Sending notifications for inspection creation to associated user1


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_inspection_template_v1","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"I/TTK/COI/QII/26/00019"},{"type":"text","text":"hbkjb"},{"type":"text","text":"QA INSPECTION"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Coimbatore"},{"type":"text","text":" "},{"type":"text","text":" "},{"type":"text","text":"Draft"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"11-Mar-2026 01:14:02 PM"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Executing email notifications to Users about inspection creation


Sending Inspection creation email to user: srinivas.m@osmosys.co


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New Inspection Created: I/TTK/COI/QII/26/00019

This is a test mode notification. Notification was not delivered to recipient.


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing sending notification to associated user through whatsapp


Sending notifications for inspection creation to associated user2


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919848676679","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_inspection_template_v1","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"I/TTK/COI/QII/26/00019"},{"type":"text","text":"hbkjb"},{"type":"text","text":"QA INSPECTION"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Coimbatore"},{"type":"text","text":" "},{"type":"text","text":" "},{"type":"text","text":"Draft"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"11-Mar-2026 01:14:02 PM"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Sending Inspection creation email to user: paras.j@osmosys.co


Sending notifications for inspection creation to associated user2129


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919627190657","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_inspection_template_v1","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Paras Joshi"},{"type":"text","text":"I/TTK/COI/QII/26/00019"},{"type":"text","text":"hbkjb"},{"type":"text","text":"QA INSPECTION"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Coimbatore"},{"type":"text","text":" "},{"type":"text","text":" "},{"type":"text","text":"Draft"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"11-Mar-2026 01:14:02 PM"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Sending Inspection creation email to user: manoharsai566@gmail.com


Sending notifications for inspection creation to associated user2629


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919110581198","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_inspection_template_v1","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Manohar P"},{"type":"text","text":"I/TTK/COI/QII/26/00019"},{"type":"text","text":"hbkjb"},{"type":"text","text":"QA INSPECTION"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Coimbatore"},{"type":"text","text":" "},{"type":"text","text":" "},{"type":"text","text":"Draft"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"11-Mar-2026 01:14:02 PM"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending Inspection creation email to user: as98ww01233442@gmail.com


Sending notifications for inspection creation to associated user3039


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9107273883390","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_inspection_template_v1","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rahul Sharma"},{"type":"text","text":"I/TTK/COI/QII/26/00019"},{"type":"text","text":"hbkjb"},{"type":"text","text":"QA INSPECTION"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Coimbatore"},{"type":"text","text":" "},{"type":"text","text":" "},{"type":"text","text":"Draft"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"11-Mar-2026 01:14:02 PM"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Sending Inspection creation email to user: testing@gmail.com


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending notifications for inspection creation to associated user3068


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"911234567890","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_inspection_template_v1","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"testing bug"},{"type":"text","text":"I/TTK/COI/QII/26/00019"},{"type":"text","text":"hbkjb"},{"type":"text","text":"QA INSPECTION"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Coimbatore"},{"type":"text","text":" "},{"type":"text","text":" "},{"type":"text","text":"Draft"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"11-Mar-2026 01:14:02 PM"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"NOTIFICATION_FOR_INSPECTION_CREATION","EventArgs":[{"Key":"UserIds","Value":"[1,2,2629,2129,3039,3068]"},{"Key":"InspectionUID","Value":"I/TTK/COI/QII/26/00020"},{"Key":"Name","Value":"mlkm"},{"Key":"Type","Value":"QA INSPECTION"},{"Key":"Organisation","Value":"TTK Beta - QA"},{"Key":"Site","Value":"Coimbatore"},{"Key":"Department","Value":"Maintenance"},{"Key":"Asset","Value":" "},{"Key":"Status","Value":"Draft"},{"Key":"CreatedBy","Value":"Rajkumar Pativada"},{"Key":"CreatedOn","Value":"11-Mar-2026 01:17:00 PM"},{"Key":"OrganisationId","Value":387}]}


### Started process for Execution of Event : NOTIFICATION_FOR_INSPECTION_CREATION ###


# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #


Executing email notifications to Users about inspection creation


Sending Inspection creation email to user: rajkumar.p@osmosys.co


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New Inspection Created: I/TTK/COI/QII/26/00020


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing sending notification to associated user through whatsapp


Sending notifications for inspection creation to associated user1


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_inspection_template_v1","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"I/TTK/COI/QII/26/00020"},{"type":"text","text":"mlkm"},{"type":"text","text":"QA INSPECTION"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Maintenance"},{"type":"text","text":" "},{"type":"text","text":"Draft"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"11-Mar-2026 01:17:00 PM"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending Inspection creation email to user: srinivas.m@osmosys.co


Sending notifications for inspection creation to associated user2


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919848676679","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_inspection_template_v1","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"I/TTK/COI/QII/26/00020"},{"type":"text","text":"mlkm"},{"type":"text","text":"QA INSPECTION"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Maintenance"},{"type":"text","text":" "},{"type":"text","text":"Draft"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"11-Mar-2026 01:17:00 PM"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Sending Inspection creation email to user: paras.j@osmosys.co


Sending notifications for inspection creation to associated user2129


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919627190657","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_inspection_template_v1","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Paras Joshi"},{"type":"text","text":"I/TTK/COI/QII/26/00020"},{"type":"text","text":"mlkm"},{"type":"text","text":"QA INSPECTION"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Maintenance"},{"type":"text","text":" "},{"type":"text","text":"Draft"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"11-Mar-2026 01:17:00 PM"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Sending Inspection creation email to user: manoharsai566@gmail.com


Sending notifications for inspection creation to associated user2629


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919110581198","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_inspection_template_v1","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Manohar P"},{"type":"text","text":"I/TTK/COI/QII/26/00020"},{"type":"text","text":"mlkm"},{"type":"text","text":"QA INSPECTION"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Maintenance"},{"type":"text","text":" "},{"type":"text","text":"Draft"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"11-Mar-2026 01:17:00 PM"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Sending Inspection creation email to user: as98ww01233442@gmail.com


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending notifications for inspection creation to associated user3039


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9107273883390","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_inspection_template_v1","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rahul Sharma"},{"type":"text","text":"I/TTK/COI/QII/26/00020"},{"type":"text","text":"mlkm"},{"type":"text","text":"QA INSPECTION"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Maintenance"},{"type":"text","text":" "},{"type":"text","text":"Draft"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"11-Mar-2026 01:17:00 PM"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Executing email notifications to Users about inspection creation


Sending Inspection creation email to user: testing@gmail.com


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Executing sending notification to associated user through whatsapp


Sending notifications for inspection creation to associated user3068


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"911234567890","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_inspection_template_v1","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"testing bug"},{"type":"text","text":"I/TTK/COI/QII/26/00020"},{"type":"text","text":"mlkm"},{"type":"text","text":"QA INSPECTION"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Maintenance"},{"type":"text","text":" "},{"type":"text","text":"Draft"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"11-Mar-2026 01:17:00 PM"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_FOR_INSPECTION_COMPLETION ###


# Calling SendNotificationForInspectionCreation function for whatsapp and email notification #


Executing email notifications to Inspection Completion


Sending Inspection Completion notification email to user: rajkumar.p@osmosys.co


Initializing Email Service Client


Generating Email Request


Inspection Flow Completed for I/TTK/COI/QII/26/00020


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing sending notification to user through whatsapp for inspection completion


Sending notifications for inspection completion to initiator1


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00199#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00199


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00199


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00055#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00055


Safety Alert Escalation - T/TTK/SAB/25/00055


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00183#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00183


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00183


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00180#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00180


Safety Alert Escalation - T/TTK/NMM/25/00180


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00179#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00179


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Safety Alert Escalation - T/TTK/NMM/25/00179


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00052#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00052


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/SAB/25/00052


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00261#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00261


Safety Alert Escalation - T/TTK/NMM/25/00261


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTC/25/00030#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTC/25/00030


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TTC/25/00030


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TTC/25/00030"},{"type":"text","text":"Issue with lot of UI in everywhere"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Test ticket category"},{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/18702?dlType=viewTicket"}]}]}}}


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCX/25/00011#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCX/25/00011


Safety Alert Escalation - T/TTK/TCX/25/00011


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TCX/25/00011"},{"type":"text","text":"This is the testing of a safety alert after Raj made all changes."},{"type":"text","text":"Roorkee"},{"type":"text","text":"Ticket Category - 1"},{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/18719?dlType=viewTicket"}]}]}}}


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00062#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00062


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00062


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00050#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00050


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Safety Alert Escalation - T/TTK/SAB/25/00050


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00176#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00176


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00176


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCC/25/00002#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCC/25/00002


Safety Alert Escalation - T/TTK/TCC/25/00002


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00200#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00200


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00200


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/AAA/25/00072#


[SafetyAlertEscalation] Starting notification for incident T/TTK/AAA/25/00072


Safety Alert Escalation - T/TTK/AAA/25/00072


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/AAA/25/00078#


[SafetyAlertEscalation] Starting notification for incident T/TTK/AAA/25/00078


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Safety Alert Escalation - T/TTK/AAA/25/00078


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCL/25/00043#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCL/25/00043


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TCL/25/00043


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCL/26/00001#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCL/26/00001


Safety Alert Escalation - T/TTK/TCL/26/00001


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/AAA/26/00003#


[SafetyAlertEscalation] Starting notification for incident T/TTK/AAA/26/00003


Safety Alert Escalation - T/TTK/AAA/26/00003


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCC/26/00003#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCC/26/00003


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TCC/26/00003


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCL/26/00010#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCL/26/00010


Safety Alert Escalation - T/TTK/TCL/26/00010


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/LCC/25/00007#


[SafetyAlertEscalation] Starting notification for incident T/TTK/LCC/25/00007


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/LCC/25/00007


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/AAA/25/00071#


[SafetyAlertEscalation] Starting notification for incident T/TTK/AAA/25/00071


Safety Alert Escalation - T/TTK/AAA/25/00071


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTT/25/00007#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTT/25/00007


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Safety Alert Escalation - T/TTK/TTT/25/00007


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTT/25/00008#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTT/25/00008


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TTT/25/00008


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTA/25/00075#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTA/25/00075


Safety Alert Escalation - T/TTK/TTA/25/00075


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TTA/25/00075"},{"type":"text","text":"Leaking gas pipe"},{"type":"text","text":"Hosur"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/22176?dlType=viewTicket"}]}]}}}


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48053},{"Key":"InformToUserId","Value":2213}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 48053


Generating Safety Alert report.


## Safety Alert Email Sent to Rupam Vallecha##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 48053


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APR/16J/BCC/26/00003 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48053},{"Key":"InformToUserId","Value":1761}]}


Osmo-x WhatsApp Message has been Sent


## Safety Alert Email Sent to Abhinav Srivastava##


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":48053},{"Key":"AssignedToID","Value":2213}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


PDF generation successfull


## Sending email to Rupam Vallecha, UserId : 2213 for assigned to notification ##


Sending Assigned To Email for IncidentId:48053


Initializing Email Service Client


Generating Email Request


A Ticket T/APR/16J/BCC/26/00003 is assigned to you related to 'Bug Checks'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:48053


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48053},{"Key":"IncidentHistoryId","Value":62699},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:48053


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APR/16J/BCC/26/00003 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9181062450444","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rupam Vallecha"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91963094878","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sagar Aswar 500"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918885857714","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lakhan Baduree"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919998887775","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"sagar Approver 2"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9172239641788","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhi Consent"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918143571809","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Bhavana Arni"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919309948450","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Shubam Jha"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Sending Assigned To Whatsapp for IncidentId:48053


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91498454386468","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Raju Kumar"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"912323432342","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"plant head ttk ttk"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919876543111","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Ram Singh"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"910987654321234","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Multiple reporting Manager's"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


System.NullReferenceException: Object reference not set to an instance of an object.
   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendUpdateIncidentNotification(Int64 incidentId, Int64 incidentHistoryId, Boolean isTicketAssigned) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\DAL\Events\Notifier.cs:line 3034
   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\DAL\Events\EventHandler.cs:line 456


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ALTERNATIVE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48053},{"Key":"IncidentStatus","Value":"Resolved"}]}


### Started process for Execution of Event : ALTERNATIVE_INCIDENT_NOTIFICATION ###


### Started processing for Alternative incident notification Event ###


### Ended processing Alternative incident notification Event ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48053},{"Key":"IncidentHistoryId","Value":62700},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:48053


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Open"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Sending Assigned To Whatsapp for IncidentId:48053


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9181062450444","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rupam Vallecha"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Open"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91963094878","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sagar Aswar 500"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Open"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918885857714","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lakhan Baduree"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Open"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919998887775","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"sagar Approver 2"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Open"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9172239641788","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhi Consent"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Open"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918143571809","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Bhavana Arni"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Open"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919309948450","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Shubam Jha"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Open"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91498454386468","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Raju Kumar"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Open"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"912323432342","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"plant head ttk ttk"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Open"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919876543111","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Ram Singh"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Open"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"910987654321234","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Multiple reporting Manager's"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Open"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Object reference not set to an instance of an object.


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ALTERNATIVE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48053},{"Key":"IncidentStatus","Value":"Reopened"}]}


### Started process for Execution of Event : ALTERNATIVE_INCIDENT_NOTIFICATION ###


### Started processing for Alternative incident notification Event ###


Sending Inform-To Update WhatsApp for IncidentId:48053


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9181062450444","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rupam Vallecha"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket is Reopened"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Reopened"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp Message has been Sent


System.FormatException: Index (zero based) must be greater than or equal to zero and less than the size of the argument list.
   at System.Text.StringBuilder.AppendFormatHelper(IFormatProvider provider, String format, ParamsArray args)
   at System.String.FormatHelper(IFormatProvider provider, String format, ParamsArray args)
   at System.String.Format(String format, Object arg0, Object arg1, Object arg2)
   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendAlternativeIncidentNotification(Int64 incidentId, String incidentStatus) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\DAL\Events\Notifier.cs:line 17479
   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\DAL\Events\EventHandler.cs:line 1176


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00208#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00208


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00208


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00231#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00231


Safety Alert Escalation - T/TTK/NMM/25/00231


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00274#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00274


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00274


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00271#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00271


Safety Alert Escalation - T/TTK/NMM/25/00271


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00267#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00267


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Safety Alert Escalation - T/TTK/NMM/25/00267


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00254#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00254


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00254


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTA/25/00069#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTA/25/00069


Safety Alert Escalation - T/TTK/TTA/25/00069


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00225#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00225


Safety Alert Escalation - T/TTK/NMM/25/00225


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### End Event Execution ###


### Start Event Execution ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APR/16J/BCC/26/00003#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 24522 #


# Retry Count of the CronId: 24522 is 0


# Preparing notification body #


# Fetching user of id:1326devices #


# User devices count #0


Escalate_cron to failed for id 24522Response : False


Updating escalte_cron to failed for id 24522


# Fetching details from escalate_cron table for escalate_cron id 24526 #


# Retry Count of the CronId: 24526 is 0


# Fetching user of id:1482devices #


Escalate_cron to failed for id 24526Response : False


Updating escalte_cron to failed for id 24526


# Fetching details from escalate_cron table for escalate_cron id 24536 #


# Retry Count of the CronId: 24536 is 0


# Fetching user of id:1815devices #


Escalate_cron to failed for id 24536Response : False


Updating escalte_cron to failed for id 24536


# Fetching details from escalate_cron table for escalate_cron id 24578 #


# Retry Count of the CronId: 24578 is 0


# Preparing notification body #


# Fetching user of id:2124devices #


# User devices count #0


Escalate_cron to failed for id 24578Response : False


Updating escalte_cron to failed for id 24578


# Fetching details from escalate_cron table for escalate_cron id 24582 #


# Retry Count of the CronId: 24582 is 0


# Fetching user of id:2127devices #


Escalate_cron to failed for id 24582Response : False


Updating escalte_cron to failed for id 24582


# Fetching details from escalate_cron table for escalate_cron id 24592 #


# Retry Count of the CronId: 24592 is 0


# Fetching user of id:2161devices #


Escalate_cron to failed for id 24592Response : False


Updating escalte_cron to failed for id 24592


# Fetching details from escalate_cron table for escalate_cron id 24610 #


# Retry Count of the CronId: 24610 is 0


# Preparing notification body #


# Fetching user of id:2200devices #


# User devices count #0


Escalate_cron to failed for id 24610Response : False


Updating escalte_cron to failed for id 24610


# Fetching details from escalate_cron table for escalate_cron id 24620 #


# Retry Count of the CronId: 24620 is 0


# Fetching user of id:2209devices #


Escalate_cron to failed for id 24620Response : False


Updating escalte_cron to failed for id 24620


# Fetching details from escalate_cron table for escalate_cron id 24650 #


# Retry Count of the CronId: 24650 is 0


# Fetching user of id:2300devices #


Escalate_cron to failed for id 24650Response : False


Updating escalte_cron to failed for id 24650


# Fetching details from escalate_cron table for escalate_cron id 24668 #


# Retry Count of the CronId: 24668 is 0


# Preparing notification body #


# Fetching user of id:2448devices #


# User devices count #0


Escalate_cron to failed for id 24668Response : False


Updating escalte_cron to failed for id 24668


# Fetching details from escalate_cron table for escalate_cron id 24670 #


# Retry Count of the CronId: 24670 is 0


# Fetching user of id:2456devices #


Escalate_cron to failed for id 24670Response : False


Updating escalte_cron to failed for id 24670


# Fetching details from escalate_cron table for escalate_cron id 24672 #


# Retry Count of the CronId: 24672 is 0


# Fetching user of id:2468devices #


Escalate_cron to failed for id 24672Response : False


Updating escalte_cron to failed for id 24672


# Fetching details from escalate_cron table for escalate_cron id 24674 #


# Retry Count of the CronId: 24674 is 0


# Preparing notification body #


# Fetching user of id:2539devices #


# User devices count #0


Escalate_cron to failed for id 24674Response : False


Updating escalte_cron to failed for id 24674


# Fetching details from escalate_cron table for escalate_cron id 24676 #


# Retry Count of the CronId: 24676 is 0


# Fetching user of id:2542devices #


Escalate_cron to failed for id 24676Response : False


Updating escalte_cron to failed for id 24676


# Fetching details from escalate_cron table for escalate_cron id 24678 #


# Retry Count of the CronId: 24678 is 0


# Fetching user of id:2551devices #


Escalate_cron to failed for id 24678Response : False


Updating escalte_cron to failed for id 24678


# Fetching details from escalate_cron table for escalate_cron id 24680 #


# Retry Count of the CronId: 24680 is 0


# Preparing notification body #


# Fetching user of id:2579devices #


# User devices count #0


Escalate_cron to failed for id 24680Response : False


Updating escalte_cron to failed for id 24680


# Fetching details from escalate_cron table for escalate_cron id 24682 #


# Retry Count of the CronId: 24682 is 0


# Fetching user of id:2607devices #


Escalate_cron to failed for id 24682Response : False


Updating escalte_cron to failed for id 24682


# Fetching details from escalate_cron table for escalate_cron id 24684 #


# Retry Count of the CronId: 24684 is 0


# Fetching user of id:2628devices #


Escalate_cron to failed for id 24684Response : False


Updating escalte_cron to failed for id 24684


# Fetching details from escalate_cron table for escalate_cron id 24686 #


# Retry Count of the CronId: 24686 is 0


# Preparing notification body #


# Fetching user of id:2692devices #


# User devices count #0


Escalate_cron to failed for id 24686Response : False


Updating escalte_cron to failed for id 24686


# Fetching details from escalate_cron table for escalate_cron id 24688 #


# Retry Count of the CronId: 24688 is 0


# Fetching user of id:2746devices #


Escalate_cron to failed for id 24688Response : False


Updating escalte_cron to failed for id 24688


# Fetching details from escalate_cron table for escalate_cron id 24690 #


# Retry Count of the CronId: 24690 is 0


# Fetching user of id:2787devices #


Escalate_cron to failed for id 24690Response : False


Updating escalte_cron to failed for id 24690


# Fetching details from escalate_cron table for escalate_cron id 24694 #


# Retry Count of the CronId: 24694 is 0


# Preparing notification body #


# Fetching user of id:2790devices #


# User devices count #1


# Checking for device existence #


# User device exists #


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/c4a3d0e8-a6eb-34bd-bd18-cc2f8d3f69b6


Ticket T/APR/16J/BCC/26/00003

Ticket T/APR/16J/BCC/26/00003 in the organisation Aparna Constructions has been escalated.


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


Push notification was sent to device with id 5252.


# Push notification sent #


# Updating escalate cron : 24694 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24696 #


# Retry Count of the CronId: 24696 is 0


# Fetching user of id:2935devices #


# User devices count #0


Escalate_cron to failed for id 24696Response : False


Updating escalte_cron to failed for id 24696


# Fetching details from escalate_cron table for escalate_cron id 24702 #


# Retry Count of the CronId: 24702 is 0


# Preparing notification body #


# Fetching user of id:2213devices #


Escalate_cron to failed for id 24702Response : False


Updating escalte_cron to failed for id 24702


# Fetching details from escalate_cron table for escalate_cron id 24705 #


# Retry Count of the CronId: 24705 is 0


Escalate_cron to failed for id 24705Response : False


Updating escalte_cron to failed for id 24705


# Fetching details from escalate_cron table for escalate_cron id 24708 #


# Retry Count of the CronId: 24708 is 0


Escalate_cron to failed for id 24708Response : False


Updating escalte_cron to failed for id 24708


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


#  Added Email Notification of IncidentUID: T/APR/16J/BCC/26/00003#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


# Fetching details from escalate_cron table for escalate_cron id 24521 #


# Retry Count of the CronId: 24521 is 0


Logging user id - 1326


Logging user  - Harish Sehwag


Logging user id - 1482


Logging user  - Kumar Samarjeet


Logging user id - 1815


Logging user  - Some User


Logging user id - 2124


Logging user  - Pritish Tomar


Logging user id - 2127


Logging user  - Jayani Sehgal


Logging user id - 2161


Logging user  - testinguser portal


Logging user id - 2200


Logging user  - Sagar Aswar 500


Logging user id - 2209


Logging user  - Lakhan Baduree


Logging user id - 2300


Logging user  - sagar Approver 2


Logging user id - 2448


Logging user  - Abhi Consent


Logging user id - 2456


Logging user  - Bhavana Arni


Logging user id - 2468


Logging user  - Shubam Jha


Logging user id - 2539


Logging user  - TTK only User


Logging user id - 2542


Logging user  - Sashi Jha


Logging user id - 2551


Logging user  - Raju Kumar


Logging user id - 2579


Logging user  - plant head ttk ttk


Logging user id - 2607


Logging user  - Ram Singh


Logging user id - 2628


Logging user  - Multiple reporting Manager's


Logging user id - 2692


Logging user id - 2746


Logging user  - Suresh Ramesh


Logging user id - 2787


Logging user  - New Approver


Logging user id - 2790


Logging user  - Paritosh Jha


Logging user id - 2935


Logging user  - single user


## Sending email to Harish Sehwag,Kumar Samarjeet,Some User,Pritish Tomar,Jayani Sehgal,testinguser portal,Sagar Aswar 500,Lakhan Baduree,sagar Approver 2,Abhi Consent,Bhavana Arni,Shubam Jha,TTK only User,Sashi Jha,Raju Kumar,plant head ttk ttk,Ram Singh,Multiple reporting Manager's,Suresh Ramesh,New Approver,Paritosh Jha,single user##


## Fetching escalates for escalate email ##


## Escalation time from Renewal Reminder in PST:3/11/2026 8:30:37 AM##


## Escalation time from Renewal Reminder after parsing in PST:3/11/2026 8:30:37 AM##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


hemantsehwag0008@gmail.com, kumarsamarjeet.19@gmail.com, test@test.com, pritish.t@osmosys.co, jayani.s@osmosys.co, xyz.p@osmosys.co, sagaraswar.500@gmail.com, lakhan.b@osmosys.co, sagarApprover@gmail.com, sagaraswar00hguyguy1@gmail.com, shreyaved2020@gmail.com, shubham.j@osmosys.co, 123@gamil.co, sashijha@gmail.com, uyuffuy@gff.vom, pratham.k2@osmosys.co, gecayow444@aiwanlab.com, example1@gmail.com, mesigo1289@fermiro.com, newapprover@gmail.com, paritoshkumar.j@osmosys.co, gg@gamil.com

Ticket T/APR/16J/BCC/26/00003 related to 'Bug Checks' is escalated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


## Email Sent to Harish Sehwag,Kumar Samarjeet,Some User,Pritish Tomar,Jayani Sehgal,testinguser portal,Sagar Aswar 500,Lakhan Baduree,sagar Approver 2,Abhi Consent,Bhavana Arni,Shubam Jha,TTK only User,Sashi Jha,Raju Kumar,plant head ttk ttk,Ram Singh,Multiple reporting Manager's,Suresh Ramesh,New Approver,Paritosh Jha,single user##


# Updating escalate_cron : 24521 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24703 #


# Retry Count of the CronId: 24703 is 0


Generating report.


Logging user id - 2213


Logging user  - Rupam Vallecha


## Sending email to Rupam Vallecha##


## Email Sent to Rupam Vallecha##


# Updating escalate_cron : 24703 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24706 #


# Retry Count of the CronId: 24706 is 0


Initializing Email Service Client


Generating Email Request


# Updating escalate_cron : 24706 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24709 #


# Retry Count of the CronId: 24709 is 0


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Updating escalate_cron : 24709 Status to Passed #


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APR/16J/BCC/26/00003#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 24523 #


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 24523 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24527 #


# Updating escalate cron : 24527 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24537 #


# Updating escalate cron : 24537 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24579 #


# Updating escalate cron : 24579 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24583 #


# Updating escalate cron : 24583 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24593 #


# Updating escalate cron : 24593 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24611 #


# Updating escalate cron : 24611 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24621 #


# Updating escalate cron : 24621 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24651 #


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 24651 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24669 #


# Updating escalate cron : 24669 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24671 #


# Updating escalate cron : 24671 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24673 #


# Updating escalate cron : 24673 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24675 #


Invalid Mobile Number - 91


# Whatsapp did not send #


Escalate_cron failed for id 24675Response : False


Updating escalte_cron to failed for id 24675


# Fetching details from escalate_cron table for escalate_cron id 24677 #


Escalate_cron failed for id 24677Response : False


Updating escalte_cron to failed for id 24677


# Fetching details from escalate_cron table for escalate_cron id 24679 #


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 24679 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24681 #


# Updating escalate cron : 24681 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24683 #


# Updating escalate cron : 24683 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24685 #


# Updating escalate cron : 24685 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24687 #


# Fetching details from escalate_cron table for escalate_cron id 24689 #


Invalid Mobile Number - 91


# Whatsapp did not send #


Escalate_cron failed for id 24689Response : False


Updating escalte_cron to failed for id 24689


# Fetching details from escalate_cron table for escalate_cron id 24691 #


# Updating escalate cron : 24691 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24695 #


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 24695 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24697 #


# Updating escalate cron : 24697 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24704 #


# Updating escalate cron : 24704 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24707 #


# Updating escalate cron : 24707 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24710 #


# Updating escalate cron : 24710 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APR/16J/BCC/26/00003#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 24522 #


# Retry Count of the CronId: 24522 is 1


# Preparing notification body #


# Fetching user of id:1326devices #


# User devices count #0


Escalate_cron to failed for id 24522Response : False


Updating escalte_cron to failed for id 24522


# Fetching details from escalate_cron table for escalate_cron id 24526 #


# Retry Count of the CronId: 24526 is 1


# Fetching user of id:1482devices #


Escalate_cron to failed for id 24526Response : False


Updating escalte_cron to failed for id 24526


# Fetching details from escalate_cron table for escalate_cron id 24536 #


# Retry Count of the CronId: 24536 is 1


# Fetching user of id:1815devices #


Escalate_cron to failed for id 24536Response : False


Updating escalte_cron to failed for id 24536