:50.6632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-14 00:39:50.6632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 00:39:50.6632", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 00:39:50.6632", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 00:39:50.6632", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 00:39:50.6632", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 00:39:50.8016", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638890,\"delivery_status\":1,\"created_on\":\"2026-03-14T00:39:50.800Z\",\"updated_on\":\"2026-03-14T00:39:50.800Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 00:39:50.8016", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 00:39:50.8016", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 00:39:50.8016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 00:39:50.8348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 00:39:50.8348", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 00:39:50.9633", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 00:39:50.9633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 00:39:50.9633", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:39:50.9633", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:39:50.9633", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:39:50.9633", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 00:39:50.9633", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:39:50.9633", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:39:50.9633", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-14 00:39:50.9633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-14 00:39:50.9992", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 00:39:50.9992", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 00:39:50.9992", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 00:39:50.9992", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 00:39:50.9992", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 00:39:51.1292", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638892,\"delivery_status\":1,\"created_on\":\"2026-03-14T00:39:51.128Z\",\"updated_on\":\"2026-03-14T00:39:51.128Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 00:39:51.1292", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 00:39:51.1298", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 00:39:51.1298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 00:39:51.1298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 00:39:51.1298", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 00:39:51.2659", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 00:39:51.2659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 00:39:51.2659", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:39:51.2659", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:39:51.2659", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:39:51.2659", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 00:39:51.2738", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:39:51.2738", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:39:51.2738", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-14 00:39:51.2738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-14 00:39:51.2977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 00:39:51.2977", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 00:39:51.2977", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 00:39:51.2977", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 00:39:51.2977", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 00:39:51.4300", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638894,\"delivery_status\":1,\"created_on\":\"2026-03-14T00:39:51.428Z\",\"updated_on\":\"2026-03-14T00:39:51.428Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 00:39:51.4300", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 00:39:51.4300", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 00:39:51.4300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 00:39:51.4300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 00:39:51.4300", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 00:39:51.5645", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 00:39:51.5645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 00:39:51.5645", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:39:51.5645", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:40:04.2299", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:40:04.2299", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:40:04.2299", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:40:04.2299", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:40:04.2299", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:40:04.2299", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:40:04.2299", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:40:04.2299", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:40:04.2299", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:40:04.2299", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:40:04.2299", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:40:04.2299", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:40:04.2299", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:40:04.2299", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:40:04.2399", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:40:04.2658", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:40:04.8130", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:40:04.8130", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:40:04.8172", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:40:04.8172", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:40:05.3909", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:40:05.3909", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:40:05.3996", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:40:05.3996", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:40:05.9858", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:40:05.9902", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:40:05.9902", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:40:05.9902", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:40:05.9902", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:40:05.9902", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:40:05.9902", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:40:05.9902", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:40:05.9902", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:40:05.9902", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:40:05.9902", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:40:05.9902", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:43:04.2021", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:43:04.2021", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:43:04.2089", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:43:04.2089", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:43:04.2089", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:43:04.2089", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:43:04.2089", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:43:04.2089", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:43:04.2089", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:43:04.2089", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:43:04.2089", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:43:04.2089", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:43:04.2089", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:43:04.2089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:43:04.2089", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:43:04.2337", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:43:04.9260", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:43:04.9260", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:43:04.9260", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:43:04.9431", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:43:05.6571", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:43:05.6629", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:43:05.6629", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:43:05.6881", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:43:06.2995", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:43:06.2995", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:43:06.2995", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:43:06.2995", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:43:06.2995", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:43:06.2995", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:43:06.2995", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:43:06.2995", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:43:06.2995", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:43:06.2995", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:43:06.2995", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:43:06.2995", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:46:04.1637", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:46:04.1637", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:46:04.1698", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:46:04.1698", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:46:04.1698", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:46:04.1698", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:46:04.1698", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:46:04.1698", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:46:04.1698", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:46:04.1698", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:46:04.1698", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:46:04.1698", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:46:04.1698", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:46:04.1698", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:46:04.1698", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:46:04.1698", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:46:04.7028", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:46:04.7028", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:46:04.7028", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:46:04.7257", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:46:05.2920", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:46:05.2920", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:46:05.2951", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:46:05.3213", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:46:05.8983", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:46:05.8983", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:46:05.8983", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:46:05.8983", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:46:05.8983", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:46:05.8983", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:46:05.8983", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:46:05.8983", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:46:05.9178", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:46:05.9270", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:46:05.9381", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:46:05.9381", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:49:04.2483", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:49:04.2483", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:49:04.2483", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:49:04.2483", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:49:04.2483", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:49:04.2483", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:49:04.2483", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:49:04.2483", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:49:04.2483", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:49:04.2483", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:49:04.2483", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:49:04.2483", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:49:04.2483", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:49:04.2483", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:49:04.2617", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:49:04.2815", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:49:04.8023", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:49:04.8023", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:49:04.8079", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:49:04.8229", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:49:05.3770", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:49:05.3770", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:49:05.3770", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:49:05.3949", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:49:05.9959", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:49:05.9959", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:49:05.9959", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:49:05.9959", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:49:05.9959", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:49:05.9959", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:49:05.9959", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:49:05.9959", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:49:05.9959", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:49:05.9959", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:49:05.9959", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:49:05.9959", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:52:04.3331", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:52:04.3331", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:52:04.3380", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:52:04.3380", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:52:04.3380", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:52:04.3380", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:52:04.3380", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:52:04.3380", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:52:04.3380", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:52:04.3380", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:52:04.3380", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:52:04.3380", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:52:04.3380", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:52:04.3380", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:52:04.3380", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:52:04.3569", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:52:04.9025", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:52:04.9025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:52:04.9025", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:52:04.9262", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:52:05.4986", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:52:05.4986", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:52:05.4986", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:52:05.5139", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:52:06.1277", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:52:06.1277", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:52:06.1277", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:52:06.1277", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:52:06.1277", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:52:06.1277", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:52:06.1277", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:52:06.1277", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:52:06.1359", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:52:06.1359", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:52:06.1359", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:52:06.1359", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:54:49.2610", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:54:49.2610", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 00:54:49.2610", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:54:49.2610", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:54:49.2610", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-14 00:54:49.2610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-14 00:54:49.2746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 00:54:49.2746", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 00:54:49.2746", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 00:54:49.2746", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 00:54:49.2746", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 00:54:49.4477", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638896,\"delivery_status\":1,\"created_on\":\"2026-03-14T00:54:49.446Z\",\"updated_on\":\"2026-03-14T00:54:49.446Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 00:54:49.4477", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 00:54:49.4477", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 00:54:49.4477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 00:54:49.4620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 00:54:49.4620", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 00:54:49.5906", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 00:54:49.5906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 00:54:49.5906", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 00:54:49.5906", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:55:04.1716", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:55:04.1716", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:55:04.1768", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:55:04.1768", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:55:04.1768", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:55:04.1768", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:55:04.1768", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:55:04.1768", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:55:04.1768", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:55:04.1768", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:55:04.1768", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:55:04.1768", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:55:04.1768", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:55:04.1768", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:55:04.1768", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:55:04.1768", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:55:04.7390", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:55:04.7390", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:55:04.7390", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:55:04.7612", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:55:05.3295", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:55:05.3295", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:55:05.3327", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:55:05.3327", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:55:05.9194", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:55:05.9194", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:55:05.9194", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:55:05.9194", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:55:05.9194", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:55:05.9194", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:55:05.9194", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:55:05.9194", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:55:05.9289", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:55:05.9289", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:55:05.9289", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:55:05.9289", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 00:58:04.1950", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 00:58:04.1950", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 00:58:04.1950", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 00:58:04.1950", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 00:58:04.1950", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 00:58:04.1950", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:58:04.1950", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:58:04.1950", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:58:04.1950", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:58:04.1950", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:58:04.1950", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:58:04.1950", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 00:58:04.1950", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 00:58:04.1950", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 00:58:04.2051", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 00:58:04.2051", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:58:04.7461", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:58:04.7461", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 00:58:04.7514", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 00:58:04.7677", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:58:05.3018", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:58:05.3018", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 00:58:05.3018", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 00:58:05.3193", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 00:58:05.9399", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 00:58:05.9399", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 00:58:05.9399", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:58:05.9399", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 00:58:05.9399", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 00:58:05.9399", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 00:58:05.9399", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 00:58:05.9399", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 00:58:05.9399", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 00:58:05.9399", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 00:58:05.9399", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 00:58:05.9399", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:01:04.1548", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:01:04.1878", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:01:04.7332", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:01:04.7332", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:01:04.7332", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:01:04.7645", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:01:05.3435", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:01:05.3435", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:01:05.3435", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:01:05.3698", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:01:05.9787", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:01:05.9835", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:01:05.9835", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:01:05.9835", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:01:05.9835", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:01:05.9835", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:01:05.9835", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:01:05.9835", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:01:05.9835", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:01:05.9835", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:01:05.9835", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:01:05.9835", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:04:04.3410", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:04:04.3637", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:04:04.8764", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:04:04.8764", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:04:04.8764", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:04:04.8920", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:04:05.4476", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:04:05.4513", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:04:05.4513", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:04:05.4752", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:04:06.0769", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:04:06.0769", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:04:06.0769", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:04:06.0769", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:04:06.0769", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:04:06.0769", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:04:06.0769", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:04:06.0769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:04:06.0769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:04:06.0769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:04:06.0886", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:04:06.0886", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:07:04.2075", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:07:04.2075", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:07:04.2122", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:07:04.2122", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:07:04.2122", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:07:04.2122", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:07:04.2122", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:07:04.2122", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:07:04.2122", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:07:04.2122", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:07:04.2122", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:07:04.2122", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:07:04.2122", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:07:04.2122", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:07:04.2122", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:07:04.2399", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:07:04.7882", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:07:04.7909", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:07:04.7909", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:07:04.7909", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:07:05.3633", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:07:05.3633", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:07:05.3671", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:07:05.3671", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:07:05.9556", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:07:05.9556", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:07:05.9556", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:07:05.9556", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:07:05.9556", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:07:05.9556", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:07:05.9556", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:07:05.9556", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:07:05.9618", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:07:05.9618", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:07:05.9618", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:07:05.9618", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:10:04.1676", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:10:04.1676", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:10:04.1676", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:10:04.1676", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:10:04.1676", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:10:04.1676", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:10:04.1676", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:10:04.1676", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:10:04.1676", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:10:04.1676", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:10:04.1676", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:10:04.1761", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:10:04.1761", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:10:04.1761", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:10:04.1761", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:10:04.1913", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:10:04.7113", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:10:04.7113", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:10:04.7113", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:10:04.7293", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:10:05.2800", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:10:05.2800", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:10:05.2860", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:10:05.3098", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:10:05.8772", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:10:05.8824", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:10:05.8824", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:10:05.8824", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:10:05.8824", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:10:05.8824", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:10:05.8824", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:10:05.8824", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:10:05.8824", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:10:05.8824", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:10:05.8824", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:10:05.8824", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:13:04.3244", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:13:04.3244", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:13:04.3301", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:13:04.3301", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:13:04.3301", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:13:04.3301", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:13:04.3301", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:13:04.3301", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:13:04.3301", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:13:04.3301", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:13:04.3301", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:13:04.3301", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:13:04.3301", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:13:04.3301", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:13:04.3301", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:13:04.3532", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:13:04.9206", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:13:04.9229", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:13:04.9229", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:13:04.9229", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:13:05.5059", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:13:05.5059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:13:05.5059", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:13:05.5392", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:13:06.1317", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:13:06.1317", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:13:06.1317", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:13:06.1317", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:13:06.1317", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:13:06.1317", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:13:06.1317", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:13:06.1317", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:13:06.1317", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:13:06.1433", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:13:06.1433", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:13:06.1433", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:16:04.1731", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:16:04.1731", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:16:04.1731", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:16:04.1731", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:16:04.1731", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:16:04.1731", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:16:04.1731", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:16:04.1731", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:16:04.1731", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:16:04.1731", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:16:04.1731", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:16:04.1731", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:16:04.1731", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:16:04.1731", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:16:04.1856", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:16:04.2021", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:16:04.7204", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:16:04.7204", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:16:04.7204", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:16:04.7381", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:16:05.3095", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:16:05.3116", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:16:05.3116", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:16:05.3314", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:16:05.9421", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:16:05.9421", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:16:05.9421", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:16:05.9421", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:16:05.9421", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:16:05.9421", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:16:05.9421", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:16:05.9421", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:16:05.9421", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:16:05.9516", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:16:05.9516", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:16:05.9516", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:19:04.2663", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:19:04.2663", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:19:04.2663", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:19:04.2663", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:19:04.2663", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:19:04.2663", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:19:04.2663", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:19:04.2663", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:19:04.2663", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:19:04.2945", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:19:04.8603", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:19:04.8603", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:19:04.8692", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:19:04.8692", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:19:05.4443", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:19:05.4443", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:19:05.4487", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:19:05.4673", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:19:06.0552", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:19:06.0572", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:19:06.0572", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:19:06.0572", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:19:06.0572", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:19:06.0572", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:19:06.0572", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:19:06.0572", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:19:06.0572", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:19:06.0572", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:19:06.0572", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:19:06.0572", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:22:04.1980", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:22:04.1980", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:22:04.1980", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:22:04.1980", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:22:04.1980", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:22:04.1980", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:22:04.1980", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:22:04.1980", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:22:04.2099", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:22:04.2099", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:22:04.2099", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:22:04.2099", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:22:04.2099", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:22:04.2099", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:22:04.2099", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:22:04.2393", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:22:04.7678", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:22:04.7678", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:22:04.7721", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:22:04.7721", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:22:05.3308", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:22:05.3308", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:22:05.3354", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:22:05.3638", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:22:05.9598", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:22:05.9598", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:22:05.9598", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:22:05.9598", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:22:05.9598", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:22:05.9598", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:22:05.9598", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:22:05.9598", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:22:05.9598", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:22:05.9598", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:22:05.9598", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:22:05.9598", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:25:04.1494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:25:04.1494", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:25:04.1494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:25:04.1494", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:25:04.1494", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:25:04.1494", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:25:04.1494", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:25:04.1494", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:25:04.1494", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:25:04.1494", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:25:04.1494", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:25:04.1494", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:25:04.1494", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:25:04.1494", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:25:04.1605", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:25:04.1605", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:25:04.7146", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:25:04.7146", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:25:04.7146", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:25:04.7298", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:25:05.2705", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:25:05.2705", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:25:05.2705", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:25:05.2897", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:25:05.8891", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:25:05.8891", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:25:05.8891", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:25:05.8891", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:25:05.8891", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:25:05.8891", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:25:05.8891", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:25:05.8891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:25:05.8957", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:25:05.8957", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:25:05.8957", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:25:05.8957", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:28:04.2071", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:28:04.2071", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:28:04.2071", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:28:04.2071", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:28:04.2071", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:28:04.2071", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:28:04.2071", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:28:04.2071", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:28:04.2071", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:28:04.2071", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:28:04.2071", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:28:04.2071", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:28:04.2071", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:28:04.2188", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:28:04.2188", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:28:04.2410", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:28:04.7579", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:28:04.7579", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:28:04.7579", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:28:04.7780", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:28:05.3414", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:28:05.3438", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:28:05.3438", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:28:05.3438", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:28:05.9929", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:28:05.9929", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:28:05.9929", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:28:05.9929", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:28:05.9929", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:28:05.9929", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:28:05.9929", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:28:05.9929", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:28:05.9929", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:28:06.0079", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:28:06.0079", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:28:06.0079", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:31:04.1537", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:31:04.1768", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:31:04.7113", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:31:04.7113", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:31:04.7113", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:31:04.7277", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:31:05.2904", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:31:05.2904", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:31:05.2943", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:31:05.3111", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:31:05.9098", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:31:05.9098", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:31:05.9098", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:31:05.9098", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:31:05.9098", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:31:05.9098", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:31:05.9098", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:31:05.9098", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:31:05.9098", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:31:05.9204", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:31:05.9204", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:31:05.9204", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:34:04.2752", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:34:04.3037", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:34:04.8391", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:34:04.8391", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:34:04.8391", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:34:04.8606", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:34:05.4148", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:34:05.4174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:34:05.4174", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:34:05.4387", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:34:06.0434", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:34:06.0434", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:34:06.0434", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:34:06.0434", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:34:06.0434", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:34:06.0434", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:34:06.0434", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:34:06.0434", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:34:06.0434", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:34:06.0434", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:34:06.0434", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:34:06.0563", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:37:04.2176", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:37:04.2176", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:37:04.2176", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:37:04.2176", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:37:04.2176", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:37:04.2176", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:37:04.2176", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:37:04.2176", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:37:04.2176", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:37:04.2257", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:37:04.2257", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:37:04.2257", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:37:04.2257", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:37:04.2257", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:37:04.2257", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:37:04.2411", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:37:04.7563", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:37:04.7563", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:37:04.7563", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:37:04.7563", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:37:05.3301", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:37:05.3301", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:37:05.3361", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:37:05.3494", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:37:05.9247", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:37:05.9307", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:37:05.9307", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:37:05.9307", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:37:05.9307", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:37:05.9307", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:37:05.9307", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:37:05.9307", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:37:05.9307", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:37:05.9307", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:37:05.9307", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:37:05.9307", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:39:49.2177", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:39:49.2177", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 01:39:49.2224", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:39:49.2224", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 01:39:49.2224", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-14 01:39:49.2224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-14 01:39:49.2224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 01:39:49.2224", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 01:39:49.2224", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 01:39:49.2224", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 01:39:49.2224", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 01:39:49.4121", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638898,\"delivery_status\":1,\"created_on\":\"2026-03-14T01:39:49.409Z\",\"updated_on\":\"2026-03-14T01:39:49.409Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 01:39:49.4121", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 01:39:49.4121", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 01:39:49.4121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 01:39:49.4121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 01:39:49.4121", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 01:39:49.5490", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 01:39:49.5490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 01:39:49.5490", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 01:39:49.5496", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:39:49.5496", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:39:49.5496", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 01:39:49.5496", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:39:49.5496", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 01:39:49.5496", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-14 01:39:49.5496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-14 01:39:49.5496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 01:39:49.5496", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 01:39:49.5496", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 01:39:49.5496", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 01:39:49.5496", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 01:39:49.6901", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638900,\"delivery_status\":1,\"created_on\":\"2026-03-14T01:39:49.691Z\",\"updated_on\":\"2026-03-14T01:39:49.691Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 01:39:49.6901", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 01:39:49.6901", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 01:39:49.6901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 01:39:49.7057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 01:39:49.7063", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 01:39:49.8356", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 01:39:49.8356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 01:39:49.8356", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 01:39:49.8356", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:39:49.8356", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:39:49.8356", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 01:39:49.8356", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:39:49.8356", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 01:39:49.8356", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-14 01:39:49.8356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-14 01:39:49.8536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 01:39:49.8536", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 01:39:49.8536", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 01:39:49.8536", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 01:39:49.8536", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 01:39:49.9833", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638902,\"delivery_status\":1,\"created_on\":\"2026-03-14T01:39:49.981Z\",\"updated_on\":\"2026-03-14T01:39:49.981Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 01:39:49.9833", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 01:39:49.9833", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 01:39:49.9833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 01:39:49.9952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 01:39:49.9952", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 01:39:50.1220", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 01:39:50.1220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 01:39:50.1220", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 01:39:50.1220", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:39:50.1220", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:39:50.1220", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 01:39:50.1319", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:39:50.1319", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 01:39:50.1319", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-14 01:39:50.1319", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-14 01:39:50.1482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 01:39:50.1482", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 01:39:50.1482", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 01:39:50.1482", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 01:39:50.1482", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 01:39:50.2711", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638904,\"delivery_status\":1,\"created_on\":\"2026-03-14T01:39:50.275Z\",\"updated_on\":\"2026-03-14T01:39:50.275Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 01:39:50.2711", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 01:39:50.2711", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 01:39:50.2711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 01:39:50.2883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 01:39:50.2883", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 01:39:50.4172", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 01:39:50.4172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 01:39:50.4172", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 01:39:50.4172", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:39:50.4172", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:39:50.4172", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 01:39:50.4253", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:39:50.4253", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 01:39:50.4253", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-14 01:39:50.4253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-14 01:39:50.4253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 01:39:50.4253", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 01:39:50.4253", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 01:39:50.4253", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 01:39:50.4253", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 01:39:50.5644", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638906,\"delivery_status\":1,\"created_on\":\"2026-03-14T01:39:50.562Z\",\"updated_on\":\"2026-03-14T01:39:50.562Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 01:39:50.5653", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 01:39:50.5653", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 01:39:50.5653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 01:39:50.5653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 01:39:50.5653", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 01:39:50.7069", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 01:39:50.7069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 01:39:50.7069", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 01:39:50.7069", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:39:50.7069", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:39:50.7069", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 01:39:50.7069", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:39:50.7069", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 01:39:50.7069", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-14 01:39:50.7069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-14 01:39:50.7249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 01:39:50.7249", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 01:39:50.7249", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 01:39:50.7249", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 01:39:50.7249", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 01:39:50.8619", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638908,\"delivery_status\":1,\"created_on\":\"2026-03-14T01:39:50.856Z\",\"updated_on\":\"2026-03-14T01:39:50.856Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 01:39:50.8619", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 01:39:50.8624", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 01:39:50.8624", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 01:39:50.8624", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 01:39:50.8624", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 01:39:50.9992", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 01:39:50.9992", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 01:39:50.9992", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 01:39:50.9992", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:39:50.9992", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:39:50.9992", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 01:39:51.0067", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:39:51.0067", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 01:39:51.0067", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-14 01:39:51.0067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-14 01:39:51.0067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 01:39:51.0188", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 01:39:51.0188", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 01:39:51.0188", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 01:39:51.0188", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 01:39:51.1516", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638910,\"delivery_status\":1,\"created_on\":\"2026-03-14T01:39:51.159Z\",\"updated_on\":\"2026-03-14T01:39:51.159Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 01:39:51.1516", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 01:39:51.1516", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 01:39:51.1619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 01:39:51.1619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 01:39:51.1749", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 01:39:51.2986", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 01:39:51.2986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 01:39:51.3038", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 01:39:51.3038", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:40:04.1623", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:40:04.1817", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:40:04.7012", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:40:04.7012", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:40:04.7061", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:40:04.7061", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:40:05.2800", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:40:05.2800", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:40:05.2800", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:40:05.2927", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:40:05.9039", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:40:05.9039", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:40:05.9039", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:40:05.9039", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:40:05.9039", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:40:05.9039", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:40:05.9039", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:40:05.9039", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:40:05.9112", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:40:05.9112", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:40:05.9112", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:40:05.9112", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:43:04.1670", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:43:04.1670", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:43:04.1717", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:43:04.1717", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:43:04.1717", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:43:04.1717", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:43:04.1717", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:43:04.1717", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:43:04.1717", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:43:04.1717", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:43:04.1717", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:43:04.1717", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:43:04.1717", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:43:04.1717", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:43:04.1717", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:43:04.1969", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:43:04.7802", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:43:04.7829", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:43:04.7829", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:43:04.7966", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:43:05.3450", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:43:05.3450", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:43:05.3450", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:43:05.3600", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:43:05.9487", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:43:05.9487", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:43:05.9487", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:43:05.9487", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:43:05.9487", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:43:05.9487", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:43:05.9524", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:43:05.9524", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:43:05.9524", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:43:05.9524", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:43:05.9524", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:43:05.9524", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:46:04.1856", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:46:04.1856", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:46:04.1856", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:46:04.1856", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:46:04.1856", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:46:04.1856", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:46:04.1856", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:46:04.1856", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:46:04.1856", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:46:04.1856", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:46:04.1856", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:46:04.1856", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:46:04.1856", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:46:04.1856", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:46:04.2004", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:46:04.2152", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:46:04.7334", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:46:04.7334", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:46:04.7334", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:46:04.7496", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:46:05.2934", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:46:05.2934", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:46:05.2934", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:46:05.3087", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:46:05.9050", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:46:05.9050", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:46:05.9050", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:46:05.9050", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:46:05.9050", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:46:05.9050", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:46:05.9050", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:46:05.9050", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:46:05.9050", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:46:05.9050", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:46:05.9050", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:46:05.9050", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:49:04.1599", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:49:04.1599", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:49:04.1672", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:49:04.1672", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:49:04.1672", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:49:04.1868", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:49:04.7801", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:49:04.7801", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:49:04.7801", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:49:04.8026", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:49:05.3507", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:49:05.3538", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:49:05.3538", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:49:05.3757", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:49:05.9756", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:49:05.9756", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:49:05.9805", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:49:05.9805", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:49:05.9805", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:49:05.9805", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:49:05.9805", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:49:05.9805", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:49:05.9805", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:49:05.9805", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:49:05.9805", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:49:05.9805", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:52:04.2010", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:52:04.2010", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:52:04.2087", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:52:04.2087", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:52:04.2087", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:52:04.2087", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:52:04.2087", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:52:04.2087", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:52:04.2087", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:52:04.2087", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:52:04.2087", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:52:04.2087", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:52:04.2087", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:52:04.2087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:52:04.2087", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:52:04.2327", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:52:04.7767", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:52:04.7767", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:52:04.7767", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:52:04.7914", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:52:05.3553", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:52:05.3553", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:52:05.3553", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:52:05.3688", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:52:05.9749", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:52:05.9749", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:52:05.9749", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:52:05.9749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:52:05.9749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:52:05.9749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:52:05.9749", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:52:05.9749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:52:05.9749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:52:05.9749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:52:05.9749", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:52:05.9749", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:55:04.1719", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:55:04.1719", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:55:04.1797", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:55:04.1797", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:55:04.1797", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:55:04.1797", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:55:04.2007", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:55:04.7803", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:55:04.7803", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:55:04.7855", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:55:04.7855", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:55:05.3423", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:55:05.3423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:55:05.3423", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:55:05.3551", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:55:05.9659", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:55:05.9659", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:55:05.9659", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:55:05.9659", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:55:05.9659", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:55:05.9659", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:55:05.9659", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:55:05.9659", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:55:05.9737", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:55:05.9737", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:55:05.9737", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:55:05.9737", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 01:58:04.1986", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 01:58:04.1986", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 01:58:04.2085", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 01:58:04.2085", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 01:58:04.2085", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 01:58:04.2085", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:58:04.2085", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:58:04.2085", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:58:04.2085", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:58:04.2085", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:58:04.2085", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:58:04.2085", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 01:58:04.2085", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 01:58:04.2085", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 01:58:04.2085", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 01:58:04.2235", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:58:04.7400", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:58:04.7400", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 01:58:04.7400", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 01:58:04.7558", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:58:05.3169", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:58:05.3169", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 01:58:05.3169", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 01:58:05.3496", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 01:58:05.9651", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 01:58:05.9681", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 01:58:05.9681", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:58:05.9681", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 01:58:05.9681", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 01:58:05.9681", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 01:58:05.9681", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 01:58:05.9681", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 01:58:05.9681", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 01:58:05.9681", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 01:58:05.9681", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 01:58:05.9681", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:01:04.1580", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:01:04.1580", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:01:04.1580", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:01:04.1580", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:01:04.1580", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:01:04.1580", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:01:04.1580", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:01:04.1580", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:01:04.1580", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:01:04.1580", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:01:04.1580", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:01:04.1580", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:01:04.1580", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:01:04.1676", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:01:04.1676", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:01:04.1676", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:01:04.7197", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:01:04.7197", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:01:04.7197", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:01:04.7383", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:01:05.2827", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:01:05.2827", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:01:05.2827", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:01:05.2987", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:01:05.8986", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:01:05.8986", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:01:05.8986", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:01:05.8986", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:01:05.8986", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:01:05.8986", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:01:05.9019", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:01:05.9019", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:01:05.9019", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:01:05.9019", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:01:05.9019", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:01:05.9019", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:04:04.2047", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:04:04.2047", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:04:04.2117", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:04:04.2117", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:04:04.2117", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:04:04.2117", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:04:04.2117", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:04:04.2117", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:04:04.2117", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:04:04.2117", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:04:04.2117", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:04:04.2117", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:04:04.2117", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:04:04.2117", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:04:04.2117", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:04:04.2433", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:04:04.7892", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:04:04.7916", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:04:04.7916", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:04:04.8082", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:04:05.3579", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:04:05.3579", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:04:05.3579", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:04:05.3737", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:04:05.9767", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:04:05.9803", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:04:05.9803", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:04:05.9803", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:04:05.9803", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:04:05.9803", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:04:05.9803", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:04:05.9803", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:04:05.9803", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:04:05.9803", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:04:05.9803", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:04:05.9803", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:07:04.2014", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:07:04.2014", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:07:04.2014", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:07:04.2014", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:07:04.2014", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:07:04.2014", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:07:04.2014", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:07:04.2014", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:07:04.2014", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:07:04.2014", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:07:04.2014", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:07:04.2014", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:07:04.2014", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:07:04.2090", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:07:04.2090", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:07:04.2255", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:07:04.7557", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:07:04.7557", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:07:04.7557", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:07:04.7732", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:07:05.3193", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:07:05.3193", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:07:05.3193", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:07:05.3390", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:07:05.9341", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:07:05.9341", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:07:05.9341", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:07:05.9341", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:07:05.9341", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:07:05.9341", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:07:05.9341", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:07:05.9341", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:07:05.9427", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:07:05.9427", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:07:05.9427", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:07:05.9427", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:09:50.0689", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:09:50.0689", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:09:50.0689", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:09:50.0689", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:09:50.0689", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-14 02:09:50.0689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-14 02:09:50.0891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:09:50.0891", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:09:50.0891", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:09:50.0891", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:09:50.0891", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:09:50.2627", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638912,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:09:50.260Z\",\"updated_on\":\"2026-03-14T02:09:50.260Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:09:50.2627", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:09:50.2627", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:09:50.2627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:09:50.2772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:09:50.2772", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:09:50.4084", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:09:50.4084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:09:50.4084", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:09:50.4084", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:10:04.1458", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:10:04.1458", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:10:04.1458", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:10:04.1458", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:10:04.1458", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:10:04.1458", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:10:04.1458", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:10:04.1458", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:10:04.1458", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:10:04.1458", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:10:04.1458", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:10:04.1458", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:10:04.1458", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:10:04.1458", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:10:04.1591", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:10:04.1736", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:10:04.6945", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:10:04.6945", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:10:04.6945", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:10:04.7100", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:10:05.2584", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:10:05.2584", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:10:05.2686", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:10:05.2847", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:10:05.8743", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:10:05.8743", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:10:05.8743", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:10:05.8743", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:10:05.8743", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:10:05.8743", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:10:05.8743", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:10:05.8743", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:10:05.8834", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:10:05.8834", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:10:05.8834", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:10:05.8834", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:13:04.3532", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:13:04.3532", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:13:04.3583", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:13:04.3583", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:13:04.3583", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:13:04.3583", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:13:04.3583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:13:04.3583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:13:04.3583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:13:04.3583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:13:04.3583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:13:04.3583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:13:04.3583", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:13:04.3583", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:13:04.3583", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:13:04.3819", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:13:04.9331", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:13:04.9393", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:13:04.9534", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:13:05.0245", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:13:05.5926", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:13:05.5926", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:13:05.5926", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:13:05.6096", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:13:06.2163", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:13:06.2192", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:13:06.2192", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:13:06.2192", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:13:06.2192", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:13:06.2192", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:13:06.2192", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:13:06.2192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:13:06.2192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:13:06.2192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:13:06.2192", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:13:06.2329", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:16:04.1524", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:16:04.1716", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:16:04.7573", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:16:04.7573", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:16:04.7573", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:16:04.7722", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:16:05.3295", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:16:05.3295", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:16:05.3295", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:16:05.3417", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:16:05.9278", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:16:05.9278", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:16:05.9278", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:16:05.9278", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:16:05.9278", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:16:05.9278", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:16:05.9278", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:16:05.9278", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:16:05.9339", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:16:05.9339", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:16:05.9339", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:16:05.9339", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:19:04.1904", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:19:04.1904", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:19:04.1955", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:19:04.1955", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:19:04.1955", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:19:04.1955", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:19:04.1955", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:19:04.1955", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:19:04.1955", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:19:04.1955", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:19:04.1955", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:19:04.1955", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:19:04.1955", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:19:04.1955", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:19:04.1955", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:19:04.2259", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:19:04.7600", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:19:04.7600", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:19:04.7600", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:19:04.7872", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:19:05.3214", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:19:05.3214", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:19:05.3214", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:19:05.3368", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:19:05.9283", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:19:05.9312", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:19:05.9312", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:19:05.9312", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:19:05.9312", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:19:05.9312", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:19:05.9312", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:19:05.9312", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:19:05.9312", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:19:05.9312", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:19:05.9312", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:19:05.9312", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:22:04.1975", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:22:04.1975", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:22:04.1975", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:22:04.1975", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:22:04.1975", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:22:04.1975", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:22:04.1975", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:22:04.1975", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:22:04.1975", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:22:04.1975", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:22:04.1975", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:22:04.1975", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:22:04.1975", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:22:04.2087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:22:04.2087", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:22:04.2087", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:22:04.7366", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:22:04.7391", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:22:04.7391", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:22:04.7391", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:22:05.3264", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:22:05.3264", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:22:05.3264", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:22:05.3419", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:22:05.9575", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:22:05.9575", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:22:05.9575", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:22:05.9575", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:22:05.9575", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:22:05.9575", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:22:05.9575", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:22:05.9575", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:22:05.9575", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:22:05.9575", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:22:05.9575", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:22:05.9575", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:49.2139", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:49.2139", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:49.2139", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:49.2139", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:49.2139", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-14 02:24:49.2205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-14 02:24:49.2205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:24:49.2205", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:49.2205", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:49.2205", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:49.2205", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:49.4075", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638914,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:49.404Z\",\"updated_on\":\"2026-03-14T02:24:49.404Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:49.4081", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:49.4081", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:49.4081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:24:49.4081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:24:49.4081", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:49.5490", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:49.5490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:24:49.5490", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:49.5490", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:49.5490", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:49.5490", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:49.5490", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:49.5490", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:49.5490", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-14 02:24:49.5490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-14 02:24:49.5490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:24:49.5641", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:49.5641", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:49.5641", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:49.5641", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:49.6916", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638916,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:49.692Z\",\"updated_on\":\"2026-03-14T02:24:49.692Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:49.6916", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:49.6916", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:49.6916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:24:49.6916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:24:49.6916", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:49.8322", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:49.8322", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:24:49.8322", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:49.8322", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:49.8322", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:49.8322", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:49.8322", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:49.8322", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:49.8322", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-14 02:24:49.8322", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-14 02:24:49.8498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:24:49.8498", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:49.8498", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:49.8498", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:49.8498", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:49.9964", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638918,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:49.994Z\",\"updated_on\":\"2026-03-14T02:24:49.994Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:49.9964", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:49.9964", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:49.9964", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:24:50.0069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:24:50.0069", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:50.1397", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:50.1397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:24:50.1397", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:50.1397", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:50.1397", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:50.1397", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:50.1453", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:50.1453", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:50.1453", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-14 02:24:50.1453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-14 02:24:50.1453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:24:50.1453", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:50.1453", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:50.1453", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:50.1453", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:50.3028", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638920,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:50.301Z\",\"updated_on\":\"2026-03-14T02:24:50.301Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:50.3028", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:50.3028", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:50.3028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:24:50.3155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:24:50.3155", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:50.4460", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:50.4460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:24:50.4460", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:50.4460", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:50.4460", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:50.4460", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:50.4460", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:50.4460", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:50.4460", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-14 02:24:50.4460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-14 02:24:50.4634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:24:50.4634", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:50.4634", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:50.4634", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:50.4634", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:50.5880", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638922,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:50.590Z\",\"updated_on\":\"2026-03-14T02:24:50.590Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:50.5880", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:50.5880", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:50.5880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:24:50.6026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:24:50.6026", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:50.7295", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:50.7295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:24:50.7295", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:50.7295", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:50.7295", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:50.7295", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:50.7377", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:50.7377", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:50.7377", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-14 02:24:50.7377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-14 02:24:50.7377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:24:50.7377", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:50.7377", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:50.7377", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:50.7377", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:50.8721", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638924,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:50.875Z\",\"updated_on\":\"2026-03-14T02:24:50.875Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:50.8721", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:50.8721", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:50.8721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:24:50.8878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:24:50.8878", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:51.0178", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:51.0178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:24:51.0178", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:51.0178", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:51.0178", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:51.0178", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:51.0178", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:51.0178", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:51.0178", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-14 02:24:51.0178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-14 02:24:51.0355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-14 02:24:51.0355", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:51.0355", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:51.0355", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:51.0355", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:51.1662", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638926,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:51.163Z\",\"updated_on\":\"2026-03-14T02:24:51.163Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:51.1662", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:51.1662", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:51.1662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-14 02:24:51.1786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-14 02:24:51.1786", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:51.3098", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:51.3098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-14 02:24:51.3098", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:51.3098", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:51.3098", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:51.3098", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:51.3144", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:51.3144", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:51.3144", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-14 02:24:51.3144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-14 02:24:51.3307", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:24:51.3307", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:51.3307", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:51.3307", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:51.3307", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:51.4603", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638928,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:51.458Z\",\"updated_on\":\"2026-03-14T02:24:51.458Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:51.4603", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:51.4603", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:51.4603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:24:51.4709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:24:51.4709", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:51.6010", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:51.6010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:24:51.6010", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:51.6010", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:51.6010", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:51.6010", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:51.6010", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:51.6010", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:51.6010", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-14 02:24:51.6010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-14 02:24:51.6141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-14 02:24:51.6141", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:51.6141", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:51.6141", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:51.6141", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:51.7432", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638930,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:51.741Z\",\"updated_on\":\"2026-03-14T02:24:51.741Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:51.7432", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:51.7432", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:51.7432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-14 02:24:51.7552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-14 02:24:51.7552", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:51.8804", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:51.8804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-14 02:24:51.8804", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:51.8804", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:51.8804", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:51.8804", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:51.8926", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:51.8926", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:51.8926", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-14 02:24:51.8926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-14 02:24:51.8926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:24:51.8926", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:51.8926", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:51.8926", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:51.8926", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:52.0297", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638932,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:52.032Z\",\"updated_on\":\"2026-03-14T02:24:52.032Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:52.0297", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:52.0297", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:52.0297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:24:52.0467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:24:52.0467", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:52.1759", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:52.1759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:24:52.1759", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:52.1759", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:52.1759", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:52.1759", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:52.1759", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:52.1759", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:52.1759", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-14 02:24:52.1759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-14 02:24:52.1947", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:24:52.1947", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:52.1947", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:52.1947", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:52.1947", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:52.3242", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638934,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:52.323Z\",\"updated_on\":\"2026-03-14T02:24:52.323Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:52.3242", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:52.3242", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:52.3242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:24:52.3326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:24:52.3326", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:52.4607", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:52.4607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:24:52.4607", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:52.4607", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:52.4607", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:52.4607", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:52.4607", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:52.4607", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:52.4607", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-14 02:24:52.4607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-14 02:24:52.4744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:24:52.4744", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:52.4744", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:52.4744", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:52.4744", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:52.6026", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638936,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:52.602Z\",\"updated_on\":\"2026-03-14T02:24:52.602Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:52.6026", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:52.6026", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:52.6026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:24:52.6166", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:24:52.6166", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:52.7447", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:52.7447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:24:52.7447", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:52.7447", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:52.7447", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:52.7447", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:52.7447", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:52.7517", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:52.7517", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-14 02:24:52.7517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-14 02:24:52.7517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-14 02:24:52.7517", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:52.7517", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:52.7517", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:52.7517", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:52.8889", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638938,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:52.887Z\",\"updated_on\":\"2026-03-14T02:24:52.887Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:52.8889", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:52.8889", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:52.8889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-14 02:24:52.9030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-14 02:24:52.9030", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:53.0325", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:53.0325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-14 02:24:53.0325", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:53.0325", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:53.0333", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:53.0333", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:53.0333", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:53.0333", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:53.0333", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-14 02:24:53.0333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-14 02:24:53.0488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:24:53.0488", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:53.0488", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:53.0488", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:53.0488", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:53.1785", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638940,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:53.177Z\",\"updated_on\":\"2026-03-14T02:24:53.177Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:53.1785", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:53.1785", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:53.1785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:24:53.1908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:24:53.1908", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:53.3204", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:53.3204", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:24:53.3204", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:53.3204", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:53.3204", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:53.3204", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:53.3204", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:53.3204", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:53.3204", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-14 02:24:53.3204", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-14 02:24:53.3389", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-14 02:24:53.3389", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:53.3389", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:53.3389", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:53.3389", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:53.4681", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638942,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:53.467Z\",\"updated_on\":\"2026-03-14T02:24:53.467Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:53.4681", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:53.4681", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:53.4681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-14 02:24:53.4811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 917273883504" } { "timestamp": "2026-03-14 02:24:53.4811", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:53.6102", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:53.6102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 917273883504" } { "timestamp": "2026-03-14 02:24:53.6102", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:53.6102", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:24:53.6116", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:24:53.6116", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21947\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:24:53.6116", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:24:53.6116", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:53.6116", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00010#" } { "timestamp": "2026-03-14 02:24:53.6116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00010" } { "timestamp": "2026-03-14 02:24:53.6282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:24:53.6282", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:24:53.6282", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:24:53.6282", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:24:53.6282", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:24:53.7576", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638944,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:24:53.756Z\",\"updated_on\":\"2026-03-14T02:24:53.756Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:24:53.7576", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:24:53.7576", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:24:53.7576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:24:53.7676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:24:53.7676", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21947?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:24:53.8991", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:24:53.8991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:24:53.8991", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:24:53.8991", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:25:04.1632", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:25:04.1632", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:25:04.1632", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:25:04.1632", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:25:04.1632", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:25:04.1749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:25:04.1749", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:25:04.1925", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:25:04.7113", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:25:04.7113", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:25:04.7113", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:25:04.7272", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:25:05.2473", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:25:05.2473", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:25:05.2516", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:25:05.2516", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:25:05.8897", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:25:05.8942", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:25:05.8942", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:25:05.8942", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:25:05.8942", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:25:05.8942", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:25:05.8942", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:25:05.8942", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:25:05.8942", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:25:05.8942", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:25:05.8942", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:25:05.8942", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:28:04.1777", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:28:04.1777", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:28:04.1777", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:28:04.1777", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:28:04.1777", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:28:04.1777", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:28:04.1777", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:28:04.1777", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:28:04.1777", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:28:04.1777", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:28:04.1777", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:28:04.1777", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:28:04.1777", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:28:04.1891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:28:04.1891", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:28:04.2028", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:28:04.7236", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:28:04.7236", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:28:04.7236", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:28:04.7386", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:28:05.2988", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:28:05.2988", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:28:05.2988", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:28:05.3197", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:28:05.8962", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:28:05.8962", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:28:05.8962", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:28:05.8962", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:28:05.8962", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:28:05.8962", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:28:05.8962", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:28:05.8962", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:28:05.8962", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:28:05.9056", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:28:05.9056", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:28:05.9056", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:31:04.1578", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:31:04.1578", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:31:04.1578", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:31:04.1578", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:31:04.1578", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:31:04.1578", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:31:04.1578", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:31:04.1578", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:31:04.1668", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:31:04.1668", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:31:04.1668", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:31:04.1668", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:31:04.1668", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:31:04.1668", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:31:04.1668", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:31:04.1826", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:31:04.7069", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:31:04.7069", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:31:04.7069", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:31:04.7242", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:31:05.2843", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:31:05.2843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:31:05.2843", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:31:05.3188", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:31:05.9105", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:31:05.9105", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:31:05.9105", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:31:05.9105", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:31:05.9105", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:31:05.9105", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:31:05.9105", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:31:05.9105", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:31:05.9168", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:31:05.9168", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:31:05.9168", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:31:05.9168", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:34:04.3016", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:34:04.3016", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:34:04.3084", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:34:04.3084", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:34:04.3084", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:34:04.3084", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:34:04.3084", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:34:04.3084", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:34:04.3084", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:34:04.3084", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:34:04.3084", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:34:04.3084", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:34:04.3084", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:34:04.3084", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:34:04.3205", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:34:04.3456", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:34:04.8915", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:34:04.8915", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:34:04.8915", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:34:04.9101", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:34:05.4572", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:34:05.4572", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:34:05.4604", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:34:05.4604", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:34:06.0873", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:34:06.0873", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:34:06.0873", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:34:06.0873", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:34:06.0873", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:34:06.0873", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:34:06.0873", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:34:06.0873", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:34:06.0873", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:34:06.0873", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:34:06.0873", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:34:06.0873", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:37:04.2054", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:37:04.2054", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:37:04.2108", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:37:04.2108", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:37:04.2108", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:37:04.2108", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:37:04.2108", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:37:04.2108", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:37:04.2108", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:37:04.2108", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:37:04.2108", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:37:04.2108", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:37:04.2108", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:37:04.2108", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:37:04.2242", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:37:04.2458", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:37:04.7858", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:37:04.7858", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:37:04.7858", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:37:04.8062", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:37:05.3525", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:37:05.3525", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:37:05.3525", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:37:05.3713", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:37:05.9671", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:37:05.9671", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:37:05.9671", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:37:05.9671", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:37:05.9671", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:37:05.9671", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:37:05.9671", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:37:05.9671", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:37:05.9737", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:37:05.9737", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:37:05.9737", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:37:05.9737", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:39:49.2714", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:39:49.2714", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:39:49.2714", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:39:49.2714", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:39:49.2714", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-14 02:39:49.2714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-14 02:39:49.2886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:39:49.2886", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:39:49.2886", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:39:49.2886", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:39:49.2886", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:39:49.4610", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638946,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:39:49.459Z\",\"updated_on\":\"2026-03-14T02:39:49.459Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:39:49.4610", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:39:49.4610", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:39:49.4610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:39:49.4610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:39:49.4610", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:39:49.5960", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:39:49.5960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:39:49.5960", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:39:49.5960", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:40:04.1777", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:40:04.2010", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:40:04.7175", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:40:04.7195", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:40:04.7195", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:40:04.7350", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:40:05.2819", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:40:05.2819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:40:05.2819", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:40:05.3114", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:40:05.8893", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:40:05.8927", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:40:05.8927", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:40:05.8927", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:40:05.8927", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:40:05.8927", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:40:05.8927", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:40:05.8927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:40:05.8927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:40:05.8927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:40:05.8927", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:40:05.8927", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:43:04.1834", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:43:04.1834", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:43:04.1889", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:43:04.1889", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:43:04.1889", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:43:04.1889", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:43:04.1889", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:43:04.1889", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:43:04.1889", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:43:04.1889", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:43:04.1889", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:43:04.1889", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:43:04.1889", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:43:04.1889", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:43:04.1889", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:43:04.2027", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:43:04.7158", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:43:04.7172", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:43:04.7172", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:43:04.7172", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:43:05.3211", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:43:05.3211", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:43:05.3255", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:43:05.3255", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:43:05.9315", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:43:05.9353", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:43:05.9353", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:43:05.9353", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:43:05.9353", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:43:05.9353", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:43:05.9353", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:43:05.9353", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:43:05.9353", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:43:05.9353", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:43:05.9353", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:43:05.9353", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:46:04.1786", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:46:04.1786", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:46:04.1843", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:46:04.1843", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:46:04.1843", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:46:04.1843", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:46:04.1843", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:46:04.1843", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:46:04.1843", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:46:04.1843", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:46:04.1843", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:46:04.1843", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:46:04.1843", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:46:04.1843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:46:04.1843", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:46:04.2025", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:46:04.7192", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:46:04.7192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:46:04.7192", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:46:04.7369", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:46:05.4930", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:46:05.4970", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:46:05.4970", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:46:05.4970", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:46:06.1087", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:46:06.1087", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:46:06.1087", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:46:06.1087", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:46:06.1087", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:46:06.1087", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:46:06.1087", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:46:06.1087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:46:06.1087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:46:06.1087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:46:06.1193", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:46:06.1193", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:49:04.2382", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:49:04.2382", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:49:04.2441", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:49:04.2441", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:49:04.2441", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:49:04.2441", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:49:04.2441", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:49:04.2441", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:49:04.2441", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:49:04.2441", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:49:04.2441", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:49:04.2441", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:49:04.2441", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:49:04.2441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:49:04.2441", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:49:04.2743", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:49:04.7991", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:49:04.7991", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:49:04.7991", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:49:04.8150", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:49:05.3658", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:49:05.3681", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:49:05.3681", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:49:05.3833", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:49:05.9618", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:49:05.9618", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:49:05.9618", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:49:05.9618", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:49:05.9618", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:49:05.9618", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:49:05.9618", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:49:05.9618", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:49:05.9618", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:49:05.9618", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:49:05.9618", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:49:05.9618", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:52:04.1935", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:52:04.2210", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:52:04.7510", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:52:04.7510", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:52:04.7548", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:52:04.7548", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:52:05.3270", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:52:05.3270", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:52:05.3324", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:52:05.3553", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:52:05.9650", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:52:05.9650", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:52:05.9650", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:52:05.9650", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:52:05.9650", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:52:05.9650", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:52:05.9650", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:52:05.9650", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:52:05.9738", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:52:05.9738", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:52:05.9738", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:52:05.9738", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:54:49.2689", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:54:49.2689", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:54:49.2689", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:54:49.2689", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:54:49.2689", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-14 02:54:49.2689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-14 02:54:49.2845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:54:49.2845", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:54:49.2845", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:54:49.2845", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:54:49.2845", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:54:49.4612", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638948,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:54:49.458Z\",\"updated_on\":\"2026-03-14T02:54:49.458Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:54:49.4612", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:54:49.4612", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:54:49.4612", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:54:49.4612", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:54:49.4692", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:54:49.5980", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:54:49.5980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:54:49.5980", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:54:49.5980", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:54:49.5980", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:54:49.5980", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:54:49.5980", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:54:49.5980", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:54:49.5980", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-14 02:54:49.5980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-14 02:54:49.6173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:54:49.6173", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:54:49.6173", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:54:49.6173", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:54:49.6173", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:54:49.7420", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638950,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:54:49.745Z\",\"updated_on\":\"2026-03-14T02:54:49.745Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:54:49.7420", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:54:49.7420", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:54:49.7420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:54:49.7574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:54:49.7574", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:54:49.8829", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:54:49.8829", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:54:49.8829", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:54:49.8829", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:54:49.8829", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:54:49.8829", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:54:49.8938", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:54:49.8938", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:54:49.8938", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-14 02:54:49.8938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-14 02:54:49.8938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:54:49.8938", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:54:49.8938", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:54:49.8938", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:54:49.8938", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:54:50.0318", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638952,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:54:50.030Z\",\"updated_on\":\"2026-03-14T02:54:50.030Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:54:50.0318", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:54:50.0318", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:54:50.0318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:54:50.0318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:54:50.0318", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:54:50.1685", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:54:50.1685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:54:50.1685", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:54:50.1685", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:54:50.1685", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:54:50.1725", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:54:50.1725", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:54:50.1725", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:54:50.1725", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-14 02:54:50.1725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-14 02:54:50.1725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:54:50.1725", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:54:50.1879", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:54:50.1879", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:54:50.1879", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:54:50.3133", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638954,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:54:50.314Z\",\"updated_on\":\"2026-03-14T02:54:50.314Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:54:50.3133", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:54:50.3133", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:54:50.3133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:54:50.3298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:54:50.3298", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:54:50.4581", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:54:50.4581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:54:50.4581", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:54:50.4581", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:54:50.4581", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:54:50.4581", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:54:50.4581", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:54:50.4581", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:54:50.4581", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-14 02:54:50.4581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-14 02:54:50.4757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:54:50.4757", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:54:50.4757", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:54:50.4757", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:54:50.4757", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:54:50.6082", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638956,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:54:50.604Z\",\"updated_on\":\"2026-03-14T02:54:50.604Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:54:50.6082", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:54:50.6082", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:54:50.6082", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:54:50.6212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:54:50.6212", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:54:50.7503", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:54:50.7503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:54:50.7503", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:54:50.7503", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:54:50.7550", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:54:50.7550", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:54:50.7550", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:54:50.7550", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:54:50.7550", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-14 02:54:50.7550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-14 02:54:50.7696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:54:50.7696", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:54:50.7696", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:54:50.7696", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:54:50.7696", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:54:50.8986", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638958,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:54:50.897Z\",\"updated_on\":\"2026-03-14T02:54:50.897Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:54:50.8986", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:54:50.8986", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:54:50.8986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:54:50.9122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:54:50.9122", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:54:51.0407", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:54:51.0407", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:54:51.0407", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:54:51.0407", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:54:51.0407", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:54:51.0407", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 02:54:51.0484", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:54:51.0484", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:54:51.0484", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-14 02:54:51.0484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-14 02:54:51.0484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 02:54:51.0484", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 02:54:51.0484", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 02:54:51.0484", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 02:54:51.0484", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 02:54:51.1869", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638960,\"delivery_status\":1,\"created_on\":\"2026-03-14T02:54:51.185Z\",\"updated_on\":\"2026-03-14T02:54:51.185Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 02:54:51.1869", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 02:54:51.1869", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 02:54:51.1869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 02:54:51.2000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 02:54:51.2000", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 02:54:51.3300", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 02:54:51.3300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 02:54:51.3300", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 02:54:51.3300", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:55:04.2330", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:55:04.2330", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:55:04.2420", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:55:04.2420", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:55:04.2420", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:55:04.2420", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:55:04.2420", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:55:04.2420", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:55:04.2420", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:55:04.2420", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:55:04.2420", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:55:04.2420", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:55:04.2420", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:55:04.2420", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:55:04.2420", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:55:04.2605", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:55:04.7771", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:55:04.7771", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:55:04.7771", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:55:04.7936", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:55:05.3521", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:55:05.3521", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:55:05.3521", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:55:05.3730", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:55:05.9965", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:55:05.9965", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:55:05.9965", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:55:06.0009", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:55:06.0009", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:55:06.0009", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:55:06.0009", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:55:06.0009", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:55:06.0009", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:55:06.0009", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:55:06.0009", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:55:06.0009", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 02:58:04.1739", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 02:58:04.1739", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 02:58:04.1739", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 02:58:04.1739", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 02:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 02:58:04.1739", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 02:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 02:58:04.1867", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 02:58:04.1867", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 02:58:04.2002", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:58:04.7231", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:58:04.7231", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 02:58:04.7231", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 02:58:04.7416", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:58:05.2868", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:58:05.2868", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 02:58:05.2868", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 02:58:05.3010", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 02:58:05.9056", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 02:58:05.9056", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 02:58:05.9056", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:58:05.9056", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 02:58:05.9056", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 02:58:05.9056", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 02:58:05.9056", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 02:58:05.9056", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 02:58:05.9056", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 02:58:05.9056", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 02:58:05.9212", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 02:58:05.9212", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:01:04.1884", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:01:04.1884", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:01:04.1884", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:01:04.1884", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:01:04.1884", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:01:04.1884", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:01:04.1884", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:01:04.1884", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:01:04.1884", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:01:04.1884", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:01:04.1884", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:01:04.1884", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:01:04.1884", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:01:04.1991", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:01:04.1991", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:01:04.2174", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:01:04.7331", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:01:04.7331", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:01:04.7331", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:01:04.7503", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:01:05.3258", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:01:05.3258", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:01:05.3258", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:01:05.3423", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:01:05.9649", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:01:05.9649", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:01:05.9649", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:01:05.9649", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:01:05.9649", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:01:05.9649", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:01:05.9649", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:01:05.9649", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:01:05.9649", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:01:05.9649", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:01:05.9649", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:01:05.9649", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:04:04.1936", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:04:04.2199", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:04:04.7388", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:04:04.7411", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:04:04.7411", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:04:04.7787", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:04:05.3448", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:04:05.3448", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:04:05.3448", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:04:05.3586", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:04:05.9484", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:04:05.9484", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:04:05.9484", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:04:05.9484", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:04:05.9484", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:04:05.9484", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:04:05.9484", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:04:05.9484", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:04:05.9484", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:04:05.9484", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:04:05.9604", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:04:05.9604", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:07:04.2346", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:07:04.2346", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:07:04.2421", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:07:04.2421", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:07:04.2421", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:07:04.2421", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:07:04.2421", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:07:04.2421", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:07:04.2421", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:07:04.2421", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:07:04.2421", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:07:04.2421", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:07:04.2421", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:07:04.2421", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:07:04.2421", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:07:04.2659", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:07:04.7953", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:07:04.7953", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:07:04.7953", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:07:04.8141", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:07:05.3626", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:07:05.3626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:07:05.3626", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:07:05.3800", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:07:05.9777", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:07:05.9777", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:07:05.9777", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:07:05.9777", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:07:05.9777", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:07:05.9777", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:07:05.9777", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:07:05.9777", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:07:05.9777", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:07:05.9885", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:07:05.9885", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:07:05.9885", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:09:49.2666", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:09:49.2671", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-14 03:09:49.2671", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:09:49.2671", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 03:09:49.2671", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-14 03:09:49.2671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-14 03:09:49.2850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-14 03:09:49.2850", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 03:09:49.2850", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 03:09:49.2850", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 03:09:49.2850", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 03:09:49.4592", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"application_id\":2,\"created_by\":\"OQSHA - STG\",\"updated_by\":\"OQSHA - STG\",\"channel_type\":2,\"result\":null,\"notification_sent_on\":null,\"provider_chain_id\":null,\"id\":638962,\"delivery_status\":1,\"created_on\":\"2026-03-14T03:09:49.456Z\",\"updated_on\":\"2026-03-14T03:09:49.456Z\",\"status\":1,\"retry_count\":0}" } { "timestamp": "2026-03-14 03:09:49.4592", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-14 03:09:49.4592", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-14 03:09:49.4592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-14 03:09:49.4702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-14 03:09:49.4702", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-14 03:09:49.5998", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 03:09:49.5998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-14 03:09:49.5998", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-14 03:09:49.5998", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:10:04.1679", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:10:04.1679", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:10:04.1738", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:10:04.1738", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:10:04.1738", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:10:04.1738", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:10:04.1738", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:10:04.1738", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:10:04.1738", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:10:04.1738", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:10:04.1738", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:10:04.1738", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:10:04.1738", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:10:04.1738", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:10:04.1738", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:10:04.1738", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:11:23.8488", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:11:23.8488", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:11:23.8488", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:11:23.8624", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:11:24.7517", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:11:24.7517", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:11:24.7517", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:11:24.7660", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:11:25.5761", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:11:25.5804", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:11:25.5804", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:11:25.5804", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:11:25.5804", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:11:25.5804", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:11:25.5804", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:11:25.5804", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:11:25.5804", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:11:25.5804", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:11:25.5804", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:11:25.5804", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:11:25.5804", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:11:25.5804", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:11:25.5804", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:11:25.5937", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:11:25.5937", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:11:25.5937", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:11:25.5937", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:11:25.5937", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:11:25.5937", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:11:25.5937", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:11:25.5937", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:11:25.5937", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:11:25.5937", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:11:25.5937", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:11:25.5937", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:11:25.5937", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:11:30.6494", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:11:30.6562", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:11:30.6562", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:11:30.6562", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:11:31.3589", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:11:31.3648", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:11:31.3648", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:11:31.3754", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:11:32.2587", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:11:32.2587", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:11:32.2587", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:11:32.2587", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:11:32.2587", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:11:32.2587", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:11:32.2587", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:11:32.2587", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:11:32.2587", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:11:32.2666", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:11:32.2666", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:11:32.2666", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:13:04.1964", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:13:04.1964", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:13:04.2018", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:13:04.2018", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:13:04.2018", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:13:04.2018", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:13:04.2018", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:13:04.2018", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:13:04.2018", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:13:04.2018", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:13:04.2018", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:13:04.2018", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:13:04.2018", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:13:04.2018", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:13:04.2018", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:13:04.2219", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:13:04.7578", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:13:04.7578", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:13:04.7578", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:13:04.7755", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:13:05.3271", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:13:05.3271", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:13:05.3271", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:13:05.3459", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:13:05.9480", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:13:05.9514", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:13:05.9514", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:13:05.9514", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:13:05.9514", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:13:05.9514", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:13:05.9514", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:13:05.9514", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:13:05.9514", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:13:05.9514", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:13:05.9514", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:13:05.9672", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:16:04.1466", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:16:04.1466", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:16:04.1535", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:16:04.1535", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:16:04.1535", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:16:04.1535", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:16:04.1535", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:16:04.1535", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:16:04.1535", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:16:04.1535", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:16:04.1535", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:16:04.1535", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:16:04.1535", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:16:04.1535", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:16:04.1535", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:16:04.1788", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:16:04.7226", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:16:04.7226", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:16:04.7226", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:16:04.7430", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:16:05.2844", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:16:05.2844", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:16:05.2844", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:16:05.3072", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:16:05.9051", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:16:05.9051", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:16:05.9051", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:16:05.9051", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:16:05.9051", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:16:05.9051", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:16:05.9051", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:16:05.9051", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:16:05.9051", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:16:05.9051", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:16:05.9196", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:16:05.9196", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:19:04.1530", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:19:04.1530", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:19:04.1530", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:19:04.1530", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:19:04.1530", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:19:04.1530", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:19:04.1642", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:19:04.1914", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:19:04.7576", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:19:04.7616", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:19:04.7616", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:19:04.7791", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:19:05.3458", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:19:05.3458", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:19:05.3458", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:19:05.3598", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:19:05.9473", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:19:05.9473", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:19:05.9473", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:19:05.9473", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:19:05.9473", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:19:05.9473", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:19:05.9473", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:19:05.9473", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:19:05.9473", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:19:05.9473", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:19:05.9617", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:19:05.9617", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:22:04.1984", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:22:04.1984", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:22:04.1984", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:22:04.1984", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:22:04.1984", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:22:04.1984", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:22:04.1984", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:22:04.1984", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:22:04.1984", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:22:04.1984", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:22:04.1984", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:22:04.1984", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:22:04.1984", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:22:04.1984", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:22:04.2088", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:22:04.2088", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:22:04.7459", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:22:04.7459", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:22:04.7459", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:22:04.7613", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:22:05.3023", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:22:05.3023", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:22:05.3023", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:22:05.3222", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:22:05.9095", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:22:05.9124", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:22:05.9124", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:22:05.9124", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:22:05.9124", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:22:05.9124", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:22:05.9124", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:22:05.9124", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:22:05.9124", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:22:05.9124", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:22:05.9124", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:22:05.9124", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:25:04.1546", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:25:04.1546", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:25:04.1606", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:25:04.1606", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:25:04.1606", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:25:04.1606", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:25:04.1606", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:25:04.1606", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:25:04.1606", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:25:04.1606", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:25:04.1606", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:25:04.1606", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:25:04.1606", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:25:04.1606", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:25:04.1606", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:25:04.1753", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:25:04.6975", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:25:04.6975", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:25:04.6975", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:25:04.7124", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:25:05.2730", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:25:05.2730", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:25:05.2730", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:25:05.3011", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:25:05.8753", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:25:05.8793", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:25:05.8793", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:25:05.8793", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:25:05.8793", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:25:05.8793", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:25:05.8793", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:25:05.8793", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:25:05.8793", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:25:05.8793", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:25:05.8793", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:25:05.8793", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:28:04.2037", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:28:04.2233", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:28:04.7404", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:28:04.7404", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:28:04.7404", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:28:04.7561", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:28:05.3155", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:28:05.3155", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:28:05.3155", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:28:05.3354", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:28:05.9262", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:28:05.9262", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:28:05.9262", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:28:05.9262", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:28:05.9262", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:28:05.9262", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:28:05.9262", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:28:05.9262", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:28:05.9262", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:28:05.9359", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:28:05.9359", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:28:05.9359", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:31:04.1736", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:31:04.1736", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:31:04.1816", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:31:04.1816", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:31:04.1816", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:31:04.1816", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:31:04.1816", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:31:04.1816", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:31:04.1816", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:31:04.1816", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:31:04.1816", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:31:04.1816", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:31:04.1816", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:31:04.1816", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:31:04.1816", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:31:04.2025", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:31:04.7244", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:31:04.7244", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:31:04.7291", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:31:04.7291", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:31:05.2744", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:31:05.2768", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:31:05.2768", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:31:05.2904", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:31:05.8739", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:31:05.8739", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:31:05.8739", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:31:05.8739", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:31:05.8739", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:31:05.8739", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:31:05.8739", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:31:05.8739", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:31:05.8860", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:31:05.8860", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:31:05.8860", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:31:05.8860", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:34:04.1848", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:34:04.1848", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:34:04.1848", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:34:04.1848", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:34:04.1848", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:34:04.1848", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:34:04.1848", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:34:04.1848", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:34:04.1848", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:34:04.1848", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:34:04.1848", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:34:04.1848", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:34:04.1848", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:34:04.1848", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:34:04.1937", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:34:04.1937", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:34:04.7632", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:34:04.7632", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:34:04.7723", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:34:04.7893", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:34:05.3419", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:34:05.3419", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:34:05.3419", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:34:05.3640", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:34:05.9680", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:34:05.9680", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:34:05.9680", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:34:05.9680", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:34:05.9680", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:34:05.9680", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:34:05.9680", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:34:05.9680", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:34:05.9757", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:34:05.9757", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:34:05.9757", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:34:05.9757", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:37:04.2556", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:37:04.7781", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:37:04.7781", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:37:04.7781", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:37:04.7922", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:37:05.3559", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:37:05.3559", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:37:05.3623", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:37:05.3623", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:37:05.9722", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:37:05.9722", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:37:05.9722", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:37:05.9722", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:37:05.9722", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:37:05.9722", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:37:05.9722", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:37:05.9722", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:37:05.9722", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:37:05.9722", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:37:05.9722", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:37:05.9722", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:40:04.1845", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:40:04.1845", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:40:04.1937", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:40:04.1937", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:40:04.1937", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:40:04.1937", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:40:04.1937", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:40:04.1937", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:40:04.1937", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:40:04.1937", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:40:04.1937", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:40:04.1937", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:40:04.1937", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:40:04.1937", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:40:04.1937", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:40:04.2133", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:40:04.7285", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:40:04.7285", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:40:04.7285", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:40:04.7439", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:40:05.3052", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:40:05.3052", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:40:05.3052", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:40:05.3220", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:40:05.9433", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:40:05.9433", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:40:05.9433", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:40:05.9433", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:40:05.9433", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:40:05.9433", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:40:05.9433", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:40:05.9433", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:40:05.9433", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:40:05.9531", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:40:05.9531", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:40:05.9531", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:43:04.1975", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:43:04.1975", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:43:04.2035", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:43:04.2035", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:43:04.2035", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:43:04.2035", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:43:04.2264", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:43:04.7478", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:43:04.7478", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:43:04.7478", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:43:04.7620", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:43:05.2999", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:43:05.3086", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:43:05.3086", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:43:05.3288", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:43:05.9294", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:43:05.9294", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:43:05.9294", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:43:05.9294", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:43:05.9336", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:43:05.9336", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:43:05.9336", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:43:05.9336", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:43:05.9336", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:43:05.9336", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:43:05.9336", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:43:05.9336", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-14 03:46:04.1518", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-14 03:46:04.1833", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:46:04.7467", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:46:04.7467", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-14 03:46:04.7467", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-14 03:46:04.7604", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:46:05.3058", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:46:05.3058", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-14 03:46:05.3058", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-14 03:46:05.3220", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-14 03:46:05.9107", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-14 03:46:05.9175", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-14 03:46:05.9175", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:46:05.9175", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-14 03:46:05.9175", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-14 03:46:05.9175", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-14 03:46:05.9175", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-14 03:46:05.9175", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-14 03:46:05.9175", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-14 03:46:05.9175", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-14 03:46:05.9175", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-14 03:46:05.9175", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:48:11.1104", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:48:11.1104", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"INFORM_TO_INCIDENT_CREATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":48060},{\"Key\":\"InformToUserId\",\"Value\":1597}]}" } { "timestamp": "2026-03-14 03:48:11.1104", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:48:11.1104", "level": "Info", "severity": "INFO", "message": "### Started processing Inform-To Incident Creation Notification ###" } { "timestamp": "2026-03-14 03:48:11.1104", "level": "Info", "severity": "INFO", "message": "Calling SendInformToNotification function for ticket creation" } { "timestamp": "2026-03-14 03:48:11.1825", "level": "Info", "severity": "INFO", "message": "User not found for Inform-To Notification." } { "timestamp": "2026-03-14 03:48:11.1825", "level": "Info", "severity": "INFO", "message": "### Ended processing Inform-To Incident Creation Notification ###" } { "timestamp": "2026-03-14 03:48:11.1825", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-14 03:48:11.1825", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-14 03:48:11.1825", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"INFORM_TO_INCIDENT_CREATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":48060},{\"Key\":\"InformToUserId\",\"Value\":1761}]}" } { "timestamp": "2026-03-14 03:48:11.1825", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###" } { "timestamp": "2026-03-14 03:48:11.1825", "level": "Info", "severity": "INFO", "message": "### Started processing Inform-To Incident Creation Notification ###" } { "timestamp": "2026-03-14 03:48:11.1825", "level": "Info", "severity": "INFO", "message": "Calling SendInformToNotification function for ticket creation" } { "timestamp": "2026-03-14 03:48:11.2151", "level": "Debug", "severity": "DEBUG", "message": "Sending Inform-To WhatsApp for IncidentId: 48060" } { "timestamp": "2026-03-14 03:48:11.2151", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_ticket_inform_to_template_v3\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"Open\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48060?dlType=viewTicket\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-14 03:48:11.3591", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-14 03:48:11.3591", "level": "Debug", "severity": "DEBUG", "message": "Generating Safety Alert report." } { "timestamp": "2026-03-14 03:48:11.8927", "level": "Info", "severity": "INFO", "message": "## Safety Alert Email Sent to Abhinav Srivastava##" } { "timestamp": "2026-03-14 03:48:11.8927", "level": "Debug", "severity": "DEBUG", "message": "Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 48060" } { "timestamp": "2026-03-14 03:48:11.8927", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-14 03:48:11.8927", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-14 03:48:11.8927", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-14 03:48:11.8927", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-14 03:48:12.0262", "level": "Info", "severity": "INFO", "message": "{\"provider_id\":10,\"data\":{\"from\":\"\\\"OQSHA\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert T\/TTK\/AAA\/26\/00042 has been created\",\"text\":null,\"html\":\"\\r\\n\\r\\n\\r\\n