### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":47973},{"Key":"AssignedToID","Value":1597}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to Yes#


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00044#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23929 #


# Retry Count of the CronId: 23929 is 0


# Preparing notification body #


# Fetching user of id:2034devices #


# User devices count #0


Escalate_cron to failed for id 23929Response : False


Updating escalte_cron to failed for id 23929


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00044#


# Incident Attachments Count: 0#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 23930 #


# Retry Count of the CronId: 23930 is 0


Generating report.


PDF generation successfull


## Sending email to Sayan Mondal, UserId : 1597 for assigned to notification ##


Sending Assigned To Email for IncidentId:47973


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Logging user id - 2034


Logging user  - Abhi Requestor


## Sending email to Abhi Requestor##


A new Ticket T/APS/NMM/26/00044 is Reported related to 'Near Miss'

This is a test mode notification. Notification was not delivered to recipient.


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


## Email Sent to Abhi Requestor##


# Updating escalate_cron : 23930 Status to Passed #


A Ticket T/APS/NMM/26/00044 is assigned to you related to 'Near Miss'


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00044#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 23931 #


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:47973


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


# Updating escalate cron : 23931 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":47974},{"Key":"AssignedToID","Value":1597}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to Yes#


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00045#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23936 #


# Retry Count of the CronId: 23936 is 0


# Preparing notification body #


# Fetching user of id:2034devices #


# User devices count #0


Escalate_cron to failed for id 23936Response : False


Updating escalte_cron to failed for id 23936


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00045#


# Incident Attachments Count: 0#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 23937 #


Generating report.


# Retry Count of the CronId: 23937 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00045#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 23938 #


PDF generation successfull


## Sending email to Sayan Mondal, UserId : 1597 for assigned to notification ##


Sending Assigned To Email for IncidentId:47974


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Ticket T/APS/NMM/26/00045 is assigned to you related to 'Near Miss'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:47974


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 23938 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 1


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"AT/TTK/COI/INS/26/00131"},{"type":"text","text":"ABDGYG - Inspection At check"},{"type":"text","text":"Inspections"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/tasks/edit/24430?dlType=viewTask&orgID=387"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Sending Task Assignment Email for TaskId: 24430, UserId: 1


Initializing Email Service Client


Generating Email Request


New Action Tracker Assigned - AT/TTK/COI/INS/26/00131


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WhatsApp notification for task assignment to user ID: 2764


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 24431, UserId: 2764


New Action Tracker Assigned - AT/TTK/COI/INS/26/00132


### End Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":47975},{"Key":"AssignedToID","Value":1597}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to Yes#


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00046#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23943 #


# Retry Count of the CronId: 23943 is 0


# Preparing notification body #


# Fetching user of id:2034devices #


# User devices count #0


Escalate_cron to failed for id 23943Response : False


Updating escalte_cron to failed for id 23943


Generating report.


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00046#


# Incident Attachments Count: 0#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 23944 #


# Retry Count of the CronId: 23944 is 0


Logging user id - 2034


PDF generation successfull


Logging user  - Abhi Requestor


## Sending email to Abhi Requestor##


## Sending email to Sayan Mondal, UserId : 1597 for assigned to notification ##


Sending Assigned To Email for IncidentId:47975


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Ticket T/APS/NMM/26/00046 is assigned to you related to 'Near Miss'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


A new Ticket T/APS/NMM/26/00046 is Reported related to 'Near Miss'


## Email Sent to Abhi Requestor##


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:47975


# Updating escalate_cron : 23944 Status to Passed #


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00046#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 23945 #


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


# Updating escalate cron : 23945 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":47976},{"Key":"AssignedToID","Value":1597}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to Yes#


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00047#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23950 #


# Retry Count of the CronId: 23950 is 0


# Preparing notification body #


Generating report.


# Fetching user of id:2034devices #


# User devices count #0


Escalate_cron to failed for id 23950Response : False


Updating escalte_cron to failed for id 23950


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00047#


# Incident Attachments Count: 0#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 23951 #


# Retry Count of the CronId: 23951 is 0


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


Logging user id - 2034


Logging user  - Abhi Requestor


## Sending email to Abhi Requestor##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A new Ticket T/APS/NMM/26/00047 is Reported related to 'Near Miss'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


## Email Sent to Abhi Requestor##


# Updating escalate_cron : 23951 Status to Passed #


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00047#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 23952 #


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 23952 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"NOTIFICATION_FOR_INSPECTION_COMPLETION","EventArgs":[{"Key":"UserId","Value":1324},{"Key":"InspectionUID","Value":"I/TTK/COI/WT-/26/00057"},{"Key":"Name","Value":"Asset Scheduled Maintenance Inspection"},{"Key":"Type","Value":"WATER TANKER - 3"},{"Key":"Site","Value":"Coimbatore"},{"Key":"Status","Value":"Verified"},{"Key":"CreatedOn","Value":"19-Feb-2026 01:39:47 AM"},{"Key":"InspectionId","Value":"5362"},{"Key":"OrganisationId","Value":387}]}


### Started process for Execution of Event : NOTIFICATION_FOR_INSPECTION_COMPLETION ###


# Calling SendNotificationForInspectionCreation function for whatsapp and email notification #


Executing email notifications to Inspection Completion


Sending Inspection Completion notification email to user: system.user@osm.com


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Inspection Flow Completed for I/TTK/COI/WT-/26/00057


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Executing sending notification to user through whatsapp for inspection completion


Sending notifications for inspection completion to initiator1324


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"911231231231","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_inspection_completion_template","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"System User"},{"type":"text","text":"I/TTK/COI/WT-/26/00057"},{"type":"text","text":"Asset Scheduled Maintenance Inspection"},{"type":"text","text":"WATER TANKER - 3"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"19-Feb-2026 01:39:47 AM"},{"type":"text","text":"Verified"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/inspection/view/5362?dlType=viewInspection&orgID=387"},{"type":"text","text":"EHS Department - TTK Prestige"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00044#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23927 #


# Retry Count of the CronId: 23927 is 0


# Preparing notification body #


# Fetching user of id:2815devices #


# User devices count #0


Escalate_cron to failed for id 23927Response : False


Updating escalte_cron to failed for id 23927


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00044#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


### Start Event Execution ###


### Started process for Execution of Event : SEVERITY_NOTIFICATION ###


### Started processing for Notification Execution ###


### Started processing  Severity Notification Execution ###


#  Added Notification for Severity of IncidentUID: T/APS/NMM/26/00044#


# Calling SendSeverityNotifications function for Severity notification #


## Fetching details for Severity escalation for IncidentUID: T/APS/NMM/26/00044 ##


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


##Calling SendEmail function for sending Severity Email for IncidentUID : T/APS/NMM/26/00044##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00044


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Severity Whatsapp for IncidentId:47973


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 23926 #


# Retry Count of the CronId: 23926 is 0


Osmo-x WhatsApp Message has been Sent


## Email Sent to Abhinav Srivastava##


# Deleted escalate cron : 23925 #


### Ended processing  Severity Email Notification Execution ###


### End Event Execution ###


Generating report.


Logging user id - 2815


Logging user  - Gopi Krishna Somayajulu


## Sending email to Gopi Krishna Somayajulu##


## Fetching escalates for escalate email ##


## Escalation time from Renewal Reminder in PST:2/25/2026 9:48:31 AM##


## Escalation time from Renewal Reminder after parsing in PST:2/25/2026 9:48:31 AM##


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00044 related to 'Near Miss' is escalated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


## Email Sent to Gopi Krishna Somayajulu##


# Updating escalate_cron : 23926 Status to Passed #


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00044#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 23928 #


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 23928 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":47977},{"Key":"AssignedToID","Value":1761}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


PDF generation successfull


## Sending email to Abhinav Srivastava, UserId : 1761 for assigned to notification ##


Sending Assigned To Email for IncidentId:47977


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A Ticket T/APR/16J/BCC/26/00001 is assigned to you related to 'Bug Check'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:47977


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"AUDIT_CREATION_NOTIFICATION","EventArgs":[{"Key":"AuditorsUserIds","Value":"[2130]"},{"Key":"AuditId","Value":"701"},{"Key":"OrgId","Value":"297"}]}


### Started process for Execution of Event : AUDIT_CREATION_NOTIFICATION ###


### Started processing for Audit Creation Event ###


An Audit has been created


RequestBody: {  "providerId": 11,  "data": {    "to": "917273883504",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_creation_template_v1",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/HCA/26/00034","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"27-Feb-2026 05:22:54 PM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/701","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


Initializing Email Service Client


Generating Email Request


RequestBody: {  "providerId": 11,  "data": {    "to": "919354117657",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_creation_template_v1",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/HCA/26/00034","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"27-Feb-2026 05:22:54 PM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/701","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


RequestBody: {  "providerId": 11,  "data": {    "to": "8585967815",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_creation_template_v1",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/HCA/26/00034","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"27-Feb-2026 05:22:54 PM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/701","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


### Ended processing Investigation Creator Status Update Event ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00044#


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00045#


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00046#


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00047#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23927 #


# Retry Count of the CronId: 23927 is 1


# Preparing notification body #


# Fetching user of id:2815devices #


# User devices count #0


Escalate_cron to failed for id 23927Response : False


Updating escalte_cron to failed for id 23927


# Fetching details from escalate_cron table for escalate_cron id 23934 #


# Retry Count of the CronId: 23934 is 0


Escalate_cron to failed for id 23934Response : False


Updating escalte_cron to failed for id 23934


# Fetching details from escalate_cron table for escalate_cron id 23941 #


# Retry Count of the CronId: 23941 is 0


Escalate_cron to failed for id 23941Response : False


Updating escalte_cron to failed for id 23941


# Fetching details from escalate_cron table for escalate_cron id 23948 #


# Retry Count of the CronId: 23948 is 0


Escalate_cron to failed for id 23948Response : False


Updating escalte_cron to failed for id 23948


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00045#


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00046#


#  Added Email Notification of IncidentUID: T/APS/NMM/26/00047#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


### Start Event Execution ###


### Started process for Execution of Event : SEVERITY_NOTIFICATION ###


### Started processing for Notification Execution ###


### Started processing  Severity Notification Execution ###


#  Added Notification for Severity of IncidentUID: T/APS/NMM/26/00045#


# Calling SendSeverityNotifications function for Severity notification #


## Fetching details for Severity escalation for IncidentUID: T/APS/NMM/26/00045 ##


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


##Calling SendEmail function for sending Severity Email for IncidentUID : T/APS/NMM/26/00045##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00045


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Severity Whatsapp for IncidentId:47974


Osmo-x WhatsApp Message has been Sent


## Email Sent to Abhinav Srivastava##


# Deleted escalate cron : 23932 #


### Ended processing  Severity Email Notification Execution ###


### End Event Execution ###


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 23933 #


# Retry Count of the CronId: 23933 is 0


Generating report.


Logging user id - 2815


Logging user  - Gopi Krishna Somayajulu


## Sending email to Gopi Krishna Somayajulu##


## Fetching escalates for escalate email ##


## Escalation time from Renewal Reminder in PST:2/25/2026 9:49:12 AM##


## Escalation time from Renewal Reminder after parsing in PST:2/25/2026 9:49:12 AM##


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00045 related to 'Near Miss' is escalated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


## Email Sent to Gopi Krishna Somayajulu##


# Updating escalate_cron : 23933 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 23940 #


# Retry Count of the CronId: 23940 is 0


## Escalation time from Renewal Reminder in PST:2/25/2026 9:49:49 AM##


## Escalation time from Renewal Reminder after parsing in PST:2/25/2026 9:49:49 AM##


Ticket T/APS/NMM/26/00046 related to 'Near Miss' is escalated


# Updating escalate_cron : 23940 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 23947 #


# Retry Count of the CronId: 23947 is 0


Generating report.


Logging user id - 2815


Logging user  - Gopi Krishna Somayajulu


## Escalation time from Renewal Reminder in PST:2/25/2026 9:50:19 AM##


## Escalation time from Renewal Reminder after parsing in PST:2/25/2026 9:50:19 AM##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00047 related to 'Near Miss' is escalated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


# Updating escalate_cron : 23947 Status to Passed #


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00045#


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00046#


#  Added  WhatsApp Notification of IncidentUID: T/APS/NMM/26/00047#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 23935 #


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 23935 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 23942 #


# Updating escalate cron : 23942 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 23949 #


# Updating escalate cron : 23949 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"AUDIT_CREATION_NOTIFICATION","EventArgs":[{"Key":"AuditorsUserIds","Value":"[1886]"},{"Key":"AuditId","Value":"702"},{"Key":"OrgId","Value":"297"}]}


### Started process for Execution of Event : AUDIT_CREATION_NOTIFICATION ###


### Started processing for Audit Creation Event ###


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


An Audit has been created


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


RequestBody: {  "providerId": 11,  "data": {    "to": "917273883504",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_creation_template_v1",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/HCA/26/00035","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"25-Feb-2026 05:22:54 PM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/702","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


Osmo-x WhatsApp Message has been Sent


RequestBody: {  "providerId": 11,  "data": {    "to": "919354117657",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_creation_template_v1",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/HCA/26/00035","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"25-Feb-2026 05:22:54 PM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/702","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


RequestBody: {  "providerId": 11,  "data": {    "to": "8585967815",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_creation_template_v1",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/HCA/26/00035","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"25-Feb-2026 05:22:54 PM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/702","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


### Ended processing Investigation Creator Status Update Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00044#


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00045#


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00046#


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00047#


#  Added  PUSH Notification of IncidentUID: T/APR/16J/BCC/26/00001#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23927 #


# Retry Count of the CronId: 23927 is 2


# Preparing notification body #


# Fetching user of id:2815devices #


# User devices count #0


Escalate_cron to failed for id 23927Response : False


Updating escalte_cron to failed for id 23927


# Fetching details from escalate_cron table for escalate_cron id 23934 #


# Retry Count of the CronId: 23934 is 1


Escalate_cron to failed for id 23934Response : False


Updating escalte_cron to failed for id 23934


# Fetching details from escalate_cron table for escalate_cron id 23941 #


# Retry Count of the CronId: 23941 is 1


Escalate_cron to failed for id 23941Response : False


Updating escalte_cron to failed for id 23941


# Fetching details from escalate_cron table for escalate_cron id 23948 #


# Retry Count of the CronId: 23948 is 1


Escalate_cron to failed for id 23948Response : False


Updating escalte_cron to failed for id 23948


# Fetching details from escalate_cron table for escalate_cron id 23955 #


# Retry Count of the CronId: 23955 is 0


# Preparing notification body #


# Fetching user of id:2448devices #


# User devices count #0


Escalate_cron to failed for id 23955Response : False


Updating escalte_cron to failed for id 23955


# Fetching details from escalate_cron table for escalate_cron id 23959 #


# Retry Count of the CronId: 23959 is 0


# Fetching user of id:1761devices #


Escalate_cron to failed for id 23959Response : False


Updating escalte_cron to failed for id 23959


# Fetching details from escalate_cron table for escalate_cron id 23977 #


# Retry Count of the CronId: 23977 is 0


# Fetching user of id:2456devices #


Escalate_cron to failed for id 23977Response : False


Updating escalte_cron to failed for id 23977


# Fetching details from escalate_cron table for escalate_cron id 23983 #


# Retry Count of the CronId: 23983 is 0


# Preparing notification body #


# Fetching user of id:2692devices #


# User devices count #0


Escalate_cron to failed for id 23983Response : False


Updating escalte_cron to failed for id 23983


# Fetching details from escalate_cron table for escalate_cron id 23989 #


# Retry Count of the CronId: 23989 is 0


# Fetching user of id:1326devices #


Escalate_cron to failed for id 23989Response : False


Updating escalte_cron to failed for id 23989


# Fetching details from escalate_cron table for escalate_cron id 24003 #


# Retry Count of the CronId: 24003 is 0


# Fetching user of id:1696devices #


# User devices count #1


# Checking for device existence #


# User device exists #


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/a0feb2f8-0511-305a-b9f4-6dd8fdb9d4d6


Ticket T/APR/16J/BCC/26/00001

Ticket T/APR/16J/BCC/26/00001 in the organisation Aparna Constructions has been escalated.


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


Push notification was sent to device with id 5139.


# Push notification sent #


# Updating escalate cron : 24003 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24005 #


# Retry Count of the CronId: 24005 is 0


# Preparing notification body #


# Fetching user of id:2127devices #


# User devices count #0


Escalate_cron to failed for id 24005Response : False


Updating escalte_cron to failed for id 24005


# Fetching details from escalate_cron table for escalate_cron id 24013 #


# Retry Count of the CronId: 24013 is 0


# Fetching user of id:1482devices #


Escalate_cron to failed for id 24013Response : False


Updating escalte_cron to failed for id 24013


# Fetching details from escalate_cron table for escalate_cron id 24015 #


# Retry Count of the CronId: 24015 is 0


# Fetching user of id:2209devices #


Escalate_cron to failed for id 24015Response : False


Updating escalte_cron to failed for id 24015


# Fetching details from escalate_cron table for escalate_cron id 24017 #


# Retry Count of the CronId: 24017 is 0


# Preparing notification body #


# Fetching user of id:1954devices #


# User devices count #1


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/8f444ac8-d6fc-3c1f-916a-97d4124479e6


Ticket T/APR/16J/BCC/26/00001


Push notification was sent to device with id 5736.


# Push notification sent #


# Updating escalate cron : 24017 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24021 #


# Retry Count of the CronId: 24021 is 0


# Fetching user of id:2536devices #


Inside SendAppNotification Device Type: APNS_SANDBOX


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/APNS_SANDBOX/Oqsha-IOS-Sandbox-Test/296e0b64-ad7f-31a1-a18f-00e5e2f435ae


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


Push notification was sent to device with id 5135.


# Updating escalate cron : 24021 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24031 #


# Retry Count of the CronId: 24031 is 0


# Preparing notification body #


# Fetching user of id:2407devices #


# User devices count #0


Escalate_cron to failed for id 24031Response : False


Updating escalte_cron to failed for id 24031


# Fetching details from escalate_cron table for escalate_cron id 24035 #


# Retry Count of the CronId: 24035 is 0


# Fetching user of id:2628devices #


Escalate_cron to failed for id 24035Response : False


Updating escalte_cron to failed for id 24035


# Fetching details from escalate_cron table for escalate_cron id 24043 #


# Retry Count of the CronId: 24043 is 0


# Fetching user of id:2787devices #


Escalate_cron to failed for id 24043Response : False


Updating escalte_cron to failed for id 24043


# Fetching details from escalate_cron table for escalate_cron id 24061 #


# Retry Count of the CronId: 24061 is 0


# Preparing notification body #


# Fetching user of id:2790devices #


# User devices count #1


# Checking for device existence #


# User device exists #


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/c4a3d0e8-a6eb-34bd-bd18-cc2f8d3f69b6


Ticket T/APR/16J/BCC/26/00001


Push notification was sent to device with id 5252.


# Push notification sent #


# Updating escalate cron : 24061 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24063 #


# Retry Count of the CronId: 24063 is 0


# Fetching user of id:2579devices #


# User devices count #0


Escalate_cron to failed for id 24063Response : False


Updating escalte_cron to failed for id 24063


# Fetching details from escalate_cron table for escalate_cron id 24069 #


# Retry Count of the CronId: 24069 is 0


# Preparing notification body #


# Fetching user of id:2124devices #


Escalate_cron to failed for id 24069Response : False


Updating escalte_cron to failed for id 24069


# Fetching details from escalate_cron table for escalate_cron id 24077 #


# Retry Count of the CronId: 24077 is 0


# Fetching user of id:1devices #


Escalate_cron to failed for id 24077Response : False


Updating escalte_cron to failed for id 24077


# Fetching details from escalate_cron table for escalate_cron id 24079 #


# Retry Count of the CronId: 24079 is 0


# Fetching user of id:2551devices #


# User devices count #0


Escalate_cron to failed for id 24079Response : False


Updating escalte_cron to failed for id 24079


# Fetching details from escalate_cron table for escalate_cron id 24083 #


# Retry Count of the CronId: 24083 is 0


# Preparing notification body #


# Fetching user of id:2607devices #


Escalate_cron to failed for id 24083Response : False


Updating escalte_cron to failed for id 24083


# Fetching details from escalate_cron table for escalate_cron id 24091 #


# Retry Count of the CronId: 24091 is 0


# Fetching user of id:2300devices #


Escalate_cron to failed for id 24091Response : False


Updating escalte_cron to failed for id 24091


# Fetching details from escalate_cron table for escalate_cron id 24093 #


# Retry Count of the CronId: 24093 is 0


# Fetching user of id:2200devices #


# User devices count #0


Escalate_cron to failed for id 24093Response : False


Updating escalte_cron to failed for id 24093


# Fetching details from escalate_cron table for escalate_cron id 24097 #


# Retry Count of the CronId: 24097 is 0


# Preparing notification body #


# Fetching user of id:1536devices #


# User devices count #5


# Checking for device existence #


# User device exists #


Inside SendAppNotification Device Type: GCM


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/eccbd3b0-0016-3d9b-be9b-28ee025190b3


Ticket T/APR/16J/BCC/26/00001


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


Push notification was sent to device with id 4973.


# Push notification sent #


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/5de6a4c5-6e36-3d21-bdbe-bfc8320abed6


Push notification was sent to device with id 4976.


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/de74a513-ccc9-3428-846c-a99d23e22518


### Start Event Execution ###


### Started process for Execution of Event : SEVERITY_NOTIFICATION ###


### Started processing for Notification Execution ###


### Started processing  Severity Notification Execution ###


#  Added Notification for Severity of IncidentUID: T/APS/NMM/26/00046#


# Calling SendSeverityNotifications function for Severity notification #


## Fetching details for Severity escalation for IncidentUID: T/APS/NMM/26/00046 ##


Generating report.


Push notification was sent to device with id 5497.


# Checking for device existence #


# User device exists #


Generating AWS SNS Request


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/3d167e00-6cb0-36fa-aa71-a2ab939a4c03


Ticket T/APR/16J/BCC/26/00001


Push notification was sent to device with id 5509.


# Push notification sent #


Inside SendAppNotification Device Type: GCM


Endpoint: arn:aws:sns:ap-south-1:637423593880:endpoint/GCM/Oqsha-Android-Test/6adab2dd-156f-3eaa-9897-5ec05b175ee7


--- AWS SNS Push Notification created using Osmo-x ---


--- Push notification response from Osmo-x is 201


Push notification was sent to device with id 5514.


# Updating escalate cron : 24097 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24099 #


# Retry Count of the CronId: 24099 is 0


# Preparing notification body #


# Fetching user of id:2542devices #


# User devices count #0


Escalate_cron to failed for id 24099Response : False


Updating escalte_cron to failed for id 24099


# Fetching details from escalate_cron table for escalate_cron id 24117 #


# Retry Count of the CronId: 24117 is 0


# Fetching user of id:2468devices #


Escalate_cron to failed for id 24117Response : False


Updating escalte_cron to failed for id 24117


# Fetching details from escalate_cron table for escalate_cron id 24121 #


# Retry Count of the CronId: 24121 is 0


# Fetching user of id:2935devices #


Escalate_cron to failed for id 24121Response : False


Updating escalte_cron to failed for id 24121


# Fetching details from escalate_cron table for escalate_cron id 24127 #


# Retry Count of the CronId: 24127 is 0


# Preparing notification body #


# Fetching user of id:1815devices #


# User devices count #0


Escalate_cron to failed for id 24127Response : False


Updating escalte_cron to failed for id 24127


# Fetching details from escalate_cron table for escalate_cron id 24135 #


# Retry Count of the CronId: 24135 is 0


# Fetching user of id:2746devices #


Escalate_cron to failed for id 24135Response : False


Updating escalte_cron to failed for id 24135


# Fetching details from escalate_cron table for escalate_cron id 24141 #


# Retry Count of the CronId: 24141 is 0


# Fetching user of id:2161devices #


Escalate_cron to failed for id 24141Response : False


Updating escalte_cron to failed for id 24141


# Fetching details from escalate_cron table for escalate_cron id 24145 #


# Retry Count of the CronId: 24145 is 0


# Preparing notification body #


# Fetching user of id:2539devices #


# User devices count #0


Escalate_cron to failed for id 24145Response : False


Updating escalte_cron to failed for id 24145


# Fetching details from escalate_cron table for escalate_cron id 24153 #


# Retry Count of the CronId: 24153 is 0


# Fetching user of id:1761devices #


Escalate_cron to failed for id 24153Response : False


Updating escalte_cron to failed for id 24153


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


#  Added Email Notification of IncidentUID: T/APR/16J/BCC/26/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


##Calling SendEmail function for sending Severity Email for IncidentUID : T/APS/NMM/26/00046##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00046


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Severity Whatsapp for IncidentId:47975


Osmo-x WhatsApp Message has been Sent


## Email Sent to Abhinav Srivastava##


# Deleted escalate cron : 23939 #


### Ended processing  Severity Email Notification Execution ###


### End Event Execution ###


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


Generating report.


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


# Fetching details from escalate_cron table for escalate_cron id 23954 #


# Retry Count of the CronId: 23954 is 0


Logging user id - 2448


Logging user  - Abhi Consent


Logging user id - 1761


Logging user  - Abhinav Srivastava


Logging user id - 2456


Logging user  - Bhavana Arni


Logging user id - 2692


Logging user id - 1326


Logging user  - Harish Sehwag


Logging user id - 1696


Logging user  - Jatin Gupta


Logging user id - 2127


Logging user  - Jayani Sehgal


Logging user id - 1482


Logging user  - Kumar Samarjeet


Logging user id - 2209


Logging user  - Lakhan Baduree


Logging user id - 1954


Logging user  - Lalit Aditya Kola


Logging user id - 2536


Logging user  - lalit k


Logging user id - 2407


Logging user  - Mounika OSM


Logging user id - 2628


Logging user  - Multiple reporting Manager's


Logging user id - 2787


Logging user  - New Approver


Logging user id - 2790


Logging user  - Paritosh Jha


Logging user id - 2579


Logging user  - plant head ttk ttk


Logging user id - 2124


Logging user  - Pritish Tomar


Logging user id - 1


Logging user  - Rajkumar Pativada


Logging user id - 2551


Logging user  - Raju Kumar


Logging user id - 2607


Logging user  - Ram Singh


Logging user id - 2300


Logging user  - sagar Approver 2


Logging user id - 2200


Logging user  - Sagar Aswar 500


Logging user id - 1536


Logging user  - Sandeep Kumar


Logging user id - 2542


Logging user  - Sashi Jha


Logging user id - 2468


Logging user  - Shubam Jha


Logging user id - 2935


Logging user  - single user


Logging user id - 1815


Logging user  - Some User


Logging user id - 2746


Logging user  - Suresh Ramesh


Logging user id - 2161


Logging user  - testinguser portal


Logging user id - 2539


Logging user  - TTK only User


## Sending email to Abhi Consent,Abhinav Srivastava,Bhavana Arni,Harish Sehwag,Jatin Gupta,Jayani Sehgal,Kumar Samarjeet,Lakhan Baduree,Lalit Aditya Kola,lalit k,Mounika OSM,Multiple reporting Manager's,New Approver,Paritosh Jha,plant head ttk ttk,Pritish Tomar,Rajkumar Pativada,Raju Kumar,Ram Singh,sagar Approver 2,Sagar Aswar 500,Sandeep Kumar,Sashi Jha,Shubam Jha,single user,Some User,Suresh Ramesh,testinguser portal,TTK only User##


## Fetching escalates for escalate email ##


## Escalation time from Renewal Reminder in PST:2/25/2026 9:53:02 AM##


## Escalation time from Renewal Reminder after parsing in PST:2/25/2026 9:53:02 AM##


Initializing Email Service Client


Generating Email Request


sagaraswar00hguyguy1@gmail.com, as9801233442@gmail.com, shreyaved2020@gmail.com, hemantsehwag0008@gmail.com, jatin.g@osmosys.co, jayani.s@osmosys.co, kumarsamarjeet.19@gmail.com, lakhan.b@osmosys.co, lalit.a@osmosys.co, abc@gnail.com, lalit.a@osmosys.cot, example1@gmail.com, newapprover@gmail.com, paritoshkumar.j@osmosys.co, pratham.k2@osmosys.co, pritish.t@osmosys.co, rajkumar.p@osmosys.co, uyuffuy@gff.vom, gecayow444@aiwanlab.com, sagarApprover@gmail.com, sagaraswar.500@gmail.com, sandeep.k@osmosys.com, sashijha@gmail.com, shubham.j@osmosys.co, gg@gamil.com, test@test.com, mesigo1289@fermiro.com, xyz.p@osmosys.co, 123@gamil.co

Ticket T/APR/16J/BCC/26/00001 related to 'Bug Check' is escalated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


## Email Sent to Abhi Consent,Abhinav Srivastava,Bhavana Arni,Harish Sehwag,Jatin Gupta,Jayani Sehgal,Kumar Samarjeet,Lakhan Baduree,Lalit Aditya Kola,lalit k,Mounika OSM,Multiple reporting Manager's,New Approver,Paritosh Jha,plant head ttk ttk,Pritish Tomar,Rajkumar Pativada,Raju Kumar,Ram Singh,sagar Approver 2,Sagar Aswar 500,Sandeep Kumar,Sashi Jha,Shubam Jha,single user,Some User,Suresh Ramesh,testinguser portal,TTK only User##


# Updating escalate_cron : 23954 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24154 #


# Retry Count of the CronId: 24154 is 0


Generating report.


Logging user id - 1761


Logging user  - Abhinav Srivastava


## Sending email to Abhinav Srivastava##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


## Email Sent to Abhinav Srivastava##


# Updating escalate_cron : 24154 Status to Passed #


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APR/16J/BCC/26/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 23956 #


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 23956 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 23960 #


# Updating escalate cron : 23960 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 23978 #


# Updating escalate cron : 23978 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 23984 #


# Fetching details from escalate_cron table for escalate_cron id 23990 #


# Updating escalate cron : 23990 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24004 #


# Updating escalate cron : 24004 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24006 #


# Updating escalate cron : 24006 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24014 #


# Updating escalate cron : 24014 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24016 #


# Updating escalate cron : 24016 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24018 #


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 24018 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24022 #


# Updating escalate cron : 24022 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24032 #


# Updating escalate cron : 24032 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24036 #


# Updating escalate cron : 24036 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24044 #


# Updating escalate cron : 24044 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24062 #


# Updating escalate cron : 24062 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24064 #


# Updating escalate cron : 24064 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24070 #


# Updating escalate cron : 24070 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24078 #


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 24078 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24080 #


# Updating escalate cron : 24080 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24084 #


# Updating escalate cron : 24084 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24092 #


# Updating escalate cron : 24092 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24094 #


# Updating escalate cron : 24094 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24098 #


# Updating escalate cron : 24098 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24100 #


Invalid Mobile Number - 91


# Whatsapp did not send #


Escalate_cron failed for id 24100Response : False


Updating escalte_cron to failed for id 24100


# Fetching details from escalate_cron table for escalate_cron id 24118 #


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 24118 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24122 #


# Updating escalate cron : 24122 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24128 #


# Updating escalate cron : 24128 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24136 #


Escalate_cron failed for id 24136Response : False


Updating escalte_cron to failed for id 24136


# Fetching details from escalate_cron table for escalate_cron id 24142 #


# Updating escalate cron : 24142 Status to Passed #


# Fetching details from escalate_cron table for escalate_cron id 24146 #


Invalid Mobile Number - 91


# Whatsapp did not send #


Escalate_cron failed for id 24146Response : False


Updating escalte_cron to failed for id 24146


# Fetching details from escalate_cron table for escalate_cron id 24155 #


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 24155 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"AUDIT_CREATION_NOTIFICATION_SUBMIT","EventArgs":[{"Key":"AuditorsUserIds","Value":"[1886]"},{"Key":"AuditId","Value":"702"},{"Key":"OrgId","Value":"297"}]}


### Started process for Execution of Event : AUDIT_CREATION_NOTIFICATION_SUBMIT ###


### Started processing for Audit Creation Event ###


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


An Audit has been submitted


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


RequestBody: {  "providerId": 11,  "data": {    "to": "917273883504",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_submitted_template",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/HCA/26/00035","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"25-Feb-2026 11:00:00 AM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/702","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


RequestBody: {  "providerId": 11,  "data": {    "to": "919354117657",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_submitted_template",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/HCA/26/00035","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"25-Feb-2026 11:00:00 AM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/702","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


Osmo-x WhatsApp Message has been Sent


RequestBody: {  "providerId": 11,  "data": {    "to": "8585967815",    "messaging_product": "whatsapp",    "type": "template",    "template": {        "namespace": "d8bcb6bd_2ab2_439c_9d9e_947501266c77",        "name": "oqsha_audit_submitted_template",        "language": {            "code": "en",            "policy": "deterministic"        },        "components": [{"type":"body","parameters":[{"type":"text","text":"A/APS/APP/HCA/26/00035","image":null,"document":null,"video":null},{"type":"text","text":"ISO27000","image":null,"document":null,"video":null},{"type":"text","text":"25-Feb-2026 11:00:00 AM","image":null,"document":null,"video":null},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/audit/edit-audit/297/702","image":null,"document":null,"video":null},{"type":"text","text":"Oqsha Team","image":null,"document":null,"video":null}]}]    }   }}


### Ended processing InvestigationCreator Status Update Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00045#


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00046#


#  Added  PUSH Notification of IncidentUID: T/APS/NMM/26/00047#


#  Added  PUSH Notification of IncidentUID: T/APR/16J/BCC/26/00001#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23934 #


# Retry Count of the CronId: 23934 is 2


# Preparing notification body #


# Fetching user of id:2815devices #


# User devices count #0


Escalate_cron to failed for id 23934Response : False


Updating escalte_cron to failed for id 23934


# Fetching details from escalate_cron table for escalate_cron id 23941 #


# Retry Count of the CronId: 23941 is 2


Escalate_cron to failed for id 23941Response : False


Updating escalte_cron to failed for id 23941


# Fetching details from escalate_cron table for escalate_cron id 23948 #


# Retry Count of the CronId: 23948 is 2


Escalate_cron to failed for id 23948Response : False


Updating escalte_cron to failed for id 23948


# Fetching details from escalate_cron table for escalate_cron id 23955 #


# Retry Count of the CronId: 23955 is 1


# Fetching user of id:2448devices #


Escalate_cron to failed for id 23955Response : False


Updating escalte_cron to failed for id 23955


# Fetching details from escalate_cron table for escalate_cron id 23959 #


# Retry Count of the CronId: 23959 is 1


# Preparing notification body #


# Fetching user of id:1761devices #


# User devices count #0


Escalate_cron to failed for id 23959Response : False


Updating escalte_cron to failed for id 23959


# Fetching details from escalate_cron table for escalate_cron id 23977 #


# Retry Count of the CronId: 23977 is 1


# Fetching user of id:2456devices #


Escalate_cron to failed for id 23977Response : False


Updating escalte_cron to failed for id 23977


# Fetching details from escalate_cron table for escalate_cron id 23983 #


# Retry Count of the CronId: 23983 is 1


# Fetching user of id:2692devices #


Escalate_cron to failed for id 23983Response : False


Updating escalte_cron to failed for id 23983


# Fetching details from escalate_cron table for escalate_cron id 23989 #


# Retry Count of the CronId: 23989 is 1


# Preparing notification body #


# Fetching user of id:1326devices #


# User devices count #0


Escalate_cron to failed for id 23989Response : False


Updating escalte_cron to failed for id 23989


# Fetching details from escalate_cron table for escalate_cron id 24005 #


# Retry Count of the CronId: 24005 is 1


# Fetching user of id:2127devices #


Escalate_cron to failed for id 24005Response : False


Updating escalte_cron to failed for id 24005


# Fetching details from escalate_cron table for escalate_cron id 24013 #


# Retry Count of the CronId: 24013 is 1


# Fetching user of id:1482devices #


Escalate_cron to failed for id 24013Response : False


Updating escalte_cron to failed for id 24013


# Fetching details from escalate_cron table for escalate_cron id 24015 #


# Retry Count of the CronId: 24015 is 1


# Preparing notification body #


# Fetching user of id:2209devices #


# User devices count #0


Escalate_cron to failed for id 24015Response : False


Updating escalte_cron to failed for id 24015


# Fetching details from escalate_cron table for escalate_cron id 24031 #


# Retry Count of the CronId: 24031 is 1


# Fetching user of id:2407devices #


Escalate_cron to failed for id 24031Response : False


Updating escalte_cron to failed for id 24031


# Fetching details from escalate_cron table for escalate_cron id 24035 #


# Retry Count of the CronId: 24035 is 1


# Fetching user of id:2628devices #


Escalate_cron to failed for id 24035Response : False


Updating escalte_cron to failed for id 24035


# Fetching details from escalate_cron table for escalate_cron id 24043 #


# Retry Count of the CronId: 24043 is 1


# Preparing notification body #


# Fetching user of id:2787devices #


# User devices count #0


Escalate_cron to failed for id 24043Response : False


Updating escalte_cron to failed for id 24043


# Fetching details from escalate_cron table for escalate_cron id 24063 #


# Retry Count of the CronId: 24063 is 1


# Fetching user of id:2579devices #


Escalate_cron to failed for id 24063Response : False


Updating escalte_cron to failed for id 24063


# Fetching details from escalate_cron table for escalate_cron id 24069 #


# Retry Count of the CronId: 24069 is 1


# Fetching user of id:2124devices #


Escalate_cron to failed for id 24069Response : False


Updating escalte_cron to failed for id 24069


# Fetching details from escalate_cron table for escalate_cron id 24077 #


# Retry Count of the CronId: 24077 is 1


# Preparing notification body #


# Fetching user of id:1devices #


# User devices count #0


Escalate_cron to failed for id 24077Response : False


Updating escalte_cron to failed for id 24077


# Fetching details from escalate_cron table for escalate_cron id 24079 #


# Retry Count of the CronId: 24079 is 1


# Fetching user of id:2551devices #


Escalate_cron to failed for id 24079Response : False


Updating escalte_cron to failed for id 24079


# Fetching details from escalate_cron table for escalate_cron id 24083 #


# Retry Count of the CronId: 24083 is 1


# Fetching user of id:2607devices #


Escalate_cron to failed for id 24083Response : False


Updating escalte_cron to failed for id 24083


# Fetching details from escalate_cron table for escalate_cron id 24091 #


# Retry Count of the CronId: 24091 is 1


# Preparing notification body #


# Fetching user of id:2300devices #


# User devices count #0


Escalate_cron to failed for id 24091Response : False


Updating escalte_cron to failed for id 24091


# Fetching details from escalate_cron table for escalate_cron id 24093 #


# Retry Count of the CronId: 24093 is 1


# Fetching user of id:2200devices #


Escalate_cron to failed for id 24093Response : False


Updating escalte_cron to failed for id 24093


# Fetching details from escalate_cron table for escalate_cron id 24099 #


# Retry Count of the CronId: 24099 is 1


# Fetching user of id:2542devices #


Escalate_cron to failed for id 24099Response : False


Updating escalte_cron to failed for id 24099


# Fetching details from escalate_cron table for escalate_cron id 24117 #


# Retry Count of the CronId: 24117 is 1


# Preparing notification body #


# Fetching user of id:2468devices #


# User devices count #0


Escalate_cron to failed for id 24117Response : False


Updating escalte_cron to failed for id 24117


# Fetching details from escalate_cron table for escalate_cron id 24121 #


# Retry Count of the CronId: 24121 is 1


# Fetching user of id:2935devices #


Escalate_cron to failed for id 24121Response : False


Updating escalte_cron to failed for id 24121


# Fetching details from escalate_cron table for escalate_cron id 24127 #


# Retry Count of the CronId: 24127 is 1


# Fetching user of id:1815devices #


Escalate_cron to failed for id 24127Response : False


Updating escalte_cron to failed for id 24127


# Fetching details from escalate_cron table for escalate_cron id 24135 #


# Retry Count of the CronId: 24135 is 1


# Preparing notification body #


# Fetching user of id:2746devices #


# User devices count #0


Escalate_cron to failed for id 24135Response : False


Updating escalte_cron to failed for id 24135


# Fetching details from escalate_cron table for escalate_cron id 24141 #


# Retry Count of the CronId: 24141 is 1


# Fetching user of id:2161devices #


Escalate_cron to failed for id 24141Response : False


Updating escalte_cron to failed for id 24141


# Fetching details from escalate_cron table for escalate_cron id 24145 #


# Retry Count of the CronId: 24145 is 1


# Fetching user of id:2539devices #


Escalate_cron to failed for id 24145Response : False


Updating escalte_cron to failed for id 24145


# Fetching details from escalate_cron table for escalate_cron id 24153 #


# Retry Count of the CronId: 24153 is 1


# Preparing notification body #


# Fetching user of id:1761devices #


# User devices count #0


Escalate_cron to failed for id 24153Response : False


Updating escalte_cron to failed for id 24153


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APR/16J/BCC/26/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 23984 #


# Fetching details from escalate_cron table for escalate_cron id 24100 #


Invalid Mobile Number - 91


# Whatsapp did not send #


Escalate_cron failed for id 24100Response : False


Updating escalte_cron to failed for id 24100


# Fetching details from escalate_cron table for escalate_cron id 24136 #


Escalate_cron failed for id 24136Response : False


Updating escalte_cron to failed for id 24136


# Fetching details from escalate_cron table for escalate_cron id 24146 #


Escalate_cron failed for id 24146Response : False


Updating escalte_cron to failed for id 24146


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/APR/16J/BCC/26/00001#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 23955 #


# Retry Count of the CronId: 23955 is 2


# Preparing notification body #


# Fetching user of id:2448devices #


# User devices count #0


Escalate_cron to failed for id 23955Response : False


Updating escalte_cron to failed for id 23955


# Fetching details from escalate_cron table for escalate_cron id 23959 #


# Retry Count of the CronId: 23959 is 2


# Fetching user of id:1761devices #


Escalate_cron to failed for id 23959Response : False


Updating escalte_cron to failed for id 23959


# Fetching details from escalate_cron table for escalate_cron id 23977 #


# Retry Count of the CronId: 23977 is 2


# Fetching user of id:2456devices #


Escalate_cron to failed for id 23977Response : False


Updating escalte_cron to failed for id 23977


# Fetching details from escalate_cron table for escalate_cron id 23983 #


# Retry Count of the CronId: 23983 is 2


# Preparing notification body #


# Fetching user of id:2692devices #


# User devices count #0


Escalate_cron to failed for id 23983Response : False


Updating escalte_cron to failed for id 23983


# Fetching details from escalate_cron table for escalate_cron id 23989 #


# Retry Count of the CronId: 23989 is 2


# Fetching user of id:1326devices #


Escalate_cron to failed for id 23989Response : False


Updating escalte_cron to failed for id 23989


# Fetching details from escalate_cron table for escalate_cron id 24005 #


# Retry Count of the CronId: 24005 is 2


# Fetching user of id:2127devices #


Escalate_cron to failed for id 24005Response : False


Updating escalte_cron to failed for id 24005


# Fetching details from escalate_cron table for escalate_cron id 24013 #


# Retry Count of the CronId: 24013 is 2


# Preparing notification body #


# Fetching user of id:1482devices #


# User devices count #0


Escalate_cron to failed for id 24013Response : False


Updating escalte_cron to failed for id 24013


# Fetching details from escalate_cron table for escalate_cron id 24015 #


# Retry Count of the CronId: 24015 is 2


# Fetching user of id:2209devices #


Escalate_cron to failed for id 24015Response : False


Updating escalte_cron to failed for id 24015


# Fetching details from escalate_cron table for escalate_cron id 24031 #


# Retry Count of the CronId: 24031 is 2


# Fetching user of id:2407devices #


Escalate_cron to failed for id 24031Response : False


Updating escalte_cron to failed for id 24031


# Fetching details from escalate_cron table for escalate_cron id 24035 #


# Retry Count of the CronId: 24035 is 2


# Preparing notification body #


# Fetching user of id:2628devices #


# User devices count #0


Escalate_cron to failed for id 24035Response : False


Updating escalte_cron to failed for id 24035


# Fetching details from escalate_cron table for escalate_cron id 24043 #


# Retry Count of the CronId: 24043 is 2


# Fetching user of id:2787devices #


Escalate_cron to failed for id 24043Response : False


Updating escalte_cron to failed for id 24043


# Fetching details from escalate_cron table for escalate_cron id 24063 #


# Retry Count of the CronId: 24063 is 2


# Fetching user of id:2579devices #


Escalate_cron to failed for id 24063Response : False


Updating escalte_cron to failed for id 24063


# Fetching details from escalate_cron table for escalate_cron id 24069 #


# Retry Count of the CronId: 24069 is 2


# Preparing notification body #


# Fetching user of id:2124devices #


# User devices count #0


Escalate_cron to failed for id 24069Response : False


Updating escalte_cron to failed for id 24069


# Fetching details from escalate_cron table for escalate_cron id 24077 #


# Retry Count of the CronId: 24077 is 2


# Fetching user of id:1devices #


Escalate_cron to failed for id 24077Response : False


Updating escalte_cron to failed for id 24077


# Fetching details from escalate_cron table for escalate_cron id 24079 #


# Retry Count of the CronId: 24079 is 2


# Fetching user of id:2551devices #


Escalate_cron to failed for id 24079Response : False


Updating escalte_cron to failed for id 24079


# Fetching details from escalate_cron table for escalate_cron id 24083 #


# Retry Count of the CronId: 24083 is 2


# Preparing notification body #


# Fetching user of id:2607devices #


# User devices count #0


Escalate_cron to failed for id 24083Response : False


Updating escalte_cron to failed for id 24083


# Fetching details from escalate_cron table for escalate_cron id 24091 #


# Retry Count of the CronId: 24091 is 2


# Fetching user of id:2300devices #


Escalate_cron to failed for id 24091Response : False


Updating escalte_cron to failed for id 24091


# Fetching details from escalate_cron table for escalate_cron id 24093 #


# Retry Count of the CronId: 24093 is 2


# Fetching user of id:2200devices #


Escalate_cron to failed for id 24093Response : False


Updating escalte_cron to failed for id 24093


# Fetching details from escalate_cron table for escalate_cron id 24099 #


# Retry Count of the CronId: 24099 is 2


# Preparing notification body #


# Fetching user of id:2542devices #


# User devices count #0


Escalate_cron to failed for id 24099Response : False


Updating escalte_cron to failed for id 24099


# Fetching details from escalate_cron table for escalate_cron id 24117 #


# Retry Count of the CronId: 24117 is 2


# Fetching user of id:2468devices #


Escalate_cron to failed for id 24117Response : False


Updating escalte_cron to failed for id 24117


# Fetching details from escalate_cron table for escalate_cron id 24121 #


# Retry Count of the CronId: 24121 is 2


# Fetching user of id:2935devices #


Escalate_cron to failed for id 24121Response : False


Updating escalte_cron to failed for id 24121


# Fetching details from escalate_cron table for escalate_cron id 24127 #


# Retry Count of the CronId: 24127 is 2


# Preparing notification body #


# Fetching user of id:1815devices #


# User devices count #0


Escalate_cron to failed for id 24127Response : False


Updating escalte_cron to failed for id 24127


# Fetching details from escalate_cron table for escalate_cron id 24135 #


# Retry Count of the CronId: 24135 is 2


# Fetching user of id:2746devices #


Escalate_cron to failed for id 24135Response : False


Updating escalte_cron to failed for id 24135


# Fetching details from escalate_cron table for escalate_cron id 24141 #


# Retry Count of the CronId: 24141 is 2


# Fetching user of id:2161devices #


Escalate_cron to failed for id 24141Response : False


Updating escalte_cron to failed for id 24141


# Fetching details from escalate_cron table for escalate_cron id 24145 #


# Retry Count of the CronId: 24145 is 2


# Preparing notification body #


# Fetching user of id:2539devices #


# User devices count #0


Escalate_cron to failed for id 24145Response : False


Updating escalte_cron to failed for id 24145


# Fetching details from escalate_cron table for escalate_cron id 24153 #


# Retry Count of the CronId: 24153 is 2


# Fetching user of id:1761devices #


Escalate_cron to failed for id 24153Response : False


Updating escalte_cron to failed for id 24153


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


### Start Event Execution ###


### Started process for Execution of Event : SEVERITY_NOTIFICATION ###


### Started processing for Notification Execution ###


### Started processing  Severity Notification Execution ###


#  Added Notification for Severity of IncidentUID: T/APS/NMM/26/00047#


# Calling SendSeverityNotifications function for Severity notification #


## Fetching details for Severity escalation for IncidentUID: T/APS/NMM/26/00047 ##


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


##Calling SendEmail function for sending Severity Email for IncidentUID : T/APS/NMM/26/00047##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00047


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Stopped Assigned To SMS as Org Level setting is set to false


Sending Severity Whatsapp for IncidentId:47976


Osmo-x WhatsApp Message has been Sent


## Email Sent to Abhinav Srivastava##


# Deleted escalate cron : 23946 #


### Ended processing  Severity Email Notification Execution ###


### End Event Execution ###


Logging user id - 83


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APR/16J/BCC/26/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 23984 #


# Fetching details from escalate_cron table for escalate_cron id 24100 #


Invalid Mobile Number - 91


# Whatsapp did not send #


Escalate_cron failed for id 24100Response : False


Updating escalte_cron to failed for id 24100


# Fetching details from escalate_cron table for escalate_cron id 24136 #


Escalate_cron failed for id 24136Response : False


Updating escalte_cron to failed for id 24136


# Fetching details from escalate_cron table for escalate_cron id 24146 #


Escalate_cron failed for id 24146Response : False


Updating escalte_cron to failed for id 24146


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":47976},{"Key":"IncidentHistoryId","Value":62529},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:47976


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket T/APS/NMM/26/00047 has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:47976


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APS/NMM/26/00047"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"Low - 3:30PM"},{"type":"text","text":"Apas"},{"type":"text","text":"Near Miss"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"My Home Private LTD"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/297/47976?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APS/NMM/26/00047"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"Low - 3:30PM"},{"type":"text","text":"Apas"},{"type":"text","text":"Near Miss"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"My Home Private LTD"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/297/47976?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


Sending email for incident closure


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918999999","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Abhi Requestor"},{"type":"text","text":"Ticket"},{"type":"text","text":"T/APS/NMM/26/00047"},{"type":"text","text":"Ticket status updated to Resolved., Comments are added as Resolving"},{"type":"text","text":"Ticket"},{"type":"text","text":"Low - 3:30PM"},{"type":"text","text":"Apas"},{"type":"text","text":"Near Miss"},{"type":"text","text":"Rajkumar Pativada"},{"type":"text","text":"My Home Private LTD"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/297/47976?dlType=viewTicket"},{"type":"text","text":"Oqsha Team"}]}]}}}


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Rajkumar Pativada"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"My Home Private LTD"},{"Key":"UserDivisions","Value":"Incident, Jogging, Near Miss"},{"Key":"UserIncidentSites","Value":"Akrida, Apas, Avali, Grava, Grava Residences, MH99, Nishada, Precast Plant, Raka, Sayuk, Tridasa"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"rajkumar.p@osmosys.co"}]}


### Started process for Execution of Event : Update_USER ###


### Started Event for Update User Email ###


Calling Send Email Function for Update User Email


Initializing Email Service Client


Generating Email Request


Your OQSHA Access Has Been Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Rajkumar Pativada"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"My Home Private LTD"},{"Key":"UserUid","Value":""},{"Key":"UserDivisions","Value":"Incident, Jogging, Near Miss"},{"Key":"UserIncidentSites","Value":"Akrida, Apas, Avali, Grava, Grava Residences, MH99, Nishada, Precast Plant, Raka, Sayuk, Tridasa"},{"Key":"Email","Value":"rajkumar.p@osmosys.co"},{"Key":"MobileNumber","Value":"+919160948627"}]}


### Started process for Execution of Event : Update_APP_USER ###


### Started Event for Update App User Email ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APR/16J/BCC/26/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 23984 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APR/16J/BCC/26/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 23984 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #


# Retry Count of the CronId: 12007 is 0


Generating report.


Logging user id - 83


# Fetching details from escalate_cron table for escalate_cron id 12013 #


# Retry Count of the CronId: 12013 is 0


# Fetching details from escalate_cron table for escalate_cron id 22555 #


# Retry Count of the CronId: 22555 is 0


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: R9W1AE#


#  Added  WhatsApp Notification of IncidentUID: S47LRT#


#  Added  WhatsApp Notification of IncidentUID: T//AII/25/00001#


#  Added  WhatsApp Notification of IncidentUID: T/APR/16J/BCC/26/00001#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 12008 #


# Fetching details from escalate_cron table for escalate_cron id 12014 #


# Fetching details from escalate_cron table for escalate_cron id 22556 #


# Fetching details from escalate_cron table for escalate_cron id 23984 #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Notification Sender Program.cs Execution ###


### Calling ConfigureService.Configure() function ###


### Start Event Execution ###


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: R9W1AE#


# Incident Attachments Count: 0#


#  Added Email Notification of IncidentUID: S47LRT#


#  Added Email Notification of IncidentUID: T//AII/25/00001#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 12007 #