Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/EEE/26/00009"},{"type":"text","text":" "},{"type":"text","text":"Central Team"},{"type":"text","text":"lalit new category"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/26971?dlType=viewTicket"}]}]}}}


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/AAA/26/00034#


[SafetyAlertEscalation] Starting notification for incident T/TTK/AAA/26/00034


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/AAA/26/00034


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/26/00017#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/26/00017


Safety Alert Escalation - T/TTK/NMM/26/00017


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/NMM/26/00017"},{"type":"text","text":"This is action tracker Description"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/47934?dlType=viewTicket"}]}]}}}


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/LCC/26/00019#


[SafetyAlertEscalation] Starting notification for incident T/TTK/LCC/26/00019


Safety Alert Escalation - T/TTK/LCC/26/00019


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00093#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00093


[SafetyAlertEscalation] Sending email to Srinivas Medida


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00093

This is a test mode notification. Notification was not delivered to recipient.


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00151#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00151


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00151


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00192#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00192


Safety Alert Escalation - T/TTK/NMM/25/00192


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00058#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00058


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


Safety Alert Escalation - T/TTK/SAB/25/00058


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCL/25/00028#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCL/25/00028


[SafetyAlertEscalation] Sending email to Srinivas Medida


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TCL/25/00028


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/LCC/25/00007#


[SafetyAlertEscalation] Starting notification for incident T/TTK/LCC/25/00007


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/LCC/25/00007


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/AAA/25/00071#


[SafetyAlertEscalation] Starting notification for incident T/TTK/AAA/25/00071


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


Safety Alert Escalation - T/TTK/AAA/25/00071


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTT/25/00007#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTT/25/00007


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TTT/25/00007


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/LCC/25/00020#


[SafetyAlertEscalation] Starting notification for incident T/TTK/LCC/25/00020


[SafetyAlertEscalation] Sending email to Srinivas Medida


Safety Alert Escalation - T/TTK/LCC/25/00020


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTT/25/00008#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTT/25/00008


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TTT/25/00008


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTA/25/00075#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTA/25/00075


Safety Alert Escalation - T/TTK/TTA/25/00075


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TTA/25/00075"},{"type":"text","text":"Leaking gas pipe"},{"type":"text","text":"Hosur"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/22176?dlType=viewTicket"}]}]}}}


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/LCC/26/00003#


[SafetyAlertEscalation] Starting notification for incident T/TTK/LCC/26/00003


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/LCC/26/00003


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/AAA/26/00013#


[SafetyAlertEscalation] Starting notification for incident T/TTK/AAA/26/00013


[SafetyAlertEscalation] Sending email to Srinivas Medida


Safety Alert Escalation - T/TTK/AAA/26/00013


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTC/25/00030#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTC/25/00030


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TTC/25/00030


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919848676679","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TTC/25/00030"},{"type":"text","text":"Issue with lot of UI in everywhere"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Test ticket category"},{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/18702?dlType=viewTicket"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCX/25/00011#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCX/25/00011


Safety Alert Escalation - T/TTK/TCX/25/00011


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919848676679","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TCX/25/00011"},{"type":"text","text":"This is the testing of a safety alert after Raj made all changes."},{"type":"text","text":"Roorkee"},{"type":"text","text":"Ticket Category - 1"},{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/18719?dlType=viewTicket"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTA/25/00039#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTA/25/00039


[SafetyAlertEscalation] Sending email to Srinivas Medida


Safety Alert Escalation - T/TTK/TTA/25/00039


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919848676679","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TTA/25/00039"},{"type":"text","text":" "},{"type":"text","text":" "},{"type":"text","text":"Ticket Category J"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/18934?dlType=viewTicket"}]}]}}}


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### Ended processing Safety Alert Escalation Notification ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/26/00022#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/26/00022


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/26/00022


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started process for Execution of Event : NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendNotificationForWorkPermitCreation function for email/WhatsApp #


Executing email and WhatsApp notifications to WorkPermit approvers


Sending WorkPermit creation email to: shreya.v@osmosys.co


New Work Permit Assigned


Sending WorkPermit creation WhatsApp message to: 917717731269


### Started process for Execution of Event : DEPARTMENT_INCHARGE_NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendDepartmentInchargeNotificationForWorkPermitCreation function for email/WhatsApp #


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Shreya V"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"TTK Beta - QA"},{"Key":"UserDivisions","Value":"HSE Suggestion, Ladder cleaning, Near Misses, nkkl, testing cat, unsafe condss"},{"Key":"UserIncidentSites","Value":"Coimbatore"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"shreya.v@osmosys.co"}]}


### Started process for Execution of Event : Update_USER ###


### Started Event for Update User Email ###


Calling Send Email Function for Update User Email


Initializing Email Service Client


Generating Email Request


Your OQSHA Access Has Been Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Shreya V"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"TTK Beta - QA"},{"Key":"UserUid","Value":"7717731269"},{"Key":"UserDivisions","Value":"HSE Suggestion, Ladder cleaning, Near Misses, nkkl, testing cat, unsafe condss"},{"Key":"UserIncidentSites","Value":"Coimbatore"},{"Key":"Email","Value":"shreya.v@osmosys.co"},{"Key":"MobileNumber","Value":"+917717731269"}]}


### Started process for Execution of Event : Update_APP_USER ###


### Started Event for Update App User Email ###


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


### Started process for Execution of Event : WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION ###


# Calling SendWorkPermitApprovedInformToCreatorNotification function for email #


Executing email notifications to WorkPermit Creator about the approval by an Approver


Sending WorkPermit Approver Clarification email to WorkPermit Creator: rajkumar.p@osmosys.co


Shreya V has Approved your Work Permit


Executing whatsapp notifications to WorkPermit Creator about the approval by an Approver


Sending WhatsApp for WorkPermit to user: 1


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_approved_inform_to_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Shreya V"},{"type":"text","text":"Approved"},{"type":"text","text":"WP/TTK/COI/CSE/26/00080"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"09-Mar-2026 10:14:55 AM"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/permit-to-work/view-work-permit/387/991?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : WORK_PERMIT_APPROVAL_INVITATION_NOTIFICATION ###


# Calling SendWorkPermitApprovalInvitationNotification function for email/WhatsApp #


Executing email notifications to WorkPermit Approvers about the Pending approval


Initializing Email Service Client


Generating Email Request


A Work Permit is awaiting your Approval


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to WorkPermit Approvers about the Pending approval


Sending WhatsApp for WorkPermit to user: 1954


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_approval_invitation_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"Approval"},{"type":"text","text":"WP/TTK/COI/CSE/26/00080"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/permit-to-work/view-work-permit/387/991?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48036},{"Key":"InformToUserId","Value":2764}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 48036


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917717731269","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Shreya V"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/NMM/26/00023"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/48036?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


## Safety Alert Email Sent to Shreya V##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 48036


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/TTK/NMM/26/00023 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48036},{"Key":"InformToUserId","Value":1597}]}


User not found for Inform-To Notification.


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48036},{"Key":"InformToUserId","Value":1761}]}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9107273883504","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhinav Srivastava"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/NMM/26/00023"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/48036?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


## Safety Alert Email Sent to Abhinav Srivastava##


Message : {"EventName":"WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION","EventArgs":[{"Key":"CreatorId","Value":"1"},{"Key":"ApproverName","Value":"Lalit Aditya Kola"},{"Key":"WorkPermitId","Value":"991"},{"Key":"WorkPermitUid","Value":"WP/TTK/COI/CSE/26/00080"},{"Key":"SiteName","Value":"Coimbatore"},{"Key":"OrganisationName","Value":"TTK Beta - QA"},{"Key":"StatusPastTenseName","Value":"Approved"},{"Key":"ApprovedOn","Value":"09-Mar-2026 10:24:42 AM"},{"Key":"OrgId","Value":387}]}


### Started process for Execution of Event : WORK_PERMIT_APPROVED_INFORM_TO_CREATOR_NOTIFICATION ###


# Calling SendWorkPermitApprovedInformToCreatorNotification function for email #


Executing email notifications to WorkPermit Creator about the approval by an Approver


Sending WorkPermit Approver Clarification email to WorkPermit Creator: rajkumar.p@osmosys.co


Initializing Email Service Client


Generating Email Request


Lalit Aditya Kola has Approved your Work Permit


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to WorkPermit Creator about the approval by an Approver


Sending WhatsApp for WorkPermit to user: 1


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_approved_inform_to_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"Approved"},{"type":"text","text":"WP/TTK/COI/CSE/26/00080"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"09-Mar-2026 10:24:42 AM"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/permit-to-work/view-work-permit/387/991?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"WORK_PERMIT_APPROVED_CONTRACTOR_SUPERVISOR_NOTIFICATION","EventArgs":[{"Key":"WorkPermitId","Value":"991"},{"Key":"WorkPermitUid","Value":"WP/TTK/COI/CSE/26/00080"},{"Key":"SiteName","Value":"Coimbatore"},{"Key":"OrganisationName","Value":"TTK Beta - QA"},{"Key":"ApprovedOn","Value":"09-Mar-2026 10:24:42 AM"},{"Key":"OrgId","Value":387}]}


### Started process for Execution of Event : WORK_PERMIT_APPROVED_CONTRACTOR_SUPERVISOR_NOTIFICATION ###


Executing email notifications to Contractor Supervisor about the approval of Work Permit by all Approver


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/AAA/25/00051#


[SafetyAlertEscalation] Starting notification for incident T/TTK/AAA/25/00051


[SafetyAlertEscalation] Sending email to Srinivas Medida


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/AAA/25/00051


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00172#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00172


Safety Alert Escalation - T/TTK/NMM/25/00172


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00173#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00173


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00173


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00059#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00059


Safety Alert Escalation - T/TTK/SAB/25/00059


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00207#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00207


[SafetyAlertEscalation] Sending email to Srinivas Medida


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Safety Alert Escalation - T/TTK/NMM/25/00207


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00218#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00218


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00218


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Message : {"EventName":"WORK_PERMIT_STATUS_CHANGE_TO_APPROVERS","EventArgs":[{"Key":"WorkPermitId","Value":"991"},{"Key":"NewStatus","Value":"Cancelled"},{"Key":"ApproverIds","Value":"[2764,1954]"},{"Key":"ChangedByName","Value":"Lalit Aditya Kola"},{"Key":"SiteName","Value":"Coimbatore"},{"Key":"CreatedBy","Value":"Rajkumar Pativada"},{"Key":"WorkPermitUid","Value":"WP/TTK/COI/CSE/26/00080"},{"Key":"OrgId","Value":387},{"Key":"OrganisationName","Value":"TTK Beta - QA"}]}


### Started process for Execution of Event : WORK_PERMIT_STATUS_CHANGE_TO_APPROVERS ###


# Calling SendNotificationToApproversForWorkPermitStatusChange function for email/WhatsApp #


Executing email and WhatsApp notifications to WorkPermit approvers


Sending WorkPermit status change email to: lalit.a@osmosys.co


Work Permit Status Updated


Sending WorkPermit status change WhatsApp message to: 919989248964


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_status_update_template","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"WP/TTK/COI/CSE/26/00080"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Cancelled"},{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/permit-to-work/view-work-permit/387/991?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Sending WorkPermit status change email to: shreya.v@osmosys.co


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WorkPermit status change WhatsApp message to: 917717731269


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917717731269","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_status_update_template","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Shreya V"},{"type":"text","text":"WP/TTK/COI/CSE/26/00080"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Cancelled"},{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/permit-to-work/view-work-permit/387/991?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 1761


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":18639},{"Key":"AssignedToID","Value":1761}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


Sending Task Assignment Email for TaskId: 24562, UserId: 1761


Initializing Email Service Client


Generating Email Request


New Action Tracker Assigned - AT/TTK/COI/SAT/26/00061


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


PDF generation successfull


## Sending email to Abhinav Srivastava, UserId : 1761 for assigned to notification ##


Sending Assigned To Email for IncidentId:18639


A Safety Alert T/TTK//25/00004 is assigned to you related to 'HSE Suggestion'


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:18639


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9107273883504","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_assigned_to_whatsapp_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhinav Srivastava"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK//25/00004"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"HSE Suggestion"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/18639?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":18639},{"Key":"IncidentHistoryId","Value":62653},{"Key":"IsTicketAssigned","Value":true}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:18639


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/TTK//25/00004 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK//25/00004"},{"type":"text","text":"Safety Alert status updated to Assigned., Department has been updated to 'Maintenance', Assigned To has been updated to 'Abhinav Srivastava', Due Date has been updated to '09-Mar-2026',"},{"type":"text","text":"Safety Alert"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"HSE Suggestion"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/18639?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK//25/00004#


[SafetyAlertEscalation] Starting notification for incident T/TTK//25/00004


[SafetyAlertEscalation] Sending email to Lalit Aditya Kola


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK//25/00004


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/LCC/26/00004#


[SafetyAlertEscalation] Starting notification for incident T/TTK/LCC/26/00004


[SafetyAlertEscalation] Sending email to Srinivas Medida


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/LCC/26/00004


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00062#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00062


Safety Alert Escalation - T/TTK/SAB/25/00062


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00217#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00217


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00217


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00050#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00050


Safety Alert Escalation - T/TTK/SAB/25/00050


Osmo-x WhatsApp Message has been Sent


### Ended processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00176#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00176


[SafetyAlertEscalation] Sending email to Srinivas Medida


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Safety Alert Escalation - T/TTK/NMM/25/00176


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCC/25/00002#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCC/25/00002


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TCC/25/00002


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00200#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00200


Safety Alert Escalation - T/TTK/NMM/25/00200


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00201#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00201


Safety Alert Escalation - T/TTK/NMM/25/00201


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 1954


Sending Task Assignment Email for TaskId: 24563, UserId: 1954


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":21267},{"Key":"AssignedToID","Value":1954}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


New Action Tracker Assigned - AT/TTK/HOS/SAT/26/00001


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### End Event Execution ###


PDF generation successfull


## Sending email to Lalit Aditya Kola, UserId : 1954 for assigned to notification ##


Sending Assigned To Email for IncidentId:21267


A Safety Alert T/TTK/NMM/25/00062 is assigned to you related to 'Near Misses'


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:21267


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_assigned_to_whatsapp_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/NMM/25/00062"},{"type":"text","text":" "},{"type":"text","text":"Hosur"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21267?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21267},{"Key":"IncidentHistoryId","Value":62655},{"Key":"IsTicketAssigned","Value":true}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:21267


Initializing Email Service Client


Generating Email Request


Safety Alert T/TTK/NMM/25/00062 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/NMM/25/00062"},{"type":"text","text":"Safety Alert status updated to Assigned., Assigned To has been updated to 'Lalit Aditya Kola', Due Date has been updated to '09-Mar-2026',"},{"type":"text","text":"Safety Alert"},{"type":"text","text":" "},{"type":"text","text":"Hosur"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21267?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


### Ended processing Update incident Event ###


### End Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48037},{"Key":"InformToUserId","Value":2764}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 48037


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917717731269","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Shreya V"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/AAA/26/00039"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"abc"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/48037?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


## Safety Alert Email Sent to Shreya V##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 48037


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/TTK/AAA/26/00039 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48037},{"Key":"InformToUserId","Value":1597}]}


User not found for Inform-To Notification.


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48037},{"Key":"InformToUserId","Value":1761}]}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9107273883504","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhinav Srivastava"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/AAA/26/00039"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"abc"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/48037?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


## Safety Alert Email Sent to Abhinav Srivastava##


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48038},{"Key":"InformToUserId","Value":2764}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 48038


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 48038


Initializing Email Service Client


Generating Email Request


Safety Alert T/TTK/NNN/26/00002 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48038},{"Key":"InformToUserId","Value":1597}]}


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48038},{"Key":"InformToUserId","Value":1761}]}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


### Ended processing Inform-To Incident Creation Notification ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTC/25/00001#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTC/25/00001


[SafetyAlertEscalation] Sending email to Srinivas Medida


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TTC/25/00001


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTC/25/00002#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTC/25/00002


Safety Alert Escalation - T/TTK/TTC/25/00002


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919848676679","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TTC/25/00002"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Test ticket category"},{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/18375?dlType=viewTicket"}]}]}}}


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTC/25/00022#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTC/25/00022


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TTC/25/00022


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TC-/25/00011#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TC-/25/00011


Safety Alert Escalation - T/TTK/TC-/25/00011


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919848676679","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TC-/25/00011"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Ticket Category - 1"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/18646?dlType=viewTicket"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCL/25/00005#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCL/25/00005


[SafetyAlertEscalation] Sending email to Srinivas Medida


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TCL/25/00005


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTC/25/00029#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTC/25/00029


Safety Alert Escalation - T/TTK/TTC/25/00029


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCX/25/00009#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCX/25/00009


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TCX/25/00009


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919848676679","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TCX/25/00009"},{"type":"text","text":"Testing the action trcker creation  when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly."},{"type":"text","text":"Roorkee"},{"type":"text","text":"Ticket Category - 1"},{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/18710?dlType=viewTicket"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTA/25/00007#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTA/25/00007


Safety Alert Escalation - T/TTK/TTA/25/00007


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCX/25/00027#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCX/25/00027


[SafetyAlertEscalation] Sending email to Srinivas Medida


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TCX/25/00027


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919848676679","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TCX/25/00027"},{"type":"text","text":" "},{"type":"text","text":" "},{"type":"text","text":"Ticket Category - 1"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/18835?dlType=viewTicket"}]}]}}}


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00062#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00062


[SafetyAlertEscalation] Sending email to Rajkumar Pativada


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00062


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00149#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00149


[SafetyAlertEscalation] Sending email to Lalit Aditya Kola


Safety Alert Escalation - T/TTK/NMM/25/00149


[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964


[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00154#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00154


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00154


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00164#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00164


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Safety Alert Escalation - T/TTK/NMM/25/00164


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/NMM/25/00164"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Near Misses"},{"type":"text","text":"VV SITE EHS NEW"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21705?dlType=viewTicket"}]}]}}}


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00166#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00166


Safety Alert Escalation - T/TTK/NMM/25/00166


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/NMM/25/00166"},{"type":"text","text":"2"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Near Misses"},{"type":"text","text":"VV SITE EHS NEW"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21707?dlType=viewTicket"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTA/25/00063#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTA/25/00063


[SafetyAlertEscalation] Sending email to Lalit Aditya Kola


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TTA/25/00063


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TTA/25/00063"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21727?dlType=viewTicket"}]}]}}}


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00052#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00052


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/SAB/25/00052


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00052"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21731?dlType=viewTicket"}]}]}}}


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00179#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00179


Safety Alert Escalation - T/TTK/NMM/25/00179


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00180#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00180


[SafetyAlertEscalation] Sending email to Lalit Aditya Kola


Safety Alert Escalation - T/TTK/NMM/25/00180


[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00183#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00183


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00183


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964


### Ended processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00184#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00184


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Safety Alert Escalation - T/TTK/NMM/25/00184


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCL/25/00024#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCL/25/00024


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TCL/25/00024


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00053#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00053


[SafetyAlertEscalation] Sending email to Lalit Aditya Kola


Safety Alert Escalation - T/TTK/SAB/25/00053


[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00053"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21759?dlType=viewTicket"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00188#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00188


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00188


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964


### Ended processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00199#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00199


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Safety Alert Escalation - T/TTK/NMM/25/00199


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/NMM/25/00199"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Near Misses"},{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21793?dlType=viewTicket"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00287#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00287


[SafetyAlertEscalation] Sending email to Srinivas Medida


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00287


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00107#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00107


Safety Alert Escalation - T/TTK/NMM/25/00107


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00017#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00017


Safety Alert Escalation - T/TTK/SAB/25/00017


### Ended processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCX/25/00047#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCX/25/00047


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TCX/25/00047


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919848676679","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TCX/25/00047"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Ticket Category - 1"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/19099?dlType=viewTicket"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Message : {"EventName":"TASK_CREATE_EHS_NOTIFICATION","EventArgs":[{"Key":"TaskId","Value":24565},{"Key":"OrgId","Value":387}]}


### Started process for Execution of Event : TASK_CREATE_EHS_NOTIFICATION ###


### Started processing for Task Creation Notification to site EHS Event ###


## Sending notification to Site EHS user ##


## Notification to be send for these users: [1597]


System.NullReferenceException: Object reference not set to an instance of an object.
   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendTaskOpenDetailsToSiteEHS(Int64 taskId, Int64 orgId) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\DAL\Events\Notifier.cs:line 11512
   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\GitLab-Runner\builds\27n6lYj0J\0\incident-reporter\incident-reporter-api\IncidentReporter\IncidentReporter.NotificationSender\DAL\Events\EventHandler.cs:line 1406


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48039},{"Key":"InformToUserId","Value":2764}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 48039


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917717731269","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Shreya V"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/AAA/26/00040"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"abc"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/48039?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Generating Safety Alert report.


## Safety Alert Email Sent to Shreya V##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 48039


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert T/TTK/AAA/26/00040 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48039},{"Key":"InformToUserId","Value":1597}]}


User not found for Inform-To Notification.


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48039},{"Key":"InformToUserId","Value":1761}]}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"9107273883504","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhinav Srivastava"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/AAA/26/00040"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"abc"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/48039?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


## Safety Alert Email Sent to Abhinav Srivastava##


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48040},{"Key":"InformToUserId","Value":2764}]}


Sending Inform-To WhatsApp for IncidentId: 48040


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917717731269","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Shreya V"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/EEE/26/00012"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Examplewfe"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/48040?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 48040


Initializing Email Service Client


Generating Email Request


Safety Alert T/TTK/EEE/26/00012 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48040},{"Key":"InformToUserId","Value":1597}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48040},{"Key":"InformToUserId","Value":1761}]}


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


### Ended processing Inform-To Incident Creation Notification ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started process for Execution of Event : NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendNotificationForWorkPermitCreation function for email/WhatsApp #


Executing email and WhatsApp notifications to WorkPermit approvers


Sending WorkPermit creation email to: lalit.a@osmosys.co


Initializing Email Service Client


Generating Email Request


New Work Permit Assigned


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WorkPermit creation WhatsApp message to: 919989248964


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_creation_alert_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"WP/TTK/COI/CSE/26/00081"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/permit-to-work/view-work-permit/387/992?dlType=viewWorkPermitV2"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : DEPARTMENT_INCHARGE_NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendDepartmentInchargeNotificationForWorkPermitCreation function for email/WhatsApp #


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00175#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00175


[SafetyAlertEscalation] Sending email to Lalit Aditya Kola


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00175


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964


### Ended processing Safety Alert Escalation Notification ###


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00099#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00099


[SafetyAlertEscalation] Sending email to Srinivas Medida


Safety Alert Escalation - T/TTK/NMM/25/00099


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00030#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00030


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/SAB/25/00030


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00046#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00046


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Safety Alert Escalation - T/TTK/NMM/25/00046


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00031#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00031


Safety Alert Escalation - T/TTK/NMM/25/00031


### Ended processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00030#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00030


[SafetyAlertEscalation] Sending email to Srinivas Medida


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00030


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


Osmo-x WhatsApp Message has been Sent


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00029#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00029


Safety Alert Escalation - T/TTK/NMM/25/00029


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00018#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00018


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/NMM/25/00018


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00111#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00111


Safety Alert Escalation - T/TTK/NMM/25/00111


### Ended processing Safety Alert Escalation Notification ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 2884


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91072738833504","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhinav Kumar"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"AT/TTK/COI/ATC/26/00023"},{"type":"text","text":"No Description"},{"type":"text","text":"Action tracker category example"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/tasks/edit/24567?dlType=viewTask&orgID=387"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Sending Task Assignment Email for TaskId: 24567, UserId: 2884


Initializing Email Service Client


Generating Email Request


New Action Tracker Assigned - AT/TTK/COI/ATC/26/00023


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_SUBMITTED_NOTIFICATION ###


### Started processing for Incident Submitted Event ###


Using default template for Org 387: Templates\IncidentSubmittedNotificationEmailTemplate.html


Executing email notifications to Incident Approvers about the Pending approval


A new incident IMF/TTK/COI/TIT/26/00125 has been reported


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp Notification for Incident Approval to User: 1954


Osmo-x WhatsApp Message has been Sent


### Ended processing Incident Submitted Event ###


Message : {"EventName":"NOTIFICATION_FOR_MOC_CREATION","EventArgs":[{"Key":"MocId","Value":"1146"},{"Key":"ApproverIds","Value":"[1]"},{"Key":"SiteName","Value":"Coimbatore"},{"Key":"CreatedBy","Value":"Rajkumar Pativada"},{"Key":"MocUid","Value":"M/TTK/COI/NCI/26/00018"},{"Key":"OrgId","Value":387},{"Key":"OrganisationName","Value":"TTK Beta - QA"}]}


### Started process for Execution of Event : NOTIFICATION_FOR_MOC_CREATION ###


# Calling SendNotificationForMocCreation function for email/WhatsApp #


Executing email and WhatsApp notifications to MOC approvers


Sending MOC creation email to: rajkumar.p@osmosys.co


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New MOC Assigned


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending MOC creation WhatsApp message to: 919160948627


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_moc_creation_alert_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"M/TTK/COI/NCI/26/00018"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/moc/view/387/1146?dlType=viewMOC"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48041},{"Key":"InformToUserId","Value":2764}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 48041


Osmo-x WhatsApp Message has been Sent


Generating Safety Alert report.


## Safety Alert Email Sent to Shreya V##


Sending Inform-To Email (with Safety Alert PDF) for IncidentId: 48041


Initializing Email Service Client


Generating Email Request


Safety Alert T/TTK/TTT/26/00007 has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Ended processing Inform-To Incident Creation Notification ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48041},{"Key":"InformToUserId","Value":1597}]}


User not found for Inform-To Notification.


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":48041},{"Key":"InformToUserId","Value":1761}]}


## Safety Alert Email Sent to Abhinav Srivastava##


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


Message : {"EventName":"AUDIT_CREATION_NOTIFICATION","EventArgs":[{"Key":"AuditorsUserIds","Value":"[1]"},{"Key":"AuditId","Value":"731"},{"Key":"OrgId","Value":"387"}]}


### Started process for Execution of Event : AUDIT_CREATION_NOTIFICATION ###


### Started processing for Audit Creation Event ###


Using default template for Org 387: Templates\AuditCreationEmailTemplate.html


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


An Audit has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


RequestBody: {  "providerId": 11,  "data": {    "to": "919160948627",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_creation_template_v1",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/TTK/COI/AC0/26/00030","image":null,"document":null,"video":null},{"type":"text","text":"Task check","image":null,"document":null,"video":null},{"type":"text","text":"09-Mar-2026 04:30:27 PM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/387/731","image":null,"document":null,"video":null},{"type":"text","text":"EHS Department - TTK Prestige","image":null,"document":null,"video":null}]}]    }   }}


Osmo-x WhatsApp Message has been Sent


### Ended processing Investigation Creator Status Update Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TCX/25/00028#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TCX/25/00028


[SafetyAlertEscalation] Sending email to Srinivas Medida


Safety Alert Escalation - T/TTK/TCX/25/00028


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919848676679","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TCX/25/00028"},{"type":"text","text":" "},{"type":"text","text":" "},{"type":"text","text":"Ticket Category - 1"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/18839?dlType=viewTicket"}]}]}}}


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### Ended processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTA/25/00021#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTA/25/00021


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TTA/25/00021


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919848676679","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TTA/25/00021"},{"type":"text","text":" "},{"type":"text","text":" "},{"type":"text","text":"Ticket Category J"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/18861?dlType=viewTicket"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTA/25/00035#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTA/25/00035


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Safety Alert Escalation - T/TTK/TTA/25/00035


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTA/25/00041#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTA/25/00041


[SafetyAlertEscalation] Sending email to Srinivas Medida


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TTA/25/00041


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTA/25/00044#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTA/25/00044


Safety Alert Escalation - T/TTK/TTA/25/00044


[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679


### Ended processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/TTA/25/00048#


[SafetyAlertEscalation] Starting notification for incident T/TTK/TTA/25/00048


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/TTA/25/00048


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/NMM/25/00243#


[SafetyAlertEscalation] Starting notification for incident T/TTK/NMM/25/00243


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Safety Alert Escalation - T/TTK/NMM/25/00243


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###


### Started processing Safety Alert Escalation Notification ###


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/SAB/25/00002#


[SafetyAlertEscalation] Starting notification for incident T/TTK/SAB/25/00002


[SafetyAlertEscalation] Sending email to Srinivas Medida


Initializing Email Service Client


Generating Email Request


Safety Alert Escalation - T/TTK/SAB/25/00002


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co


[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679


# Calling SendSafetyAlertEscalationNotification for incident T/TTK/LNC/26/00016#


[SafetyAlertEscalation] Starting notification for incident T/TTK/LNC/26/00016


Safety Alert Escalation - T/TTK/LNC/26/00016


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919848676679","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Srinivas Medida"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/LNC/26/00016"},{"type":"text","text":" "},{"type":"text","text":"Central Team"},{"type":"text","text":"lalit new category"},{"type":"text","text":"customer creator complain"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/48035?dlType=viewTicket"}]}]}}}


Osmo-x WhatsApp Message has been Sent