# Fetching details from escalate_cron table for escalate_cron id 24578 #


# Retry Count of the CronId: 24578 is 1


# Preparing notification body #


# Fetching user of id:2124devices #


# User devices count #0


Escalate_cron to failed for id 24578Response : False


Updating escalte_cron to failed for id 24578


# Fetching details from escalate_cron table for escalate_cron id 24582 #


# Retry Count of the CronId: 24582 is 1


# Fetching user of id:2127devices #


Escalate_cron to failed for id 24582Response : False


Updating escalte_cron to failed for id 24582


# Fetching details from escalate_cron table for escalate_cron id 24592 #


# Retry Count of the CronId: 24592 is 1


# Fetching user of id:2161devices #


Escalate_cron to failed for id 24592Response : False


Updating escalte_cron to failed for id 24592


# Fetching details from escalate_cron table for escalate_cron id 24610 #


# Retry Count of the CronId: 24610 is 1


# Preparing notification body #


# Fetching user of id:2200devices #


# User devices count #0


Escalate_cron to failed for id 24610Response : False


Updating escalte_cron to failed for id 24610


# Fetching details from escalate_cron table for escalate_cron id 24620 #


# Retry Count of the CronId: 24620 is 1


# Fetching user of id:2209devices #


Escalate_cron to failed for id 24620Response : False


Updating escalte_cron to failed for id 24620


# Fetching details from escalate_cron table for escalate_cron id 24650 #


# Retry Count of the CronId: 24650 is 1


# Fetching user of id:2300devices #


Escalate_cron to failed for id 24650Response : False


Updating escalte_cron to failed for id 24650


# Fetching details from escalate_cron table for escalate_cron id 24668 #


# Retry Count of the CronId: 24668 is 1


# Preparing notification body #


# Fetching user of id:2448devices #


# User devices count #0


Escalate_cron to failed for id 24668Response : False


Updating escalte_cron to failed for id 24668


# Fetching details from escalate_cron table for escalate_cron id 24670 #


# Retry Count of the CronId: 24670 is 1


# Fetching user of id:2456devices #


Escalate_cron to failed for id 24670Response : False


Updating escalte_cron to failed for id 24670


# Fetching details from escalate_cron table for escalate_cron id 24672 #


# Retry Count of the CronId: 24672 is 1


# Fetching user of id:2468devices #


Escalate_cron to failed for id 24672Response : False


Updating escalte_cron to failed for id 24672


# Fetching details from escalate_cron table for escalate_cron id 24674 #


# Retry Count of the CronId: 24674 is 1


# Preparing notification body #


# Fetching user of id:2539devices #


# User devices count #0


Escalate_cron to failed for id 24674Response : False


Updating escalte_cron to failed for id 24674


# Fetching details from escalate_cron table for escalate_cron id 24676 #


# Retry Count of the CronId: 24676 is 1


# Fetching user of id:2542devices #


Escalate_cron to failed for id 24676Response : False


Updating escalte_cron to failed for id 24676


# Fetching details from escalate_cron table for escalate_cron id 24678 #


# Retry Count of the CronId: 24678 is 1


# Fetching user of id:2551devices #


Escalate_cron to failed for id 24678Response : False


Updating escalte_cron to failed for id 24678


# Fetching details from escalate_cron table for escalate_cron id 24680 #


# Retry Count of the CronId: 24680 is 1


# Preparing notification body #


# Fetching user of id:2579devices #


# User devices count #0


Escalate_cron to failed for id 24680Response : False


Updating escalte_cron to failed for id 24680


# Fetching details from escalate_cron table for escalate_cron id 24682 #


# Retry Count of the CronId: 24682 is 1


# Fetching user of id:2607devices #


Escalate_cron to failed for id 24682Response : False


Updating escalte_cron to failed for id 24682


# Fetching details from escalate_cron table for escalate_cron id 24684 #


# Retry Count of the CronId: 24684 is 1


# Fetching user of id:2628devices #


Escalate_cron to failed for id 24684Response : False


Updating escalte_cron to failed for id 24684


# Fetching details from escalate_cron table for escalate_cron id 24686 #


# Retry Count of the CronId: 24686 is 1


# Preparing notification body #


# Fetching user of id:2692devices #


# User devices count #0


Escalate_cron to failed for id 24686Response : False


Updating escalte_cron to failed for id 24686


# Fetching details from escalate_cron table for escalate_cron id 24688 #


# Retry Count of the CronId: 24688 is 1


# Fetching user of id:2746devices #


Escalate_cron to failed for id 24688Response : False


Updating escalte_cron to failed for id 24688


# Fetching details from escalate_cron table for escalate_cron id 24690 #


# Retry Count of the CronId: 24690 is 1


# Fetching user of id:2787devices #


Escalate_cron to failed for id 24690Response : False


Updating escalte_cron to failed for id 24690


# Fetching details from escalate_cron table for escalate_cron id 24696 #


# Retry Count of the CronId: 24696 is 1


# Preparing notification body #


# Fetching user of id:2935devices #


# User devices count #0


Escalate_cron to failed for id 24696Response : False


Updating escalte_cron to failed for id 24696


# Fetching details from escalate_cron table for escalate_cron id 24702 #


# Retry Count of the CronId: 24702 is 1


# Fetching user of id:2213devices #


Escalate_cron to failed for id 24702Response : False


Updating escalte_cron to failed for id 24702


# Fetching details from escalate_cron table for escalate_cron id 24705 #


# Retry Count of the CronId: 24705 is 1


Escalate_cron to failed for id 24705Response : False


Updating escalte_cron to failed for id 24705


# Fetching details from escalate_cron table for escalate_cron id 24708 #


# Retry Count of the CronId: 24708 is 1


Escalate_cron to failed for id 24708Response : False


Updating escalte_cron to failed for id 24708


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APR/16J/BCC/26/00003#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 24675 #


Invalid Mobile Number - 91


# Whatsapp did not send #


Escalate_cron failed for id 24675Response : False


Updating escalte_cron to failed for id 24675


# Fetching details from escalate_cron table for escalate_cron id 24677 #


Escalate_cron failed for id 24677Response : False


Updating escalte_cron to failed for id 24677


# Fetching details from escalate_cron table for escalate_cron id 24687 #


# Fetching details from escalate_cron table for escalate_cron id 24689 #


Escalate_cron failed for id 24689Response : False


Updating escalte_cron to failed for id 24689


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00217#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00217


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00217


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00062#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00062


Safety Alert Escalation - T/TTK/SAB/25/00062


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/EEE/26/00009#


[SafetyAlertEscalation] Starting notification for incident T/TTK/EEE/26/00009


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/EEE/26/00009


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/EEE/26/00009"},{"type":"text","text":" "},{"type":"text","text":"Central Team"},{"type":"text","text":"lalit new category"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/26971?dlType=viewTicket"}]}]}}}


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/LCC/26/00003#


[SafetyAlertEscalation] Starting notification for incident T/TTK/LCC/26/00003


Safety Alert Escalation - T/TTK/LCC/26/00003


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00220#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00220


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00220


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTA/25/00066#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTA/25/00066


Safety Alert Escalation - T/TTK/TTA/25/00066


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00163#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00163


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00163


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/NMM/25/00163"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Near Misses"},{"type":"text","text":"VV SITE EHS NEW"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21704?dlType=viewTicket"}]}]}}}


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APR/16J/BCC/26/00003#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 24522 #


# Retry Count of the CronId: 24522 is 2


# Preparing notification body #


# Fetching user of id:1326devices #


# User devices count #0


Escalate_cron to failed for id 24522Response : False


Updating escalte_cron to failed for id 24522


# Fetching details from escalate_cron table for escalate_cron id 24526 #


# Retry Count of the CronId: 24526 is 2


# Fetching user of id:1482devices #


Escalate_cron to failed for id 24526Response : False


Updating escalte_cron to failed for id 24526


# Fetching details from escalate_cron table for escalate_cron id 24536 #


# Retry Count of the CronId: 24536 is 2


# Fetching user of id:1815devices #


Escalate_cron to failed for id 24536Response : False


Updating escalte_cron to failed for id 24536


# Fetching details from escalate_cron table for escalate_cron id 24578 #


# Retry Count of the CronId: 24578 is 2


# Preparing notification body #


# Fetching user of id:2124devices #


# User devices count #0


Escalate_cron to failed for id 24578Response : False


Updating escalte_cron to failed for id 24578


# Fetching details from escalate_cron table for escalate_cron id 24582 #


# Retry Count of the CronId: 24582 is 2


# Fetching user of id:2127devices #


Escalate_cron to failed for id 24582Response : False


Updating escalte_cron to failed for id 24582


# Fetching details from escalate_cron table for escalate_cron id 24592 #


# Retry Count of the CronId: 24592 is 2


# Fetching user of id:2161devices #


Escalate_cron to failed for id 24592Response : False


Updating escalte_cron to failed for id 24592


# Fetching details from escalate_cron table for escalate_cron id 24610 #


# Retry Count of the CronId: 24610 is 2


# Preparing notification body #


# Fetching user of id:2200devices #


# User devices count #0


Escalate_cron to failed for id 24610Response : False


Updating escalte_cron to failed for id 24610


# Fetching details from escalate_cron table for escalate_cron id 24620 #


# Retry Count of the CronId: 24620 is 2


# Fetching user of id:2209devices #


Escalate_cron to failed for id 24620Response : False


Updating escalte_cron to failed for id 24620


# Fetching details from escalate_cron table for escalate_cron id 24650 #


# Retry Count of the CronId: 24650 is 2


# Fetching user of id:2300devices #


Escalate_cron to failed for id 24650Response : False


Updating escalte_cron to failed for id 24650


# Fetching details from escalate_cron table for escalate_cron id 24668 #


# Retry Count of the CronId: 24668 is 2


# Preparing notification body #


# Fetching user of id:2448devices #


# User devices count #0


Escalate_cron to failed for id 24668Response : False


Updating escalte_cron to failed for id 24668


# Fetching details from escalate_cron table for escalate_cron id 24670 #


# Retry Count of the CronId: 24670 is 2


# Fetching user of id:2456devices #


Escalate_cron to failed for id 24670Response : False


Updating escalte_cron to failed for id 24670


# Fetching details from escalate_cron table for escalate_cron id 24672 #


# Retry Count of the CronId: 24672 is 2


# Fetching user of id:2468devices #


Escalate_cron to failed for id 24672Response : False


Updating escalte_cron to failed for id 24672


# Fetching details from escalate_cron table for escalate_cron id 24674 #


# Retry Count of the CronId: 24674 is 2


# Preparing notification body #


# Fetching user of id:2539devices #


# User devices count #0


Escalate_cron to failed for id 24674Response : False


Updating escalte_cron to failed for id 24674


# Fetching details from escalate_cron table for escalate_cron id 24676 #


# Retry Count of the CronId: 24676 is 2


# Fetching user of id:2542devices #


Escalate_cron to failed for id 24676Response : False


Updating escalte_cron to failed for id 24676


# Fetching details from escalate_cron table for escalate_cron id 24678 #


# Retry Count of the CronId: 24678 is 2


# Fetching user of id:2551devices #


Escalate_cron to failed for id 24678Response : False


Updating escalte_cron to failed for id 24678


# Fetching details from escalate_cron table for escalate_cron id 24680 #


# Retry Count of the CronId: 24680 is 2


# Preparing notification body #


# Fetching user of id:2579devices #


# User devices count #0


Escalate_cron to failed for id 24680Response : False


Updating escalte_cron to failed for id 24680


# Fetching details from escalate_cron table for escalate_cron id 24682 #


# Retry Count of the CronId: 24682 is 2


# Fetching user of id:2607devices #


Escalate_cron to failed for id 24682Response : False


Updating escalte_cron to failed for id 24682


# Fetching details from escalate_cron table for escalate_cron id 24684 #


# Retry Count of the CronId: 24684 is 2


# Fetching user of id:2628devices #


Escalate_cron to failed for id 24684Response : False


Updating escalte_cron to failed for id 24684


# Fetching details from escalate_cron table for escalate_cron id 24686 #


# Retry Count of the CronId: 24686 is 2


# Preparing notification body #


# Fetching user of id:2692devices #


# User devices count #0


Escalate_cron to failed for id 24686Response : False


Updating escalte_cron to failed for id 24686


# Fetching details from escalate_cron table for escalate_cron id 24688 #


# Retry Count of the CronId: 24688 is 2


# Fetching user of id:2746devices #


Escalate_cron to failed for id 24688Response : False


Updating escalte_cron to failed for id 24688


# Fetching details from escalate_cron table for escalate_cron id 24690 #


# Retry Count of the CronId: 24690 is 2


# Fetching user of id:2787devices #


Escalate_cron to failed for id 24690Response : False


Updating escalte_cron to failed for id 24690


# Fetching details from escalate_cron table for escalate_cron id 24696 #


# Retry Count of the CronId: 24696 is 2


# Preparing notification body #


# Fetching user of id:2935devices #


# User devices count #0


Escalate_cron to failed for id 24696Response : False


Updating escalte_cron to failed for id 24696


# Fetching details from escalate_cron table for escalate_cron id 24702 #


# Retry Count of the CronId: 24702 is 2


# Fetching user of id:2213devices #


Escalate_cron to failed for id 24702Response : False


Updating escalte_cron to failed for id 24702


# Fetching details from escalate_cron table for escalate_cron id 24705 #


# Retry Count of the CronId: 24705 is 2


Escalate_cron to failed for id 24705Response : False


Updating escalte_cron to failed for id 24705


# Fetching details from escalate_cron table for escalate_cron id 24708 #


# Retry Count of the CronId: 24708 is 2


Escalate_cron to failed for id 24708Response : False


Updating escalte_cron to failed for id 24708


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APR/16J/BCC/26/00003#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 24675 #


Invalid Mobile Number - 91


# Whatsapp did not send #


Escalate_cron failed for id 24675Response : False


Updating escalte_cron to failed for id 24675


# Fetching details from escalate_cron table for escalate_cron id 24677 #


Escalate_cron failed for id 24677Response : False


Updating escalte_cron to failed for id 24677


# Fetching details from escalate_cron table for escalate_cron id 24687 #


# Fetching details from escalate_cron table for escalate_cron id 24689 #


Escalate_cron failed for id 24689Response : False


Updating escalte_cron to failed for id 24689


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APR/16J/BCC/26/00003#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 24687 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendNotificationForWorkPermitCreation function for email/WhatsApp #


Executing email and WhatsApp notifications to WorkPermit approvers


Sending WorkPermit creation email to: rajkumar.p@osmosys.co


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New Work Permit Assigned


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WorkPermit creation WhatsApp message to: 919160948627


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : DEPARTMENT_INCHARGE_NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendDepartmentInchargeNotificationForWorkPermitCreation function for email/WhatsApp #


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Start Event Execution ###


### Started process for Execution of Event : WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION ###


# Calling SendWorkPermitApprovedInformToCreatorNotification function for email #


Executing email notifications to WorkPermit Creator about the approval by an Approver


Sending WorkPermit Approver Clarification email to WorkPermit Creator: rajkumar.p@osmosys.co


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Rajkumar Pativada has Approved your Work Permit


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to WorkPermit Creator about the approval by an Approver


Sending WhatsApp for WorkPermit to user: 1


Logging user id - 83


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APR/16J/BCC/26/00003#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 24687 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


Osmo-x WhatsApp Message has been Sent


### Start Event Execution ###


### Started process for Execution of Event : WORK_PERMIT_APPROVAL_INVITATION_NOTIFICATION ###


# Calling SendWorkPermitApprovalInvitationNotification function for email/WhatsApp #


Executing email notifications to WorkPermit Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Work Permit is awaiting your Approval


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to WorkPermit Approvers about the Pending approval


Sending WhatsApp for WorkPermit to user: 1


### Started process for Execution of Event : WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION ###


# Calling SendWorkPermitApprovedInformToCreatorNotification function for email #


Executing email notifications to WorkPermit Creator about the approval by an Approver


Sending WorkPermit Approver Clarification email to WorkPermit Creator: rajkumar.p@osmosys.co


Executing whatsapp notifications to WorkPermit Creator about the approval by an Approver


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"WORK_PERMIT_APPROVED_CONTRACTOR_SUPERVISOR_NOTIFICATION","EventArgs":[{"Key":"WorkPermitId","Value":"1035"},{"Key":"WorkPermitUid","Value":"WP/APS/APP/CST/26/00007"},{"Key":"SiteName","Value":"Apas"},{"Key":"OrganisationName","Value":"My Home Private LTD"},{"Key":"ApprovedOn","Value":"11-Mar-2026 02:31:14 PM"},{"Key":"OrgId","Value":297}]}


### Started process for Execution of Event : WORK_PERMIT_APPROVED_CONTRACTOR_SUPERVISOR_NOTIFICATION ###


Executing email notifications to Contractor Supervisor about the approval of Work Permit by all Approver


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APR/16J/BCC/26/00003#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 24687 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48053},{"Key":"IncidentHistoryId","Value":62701},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:48053


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APR/16J/BCC/26/00003 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:48053


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


This is a test mode notification. Notification was not delivered to recipient.


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9181062450444","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rupam Vallecha"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91963094878","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sagar Aswar 500"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918885857714","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lakhan Baduree"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919998887775","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"sagar Approver 2"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9172239641788","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhi Consent"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918143571809","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Bhavana Arni"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919309948450","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Shubam Jha"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91498454386468","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Raju Kumar"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"912323432342","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"plant head ttk ttk"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919876543111","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Ram Singh"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"910987654321234","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Multiple reporting Manager's"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00003"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48053?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


System.NullReferenceException: Object reference not set to an instance of an object.
   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendUpdateIncidentNotification(Int64 incidentId, Int64 incidentHistoryId, Boolean isTicketAssigned) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\DAL\Events\Notifier.cs:line 3049
   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\DAL\Events\EventHandler.cs:line 455


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ALTERNATIVE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48053},{"Key":"IncidentStatus","Value":"Resolved"}]}


### Started process for Execution of Event : ALTERNATIVE_INCIDENT_NOTIFICATION ###


### Started processing for Alternative incident notification Event ###


### Ended processing Alternative incident notification Event ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00018#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00018


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00018


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00029#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00029


Safety Alert Escalation - T/TTK/NMM/25/00029


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00030#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00030


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00030


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00031#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00031


Safety Alert Escalation - T/TTK/NMM/25/00031


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00046#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00046


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Safety Alert Escalation - T/TTK/NMM/25/00046


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00030#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00030


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/SAB/25/00030


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00099#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00099


Safety Alert Escalation - T/TTK/NMM/25/00099


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00111#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00111


Safety Alert Escalation - T/TTK/NMM/25/00111


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/AAA/26/00034#


[SafetyAlertEscalation] Starting notification for incident T/TTK/AAA/26/00034


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/AAA/26/00034


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/26/00017#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/26/00017


Safety Alert Escalation - T/TTK/NMM/26/00017


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/NMM/26/00017"},{"type":"text","text":"This is action tracker Description"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/47934?dlType=viewTicket"}]}]}}}


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/LCC/26/00019#


[SafetyAlertEscalation] Starting notification for incident T/TTK/LCC/26/00019


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/LCC/26/00019


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00058#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00058


Safety Alert Escalation - T/TTK/SAB/25/00058


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/LCC/26/00004#


[SafetyAlertEscalation] Starting notification for incident T/TTK/LCC/26/00004


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/LCC/26/00004


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NEW_ORGANISATION ###


### Started Event for New Organisation Email ###


Calling Send Email Function for New Organisation Email


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Welcome to OQSHA


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Started process for Execution of Event : NEW_REGISTRATION ###


### Started Event for New Registration Email ###


Calling Send Email Function for New User Registered Acknowledgement Email


New registration on OQSHA


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INFORM_TO_USERS_FOR_HIRA_CREATION_ALL_SITES ###


# Calling SendNotificationToInformUsersForHiraCreationForAllSites function for email/WhatsApp #


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A new Risk Assessment has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48054},{"Key":"InformToUserId","Value":2213}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 48054


Generating Safety Alert report.


## Safety Alert Email Sent to Rupam Vallecha##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 48054


Ticket T/APR/16J/BCC/26/00004 has been created


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48054},{"Key":"InformToUserId","Value":1761}]}


## Safety Alert Email Sent to Abhinav Srivastava##


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":48054},{"Key":"AssignedToID","Value":2209}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


PDF generation successfull


## Sending email to Lakhan Baduree, UserId : 2209 for assigned to notification ##


Sending Assigned To Email for IncidentId:48054


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


A Ticket T/APR/16J/BCC/26/00004 is assigned to you related to 'Bug Checks'


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:48054


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48054},{"Key":"IncidentHistoryId","Value":62703},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:48054


Initializing Email Service Client


Generating Email Request


Ticket T/APR/16J/BCC/26/00004 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00004"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48054?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918885857714","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lakhan Baduree"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00004"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48054?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91963094878","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sagar Aswar 500"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00004"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48054?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919998887775","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"sagar Approver 2"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00004"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48054?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9172239641788","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhi Consent"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00004"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48054?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918143571809","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Bhavana Arni"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00004"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48054?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919309948450","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Shubam Jha"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00004"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48054?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91498454386468","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Raju Kumar"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00004"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48054?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"912323432342","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"plant head ttk ttk"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00004"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48054?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919876543111","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Ram Singh"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00004"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48054?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"910987654321234","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Multiple reporting Manager's"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00004"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Comment"},{"type":"text","text":"Ticket"},{"type":"text","text":" "},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48054?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Object reference not set to an instance of an object.


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ALTERNATIVE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48054},{"Key":"IncidentStatus","Value":"Resolved"}]}


### Started process for Execution of Event : ALTERNATIVE_INCIDENT_NOTIFICATION ###


### Started processing for Alternative incident notification Event ###


### Ended processing Alternative incident notification Event ###


### Started process for Execution of Event : NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendNotificationForWorkPermitCreation function for email/WhatsApp #


Executing email and WhatsApp notifications to WorkPermit approvers


Sending WorkPermit creation email to: lalit.a@osmosys.co


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New Work Permit Assigned


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WorkPermit creation WhatsApp message to: 919989248964


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_creation_alert_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"WP/TTK/COI/HWW/26/00050"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Shreya V"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/permit-to-work/view-work-permit/387/1036?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : DEPARTMENT_INCHARGE_NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendDepartmentInchargeNotificationForWorkPermitCreation function for email/WhatsApp #


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NEW_ORGANISATION ###


### Started Event for New Organisation Email ###


Calling Send Email Function for New Organisation Email


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Welcome to OQSHA


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Started process for Execution of Event : NEW_REGISTRATION ###


### Started Event for New Registration Email ###


Calling Send Email Function for New User Registered Acknowledgement Email


New registration on OQSHA


### Started process for Execution of Event : NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendNotificationForWorkPermitCreation function for email/WhatsApp #


Executing email and WhatsApp notifications to WorkPermit approvers


Sending WorkPermit creation email to: rajkumar.p@osmosys.co


New Work Permit Assigned


Sending WorkPermit creation WhatsApp message to: 919160948627


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : DEPARTMENT_INCHARGE_NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendDepartmentInchargeNotificationForWorkPermitCreation function for email/WhatsApp #


### Started process for Execution of Event : WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION ###


# Calling SendWorkPermitApprovedInformToCreatorNotification function for email #


Executing email notifications to WorkPermit Creator about the approval by an Approver


Sending WorkPermit Approver Clarification email to WorkPermit Creator: rajkumar.p@osmosys.co


Initializing Email Service Client


Generating Email Request


Rajkumar Pativada has Approved your Work Permit


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to WorkPermit Creator about the approval by an Approver


Sending WhatsApp for WorkPermit to user: 1


### Started process for Execution of Event : WORK_PERMIT_APPROVAL_INVITATION_NOTIFICATION ###


# Calling SendWorkPermitApprovalInvitationNotification function for email/WhatsApp #


Executing email notifications to WorkPermit Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


A Work Permit is awaiting your Approval


Executing whatsapp notifications to WorkPermit Approvers about the Pending approval


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


Initializing Email Service Client


Generating Email Request


Message : {"EventName":"WORK_PERMIT_APPROVED_CONTRACTOR_SUPERVISOR_NOTIFICATION","EventArgs":[{"Key":"WorkPermitId","Value":"1037"},{"Key":"WorkPermitUid","Value":"WP/APS/APP/CST/26/00008"},{"Key":"SiteName","Value":"Apas"},{"Key":"OrganisationName","Value":"My Home Private LTD"},{"Key":"ApprovedOn","Value":"11-Mar-2026 02:54:00 PM"},{"Key":"OrgId","Value":297}]}


### Started process for Execution of Event : WORK_PERMIT_APPROVED_CONTRACTOR_SUPERVISOR_NOTIFICATION ###


Executing email notifications to Contractor Supervisor about the approval of Work Permit by all Approver


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48055},{"Key":"InformToUserId","Value":2213}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 48055


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9181062450444","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rupam Vallecha"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00005"},{"type":"text","text":"This is ticket"},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48055?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


## Safety Alert Email Sent to Rupam Vallecha##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 48055


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APR/16J/BCC/26/00005 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48055},{"Key":"InformToUserId","Value":1761}]}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917273883504","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhinav Srivastava"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00005"},{"type":"text","text":"This is ticket"},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48055?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


## Safety Alert Email Sent to Abhinav Srivastava##


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":48055},{"Key":"AssignedToID","Value":2213}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


PDF generation successfull


## Sending email to Rupam Vallecha, UserId : 2213 for assigned to notification ##


Sending Assigned To Email for IncidentId:48055


Initializing Email Service Client


Generating Email Request


A Ticket T/APR/16J/BCC/26/00005 is assigned to you related to 'Bug Checks'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:48055


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9181062450444","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_assigned_to_whatsapp_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rupam Vallecha"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00005"},{"type":"text","text":"This is ticket"},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48055?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48055},{"Key":"IncidentHistoryId","Value":62705},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:48055


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APR/16J/BCC/26/00005 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00005"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as This is Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"This is ticket"},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48055?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9181062450444","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rupam Vallecha"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00005"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as This is Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"This is ticket"},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48055?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91963094878","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sagar Aswar 500"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00005"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as This is Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"This is ticket"},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48055?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918885857714","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lakhan Baduree"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00005"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as This is Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"This is ticket"},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48055?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919998887775","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"sagar Approver 2"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00005"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as This is Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"This is ticket"},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48055?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9172239641788","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhi Consent"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00005"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as This is Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"This is ticket"},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48055?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918143571809","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Bhavana Arni"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APR/16J/BCC/26/00005"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as This is Resolved"},{"type":"text","text":"Ticket"},{"type":"text","text":"This is ticket"},{"type":"text","text":"16 july 2025"},{"type":"text","text":"Bug Checks"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Aparna Constructions"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/310/48055?dlType=viewTicket"},{"type":"text","text":"EHS Department - Aparna Constructions"}]}]}}}