#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"PASSWORD_RESET","EventArgs":[{"Key":"DisplayName","Value":null},{"Key":"Password","Value":"i@SwK3Ph"},{"Key":"Email","Value":"gopi.s@osmosys.co"}]}


### Started process for Execution of Event : PASSWORD_RESET ###


### Started Event for Reset Password Email ###


Calling Send Email Function for Reset Password Email


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Your password is reset


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"NOTIFICATION_FOR_MOC_CREATION","EventArgs":[{"Key":"MocId","Value":"940"},{"Key":"ApproverIds","Value":"[1]"},{"Key":"SiteName","Value":"Coimbatore"},{"Key":"CreatedBy","Value":"Rajkumar Pativada"},{"Key":"MocUid","Value":"M/TTK/COI/NCI/25/00041"},{"Key":"OrgId","Value":387},{"Key":"OrganisationName","Value":"TTK Beta - QA"}]}


### Started process for Execution of Event : NOTIFICATION_FOR_MOC_CREATION ###


# Calling SendNotificationForMocCreation function for email/WhatsApp #


Executing email and WhatsApp notifications to MOC approvers


Sending MOC creation email to: rajkumar.p@osmosys.co


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New MOC Assigned


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending MOC creation WhatsApp message to: 919160948627


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_moc_creation_alert_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"M/TTK/COI/NCI/25/00041"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/moc/view/387/940?dlType=viewMOC"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Start Event Execution ###


Message : {"EventName":"MOC_CREATOR_CLARIFICATION_NOTIFICATION","EventArgs":[{"Key":"UserId","Value":"1"},{"Key":"MocId","Value":"940"},{"Key":"MocUid","Value":"M/TTK/COI/NCI/25/00041"},{"Key":"SiteName","Value":"Coimbatore"},{"Key":"OrganisationName","Value":"TTK Beta - QA"},{"Key":"ApproverName","Value":"Rajkumar Pativada"},{"Key":"Clarification","Value":"hjnjk"},{"Key":"RequestedOn","Value":"28-Nov-2025 12:50:56 AM"},{"Key":"OrgId","Value":387}]}


### Started process for Execution of Event : MOC_CREATOR_CLARIFICATION_NOTIFICATION ###


# Calling SendNotificationToMOCCreatorForClarification function for email #


Executing email notifications to MOC creator for clarification


Sending MOC Approver Clarification email to MOC Creator: rajkumar.p@osmosys.co


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


Clarification Provided for MOC


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


### End Event Execution ###


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


### Started process for Execution of Event : SEVERITY_NOTIFICATION ###


### Started processing  Severity Notification Execution ###


#  Added Notification for Severity of IncidentUID: T/APS/OOO/26/00001#


#  Added Notification for Severity of IncidentUID: T/APS/NMM/26/00015#


#  Added Notification for Severity of IncidentUID: T/APS/III/26/00003#


#  Added Notification for Severity of IncidentUID: T/APS/III/26/00007#


#  Added Notification for Severity of IncidentUID: T/APS/BBB/26/00020#


# Calling SendSeverityNotifications function for Severity notification #


## Fetching details for Severity escalation for IncidentUID: T/APS/OOO/26/00001 ##


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


##Calling SendEmail function for sending Severity Email for IncidentUID : T/APS/OOO/26/00001##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


Generating report.


Ticket T/APS/OOO/26/00001


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Severity Whatsapp for IncidentId:22296


Osmo-x WhatsApp Message has been Sent


## Email Sent to Abhinav Srivastava##


# Deleted escalate cron : 23569 #


## Fetching details for Severity escalation for IncidentUID: T/APS/NMM/26/00015 ##


Logging user id - 83


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


##Calling SendEmail function for sending Severity Email for IncidentUID : T/APS/NMM/26/00015##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00015


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Severity Whatsapp for IncidentId:22337


Osmo-x WhatsApp Message has been Sent


## Email Sent to Abhinav Srivastava##


# Deleted escalate cron : 23580 #


## Fetching details for Severity escalation for IncidentUID: T/APS/III/26/00003 ##


Generating report.


##Calling SendEmail function for sending Severity Email for IncidentUID : T/APS/III/26/00003##


Ticket T/APS/III/26/00003


Stopped Assigned To SMS as Org Level setting is set to false


Sending Severity Whatsapp for IncidentId:22364


# Deleted escalate cron : 23583 #


# Deleted escalate cron : 23584 #


Initializing Email Service Client


Generating Email Request


# Deleted escalate cron : 23585 #


## Fetching details for Severity escalation for IncidentUID: T/APS/III/26/00007 ##


##Calling SendEmail function for sending Severity Email for IncidentUID : T/APS/III/26/00007##


Ticket T/APS/III/26/00007


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Severity Whatsapp for IncidentId:22386


Osmo-x WhatsApp Message has been Sent


## Email Sent to Abhinav Srivastava##


# Deleted escalate cron : 23588 #


## Fetching details for Severity escalation for IncidentUID: T/APS/BBB/26/00020 ##


Generating report.


##Calling SendEmail function for sending Severity Email for IncidentUID : T/APS/BBB/26/00020##


Ticket T/APS/BBB/26/00020


Sending Severity Whatsapp for IncidentId:24997


# Deleted escalate cron : 23618 #


### Ended processing  Severity Email Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":47969},{"Key":"AssignedToID","Value":1}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to Yes#


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00040#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23901 #


# Retry Count of the CronId: 23901 is 0


# Preparing notification body #


# Fetching user of id:2034devices #


# User devices count #0


Escalate_cron to failed for id 23901Response : False


Updating escalte_cron to failed for id 23901


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00040#


# Incident Attachments Count: 0#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 23902 #


# Retry Count of the CronId: 23902 is 0


Generating report.


PDF generation successfull


## Sending email to Rajkumar Pativada, UserId : 1 for assigned to notification ##


Sending Assigned To Email for IncidentId:47969


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Logging user id - 2034


Logging user  - Abhi Requestor


## Sending email to Abhi Requestor##


A Ticket T/APS/NMM/26/00040 is assigned to you related to 'Near Miss'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:47969


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_assigned_to_whatsapp_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APS/NMM/26/00040"},{"type":"text","text":"Moderate ticket -3 min - 1.42 pm - severity"},{"type":"text","text":"Apas"},{"type":"text","text":"Near Miss"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"My Home Private LTD"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/297/47969?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


A new Ticket T/APS/NMM/26/00040 is Reported related to 'Near Miss'

This is a test mode notification. Notification was not delivered to recipient.


## Email Sent to Abhi Requestor##


# Updating escalate_cron : 23902 Status to Passed #


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00040#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 23903 #


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918999999","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhi Requestor"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APS/NMM/26/00040"},{"type":"text","text":"Moderate ticket -3 min - 1.42 pm - severity"},{"type":"text","text":"Apas"},{"type":"text","text":"Near Miss"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"My Home Private LTD"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/297/47969?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


# Updating escalate cron : 23903 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":47970},{"Key":"AssignedToID","Value":1}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to Yes#


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00041#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23908 #


# Retry Count of the CronId: 23908 is 0


# Preparing notification body #


# Fetching user of id:2034devices #


# User devices count #0


Escalate_cron to failed for id 23908Response : False


Updating escalte_cron to failed for id 23908


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00041#


# Incident Attachments Count: 0#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 23909 #


# Retry Count of the CronId: 23909 is 0


Generating report.


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


Logging user id - 2034


Logging user  - Abhi Requestor


## Sending email to Abhi Requestor##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A new Ticket T/APS/NMM/26/00041 is Reported related to 'Near Miss'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


## Email Sent to Abhi Requestor##


# Updating escalate_cron : 23909 Status to Passed #


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00041#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 23910 #


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918999999","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhi Requestor"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APS/NMM/26/00041"},{"type":"text","text":"Critical ticket -10 min - 1.44 pm - severity"},{"type":"text","text":"Apas"},{"type":"text","text":"Near Miss"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"My Home Private LTD"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/297/47970?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 23910 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":47971},{"Key":"AssignedToID","Value":1}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


PDF generation successfull


## Sending email to Rajkumar Pativada, UserId : 1 for assigned to notification ##


Sending Assigned To Email for IncidentId:47971


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


Generating report.


A Ticket T/APS/NMM/26/00042 is assigned to you related to 'Near Miss'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:47971


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_assigned_to_whatsapp_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APS/NMM/26/00042"},{"type":"text","text":"Low  ticket -15  min - 1.45 pm - severity"},{"type":"text","text":"Apas"},{"type":"text","text":"Near Miss"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"My Home Private LTD"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/297/47971?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


Logging user id - 83


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to Yes#


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00042#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23915 #


# Retry Count of the CronId: 23915 is 0


# Preparing notification body #


# Fetching user of id:2034devices #


# User devices count #0


Escalate_cron to failed for id 23915Response : False


Updating escalte_cron to failed for id 23915


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00042#


# Incident Attachments Count: 0#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 23916 #


# Retry Count of the CronId: 23916 is 0


Generating report.


Logging user id - 2034


Logging user  - Abhi Requestor


## Sending email to Abhi Requestor##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A new Ticket T/APS/NMM/26/00042 is Reported related to 'Near Miss'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


## Email Sent to Abhi Requestor##


# Updating escalate_cron : 23916 Status to Passed #


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00042#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 23917 #


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918999999","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhi Requestor"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APS/NMM/26/00042"},{"type":"text","text":"Low  ticket -15  min - 1.45 pm - severity"},{"type":"text","text":"Apas"},{"type":"text","text":"Near Miss"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"My Home Private LTD"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/297/47971?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 23917 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00040#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23899 #


# Retry Count of the CronId: 23899 is 0


# Preparing notification body #


# Fetching user of id:2815devices #


# User devices count #0


Escalate_cron to failed for id 23899Response : False


Updating escalte_cron to failed for id 23899


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00040#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


### Start Event Execution ###


### Started process for Execution of Event : SEVERITY_NOTIFICATION ###


### Started processing for Notification Execution ###


### Started processing  Severity Notification Execution ###


#  Added Notification for Severity of IncidentUID: T/APS/NMM/26/00040#


# Calling SendSeverityNotifications function for Severity notification #


## Fetching details for Severity escalation for IncidentUID: T/APS/NMM/26/00040 ##


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


##Calling SendEmail function for sending Severity Email for IncidentUID : T/APS/NMM/26/00040##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00040


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Severity Whatsapp for IncidentId:47969


Osmo-x WhatsApp Message has been Sent


## Email Sent to Abhinav Srivastava##


# Deleted escalate cron : 23897 #


### Ended processing  Severity Email Notification Execution ###


### End Event Execution ###


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 23898 #


# Retry Count of the CronId: 23898 is 0


Generating report.


Logging user id - 2815


Logging user  - Gopi Krishna Somayajulu


## Sending email to Gopi Krishna Somayajulu##


## Fetching escalates for escalate email ##


## Escalation time from Renewal Reminder in PST:2/25/2026 8:18:15 AM##


## Escalation time from Renewal Reminder after parsing in PST:2/25/2026 8:18:15 AM##


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00040 related to 'Near Miss' is escalated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


## Email Sent to Gopi Krishna Somayajulu##


# Updating escalate_cron : 23898 Status to Passed #


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00040#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 23900 #


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"916303513182","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Gopi Krishna Somayajulu"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APS/NMM/26/00040"},{"type":"text","text":"Moderate ticket -3 min - 1.42 pm - severity"},{"type":"text","text":"Apas"},{"type":"text","text":"Near Miss"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"My Home Private LTD"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/297/47969?dlType=viewTicket"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 23900 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":47972},{"Key":"AssignedToID","Value":1}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to Yes#


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00043#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23922 #


# Retry Count of the CronId: 23922 is 0


# Preparing notification body #


# Fetching user of id:2034devices #


# User devices count #0


Escalate_cron to failed for id 23922Response : False


Updating escalte_cron to failed for id 23922


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00043#


# Incident Attachments Count: 0#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 23923 #


# Retry Count of the CronId: 23923 is 0


Generating report.


PDF generation successfull


Logging user id - 2034


Logging user  - Abhi Requestor


## Sending email to Abhi Requestor##


## Sending email to Rajkumar Pativada, UserId : 1 for assigned to notification ##


Sending Assigned To Email for IncidentId:47972


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Ticket T/APS/NMM/26/00043 is assigned to you related to 'Near Miss'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:47972


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_assigned_to_whatsapp_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APS/NMM/26/00043"},{"type":"text","text":"Major -5 min - 1.51 pm"},{"type":"text","text":"Apas"},{"type":"text","text":"Near Miss"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"My Home Private LTD"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/297/47972?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


A new Ticket T/APS/NMM/26/00043 is Reported related to 'Near Miss'


## Email Sent to Abhi Requestor##


# Updating escalate_cron : 23923 Status to Passed #


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00043#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 23924 #


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918999999","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhi Requestor"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APS/NMM/26/00043"},{"type":"text","text":"Major -5 min - 1.51 pm"},{"type":"text","text":"Apas"},{"type":"text","text":"Near Miss"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"My Home Private LTD"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/297/47972?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


# Updating escalate cron : 23924 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00040#


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00041#


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00042#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23899 #


# Retry Count of the CronId: 23899 is 1


# Preparing notification body #


# Fetching user of id:2815devices #


# User devices count #0


Escalate_cron to failed for id 23899Response : False


Updating escalte_cron to failed for id 23899


# Fetching details from escalate_cron table for escalate_cron id 23906 #


# Retry Count of the CronId: 23906 is 0


Escalate_cron to failed for id 23906Response : False


Updating escalte_cron to failed for id 23906


# Fetching details from escalate_cron table for escalate_cron id 23913 #


# Retry Count of the CronId: 23913 is 0


Escalate_cron to failed for id 23913Response : False


Updating escalte_cron to failed for id 23913


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00041#


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00042#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


# Fetching details from escalate_cron table for escalate_cron id 23905 #


# Retry Count of the CronId: 23905 is 0


Logging user id - 2815


Logging user  - Gopi Krishna Somayajulu


## Sending email to Gopi Krishna Somayajulu##


## Fetching escalates for escalate email ##


## Escalation time from Renewal Reminder in PST:2/25/2026 8:19:46 AM##


## Escalation time from Renewal Reminder after parsing in PST:2/25/2026 8:19:46 AM##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00041 related to 'Near Miss' is escalated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


## Email Sent to Gopi Krishna Somayajulu##


# Updating escalate_cron : 23905 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 23912 #


# Retry Count of the CronId: 23912 is 0


Generating report.


Logging user id - 2815


Logging user  - Gopi Krishna Somayajulu


## Escalation time from Renewal Reminder in PST:2/25/2026 8:21:04 AM##


## Escalation time from Renewal Reminder after parsing in PST:2/25/2026 8:21:04 AM##


Ticket T/APS/NMM/26/00042 related to 'Near Miss' is escalated


# Updating escalate_cron : 23912 Status to Passed #


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00041#


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00042#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 23907 #


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"916303513182","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Gopi Krishna Somayajulu"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APS/NMM/26/00041"},{"type":"text","text":"Critical ticket -10 min - 1.44 pm - severity"},{"type":"text","text":"Apas"},{"type":"text","text":"Near Miss"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"My Home Private LTD"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/297/47970?dlType=viewTicket"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 23907 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 23914 #


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"916303513182","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Gopi Krishna Somayajulu"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APS/NMM/26/00042"},{"type":"text","text":"Low  ticket -15  min - 1.45 pm - severity"},{"type":"text","text":"Apas"},{"type":"text","text":"Near Miss"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"My Home Private LTD"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/297/47971?dlType=viewTicket"}]}]}}}


# Updating escalate cron : 23914 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00040#


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00041#


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00042#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23899 #


# Retry Count of the CronId: 23899 is 2


# Preparing notification body #


# Fetching user of id:2815devices #


# User devices count #0


Escalate_cron to failed for id 23899Response : False


Updating escalte_cron to failed for id 23899


# Fetching details from escalate_cron table for escalate_cron id 23906 #


# Retry Count of the CronId: 23906 is 1


Escalate_cron to failed for id 23906Response : False


Updating escalte_cron to failed for id 23906


# Fetching details from escalate_cron table for escalate_cron id 23913 #


# Retry Count of the CronId: 23913 is 1


Escalate_cron to failed for id 23913Response : False


Updating escalte_cron to failed for id 23913


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


### Start Event Execution ###


### Started process for Execution of Event : SEVERITY_NOTIFICATION ###


### Started processing for Notification Execution ###


### Started processing  Severity Notification Execution ###


#  Added Notification for Severity of IncidentUID: T/APS/NMM/26/00041#


# Calling SendSeverityNotifications function for Severity notification #


## Fetching details for Severity escalation for IncidentUID: T/APS/NMM/26/00041 ##


# Fetching details from escalate_cron table for escalate_cron id 22555 #


##Calling SendEmail function for sending Severity Email for IncidentUID : T/APS/NMM/26/00041##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


# Retry Count of the CronId: 22555 is 0


Initializing Email Service Client


Generating Email Request


Generating report.


Ticket T/APS/NMM/26/00041


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Severity Whatsapp for IncidentId:47970


Osmo-x WhatsApp Message has been Sent


## Email Sent to Abhinav Srivastava##


# Deleted escalate cron : 23904 #


### Ended processing  Severity Email Notification Execution ###


### End Event Execution ###


Logging user id - 83


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00041#


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00042#


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00043#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23906 #


# Retry Count of the CronId: 23906 is 2


# Preparing notification body #


# Fetching user of id:2815devices #


# User devices count #0


Escalate_cron to failed for id 23906Response : False


Updating escalte_cron to failed for id 23906


# Fetching details from escalate_cron table for escalate_cron id 23913 #


# Retry Count of the CronId: 23913 is 2


Escalate_cron to failed for id 23913Response : False


Updating escalte_cron to failed for id 23913


# Fetching details from escalate_cron table for escalate_cron id 23920 #


# Retry Count of the CronId: 23920 is 0


Escalate_cron to failed for id 23920Response : False


Updating escalte_cron to failed for id 23920


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00043#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


### Start Event Execution ###


### Started process for Execution of Event : SEVERITY_NOTIFICATION ###


### Started processing for Notification Execution ###


### Started processing  Severity Notification Execution ###


#  Added Notification for Severity of IncidentUID: T/APS/NMM/26/00043#


# Calling SendSeverityNotifications function for Severity notification #


## Fetching details for Severity escalation for IncidentUID: T/APS/NMM/26/00043 ##


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


##Calling SendEmail function for sending Severity Email for IncidentUID : T/APS/NMM/26/00043##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00043


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Severity Whatsapp for IncidentId:47972


Osmo-x WhatsApp Message has been Sent


## Email Sent to Abhinav Srivastava##


# Deleted escalate cron : 23918 #


### Ended processing  Severity Email Notification Execution ###


### End Event Execution ###


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 23919 #


# Retry Count of the CronId: 23919 is 0


Generating report.


Logging user id - 2815


Logging user  - Gopi Krishna Somayajulu


## Sending email to Gopi Krishna Somayajulu##


## Fetching escalates for escalate email ##


## Escalation time from Renewal Reminder in PST:2/25/2026 8:26:43 AM##


## Escalation time from Renewal Reminder after parsing in PST:2/25/2026 8:26:43 AM##


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00043 related to 'Near Miss' is escalated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


## Email Sent to Gopi Krishna Somayajulu##


# Updating escalate_cron : 23919 Status to Passed #


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00043#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 23921 #


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"916303513182","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_cron_escalate_whatsapp_template_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Gopi Krishna Somayajulu"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APS/NMM/26/00043"},{"type":"text","text":"Major -5 min - 1.51 pm"},{"type":"text","text":"Apas"},{"type":"text","text":"Near Miss"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"My Home Private LTD"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/297/47972?dlType=viewTicket"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 23921 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00043#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23920 #


# Retry Count of the CronId: 23920 is 1


# Preparing notification body #


# Fetching user of id:2815devices #


# User devices count #0


Escalate_cron to failed for id 23920Response : False


Updating escalte_cron to failed for id 23920


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


### Start Event Execution ###


### Started process for Execution of Event : SEVERITY_NOTIFICATION ###


### Started processing for Notification Execution ###


### Started processing  Severity Notification Execution ###


#  Added Notification for Severity of IncidentUID: T/APS/NMM/26/00042#


# Calling SendSeverityNotifications function for Severity notification #


## Fetching details for Severity escalation for IncidentUID: T/APS/NMM/26/00042 ##


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


##Calling SendEmail function for sending Severity Email for IncidentUID : T/APS/NMM/26/00042##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00042


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Severity Whatsapp for IncidentId:47971


Osmo-x WhatsApp Message has been Sent


## Email Sent to Abhinav Srivastava##


# Deleted escalate cron : 23911 #


### Ended processing  Severity Email Notification Execution ###


### End Event Execution ###


Logging user id - 83


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00043#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23920 #


# Retry Count of the CronId: 23920 is 2


# Preparing notification body #


# Fetching user of id:2815devices #


# User devices count #0


Escalate_cron to failed for id 23920Response : False


Updating escalte_cron to failed for id 23920


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"AUDIT_CREATION_NOTIFICATION","EventArgs":[{"Key":"AuditorsUserIds","Value":"[2130]"},{"Key":"AuditId","Value":"699"},{"Key":"OrgId","Value":"297"}]}


### Started process for Execution of Event : AUDIT_CREATION_NOTIFICATION ###


### Started processing for Audit Creation Event ###


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


An Audit has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


RequestBody: {  "providerId": 11,  "data": {    "to": "917273883504",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_creation_template_v1",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/AAH/26/00008","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"25-Feb-2026 07:41:15 PM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/699","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


Osmo-x WhatsApp Message has been Sent


RequestBody: {  "providerId": 11,  "data": {    "to": "919354117657",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_creation_template_v1",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/AAH/26/00008","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"25-Feb-2026 07:41:15 PM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/699","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


RequestBody: {  "providerId": 11,  "data": {    "to": "8585967815",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_creation_template_v1",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/AAH/26/00008","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"25-Feb-2026 07:41:15 PM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/699","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


### Ended processing Investigation Creator Status Update Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"AUDIT_CREATION_NOTIFICATION_SUBMIT","EventArgs":[{"Key":"AuditorsUserIds","Value":"[2130]"},{"Key":"AuditId","Value":"699"},{"Key":"OrgId","Value":"297"}]}


### Started process for Execution of Event : AUDIT_CREATION_NOTIFICATION_SUBMIT ###


An Audit has been submitted


RequestBody: {  "providerId": 11,  "data": {    "to": "917273883504",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_submitted_template",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/AAH/26/00008","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"25-Feb-2026 11:00:00 AM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/699","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


RequestBody: {  "providerId": 11,  "data": {    "to": "919354117657",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_submitted_template",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/AAH/26/00008","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"25-Feb-2026 11:00:00 AM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/699","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


Initializing Email Service Client


Generating Email Request


RequestBody: {  "providerId": 11,  "data": {    "to": "8585967815",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_submitted_template",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/AAH/26/00008","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"25-Feb-2026 11:00:00 AM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/699","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


### Ended processing InvestigationCreator Status Update Event ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : INCIDENT_VALIDATED_NOTIFICATION ###


### Started processing for Incident Validated Event ###


Executing email notifications to Incident Approvers about the Pending approval


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Incident IMF/APS/APP/NMM/26/00037 has been validated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing whatsapp notifications to Incident Approvers about the Pending approval


Sending WhatsApp for Incident Validation to User: 2116


Osmo-x WhatsApp Message has been Sent


### Ended processing Incident Validated Event ###


### Started process for Execution of Event : INCIDENT_FIRRELEASED_NOTIFICATION ###


### Started processing for Incident FIR Released Event ###


Using org-specific template for Org 297: Templates\OrgTemplates\297\Templates\IncidentFIRReleasedNotificationEmailTemplate.html


FIR Released – Incident UID: IMF/APS/APP/NMM/26/00037 | Site: Apas


Sending WhatsApp for Incident Approval to User: 1761


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : EXTERNAL_INCIDENT_FIRRELEASED_NOTIFICATION ###


### Started processing for Incident FIR Released Event - External User ###


Incident PDF generation successfull


Initializing Email Service Client


Generating Email Request


Incident IMF/APS/APP/NMM/26/00037 FIR has been released


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Started process for Execution of Event : INCIDENT_INVESTIGATION_REQUIRED_NOTIFICATION ###


### Started processing for Incident Investigation Required notification ###


Executing email notifications for Incident Investigation Required


Investigation Required - Near Miss FIR Released Incident UID: IMF/APS/APP/NMM/26/00037 | Site: Apas


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ADD_USER_WITH_CONSENT ###


### Started Event for Add User Consent Email ###


Calling Send Email Function for Add User Email


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Welcome to OQSHA


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Message : {"EventName":"PASSWORD_RESET","EventArgs":[{"Key":"DisplayName","Value":null},{"Key":"Password","Value":"0WTY5OZ$"},{"Key":"Email","Value":"shreyansh.j@osmosys.co"}]}


### Started process for Execution of Event : PASSWORD_RESET ###


### Started Event for Reset Password Email ###


Calling Send Email Function for Reset Password Email


Your password is reset


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ADD_USER_WITH_CONSENT","EventArgs":[{"Key":"DisplayName","Value":"customer creator complain"},{"Key":"Password","Value":"j5cZ?joU"},{"Key":"OrganisationName","Value":"TTK Beta - QA"},{"Key":"ReferenceId","Value":"18127abe-819c-4a2f-a4cd-d9b2c34421b3"},{"Key":"Email","Value":"cccreator@gmail.com"}]}


### Started process for Execution of Event : ADD_USER_WITH_CONSENT ###


### Started Event for Add User Consent Email ###


Calling Send Email Function for Add User Email


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Welcome to OQSHA


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"customer creator complain"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"TTK Beta - QA"},{"Key":"UserDivisions","Value":"abc, Examplewfe, HSE Suggestion, Ladder cleaning, lalit new category, Near Misses, nkkl, testing cat, tipping, tipping2, Unsafe Act, unsafe cond, Unsafe Condition"},{"Key":"UserIncidentSites","Value":"Central Team, Coimbatore, Hosur, Karjan, Khardi, new sitess, Roorkee"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"cccreator@gmail.com"}]}


### Started process for Execution of Event : Update_USER ###


### Started Event for Update User Email ###


Calling Send Email Function for Update User Email


Your OQSHA Access Has Been Updated


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"customer creator complain"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"TTK Beta - QA"},{"Key":"UserUid","Value":""},{"Key":"UserDivisions","Value":"abc, Examplewfe, HSE Suggestion, Ladder cleaning, lalit new category, Near Misses, nkkl, testing cat, tipping, tipping2, Unsafe Act, unsafe cond, Unsafe Condition"},{"Key":"UserIncidentSites","Value":"Central Team, Coimbatore, Hosur, Karjan, Khardi, new sitess, Roorkee"},{"Key":"Email","Value":"cccreator@gmail.com"},{"Key":"MobileNumber","Value":"+910909090987"}]}


### Started process for Execution of Event : Update_APP_USER ###


### Started Event for Update App User Email ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 1761


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917273883504","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhinav Srivastava"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"AT/TTK/COI/INS/26/00099"},{"type":"text","text":"zyyy - New Section 2"},{"type":"text","text":"Inspections"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/tasks/edit/24375?dlType=viewTask&orgID=387"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 24375, UserId: 1761


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


New Action Tracker Assigned - AT/TTK/COI/INS/26/00099


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 2995


Osmo-x WhatsApp Message has been Sent


Message : {"EventName":"PASSWORD_RESET","EventArgs":[{"Key":"DisplayName","Value":null},{"Key":"Password","Value":"aLg3XHS?"},{"Key":"Email","Value":"gopi.s@osmosys.co"}]}


### Started process for Execution of Event : PASSWORD_RESET ###


### Started Event for Reset Password Email ###


Calling Send Email Function for Reset Password Email


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Your password is reset


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### End Event Execution ###


### Start Event Execution ###


Sending WhatsApp notification for task assignment to user ID: 1597


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"AT/TTK/COI/INS/26/00103"},{"type":"text","text":"zyyy - New Section 2"},{"type":"text","text":"Inspections"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/tasks/edit/24379?dlType=viewTask&orgID=387"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Sending Task Assignment Email for TaskId: 24379, UserId: 1597


New Action Tracker Assigned - AT/TTK/COI/INS/26/00103