Dear {UserName},

The target date to resolve this ticket {IncidentUid} with {Severity} severity has been reached. The ticket was reported by {DisplayName} in the organisation: {OrganisationName}.

Description: {IncidentDescription}

Site: {LocationName}

Category: {DivisionName}

Map Link: {MapLink}

You can view ticket details by clicking on the link below,
{IncidentViewLink}

Regards,
OQSHA
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